Service order expediter vs maintenance clerk

The differences between service order expediters and maintenance clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service order expediter and a maintenance clerk. Additionally, a service order expediter has an average salary of $35,243, which is higher than the $31,527 average annual salary of a maintenance clerk.

The top three skills for a service order expediter include customer service, inbound calls and purchase orders. The most important skills for a maintenance clerk are customer service, cleanliness, and sales floor.

Service order expediter vs maintenance clerk overview

	Service Order Expediter	Maintenance Clerk
Yearly salary	$35,243	$31,527
Hourly rate	$16.94	$15.16
Growth rate	-3%	-3%
Number of jobs	17,156	121,574
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 30%
Average age	45	45
Years of experience	2	2

Service order expediter vs maintenance clerk salary

Service order expediters and maintenance clerks have different pay scales, as shown below.

	Service Order Expediter	Maintenance Clerk
Average salary	$35,243	$31,527
Salary range	Between $22,000 And $56,000	Between $25,000 And $38,000
Highest paying City	-	Boston, MA
Highest paying state	-	New Hampshire
Best paying company	-	Southern California Edison
Best paying industry	-	Government

Differences between service order expediter and maintenance clerk education

There are a few differences between a service order expediter and a maintenance clerk in terms of educational background:

	Service Order Expediter	Maintenance Clerk
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 30%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Service order expediter vs maintenance clerk demographics

Here are the differences between service order expediters' and maintenance clerks' demographics:

	Service Order Expediter	Maintenance Clerk
Average age	45	45
Gender ratio	Male, 42.7% Female, 57.3%	Male, 41.4% Female, 58.6%
Race ratio	Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 17.0% Asian, 7.0% White, 60.4% American Indian and Alaska Native, 0.5%	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 16.9% Asian, 7.0% White, 60.7% American Indian and Alaska Native, 0.5%
LGBT Percentage	11%	11%

Differences between service order expediter and maintenance clerk duties and responsibilities

Service order expediter example responsibilities.

Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
Place purchased orders by using MRP/ MPS reports from ERP system.
Process order entry, monitor order progress/completion and forecast, expedite orders, schedule customer pick-up of orders.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
Delegate and coordinate appointments for family housing structure repair, utilities or building maintenance service (HVAC).

Maintenance clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Take care of all maintenance issues dealing with hvac, plumbing, electrical and carpentry.
Obtain BOM for car kit items.
Participate in planning for long term changes and cost effective logistics.
Monitor haul trucks in real time and help troubleshoot mechanical problems.
Process all on-site accounts payable receiving and vouchering through Maximo and JDE accounting programs.

Service order expediter vs maintenance clerk skills

Common service order expediter skills

Customer Service, 23%
Inbound Calls, 19%
Purchase Orders, 16%
Customer Orders, 11%
Expedite, 11%
Expediter, 7%

Common maintenance clerk skills

Customer Service, 28%
Cleanliness, 15%
Sales Floor, 9%
Preventive Maintenance, 8%
Plumbing, 6%
Data Entry, 5%

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Office and Administrative Industry
Service Order Expediter
Service Order Expediter vs Maintenance Clerk

Updated January 8, 2025

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