Service order expediter vs materials planner

The differences between service order expediters and materials planners can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service order expediter and a materials planner. Additionally, a materials planner has an average salary of $58,467, which is higher than the $35,243 average annual salary of a service order expediter.

The top three skills for a service order expediter include customer service, inbound calls and purchase orders. The most important skills for a materials planner are supply chain, MRP, and purchase orders.

Service order expediter vs materials planner overview

	Service Order Expediter	Materials Planner
Yearly salary	$35,243	$58,467
Hourly rate	$16.94	$28.11
Growth rate	-3%	-3%
Number of jobs	17,156	23,019
Job satisfaction	-	4
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 65%
Average age	45	45
Years of experience	2	2

Service order expediter vs materials planner salary

Service order expediters and materials planners have different pay scales, as shown below.

	Service Order Expediter	Materials Planner
Average salary	$35,243	$58,467
Salary range	Between $22,000 And $56,000	Between $45,000 And $74,000
Highest paying City	-	Oakland, CA
Highest paying state	-	California
Best paying company	-	Apple
Best paying industry	-	Automotive

Differences between service order expediter and materials planner education

There are a few differences between a service order expediter and a materials planner in terms of educational background:

	Service Order Expediter	Materials Planner
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 65%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Service order expediter vs materials planner demographics

Here are the differences between service order expediters' and materials planners' demographics:

	Service Order Expediter	Materials Planner
Average age	45	45
Gender ratio	Male, 42.7% Female, 57.3%	Male, 52.7% Female, 47.3%
Race ratio	Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 17.0% Asian, 7.0% White, 60.4% American Indian and Alaska Native, 0.5%	Black or African American, 10.2% Unknown, 4.9% Hispanic or Latino, 16.8% Asian, 7.0% White, 60.5% American Indian and Alaska Native, 0.5%
LGBT Percentage	11%	11%

Differences between service order expediter and materials planner duties and responsibilities

Service order expediter example responsibilities.

Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
Place purchased orders by using MRP/ MPS reports from ERP system.
Process order entry, monitor order progress/completion and forecast, expedite orders, schedule customer pick-up of orders.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
Delegate and coordinate appointments for family housing structure repair, utilities or building maintenance service (HVAC).

Materials planner example responsibilities.

Develop and implement purchasing and contract management, policies and procedures and manage ISO documents and improvements.
Determine material and component requirements base on the MRP system and ensure availability to support production schedules.
Monitor MRP forecasts, inventory, customer demand, production requirements, inventory transactions and reject material.
Create and maintain MRP classification codes in addition to reviewing BOM accuracy to ensure correct component identification, ordering and release.
Maintain and setup supplier pull systems (KANBAN).
Key team member in planning, training, implementation, and support of a new ERP system.

Service order expediter vs materials planner skills

Common service order expediter skills

Customer Service, 23%
Inbound Calls, 19%
Purchase Orders, 16%
Customer Orders, 11%
Expedite, 11%
Expediter, 7%

Common materials planner skills

Supply Chain, 12%
MRP, 8%
Purchase Orders, 5%
Logistics, 5%
Customer Service, 5%
Material Planning, 5%

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Service Order Expediter
Service Order Expediter vs Materials Planner

Updated January 8, 2025

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