Service order expediter vs planning supervisor

The differences between service order expediters and planning supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service order expediter and a planning supervisor. Additionally, a planning supervisor has an average salary of $83,428, which is higher than the $35,243 average annual salary of a service order expediter.

The top three skills for a service order expediter include customer service, inbound calls and purchase orders. The most important skills for a planning supervisor are continuous improvement, logistics, and MRP.

Service order expediter vs planning supervisor overview

	Service Order Expediter	Planning Supervisor
Yearly salary	$35,243	$83,428
Hourly rate	$16.94	$40.11
Growth rate	-3%	-3%
Number of jobs	17,156	18,018
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 71%
Average age	45	45
Years of experience	2	2

Service order expediter vs planning supervisor salary

Service order expediters and planning supervisors have different pay scales, as shown below.

	Service Order Expediter	Planning Supervisor
Average salary	$35,243	$83,428
Salary range	Between $22,000 And $56,000	Between $64,000 And $107,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	FUJIFILM Diosynth Biotechnologies
Best paying industry	-	Energy

Differences between service order expediter and planning supervisor education

There are a few differences between a service order expediter and a planning supervisor in terms of educational background:

	Service Order Expediter	Planning Supervisor
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 71%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Service order expediter vs planning supervisor demographics

Here are the differences between service order expediters' and planning supervisors' demographics:

	Service Order Expediter	Planning Supervisor
Average age	45	45
Gender ratio	Male, 42.7% Female, 57.3%	Male, 64.6% Female, 35.4%
Race ratio	Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 17.0% Asian, 7.0% White, 60.4% American Indian and Alaska Native, 0.5%	Black or African American, 10.1% Unknown, 4.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 60.8% American Indian and Alaska Native, 0.5%
LGBT Percentage	11%	11%

Differences between service order expediter and planning supervisor duties and responsibilities

Service order expediter example responsibilities.

Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
Place purchased orders by using MRP/ MPS reports from ERP system.
Process order entry, monitor order progress/completion and forecast, expedite orders, schedule customer pick-up of orders.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
Delegate and coordinate appointments for family housing structure repair, utilities or building maintenance service (HVAC).

Planning supervisor example responsibilities.

Manage inventories of FDA fine chemicals, glass bottles, caps, labels, and shipping materials.
Develop and manage dual eligible program for Medicare and Medicaid recipients.
Prepare construction schedule in Primavera P6.
Develop expert knowledge in new ERP program, design and deliver training sessions, and develop ISO procedures.
Develop and implement appropriate measurement systems capable of assessing overall logistics performance, inventory turnover, and customer satisfaction.
Control sales orders / forecast vs. commit before and after loading into ERP system.

Service order expediter vs planning supervisor skills

Common service order expediter skills

Customer Service, 23%
Inbound Calls, 19%
Purchase Orders, 16%
Customer Orders, 11%
Expedite, 11%
Expediter, 7%

Common planning supervisor skills

Continuous Improvement, 7%
Logistics, 6%
MRP, 5%
Material Planning, 5%
Production Planning, 4%
Strong Analytical, 4%

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Service Order Expediter
Service Order Expediter vs Planning Supervisor

Updated January 8, 2025

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