Service order expediter vs production clerk

The differences between service order expediters and production clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service order expediter and a production clerk. Additionally, a service order expediter has an average salary of $35,243, which is higher than the $32,281 average annual salary of a production clerk.

The top three skills for a service order expediter include customer service, inbound calls and purchase orders. The most important skills for a production clerk are basic math, data entry, and safety procedures.

Service order expediter vs production clerk overview

	Service Order Expediter	Production Clerk
Yearly salary	$35,243	$32,281
Hourly rate	$16.94	$15.52
Growth rate	-3%	-3%
Number of jobs	17,156	241,271
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	High School Diploma, 31%
Average age	45	45
Years of experience	2	2

Service order expediter vs production clerk salary

Service order expediters and production clerks have different pay scales, as shown below.

	Service Order Expediter	Production Clerk
Average salary	$35,243	$32,281
Salary range	Between $22,000 And $56,000	Between $25,000 And $40,000
Highest paying City	-	Minneapolis, MN
Highest paying state	-	Massachusetts
Best paying company	-	Rich Products
Best paying industry	-	Manufacturing

Differences between service order expediter and production clerk education

There are a few differences between a service order expediter and a production clerk in terms of educational background:

	Service Order Expediter	Production Clerk
Most common degree	Bachelor's Degree, 42%	High School Diploma, 31%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Service order expediter vs production clerk demographics

Here are the differences between service order expediters' and production clerks' demographics:

	Service Order Expediter	Production Clerk
Average age	45	45
Gender ratio	Male, 42.7% Female, 57.3%	Male, 31.8% Female, 68.2%
Race ratio	Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 17.0% Asian, 7.0% White, 60.4% American Indian and Alaska Native, 0.5%	Black or African American, 10.3% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 7.0% White, 60.3% American Indian and Alaska Native, 0.5%
LGBT Percentage	11%	11%

Differences between service order expediter and production clerk duties and responsibilities

Service order expediter example responsibilities.

Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
Place purchased orders by using MRP/ MPS reports from ERP system.
Process order entry, monitor order progress/completion and forecast, expedite orders, schedule customer pick-up of orders.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
Delegate and coordinate appointments for family housing structure repair, utilities or building maintenance service (HVAC).

Production clerk example responsibilities.

Flight line expediter ensures maintenance accomplishment and sortie production by managing, controlling and directing allocate resources and personnel.
Clean windows, glass partitions, and mirrors with water and other cleaners with sponges and squeegees.
Coordinate with multiple sewing facilities to expedite late customer orders.
Ship via fed ex and ups.
Observe and follow GMP guidelines ensuring product quality.
Perform cycle counting of WIP and complete inventories.

Service order expediter vs production clerk skills

Common service order expediter skills

Customer Service, 23%
Inbound Calls, 19%
Purchase Orders, 16%
Customer Orders, 11%
Expedite, 11%
Expediter, 7%

Common production clerk skills

Basic Math, 16%
Data Entry, 16%
Safety Procedures, 8%
Math, 8%
Production Reports, 4%
GMP, 4%

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Service Order Expediter
Service Order Expediter vs Production Clerk

Updated January 8, 2025

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