Service order expediter vs production control clerk

The differences between service order expediters and production control clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service order expediter and a production control clerk. Additionally, a production control clerk has an average salary of $36,983, which is higher than the $35,243 average annual salary of a service order expediter.

The top three skills for a service order expediter include customer service, inbound calls and purchase orders. The most important skills for a production control clerk are data entry, production reports, and customer orders.

Service order expediter vs production control clerk overview

	Service Order Expediter	Production Control Clerk
Yearly salary	$35,243	$36,983
Hourly rate	$16.94	$17.78
Growth rate	-3%	-3%
Number of jobs	17,156	150,965
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Associate Degree, 33%
Average age	45	45
Years of experience	2	2

Service order expediter vs production control clerk salary

Service order expediters and production control clerks have different pay scales, as shown below.

	Service Order Expediter	Production Control Clerk
Average salary	$35,243	$36,983
Salary range	Between $22,000 And $56,000	Between $26,000 And $51,000
Highest paying City	-	Harrisburg, PA
Highest paying state	-	New Hampshire
Best paying company	-	Fortive
Best paying industry	-	Manufacturing

Differences between service order expediter and production control clerk education

There are a few differences between a service order expediter and a production control clerk in terms of educational background:

	Service Order Expediter	Production Control Clerk
Most common degree	Bachelor's Degree, 42%	Associate Degree, 33%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Service order expediter vs production control clerk demographics

Here are the differences between service order expediters' and production control clerks' demographics:

	Service Order Expediter	Production Control Clerk
Average age	45	45
Gender ratio	Male, 42.7% Female, 57.3%	Male, 32.7% Female, 67.3%
Race ratio	Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 17.0% Asian, 7.0% White, 60.4% American Indian and Alaska Native, 0.5%	Black or African American, 10.1% Unknown, 4.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 60.7% American Indian and Alaska Native, 0.5%
LGBT Percentage	11%	11%

Differences between service order expediter and production control clerk duties and responsibilities

Service order expediter example responsibilities.

Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
Place purchased orders by using MRP/ MPS reports from ERP system.
Process order entry, monitor order progress/completion and forecast, expedite orders, schedule customer pick-up of orders.
Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
Delegate and coordinate appointments for family housing structure repair, utilities or building maintenance service (HVAC).

Production control clerk example responsibilities.

Manage warehouse and shipping departments, responsible for outsourcing secondary machining of materials, purchasing MRO supplies and logistics.
Create shippers and labels, manually or electronically in EDI.
Operate CNC Router/Engraver to produce ADA compliant signs, plaques.
Receive and process order information from customers via e-mail and EDI.
Assist in the setup & programming of CNC machines for production.
Research, recommend, set up and maintain the company's new ERP system.

Service order expediter vs production control clerk skills

Common service order expediter skills

Customer Service, 23%
Inbound Calls, 19%
Purchase Orders, 16%
Customer Orders, 11%
Expedite, 11%
Expediter, 7%

Common production control clerk skills

Data Entry, 11%
Production Reports, 11%
Customer Orders, 10%
Production Sheets, 9%
Product Specifications, 8%
Logistics, 7%

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Service Order Expediter
Service Order Expediter vs Production Control Clerk

Updated January 8, 2025

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