Service order expediter vs project scheduler

Differences between service order expediter and project scheduler duties and responsibilities

Service order expediter example responsibilities.

• Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
• Place purchased orders by using MRP/ MPS reports from ERP system.
• Process order entry, monitor order progress/completion and forecast, expedite orders, schedule customer pick-up of orders.
• Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into computer systems.
• Delegate and coordinate appointments for family housing structure repair, utilities or building maintenance service (HVAC).

Project scheduler example responsibilities.

• Manage WIP at outside vendors to ensure the timely completion of orders and desire priorities are achieve.
• Manage multiple fee pools (CPFF, CPAF, and CPIF).
• Deliver assets and manage QA segment for creative team
• Make purchase requisitions in MAXIMO program, inventory, accounts payable and manage budget.
• Manage daily ERP requirements for work order release to the manufacturing floor to ensure on-time delivery.
• Manage logistics activities with suppliers and carry out plans to gather, box and ship material for overseas projects.
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