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Service supervisor jobs in Glendora, CA

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  • Customer Service Manager

    24 Seven Talent 4.5company rating

    Service supervisor job in Huntington Park, CA

    Customer Service Manager - Full-Time | On-Site (Huntington Park, CA 90255) Salary: Up to $100K annually We are a high-end women's contemporary fashion brand, specializing in premium denim, knits, and wovens, currently carried in 150 top specialty boutiques nationwide. Known for our exceptional fit, elevated fabrication, and refined details, we are experiencing rapid growth across wholesale, DTC, and marketplace channels-and are expanding our leadership team. We are seeking a Customer Service Manager with a strong ApparelMagic background and proven customer service leadership experience to oversee our on-site operations in Huntington Park. This is a full-time, direct hire role, responsible for ensuring a world-class customer experience while building scalable systems to support growth. What You'll Do: Lead day-to-day operations of the on-site customer service department Deliver exceptional customer experience, ensuring timely resolution of inquiries and escalations Analyze customer feedback and performance metrics to drive continuous improvement Develop, implement, and maintain customer service policies, procedures, and best practices Hire, train, coach, and manage a high-performing team Partner cross-functionally with operations, accounting, sales, and logistics Maintain high standards of professionalism, responsiveness, and accuracy What We're Looking For: Proven experience in Customer Service Management or customer support leadership Strong analytical and problem-solving skills Excellent written and verbal communication Demonstrated ability to lead and motivate a team Ability to thrive in a fast-paced, on-site environment Prior experience with ApparelMagic strongly preferred Bachelor's degree in Business, Communications, or related field preferred Systems & Tools Experience (Preferred): ApparelMagic Shopify Gorgias Amazon Seller Central NU Order GS1 EDI Why Join Us: Leadership role within a fast-growing premium fashion brand Opportunity to build and scale a department with real impact Collaborative, entrepreneurial work environment Competitive compensation based on experience
    $100k yearly 3d ago
  • Administrative Supervisor

    Hire Power 4.0company rating

    Service supervisor job in Los Angeles, CA

    83000.00 USD - 106000.00 USD Our client, an Am Law 100 firm, is seeking an Administrative Supervisor for its Los Angeles office. Reporting to the Director of Business Operations, this role is responsible for overseeing daily administrative functions, supervising office staff, and supporting the implementation of firm wide initiatives at the local level. Key Responsibilities: Oversee day-to-day operations of departments including Client Services, Paralegals, Office Services, Records, Facilities, and Reception Supervise staff, manage workflow, and ensure department priorities and resources are aligned Coordinate and implement firmwide initiatives and local office projects, including moves, maintenance, and security Plan and execute office events and contribute to employee onboarding and integration Maintain vendor relationships and administrative files, generate reports and presentations Support budgeting processes, including planning, tracking, and reconciliation for assigned departments Assist in hiring and onboarding of administrative staff Act as a liaison between the local office and firm leadership on operational matters Qualifications: Bachelors degree preferred Minimum 6 years of experience in a legal or professional services environment required At least 2 years of supervisory experience preferred Proficiency in Microsoft Office Suite; familiarity with budget management and office services best practices Strong organizational, interpersonal, and communication skills This is a hybrid position with occasional overtime as needed. The ideal candidate will be proactive, collaborative, and experienced in managing office operations in a fast-paced, professional environment. Location Los Angeles, California, United States Salary 83,000.00 - 106,000.00 (USD) Package Details Full benefits & bonus
    $53k-86k yearly est. 60d+ ago
  • Team Leader (Production Supervisor)

    GKN Aerospace 4.6company rating

    Service supervisor job in Garden Grove, CA

    The Team Leader is accountable for achieving the People, Safety, Quality, Delivery, Cash and Cost (PSQDCC)targets through the disciplined and rigorous deployment of the Lean Operating Model. The Team Leader is accountable for attaining Operational Excellence across their designated area of responsibility, in line with the Performance Centre objectives. The Team Leader is accountable for creating a ‘Great Place To Work' through developing and empowering first class Team Members and driving a culture of continuous improvement, safe working and open dialogue. Job Responsibilities Create and sustain a culture that is aligned to the GKN Aerospace “Great Place to Work” value drivers and Culture Principles by role-modelling behaviors, motivating, encouraging and recognizing the contribution of individuals and teams Hold Team Members and Team Leaders accountable to embody the GKNA culture principles Be Open and Honest when appraising and managing individuals' performance whilst supporting and coaching individuals to close performance gaps Provide opportunities for Team Members to play to their strengths; do what they do best and create on-going opportunities for learning and personal development Exemplifying a safety-first mindset and ensuring that the GKN Aerospace Health, Safety and Environmental policies and standards are applied and that their assigned areas are a model of a world class healthy and safe working environment Leading and developing their teams to understand the context, mechanics and the delivery of PSQDCC targets to meet customer and stakeholder commitments Driving the disciplined and rigorous deployment of the Lean Operating Model (LOM) across their assigned areas Active involvement in problem solving and the management system using a “Go to Gemba” approach to solve problems with the ambition that 95% of issues can be solved within the zone itself Contributing to the Value Stream future state design, and ensuring its execution across their assigned areas Cooperate with other Team Leaders to ensure the best performance outcomes for the entire Area Holding the functional support staff accountable for adhering to the Global standards and enabling their zone team to meet its targets Ensuring the disciplined execution of Daily Management and Standardized work through the conscientious adherence to Leader Standard Work Driving and facilitating the Engagement of all team members, ensuring engagement actions are defined, implemented and followed-through Complying with all legal and regulatory requirements and ensuring that staff are aware of the policies and their individual responsibilities and accountabilities: The company's Equal Employment Opportunity and Affirmative Action policies Compliance and Ethics Policy on Contracting with the United States Government in all areas of responsibility involving direct and indirect contracting with the United States Government Export Control regulations Responsibility for managing a Zone budget as agreed with their Group Leader Taking ownership when having to make difficult decisions linked to their Zone Required Qualifications High School Diploma or GED equivalent required. 2 years of experience in a manufacturing environment with one year of production supervision Must be able to perform work subject to ITAR/EAR regulations and/or program requirements. Preferred Qualification 5 years of experience in manufacturing GKN Aerospace manufacturing experience Bachelors Degree in Engineering or related fields Prior experience supervising and leading production personnel Able to demonstrate competence to undertake key tasks within their designated work zone or those in zones within similar processes Excellent performance as a Team member, demonstrating rigorous adherence to standardized work, and a track record of Kaizen implementation Self-motivated by meeting and exceeding PSQDCC performance targets The demonstrated ability to work with various stakeholders Demonstrated potential to lead, engage, train and develop direct reports Lean or Six Sigma certification by a reputable certifying body or benchmark company Aerospace supply chain experience A passion for the Aerospace industry
    $45k-77k yearly est. 2d ago
  • Supervisor, Creative Services

    Knott's Berry Farm 4.1company rating

    Service supervisor job in Buena Park, CA

    Supervises and leads the department's Associates through phases such as design, development, manufacturing, maintaining and repairing the park's permanent decorations, as well as seasonal event decor. Specific functional responsibilities include assembling and maintaining FX electronics and programing for seasonal events The Supervisor is responsible for coordinating installations of seasonal events as well as visual displays for merchandise windows. Additional duties include Associate scheduling, budgeting, resource allocation, and implementing best practices to enhance operational performance and Guest satisfaction. This position emphasizes Team leadership and the ability to operate as team. Salary Details: $68,640 / yr - $80,000 / yr Responsibilities: Lead the manufacturing, installation and strike of seasonal, special and promotional event decor and merchandise window displays. Lead vendors as needed for visual lighting decor or display and assign projects and duties to Associates according to need and ability. Install special effect electronics and program the special effects to function properly. Lead full time, part time, and seasonal staff to ensure event decor and merchandise display are completed within the scheduled time frame and budgeted amounts, while upholding a quality standard. Provide the Manager with feedback on Associate performance and potential. Support other departments with decor assistance, such as Production, Catering, and Hotel, and request necessary assistance from those departments. Lead inventory management efforts, control and storage of decor and display elements. Lead, train and develop key Associates through meaningful goals and accountabilities, as well as daily direction and guidance. Train Associates to expand their skill-sets. Provide opportunities for Associates throughout the organization to make contributions beyond the scope of their primary positions. Assist in accurately tracking the departmental budget and responsibilities. Must have a good understanding of modern business practices and procedures, business letter writing and elements of correct English usage, grammar, spelling, vocabulary, punctuation and mathematics. Advanced knowledge of Microsoft Word and Excel is desired. Excellent organizational skills and the ability to maintain effective working relationships with others. Coordinates the procurement and scheduled use of resources, including labor, equipment and materials to ensure maximum use and completion of work within budget, safety guidelines and quality standards. Orders materials and supplies in accordance with established company budgets and guidelines. Qualifications: Associate's degree / vocational or technical school degree, emphasis in Theatrical Design, Visual Design, Art, or related field preferred. At least 6-8 years of related work experience preferred. At least 3-5 years of prior supervisory/management experience required. Demonstrated visual creative expertise. Specific knowledge of use of basic hand tools, paint techniques, graphics and floral design. Knowledge of various adobe or equivalent design programs. Must be able to work nights, weekends, and holidays based on business needs.
    $68.6k-80k yearly 10d ago
  • Field Service Supervisor (Dock/Door Foreman)

    National Equipment & Service Corporation 3.5company rating

    Service supervisor job in Irvine, CA

    Who We Are National Equipment and Service (NES) is a premier provider of preventative maintenance, repair, and installation services for industrial warehouse equipment, including roll-up doors and dock levelers. We specialize in ensuring the smooth and efficient operation of critical infrastructure within warehouses and distribution centers, helping businesses maintain safety and productivity. Our commitment to delivering superior service and expert solutions makes us a trusted partner in the industry. Why NES At NES, we are committed to becoming the Best Place to Work where employees are empowered and valued. We invest in our people by offering executive coaching, on and off-site training, industry certifications, and other forms of professional development, competitive pay and benefits, and the opportunity to be part of a team dedicated to delivering excellence in the industrial equipment service industry. Join us at NES, where your skills and contributions help drive the success of our clients and you will help build the core business by being involved in key decisions as we grow - both inside and outside the department. Check out our benefits for field employees! What the Role is The Field Service Supervisor at National Equipment and Service (NES) is a key leader responsible for managing field operations, ensuring quality and safety compliance, and driving both technician training and customer engagement. This role emphasizes hands-on oversight of field activities, guiding and developing technicians, and maintaining high levels of customer satisfaction. Additionally, the Field Service Supervisor manages large and complex projects, coordinates resources and logistics, and ensures that all operations are conducted in accordance with safety protocols and company standards. Key Responsibilities: In-Field Oversight: Conduct regular site visits to ensure technicians adhere to quality, safety protocols, and company policies. Conduct safety checks on sites, vehicles, and technicians to ensure a safe working environment. Serve as a point of contact for technical support escalations, troubleshooting complex issues, and providing guidance to field technicians as needed. Manage and oversee large and complex projects, coordinating resources, schedules, and logistics to ensure projects are completed on time, within budget, and in compliance with safety regulations. Training: Design, implement, and continuously improve field training programs for technicians, with a focus on safety, compliance, and customer satisfaction. Track and monitor the progress of all technician training and development to ensure everyone meets scheduled targets. Lead recall jobs alongside the original technician, providing hands-on training and coaching to teach the technician what went wrong, how to identify and fix it, and how to prevent it in the future. Train and coach existing Team Leads; identify and develop new Team Leads, emphasizing the importance of safety and customer experience in leadership roles. Gather and record feedback from employees to enhance training programs and improve the overall employee experience in the field. Customer Engagement: Identify opportunities to educate customers about our products, services, safety practices, and additional service offerings. Identify and report any safety or operational issues beyond the scope of work to the customer; proactively engage with customers during technical issues, delivering exceptional service by promptly addressing concerns and quickly resolving any problems. Gather and record feedback from customers to consistently enhance the customer experience and improve service delivery and the overall customer experience. Required Qualifications: Technical: Minimum of 5 years of experience in the installation, maintenance, and repair of industrial doors, loading dock equipment, and material handling systems. Software: Proficient with FSM (Field Service Management) systems that manage all aspects of field operations (Estimates, Work Orders, Dispatching, Scheduling, etc.); all work is logged and processed digitally in our app from your iPhone/iPad. Leadership: Proven experience in supervising and managing field service teams, including leading large and complex projects. Technical Skills: Strong technical background in troubleshooting and resolving issues related to industrial equipment, with a focus on safety and compliance. Training & Development: Experience in designing and implementing training programs for field technicians, with an emphasis on safety, compliance, and customer satisfaction. Customer Service: Excellent communication and customer service skills, with a track record of effectively managing customer interactions and resolving issues on-site. Problem-Solving: Strong problem-solving abilities, capable of troubleshooting complex technical issues and providing guidance to field technicians. Project Management: Experience in coordinating resources, schedules, and logistics for large-scale projects, ensuring completion on time and within budget. Safety Compliance: In-depth knowledge of safety regulations and best practices, with the ability to enforce safety protocols in the field. Driver's License: Valid Driver's License with a clean driving record. Additional Qualifications (desired, but not required): Certifications: OSHA certifications, First Aid/CPR/BLS certification, and Aerial Lift and Forklift Certification, or any other relevant certifications. Technical Expertise: Additional experience with hydraulic and pneumatic systems, welding, steel fabrication, and electrical work. Advanced Leadership Training: Formal training or certification in leadership, team development, or project management. Industry Knowledge: Familiarity with the latest industry trends and technologies related to warehouse and industrial equipment. Customer Engagement: Experience in customer relationship management (CRM) systems or customer experience improvement initiatives. Bilingual: Proficiency in a second language, particularly Spanish, to better serve our diverse customer base. Work Environment: Work in various environments, including warehouses and outdoor customer locations. Use of personal protective equipment (PPE) is required for safety. Travel Requirements: Frequent travel to job sites, vendor locations, and our headquarters in Irvine is required. The company provides a fully equipped van that you can take home, allowing you to be dispatched directly from your residence. Benefits: Health: Medical/Dental/Vision (50% employer contribution for Medical) Additional Insurances: Life, Critical Illness, Accident, etc. Free Employee Assistance Program Financial: Weekly Paychecks Overtime Opportunities Annual Performance and Compensation Reviews Quarterly celebrations and rewards Bonus program based on team goals and field sales 401(k) Time Off: 2 weeks dedicated Vacation Time 5 days dedicated Sick Time 7 Paid Holidays Safety: All necessary PPE provided on day one Personalized OSHA-compliant fire-rated uniforms Aerial Lift and Forklift Certification OSHA certifications First Aid / CPR / BLS Employee Development: Comprehensive paid training program Opportunities for growth and internal advancement Tuition Reimbursement Tools and Equipment: Company-branded gear iPhone and iPad Fully equipped vehicle with welder, tools, and equipment Fuel and maintenance card Equal Opportunity Employment: NES considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
    $47k-73k yearly est. 60d+ ago
  • Field Service Supervisor

    Vets Hired

    Service supervisor job in Orange, CA

    We are seeking a Field Service Supervisor for our office in Orange, CA. Primary Objectives/Scope Supervise assigned service technicians to meet and exceed department profitability goals. Assist the Branch Technical Manager in administration and recruiting; promote Service Technician's productivity and job-related personal growth. Essential Job Duties Routinely demonstrate and create a helpful and positive work culture Encourage and build positive relationships, communicating effectively with all co-workers, outside customers, and vendors Conduct yourself at all times as the public image of the company in accordance with the company's Code of Conduct Meet or exceed team productivity goals on various metrics including gross calls per day, incomplete calls, call back rate, efficiency rating, EU rating, daily time detail, and average call duration Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance Maintain technical knowledge of all products Make recommendations to the Field Service Manager for any identified service training needs Assist the Sales department with sales demos as requested Handle service calls in the event that the open call load is high Perform other duties as assigned Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees Qualifications Excellent communication skills, both verbal and written; strong customer service skills Strong relationship management skills with customers, vendors, and employees Exceptional mechanical aptitude and demonstrated troubleshooting skills with digital office equipment Effective organizational skills with the ability to manage conflicting demands and priorities Demonstrates initiative, seeking out relevant information to make timely decisions Strong work ethics and ability to work as an effective, collaborative team member Computer literacy and experience working with MS products: Outlook, Excel, and Word Ability to work evenings and weekends during peak periods Experience Associates degree or equivalent 3+ years of related experience required, industry experience preferred Working Place: Orange, California, United States Company : 2025 July 17th Virtual Fair - Pacific Office Automation
    $49k-83k yearly est. 60d+ ago
  • Field Service Supervisor

    Pacific Office Automation 4.7company rating

    Service supervisor job in Orange, CA

    Pacific Office Automation is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a Field Service Supervisor for our office in Orange, CA. Primary Objectives/Scope: Supervise assigned service technicians to meet and exceed department profitability goals. Assist Branch Technical Manager in administration and recruiting; Promote Service Tech's productivity and job-related personal growth. Essential Job Duties Routinely demonstrates and creates a helpful and positive work culture Encourages and builds positive relationships and communicates effectively with all co-workers and outside customers and vendors Conducts self at all times as the public image of the company in accordance with the companies Code of Conduct Meet or exceed team productivity goals on a number of measurements including gross calls per day, incomplete calls, call back rate, efficiency rating, EU rating, daily time detail, and average call duration Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance Maintain technical knowledge of all products Make recommendations to the Field Service Manager for any identified service training needs Assist the Sales department with sales demos as requested Handle service calls in the event that the open call load is high Other duties assigned as needed Interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; Qualifications Excellent communication skills, verbal and written; strong customer service skills Strong relationship management skills with customers, vendors and employees within the company required Exceptional mechanical aptitude and demonstrated skills required; and proven troubleshooting skills handling digital office equipment Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions Must have strong ethics and work as an effective, collaborative team member Computer literacy and experience working with MS products: Outlook, Excel and Word Ability to work evenings and weekend hours during peak periods Experience Associate s degree or equivalent 3+ years related experience required, industry experience preferred Pacific Office Automation Benefits $65K -85K DOE Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA Programs Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger. #LI-Onsite #INDSP #ZR
    $63k-102k yearly est. 14d ago
  • Dietary Services Supervisor (DSS)

    Northridge Care Center 4.1company rating

    Service supervisor job in Los Angeles, CA

    We are hiring a qualified Certified Dietary Manager/Dietary Services Supervisor to conduct the planning, development and directing the overall operation of our Dietary Services Department, and assure that food service to residents is safe, appetizing and provides for their nutritional needs. As a Certified Dietary Manager/Dietary Services Supervisor you will conduct operations in accordance with current federal, state, and local standards/guidelines and regulations within our facility. Join a compassionate team dedicated to excellence! Join our team and receive leadership development opportunities to expand your career in the healthcare field, while receiving competitive pay and learning from colleagues in a positive environment. Schedule: Monday through Friday Dietary Services Supervisor Requirements Certification of Dietary Manager and/or Dietary Service Supervisor Certification Vaccinated against COVID-19 including Booster shots Primary Dietary Services Supervisor Responsibilities Supervise and manage daily operations of dietary department following State & Federal regulations Managing food and labor budgets effectively Attend IDT meetings, patient care conferences; complete MDS Work closely with staff to provide nutritional care to patients Planning, developing, organizing, implementing, evaluating, and directing the Dietary Department, its programs, activities and structure Develop as necessary and maintain written dietary policies and procedures and job descriptions; interpret to employees, residents, visitors, government agencies as necessary Ensure food served is palatable, attractive and in a form to meet the individual needs of the residents Ensure food is served at proper temperature by checking that temperature of hot/cold foods are recorded and served according to procedure Ensure substitute food of similar nutritive value is provided to residents who refuse foods Maintain accurate records and tray tickets for all residents Post menus with dates at least one week in advance and promptly correct menus if content is altered Set the budget for the dietary department Purchase food and supplies within budgetary guidelines Interview residents or family members, as necessary, to obtain diet history and maintain ongoing communication to evaluate quality of meals and satisfaction Assist in keeping track of expenses and menu planning Other duties may be assigned PAY SCALE: $38 - $41 / Hour Depending on a number of factors, including, but not limited to location, regularly scheduled work shift, knowledge, skills, experience, and expertise. #NN
    $38-41 hourly 3d ago
  • Content Services Supervisor

    Pixelogic Media Partners 3.7company rating

    Service supervisor job in Burbank, CA

    Day shift starting at 7am $35-38/hr The Content Services Supervisor is responsible for supervising and leading a team of Content Services Specialists in the day-to-day operations and fulfilling jobs and tasks that include checking and conforming the specifications of source materials in preparation for creating outputs including but not limited to Digital Cinema Package (DCP), Interoperable Master Package (IMP), ProRes master files and downstream deliverables, subtitling backgrounds, DVD and Blu-ray. Check, conform and QC of input and outputs may include elements relating to color volume, transfer characteristic, metadata, frame rate, visual spot check, verification of texted and textless materials, shot pickups and inserts, audio retiming, pitch correcting, audio finessing and XML editing. Other responsibilities include implementation of tests for tools and applications, working with management team by providing feedbacks to improve efficiency and productivity of the operations; creation of procedure and documentation for workflows; conduct training and demo; advanced troubleshooting and resolution; participation in client sessions when needed. Additional responsibilities include administrative duties including but not limited to assisting with managing of staff and holiday coverage schedules. You should have a thorough understanding of the technical aspects of the various content specifications and workflows. You should be highly motivated, possess leadership quality, a flexible attitude and adapt quickly in a fast-paced environment. Excellent communication and collaboration are essential. Be able to work as part of a team; provide guidance and motivation; deal and manage changing priority and workloads. Duties Supervise and lead a team of Content Services Specialists Create training materials and conduct training/demo as needed Collaborate and service client in review and work sessions as needed Work with management to prioritize projects and jobs Provide feedbacks and recommendations to improve operations and workflows Fulfill responsibilities as pre-defined for Content Services Specialist Check, prep and conform source materials Create and QC outputs of various and different media formats Working with and liaising with other internal departments Data entry relating to work orders and projects Conduct testing relating to tools and applications Other related tasks as assigned to fulfill responsibilities Requirements Excellent leadership quality and strong organizational skills Effective communicator and collaborator Highly motivated and good influence skills Problem solver with creative and innovative approach with ability to think out of the box Passionate about quality, customer experience and customer service excellence Technical skills and knowledge Picture and audio editing, transcoding / encoding, sound syncing and color conversion experience is required Solid knowledge of film & digital file formats Knowledge in colorspace, aspect ratio, transfer characteristics, video and audio codecs, compression and other characteristics associated with media is required. Familiarity and working knowledge with some of tools and applications including but not limited to DVS Clipster, Colorfront's Transkoder, Vantage, Resolve, Baselight, Aurora, Final Cut Pro and Pro Tools are essential. In addition, knowledge of any DVD or Blu-ray mastering software is a plus Experience in DCP and IMP mastering is essential. Experience within a post-production finishing environment or similar. QC experience is a plus Proficient with Mac OS, Windows and Linux Experience Minimum Two (2) to three (3) years of experience in Post Production environment is required.
    $35-38 hourly Auto-Apply 8d ago
  • Behavioral Health - Supervisor Healthcare Services

    Molina Talent Acquisition

    Service supervisor job in Long Beach, CA

    For this position we are seeking a (RN) Registered Nurse and/or a Licensed Social Worker who lives in Kentucky and must be licensed for the state of Kentuck. We are looking for a Supervisor with a strong background in Behavioral Health. Supervisor will manage a team of case managers and peer support specialist. Excellent computer skills and attention to detail are very important to multitask between systems. Previous leadership experience preferred. Remote role (must reside in state of KY) - Home office with internet connectivity of high speed required Schedule: Monday thru Friday 8:00AM to 5:00PM EST. (No Weekends or Holidays) Job Summary Leads and supervises multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Assists in implementing health management, care management, utilization management, behavioral health and other program activities in accordance with regulatory, contract standards and accreditation compliance. • Functions as a “hands-on” supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services. • Assists in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence. • Trains and supports team members to ensure high-risk, complex members are adequately supported. • Assists with staff performance appraisals, ongoing monitoring of performance, and application of protocols and guidelines. • Collaborates with and keeps healthcare services leadership apprised of operational issues, staffing, resources, system and program needs. • Assists with coordination and reporting of department statistics and ongoing client reports, as assigned. • Local travel may be required (based upon state/contractual requirements). Required Qualifications• At least 5 years health care experience, and at least 2 years of managed care experienced in one or more of the following areas: utilization management, care management, care transitions, behavioral health, long-term services and supports (LTSS), or equivalent combination of relevant education and experience. r equivalent combination of relevant education and experience. • Registered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Master of Social Work (LMSW). Clinical licensure and/or certification required ONLY if required by state contract, regulation or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice. • Ability to manage conflict and lead through change. • Operational and process improvement experience. • Strong written and verbal communication skills. • Working knowledge of Microsoft Office suite. • Ability to prioritize and manage multiple deadlines. • Excellent organizational, problem-solving and critical-thinking skills. Preferred Qualifications • Registered Nurse (RN). License must be active and unrestricted in state of practice. • Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification. • Medicaid/Medicare population experience. • Clinical experience. • Supervisory/leadership experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
    $48k-79k yearly est. Auto-Apply 6d ago
  • Resident Services Supervisor-90022 (Corporate)

    Telacu Industries Inc.

    Service supervisor job in Los Angeles, CA

    TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours. The Resident Services Supervisor (RSS) will be assigned specific housing communities to work in conjunction with on-site staff and the supervisory team. RSS will proactively engage with all Team Members under their portfolio in a comprehensive, proactive and on-going manner. The RSS will continuously assess and manage healthy aging plans and transition plans in close collaboration with the Resident Service Coordinators under the portfolio. The RSS creates partnerships with community health and social services partners to ensure RSC's facilitate care management meetings to ensure that the most complex situations are tightly coordinated across partner organizations while the aggregate needs of the residents are supported through evidence-based practices. The Resident Services Supervisor (RSS) is responsible to shape communities everyday by supporting the Director of Resident Services Programs (DRSP) and co-workers in providing a supportive environment for seniors and the disabled at TRM/TPM communities. The RSS will take the lead on special projects/assignments, provide new staff training, and performs administrative accountability as directed by DRSP. The RSS is assigned to more than one facility and will travel to all other TRM/TPM facilities, as needed. The RSS is key member of the supervisory team structure and works collaboratively with their peers to orchestrate performance and production. Essential Job Duties •Establishes a positive, productive and professional relationship with assigned communities and colleagues. •Develop and maintain RSC new-hire training materials and keep the RSC manual up to date; •Train new hires and existing RSC's on company policies and procedures; •Regularly reviews internal financial/performance reports, HUD regulatory and RSC programing reports; prepares and submits all HUD reports and budgets for their assigned portfolio. •Responsible for completion of annual performance reviews for Team Members assigned to their portfolio; including follow-up and implementation of development or improvement plans. •Review and approve expense reports, staples orders, Per Unit Per Month (PUPM) Invoices as submitted from the Team Members under the assigned portfolio; •Responsible for all ADP Payroll Functions including Mid-week e-Times, Final Payroll, vacation/sick time off. •In conjunction with DRSP, oversees and manages the collection and updates of all Reasonable Accommodations and modifications for TRM/TPM and Per Unit per Month (PUPM) Programs •Works collaboratively with colleagues to elevate performance, implement corporate polices and maintain a high level of housing awareness. •Ensures Team Members assigned in their portfolio maintain all necessary resident and program data utilizing AASC Online; case management, progress updates, including interactions with residents, resident participation in programs, and sentinel resident events (e.g. falls, ED visits, etc.). •Engage and motivate Team Members under their portfolio to create programs for residents, including but not limited to social isolation prevention, health and well-being programs, and manage onsite transportation programs for each community. •Ensures Team Members assigned under the portfolio effectively collaborates with local agencies to review discharge plans for a seamless transition back to the Community; ensures proper follow up care is available. •Convene and facilitate team meetings with community partners for strategy development. •Ensures Team Members assigned in their portfolio complete and submits monthly management reports and additional reports as requested by HUD and TRM/TPM. •Supports DRSP with interview process of applicants to the RSC position and make decisions to hire prospective candidate. •Ensures Team Members assigned in their portfolio develops and maintains good tenant relations including organizing, participating and facilitating resident programs at the communities •Attends staff, departmental, and other required meetings •Must be able to work evenings or weekends as needed •Other special projects and coverage of TRM/TPM sites as needed. Experience & Education •Course work or seminar attendance as identified in the HUD Handbook to comply with Service Coordinator Program requirements. Certification must be current. •Bachelor's degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience •Four years' experience working with elderly and/or working with those who are developmentally challenged. •Must be bilingual and fluent in English and Spanish (written and oral). •Preferred experience in health education and prevention programs (e.g. Chronic Disease Self-Management Program). •Preferred AASC Online and HUD provided Software •Preferred Two years ADP Workforce Now software •Must have foundational computer skills including: Microsoft Office Suite (Outlook email and calendaring) and the Internet Travel •Frequent local travel •Position may require the employee to travel out of state to attend conferences and trainings •Must have a valid California Driver's License, proof of current vehicle insurance and a driving record that meets TELACU Industries insurer's criteria; must be able to use own vehicle in the course of work. COMPUTER & SOFTWARE SKILLS: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet. Familiarity with AASC Online and HUD-provided software. Physical Requirements: Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation) Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs. Work Environment & Exposures Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste. TELACU Offers a Competitive Benefits Package: Medical health coverage options: Limited HMO, Full HMO and POS Dental coverage options: Dental HMO (DMO) and PPO Vision PPO insurance option Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care 401 (k) Retirement Plan with generous employer match Company Paid Basic Life/ AD&D Insurance Voluntary Supplemental Basic Life/ AD&D Insurance Company Paid Long-Term Disability Company Paid Employee Assistance Program (EAP) Colonial Voluntary Supplemental Insurance Options Paid Time Off for Vacation, Sick and Holidays Education Reimbursement
    $48k-80k yearly est. Auto-Apply 8d ago
  • Resident Services Supervisor-90022 (Corporate)

    Telacu Residential Management, Inc. 4.0company rating

    Service supervisor job in Los Angeles, CA

    Job Description TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours. The Resident Services Supervisor (RSS) will be assigned specific housing communities to work in conjunction with on-site staff and the supervisory team. RSS will proactively engage with all Team Members under their portfolio in a comprehensive, proactive and on-going manner. The RSS will continuously assess and manage healthy aging plans and transition plans in close collaboration with the Resident Service Coordinators under the portfolio. The RSS creates partnerships with community health and social services partners to ensure RSC's facilitate care management meetings to ensure that the most complex situations are tightly coordinated across partner organizations while the aggregate needs of the residents are supported through evidence-based practices. The Resident Services Supervisor (RSS) is responsible to shape communities everyday by supporting the Director of Resident Services Programs (DRSP) and co-workers in providing a supportive environment for seniors and the disabled at TRM/TPM communities. The RSS will take the lead on special projects/assignments, provide new staff training, and performs administrative accountability as directed by DRSP. The RSS is assigned to more than one facility and will travel to all other TRM/TPM facilities, as needed. The RSS is key member of the supervisory team structure and works collaboratively with their peers to orchestrate performance and production. Essential Job Duties •Establishes a positive, productive and professional relationship with assigned communities and colleagues. •Develop and maintain RSC new-hire training materials and keep the RSC manual up to date; •Train new hires and existing RSC's on company policies and procedures; •Regularly reviews internal financial/performance reports, HUD regulatory and RSC programing reports; prepares and submits all HUD reports and budgets for their assigned portfolio. •Responsible for completion of annual performance reviews for Team Members assigned to their portfolio; including follow-up and implementation of development or improvement plans. •Review and approve expense reports, staples orders, Per Unit Per Month (PUPM) Invoices as submitted from the Team Members under the assigned portfolio; •Responsible for all ADP Payroll Functions including Mid-week e-Times, Final Payroll, vacation/sick time off. •In conjunction with DRSP, oversees and manages the collection and updates of all Reasonable Accommodations and modifications for TRM/TPM and Per Unit per Month (PUPM) Programs •Works collaboratively with colleagues to elevate performance, implement corporate polices and maintain a high level of housing awareness. •Ensures Team Members assigned in their portfolio maintain all necessary resident and program data utilizing AASC Online; case management, progress updates, including interactions with residents, resident participation in programs, and sentinel resident events (e.g. falls, ED visits, etc.). •Engage and motivate Team Members under their portfolio to create programs for residents, including but not limited to social isolation prevention, health and well-being programs, and manage onsite transportation programs for each community. •Ensures Team Members assigned under the portfolio effectively collaborates with local agencies to review discharge plans for a seamless transition back to the Community; ensures proper follow up care is available. •Convene and facilitate team meetings with community partners for strategy development. •Ensures Team Members assigned in their portfolio complete and submits monthly management reports and additional reports as requested by HUD and TRM/TPM. •Supports DRSP with interview process of applicants to the RSC position and make decisions to hire prospective candidate. •Ensures Team Members assigned in their portfolio develops and maintains good tenant relations including organizing, participating and facilitating resident programs at the communities •Attends staff, departmental, and other required meetings •Must be able to work evenings or weekends as needed •Other special projects and coverage of TRM/TPM sites as needed. Experience & Education •Course work or seminar attendance as identified in the HUD Handbook to comply with Service Coordinator Program requirements. Certification must be current. •Bachelor's degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience •Four years' experience working with elderly and/or working with those who are developmentally challenged. •Must be bilingual and fluent in English and Spanish (written and oral). •Preferred experience in health education and prevention programs (e.g. Chronic Disease Self-Management Program). •Preferred AASC Online and HUD provided Software •Preferred Two years ADP Workforce Now software •Must have foundational computer skills including: Microsoft Office Suite (Outlook email and calendaring) and the Internet Travel •Frequent local travel •Position may require the employee to travel out of state to attend conferences and trainings •Must have a valid California Driver's License, proof of current vehicle insurance and a driving record that meets TELACU Industries insurer's criteria; must be able to use own vehicle in the course of work. COMPUTER & SOFTWARE SKILLS: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet. Familiarity with AASC Online and HUD-provided software. Physical Requirements: Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation) Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs. Work Environment & Exposures Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste. TELACU Offers a Competitive Benefits Package: Medical health coverage options: Limited HMO, Full HMO and POS Dental coverage options: Dental HMO (DMO) and PPO Vision PPO insurance option Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care 401 (k) Retirement Plan with generous employer match Company Paid Basic Life/ AD&D Insurance Voluntary Supplemental Basic Life/ AD&D Insurance Company Paid Long-Term Disability Company Paid Employee Assistance Program (EAP) Colonial Voluntary Supplemental Insurance Options Paid Time Off for Vacation, Sick and Holidays Education Reimbursement
    $47k-71k yearly est. 8d ago
  • Dining Services Supervisor

    Brookdale 4.0company rating

    Service supervisor job in Irvine, CA

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $45k-70k yearly est. Auto-Apply 43d ago
  • Service BDC Supervisor

    Lithia & Driveway

    Service supervisor job in Anaheim, CA

    Dealership:L0837 Anaheim HyundaiAnaheim HyundaiExperienced BDC Supervisor Anaheim Hyundai, proudly operating under the Lithia & Driveway family, is looking for an Experienced Service BDC Supervisor who's driven, organized, and ready to lead a high-performing team. If you excel in a fast-paced dealership environment and know how to maximize every service opportunity, we want to meet you. What You Will Do Lead and develop our Service BDC team to deliver an exceptional customer experience. Ensure your team consistently completes 600-800 outbound calls per day. Drive performance to achieve at least 70+ service appointments scheduled daily. Monitor KPIs, track results, and implement strategies to boost productivity. Coach, train, and motivate representatives to maintain Lithia's high standards. Collaborate closely with Service Management to fill the shop and increase retention. Maintain process discipline in CRM tools and communication workflows. What We Are Looking For Proven experience as a Service BDC Supervisor in an automotive dealership. Strong leadership and coaching skills-able to turn good reps into great ones. High level of organization and accountability. Data-driven decision making and comfort managing KPIs. Excellent communication skills and customer-first mindset. Ability to thrive in a high-volume, performance-based environment. We offer the best-in-class industry benefits Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Hourly Wage Range for this position is $16.90 - $30.45 plus bonus opportunities. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
    $16.9-30.5 hourly Auto-Apply 20d ago
  • Supervisor, Visitor Services

    Museum Associates 4.3company rating

    Service supervisor job in Los Angeles, CA

    Job Description Supervisor, Visitor Services (Regular, Full-Time) Visitor Services Reporting to the Manager, Visitor Services, the Supervisor is primarily responsible for acting as the supervisor-on-duty during regular museum operating hours and for some afterhours events, is responsible for troubleshooting visitor and member issues as they arise and accelerating a response when necessary, and coordinating staff efforts throughout the day for staff working at the Ticket Office and at assigned entry posts throughout the campus. This leadership positions ensures that day-to-day ticketing and staffing logistics of the Visitor Services department run smoothly and according to established policy and procedure. The Supervisor provides work direction and oversight to the Visitor Services Team Leads. Responsibilities: Supports the Visitor Services operation including opening and closing duties and working at posts when necessary Ensures that all ticketed event requests, including museum operations, films, music, education, and member programming, are completed in an accurate and timely manner Collaborates with Education, Exhibitions, Finance, Marketing, Membership, Public Programs, Strategic Services, and other related departments to prepare and implement strategic staffing and ticketing plans for special exhibitions Generates ticketing, attendance, revenue, and inventory reports with a strict degree of attention to accuracy of reported information as scheduled and on demand Works closely with the Manager, Visitor Services on candidate interviews, staff onboarding, training, coaching, performance reviews, and departure according to established policies and procedures Supervises the Team Leads to ensure a complete staffing schedule is published on a twice monthly basis and covering Ticket Office, Gallery Staffing, and Ticket Window posts Identifies and recommends opportunities to improve Tessitura efficiencies, policies, and procedures Ensures that ticketing and cash handling policies and procedures are trained, enforced, and report with the highest degree of attention to detail and integrity as possible. Resolves visitor and member issues in a timely and efficient manner, and accelerate any additional response where required Professionally and gracefully handles VIP or donor visits when assigned Assists Team Leads with prepping and running of pre-shift staff meetings Communicates employee, member, and visitor issues to the Manager, Visitor Services and to the AVP, Membership and Visitor Services. Performs other duties or special projects as assigned Maintains regular and reliable attendance Benefits: The expected hourly rate for this Los Angeles, CA based position is $25.50-$26.93, subject to change, and the position is eligible for LACMA's comprehensive benefits package, including pension plan. LACMA is committed to providing its employees with valuable and competitive benefits as a core part of a strong overall employee experience. Qualifications: Bachelor's degree in Business, Communications, or Art History and/or equivalent work experience Minimum of 3 years of visitor services supervisory experience, with a demonstrated knowledge of non-profit business practices, and a proven ability to provide effective, friendly, and outstanding customer service Expert skills in ticketing software, preferably in Tessitura Proven ability to provide effective customer service for internal and external clients Must operate with a strong attention to detail using strong organizational skills while managing a continuous workflow in a visitor-focused, high-volume setting Open availability including nights and weekends. This position is scheduled on-site Thursdays-Mondays.
    $38k-58k yearly est. 23d ago
  • Supervisor-Oncology Support Services

    City of Loma Linda 3.7company rating

    Service supervisor job in Loma Linda, CA

    Job Summary: The Supervisor-Oncology Support Services utilizes discretion and independent judgment in providing supervision to a multidisciplinary team of licensed and unlicensed personnel who provide direct and indirect patient care and support for patients eighteen years of age or older with suspected or confirmed malignancies or a hematologic disorder in a fast-paced outpatient clinic. Understands the uniqueness of cancer and cancer-related diseases and the sensitivity of communicating with patients facing the unknown. Demonstrates flexibility and advanced critical thinking skills and adeptly resets priorities as needed to ensure efficient clinic operations and quality patient care is provided. Assists leadership with providing financial management of the clinic, provides input into the capital and operational budgets. Supports quality improvement program, collects data, prepares reports and assists with developing sustainable action plans. Supports and participates in cancer research approved by the Internal Review Board (IRB) and facilitates patient participation in LLUMC Oncology Clinical Research Program and/or Cancer Control trials. Develops and implements competency-based orientation and ongoing education programs for new and existing staff. Assists with interviewing for new hires. Completes performance appraisals on time and in accordance with established policies and guidelines. Participates in strategic planning process and aligns service goals and objectives with the mission, vision, and values of the organization. Performs other duties as needed. Education and Experience: Bachelor of Science Degree in Nursing required. Minimum three years nursing experience in oncology required. Minimum one year of prior management or supervisory experience preferred. Knowledge and Skills: Advanced knowledge of oncology and hematology required. Knowledgeable of state and federal healthcare regulations, finance, performance improvement, quality, patient safety, evidenced-based clinical practice standards, medical staff structure and legal aspects of care required. Familiar with adult learning principles, management, and problem-solving methodologies. Ability to work effectively with a wide variety of staff. Able to read; write and speak with professional quality; use computer and software programs necessary to the position (e.g., Word, Excel, Power Point, Access); operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies ensuring compliance with regulatory standards, rules and laws; think critically; use sound judgment based on factual information and clinical knowledge; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: Active California Registered Nurse (RN) License required. Current Basic Life Support (BLS) certification issued by the American Heart Association required. Chemotherapy/Biotherapy certificate required. Oncology Certified Nurse (OCN) preferred. Other competencies as specified in the department-specific Plan for Providing Care required.
    $42k-54k yearly est. Auto-Apply 24d ago
  • Field Service Supervisor

    Pacific Office Automation 4.7company rating

    Service supervisor job in Orange, CA

    Job Description Pacific Office Automation is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a Field Service Supervisor for our office in Orange, CA. Primary Objectives/Scope: Supervise assigned service technicians to meet and exceed department profitability goals. Assist Branch Technical Manager in administration and recruiting; Promote Service Tech's productivity and job-related personal growth. Essential Job Duties Routinely demonstrates and creates a helpful and positive work culture Encourages and builds positive relationships and communicates effectively with all co-workers and outside customers and vendors Conducts self at all times as the public image of the company in accordance with the companies Code of Conduct Meet or exceed team productivity goals on a number of measurements including gross calls per day, incomplete calls, call back rate, efficiency rating, EU rating, daily time detail, and average call duration Meet or exceed all inventory integrity goals including line item accuracy and dollar value variance Maintain technical knowledge of all products Make recommendations to the Field Service Manager for any identified service training needs Assist the Sales department with sales demos as requested Handle service calls in the event that the open call load is high Other duties assigned as needed Interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; Qualifications Excellent communication skills, verbal and written; strong customer service skills Strong relationship management skills with customers, vendors and employees within the company required Exceptional mechanical aptitude and demonstrated skills required; and proven troubleshooting skills handling digital office equipment Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions Must have strong ethics and work as an effective, collaborative team member Computer literacy and experience working with MS products: Outlook, Excel and Word Ability to work evenings and weekend hours during peak periods Experience Associate's degree or equivalent 3+ years related experience required, industry experience preferred Pacific Office Automation Benefits $65K -85K DOE Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA Programs Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger. #LI-Onsite #INDSP #ZR
    $65k-85k yearly 16d ago
  • Content Services Supervisor

    Pixelogic Media Partners, LLC 3.7company rating

    Service supervisor job in Burbank, CA

    Job Description Content Services Supervisor Day shift starting at 7am $35-38/hr The Content Services Supervisor is responsible for supervising and leading a team of Content Services Specialists in the day-to-day operations and fulfilling jobs and tasks that include checking and conforming the specifications of source materials in preparation for creating outputs including but not limited to Digital Cinema Package (DCP), Interoperable Master Package (IMP), ProRes master files and downstream deliverables, subtitling backgrounds, DVD and Blu-ray. Check, conform and QC of input and outputs may include elements relating to color volume, transfer characteristic, metadata, frame rate, visual spot check, verification of texted and textless materials, shot pickups and inserts, audio retiming, pitch correcting, audio finessing and XML editing. Other responsibilities include implementation of tests for tools and applications, working with management team by providing feedbacks to improve efficiency and productivity of the operations; creation of procedure and documentation for workflows; conduct training and demo; advanced troubleshooting and resolution; participation in client sessions when needed. Additional responsibilities include administrative duties including but not limited to assisting with managing of staff and holiday coverage schedules. You should have a thorough understanding of the technical aspects of the various content specifications and workflows. You should be highly motivated, possess leadership quality, a flexible attitude and adapt quickly in a fast-paced environment. Excellent communication and collaboration are essential. Be able to work as part of a team; provide guidance and motivation; deal and manage changing priority and workloads. Duties Supervise and lead a team of Content Services Specialists Create training materials and conduct training/demo as needed Collaborate and service client in review and work sessions as needed Work with management to prioritize projects and jobs Provide feedbacks and recommendations to improve operations and workflows Fulfill responsibilities as pre-defined for Content Services Specialist Check, prep and conform source materials Create and QC outputs of various and different media formats Working with and liaising with other internal departments Data entry relating to work orders and projects Conduct testing relating to tools and applications Other related tasks as assigned to fulfill responsibilities Requirements Excellent leadership quality and strong organizational skills Effective communicator and collaborator Highly motivated and good influence skills Problem solver with creative and innovative approach with ability to think out of the box Passionate about quality, customer experience and customer service excellence Technical skills and knowledge Picture and audio editing, transcoding / encoding, sound syncing and color conversion experience is required Solid knowledge of film & digital file formats Knowledge in colorspace, aspect ratio, transfer characteristics, video and audio codecs, compression and other characteristics associated with media is required. Familiarity and working knowledge with some of tools and applications including but not limited to DVS Clipster, Colorfront's Transkoder, Vantage, Resolve, Baselight, Aurora, Final Cut Pro and Pro Tools are essential. In addition, knowledge of any DVD or Blu-ray mastering software is a plus Experience in DCP and IMP mastering is essential. Experience within a post-production finishing environment or similar. QC experience is a plus Proficient with Mac OS, Windows and Linux Experience Minimum Two (2) to three (3) years of experience in Post Production environment is required.
    $35-38 hourly 9d ago
  • Supervisor, IRIS Consulting Services (Milwaukee, WI, Brown Deer, WI, & S. Milwaukee, WI)

    Molina Talent Acquisition

    Service supervisor job in Long Beach, CA

    Leads and supervises a regionally-based team of The Management Group's (TMG) IRIS consultants - ensuring provision of high-quality, person-centered supports to IRIS participants, and achievement of TMG's organizational goals. Contributes to overarching strategy to provide quality and cost-effective care. Essential Job Duties • Provides leadership, training and supervision to reporting team of IRIS consultants - establishing relationships and rapport to drive optimal outcomes. • Demonstrates concept of self-direction and person-centered practices. • Reviews and utilizes data and reports to manage IRIS consultation services requirements, and identifies proactive solutions for the team. • Conduct reviews for pre-determined number of IRIS consultant records each month and documents results - emphasizing timelines, documentation standards, and plan accuracy. • Reviews and authorizes participant plans, budget amendments, one-time expense requests, and liaises for vendors as needed. • Communicates clearly and effectively with IRIS consultants and/or participants in the IRIS program about topics including: directives from the Department of Health Services (DHS) regarding programmatic changes, participant budget reductions and terminations. • Assists IRIS consultants with difficult situations and messaging, (i.e. fraud and conflict of interest), and maintains strictest confidentiality regarding all employee and participant related information including Health Insurance Portability and Accountability Act (HIPAA) and other personal or organizational information. • Acts as a change management conduit and communicates, assesses or interprets program, policy or protocol changes, staff changes and conflict of interest situations. • Works collaboratively with other staff, participants and stakeholders to ensure that service excellence standards are being met. • Responsible for outreach and networking opportunities with external stakeholders. • Meets regularly with area leaders and staff to discuss important participants issues or topics as needed, holds monthly team meetings, attends quarterly leadership development, and attends home visits with each IRIS consultant annually. • Local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 5 years health care, preferably in care coordination, and at least 2 years of experience serving the target groups of the IRIS program (adults with physical/intellectual disabilities or older adults), or equivalent combination of relevant education and experience. • A bachelor's degree in social work, psychology, human services, counseling, nursing, special education or a closely related field, and one year of direct experience related to the delivery of social services to the target groups required. May consider at least 5 years of experience related to delivery of social services to the target groups IRIS serves in lieu of degree. • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements. • Demonstrated competencies in the following: professionalism, leadership, performance management, team development, and data analytics. • Knowledge of long-term care programs, and familiarity with principles of self-determination. • Demonstrated knowledge of community resources. • Proactive and detail-oriented. • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. • Responsive in all forms of communication, and ability to remain calm in high-pressure situations. • Ability to develop and maintain professional relationships and collaborate in a highly matrixed organization. • Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. • Excellent problem-solving and critical-thinking skills • Communication outreach and partnership development experience. • Experience working with elderly and people with physical disabilities and developmental disabilities. • Ability to take ownership of an assigned area and corresponding programs, and lead with success. • Excellent verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications • Supervisory/leadership experience. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V #PJHS #HTF
    $48k-79k yearly est. Auto-Apply 6d ago
  • Resident Services Supervisor-90022 (Corporate)

    Telacu Industries

    Service supervisor job in Los Angeles, CA

    TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours. The Resident Services Supervisor (RSS) will be assigned specific housing communities to work in conjunction with on-site staff and the supervisory team. RSS will proactively engage with all Team Members under their portfolio in a comprehensive, proactive and on-going manner. The RSS will continuously assess and manage healthy aging plans and transition plans in close collaboration with the Resident Service Coordinators under the portfolio. The RSS creates partnerships with community health and social services partners to ensure RSC's facilitate care management meetings to ensure that the most complex situations are tightly coordinated across partner organizations while the aggregate needs of the residents are supported through evidence-based practices. The Resident Services Supervisor (RSS) is responsible to shape communities everyday by supporting the Director of Resident Services Programs (DRSP) and co-workers in providing a supportive environment for seniors and the disabled at TRM/TPM communities. The RSS will take the lead on special projects/assignments, provide new staff training, and performs administrative accountability as directed by DRSP. The RSS is assigned to more than one facility and will travel to all other TRM/TPM facilities, as needed. The RSS is key member of the supervisory team structure and works collaboratively with their peers to orchestrate performance and production. Essential Job Duties •Establishes a positive, productive and professional relationship with assigned communities and colleagues. •Develop and maintain RSC new-hire training materials and keep the RSC manual up to date; •Train new hires and existing RSC's on company policies and procedures; •Regularly reviews internal financial/performance reports, HUD regulatory and RSC programing reports; prepares and submits all HUD reports and budgets for their assigned portfolio. •Responsible for completion of annual performance reviews for Team Members assigned to their portfolio; including follow-up and implementation of development or improvement plans. •Review and approve expense reports, staples orders, Per Unit Per Month (PUPM) Invoices as submitted from the Team Members under the assigned portfolio; •Responsible for all ADP Payroll Functions including Mid-week e-Times, Final Payroll, vacation/sick time off. •In conjunction with DRSP, oversees and manages the collection and updates of all Reasonable Accommodations and modifications for TRM/TPM and Per Unit per Month (PUPM) Programs •Works collaboratively with colleagues to elevate performance, implement corporate polices and maintain a high level of housing awareness. •Ensures Team Members assigned in their portfolio maintain all necessary resident and program data utilizing AASC Online; case management, progress updates, including interactions with residents, resident participation in programs, and sentinel resident events (e.g. falls, ED visits, etc.). •Engage and motivate Team Members under their portfolio to create programs for residents, including but not limited to social isolation prevention, health and well-being programs, and manage onsite transportation programs for each community. •Ensures Team Members assigned under the portfolio effectively collaborates with local agencies to review discharge plans for a seamless transition back to the Community; ensures proper follow up care is available. •Convene and facilitate team meetings with community partners for strategy development. •Ensures Team Members assigned in their portfolio complete and submits monthly management reports and additional reports as requested by HUD and TRM/TPM. •Supports DRSP with interview process of applicants to the RSC position and make decisions to hire prospective candidate. •Ensures Team Members assigned in their portfolio develops and maintains good tenant relations including organizing, participating and facilitating resident programs at the communities •Attends staff, departmental, and other required meetings •Must be able to work evenings or weekends as needed •Other special projects and coverage of TRM/TPM sites as needed. Experience & Education •Course work or seminar attendance as identified in the HUD Handbook to comply with Service Coordinator Program requirements. Certification must be current. •Bachelor's degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience •Four years' experience working with elderly and/or working with those who are developmentally challenged. •Must be bilingual and fluent in English and Spanish (written and oral). •Preferred experience in health education and prevention programs (e.g. Chronic Disease Self-Management Program). •Preferred AASC Online and HUD provided Software •Preferred Two years ADP Workforce Now software •Must have foundational computer skills including: Microsoft Office Suite (Outlook email and calendaring) and the Internet Travel •Frequent local travel •Position may require the employee to travel out of state to attend conferences and trainings •Must have a valid California Driver's License, proof of current vehicle insurance and a driving record that meets TELACU Industries insurer's criteria; must be able to use own vehicle in the course of work. COMPUTER & SOFTWARE SKILLS: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet. Familiarity with AASC Online and HUD-provided software. Physical Requirements: Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation) Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs. Work Environment & Exposures Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste. TELACU Offers a Competitive Benefits Package: Medical health coverage options: Limited HMO, Full HMO and POS Dental coverage options: Dental HMO (DMO) and PPO Vision PPO insurance option Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care 401 (k) Retirement Plan with generous employer match Company Paid Basic Life/ AD&D Insurance Voluntary Supplemental Basic Life/ AD&D Insurance Company Paid Long-Term Disability Company Paid Employee Assistance Program (EAP) Colonial Voluntary Supplemental Insurance Options Paid Time Off for Vacation, Sick and Holidays Education Reimbursement
    $48k-80k yearly est. Auto-Apply 8d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Glendora, CA?

The average service supervisor in Glendora, CA earns between $38,000 and $100,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Glendora, CA

$62,000
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