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Senior CNC Solutions & Service Lead
Fabertec
Service supervisor job in Lincolnshire, IL
A rising company in CNC machinery is seeking a Senior Technical Manager to supervise engineers, improve operational standards, and ensure product quality. The ideal candidate will have at least 10 years of engineering experience and expertise in CNC machinery. This role involves both office management and site visits, with opportunities for salary progression and participation in the company's growth. Competitive salary of £50,000-£60,000 depending on experience.
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$54k-106k yearly est. 1d ago
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Customs Brokerage Supervisor
Mohawk Global Logistics Corp
Service supervisor job in Itasca, IL
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here
We pride ourselves in being a highly employee-centric organization that truly puts our people (and customers) first! At Mohawk, these aren't just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past eleven years...see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Essential Duties & Responsibilities:
Supervise, train and coach Entry-Writing/CHB staff
Assign accounts and distribute workload
Measure performance of Entry-Writing staff and address problems and issues
Support local branch Import Transportation teams with their brokerage needs
Troubleshoot freight issues with US Customs and other government agencies
Work with Manager, Customs Brokerage to enhance the performance of the department
Complete Entry work as needed
Audit files for accuracy and oversee billing process
Establish departmental goals and measure performance by tracking goals
Improve existing procedures and audit work; streamline workflow in the Entry department
Oversee billing and dwell time of all files
On-board new clients as determined by sales and/or client SOPs
Oversee accuracy of US Customs information on all files
Execute projects assigned by Manager, Customs Brokerage
Keep Manager, Customs Brokerage abreast of changes in the department and provide effective support as needed
Desired Skills/Experience:
Certified Customs Specialist (CCS) accreditation required, Licensed Customs Broker preferred
Minimum of 5 years of experience in working with US Customs and other Government agencies
Thorough knowledge of US Customs rules and regulations
Personnel supervisory and/or training experience
Employee Characteristics:
Must be self-motivated and able to prioritize
Requires organizational skills, ability to multi-task, and being detail-oriented
Must be able to resolve problems in all aspects of the position
Must be adaptable to a changing work environment
Must be able to effectively supervise people and be objective
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
$36k-52k yearly est. 5d ago
Market Service Manager
Makita U.S.A., Inc. 4.3
Service supervisor job in Chicago, IL
Power Up Your Career with Makita USA!!!
At Makita USA, we believe our employees are the driving force behind our success. That's why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication.
Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970.
Job Summary
Under the supervision of the National Market Service Manager, exercises independent judgment in correlation with Sales initiatives to provide sales support and quality service in a timely and accurate manner on all Makita products through various methods to Target End Users and key Makita Dealers. Responsible for managing service initiatives in support of ongoing conversion strategies, providing after-sales service support through various methods and programs.
Salary $80,000 - $90,000 per year plus bonus potential
Essential Job Duties
To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Embraces and promotes brand values while delivering customer care principles.
Works together with the Sales Team to develop and implement strategies in the marketplace that result in conversions.
Builds and maintains business relationships with Target End Users, Key Dealers, ASCs, and purchasing contacts to provide good communication and consistent follow-up resulting in quick action and attentive service.
Provides feedback to the Sales Team concerning new jobs, core products, purchase opportunities, as well as any competitive activities taking place in the assigned territory.
Professionally presents features and benefits of Makita products, providing sales support, technical PK assistance, and training to Target Users and Key Dealers.
Travels throughout the assigned territory to conduct in-person service calls regularly, including prospective customers. Communication may occur via phone, email, or text.
Displays or demonstrates products using samples or catalogs and emphasizes features and benefits.
Communicates daily with the Territory Sales Manager and weekly with the District Sales Manager; also meets weekly with the Sales Team to review strategies and discuss territory opportunities.
Prepares weekly and monthly activity reports for the assigned territory.
Presents, discusses, and understands Corporate Sales Programs.
Coordinates customer training by scheduling and assisting with demo events, shows, etc., within the assigned territory and upon management request.
Investigates customer problems and acts or alerts appropriate personnel to resolve issues promptly.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.
Skills Required
Creativity & Detail Orientation - Generates creative solutions and demonstrates attention to detail.
Problem Solving - Identifies and resolves problems promptly.
Technical Skills - Continuously builds product knowledge and repair skills; shares expertise with others. Maintains general knowledge of power tools and their applications and provides product recommendations. Responds to technical inquiries and provides training as needed.
Customer Service - Responds promptly to customer needs, solicits feedback, and provides timely service and assistance.
Interpersonal Skills - Listens effectively, de-escalates customer frustrations, and provides service solutions.
Oral Communication - Speaks clearly, listens actively, and demonstrates group presentation skills.
Written Communication - Writes clearly and informatively; edits for grammar and spelling; gathers and records numerical data; reads and interprets written information.
Planning & Organizing - Prioritizes and plans work activities daily; uses time efficiently; sets goals and develops realistic action plans.
Professionalism - Reacts well under pressure, treats others with respect, and follows through on commitments.
Adaptability - Handles frequent change, delays, and unexpected events by adjusting approach as needed.
Language Skills - Reads, analyzes, and interprets technical service diagrams and repair manuals; presents information and responds to questions from managers, customers, and the public.
Computer Skills - Proficient in Microsoft Outlook, content management systems, Microsoft Excel, and Microsoft Word.
Bilingual - Spanish preferred.
Applicants must live in or near the assigned territory.
Must be able to safely operate a moving vehicle.
Supervisory Responsibility
This position does not have supervisory responsibilities.
Work Environment
This position works out of a company vehicle and makes several stops throughout the day.
Travel
Occasional travel is expected, including overnight stays.
Education and/or Experience Desired
The requirements listed below represent the knowledge, skills, and abilities required:
Bachelor's degree in business management or sales (preferred but not required).
Minimum of three years of previous management experience in sales or service.
Valid driver's license with a safe driving history.
Physical Demands
The physical demands described here are representative of those required to perform the essential job functions:
Regular use of hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Regular standing, walking, stooping, bending, and reaching above the head.
Frequent sitting.
Occasional lifting, pushing, or pulling up to 70 pounds.
Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to ascend and descend stairs.
Continuous reach to sort miscellaneous items.
Physically and mentally able to work in environments with strict deadlines and multiple projects.
Our Benefits Include:
🔹 Health & Wellness
Medical, Dental, and Vision insurance options after 30 days of employment
Flexible spending accounts (FSA) & Health Savings Accounts (HSA)
Employee assistance program (EAP) for mental health and well-being
Paid subscription to Headspace and 5 other members of your choice
💰 Financial Security
Competitive pay & performance-based incentives
Branded company vehicle provided
401(k) retirement plan with company match
Basic Term Life insurance is 100% company paid
Long term Disability Coverage 100% company paid
Disability Coverage
Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life and supplemental life plans.
⏳Work-Life Balance
Paid time off (vacation, sick leave, and 13 paid holidays)
Employee discounts on Makita tools and accessories - because we know you love quality tools!
🚀Career Growth & Development
Training programs
Tuition reimbursement
Internal promotion opportunities
Collaborative, innovative work environment
Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence!
📢 Explore Opportunities & Apply Today!
Disclaimer
This description reflects management's assessment of the job requirements at the time it was prepared. It is intended as a guideline and is not an exhaustive list. Management reserves the right to modify duties and responsibilities at any time to meet business needs.
Equal Opportunity Statement
The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical condition, actual or perceived sexual orientation, or any other status protected by law. The Company complies with all applicable equal employment opportunity laws, including the Genetic Information Nondiscrimination Act of 2008 (GINA).
$80k-90k yearly 1d ago
ServiceNow Service Delivery Lead
KPMG 4.8
Service supervisor job in Chicago, IL
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a ServiceNowService Delivery Lead to join our Digital Nexus technology organization. This is a hybrid work opportunity.
Responsibilities:
Build and lead an effective ServiceNow product management team dedicated to the development, design, implementation, and support of the technology and digital transformation vision, strategy, and roadmap for the ServiceNow ITSM, ITOM, Finance & Accounting, and custom application suite of capabilities, functions, and workflows
Serve as the point of ownership for an entire ServiceNow module or group of modules and coordinate the delivery of new epics, features, and ad hoc demand; establish and manage vendor relationships with third-party teams, ensuring alignment with technical guidelines and standard operating procedures while implementing rigorous vendor management practices to optimize resource allocation
Directly manage the product management and delivery of customer vision to ServiceNow solution strategy that aligns with business priorities and is informed by quantitative insights, customer problems to solve for, and opportunities for continual improvement; translate strategy into a product roadmap with forward-planned multi-quarter horizon milestones
Work with business customers, key stakeholders, business process owners, and executive leaders to prioritize product features into a roadmap; lead and partner with ServiceNow and other platform teams to ensure consistent delivery
Govern teams of ServiceNow delivery resources, including Product Owners, Developers, and Technical Leads; collaborate with Release Train Engineers, SCRUM Masters, and Business Process Consultants
Incorporate SAFe PI Planning, ARTs, product backlog management, and sprint delivery planning for a module or set of modules; provide people leadership and direction to remove obstacles, optimize team capacity, and increase automation and process efficiency; ensure the optimization of velocity, quality, and cost of the delivery function by defining and implementing proper resourcing, including scope for offshoring
Qualifications:
Minimum ten years of recent experience implementing enterprise solutions with expertise in production deployments working within ServiceNow; experience including leading, managing, and supporting operations and delivery for a ServiceNow product
Bachelor's degree from an accredited college or university is preferred
Advanced knowledge in strategic solution delivery models to ensure products and/or services continue to innovate and to drive continuous improvement; ability to understand the long-term ("big picture") and short-term perspectives of situations; strong experience and knowledge of IT practices that result in predictability, scalability, and increased velocity
Advanced knowledge in strategic solution delivery models to drive continuous improvement and facilitate innovation in IT Service Management, Finance and Accounting, IT Operations Management, and custom applications; ability to understand both long-term and short-term perspectives; strong experience and knowledge of IT practices resulting in predictability, scalability, and increased velocity
Be self-directed and able to define, execute, and deliver a product roadmap that adds great value to our customers; demonstrate strong organizational skills, troubleshooting, knowledge and experience with ServiceNow; strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork
Capability to deliver compelling and persuasive presentations; capacity to effectively manage scope of projects and the expectation of the project; ability to produce clear business requirements from stakeholders, effectively prioritize requirements and make informed project tradeoffs, and map business requirements to appropriate functional/technical requirements; proven Leadership and people management experience working with teams located in multiple geographic time zones
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.
Follow this link to obtain salary ranges by city outside of CA:
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KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
$54k-69k yearly est. 5d ago
Senior Casualty Underwriting Leader & Team Growth
Berkshire Hathaway Spec INS 4.8
Service supervisor job in Chicago, IL
A leading insurance provider in Chicago seeks a Vice President, Experienced Underwriting Manager for its Central Casualty team. The successful candidate will lead underwriters and evaluate casualty insurance risks. With over 10 years in underwriting and 5 years in management, strong analytical and relationship-building skills are essential. The role offers a competitive salary of $190,000 to $230,000 annually along with excellent benefits, providing opportunities for career growth and development.
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$190k-230k yearly 3d ago
Tax Senior, National Federal Tax Services - Inventory Group
Deloitte 4.7
Service supervisor job in Chicago, IL
If you love technology and tax and want to join a team at the intersection of these two cutting-edge arenas, Deloitte's Inventory Group (IG) may be the place for you! For leading companies, analyzing global effective tax rates isn't the end game. Creating competitive advantage by incorporating the tax perspective in all business objectives and decisions is. Our IG team offers national and international exposure with the opportunity to provide creative and efficient solutions in our tax and consultation services.
Work you'll do
As a Tax Senior in our IG team, you will:
Provide day-to-day oversight of multiple Inventory engagements, interacting directly with clients and local office Deloitte teams
Consult with clients in transforming their inventory processes
Consult with clients on how inventory impacts the new tax reform legislation including BEAT, GILTI, etc.
Supervise national teams in both our U.S. and U.S.- India offices
Mentor and develop consultants and interns by providing leadership, counseling, and career guidance
Actively participate in marketplace pursuits such as meeting with prospective clients and demonstrating the IG expertise
Increase your research skills
The team
National Federal Tax Services (NFTS) is a national practice within Deloitte Tax LLP made up of a number of tax service offerings. Each NFTS service offering has been developed and built as a result of a tax planning idea, a marketplace need, or a technological innovation - all with the purpose of delivering results for our clients. Our people are entrepreneurial in spirit and have always had the work-hard/play-hard mentality.
Our IG team operates within Deloitte's NFTS practice under the umbrella of Proven Solutions. We provide a dedicated inventory tax team with specialized tax knowledge and tools to assist our clients with analyzing their tax inventory methods and implementing an approach focused on cash flow savings, compliance, and technological process improvements.
Qualifications
Required:
Bachelor's degree in accounting, business, finance or other business-related field
Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week
Ability to travel 15%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
3+ years of experience in federal accounting methods compliance using tax technology
One of the following active accreditations obtained, in process, or willing able to obtain:
Licensed CPA in state of practice/primary office if eligible to sit for the CPA
If not CPA eligible:
Licensed attorney
Enrolled Agent
Preferred:
Advanced degree such as MST, MAcc, or LLM
Self-starter with demonstrated ability to effectively handle multiple, competing priorities
Strong executive presence and demonstrated effective verbal and written communication skills
Demonstrated ability to proactively develop internal and external working relationships
Highly disciplined and able to work under strict deadlines in fast-paced collegial environment
Previous Big 4 experience or equivalent
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $69,930 to $139,620.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte's culture
We take pride in our culture and celebrate individuals by recognizing their uniqueness. As a commitment to our people, we offer well-being programs and provide our professional's opportunities for support and flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. This
Information for applicants with a need for accommodation: ************************************************************************************************************
nftstax
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 316393
Job ID 316393
$69.9k-139.6k yearly 8d ago
Operations Supervisor I (Customs)
CMA CGM Group 4.7
Service supervisor job in Des Plaines, IL
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?
Salary Range: $76,000-$78,000
YOUR ROLE
Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations.
WHAT ARE YOU GOING TO DO?
Develop and provide excellent customer service to internal and external customers at all times.
Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies.
Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products.
Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays.
Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered.
Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews.
Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation.
Effectively participate in and/or supervise department projects related to assigned area of responsibility.
WHAT ARE WE LOOKING FOR?
Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum one year supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred.
Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required.
Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
#LI-KS1
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
$76k-78k yearly 4d ago
Customs Brokerage Supervisor
Mohawk Global
Service supervisor job in Chicago, IL
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.
We pride ourselves in being a highly employee-centric organization that truly puts our people (and customers) first! At Mohawk, these aren't just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past eleven years...see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Essential Duties & Responsibilities:
Supervise, train and coach Entry-Writing/CHB staff
Assign accounts and distribute workload
Measure performance of Entry-Writing staff and address problems and issues
Support local branch Import Transportation teams with their brokerage needs
Troubleshoot freight issues with US Customs and other government agencies
Work with Manager, Customs Brokerage to enhance the performance of the department
Complete Entry work as needed
Audit files for accuracy and oversee billing process
Establish departmental goals and measure performance by tracking goals
Improve existing procedures and audit work; streamline workflow in the Entry department
Oversee billing and dwell time of all files
On-board new clients as determined by sales and/or client SOPs
Oversee accuracy of US Customs information on all files
Execute projects assigned by Manager, Customs Brokerage
Keep Manager, Customs Brokerage abreast of changes in the department and provide effective support as needed
Desired Skills/Experience:
Certified Customs Specialist (CCS) accreditation required, Licensed Customs Broker preferred
Minimum of 5 years of experience in working with US Customs and other Government agencies
Thorough knowledge of US Customs rules and regulations
Personnel supervisory and/or training experience
Employee Characteristics:
Must be self-motivated and able to prioritize
Requires organizational skills, ability to multi-task, and being detail-oriented
Must be able to resolve problems in all aspects of the position
Must be adaptable to a changing work environment
Must be able to effectively supervise people and be objective
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
$36k-52k yearly est. 4d ago
Supervisor, Customs Compliance
DSV A/S 4.5
Service supervisor job in Itasca, IL
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Itasca, N Arlington Heights Rd
Division: Air & Sea
Job Posting Title: Supervisor, Customs Compliance
Time Type: Full Time
SummaryThis position is responsible for performing compliance activities to ensure customs transactions meet compliance standards set forth by government regulations and company policy. It includes audit activities related to individual files, system data and departmental performance, and may include specialty activities such as post entry corrections, responding to regulatory requests, classification, database management and duty payment.
Duties & Responsibilities
(The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
Provide daily support to customers and operational teams to ensure compliance with company policy, customer requests and regulatory requirements.
Administer internal compliance programs in accordance with company guidelines.
Conduct audit activities in accordance with company policy, governmental regulatory and client requirements to ensure accuracy and compliance.
Research, communicate and resolve compliance related inquiries from both internal/external customers and government agencies.
Initiate, monitor and resolve all post entry activity in accordance with company policy, client instruction, and regulatory requirements to ensure timely and accurate submission.
Prepare operational reporting / exception reporting to ensure timely and accurate processing, issue resolution and timely submission of all customs activities.
Monitor customs compliance KPI performance, developing and implementing corrective action as needed.
Manage the customs duty accounts and duty statement processes ensuring compliance, timely authorization of payments, and completion of all record keeping requirements as required.
Ensure billing for compliance activities is completed, as required.
Manage customer reporting, as required.
Liaise with government agencies as required.
Support compliance training for internal and external customers as needed.
Perform other duties or special projects as assigned by management.
Skills & Competencies
Intermediate to advanced computer skills with working knowledge of MS Office Suite
Basic knowledge of accounting
Well-developed analytical skills and ability to problem-solve
Strong organizational skills and ability to multi-task
Good interpersonal skills and communication skills
Advanced knowledge of Customs and FTZ processes
Knowledge of general freight forwarding terms and standards
Inventory control and record-keeping experience helpful.
Function / Market & Industry Knowledge / Business Acumen / Processes
Preferred Qualifications
Bachelor's degree in Supply Chain, Business, or a related field.
3+ years of logistics or brokerage experience, with an emphasis on import drayage.
Existing book of business or carrier relationships in key port markets
Familiarity with chassis pools, PierPass, demurrage/detention billing, and port technology platforms
Language skills
English (Reading, Writing, Verbal).
Computer Literacy
Technically proficient in TMS platforms, Microsoft Excel, and CRM systems.
Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint.
At Will Employment
DSV Road Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $71,000 - $106,500/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Supervisor, Customs Compliance
Itasca
$29k-40k yearly est. 5d ago
Operations Supervisor I (Customs)
CEVA Logistics 4.4
Service supervisor job in Des Plaines, IL
566477 Des Plaines. Il, US Operations Supervisor I (Customs) CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Salary Range: $76,000-$78,000
Weekend Shift - Tuesday-Saturday, with a variable start time between 7:00 AM and 10:00 AM
YOUR ROLE
Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations.
WHAT ARE YOU GOING TO DO?
Develop and provide excellent customer service to internal and external customers at all times.
Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies.
Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products.
Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays.
Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered.
Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews.
Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation.
Effectively participate in and/or supervise department projects related to assigned area of responsibility.
WHAT ARE WE LOOKING FOR?
Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum one year supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred.
Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required.
Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
About Tomorrow
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
$76k-78k yearly 4d ago
Service Director
HSG Laser Us 3.7
Service supervisor job in Addison, IL
About the Company
HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: ****************
Primary Function:
Has overall responsibility for the strategic leadership and operational excellence of the service department.
Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.
Primary Responsibilities:
Strategic Service Leadership
Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
Establish and monitor service performance metrics, driving accountability and operational excellence.
Service Operations Management
Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
Ensures compliance with warranty policies, service agreements, and industry regulations.
Customer Experience & Satisfaction
Champions a customer-centric approach across all service functions.
Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
Serves as a senior escalation point for complex service issues and high-value customer relationships.
Secondary Responsibilities:
Process & Infrastructure Development
Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
Leads digital transformation efforts within the service department, including CRM and service management platforms.
Team Development & Leadership
Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
Conducts performance evaluations, succession planning, and professional development initiatives.
Reporting & Analytics
Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
Uses data-driven insights to inform strategic decisions and continuous improvement efforts.
Cross-Functional Collaboration
Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
Represents the service function in leadership meetings and strategic planning sessions.
Position Requirements:
Education & Experience
Bachelor's degree in Engineering, Business Administration, or related field desired.
Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
Proven experience managing technical service teams and developing service infrastructure.
Skills & Competencies
Strategic thinker with strong operational execution capabilities.
Exceptional leadership, communication, and interpersonal skills.
Proficiency in CRM, ERP, and service management platforms.
Strong analytical skills and ability to interpret complex data sets.
Deep understanding of machinery, industrial equipment, or technical service environments.
Other Requirements
Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
Demonstrated resilience and adaptability in navigating change and leading through uncertainty.
HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.
$88k-129k yearly est. 1d ago
Team Lead Moving and Hauling Service in Orland Park, IL
College Hunks Hauling Junk and Moving 3.6
Service supervisor job in Orland Park, IL
College Hunks Hauling Junk and Moving is the fastest-growing junk-hauling franchise and moving franchise in America. College Hunks Hauling Junk also has impressive brand recognition. The franchise has been featured on The Oprah Winfrey Show, ABC's Shark Tank, HGTV's House Hunters, AMC's The Pitch, Bravo's The Millionaire Matchmaker, TLC's Hoarding: Buried Alive and Fox Business, as well as in The Wall Street Journal, The New York Times, USA Today, Time magazine, The Huffington Post, Forbes, Inc. and more.
To be one of the H.U.N.K.S., you must be: Honest, Uniformed, Nice, Knowledgeable, and Service-oriented.
Come see what all the buzz is about and join our College Hunks Hauling Junk - Southwest Chicago team.
Excellent earning potential including hourly pay plus tips. Apply immediately. Hiring immediately part time and full time opportunities.
As a Truck Team Member you will act as a navigator, hauler, mover and assistant to the Truck Captain.
Your responsibilities will include:
Go out of your way to be extra friendly (smile, eye contact, and small-talk) to everyone whom you come in contact with throughout the day - especially your clients.
Look, act and become a friendly college hunk -starting with the uniform (shirt tucked in, hat straight, pants at waist), and continuing with your attitude (smiles and eye contact).
Work hard to safely remove items from clients' homes, offices, and buildings.
Assist with maneuvering the truck, backing up, completing paperwork, and navigating the job sites and disposal sites.
Keep track of all truck contents (tools, clipboards, paperwork, and safety equipment).
Distribute marketing material daily.
Clean the truck at the end of the day.
Complete Daily Checklists.
Train to become a captain or possibly a Truck Captain.
Requirements:
MUST be able to lift up to 75 pounds for an extended period of time.
MUST enjoy hard work, world class customer service and helping others
MUST want to be part of a growing organization and are excited about huge opportunities
MUST be drug and alcohol free
MUST be able to pass a federal background check
See what we do here:
*******************************************
*******************************************
EARN $13-$20 PER HOUR with College Hunks Hauling Junk. Advance to Team Captain and also Lead Moving Captain for more opportunity.
Do you think you can WOW our customers? Apply today!
Compensation: $13-$20/hour
$13-20 hourly 5d ago
Combilift Service Manager
Combilift
Service supervisor job in Chicago, IL
The Organisation
Combilift is the largest global manufacturer of multi-directional forklifts and an acknowledged leader in long load handling solutions, supporting our number one market in North America. Our U.S. market has doubled in size within the last three years, and our growth strategy is to double again within the next five years, expanding our strong North American team.
Combilift continually invests 7% of its revenue in research and development as part of its relentless pursuit of safer, more productive, and cost-effective ways to lift challenging loads in demanding environments. The company's commitment to new product development has cemented its reputation as a global leader in the lifting and handling industry. Since its establishment in 1998, Combilift has sold over 85,000 units across 85 countries, with manufacturing based in our 500,000 sqft purpose-built facility in Monaghan, Ireland.
What is the purpose of this role?
This role will join a successful material handling organization in North America and will play a key part in the evolving North American Service team. The role holder will also be a central senior member in the commercial expansion of Combilift in North America.
The role will involve managing field service personnel and ensuring the servicing team provide prompt and professional services to our clients across North America.
This position will be complex, challenging, and stimulating. It requires an experienced and successful material handling industry Service Manager who is passionate and dedicated to providing excellent account management and service, and who can effectively demonstrate this to all stakeholders.
The role holder will be expected to work with a wide range of stakeholders, both internal and external-including manufacturing, aftersales, and customers-and will act as the key point of contact for many of our current and future high-profile customers.
Reporting Structure
This role reports to the President of North America, Combilift.
Responsibilities
Manage the field service personnel who perform Aftersales support including on-site installation, and technical support.
Develop workflow program methods, guidelines, and policies to facilitate efficient customer technical support.
Ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed, through resource identification and planning.
Address customer enquiries, resolve issues and obtain customer feedback proactively.
Demonstrate outstanding customer service through high quality support and integrity at the work environment.
Maintain positive and healthy relationship with various teams to ensure customer service effectiveness, and travel as necessary to resolve escalations.
Oversee the scheduling and training of field service representatives to meet objectives.
Assist in interviewing and hiring new professionals.
Proven track record in the material handling Industry.
Typically requires 3+ years of managerial experience.
$57k-95k yearly est. 4d ago
Food Service Supervisor
Elior North America 3.5
Service supervisor job in Grayslake, IL
**Job Reference Number:** 35586
**Employment Type:** Full-Time **,** Onsite
**Segment:** Education
**Brand:** Elior-Collegiate-Dining
**The Role at a glance:**
We are looking to add an experienced, motivated food servicesupervisor to our team. As a food servicesupervisor, you will have the opportunity to directly oversee the production and service of meals.
**What you'll be doing:**
+ Providing hands-on supervision and oversight for the preparation, cooking, and portioning of meals, following company recipes based on daily needs and contractual obligations.
+ Ensuring all meals meet standards for quality.
**What we're looking for:**
_Must-haves:_
+ Experience supervising multiple employees.
+ Strong communication, interpersonal, and organizational skills.
+ Excellent attention to detail and service knowledge.
_Nice-to-haves:_
+ An advanced degree in culinary arts or a related field.
+ Food Handler's certification.
**Compensation Range**
$20 an hour
**Our Benefits:**
+ Medical (FT Employees)
+ Dental
+ Vision
+ Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
+ Discount Program
+ Commuter Benefits (Parking and Transit)
+ EAP
+ 401k
+ Sick Time
+ Holiday Pay (9 paid holidays)
+ Tuition Reimbursement (FT Employees)
+ Paid Time Off
**About Elior Collegiate:**
Elior Collegiate Dining is rewriting the rules of campus dining, serving up bold flavors, fresh ideas, and high-impact experiences that fuel student life. We partner with forward-thinking colleges and universities to create vibrant, customized dining programs that spark connection, celebrate culture, and make food a defining part of the college journey.
**About Elior-North America:**
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
**Disclaimer:** This job description can be revised by management as needed.
$20 hourly 5d ago
Operations Supervisor - Ford City Shopg Ctr
Jc Penney 4.3
Service supervisor job in Chicago, IL
As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks
Primary Responsibilities:
Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution.
Stockroom & General Operations - Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes.
Team Development - Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance.
Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments
To achieve success at JCPenney, a supervisor will possess the following:
Work experience- Minimum of 2 years retail leadership experience
Education- Bachelor degree or equivalent work experience
Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
Builds Relationships - Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.
Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $23.75/Hr -USD $29.69/Hr.
$23.8-29.7 hourly 5d ago
Inventory Supervisor
Nimlok Chicago
Service supervisor job in Des Plaines, IL
Nimlok Chicago is a full-service trade show exhibit and display company that designs, builds, and installs dynamic branded environments. We help our clients bring their brands to life through engaging exhibits that inspire connections. As part of our continued growth, we're looking for an Inventory Supervisor to join our talented team and support our mission of delivering exceptional client experiences.
You'll play a key role in supporting our warehouse operations. You'll collaborate with cross-functional teams, including Project Management, Set Up, Manufacturing, and Logistics, to ensure the delivery of high quality, high impact exhibit and display solutions.
Key Responsibilities
Oversee all warehouse fulfillment and inventory operations, including client-owned inventory, stock inventory, and rental inventory
Maintain accurate inventory records by managing the inventory database, including item details, quantities, locations, and allocations
Manage back-of-house organization, ensuring proper bin locations, categorization, and labeling
Lead onboarding and offboarding of inventory items, ensuring accuracy and proper documentation
Oversee and execute regular cycle counts across all inventory types
Lead, train, and supervise warehouse and fulfillment associates in picking, fulfillment, and inventory management tasks
Create and manage weekly task schedules and priorities for fulfillment staff
Ensure consistent adherence to inventory and fulfillment processes and best practices
Partner with the Director of Operations to identify, document, and implement process improvements within the fulfillment and inventory program
Ensure detailed time tracking related to onboarding and offboarding of client-owned fulfillment items to support accurate monthly billing
Source supplies and materials needed to support the rental inventory program
Coordinate repairs, maintenance, and replacement of rental inventory as needed
Monitor rental inventory availability and proactively identify scheduling conflicts
Assist the Storage Account Manager with tracking piece counts for client-owned exhibit assets
Qualifications
3-5+ years of experience in inventory control, warehouse operations, or fulfillment
Previous experience supervising or leading warehouse or fulfillment staff
Strong knowledge of inventory systems, cycle counting, and record accuracy
Ability to organize and maintain warehouse layouts, bin systems, and labeling
Proficient with inventory software and ERP systems
Strong attention to detail and documentation skills
Ability to work in a warehouse environment and lift up to 50 lbs. as needed
$42k-57k yearly est. 2d ago
Account Supervisor
Eversana Intouch
Service supervisor job in Chicago, IL
EVERSANA INTOUCH is a global, full-service marketing agency network serving the life sciences industry, and is the first - and only - agency network to be part of a fully integrated commercialization platform through EVERSANA . We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.
We get fired up when people talk about getting-and staying-healthy. That's where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one's health more achievable, connecting patients and physicians with the information and tools they need.
We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.
Job Description
WHAT DOES AN ACCOUNT SUPERVISOR DO?
The Account Supervisor works with our clients to plan, execute, manage and analyze their digital marketing campaigns. This role interacts with our clients on a daily basis to build and maintain a strong partner relationship and is a key contributor to the client's day-to-day issues and projects. The Account Supervisor works closely with each of the internal departments at EVERSANA INTOUCH, including project management, business systems analysis, creative, analytics, social media, design and development; experience with managing projects, timelines, cost and tight deadlines is required. The Account Supervisor uses an understanding of marketing strategies, web metrics and other data to lead client strategic and tactical digital marketing efforts with other senior-level account staff and cross-functional teams. This role serves as primary contact to the client and/or agency partners to lead and implement digital marketing strategies and projects, as well as create client presentations, campaign results, POVs and research findings. The Account Supervisor takes the lead in the development of detailed campaign and project plans and serves as project owner, with overall responsibility for the finished product/service to client. Other responsibilities include management and delivery of status updates and financial forecasting and tracking of budget, target goals and objectives for the client.
Qualifications
WHAT ARE WE LOOKING FOR?
Approximately 5 to 6 years of related industry experience: client service, digital advertising agency and pharmaceutical experience required; oncology, HCP and launch experience preferred
Strong and applied experience in marketing and advertising, with expertise in digital strategy, media and technology
Bachelor's degree or equivalent education plus professional experience required
Demonstrated acumen in development process for highly technical projects involving iPad, data feeds, CRM campaigns and/or complex portals
Previous experience with digital sales aid builds is highly desirable
Ability to approve copy, scope and deliverables before submitted to client
Strong command of agency offerings and expertise
Strong client relations skills with proven customer satisfaction
Proven ability to manage projects to successful and collaborative completion
Strong negotiation skills
Ability to intercept changes from multiple partner agencies and clients and triage appropriately
Strategic skill and strong business acumen
Sound analytical skills
Understanding of web development technologies and processes
Demonstrated ability to supervise and develop Account Administrator and Account Manager team members
Ability to oversee multiple projects and accounts simultaneously
Strong problem solving skills
Strong presentation and verbal and written communication skills
Excellent interpersonal skills
Periodic travel required
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient's best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************.
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$72k-100k yearly est. 3d ago
Service Manager
Bridgestone Americas 4.7
Service supervisor job in Romeoville, IL
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
**Job Category**
Retail
**Position Summary**
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Pay Range: $22.00 - $33.00
**Responsibilities**
+ Assign and schedule work duties to auto service staff according to individual skill level.
+ Serve all automotive service needs of customers.
+ Oversee the hiring and training of an effective auto service team.
+ Ensure high teammate retention.
+ Maintain compliance with quality standards.
+ Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
+ Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
+ Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
+ Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
+ Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.
**Minimum Qualifications**
+ High School Diploma or equivalent.
+ 4 years of auto service technical experience.
+ 1 year of service manager or service writer experience.
+ Problem solving - customer complaints.
+ Aptitude to manage inventory, scheduling, equipment maintenance, etc.
+ Capacity to lead and coach others.
+ Teammate and customer/communication skills.
+ Ability to recruit and select technicians successfully according to store requirements.
+ Willingness to continue education and remain current in automotive repair issues.
+ Must have valid automotive driver's license at all times in order to test drive customer's vehicles.
**PREFERRED QUALIFICATIONS**
+ 2 year degree or equivalent.
**OUR CREW KNOWS** **BENEFITS**
+ Medical, Dental and Vision - Starting day 1 for all our teammates
+ Paid vacation and holidays
+ On-the-job training and company-funded ASE certifications
+ Flexible work schedule
+ 401(k) match
+ On demand pay (daily pay) program available
**OUR VALUES GIVE BACK TO** **YOU**
+ Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
+ Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
+ Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
**At Bridgestone, you are Free to Be**
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
**What we offer**
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
+ A supportive and engaging onboarding experience to ensure a smooth transition into our team.
+ The opportunity to develop and grow, through training and regular mentorship.
+ Corporate Social Responsibility activities.
+ A truly global, dynamic and challenging work environment.
+ Agility and work/life effectiveness and your long-term well-being.
+ A diverse and inclusive team.
_Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._
**Employment Eligibility**
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
$22-33 hourly 8d ago
HVAC Service Field Supervisor
A-Perfect Climateorporated
Service supervisor job in Addison, IL
Benefits:
401(k)
Competitive salary
Dental insurance
Free uniforms
Health insurance
Training & development
Vision insurance
Service Field Supervisor - HVAC
Department: Service
Reports To: Service Manager
Position Overview
We are seeking an experienced Service Field Supervisor to lead, mentor, and support our HVAC service technicians in the field. This role focuses on technician performance, training, quality control, customer satisfaction, and operational efficiency while also providing hands-on technical support when needed.
Key Responsibilities
Supervise, coach, and mentor service technicians to meet performance and revenue goals
Provide field support, diagnostics, and repair assistance for HVAC systems
Ensure technicians follow company policies, flat-rate pricing, and quality standards
Conduct ride-alongs and in-house training sessions to improve technician skills
Review callbacks, warranty issues, and customer concerns to reduce repeat service
Assist with inventory management, truck stock levels, and fleet cleanliness
Support maintenance agreement growth and lead generation efforts
Promote a positive company culture and professional customer experience
Required Qualifications
NATE Certification
Minimum 3 years of HVAC service experience with leadership or supervisory responsibility
Strong diagnostic, troubleshooting, and repair skills
Ability to read wiring diagrams and blueprints
Valid driver's license
Strong communication, organization, and customer service skills
Computer proficiency
Meets Level 4 (or higher) Technician standards
Preferred Skills
Experience training and mentoring technicians
Knowledge of load calculations, air balancing, and sheet metal practices
Experience with residential and light commercial HVAC systems
Benefits/Perks
Flexible scheduling to accommodate work-life balance.
Competitive compensation with career advancement opportunities.
Medical insurance coverage, with the employer contributing up to 75% of the cost through BlueCross/BlueShield.
Dental insurance coverage, with the employer contributing up to 75% of the cost through BlueCross/BlueShield.
Vision insurance coverage, with the employer contributing up to 75% of the cost through BlueCross/BlueShield.
7 paid holidays annually and paid vacation time for eligible employees.
Company-provided take-home vehicle, iPad, and uniform.
Paid training and professional development opportunities.
Sign-on bonus available for qualified applicants.
Employee Discount Program.
Apply today to join a growing HVAC company where leadership, quality, and teamwork matter.
Compensation: $90,000.00 - $130,000.00 per year
$90k-130k yearly Auto-Apply 11d ago
Family Support Services Supervisor - Bilingual
Brightpoint 4.8
Service supervisor job in DeKalb, IL
Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.
The Family Support ServicesSupervisor provides leadership to a team of staff focused on the educational, social, and emotional needs of the early learners and families being served by our family support programs within DeKalb, Boone, Grundy Counties and surrounding communities. As a Family Support ServicesSupervisor, you will collaborate and network with service providers, maintain community linkages and develop service agreements. You will develop and maintain a comprehensive directory of community resources.
Candidate qualifications:
Bachelor's degree in Social Work, Family Services, Family Studies, Human Services, Social Services, Counseling, or related field required.
Gateway Level 5 Family Specialist Credential required.
3 years of experience providing family support services required.
Supervisory experience preferred.
Ability to communicate in both English and Spanish required
Valid driver's license, insurance, and a reliable vehicle required.
(Candidates without the required degree/credentials may be considered with an approved educational plan)
Job Responsibilities:
Administers the Family Service program area for assigned program locations ensuring an integrated comprehensive system of services for children and families.
Supervises and oversees work tasks and activities of Family Support Services (FSS) staff to ensure full delivery of integrated services to children and families, including implementing the agency's personnel policies and practices. This includes hiring, appraisals, leaves, promotions, salary changes, terminations, and documentation of all personnel actions.
Provides training, support and guidance to FSS staff to ensure high quality and timely services are provided to parents in compliance with Head Start Performance standards, The Head Start Parent, Family and Community Engagement (PFCE) framework, ISBE, CPS, DFSS and best practices in the field.
Ensures active collaboration of FSS staff and services with Site Managers and education; varied learners; health; Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA) and other content area staff.
Provides training and guidance to parents and community members on a variety of pertinent topics in the area of family and community partnerships.
Collaborates with State and community partners to recruit children and families and to enhance family access to services
Job details:
Compensation: Salary range is between $49k-$62k; offers are commensurate with experience and bilingual candidates may receive additional compensation.
The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
Benefits: Medical/dental/vision insurance, three scheduled weeks of paid time off each year (Spring, Summer, Winter), and additional flexible paid leave that accrues based on tenure; 11 paid holidays, supplemental insurance options, 401(k) with match, (more benefit details here).
Location: Home office is the DeKalb office with opportunities to work remotely 1-2 days/week.
Schedule: Salaried, general business hours with some flexibility required for special projects and evening/weekend recruitment events.
Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).
How much does a service supervisor earn in Hoffman Estates, IL?
The average service supervisor in Hoffman Estates, IL earns between $33,000 and $81,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.
Average service supervisor salary in Hoffman Estates, IL
$51,000
What are the biggest employers of Service Supervisors in Hoffman Estates, IL?
The biggest employers of Service Supervisors in Hoffman Estates, IL are: