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  • Customer Service Lead - Part-Time

    Burlington Coat Factory Corporation 4.2company rating

    Shift leader job in Brownsville, TX

    If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $12.25 per hour - $12.25 per hour Location 00364 - Brownsville Posting Number P1-1076223-2 Address 475 E Morrison Rd Zip Code 78520 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $12.25 - $12.25 per hour
    $12.3-12.3 hourly 1d ago
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  • Transit Administration-Crew Leader

    City of McAllen, Tx 3.8company rating

    Shift leader job in McAllen, TX

    Under general supervision, assists the Building Maintenance Supervisor in coordinating work activities and operations of the Custodian Division. The incumbent works directly and indirectly with the Working Supervisor and is responsible for ensuring that departmental policies and procedures are maintained, development and maintenance of departmental recurring reports and records, and assembling information from more than one source. About the Organization: McAllen is one of the fastest growing cities in America with a population alone close to 148,000. Known for its tropical breezes, mild winter weather, brightly colored birds, and low cost of living, McAllen offers world-class nature tourism, outstanding arts and entertainment opportunities, great sporting and outdoor activities, enchanting cultural diversity and a lively spirit. It is the home to an international airport, world birding center, symphony orchestra, performing arts center, twenty-five parks and year-round family-friendly events. It is driven by its Mission of consistently providing high quality services and quality of life to all who live, work and visit the City of McAllen and three core values: Integrity, Accountability, and Commitment. It is devoted to truth and honesty, providing courteous, open and responsible public service, and dedicated to responsiveness and excellence. About the Benefits: The City provides an excellent array of benefits including but not limited to retirement (2:1 matching), health/dental/vision insurance, paid vacation, sick and medical leave, funeral leave, paid holidays, tuition reimbursement, life insurance and longevity pay.
    $34k-40k yearly est. 13d ago
  • Part-Time Shift Leader

    Miniso Usa

    Shift leader job in McAllen, TX

    The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, upholding store standards, and assisting with various operational tasks, including cashiering, opening and closing, merchandising, customer engagement, cash management, store upkeep, and shipment processing. Additionally, the Shift Leader will actively promote the store's membership program to foster customer loyalty. By fostering a positive and energetic environment, the Shift Leader helps ensure that Life is for Fun for both the team and customers, creating a dynamic and enjoyable atmosphere that drives success and delivers memorable experiences. Essential Job Functions Lead by example to drive sales, meet store KPI goals, and exceed customer expectations. Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register. Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising. Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates. Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures. Be empowered to resolve customer concerns professionally and escalate issues to Store Manager when necessary. Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss. Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA's customer commitment. Process sales transactions accurately and efficiently using point-of-sale systems. Participate in store promotions and sales events to support overall business objectives. Additional Qualifications Strong leadership, interpersonal, and conflict-resolution skills. Ability to multitask and maintain composure in a fast-paced environment. Basic knowledge of retail operations and POS systems. Ability to travel between store locations as needed. Education & Experience High school diploma or equivalent; associate degree preferred. 1+ years of experience as a keyholder, supervisor, or shift leader, preferably in the retail industry. Pay Range USD $13.00 - USD $22.00 /Hr.
    $13-22 hourly Auto-Apply 15d ago
  • Shift Leader

    Pokeworks 2.9company rating

    Shift leader job in McAllen, TX

    We, Pokeworks, are a quick service restaurant featuring Hawaiian poke. At Pokeworks, we strive to promote healthy lifestyle and diet by providing poke using fresh, sustainable ingredients. Pokeworks provides the atmosphere and opportunity for learning and growing by incorporating our core values: Respect, Integrity, Fun, Self-Motivation & Growth, Caring. We will be in rapid growth for coming years in the United States and are looking for individuals who are passionate about the restaurant industry and dedicated in his/her career with our growing restaurant chain. Shift Leader Position Summary:The Shift Leader is responsible for managing all day-to-day functions of the restaurant. He/she always looks to improve to achieve the highest standards in the customer experience, employee experience, and financial goals. The SL should be passionate about the food service industry, and seeks to motivate a team to extend the same passion to our guests. Job responsibilities include managing, supervising and training front and back of house team members, overseeing the quality of our food offerings, scheduling, and inventory control. Job Responsibilities: ∙ Knowledge of basic business fundamentals including full understanding of P&L and COGS statements ∙ Ensuring all productivity numbers, budgets, and sales are met ∙ Build and motivate crew members by example, exemplifying the core values, passion, and culture of PokeWorks ∙ Applying financial tools and analyzing financial reports to identify trends as well as addressing issues in store performance∙ Ensure positive customer experiences ∙ Lead, train, coach, and counsel team members ∙ Maintaining knowledge of surrounding competitive market place for store development, marketing, and community outreach purposes ∙ Maintaining direct communications with local vendors ∙ Resolve guest issues effectively to ensure positive guest experience ∙ Ensure high quality of food preparation and customer service consistent with Pokeworks' requirements and procedures ∙ Ensure all operating activities follow company standards and procedures ∙ Execution of food safety and restaurant safety standards and equipment maintenance guidelines ∙ Ensure the safety of guests and team members Job Requirements: ∙ Customer service focused and oriented ∙ Strong communication and organization skills ∙ Strong team building and morale building abilities ∙ Ability to implement Company policies and procedures efficiently ∙ Sound decision making and problem solving skills with the ability to resolve conflicts ∙ Ability to adapt successfully in a fast-paced environment ∙ Basic computer skills including the ability to browse the Internet, use email, and Microsoft Office applications ∙ Minimum of 2 years restaurant management experience preferred, not required. View all jobs at this company
    $24k-32k yearly est. 14d ago
  • Crew Leader

    City of San Juan, Texas 3.8company rating

    Shift leader job in San Juan, TX

    HOURLY: $14.62 JOB OBJECTIVE: Under general supervision from the Director of Sanitation/Public Works or his/her designee. Is responsible for general labor of the corresponding department. Will occasionally prepare simple reports and/or records on a daily basis. Position has little or no contact with the public. The position has no supervisory responsibilities. ESSENTIAL JOB FUNCTIONS: Lead crews on assigned projects to see that projects are completed and performed in a professional, cost effective and timely manner. Overseeing all aspects of assigned projects including but not limited to project preplanning, crew safety, traffic control, vehicle and equipment maintenance, and quality control. Lead crew and participate in performing street and sidewalk maintenance such as installing driveway pipe, patching asphalt or concrete, cleaning streets and storm drains, and related tasks. 4. Instruct employees in proper work methods and standards; monitor crew work quality; ensure adherence to time schedules and safe work practices, provide performance feedback and into performance review. Operate all equipment necessary to complete assigned tasks such as backhoe, motor grader, tractors, street sweeper, hand tools, and mowing machines. Perform equipment repair and maintenance duties. Participate in stand-by during natural disasters or inclement weather. Maintain alleys and right of ways by being mowed and cleaned. Maintain tree trimmed that obstructs traffic view, signs or the proper maneuvering of vehicles. 10. Work with power tools such as, but not limited to drills, weed eaters, chainsaws etc. on a daily basis. Ensures that the assigned city vehicle is properly maintained and serviced. Reports damages and graffiti to city facilities. Work in a variety of weather conditions. Duties involve considerable bending, lifting, digging, carrying or walking with the chance for variety, and/or using force equal to lifting 20-50 pounds periodically (chain saw, trash cans, mis. Equipment). Perform other related duties as required. EQUIPMENT/MATERIAL: City vehicles, two-way radio, trade tools, general garden tools, weed eaters, push mowers, chain saws, hedgers, blowers, pole saws, and 15 to 30 horsepower garden tractors. WORKING CONDITIONS/PHYSICAL DEMANDS: Works outdoors all day with some unusual working hours or irregular hours which may also include some shift hours, due to weather conditions. Must be able to endure the hot sun most of the days and on occasion inclement weather. Wil have exposure to hazards which might result in serious injury, may work under extreme outdoor conditions. Continuous lifting of heavy materials, constant physical movement; demands physical strength associated with hard labor or forceful physical contacts. Perform physical and manual work on a daily basis. EDUCATION/SKILLS REQUIRED: Requires a high school diploma or GED equivalent; however, will be afforded an opportunity to acquire within nine (9) months if the applicant does not possess one at the time of employment. Must have a minimum of (6) months of related experience to perform effectively, with little supervision, in work situations which are varied or which have deviations and irregularities. Must be able to perform strenuous manual labor tasks; able to follow oral instruction; able to work under extreme weather conditions. Must possess a valid, Texas Drivers' License. Note: The above duties describe the chief functions of the job and are not to be considered a detailed description of every duty of the job.
    $14.6 hourly 60d+ ago
  • Shift Leader

    Irmg Group

    Shift leader job in McAllen, TX

    A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive. As a Shift Leader you'll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you'll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application! Job Responsibilities: Oversee daily restaurant operations to maintain efficiency and high performance. Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention. Maintain financial accountability and deliver top-quality products and services to every customer. Perform additional duties as needed or assigned. Qualifications Consider yourself a “people person,” and enjoy meeting others. Love working as a team and appreciate the chance to collaborate. Understand how to create a great customer service experience. Have a focus on quality and take pride in your work. Are open to learning new things. Are comfortable with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment. Can maintain a clean and organized workspace. Have excellent communications skills.
    $25k-34k yearly est. 11d ago
  • Shift Leader

    Pieology Pizzeria 4.3company rating

    Shift leader job in Edinburg, TX

    Shift Leader Job Description Who We Are: Pieology is a rapidly growing fast-casual, customizable pizza restaurant with over 150 corporate and franchise locations across the US, Mexico and coming soon to other International locations. Who we are as a brand, lives in our dough and the amazing and passionate people working in each restaurant. We remind ourselves each day, that we are lucky to believe in, what we do. We are People who champion a Passion for Food, Integrity in Everything, Individuality in the Workplace, and Loving What We Do! Our goal as an organization is to provide tools and training to ensure both our guests and team members have the best possible experience in our restaurants. Our locations are operated by passionate and inspired leaders, committed to creating an environment where team members are valued, work hard, have lots of fun and are provided opportunity to grow. What We Do: Our Shift Leaders are masters of the shift, responsibilities include: Lead the restaurant during a shift and ensure our guests have an excellent experience. Delegate responsibilities to team members and ensure they are exceeding the expectations of each guest. Learn/know each area of the restaurant. Maintain cleanliness and organization throughout the restaurant and ensure proper setup and breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas. Own open, mid or close routines for the next shift. Assist GM/AM to build an amazing culture by creating trust within their team by recognizing a job well-done and providing meaningful feedback. Identify and foster talent in their team, develops high performers for promotions including training of successor. Exemplify guest service for the whole team. Driven to reach the next level as the position is considered as an internal promote opportunity. Who We Look For: Pieology is looking for individuals with a passion for people, food, and service. Previous management or leadership experience required, Restaurant experience preferred. Excellent guest service skills, ability to communicate effectively to help keep all team members informed. Rock solid dependability and punctuality with a strong work ethic (your team looks up to you). Must have consistent ability to meet the needs of the restaurant and support hours of operation. Must be at least 18 years of age, or 21 when required by alcohol laws. View all jobs at this company
    $22k-28k yearly est. 15d ago
  • Shift Leader

    Dough Boys HR, LLC

    Shift leader job in Weslaco, TX

    Mr. Gatti's Pizza is looking for reliable, positive people who love to work while leading others to make the 'Best Pizza in Town.' Not just a manager but a leader. We need team members who are ready to lead at the front line of our business. We are looking for doers and showers; the kind of people who never stop learning, and never stop teaching. Are you the kind of person who still believes that the guest is king? That guest service shouldn't be dead? That great food can still be had, without breaking the bank? Then why not put your talents to work for Mr. Gatti's Pizza. Our Shift Leaders operate our restaurants on a shift by shift basis. They learn management skills from their GM's and apply them to the team. This is an upwardly mobile position. Great shift leaders become great Assistant Managers and General Managers. We believe in promoting from within. Your primarily role could be to excel at customer service, game room operations, or/and food production. We are looking for team members to be a leader by example, and be willing to learn and never stop learning. The ability to multitask and supervise multiple team members is part of the job, but this is not a sit and manage job. This is a job to lead and set direction for all team members at the store level during any given shift, emphasizing the importance of core values and driving the culture of our brand; energetic, driven, motivational role model for others. Immediate openings available: * Part and Full Time Available * Must be available nights and weekends * Must have management experience Leadership and staff who care about quality makes Gatti's Pizza the 'Best Pizza in Town.' Job Type: Full-time Experience And Skills Required * High School or GED. College degree a plus. * Prefer a minimum two (2) years management experience in the food service industry, hospitality industry, or retail industry. Must be at least 18 years old. * Demonstrates strong leadership and guest service skills. * Demonstrates sound reasoning and follow-through in decision-making processes. * Demonstrates excellent organizational, financial and problem solving skills. * Ability to work in a dynamic, fast-paced environment. Required Technical Skills * Basic knowledge of PC functions in order to prepare and various computerized store reports. * Exposure to handling OSHA, EEOC, FLMA, FLSA, and Health Department matters is a plus. * Ability to communicate well, both orally and in writing. * Ability to coach and direct employees. * Basic Understanding of 'back of house' and 'front of house' operations.
    $25k-34k yearly est. 60d+ ago
  • Shift Leader

    Insomnia Cookies 4.1company rating

    Shift leader job in Edinburg, TX

    As a Shift Leader at our Edinburg store located at 1637 W. University Drive Edinburg, TX 78539, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store! SOME OUR SWEET SHIFT LEADER PERKS:• Flexible part-time work schedules• Paid vacation and sick time off• Interactive training & mentorship• Pet insurance for your furry loved ones• Job stability with a rapidly growing and reputable company• Achievable growth/promotion opportunities• You get to work in a fun, exciting team environment• Employee discount and FREE cookies with every shift! WHAT WILL I DO AS A SHIFT LEADER?• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team• Support and work alongside the Cookie Crew• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices• Manage cash handling and deposits DESIRED SKILLS/EXPERIENCE:• At least 1 year of working experience in a customer service focused role• Point of Sales systems experience• Outstanding communication, time management, and people skills• Outgoing/friendly/patient• Detail focused and results-oriented• Ability to lead-by-example and motivate others• Ability to lift up to 40 lbs. • Legally eligible to work in the United States• Must be 18 years or older to be employed About us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so. . . many. . . . cookies. . . later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio. . . Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Shift Leader

    Talent at Upbring

    Shift leader job in Brownsville, TX

    At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values: We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time. Your Mission in Action The Shift Lead is responsible for overseeing and managing both staff and Unaccompanied Children (UC), ensuring a safe, supportive, and structured environment that meets the needs of the UC in accordance with Agency standards, state licensing standards, and other federal, state, and local regulatory requirements. This position ensures effective program operation during their shift by managing staff performance, addressing issues, and upholding a high standard of care. Additionally, the Shift Leader serves as a liaison with other leads to coordinate and support the overall program. Responsibilities Supervise Youth Care Workers and Unaccompanied Children (UC), ensuring appropriate supervision and line of sight in all living spaces and common areas Ensure the safety and well-being of UC by implementing safety precautions, restrictions, and interventions, while maintaining security, sanitation, and organizational standards throughout the facility Provide timely and accurate documentation of incidents, supervision, and daily reports, including completing the supervisory log for all staff members supervised Support the Site Lead through formal and informal supervision, offering staff ongoing feedback to improve performance and care delivery Collaborate with team members and shift supervisors to ensure the smooth execution of duties, coverage for staff when needed, and adherence to program policies and procedures Respond to incidents and emergencies swiftly, notifying program leadership of serious incidents such as containments or runaways, both on and off the facility Must assist in the evacuation of UC during emergencies, including inclement weather, natural disasters, or other unforeseen events, ensuring their safety and well-being Serve as a role model for UC and staff by demonstrating professionalism, good judgment, and maintaining a positive attitude consistent with agency policies Foster positive relationships by engaging with UC and Youth Care Workers to reinforce positive behavior, promote social interaction, and support community inclusion Attend meetings and training, maintaining the required training hours per licensing and ORR standards Other duties and special projects as assigned Qualifications Minimum Qualifications High school diploma or GED Must be at least 21 years of age One (1)-year experience working with children in a social service setting One (1)-year experience as a supervisor in any setting Bilingual in English and Spanish, based on service population and area Ability to think and react calmly and rationally in difficult and stressful situations Strong interpersonal skills, with the ability to interact effectively with a diverse staff and resident population Experience in conflict resolution and de-escalation techniques to ensure safety and well-being of residents Strong verbal and written communication skills Excellent organizational and time management skills with the ability to meet deadlines Ability to work both independently and as part of a team Preferred Qualifications Associates degree in Social Services, Human Services, or closely related field Two (2) years of previous experience performing direct care services to children and adolescents Experience in a child welfare or residential care setting, particularly with Unaccompanied Children (UC) or similar populations Knowledge of relevant state and federal regulations governing the care of Unaccompanied Children and residential programs Travel This position may require trave as needed Perks at Upbring Competitive PTO & paid holidays Health, dental, vision insurance & more 403(b) Plan Employee Assistance Program Discounted Gym Memberships Physical Demands & Work Conditions This position requires sitting and looking and using a computer for long periods of time Position works in a child facility and has constant exposure to children Position requires frequent standing, walking and time in units/cottages which are areas where children reside Lift, push, pull, move up to 125 lbs. The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus. Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $25k-34k yearly est. Auto-Apply 15d ago
  • shift supervisor - Store# 08102, 10TH & JONQUIL

    Starbucks 4.5company rating

    Shift leader job in McAllen, TX

    Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits. Basic Qualifications * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations * Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers * Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees Knowledge, Skills and Abilities * Ability to direct the work of others * Ability to learn quickly * Effective oral communication skills * Knowledge of the retail environment * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com. At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or ***************.
    $26k-36k yearly est. 29d ago
  • Shift Supervisor - Starbucks La Plaza

    Simon Property Group 4.8company rating

    Shift leader job in McAllen, TX

    The successful candidate's responsibilities will include, but not be limited to: Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift. Maintains regular and punctual attendance MINIMUM QUALIFICATIONS: Customer service experience in a retail or restaurant environment - 1 year Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers Comply with, coach and model a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors, such as blue or pink Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team Ability to build relationships
    $33k-40k yearly est. Auto-Apply 60d+ ago
  • 2nd Shift Manager

    Krispy Kreme HWY 83 McAllen

    Shift leader job in McAllen, TX

    Job DescriptionSaddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed”--making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 2nd Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and pm operations of the store. The 2nd Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation). • Must be able to efficiently perform all duties related to opening and closing procedures. • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales. • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets. • Assist the management team with promoting store sales through local store marketing. • Manage company resources responsibly including cash, inventory, and equipment. • Complete required corporate reporting documentation timely and accurately. • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance. • Understand and implement store quality control procedures, including Krispy Kreme standards. • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours. • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources. • Greet customers with a sincere smile and listen carefully to their needs. • Maintain a high level of store sanitation and cleanliness. • Assist in the proper upkeep of store facility, office equipment and doughnut production line. • Assist in scheduling maintenance to prevent equipment failure. • Report any equipment failure or issues to supervisor in a timely manner. • Assist in properly maintaining and upkeep of all delivery vehicles. • Assist in coaching, training, documentation, and dispute resolution of employees. • Assist in building a team of friendly, customer-focused employees. • Demonstrate leadership in employee development. • Consistently enforce all store policies, standards, and practices and model them yourself. • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management. • Maintain store organization to promote efficient operations. • Perform other related duties as assigned. • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans. • Company provides Uniform of 1-cap, 1-tee shirt, 1-name tag and 1-apron as an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes must be worn at all times. Maintain a clean, neat Glazing Saddles issued uniform at all times. Essential Skills and Experience: • High School Diploma or equivalent • Must be able to read and communicate using the English language • Ability to make simple mathematical calculations • Food Service experience • Proficient in Microsoft Excel, Word and Outlook • Pleasant disposition, sociable, accommodating nature, and enthusiastic • Ability to organize and manage multiple priorities • Ability to lead people and get results through others • Ability to work with minimal onsite supervision • Problem analysis and problem resolution at both a strategic and functional level Valued but not required skills and experience: • Experience with basic equipment repair and maintenance • Hot Schedules Experience • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.
    $23k-34k yearly est. 3d ago
  • SHIFT SUPERVISOR (FULL TIME)

    Chartwells He

    Shift leader job in Edinburg, TX

    Job Description We are hiring immediately for a SHIFT SUPERVISOR (FULL TIME) position. Note: online applications accepted only. Schedule: Full Time; Shifts may vary, 8am - 5pm. More details in interview! Requirement: Customer service and inventory experience and skills required. Fixed Pay Rate: $14.00 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1497188. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today! Job Summary Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained. Essential Duties and Responsibilities: Responsible for providing training and creating work schedules. Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance. Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety. Acts as the contact person for employees with complaints or requests for time off. May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization. Perform other duties as assigned. The Benefits We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits: Opportunities for Training and Development Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ********************************************************************************************** Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company's behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year. Our Commitment to Diversity and Inclusion Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace.
    $14 hourly 9d ago
  • Team Lead

    Rack Room Shoes 4.2company rating

    Shift leader job in Brownsville, TX

    31406 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 378 Rack Room Shoes 378 Pay Range: 12 Sunrise Mall 2370 N Expressway Sp1394 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Brownsville, Texas US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $33k-41k yearly est. 48d ago
  • Assistant Manager - Rio Grande Valley

    The Gap 4.4company rating

    Shift leader job in Mercedes, TX

    About Banana Republic Banana Republic is a storyteller's brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life's journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship. Our team is made up of passionate, curious storytellers - creators and visionaries who seek out what's next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Banana Republic * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $34k-55k yearly est. 24d ago
  • Assistant Stretch Manager

    EŌS Fitness 3.9company rating

    Shift leader job in Rio Grande City, TX

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. EōS Fitness is seeking a highly motivated, and sales-driven leader to take on the role of Assistant Stretch Manager (Assisted Stretching Sales). This is a great position for someone who loves sales and is passionate about helping our members achieve their health and wellness goals. This role involves spending time in the club working the floor, setting appointments, and building relationships with the members while selling Assisted Stretch packages and developing their team of Stretch Trainers (Myofascial Technicians) to do the same. Candidates must have great people skills, willingness to learn, be mentored, and a strong desire to help others achieve results. Position Purpose: Assess the needs of our members to formulate and recommend customized mobility programs and services. Take ownership of the member experience and business objectives on weekends in preparation for managing their own club. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Deliver great customer service. Assist Stretch Director and Stretch Manager in the onboarding and developing of Stretch Trainers. Club cleanliness New member onboarding Collaborate with membership and Personal Training sales. Building and equipment maintenance and safety A passion for fitness and mobility Strong drive for success A history of commitment Track record of delivering results A desire to motivate clients. Sales (Assisted Stretch) Achieve all daily targets for Assistant Stretch Manager shifts when Stretch Manager is not present (Fridays, Saturdays & Sundays) Development of Stretch Trainers through monthly Coaching Plans Information Hub (product knowledge, programs, events etc.) Qualifications: Must have at least 1 year of fitness sales experience. Fight hard to win. Work with membership sales, and personal training teams. Constantly working to develop the skills of the Stretch Trainers through coaching. Takes ownership of results. Adapts well and quickly to various situations. Communicates well with members and teammates with a customer service mentality. Team player and willing to assist with any task to get it done. Must be organized. Able to work independently, multi-task in a fast-paced and demanding work environment. Strong attention to detail while producing accurate and high-quality work. Available to work weekdays, weekends, holidays, mornings, early-mornings, afternoons, evenings, and late-night shifts. Passion for health and fitness Requirements: Must successfully pass background check. CPR certification required within 30 days of hire. Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Eligible for additional compensation inclusive of: Variable income opportunities including commission and bonus HOURLY POSITION - POTENTIAL ANNUAL EARNING AMOUNT $35,000 - $70,000 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
    $22k-26k yearly est. Auto-Apply 15d ago
  • Shift Leader

    Pieology Pizzeria 4.3company rating

    Shift leader job in McAllen, TX

    Shift Leader Job Description Who We Are: Pieology is a rapidly growing fast-casual, customizable pizza restaurant with over 150 corporate and franchise locations across the US, Mexico and coming soon to other International locations. Who we are as a brand, lives in our dough and the amazing and passionate people working in each restaurant. We remind ourselves each day, that we are lucky to believe in, what we do. We are People who champion a Passion for Food, Integrity in Everything, Individuality in the Workplace, and Loving What We Do! Our goal as an organization is to provide tools and training to ensure both our guests and team members have the best possible experience in our restaurants. Our locations are operated by passionate and inspired leaders, committed to creating an environment where team members are valued, work hard, have lots of fun and are provided opportunity to grow. What We Do: Our Shift Leaders are masters of the shift, responsibilities include: Lead the restaurant during a shift and ensure our guests have an excellent experience. Delegate responsibilities to team members and ensure they are exceeding the expectations of each guest. Learn/know each area of the restaurant. Maintain cleanliness and organization throughout the restaurant and ensure proper setup and breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas. Own open, mid or close routines for the next shift. Assist GM/AM to build an amazing culture by creating trust within their team by recognizing a job well-done and providing meaningful feedback. Identify and foster talent in their team, develops high performers for promotions including training of successor. Exemplify guest service for the whole team. Driven to reach the next level as the position is considered as an internal promote opportunity. Who We Look For: Pieology is looking for individuals with a passion for people, food, and service. Previous management or leadership experience required, Restaurant experience preferred. Excellent guest service skills, ability to communicate effectively to help keep all team members informed. Rock solid dependability and punctuality with a strong work ethic (your team looks up to you). Must have consistent ability to meet the needs of the restaurant and support hours of operation. Must be at least 18 years of age, or 21 when required by alcohol laws. View all jobs at this company
    $22k-28k yearly est. 14d ago
  • 1st Shift Manager

    Krispy Kreme HWY 83 McAllen

    Shift leader job in McAllen, TX

    Job DescriptionGlazing Saddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed” - making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 1st Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and am operations of the store. The 1st Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation). • Must be able to efficiently perform all duties related to opening and closing procedures. • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales. • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets. • Assist the management team with promoting store sales through local store marketing. • Manage company resources responsibly including cash, inventory, and equipment. • Complete required corporate reporting documentation timely and accurately. • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance. • Understand and implement store quality control procedures, including Krispy Kreme standards. • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours. • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources. • Greet customers with a sincere smile and listen carefully to their needs. • Maintain a high level of store sanitation and cleanliness. • Maintain a clean, neat Glazing Saddles issued uniform at all times. • Company provides uniform of 1-cap, 1-polo shirt, 1-name tag and 1-apron to an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes or boots must be worn at all times. Maintain a clean, neat Glazing Saddles-issued uniform at all times. • Assist in the proper upkeep of store facility, office equipment and doughnut production line. • Assist in scheduling maintenance to prevent equipment failure. • Report any equipment failure or issues to supervisor in a timely manner. • Assist in properly maintaining and upkeep all delivery vehicles. • Assist in coaching, training, documentation, and dispute resolution of employees. • Assist in building a team of friendly customer-focused employees. • Demonstrate leadership in employee development. • Consistently enforce all store policies, standards, and practices and model them yourself. • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management. • Maintain store organization to promote efficient operations. • Performs other related duties as assigned. • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans. • Assist in Follow up and resolve all Krispy Kreme, Glazing Saddles & Store customer, employee and vendor complaints as soon as possible and according to company standards. Essential Skills and Experience: • High School Diploma or equivalent • Must be able to read and communicate using the English language • Ability to make simple mathematical calculations • Food Service experience • Proficient in Microsoft Excel, Word and Outlook • Pleasant disposition, sociable, accommodating nature, and enthusiastic • Ability to organize and manage multiple priorities • Ability to lead people and get results through others • Ability to work with minimal onsite supervision • Problem analysis and problem resolution at both a strategic and functional level Valued but not required skills and experience: • Experience with basic equipment repair and maintenance • Hot Schedules Experience • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.
    $23k-34k yearly est. 3d ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Shift leader job in Brownsville, TX

    31406 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 378 Rack Room Shoes 378 Pay Range: 12 Sunrise Mall 2370 N Expressway Sp1394 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Brownsville, Texas US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $33k-41k yearly est. 48d ago

Learn more about shift leader jobs

How much does a shift leader earn in Edinburg, TX?

The average shift leader in Edinburg, TX earns between $22,000 and $39,000 annually. This compares to the national average shift leader range of $26,000 to $43,000.

Average shift leader salary in Edinburg, TX

$29,000

What are the biggest employers of Shift Leaders in Edinburg, TX?

The biggest employers of Shift Leaders in Edinburg, TX are:
  1. Church's Chicken
  2. Pieology Pizzeria
  3. McDonald's
  4. Insomnia Cookies
  5. Pokeworks
  6. Five Guys
  7. Peet's Coffee
  8. Smoothie King (skfi)
  9. Irmg Group
  10. Miniso Usa
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