Post job

Information Technology Manager jobs at Sierra Nevada

- 4030 jobs
  • Information Technology Technician

    Pro/Source 4.7company rating

    Clewiston, FL jobs

    The IT Systems Technician is responsible for delivering technical support through in-person, phone, and electronic communication channels. This role handles incidents and service requests using standardized processes, ensuring timely resolution in line with service level agreements (SLAs). Duties include troubleshooting and supporting desktops, laptops, network administration, various business applications, and specialized healthcare software. The ideal candidate is eager to learn, demonstrates strong customer service skills, and can work effectively both independently and within a team. Prior healthcare IT experience is a plus but not required. Key Responsibilities Serve as the main point of contact for technical issues and service requests. Provide support for hardware, software, and network-related incidents, ensuring prompt updates to end-users. Assist with specialized applications, including: Client tracking systems Dental software Pharmacy software Glucose meter integration tools Review and prioritize incident tickets, schedule tasks, and maintain SLA compliance. Create and update end-user and administrative documentation. Monitor system performance proactively and optimize resources to prevent downtime. Troubleshoot remotely and on-site for enterprise software, hardware, and basic network infrastructure. Configure, image, and deploy new systems, installing authorized software and applying updates/patches. Manage Active Directory accounts, permissions, and security groups. Install, configure, and troubleshoot printers, copiers, fax machines, and related software. Perform file and folder security management per established policies. Collaborate with vendors for support, licensing, and training. Maintain internal knowledge bases and contribute to process improvements. Participate in an on-call rotation and be available for emergency support as needed. Knowledge, Skills, and Abilities Proficiency with Microsoft operating systems (Windows 7, 10, 11) and Office suites. Knowledge of PC hardware, peripherals, and printing devices. Experience with imaging technologies and deployment processes. Understanding of IP networking and connectivity. Experience with Active Directory administration tools. Strong problem-solving and troubleshooting abilities. Mobile device configuration and troubleshooting skills. Excellent customer service and communication skills, adaptable for technical and non-technical audiences. Strong time management and organizational skills. Ability to read and apply technical documentation effectively. High level of initiative, integrity, and accountability. Minimum Requirements Bachelor's degree in Information Technology or related field; OR Associate degree or high school diploma/equivalent with relevant college coursework and current technology certification (e.g., A+, Net+). Minimum of three (3) years' experience in a customer-facing support role within an enterprise environment. Valid driver's license. Excellent written and verbal communication skills in English. Ability to travel to various sites and work a flexible schedule, including evenings, weekends, and holidays.
    $34k-53k yearly est. 5d ago
  • Information Technology Security Analyst

    Vector Consulting, Inc. 4.2company rating

    Richmond, VA jobs

    Our government client is looking for an experienced IT Security Analyst on a hybrid 6+ months renewable contract role in Richmond, VA. - IT Security Analyst | HYBRID W2 RATE - $65/hr - $70/hr Job description: Individual is able to work without assistance; provides leadership for others; able to manage highly complex work efforts; may have advanced education; has extensive industry experience. The IT Security Analyst monitors and advises on information security issues related to the systems and workflow at an agency to ensure the internal IT security controls for an agency are appropriate and operating as intended. Coordinates and executes IT security related projects for the agency. Coordinates response to information security incidents. Develops and publishes Information Security policies, procedures, standards and guidelines based on knowledge of best practices and compliance with Commonwealth IT Security policies, standards, and guidelines. Conducts campus-wide data classification assessment and security audits and manages remediation plans. Collaborates with IT management, Internal Audit, and VITA to manage security vulnerabilities. Creates, manages and maintains user security awareness. Conducts security research and keeps abreast of latest security issues. Prepares IT security documentation, including department policies and procedures, agency notifications, Web content, and alerts. Required/Desired Experience: 12 Years of Individual must have experience working without assistance; providing leadership for others; managing highly complex work efforts. Required 7 Years of Individual must have experience in the IT Security or related field. Required About Vector: Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY ************************ “Celebrating 30 years of service.”
    $65 hourly 3d ago
  • Information Technology Operations Specialist

    Comrise 4.3company rating

    Las Vegas, NV jobs

    IT Operations Specialist (Onsite - Las Vegas, NV) Contract | 6-12 months | $49-54/hr A leading innovator in autonomous mobility is seeking a highly driven IT Operations Specialist to support and enhance the technical workflows behind live operational environments. In this role, you will document, analyze, and improve complex technical processes across systems, networking, and operations-directly contributing to the reliability and efficiency of real-time operations. This position is 100% onsite in the Spring Valley area of Southwest Las Vegas, NV. Schedule Initial: Monday-Friday, 10:00 AM-6:30 PM May transition to one of the following based on business needs: Monday-Friday, 10:00 AM-6:30 PM Wednesday-Sunday, 5:30 PM-2:00 AM Sunday-Thursday, 10:00 AM-6:30 PM Tuesday-Saturday, 10:00 AM-6:30 PM What You'll Do Shadow and document live operational workflows, systems, and dependencies. Analyze technical processes to identify inefficiencies and improvement opportunities. Collaborate with cross-functional teams (Operations, DevOps, Infrastructure, Engineering) to streamline workflows. Produce clear and actionable documentation of processes, observations, and recommendations. Present findings to both technical and non-technical stakeholders. Ideal Candidate 5+ years of experience in an operations center, NOC/SOC, or real-time technical support environment. Familiarity with network monitoring tools, cloud diagnostics, or infrastructure automation. Experience partnering with DevOps or Infrastructure teams in production environments. Strong analytical, documentation, and communication skills. Able to work effectively in a secure, on-site operational setting. Technical Skills (Experience in at least two required): Real-time technical operations Advanced TCP/IP networking Cellular networks AWS cloud computing Kubernetes Windows workstation support Daily Responsibilities Observe and document day-to-day operational workflows and system interactions. Capture process dependencies, bottlenecks, and operational pain points. Gather data from cross-functional teams to build accurate workflow maps. Help develop process improvements and technical documentation. Provide technical insights aligned with operational priorities. Communicate recommendations clearly to mixed-audience stakeholders.
    $49-54 hourly 5d ago
  • IT System Administrator

    Lorven Technologies Inc. 4.0company rating

    San Diego, CA jobs

    Job Type: (CTC/W2) Project description: This role supports daily IT operational activities across multiple technology domains. The resource will provide hands-on assistance with PLM systems, desktop/end-user support, Active Directory, server administration, phone system maintenance, new-hire onboarding, and executive support, ensuring stable and efficient IT operations for the business. Responsibilities: Execute day-to-day IT system administration tasks as directed by the hiring manager Provide desktop and end-user support, including troubleshooting hardware/software issues Perform Active Directory user management and access administration Support server operations and routine maintenance activities Assist with phone system configuration and issue resolution Facilitate new-hire on boarding, including account setup and equipment support Deliver on-site or remote executive support as needed Coordinate with cross-functional IT teams to resolve issues efficiently Maintain documentation of procedures, incidents, and configurations Skills Must have: High School Diploma/GED 3+ years' experience with Data Center/Raised Floor/Critical Facility space and support teams 3+ years' experience working in a data center environment or equivalent technology background 3+ years working experience with Microsoft Office Suite Preferred Qualifications: Bachelor's Degree in IT Candidates must have hands-on experience supporting IT infrastructure and operational environments. This includes user and device management, troubleshooting, system configuration, and working knowledge of servers, AD, phone systems, and end-user support workflows. Ability to handle multiple tasks, communicate clearly with stakeholders, and follow established processes is essential. Mandatory Skills list: System Administration Desktop Support Active Directory Server Support Phone System Support New-Hire On boarding Executive Support Nice to have: Experience with PLM tools, ITIL practices, ticketing systems (e.g., ServiceNow), basic networking concepts, or prior healthcare/enterprise environment exposure is an advantage. Familiarity with automation or scripting for operational efficiency is also beneficial.
    $77k-102k yearly est. 4d ago
  • IT Systems administrator

    Prosum 4.4company rating

    El Segundo, CA jobs

    Key Responsibilities and Outcomes: •System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ). •Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points. •ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions. •Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2). •Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity. •User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory. •Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency. •Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts. •Vendor Management: Coordinate with third-party vendors for hardware, software, and service support. Core Competencies: •Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption. •Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs. •Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff. •Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities. •Security Awareness - Maintain a strong focus on cybersecurity best practices. Skills and Accomplishments: •Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics). •Proven success in maintaining >99.9% system uptime across production environments. •Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities. •Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time. •Led or contributed to cloud migration, virtualization, or infrastructure modernization projects. Qualifications: •Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered. •Certifications (Preferred): Microsoft Certified: Azure Administrator Associate AWS Certified SysOps Administrator CompTIA Network+ / Security+ VMware Certified Professional (VCP) •Experience: 3-5 years of experience as a systems administrator or IT infrastructure Experience supporting ERP systems is a strong asset. •Technical Proficiencies: Windows Server and/or Linux Administration Virtualization technologies (VMware, Hyper-V, KVM) Networking (TCP/IP, DNS, DHCP, firewalls, VLANs) Cloud platforms (Azure, AWS, or GCP) Backup and recovery tools (e.g., Veeam, Acronis) Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)
    $101k-137k yearly est. 4d ago
  • IT Systems Administrator

    Prosum 4.4company rating

    El Segundo, CA jobs

    Salary Range: $90k to $115k We are seeking an experienced and proactive IT Systems Administrator to manage and support our internal IT infrastructure in a fast-paced ERP software environment. The ideal candidate will ensure the reliability, security, and performance of our systems while supporting employees and stakeholders with technical needs. You will play a key role in maintaining uptime for our development, staging, and production environments that power mission-critical ERP solutions. Key Responsibilities and Outcomes: System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ). Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points. ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions. Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2). Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity. User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory. Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency. Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts. Vendor Management: Coordinate with third-party vendors for hardware, software, and service support. Core Competencies: Problem Solving & Troubleshooting - Quickly identify root causes and resolve system or network issues with minimal disruption. Attention to Detail - Maintain high accuracy in configuration, documentation, and system logs. Collaboration & Communication - Work effectively with cross-functional teams, including software developers, QA engineers, and support staff. Adaptability - Thrive in a fast-changing tech environment with evolving tools and priorities. Security Awareness - Maintain a strong focus on cybersecurity best practices. Skills and Accomplishments: Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics). Proven success in maintaining >99.9% system uptime across production environments. Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities. Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time. Led or contributed to cloud migration, virtualization, or infrastructure modernization projects. Qualifications for the Role Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience considered. Certifications (Preferred): Microsoft Certified: Azure Administrator Associate AWS Certified SysOps Administrator CompTIA Network+ / Security+ VMware Certified Professional (VCP) Experience: 3-5 years of experience as a systems administrator or IT infrastructure engineer. Experience supporting ERP systems is a strong asset. Technical Proficiencies: Windows Server and/or Linux Administration Virtualization technologies (VMware, Hyper-V, KVM) Networking (TCP/IP, DNS, DHCP, firewalls, VLANs) Cloud platforms (Azure, AWS, or GCP) Backup and recovery tools (e.g., Veeam, Acronis) Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)
    $90k-115k yearly 1d ago
  • IT Project Manager

    Mapsys Inc. 3.5company rating

    Columbus, OH jobs

    This unique role shapes client expectations, strategizes successful project delivery, and manages contracts and scopes for clients. This person must encompass attitude (the ability to adapt and work with a team), aptitude (the ability to problem solve and strategically address all situations), and accountability (the ability to have ownership and perspective over the clients, projects, and teams they support). A successful candidate will have a broad knowledge of industry best practices, be self-motivated, and be able to proactively identify potential project risks in order to advise and consult with clients on risk identification, analysis, and mitigation strategies. Project Management responsibilities include project strategy and implementation planning, time and resource management, financial planning, scope management, issue and risk mitigation, project execution and delivery. This person plans, directs, and monitors the work produced by the team(s). He or she is responsible for managing stakeholder relationships, including general, ongoing communications, negotiation of scope and schedule changes, key risks, issue resolution, ongoing progress reporting, and drives new business opportunities from existing project work. As a Business Analyst, they have a desire to understand the client experience and serve as a liaison between functional users and technical staff in the development or modification of typically complex information systems. He or she leads in the discovery inquisition and definition of detailed user business requirements, assures requirements are appropriately addressed in application implementation, and redefines business processes to maximize application usage as required. Responsibilities include creating and executing test plans, performing hands-on functional testing, and leading user acceptance testing. This position will also provide ongoing user support, including troubleshooting and resolution of more complex system issues. As a QA Analyst, they will be responsible for the overall success of a project as it relates to customer expectation and requirements definition, as well as thorough quality assurance activities. Responsibilities: · Develop strategic, detailed proposals, RFP responses, and project scopes. · Drive project success and implement change through effective leadership. · Take ownership and maintain perspective over clients, projects, and teams. · Lead efforts to identify and articulate additional, potentially hidden client needs. · Communicate and collaborate effectively with both functional area experts and technical team members. · Manage multiple projects with competing priorities efficiently. · Oversee user acceptance testing, including the creation and management of test cases. · Plan, direct, and monitor the work produced by the team(s). · Manage stakeholder relationships through ongoing communications, negotiation of scope and schedule changes, key risk identification, issue resolution, and progress reporting. · Identify and drive new business opportunities from existing project work. · Understand client experiences and serve as a liaison between functional users and technical staff. · Lead the discovery and definition of detailed user business requirements. · Ensure requirements are appropriately addressed in application implementations and redefine business processes as necessary. · Create and execute test plans, perform functional testing, and lead user acceptance testing. · Provide ongoing user support, troubleshooting, and resolution of complex system issues. · Ensure overall project success regarding customer expectations and requirements definition through quality assurance activities. Qualifications: · Minimum of 4 years of job-related experience. · Proficiency with Project Management software; familiarity with Azure DevOps and Smartsheet is ideal. · Strong knowledge of the Software Development Lifecycle Process, including both iterative and Waterfall methodologies. · Excellent organizational, professionalism, and time management skills. · Effective analytical and presentation skills. · Strong verbal, written, and interpersonal skills; ability to adapt communication styles to various audiences including management, stakeholders, users, SMEs, and developers. · Strong process analysis and documentation skills; experience with workflow-based enterprise software projects. · Self-motivated and capable of working independently. · Preferred but not required: Experience as both a PM and BA on the same project. · Advanced skills in data organization, analysis, problem-solving, and systems documentation. · Preferred but not required: Knowledge of SQL, databases, and relational data models. · Experience with web application development teams using technologies such as .Net or Java. · Preferred: Experience in enterprise systems integration, change management, or large migrations. · Preferred: Experience or knowledge in technical solutions/architectures such as web services, portals, business process modeling, UI technologies like AJAX, relational databases, and Business Intelligence (coding experience not required). MAPSYS, Inc. has been proudly serving the IT industry for nearly 40 years from its headquarters in Columbus, Ohio. Initially specializing in iSeries (IBM i) infrastructure and application development, the company began expanding into Web and Mobile Development in 2005, and has since built practices in Systems Engineering, IT Staffing & Recruiting, Cloud Solutions, Software Support, and Infrastructure Optimization. From our inception, MAPSYS has sought to navigate the interdependency of business and technology to provide tailored solutions to both the public and private sectors. Our success has been built on the value we place on our Clients/Partner relationships, the diverse range of skills and expertise of our incredible Staff, and our unwavering commitment to build on our wealth of experience to be “Difference Makers”.
    $72k-103k yearly est. 3d ago
  • IT Support Technician

    IDR, Inc. 4.3company rating

    Fort Worth, TX jobs

    IDR is seeking a IT Support Technician to join one of our top clients in Fort Worth, Texas. If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today! Overview/Responsibilities for the IT Support Technician : Responsible for providing on-site and/or remote technical support to end-users. Troubleshoot and resolve desktop, laptop, printer, and peripheral issues. Assist users with software problems, including operating systems, productivity suites and other applications. Set up new computers and equipment at user locations. Replace or upgrade hardware components. Use IT service management (ITSM) tools to log, track, and update service tickets. Frequently travel within a facility or to nearby locations. Document resolutions, technical procedures, and asset changes. Required Skills for the IT Support Technician : 4+ years of experience in an IT Field Support position Hands-on experience working with Locution or similar Public Safety alert systems (Active911, Purius, Pulsepoint) Experience working in Public Safety or Government environment Basic IT Certification Preferred (A+) What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row
    $52k-80k yearly est. 3d ago
  • IT Business Consultant (Local to FL only)

    SGS Technologie 3.5company rating

    Tallahassee, FL jobs

    The client is seeking an experienced IT Business Consultant to support the remediation, modernization, and integration of complex financial systems with the statewide Florida PALM platform. This role serves as a key business relationship manager, responsible for gathering, analyzing, documenting, and communicating business and technical requirements for enterprise-level financial applications. The consultant will work closely with business leaders, developers, project managers, and cross-functional stakeholders to create high-quality documentation, process maps, functional specifications, and user stories. This position also supports testing, validation, and AI-assisted requirement extraction activities. Azure DevOps will be used to manage work items, documentation, and delivery. Primary Duties & Responsibilities Requirements Elicitation & Analysis Conduct business and technical requirements gathering for financial system remediation or replacement aligned with Florida PALM integration. Collaborate with business, project managers, and technical teams to understand functional and non-functional requirements. Use AI-based tools to extract and summarize requirements from legacy applications. Translate business needs into semi-technical specifications aligned with agency standards. Documentation & Process Mapping Develop BRDs, Functional Specifications, User Stories, and Acceptance Criteria. Create detailed workflow diagrams, process maps, and data flow diagrams. Document system interactions, integration points, and module dependencies. Produce precise and high-quality documentation supporting traceability. System & UI Design Collaboration Partner with developers and UX teams to define user interface requirements. Ensure the design is responsive, accessible, and user-friendly. Testing & Quality Assurance Develop test plans, test cases, and acceptance criteria. Participate in system testing and user acceptance testing activities. Tools, Governance & Delivery Manage work items and testing artifacts using Azure DevOps. Support CI/CD practices and standard development lifecycle processes. Required Knowledge, Skills & Abilities Business & Technical Analysis 7+ years of business/technical analysis in enterprise environments. 5+ years leading cross-functional teams to develop business requirements. Strong experience in analyzing and interpreting large datasets. Expertise in process mapping, workflow design, and data modeling. Technical Writing & Documentation 5+ years of experience creating BRDs, FSs, User Stories, and ACs. Strong ability to write clear documentation for both business and technical audiences. Skilled in developing flowcharts, diagrams, and visual models. Systems, Data & Integration 3+ years of experience with batch processing, ETL, or enterprise scheduling. 3+ years testing high-volume data integrations or financial transactions. Good understanding of system interfaces, APIs, and financial system integration. Tools & Emerging Technologies 1+ year using Azure DevOps for requirements, work items, and testing. 1+ year using AI tools for requirements extraction or automation. Familiarity with CI/CD and SDLC standards. Professional Attributes Strong communication and customer service skills. High attention to detail and commitment to accuracy. Strong analytical, problem-solving, and stakeholder management abilities. Preferred Qualifications 3+ years working with financial business systems (grants, cost allocation, reporting). Experience in state government or ERP modernization projects. Knowledge of accounting principles and financial compliance. Experience with statewide systems such as Florida PALM. Understanding of data governance, audit controls, and financial regulations. Education & Certifications Bachelor's or Master's in Computer Science, Information Systems, Business Administration, or related field OR equivalent experience. Preferred Certifications: IIBA: CBAP / CCBA PMI-PBA Agile certifications (CSM, SAFe, etc.) CPA, CGFM (plus) Certifications in data analytics, automation, or AI tools (plus)
    $65k-83k yearly est. 5d ago
  • Senior IT Solutions Analyst (OTM) :: OHIO - ONSITE.

    Strategic Systems Inc. 4.4company rating

    Cleveland, OH jobs

    Senior IT Solutions Analyst (OTM) Duration : 6+ Months Must-Have Skills Senior-level OTM design, configuration, agents, workflows, fleet modules. Advanced PL/SQL development and debugging. Strong XML and integration experience. Proven ability to improve OTM performance (database tuning, server analysis). Experience with fleet operations, transportation, compliance, and optimization. BI Publisher and Tableau experience. 7+ years of Solutions Design experience. Bachelor s degree in a technical or business-related field. Preferred Skills Experience with OTM Cloud migration. Oracle ecosystem experience. Load balancing, patching, upgrades with server/DBA teams. Capacity planning and system scalability expertise. Don t Apply If Your OTM background is primarily support rather than development/configuration. You lack PL/SQL or XML experience. You have no logistics/supply chain/manufacturing background. You cannot work onsite 4 days a week in Beachwood, OH.
    $78k-105k yearly est. 3d ago
  • IT Support Technician I

    IDR, Inc. 4.3company rating

    Englewood, CO jobs

    IDR is seeking a IT Support Technician I to join one of our top clients for an opportunity in Englewood, CO. This role is ideal for individuals with a customer service mindset, high energy, and a passion for technical support within a corporate environment. The position involves providing desktop support and ensuring seamless audio-visual and network operations. Position Overview for the IT Support Technician I: Provide basic desktop, printers, and peripherals support on-site to end users. Assist with conference room setup, audio-visual equipment, and troubleshooting. Deliver exceptional customer service ensuring high levels of customer satisfaction. Support and maintain hardware and software solutions as per organizational standards. Collaborate effectively with team members and share knowledge to enhance team performance. Requirements for the IT Support Technician I: Associate's Degree in a related field or relevant IT certifications (Microsoft, A+, Help Desk Institute, Dell, etc.). 1-2 or more years of relevant experience in desktop support. Basic knowledge of current IT standards related to computers, printers, network technology, drivers, and troubleshooting peripherals. Demonstrated customer/solution ownership and a drive for excellence. Excellent written and verbal communication skills with end users. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row. Compensation Details: $25.1/hr W2
    $25.1 hourly 3d ago
  • Senior Technical Deployment Manager

    Lancesoft, Inc. 4.5company rating

    Austin, TX jobs

    A Senior Technical Deployment Manager is needed to support the Environment Management Team within a large Social Services Applications division. This role will oversee application release deployments, troubleshoot complex environment issues, coordinate across multiple IT groups, and drive improvements in automation, environment stability, and Agile processes. The candidate will work with minimal direction and must demonstrate strong technical judgment, leadership, and problem-solving abilities. Key Responsibilities Oversee deployment and validation of application releases and system enhancements to production. Lead troubleshooting of environment issues across development, testing, training, and production environments. Collaborate with internal IT teams, vendors, trading partners, and consultants for environment planning and delivery. Manage environment demand planning and resource coordination for new environment setup, configuration, and refactoring across code, database, configuration, security, and platform layers. Lead improvement projects and Agile sprints focused on environment delivery, automation, and standardization. Participate in backlog grooming, user story creation, and Agile ceremonies to support application enhancements. Lead and coordinate major triage sessions involving experts across code, configuration, middleware, database, network, and operations. Provide root cause analysis documentation, coach junior staff, and drive continuous improvement. Manage CI/CD roadmap alignment with program objectives; attend IT governance meetings and prepare roadmap updates. Provide Scrum Master support for DevSecOps teams and ensure adherence to Agile guidelines. Remove impediments for Agile teams and promote self-organizing, collaborative team culture. Prepare and deliver reports on environment usage, CI/CD status, and technology proposals to leadership. Oversee staff, assign work, mentor team members, and ensure team harmony and productivity. Perform additional duties as assigned. Knowledge, Skills & Abilities Deep understanding of Agile methodologies such as Scrum, Kanban, XP, and related practices (CI/CD, ATDD, TDD, automated testing, user story development). Strong supervisory skills with the ability to assign, prioritize, and oversee work. Excellent written and verbal communication skills across all organizational levels. Ability to coach Agile teams and enforce Agile best practices. Strong knowledge of SDLC, PMLC, and software development standards. Sound decision-making skills with the ability to deliver high-quality releases on schedule. Strong analytical and critical thinking abilities, including analysis of velocity, burn-down charts, and metrics. Conflict resolution and interpersonal skills aligned with Agile values (openness, honesty, respect). Strong skills in mentoring, team building, collaboration, and planning. Experience with tools such as Jira, Rally, VersionOne, Microsoft Project, Visio, and Microsoft Office. Ability to balance detail focus with big-picture strategic thinking. Hands-on experience with monitoring / APM tools such as Splunk or Dynatrace is highly preferred. Ability to support both weekday and on-call night/weekend environment triage. Preferred Certifications PMI-Agile Certified Practitioner (ACP) Project Management Professional (PMP) Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, MIS, or related field (or equivalent experience). 5+ years of hands-on experience managing large-scale software development projects. 5+ years of hands-on experience with Scrum/Agile methodologies supporting enterprise-level application development. Experience overseeing multi-functional project teams. Strong technical background with knowledge of SDLC/PMLC processes.
    $94k-127k yearly est. 2d ago
  • Network Technician

    SRI Tech Solutions Inc. 3.8company rating

    Columbus, OH jobs

    Band1 Network Engineer Site address 2100 Citygate Dr suite b, Columbus OH 43219 The data Centre Technician will be doing : Racking and Stacking of Network Switches Replace SSD and STP connector of Switches Ticket Management and Closure: Manage and close tickets in a timely manner, ensuring that all necessary documentation is completed accurately and efficiently. Collaboration and Communication.
    $64k-79k yearly est. 4d ago
  • IT Systems Programmer

    Veritas Partners 4.5company rating

    Baltimore, MD jobs

    RESPONSIBILITIES: The IT Systems Programmer is responsible for designing, developing, maintaining, and improving software solutions to meet specific needs for the company, it's employees and clients. Will maintain Core code repositories and versioning for SDLC and Compliance policies. ESSENTIAL FUNCTIONS: 1. CORE FINANCIAL SYSTEM ANALYSIS AND DESIGN: Contributes to system design, planning, and analysis of all core processing. Assesses new functionality of existing software applications on Core and identifies areas for improvement or enhancement. Recommending, designing, authoring, and testing new and/or existing programs within industry-standard programming practices and procedures. Manages and maintains core environment scripts/programs developed in-house or otherwise acquired from another FI for use. Responsible for appropriately maintaining flow charts and systems operations diagrams. Creating Batch and UI scripts on the Core System. Core System analysis and program technical support point of contact. Monitoring program/script performance on Core. 2. CORE FINANCIAL SYSTEM DEVELOPMENT: Develop and test new Core Batch and UI Scripts based on business requirements. Modify and maintain existing programs to improve the efficiency of execution, performance functions, and accuracy of results. Debug programs and correct logic and/or syntax errors to ensure smooth operations. Developing and/or modifying Batch and UI scripts on Core to meet business reporting needs. Enhancing or augmenting the use of Core interfaces for websites and applications. Develop and/or modify Reports on Core to meet business requirements. Leveraging the KeyBridge API for Core enhancement and efficiency Responsibilities: Creates and scripts for Core daily processing workflows. Assists with the execution of daily jobs and processing, including the establishment of processing schedules. Assists with automation workflows consistent with operational business rules. Creates reports on Core to satisfy business and/or regulatory needs. Troubleshoots errant reports and inaccurate reporting. Repairs or restructures data within the Core database to improve operational efficiencies in processing and reporting. 3. TESTING AND QA: Conducts thorough testing to ensure applications function correctly and meet requirements. Perform code review for quality control in both in-house and acquired custom code. Designing, running, and monitoring application performance tests and delivering efficient code. Maintains SDLC and adheres to coding standards where applicable. Maintains the SDLC and Code deployment workflow to ensure adherence with Change Management. Maintains QA best practices and adheres to SDLC Policies for code creation, testing, and deployment. REQUIREMENTS: 4+ years' in a systems programming or development role. Proficiency with programming languages such as Bash, Java, JavaScript, and SQL. Java and SQL experience is 100% required. Familiarity with Powershell is a plus.
    $85k-116k yearly est. 3d ago
  • Consultant, IT Architecture

    Talent Software Services 3.6company rating

    Austin, TX jobs

    Are you an experienced Consultant, IT Architecture with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Consultant, IT Architecture to work in their company in Austin, TX. Primary Responsibilities/Accountabilities: Implements technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise- wide solutions, using the company hardware/software products and/or processes and methodologies Integrates solutions and strategies within the customer environment, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure Identifies additional product/services sales opportunities in customer organization Assists the sales organisation and related Practice Areas as technical/industry subject matter experts The role requires skills and understanding of the industry's best practices and methodologies to tie dissimilar components together into an aggregate system. Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Uses expertise to construct specific and detailed solutions that encompass process, technology, project and staffing plans Constructs risk assessments and corresponding remediation plans relative to custom solution proposals Participates in the construction of financial models that align with custom solution proposals Composes applicable services agreements (e.g. Statements of Work, SLA documentation, etc.) that specify processes, technology, staffing, deliverables, commitments, risk, and project management aspects of a solution Supports deal negotiation and closure to include transition support to service delivery Serves as a services subject matter expert to both internal and external customers Follows all organizational standard operating procedures relative to cost modeling, approvals and reviews, and all other associated workflow, documentation and deliverables Participates in applicable win-loss reviews and incorporates learnings into future solutions Leads a technical team in developing solutions to complex business problems. Leads the design of multiple service areas or technologies within a broader services solution; leads overall technical implementation for large and complex engagements Contributes to the sales pursuit strategy. Participates or leads in customer presentations at the senior leadership level or higher May participate or lead in establishing operational plans and processes for the group. Leads research, discovery, planning and implementation efforts to improve business processes. Mentors less experienced team members May be involved in international sales opportunities. Provides expertise on the availability and viability of third-party components and services. Ensures third-party components comply with established architecture. Implements the information technology architecture and the total systems solutions to the enterprise-wide systems requirements of the customer. Participates in the Solution Architecture Review for projects, applications and infrastructure. Defines standardized reference architectures for processes and technology Qualifications: 8 to 12 years of professional experience with a bachelor's degree in computer science or a relevant field Strong working experience building Infrastructure automation using Ansible, Terraform or others in a Private/On-Prem Data centre leveraging bare-metal servers Strong experience with Linux and storage fundamentals, Kubernetes networking, storage RBAC, POD Security, Operator SDK/Use of Fabric8 API. Knowledge of core networking fundamentals, BGP/eBGP, Calico networking, service mesh (e.g., Istio, NGINX) Programming - Shell scripting, Python, HELM, Automation - Ansible, CICD Strong working experience with application architecture, HA, DR, Infrastructure services (DNS, Load Balancer, Firewall, TLS certs, web servers, reverse proxies, GIT Broad knowledge in systems telemetry and monitoring (ELK, Prometheus, Grafana, Dynatrace, Splunk, etc.) Experience with Agile methodologies, effective working independently and in a virtual team setting.
    $56k-82k yearly est. 5d ago
  • Network Administrator (USC - Local to Jacksonville, FL)

    SGS Technologie 3.5company rating

    Jacksonville, FL jobs

    Job Title: Network Administrator Type: Long-Term Contract Knowledge of: Enterprise network and security architecture, including design principles for high availability, segmentation, and zero-trust models. Cisco networking and security platforms (e.g., Catalyst, Nexus, ASA, Firepower, ISE) and advanced routing protocols (EIGRP, OSPF, BGP, STP). Palo Alto Networks technologies including NGFWs, Panorama, GlobalProtect, and threat prevention capabilities. F5 BIG-IP systems including LTM, ASM, APM, and iRules for secure application delivery and traffic management. Aviatrix multi-cloud networking and security architecture, including transit gateways, segmentation, encryption, and policy enforcement across AWS, Azure, and GCP. Voice and unified communications protocols including UDP, RTP, RTCP, and QoS strategies. Network and security performance monitoring tools (e.g., SolarWinds, Splunk, SecureX, Cortex XDR) and log analysis for threat detection and optimization. Distributed computing and hybrid cloud environments, and their impact on secure network design and performance. Operating system commands and utilities (Linux, Windows, CLI, PowerShell, Bash) for diagnostics, automation, and integration. Skill in: Leading the design, deployment, and optimization of secure, scalable network and security infrastructure across data center, cloud, and remote environments. Architecting integrated solutions using Cisco, Palo Alto, F5, and Aviatrix technologies to meet business and compliance requirements. Conducting security assessments, risk analysis, and remediation planning for complex network environments. Collaborating with cross-functional teams and clients to translate business needs into secure, high-performing technical solutions. Troubleshooting complex, multi-layered network and security issues and performing root cause analysis. Automating network and security configurations using scripting and infrastructure-as-code tools (e.g., Ansible, Terraform, Python). Managing vendor relationships and guiding procurement decisions based on technical and strategic requirements. Applying structured change management processes to ensure secure and compliant infrastructure evolution. Testing and validating hardware/software for new deployments, upgrades, and security compliance. Developing and maintaining detailed documentation, architecture diagrams, and operational runbooks.
    $59k-75k yearly est. 4d ago
  • Network Technician

    SRI Tech Solutions Inc. 3.8company rating

    New Albany, OH jobs

    Racking and Stacking of Network Switches Replace SSD and STP connector of Switches RJ 45 & RJ 11 connectors replacement Ticket Management and Closure: Manage and close tickets in a timely manner, ensuring that all necessary documentation is completed accurately and efficiently. Collaboration and Communication.
    $64k-79k yearly est. 3d ago
  • Entry-Level IT Engineer

    IDR, Inc. 4.3company rating

    Fort Worth, TX jobs

    IDR is seeking a IT Infrastructure Engineer to join one of our top clients for a full-time opportunity in Fort Worth, TX. This role offers a chance to work within a dynamic IT environment focused on network and systems administration. The organization supports a fast-paced, family-oriented culture that encourages professional growth. Position Overview for the IT Infrastructure Engineer: Wear multiple hats across networking and systems administration responsibilities Support Microsoft Azure, Windows Server, VMware virtualization, and Remote Desktop Services Automate tasks and scripting using PowerShell Contribute to a fast-paced team environment with a focus on long-term growth Work in-office, with Summer Work-from-home Fridays, requiring a commitment of 50 hours per week Requirements for the IT Infrastructure Engineer: 0-5 years of experience in IT Infrastructure (Systems Administration and/or Networking) Bachelor's degree from a credible, four-year university (3.25 GPA or more) Hands-on experience with Microsoft Azure Experience supporting Windows Server, VMware virtualization, and Remote Desktop Services Proficiency with PowerShell for automation and scripting What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
    $74k-101k yearly est. 5d ago
  • Senior Network Administrator - - BAHDC5687587

    Compunnel Inc. 4.4company rating

    Jacksonville, FL jobs

    Job Title :: Sr. Network Administrator (Network and Firewall consultant) REQUIREMENTS: Bachelor of Science (BS) degree in Computer Science or related discipline and four (4) yrs of professional experience in a network administration role in a large corporate environment (OR) Eight (8) year combination of education, training, and experience in installing, supporting, and maintaining network systems in a large corporate environment. Knowledge of: Enterprise network and security architecture, including design principles for high availability, segmentation, and zero-trust models. Cisco networking and security platforms (e.g., Catalyst, Nexus, ASA, Firepower, ISE) and advanced routing protocols (EIGRP, OSPF, BGP, STP). Palo Alto Networks technologies including NGFWs, Panorama, GlobalProtect, and threat prevention capabilities. F5 BIG-IP systems including LTM, ASM, APM, and iRules for secure application delivery and traffic management. Aviatrix multi-cloud networking and security architecture, including transit gateways, segmentation, encryption, and policy enforcement across AWS, Azure, and GCP. Voice and unified communications protocols including UDP, RTP, RTCP, and QoS strategies. Network and security performance monitoring tools (e.g., SolarWinds, Splunk, SecureX, Cortex XDR) and log analysis for threat detection and optimization. Distributed computing and hybrid cloud environments, and their impact on secure network design and performance. Operating system commands and utilities (Linux, Windows, CLI, PowerShell, Bash) for diagnostics, automation, and integration.
    $76k-96k yearly est. 4d ago
  • Network Administrator

    International Software Systems, Inc. 3.9company rating

    Greenbelt, MD jobs

    The IT Help Desk Support professional provides day-to-day technical support to end users across the organization. This position is responsible for troubleshooting and resolving hardware, software, and network issues, as well as managing user accounts in Microsoft 365 and Active Directory. The role requires strong customer service skills, attention to detail, and the ability to handle multiple requests efficiently in a fast-paced environment. Responsibilities: Serve as the first point of contact for user inquiries and technical issues, received through phone, email, or the ticketing system. Troubleshoot and resolve problems related to desktop and laptop computers, printers, mobile devices, and other peripherals. Provide support for Windows and mac OS operating systems, Microsoft 365 applications, Teams, and SharePoint. Perform Microsoft 365 user account management, including creating and modifying accounts, assigning licenses, setting mailbox permissions, and resetting passwords. Manage Active Directory accounts, security groups, and access permissions. Set up and configure new user workstations, software, and peripheral equipment. Assist with network connectivity issues, including VPN access, wireless connections, and IP configurations. Maintain accurate documentation of issues and resolutions in the IT ticketing system. Escalate complex or recurring issues to higher-level technical staff as needed. Perform regular system maintenance, updates, and security checks. Support onboarding and offboarding activities, ensuring proper IT access and asset management. Follow established IT policies and procedures to ensure system security and compliance. Contribute to internal knowledge base articles and end-user training materials. Qualifications: 1 to 4 years of experience in IT support, service desk, or related technical role. Working knowledge of Microsoft 365 administration and account management. Familiarity with Active Directory, Exchange Online, and Teams. Experience supporting Windows operating systems and Microsoft Office applications. Understanding of basic networking concepts such as DNS, DHCP, and VPN. Strong communication and problem-solving skills with a focus on customer service. Ability to prioritize and manage multiple requests in a busy environment.
    $67k-86k yearly est. 3d ago

Learn more about Sierra Nevada jobs

View all jobs