Jobs that use desktop support the most include barrister, desktop support lead, and senior pc analyst.
| Rank | Job title | Salary | % of all skills | Job openings |
|---|---|---|---|---|
| 1 | Barrister | $50,445 | 18% | 194 |
| 2 | Desktop Support Lead | $49,669 | 13% | 87,522 |
| 3 | Senior PC Analyst | $100,879 | 13% | 22,919 |
| 4 | Contract PC Technician | $38,428 | 13% | 66,885 |
| 5 | PC Deployment Technician | $46,198 | 12% | 68,614 |
| 6 | Desktop Support Consultant | $46,733 | 12% | 100,650 |
| 7 | Data Migration Technician | $47,134 | 11% | 136,881 |
| 8 | Desktop Support Analyst | $48,674 | 11% | 99,621 |
| 9 | Desktop Support Technician | $41,792 | 10% | 108,944 |
| 10 | Break-Fix Technician | $40,309 | 10% | 66,061 |
What jobs use Desktop Support the most?
1. Barrister
How barrister uses Desktop Support:
- Perform duties as the asset coordinator backup and manage all assets onsite.
- Repair Lexmark printers and mfc.
- Configure DNS and IP addresses.
Most common skills for barrister:
- Laser Printers
- Desktop Support
- POS
- Service Calls
- Computer System
- PCS
2. Desktop Support Lead
How desktop support lead uses Desktop Support:
- Manage incoming tasks and incidents in remedy and troubleshooting.
- Utilize problem solving skills to troubleshoot hardware & software issues, printers, WI-FI & mobile devices.
- Support a wide array of network technologies including administrating vmware environments, citrix applications and support field user VPN connectivity.
Most common skills for desktop support lead:
- Desktop Support
- PC
- Troubleshoot
- Technical Support
- VPN
- Remedy
3. Senior PC Analyst
How senior pc analyst uses Desktop Support:
- Manage client expectations, ensuring timely resolution and business- friendly updates to meet establish SLA and maintain client satisfaction.
- Install, maintain, troubleshoot, and repair computer workstations and peripherals.
- Maintain daily inventory control procedures for PC's, laptops and UNIX workstations.
Most common skills for senior pc analyst:
- Hardware Support
- Desktop Support
- Microsoft Windows
- Troubleshoot
- Technical Support
- Unix
4. Contract PC Technician
How contract pc technician uses Desktop Support:
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
- Upgrade systems BIOS and drivers.
- Assist in OS image creation and testing.
Most common skills for contract pc technician:
- Desktop Support
- Network Printers
- Laptop Computers
- Troubleshoot
- Remote Desktop
- Windows XP
5. PC Deployment Technician
How pc deployment technician uses Desktop Support:
- Manage a team of 8 to 15 technicians on conversion day; troubleshoot hardware and software issues.
- Used SCCM to perform the imaging process and distribution of applications to workstations.
- Have a good understanding of TCP/IP.
Most common skills for pc deployment technician:
- Desktop Support
- Windows XP
- Asset Management
- Remedy
- New PC
- Troubleshoot
6. Desktop Support Consultant
How desktop support consultant uses Desktop Support:
- Install and manage several networking components including routers, switches, routing switches, wireless access points, and hubs.
- Manage update deployment and verify policy adherence utilizing SCCM.
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
Most common skills for desktop support consultant:
- Desktop Support
- Customer Service
- Troubleshoot
- PC
- Technical Support
- OS
7. Data Migration Technician
How data migration technician uses Desktop Support:
- Manage the virtualization of physical servers in initial efforts to reduce data center footprint.
- Maintain, troubleshoot, diagnose, and repair client workstations for hardware and software problems and failures.
- Used Altiris to deploy OS and software over-the-wire.
Most common skills for data migration technician:
- Desktop Support
- Laptop Computers
- Windows XP
- SCCM
- New PC
- Network Printers
8. Desktop Support Analyst
How desktop support analyst uses Desktop Support:
- Manage LAN infrastructure configuring and maintaining all network hardware devices.
- Provide hardware and software support, coordinate and implement high volume workstation deployments, troubleshoot and administrate IEC production workstations.
- Configure several software applications for use in CITRIX XenApp.
Most common skills for desktop support analyst:
- Desktop Support
- Customer Service
- Computer System
- Software Issues
- Technical Problems
- Troubleshoot
9. Desktop Support Technician
How desktop support technician uses Desktop Support:
- Manage and troubleshoot network connectivity with TCP/IP
- Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
Most common skills for desktop support technician:
- Customer Service
- Desktop Support
- Troubleshoot
- Technical Support
- Remote Desktop
- Laptop Computers
10. Break-Fix Technician
How break-fix technician uses Desktop Support:
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
- Install Microsoft SCCM on workstations.
- Advise on hardware diagnosis and solution.
Most common skills for break-fix technician:
- Desktop Support
- Hand Tools
- PC
- Network Connectivity
- Laptop Computers
- Network Printers
11. PC Repair Technician
How pc repair technician uses Desktop Support:
- Manage all customer network equipment including routers, switches, WLC's, AP's, and firewalls.
- Support and maintain desktops, laptops, workstations, PC hardware and peripherals.
- Monitor and troubleshot LAN, install and configure routers and switches, and generate weekly reports
Most common skills for pc repair technician:
- Computer System
- Laptop Hardware
- Desktop Support
- Troubleshoot
- Network Printers
- PCS
12. Deployment Technician Lead
How deployment technician lead uses Desktop Support:
- Manage a team of 8 to 15 technicians on conversion day; troubleshoot hardware and software issues.
- Develop processes used to ensure end-user devices are properly communicating with the SCCM server.
- Create and deploy updates and security patches to base OS, drivers, and core application suite.
Most common skills for deployment technician lead:
- Technical Support
- Computer System
- Desktop Support
- Network Printers
- Technical Issues
- Technology Deployment
13. Desktop Support Contractor
How desktop support contractor uses Desktop Support:
- Manage special projects, test and troubleshoot applications, images, etc.
- Manage LAN infrastructure configuring and maintaining all network hardware devices.
- Resolve hardware (PC, peripherals, network) and software issues.
Most common skills for desktop support contractor:
- Desktop Support
- Laptop Computers
- PC
- Remote Desktop
- Network Printers
- Troubleshoot
14. Senior Desktop Support Technician
How senior desktop support technician uses Desktop Support:
- Use call tracking system to manage support tickets place in queue and meet require SLA's.
- Manage incoming tasks and incidents in remedy and troubleshooting.
- Manage and assume primary responsibility for distributing VPN user laptops.
Most common skills for senior desktop support technician:
- Desktop Support
- Troubleshoot
- PC
- Technical Support
- Remote Desktop
- Network Printers
15. Computer Consultant/Owner
How computer consultant/owner uses Desktop Support:
- Manage collaborative CSV documentation efforts using Microsoft SharePoint.
- Web site creation with shopping carts and credit card processing using html, php, MySQL and FrontPage.
- Install new PCs and migrate profiles.
Most common skills for computer consultant/owner:
- Microsoft Windows
- Web Design
- Desktop Support
- Troubleshoot
- Printers
- Computer Repair
16. Desktop/Helpdesk Technician
How desktop/helpdesk technician uses Desktop Support:
- Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
- Install and upgrade software on PCs.
- Assist with installing Cisco voip phones.
Most common skills for desktop/helpdesk technician:
- Desktop Support
- Phone Calls
- Help-Desk Support
- Helpdesk Support
- Troubleshoot
- Provide Technical Assistance
17. Desktop Support Lead Technician
How desktop support lead technician uses Desktop Support:
- Lead weekend conversion team for client workstation migration from Novell to NT.
- Manage incoming tasks and incidents in remedy and troubleshooting.
- Deploy and implement Citrix Xen.
Most common skills for desktop support lead technician:
- Desktop Support
- Remote Desktop
- PC
- Computer System
- Troubleshoot
- Technical Support
18. Desktop Support Specialist
How desktop support specialist uses Desktop Support:
- Manage computer assets utilizing Symantec Altiris.
- Manage schedule software/Security patch upgrades via SCCM.
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
Most common skills for desktop support specialist:
- Customer Service
- Desktop Support
- Troubleshoot
- PC
- Technical Support
- SCCM
19. PC Refresh Technician
How pc refresh technician uses Desktop Support:
- Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
- Install, configure, and troubleshoot PC's, tablets, peripherals, printers, and other applications.
- Assist customers in the support of new and existing PC's and laptop supporting both hardware and software issues.
Most common skills for pc refresh technician:
- SCCM
- User Data
- Desktop Support
- Computer System
- Network Connectivity
- Laptop Computers
20. Hardware And Software Technician
How hardware and software technician uses Desktop Support:
- Manage and maintain the engineering lab; debugged/repair production servers and desktop computers
- Repair hardware and software problems on computers (PC, Macintosh and Linux).
- Install POS and PC equipment to meet customer expectations.
Most common skills for hardware and software technician:
- Technical Support
- Software Installation
- Customer Service
- Desktop Support
- Network Printers
- Laptop Computers
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Updated December 28, 2023