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How to find a job with Incident Management skills

What is Incident Management?

Incident management is a set of processes, practices, and solutions designed to restore a damaged service as quickly as possible in an event that could result in the loss or disruption of an organization's operations, services, or functions. The goal of incident management is to maintain and restore normal service operations as quickly as possible and reduce the negative impact on business operations.

How is Incident Management used?

Zippia reviewed thousands of resumes to understand how incident management is used in different jobs. Explore the list of common job responsibilities related to incident management below:

  • Managed the development and approval of the ROC & POE for the Coast Guard Incident Management Assist Team.
  • Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.
  • Oversee training for a 33member incident management team; training includes ICS 100,200,300, and 700.
  • Action: Deputy Incident Commander to the Department of Agriculture Green Incident Management Team.
  • Develop presentations for and teach blocks of instruction in incident management system planning and the CDC incident management system.
  • Assisted with supporting, monitoring and developing the processes, procedures, techniques and tactics associated with Incident Management.

Are Incident Management skills in demand?

Yes, incident management skills are in demand today. Currently, 7,999 job openings list incident management skills as a requirement. The job descriptions that most frequently include incident management skills are emergency management consultant, safety patrol officer, and director, data center operations.

How hard is it to learn Incident Management?

Based on the average complexity level of the jobs that use incident management the most: emergency management consultant, safety patrol officer, and director, data center operations. The complexity level of these jobs is challenging.

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What jobs can you get with Incident Management skills?

You can get a job as a emergency management consultant, safety patrol officer, and director, data center operations with incident management skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with incident management skills.

Emergency Management Consultant

  • Incident Management
  • Emergency Situations
  • Disaster Recovery
  • Crisis Management
  • Business Continuity
  • Safety Program

Safety Patrol Officer

  • Patrol
  • Motor Vehicle
  • CPR
  • Incident Management
  • Traffic Control
  • Safety Patrol

Director, Data Center Operations

Job description:

In the information technology industry, a director of data center operations spearheads and oversees the performance of systems, networks, and servers, ensuring everything runs smoothly and efficiently. They have the authority to delegate tasks among teams, make decisions, set goals, establish guidelines and timelines, liaise with internal and external parties, and develop strategies to optimize data center operations. Moreover, as a director of data center operations, it is essential to lead and encourage staff to reach goals while implementing the data security policies and standards of the company.

  • Oversight
  • Vendor Management
  • Retrofit
  • OpEx
  • Incident Management
  • KPI

Traffic Operator

Job description:

A Traffic Operator coordinates all logistic shipments and associated operations. You will be required to oversee all payments and credit negotiation demands within traffic management. For all that you will do, you'll be required to listen to emergency radios for incident alerts as well as maintain operating standards and emergency procedures. As a Traffic Operator, you will be responsible for carrying out rig movements while drilling is going on, depending on the particular industry. You'll do some other tasks like operating heavy machinery like the bobcat equipment and also perform demolition work.

  • Patrol
  • Traffic Management
  • CCTV
  • Incident Management
  • DOT
  • Traffic Control

Network Operations Center Manager

  • Windows
  • ITIL
  • Incident Management
  • Switches
  • Network Infrastructure
  • Linux

Emergency Preparedness Specialist

Job description:

Emergency Preparedness Specialist slows a person to use their abilities, create plans and procedures to help save a population from harm or any emergency. When a disaster, outbreak, or accident occurs, an emergency preparedness specialist considers all factors in developing emergency plans that will help individuals get out of harm's way. Excellent thinking skills, strategic planning abilities and problem-solving skills, excellent communication skills, and the ability to make decisions quickly as disasters change and develop are the skills needed to be an emergency specialist.

  • Emergency Preparedness
  • Public Health
  • Emergency Operations
  • Emergency Management
  • Incident Management
  • Incident Command System

Senior Manager, Network Operations

  • Network Infrastructure
  • SR
  • Incident Management
  • ITIL
  • Service Delivery
  • NOC

Emergency Management Specialist

Job description:

An emergency management specialist is responsible for planning and facilitating emergency drills and programs for awareness of unforeseen situations and disastrous events. Emergency management specialists coordinate with the community officers and other institutions to identify program resources, including the budget limitations and training responders. They also analyze the occurrence of natural disasters and outline plans ahead to ensure that the community people are well-equipped. An emergency management specialist handles the recovery efforts and funding requests for the community affected by disasters and follows protocols.

  • Emergency Management
  • DHS
  • Emergency Response
  • Emergency Preparedness
  • Incident Management
  • Federal Agencies

Emergency Management Coordinator

Job description:

An Emergency Management Coordinator is responsible for strategizing techniques and facilitating programs to respond to emergencies and natural threats. They evaluate the effect of hazards and develop comprehensive plans to minimize or mitigate emerging risks to the community. They coordinate with public and government officials to identify resources and prepare immediate actions if any emergencies occur. An Emergency Management Coordinator must have excellent communication and organizational skills, especially in handling fund requests, assess operational plans, and ensure the adequacy of equipment and facilities for emergency needs.

  • FEMA
  • Emergency Preparedness
  • Incident Management
  • Emergency Response
  • Public Safety
  • Incident Command System

Infrastructure Manager

Job description:

An Infrastructure Manager is responsible for maintaining and overseeing an organization's network systems' performance and stability and ensuring efficiency to support business functions and operations. Infrastructure Managers work closely with the system engineers to design operating systems, enhance network infrastructure, and conduct regular configuration to prevent downtimes and system failures. They also develop techniques to keep information security for the databases to avoid unauthorized access and data leaks. An infrastructure manager must have excellent communication and technical skills to set technical solutions to maximize the staff's productivity and operational accuracy.

  • Cloud
  • Project Management
  • Incident Management
  • VMware
  • SAN
  • Azure

How much can you earn with Incident Management skills?

You can earn up to $61,501 a year with incident management skills if you become a emergency management consultant, the highest-paying job that requires incident management skills. Safety patrol officers can earn the second-highest salary among jobs that use Python, $35,598 a year.

Job titleAverage salaryHourly rate
Emergency Management Consultant$61,501$30
Safety Patrol Officer$35,598$17
Director, Data Center Operations$159,259$77
Traffic Operator$36,610$18
Network Operations Center Manager$123,001$59

Companies using Incident Management in 2025

The top companies that look for employees with incident management skills are Oracle, U.S. Department of the Treasury, and Meta. In the millions of job postings we reviewed, these companies mention incident management skills most frequently.

RankCompany% of all skillsJob openings
1Oracle19%48,011
2U.S. Department of the Treasury17%12
3Meta9%10,804
4Highmark8%5,440
5KPMG LLP7%3,851

1 courses for Incident Management skills

Advertising disclosure

1. Managing Cybersecurity Incidents and Disasters

coursera

Most organizations plan for routine operations, but what happens when unexpected events overtake the routine? This course examines contingency planning used to prepare for and manage non-normal operations, including cybersecurity incidents – like hacking attempts, web site defacement, denial of service attacks, information disclosures; a well as other natural and man-made cybersecurity disasters. In this course, a learner will be able to: ● Define and describe the components of a cybersecurity contingency planning program ● Identify the components and structure of an effective cybersecurity incident response program ● Identify the components and structure of an effective cybersecurity disaster recovery program ● Define and describe recommended contingency strategies including data backup and recovery and continuity of cybersecurity operations...