Customer Service Representative
Acme Brick Company
Columbus, OH
Agregado al sistema: 09/10/25 10:47 "Join the Acme Brick Family" CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor. Summary We are currently seeking a "best in class" Customer Service Representativewith excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love. Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position* Communicate with custo mers by phone, email or in person on various concerns. Work with vendors and manufacturers on various concerns. Work with Acme production coordinators on product inquiries. Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors. Serves as a back up to other CSRs. Receive tile, wood, stone and other masonry materials into inventory through the operating system. As needed, assist warehouse and other associates with sample orders and verifying material from vendors. Order entry of sales orders and sales transfers. Skills and Experience Required for Success 2+ years of related experience Must have excellent verbal and written communication skills Must be proficient in Microsoft Office and Excel (JDE experience preferred) Competencies Required for Success Integrity Initiative Teamwork Customer Service Orientation Relationship Building Quality Focused Education High school diploma or equivalent required; some college is preferred. We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. *Application may vary based on relevant state laws Todos los solicitantes serán evaluados a través del program de Verificación Electrónica (E-Verify en Inglés) y también deben de completar una prueba de detección de medicamentos y/ó sustancias controladas previa al empleo antes de ser contratados. Además, es política de la compañía administrar una prueba aleatoria trimestral de detección de medicamentos y/ó sustancias controladas en toda la compañía. La Compañía Acme Brick se compromete a brindar igualdad de oportunidades de empleo de acuerdo con las leyes federales, estatales y locales.$28k-34k yearly est. 2d agoOrder-Entry Pharmacy Technician
Actalent
Columbus, OH
Position Overview: We are seeking a detail-oriented and dependable Order Entry Pharmacy Technician to join our team in a long-term care pharmacy environment. This role involves accurately entering prescription data into the pharmacy system and supporting customer service needs with professionalism and efficiency. Key Responsibilities Accurately enter new and refill prescriptions into the pharmacy system Respond to customer inquiries and resolve medication-related questions Collaborate with internal teams to improve service quality and operational efficiency Adhere to all safety, privacy, and compliance regulations, including HIPAA Maintain professional standards in attendance, conduct, and dress code Participate in continuous improvement initiatives Perform other duties as assigned based on business needs Qualifications High school diploma or equivalent required Active pharmacy technician license/certification as required by state regulations Minimum of one year of experience as a pharmacy technician (long-term care experience preferred) Familiarity with brand/generic medications and SIG codes Proficient in alpha-numeric data entry and basic math Ability to read and interpret prescription information accurately Strong attention to detail and organizational skills Proficiency in Microsoft Excel, Word, and Outlook Ability to communicate effectively in English Physical Requirements Ability to sit or stand for extended periods (7-10 hours per day) Occasional bending, kneeling, climbing, or walking May be required to lift or move up to 30 pounds Flexibility to work extended hours as needed Skills Pharmacy, Data entry, order entry, framework, Pharmacy technician certification, Health care Top Skills Details Pharmacy,Data entry,order entry,framework,Pharmacy technician certification Additional Skills & Qualifications Qualifications Framework experience is required! High school diploma or equivalent required Active pharmacy technician license/certification as required by state regulations Minimum of one year of experience as a pharmacy technician (long-term care experience preferred) Familiarity with brand/generic medications and SIG codes Proficient in alpha-numeric data entry and basic math Ability to read and interpret prescription information accurately Strong attention to detail and organizational skills Proficiency in Microsoft Excel, Word, and Outlook Ability to communicate effectively in English Physical Requirements Ability to sit or stand for extended periods (7-10 hours per day) Occasional bending, kneeling, climbing, or walking May be required to lift or move up to 30 pounds Flexibility to work extended hours as needed Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Columbus, OH. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Columbus,OH. Application Deadline This position is anticipated to close on Feb 4, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.$22-22 hourly 6d agoAccount Coordinator (Client Services)
Baesman Group
Columbus, OH
We take your success personally. We love collaborating with passionate people who bring energy to work, thrive at solving challenges, and embrace the idea that every project is a chance to create something special. Sound like you? Join a team that's not afraid to do things differently. Baesman Group, a nationally recognized marketing services provider of direct-to-consumer and in-store marketing strategy and execution, is seeking an Account Coordinator who will be responsible for supporting Account Managers and Account Directors to increase the accuracy, efficiency, and throughput of order processing, estimates, and other client- and production-related tasks. This role ensures timely communication, documentation, and follow-up across internal teams to support smooth workflow and high-quality service delivery. The Account Coordinator plays a vital role in maintaining order accuracy and streamlining client support tasks to keep projects moving forward efficiently. Key Responsibilities 1. Ensure accuracy and consistency in client data, order entry, and project details to support successful project execution. · Assist in gathering and verifying information for estimate requests and job orders to ensure alignment with client specifications. · Monitor key client deadlines and communicate any updates or concerns to the appropriate team members in a timely manner. · Review art and data proofs for accuracy, ensuring they reflect the client's job specifications before routing for approval. · Collaborate with internal teams to help identify potential issues early and support the delivery of high-quality, error-free work. 2. Coordinate with internal teams to track project status, confirm timelines, and relay updates as needed. · Support communication between the production and client teams by monitoring job status, sharing schedule updates with Account Managers or Account Directors, and helping ensure key deadlines and delivery dates are on track. 3. Assist in managing communication and follow-up on routine client requests, job changes, and production needs. · Share clear and timely updates with your team to help keep communication flowing between clients, production, and Account Directors. · Respond promptly to client-related tasks and requests as they come in. · Attend client meetings when asked and be prepared to take notes or assist as needed. 4. Contribute to process improvements that increase efficiency, accuracy, and team collaboration across client and production operations. · Speak up with ideas or suggestions if you see a way to improve the final product or client experience. 5. Adhere to Administrative Policies and Company Handbook. · Maintain a thorough understanding of Baesman Group's employee handbook, policies, procedures and compliance with administrative policies. · Promote the Baesman values: Can-do Attitude, We Before Me, Go the Extra Mile, Embrace Growth and Change, Do the Right Thing. 6. Complete Other Duties As Assigned. · Support continuous improvement initiatives to optimize processes · Perform other tasks as assigned by management · Participate in assigned training and skill development programs. Requirements Bachelor's degree preferred. Excellent communication skills, both written and verbal, with impeccable attention to detail. Must be able to interact professionally and positively with all levels of employees and clients. Must possess a high degree of energy, sense of urgency, and customer service oriented as well as strong organizational skills. Strong experience working with Microsoft products, such as excel, word, and outlook. Detail-oriented, strong organizational skills Knowledge of print industry a plus Benefits Financial wellness is about more than just your salary. Here are the other ways Baesman takes care of our teammates. Medical Insurance- Choose between 3 medical plan options. We also offer dental and vision coverage, in addition to pre-tax flexible spending plans. Profit-Sharing- Share in Baesman's success. We also offer a 50% matching 401(k) program for up to 6% of your pay. Paid Time Off- IT's important that you take time to recharge. That's why we offer PTO, holiday breaks, and employee assistance programs. Life and disability Insurance- We have you covered: Baesman pays 100% of the premium for life and disability. On-site workout facility, wellness initiatives, and more. Setting the Standard- Baesman earned a 2020 Best Workplace in the Americas designation from the Printing Industries of America. The prestigious award recognizes our efforts in providing an outstanding work environment. We're honored and proud to be recognized. Baesman is a fourth-generation, family-owned business. The same way families grow and change over time, so do the opportunities within our organization. We believe in hard work, cultivating talent, and promoting from within. We strive to help our teammates, our clients, and our shareholders achieve more than they thought possible. Baesman is an Equal Opportunity Employer.$32k-44k yearly est. Auto-Apply 15d agoManufacturing Shop Lead
N. Wasserstrom & Sons
Columbus, OH
Job Description Founded in 1902, Wasserstrom is a national leader in the manufacturing and distribution of foodservice equipment and supplies. From design through installation, we operate as a global supplier, custom manufacturer, and consolidator of fixtures, furniture, and equipment, delivering flexible solutions to the places where people eat, sleep, work, play, shop, and gather. Our success is driven not just by our national presence, buying power, regional consolidation, logistics operations, creative expertise, and innovative engineering, but by our people. Guided by our core values of Attitude, Effort, Trust, Innovation, and Family, we bring a positive, can-do mindset rooted in teamwork, accountability, and respect for diverse perspectives. We give our best every day by being responsive, resourceful, and resilient, standing by our word and taking ownership of our work. We embrace continuous improvement, encourage new ideas, and learn from mistakes as we push into new territory. Job Overview: This position is responsible for overseeing day-to-day operations in the Wood Shop area of the manufacturing plant. The Team Lead will have advanced knowledge of woodworking machinery, tools, and production processes to provide clear direction to associates on assigned tasks and procedures. They will train associates as needed, address questions or concerns, and ensure work is completed to meet quality and safety standards. The Team Lead will collaborate with management to set production priorities, assign tasks, and monitor progress toward goals. They will also perform hands-on woodworking tasks when necessary and maintain effective communication with other departments using tools like Microsoft Outlook. The ability to operate a forklift for moving materials within the shop is required. This role works closely with the Plant Manager and may coordinate with purchasing, engineering, and other teams as needed. Additional duties may be assigned to support overall plant operations. Essential Duties and Responsibilities: Oversee manufacturing operations in an assigned area Provide direction to associates on assigned tasks and procedures Complete manufacturing tasks as needed Collaborate with management on production priorities and goals Assist with associate questions or concerns Maintain a clean and organized workspace/shop Minimum Education and Experience: Experience: 3 - 5 years related experience and/or training Education: High school diploma or equivalent. Additional training in machining, metalworking, or related fields is a plus Other Skills and Abilities Intermediate computer skills; ability to use Microsoft Office and Outlook Knowledge of inventory management and order entry systems, such as SyteLine and Factory Track Advanced knowledge of shop machinery and proper manufacturing techniques Advanced knowledge of proper quality control procedures Ability to operate a forklift Mechanically inclined; ability to work with basic hand and power tools Ability to read a tape measure accurately to 1/16th of an inch Ability to add and subtract fractions Communicates well with others; asks for and offers help when needed Detail oriented; meets quality standards and demonstrates accuracy and thoroughness Organized; completes work in a timely manner; able to prioritize and meet deadlines Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work Capable of working independently and as a member of a team; contributes to building a positive team spirit Observes and follows safety procedures Work Environment and Physical Demand: Manufacturing Environment - may cause exposure to heat, noise, vibration, odors, dust or moving mechanical parts Medium to Heavy Work - exerting up to 75 lbs. of force occasionally, and/or up to 35 lbs. of force frequently, and/or up to 15 lbs. of force constantly to move objects Regularly required to use hands to finger, handle, or feel materials and equipment Frequently required to stand and reach with hands and arms Required to walk, see close and at distance, and talk and hear$40k-75k yearly est. 3d agoSales Operations Specialist
Tosoh SMD
Grove City, OH
Tosoh SMD, Inc. is a global leader in semiconductor materials. Our superior products help customers introduce cutting-edge technologies that make our lives easier and move us into the future. Our state-of-the-art manufacturing facility and materials laboratory located in Grove City, OH manages the entire life cycle of our products, including supply chain development, research and development, manufacturing, testing and distribution. Our innovative and devoted team of scientists, engineers, metallurgical experts, manufacturers and managers continuously collaborate and strategize to improve and create new materials for a wide range of customers' semiconductor needs. These products are used in many final applications like automotive, mobile devices, computers, artificial intelligence, 5G networks and industrial automation. As one of over 100 Tosoh Corporation's family of companies our motto is "We Make the Material That Makes Your Devices Work". Position Charter The Sales Operations Specialist is responsible for daily sales operations including on-time delivery performance, supporting new business inquiries, and facilitating commercial process improvements. The Sales Operation Specialist will also interact with customers to provide information in response to inquiries, complaints, and services provided. Position Profile Full-time Exempt Reporting Relationships The Sales Operations Specialist reports to the Inside Sales Manager. Major Duties and Responsibilities Support customer order management and on time delivery Manage incoming customer requests for quotes (RFQs) Support New Product Engineering in completing product costing and executing outgoing customer quotes Manage CRM activity to ensure timely and accurate dispositions of Business Opportunities Execute customer agreements and pricing methodology as defined by marketing Report on commercial KPIs to senior level management and troubleshoot areas of concern Identify and escalate risks to on time delivery or other critical business functions Support and execute special projects including functional improvements, ERP automation, and commercial standards Support Customer Service functions as needed including order entry and navigating customer portals Manage customer-owned materials and reclaim materials Answer customer inquiries in a timely manner through verbal and written communication Resolve problems by effectively communicating internally and externally Maintains a positive attitude and communicates effectively and professionally with team members Other related duties as required Education Bachelor's degree required; preferred fields include sales, marketing, business or engineering. 2+ years of experience with technical products in a customer service, engineering, or production planning role required Lean Six Sigma certification or equivalent experience is preferred Skills and Qualifications Strong understanding of manufacturing processes, ERP and global organizations required Understanding of manufacturing, product specifications, customer agreements, market conditions and other factors related to product pricing / quotation Strong algebraic math and analytical skills required Well organized and disciplined approach to process execution Effective communication with global customers and internal personnel Excellent interpersonal skills with the ability to effectively communicate and coordinate across organizational and cultural boundaries Proficiency with a variety of computer applications including Microsoft Office and ERP system Must be able to sit for extended periods of time Competencies Customer Centric Change Management Problem Solving Presentation Skills Collaboration Active Listening Organized Execution Business Acumen Interpersonal Effectiveness Time Management Physical Requirements Must be able to stand and walk for brief periods of time Must be able to sit for extended periods of time Must be able to communicate both verbally and written Tosoh SMD, Inc. is an Equal Opportunity Employer M/F/Disabled/Veterans.$64k-105k yearly est. 19d agoProject Manager (Defense & Offshore - Customer Projects)
GE Vernova
Remote job
The Project Manager is responsible for leading the successful execution of Electrification projects within the Defense & Offshore segment, overseeing the entire project lifecycle - from Planning to Closure - covering Engineering, Procurement, Manufacturing, and Installation & Commissioning phases. This role requires full project ownership and accountability for financial performance, on-time delivery, quality, and customer satisfaction. Acting as the primary customer interface and trusted partner, the Project Manager leads cross-functional teams, assuring disciplined project governance, adherence to GE Vernova's EHS, Quality, and Compliance standards, and a strong balance of strategic leadership and operational execution. Success in this position means delivering projects safely, on quality, on time, and on budget, while maintaining high levels of customer trust and satisfaction. **Job Description** **Roles and Responsibilities** As a Customer Project Manager, your responsibilities will include: + Leading multiple large-scale electrification projects across all phases, from order entry through installation and commissioning. + Planning, coordinating, and executing engineering, procurement, manufacturing, and site activities across GE Vernova and subcontracted partners to meet contractual scope, cost, quality, and schedule commitments. + Acting as the primary customer interface, ensuring clear communication, fostering trust, and proactively managing expectations and relationships. + Driving cross-functional project teams with effective leadership, accountability, and collaborative engagement. + Managing and controlling daily project operations while adapting to changing customer and business needs. + Monitoring and reporting project milestones to ensure visibility, predictability, and alignment with key business metrics, including revenue forecasting. + Owning the financial performance of projects, including revenue, contribution margin, cost, cash collection, and compliance with regional business targets. + Leading regular project reviews, financial assessments, and progress updates with internal stakeholders and customers. + Preparing and delivering structured project communications, including kick-off meetings, status reports, customer reports, risk and opportunity assessments, and close-out documentation. + Proactively identifying, escalating, and resolving project risks and issues to safeguard customer satisfaction, ensure compliance, and support overall business results. **Requirements** + Bachelor's degree in Business, Engineering, or related field from an accredited university or college. + Minimum of 5 years of experience as Project Manager, leading complex customer projects in Electrification (electrical systems, automation), preferably within Marine, Offshore, or energy infrastructure sectors. + Proven experience with Electrical & Automation systems. + Strong communication and interpersonal skills, with demonstrated ability to engage effectively with customers, cross-functional teams, and internal stakeholders. + U.S. Citizenship or eligibility to obtain a U.S. Secret Security Clearance due to the nature of defense-related projects. + Willingness and ability to travel up to 25% for site visits, project execution, and customer engagement. + This position is eligible for remote work; however, occasional travel to customer sites and company locations may be required based on project needs. **Desired Characteristics** + Experience using SAP or similar ERP systems for project tracking and financial management. + PMP certification (or equivalent project management credential). + Background in customer-facing roles, particularly in service delivery or project execution environments. + Previous experience working in the Marine, Offshore, or Defense industry segments. + Technical understanding of power conversion systems, including automation and controls, and electrical power systems. + Strong decision-making and prioritization skills, with the ability to manage multiple responsibilities and deliver on commitments. _This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._ **Additional Information** GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $100,000.00 and $166,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. Bonus eligibility: ineligible. This posting is expected to remain open for at least seven days after it was posted on January 16, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.$100k-166.7k yearly 13d agoRemote Data Analyst (Entry Level)
Workoo Technologies
Remote job
We are looking for a motivated, detail-oriented individual who excels in a fast-paced environment and is able to focus on multiple tasks at once to join our team as our Data Analyst. Job Responsibilities: Analyze material takeoffs and enter sales orders with accuracy Interpret a wide range of information and identify possible takeoff errors Generate takeoff-related questions to field personnel to ensure order accuracy Provide purchasing recommendations of stock items to appropriate personnel based on inventory information gathered during the order entry process Purchasing of non-stock / special order items Provide material cost and availability information to estimating, sales, and field management personnel in a timely manner Create COD material orders and communicate delivery expectations Cross-trained to: Maintain delivery schedule, retrieve, and organize field orders, handle expedited orders and administrative duties, prepare shop documents. Skills and Qualifications: Knowledge of Building Materials and Construction Industry Practices Organized Attention to Detail Data Entry Computer Skills (Bistrack, Windows/MS Office) Able to prioritize, make quick decisions, and has strong problem-solving skills Works Well Independently Communicates Clearly and Follows Through Benefits: Life, Health, Dental, and Vision plans available after 60 Days Paid Vacation and Holidays after 90 Days 401K with company match after 1st year Allied Global Marketing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.$62k-89k yearly est. 60d+ agoCustomer Service Advocate
Essilorluxottica
Groveport, OH
Requisition ID: 915235 Store #: E04087 Ops - Cust Svc - Order Entry Col Position:Full-TimeTotal Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION The primary focus of this position is to successfully complete customer requests within the lab on behalf of Customer Service. Duties in this position are typically repetitive, requiring analysis and use of individual judgment. Specific duties for this position include use of technology systems, troubleshooting problem jobs, and industry/position required knowledge. Creating partnerships with the lab, fellow peers, and accounts to achieve customer satisfaction. Supervision of this position ranges from general to minimal. MAJOR DUTIES AND RESPONSIBILITIES Manage customer requests via Salesforce cases to successful outcome. Manage workflow and scheduling to ensure jobs are completed and customer needs are met in a timely manner. Provide quality customer service by answering customer calls, responding to customer questions/concerns, handle technical questions/concerns and conduct outbound calls (Missed ETAs, Follow up requests, Back-order substitutions) Prioritize and problem solve complex customer issues and concerns. Provide quality customer service by answering & responding to Incoming Internal Customer Service requests, Sales Force/Lab activities, and Cases in a timely manner. Conduct professional communication with customers. Occasional Modification of jobs to customer specifications. Act as a liaison between the Lab, Customer Service, and Internal-company laboratories. Perform other duties within the customer service department or other areas as assigned. Maintain a clean and organized work environment. Observe all company policies, rules, and safety practices. BASIC QUALIFICATIONS High School education or equivalent required 4+ years previous related optical experience and/or training Data Entry knowledge Lab process flow knowledge Telephone/Email Etiquette Active Listening Familiarity with electronic communication methods such as email, instant messaging, and chat services. Basic ability to add and subtract. Understand decimal numerical sequencing. Ability to read, write, and comprehend simple instructions, short correspondence, and memos. Ability to communicate effectively in a team environment. Ability to use professional language/conduct when communicating externally to customers. Keyboarding skills with the ability to do 10 key. Basic computer hardware knowledge PREFERRED QUALIFICATIONS ABO (AMERICAN BOARD OF OPTICIANRY) Certification Microsoft Office programs required (Excel, Word, etc.) Gmail and Google Suite of Web Based Applications Eclipse Order Entry experience Optifacts experience Salesforce.com experience This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Columbus Job Segment: Data Entry, Social Media, Ophthalmic, Administrative, Marketing, Healthcare$30k-36k yearly est. 7d agoMedia Executive - Weau (Gdm) - Eau Claire
Gray Media
Remote job
Gray Media, or Gray, is a multimedia company headquartered in Atlanta, Georgia, formally known as Gray Television, Inc. The company is the nation's largest owner of top-rated local television stations and digital assets serving 113 television markets that collectively reach approximately 36 percent of US television households. The portfolio includes 77 markets with the top-rated television station and 100 markets with the first and/or second-highest-rated television station, as well as the largest Telemundo Affiliate group with 45 markets totaling nearly 1.5 million Hispanic TV Households. The company also owns Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Gray's additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios. About WEAU (GDM): Gray Digital Media (GDM) is one of the nation's largest full-service in-house digital agencies. With presence in over 114 markets across the USA, GDM is a leader in digital marketing, optimizing campaigns instead of products and working with businesses to identify, understand, and achieve goals - ultimately driving ROI. WEAU 13 News, the NBC affiliate in Eau Claire, Wisconsin, is owned by Gray Media Inc., the second largest broadcast and digital media group in the nation. A market leader in news, digital, and social media, WEAU 13 News covers 26 counties in Western Wisconsin and Southern Minnesota. Job Summary/Description: Gray Digital Media (GDM) and WEAU 13 News, a dominant media outlet in Western Wisconsin, seeks a sales professional (in Eau Claire) for our Media Executive position on our growing team. The primary responsibility of the Media Executive is to develop and sell creative marketing solutions using state-of-the-art targeted digital advertising and broadcast solutions. The ideal candidate must have the ability to strategize and negotiate multi-platform marketing and advertising projects, working independently to achieve revenue goals. We offer a paid base salary, excellent benefits and PTO package, and a commission structure that allows the right person to grow without limits. Duties/Responsibilities include, but are not limited to: - Researching and contacting new businesses daily (i.e., cold calls) to maintain a robust prospect list pipeline - Conducting a comprehensive analysis of the client's needs to determine the best strategies for a long-term advertising plan - Preparation and presentation of multi-platform advertising solutions using PowerPoint (or similar) to showcase the best digital and broadcast products to drive business success - Collaboration with internal colleagues to identify and help develop dynamic creative ideas for commercial and digital ad placements - Management of the entire sales process from prospecting to close to ensure the highest ROI for clients and long-term relationships - Accurate and timely use of sales support software for order entry, activity tracking, and proposal development Qualifications/Requirements: - 1-3 years sales or business development experience, including cold calling, media, or marketing experience preferred, but we will train the right person if the fit is right - Excellent writing and communication skills - Ability to work independently and manage your time effectively - this is a fully remote position - Ability to use creativity to solve problems - Ability to develop campaigns and motivate others - A real desire to understand your clients and their businesses - A thirst for ongoing learning: advertising, marketing, television, digital - Experience selling digital products/strategies, including targeted digital display/video, social media, targeted email, streaming television, SEM, SEO - Experience developing dynamic PowerPoint presentations, knowledge of other MS Office products - Must meet the Gray Television driving requirements and have a valid driver's license If you feel you're qualified and want to work with a great group of people, go to *************************************** , you may type in the job title, station call letters, or click on "apply now", upload your resume, cover letter, and references (no phone calls) (Current employees who are interested in this position can apply through the Gray-TV UltiPro self-service portal ) WEAU-TV/Gray Media is a drug-free company Additional Info: Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray's employees to perform their job duties may result in discipline up to and including discharge.$51k-103k yearly est. 23d agoMedical Assistant
Loyal Source
Westerville, OH
Performs both administrative and clinical tasks in the clinical setting, including taking vital signs, preparing for exams (equipment and exam rooms), cleaning of both exam rooms and equipment after completion of examination, maintaining medical records, confirming appointments, essentially acting as a bridge between the examiner and the claimant to ensure smooth office operations. Key responsibilities of a medical assistant: * Clinical duties: * Take vital signs (blood pressure and pulse) * Prepare claimant for examination (Electrocardiogram testing/Pulmonary Function Testing) * Draw blood for lab tests * Perform Pulmonary Function Testing * Perform Electrocardiogram - uploading for official reading * Calibrate equipment (Pulmonary Function machine - daily, AED - monthly) * Chaperone claimant during an examination * Administrative duties: * Check-in/Check-out claimants * Order entry for diagnostic testing (labs/sleep study/X-rays/PFTs) * Review of medical records * Answer phone calls and greet claimants * Manage clinic flow * Maintain medical supplies (order as inventory is low and remove expiring/expired items) Required skills for a medical assistant: * Excellent communication and interpersonal skills to interact with claimants effectively * Strong attention to detail to ensure accurate claimant record's review * Basic understanding of medical terminology * Ability to multitask and prioritize tasks effectively * Proficiency with computer systems for electronic medical records (EMR) * Ability to follow established medical protocols and safety guidelines * Up-to-date BLS certification ABOUT LOYAL SOURCE Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program. For more information go to our website ******************* and follow us on LinkedIn, Facebook & Twitter for other positions currently open. Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at *********************. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty). This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.$27k-35k yearly est. 9d agoFoodservice Technical Sales
Wasserstrom
Columbus, OH
Founded in 1902, N. Wasserstrom is a national leader in the manufacturing and distribution of foodservice equipment and supplies. From design through installation, we operate as a global supplier, custom manufacturer, and consolidator of fixtures, furniture, and equipment, delivering flexible solutions to the places where people eat, sleep, work, play, shop, and gather. Our success is driven not just by our national presence, buying power, regional consolidation, logistics operations, creative expertise, and innovative engineering, but by our people. Guided by our core values of Attitude, Effort, Trust, Innovation, and Family, we bring a positive, can-do mindset rooted in teamwork, accountability, and respect for diverse perspectives. We give our best every day by being responsive, resourceful, and resilient, standing by our word and taking ownership of our work. We embrace continuous improvement, encourage new ideas, and learn from mistakes as we push into new territory. Job Summary: This position is responsible for converting technical insights into innovative and results-driven solutions for clients. Works closely with clients, account services, and cross-functional departments to develop smart solutions that improve operations and support business goals. Translates client objectives into actionable, buildable plans and supports projects from initial concept through successful execution. Essential Duties and Responsibilities Research and apply vendor specifications Assist in operational assessments Contribute to layout development Participate in client meetings Collaborate with internal teams on design intent Review designs, layout plans, and visualizations for compliance with client vision Prepare and review documentation Translate technical concepts Participate in weekly meetings and project management key milestone meetings Perform other tasks to support new business and account services as needed Minimum Education and Experience: 2 Year / Associate Degree or Equivalent Experience 3 - 5 years related experience and/or training Position Requirements: Proficient computer skills; ability to use MS Office Suite, including Outlook, Word, Excel, and PowerPoint Knowledge of inventory management and order entry systems, such as SyteLine Knowledge of foodservice operations; understanding of workflows, production processes, and customer service dynamics; ability to identify bottlenecks and recommend operational improvements Knowledge of equipment design and specification to help clients select, design, and specify kitchen equipment, including millwork and stainless steel fabrication, to meet operational and compliance requirements Communicates well with others; speaks and writes clearly; asks for and offers help when needed Interpersonal; resolves questions and concerns in a professional manner; maintains confidentiality Detail oriented; meets quality standards and demonstrates accuracy and thoroughness Organized; completes work in a timely manner; able to prioritize and meet deadlines Problem-solver; gathers and analyzes information skillfully and generates suggestions for improving work Capable of working independently and as a member of a team; contributes to building a positive team spirit$67k-86k yearly est. 60d+ agoAccount Strategist, USA
Data
Remote job
Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients' business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking an Account Strategist. The Account Strategist is responsible for expanding and renewing revenue organically, through consultative selling, outstanding customer service practices, and for assisting customers with any problems that may occur during the order and delivery process. Essential Job Functions: Understand client needs and initiate upselling opportunities Proactively pipeline and provide weekly/monthly pipeline and forecasts. Use consultative sales techniques to offer expansion solutions. Build and maintain relationships with clients and understand their company growth. Strategically analyze client pain points and provide value with Data Axle solutions Drive product adoption and new customer onboarding. Utilize effective sales techniques to handle objections and grow book of business. Work proficiently with company sales order entry systems. Utilize CRM to maintain prospect/customer notes and opportunities. Prepare proposals and presentations. Proactively increase client value and prevent subscription cancellations. Demonstrate company core values. * Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function. Supportive Job Functions: Perform other miscellaneous duties as assigned by management. * *These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job.$78k-115k yearly est. 4h agoSoftware Solutions Senior - Sage Intacct
UHY
Remote job
JOB SUMMARYThe Sage Intacct Software Solutions Senior is a key member of the Client Accounting Advisory Services team, responsible for designing, configuring, and implementing Sage Intacct solutions for clients. This role requires deep functional and technical expertise in Sage Intacct, strong accounting knowledge, and the ability to lead implementations from discovery through post-go-live support. The Software Solutions Senior partners closely with clients and internal teams to deliver scalable, high-quality Sage Intacct solutions that align with client accounting workflows and business objectives. This role also provides guidance and mentorship to associate team members.JOB DESCRIPTION Lead the design, configuration, and implementation of Sage Intacct modules, including but not limited to General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Purchasing, Order Entry, Projects, and Multi-Entity environments, ensuring alignment with best practices and client requirements Collaborate with internal stakeholders, including product managers, business analysts, and CAAS team members, to gather client requirements and translate them into effective Sage Intacct solutions Apply a strong understanding of accounting principles and operational workflows to design, configure, and optimize Sage Intacct for client accounting processes Conduct Sage Intacct system implementations across the full project lifecycle, including requirements analysis, solution design, configuration, testing, training, go-live support, and post-implementation optimization Provide end-user training on Sage Intacct functionality, reporting, dashboards, and workflows to drive client adoption and long-term success Prepare and maintain comprehensive implementation documentation, including configuration workbooks, user guides, training materials, and process documentation Provide ongoing Sage Intacct technical and functional support to clients through phone, email, remote access, and the Issuetrak ticketing system Collaborate with cross-functional teams to define and execute testing strategies, including unit testing, user acceptance testing, and validation of financial data accuracy Troubleshoot and resolve complex issues related to Sage Intacct configuration, integrations, data migrations, reporting, and system performance Stay current on Sage Intacct releases, new features, and industry trends to continuously enhance implementation quality and client solutions Partner with stakeholders to prioritize Sage Intacct enhancements and optimization opportunities based on client needs and business impact Conduct Sage Intacct software demonstrations for prospective clients, create pricing quotes, and assist with drafting engagement letters Assist with Sage Intacct vendor invoice processing and allocation to support accurate client billing WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.$73k-92k yearly est. Auto-Apply 17d agoProcess Excellence Manager - Materials Management and Supply Chain
Vertiv
Westerville, OH
The Process Excellence Manager drives global process standardization, optimization, and digitalization across Materials Management, Production Planning & Scheduling, and Purchasing in a multi-site Engineer-to-Order (ETO) and Configure-to-Order (CTO) environment. The role ensures efficient and scalable supply chain execution, balancing flexibility with control to support on-time delivery, cost efficiency, and customer responsiveness. Responsibilities: 1. Process Design and Optimization Map, analyze, and redesign core business processes across materials management, planning, and purchasing functions. Standardize global processes, ensuring alignment with best practices and business objectives. Lead process improvement initiatives using Lean, Six Sigma, and value stream mapping methodologies. Develop and maintain process documentation, SOPs, and governance frameworks. 2. Materials Management and Planning Define and optimize materials planning logic (MRP, reorder strategies, lead-time settings, safety stock parameters). Improve master data accuracy and standardization across sites. Enhance demand/supply balancing and rescheduling processes to reduce shortages and excess inventory. Drive adoption of advanced planning tools and analytics. 3. Production Scheduling Excellence Establish standardized scheduling principles and performance metrics (e.g., adherence, frozen zones, constraint management). Partner with plant schedulers to improve visibility and synchronization between order entry, engineering release, and production execution. Support implementation of digital scheduling or finite capacity planning solutions. 4. Purchasing and Supplier Collaboration Streamline sourcing and purchase order processes to improve responsiveness and compliance. Define and roll out supplier performance metrics and feedback mechanisms. Lead initiatives to integrate suppliers into planning visibility (e.g., portal, EDI, or planning collaboration tools). Support global procurement strategy execution and purchasing process automation. 5. Performance Measurement and Reporting Develop KPIs to measure process efficiency, material availability, and schedule adherence. Lead regular process reviews and continuous improvement cycles. Implement root cause analysis frameworks for chronic planning or purchasing issues. 6. Systems, Tools, and Data Enablement Collaborate with IT/ERP teams to improve planning and procurement system functionality (ERP, APS, MRP, supplier portals). Champion digital transformation and data-driven decision-making. Ensure consistent global use of tools and templates across all sites. 7. Change Management and Training Drive organizational adoption of new processes and tools through structured change management. Develop training materials and conduct workshops for global teams (planners, buyers, schedulers, and materials managers). Foster a culture of continuous improvement and operational discipline. Qualifications: Education: Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, or related field (Master's preferred). Experience: 8+ years in supply chain, production planning, or materials management roles. Proven experience in ETO/CTO manufacturing environments. Experience leading global or multi-site process improvement initiatives. Skills: Strong understanding of ERP/MRP systems (SAP, Oracle, Infor, or similar). Proficiency with process improvement tools (Lean, Six Sigma, Kaizen). Excellent analytical, facilitation, and project management skills. Strong communication and stakeholder management across global teams. Familiarity with advanced planning systems and digital transformation initiatives.$76k-100k yearly est. Auto-Apply 60d+ agoProject Coordinator
Envirep, a Division of Cummins-Wagner Co Inc.
Remote job
Job Description Join our Team of Employee Owners! Why work for a company when you can own it? Envirep, a Division of Cummins-Wagner, is seeking a Customer Service Representative at our Camp Hill, Pennsylvania location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and a leader in the distribution of industrial and mechanical equipment. Job Title: Project Coordinator Salary Range: $25.00-$30.00 per hour Department: Envirep Inside Sales Location: Camp Hill, Pennsylvania Reports To: Branch Manager Job Overview: The Project Coordinator provides direct support to customers and the Sales Department, playing a critical role in a fast-paced and collaborative environment. This position is responsible for quotation preparation, order entry, data tracking and reporting, and a variety of administrative functions that support sales and project execution. The ideal candidate is a detail-oriented administrative professional with strong computer proficiency, excellent communication skills, and a flexible, customer-focused mindset. Our most successful Project Coordinators: Possesses superior communication and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Associate's Degree or equivalent work experience required; Bachelor's Degree preferred Possesses project Management experience Training and experience with data entry and customer service Possesses proficiency in Microsoft Office Suite (Word, Excel, Outlook) Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: The Project Coordinator supports sales operations and project execution to ensure a high level of customer satisfaction. Responsibilities include, but are not limited to, the following: Prepare, process, and maintain accurate sales quotations, purchase orders, and invoices. Coordinate with suppliers and manufacturers to obtain product information, pricing, and availability. Manage projects from initial quotation through shipment and completion. Maintain and update customer records within the CRM system to ensure accurate recordkeeping. Perform order entry and manage credit memos and return merchandise authorization (RMAs). Work with manufacturers to expedite orders as needed. Support the sales team with order tracking, delivery schedules, and follow-up on customer requests. Provide product information, technical support, and recommendations to customers. Collaborate with the marketing team to develop sales materials and promotional campaigns. Assist with trade show coordination, including logistics, materials preparation, and support activities. Address and resolve customer inquiries and concerns to ensure a positive customer experience. Assist with administrative tasks to support the sales and service departments. Perform additional duties as assigned by management. Note: This position requires daily in-office attendance in Camp Hill, PA; remote work is unavailable. Cummins-Wagner Competitive benefits package: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Apply today and learn about your successful future as a team member of Cummins -Wagner Company, Inc. Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, age, handicap, religion, national origin, veteran status, or any other basis prohibited by applicable law. Cummins-Wagner is a 100% Employee Owned Company.$25-30 hourly 28d agoManager, Auditing and Monitoring
Cardinal Health
Columbus, OH
What the Ethics and Compliance Department contributes to Cardinal Health Ethics & Compliance fosters a culture of integrity, accountability, and ethical decision-making across the organization. Our team partners with business leaders and employees to proactively identify and address compliance risks, provide guidance on regulatory requirements, and ensure our practices reflect the highest standards of conduct. Through education, collaboration, and a risk-based approach, we help safeguard the organization's reputation and support its mission to deliver trusted healthcare solutions. Job Summary Cardinal Health is seeking a driven, self-starter and highly skilled manager with expertise in healthcare regulatory compliance, including third party billing and reimbursement. This role will be responsible for providing sound compliance advice and guidance to Cardinal Health's At-Home Solutions ("AHS") business. At Home Solutions is a leading home healthcare medical supplies provider serving people with chronic and serious health conditions in the United States. The AHS business unit is comprised of four complementary business units: (1) Edgepark Medical Supplies, (2) Advanced Diabetes Supply Group, (3) Cardinal Health at-Home, a direct-to-home medical supplies distributor, and (4) Velocare, a supply chain network and last-mile fulfillment solution. Reporting to the Director of Ethics & Compliance - At-Home Solutions, this role is responsible for ensuring the company operates in line with compliance standards. Key duties involve managing billing audits for durable medical equipment, prosthetics, orthotics, and supplies("DMEPOS"), including detection and correction of documentation, coding, identifying potential errors and/or medical necessity of items billed. And ensuring payor requirements are fulfilled. The position also includes sharing audit findings with management, recommending training and solutions for issues found, supporting audit diligence and integration efforts, and overseeing an audit team dedicated to billing processes and audits. Candidates should be adaptable, team-oriented, collaborative, and capable of working independently in a fast-paced setting with oversight from Ethics and Compliance leadership. This role will work closely with various cross-functional colleagues across the AHS order entry and revenue cycle management team, Legal, the Enterprise Privacy Office, and other internal teams to identify and address potential issues and risks and help Cardinal Health comply with the evolving laws and regulations applicable to the AHS business. Responsibilities + Provides compliance-related expertise and advice to Revenue Cycle management and other business teams with respect to day-to-day operations, including, without limitation, advice on Medicare and Medicaid DMEPOS supplier billing requirements, local coverage determination requirements, Medicare DMEPOS Supplier and Quality Standards, and other payor requirements. + Serves as liaison with third party government contractors conducting audits as well as managing a small internal billing compliance team. + Plans professional compliance department audits to determine accuracy and adequacy of documentation and coding related to DMEPOS supplies billing and/or medical necessity reviews and other high-risk areas as appropriate. + Leads data analytics on audit outcomes; identifies and reviews audit trends and makes recommendations on remedial action to address such trends. + Evaluates the appropriateness of items billed based on supporting record documentation and ensures documentation conforms to CMS and/or payor requirements. + Prepares written reports of audit findings, with recommendations, and presents to appropriate stakeholders; evaluates the adequacy of management corrective action to improve deficiencies; maintains audit records. + Collaborates with the Legal team to conduct risk assessments to define audit priorities based on previous audit findings, management priorities, national normative data, CMS initiatives, OIG work plans and advisories and healthcare industry best-practices. + Develops and implements compliance training to ensure compliance with federal and state regulations and laws, CMS and other third-party payer billing rules and internal documentation, coding and billing policies and procedures. + Plans and conducts regular compliance training for Revenue Cycle team members, as needed. + Provides feedback and training for staff regarding potential claim deficiencies + Serves as institutional subject matter expert and authoritative resource regarding federal, state and payer documentation, billing and coding rules and regulations, maintaining awareness of governmental regulations, protocols and third-party requirements. + Supports the overall workplan of the Compliance Department. + Interacts with subordinates, peers, customers and suppliers at various management levels and may interact with senior management. + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus from various parties involved. + Other duties as assigned. Qualifications + 8-12 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred. + Familiarity with key laws, regulations, and sub-regulatory guidance that affects DMEPOS businesses and by federal and state government programs, for example, fraud and abuse (Anti-Kickback Statute, False Claims Act, Civil Monetary Penalties Law, Stark, and Beneficiary Inducement Statutes); works collaboratively with the Legal Team to help advise the At-Home Solutions business + 7+ years of related work experience supporting compliance programs in DMEPOS suppliers, coding and medical necessity expertise, preferred. + Related work experience with Brightree, preferred. + Expert-level knowledge of Medicare and Medicaid billing and documentation requirements; healthcare compliance audit methodology, principles and techniques; CMS Medicare manuals; DMEPOS reimbursement and repayment; confidentiality standards. + Ability to interpret and apply coverage determination, documentation and coding rules, laws and regulations and to interpret medical record progress notes, handwritten and electronic chart entries, provider orders and other related documentation. + Strong attention to detail with an emphasis on organizational and analytical skills. + Understanding of institutional risks and appropriate judgment to use a risk-based approach in planning and executing duties. + Ability to communicate complex and potentially sensitive issues to all levels of management including senior leadership. + Prompt and efficient ability to manage shifting priorities, demands and timelines using analytical and problem-solving capabilities. + Ability to effectively prioritize and execute tasks in a fast-paced, dynamic environment. + Excellent problem-solving skills with self-starter qualities, enabling management of responsibilities to function effectively and efficiently. + Strong communication and presentation skills. + Proficiency in MS Word, Excel, PowerPoint, and Outlook. What is expected of you and others at this level + Manages department operations and supervises professional employees, front line supervisors and/or business support staff. + Participates in the development of policies and procedures to achieve specific goals. + Ensure employees operate within guidelines. + Decisions have impact on work processes, and outcomes. + Ability to work in a team environment with the ability to handle multiple audits at once. + Knowledge of claim lifecycles and revenue cycle management. + Knowledge of CMS Local Coverage Determination policies, and various payor requirements. + Professional auditing experience. + Exceptional Customer Service Skills. + Proven interpersonal communication skills. + Excellent time management, personal integrity and ability to maintain confidentiality **Anticipated salary range:** $105,500-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. - Medical, dental and vision coverage - Paid time off - Health savings account (HSA) - 401k savings plan - Access to wages before pay day with my FlexPay - Flexible spending accounts (FSAs) - Short- and long-term disability coverage - Work-Life resources - Paid parental leave - Healthy lifestyle programs **Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************$105.5k-150.1k yearly 16d agoOrthodontic Practice Sales Representative, Solventum (Boston, MA)
Solventum
Remote job
Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Orthodontic Practice Sales Representative, Solventum (Boston, MA) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role As an Orthodontic Practice Sales Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Meet an overall sales quota Build relationships with orthodontists, their staffs, and orthodontic residents Work with a team consisting of inside sales, customer service, and accounts receivable Grow market share and sales volume within assigned geography Manage customer discounts, orders, receivables, and overall satisfaction Utilize CRM software to track leads, opportunities, and customer interactions · This position requires the use of a personal vehicle for company business and participation in Solventum's Fixed and Variable Reimbursement (FAVR) program. As a condition of employment, candidates must successfully complete a pre-hire motor vehicle record (MVR) review and maintain ongoing eligibility, including compliance with Solventum's driver policy, insurance requirements, and annual policy sign-off. Ongoing monitoring of motor vehicle history will be conducted. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor's Degree or higher from an accredited university and four (4) years of relevant experience -OR- High School Diploma/GED from an accredited institution and eight (8) years of relevant experience AND Current, valid Driver's License Additional qualifications that could help you succeed even further in this role include: Proficiency with computer applications such as Excel, PowerPoint, order entry software History of developing customer relationships Understanding of time and territory management Comfort level with technical information and numbers Ability to speak and teach in front of large groups Strong work ethic, people skills, and competitive background Work location: Location: Remote- must live within the Greater Boston area Travel: May include up to 20% domestic Relocation Assistance: Is not authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $140,675 - $182,050, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.$43k-74k yearly est. Auto-Apply 23d agoOrder Entry Technician
Trilogy Health Services
Hilliard, OH
Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. Responsibilities Are you compassionately committed to customer service? If so, we would like to hear from you! Synchrony Pharmacy, a subsidiary of Trilogy Health Services LLC, is seeking an Order Entry tech We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization. Qualifications Job Summary An order entry technician is responsible for accurately and efficiently entering customer orders into a company's system. They ensure that all order details, such as product type, quantity, pricing, and shipping information, are entered correctly. Additionally, they may communicate with customers to clarify order details or resolve any issues that may arise. Attention to detail, strong data entry skills, and excellent communication abilities are essential for this role. Roles and Responsibilities • Enters customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased into the order entry system. • Verifies and enters physician information into the system. • Enters new medication orders and enters refills. • Triage, correlates and distributes orders obtained from document imagining software. • Receives and responds to customer complaints and/or issues. • Forwards escalated concerns to the Order Entry Supervisor. • Reviews and verifies customer and order information for correctness, checking it against previously obtained information as necessary. • Assists specified departments in the preparation and shipment of orders to designated locations. • Evaluates inventory records to determine availability of requested medication. • Reviews orders for completeness according to reporting procedures and forwards incomplete orders for further processing. • Answers phone calls from customers and provides customer services solutions. • Other duties as assigned. Qualifications Education: High School / GED Experience: 1-3 years Licenses and Certifications Board Licensed and/or Certified Pharmacy Technician (CPhT) consistent with state requirements. Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 20lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. #pharmacy$25k-29k yearly est. Auto-Apply 60d+ agoBusiness Process Manager
Cielo Projects
Remote job
Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive national footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows; vinyl siding; metal accessories; metal roofing and wall systems; and insulated metal panels. Job Description ABOUT THE ROLE The Business Process Manager at Cornerstone Building Brands Aperture Solutions is responsible to lead a team to employ methods to discover, model, analyze, measure, improve and optimize business strategy and processes focusing on customer experience from an order entry perspective. In this position, you will focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability, and assist the organization to meet its business objectives and goals. WHAT YOU'LL DO Oversee and manage team members to set clear expectations and provide performance feedback to achieve success Establish workshops/activities to ensure strategic timelines are met Coordinate team efforts by site based on organizational deployment roadmap Collaborate with functional leaders and their teams to achieve harmony in goals and objectives Oversee creation of business requirements and delivery to development teams Organize validation testing for all configuration and functional changes pertaining to order entry processes and systems Manage the creation and training of standard operating procedures as they pertain to order entry functions for both internal and external customers Work with other functional areas of the business on communication of process/system changes to ensure a smooth transition of deployments Qualifications WHAT YOU'LL NEED Bachelor's degree in business or in lieu of a degree, a minimum of 10 years of significant, relevant professional experience Minimum of 5 years' experience with project leadership and team management Strong communication and leadership skills Experience mapping and testing various business processes Ability to work and collaborate with all levels of an organization Excellent knowledge of Microsoft products including Outlook, Excel, Word, and Power Point Preferred knowledge of WTS Paradigm and various ERP functionality Additional Information All your information will be kept confidential according to EEO guidelines.$74k-112k yearly est. 1d agoAutomation Product Specialist
Rexel USA
Remote job
Employees can work remotely Employment Type: Full-time Contract Type: Permanent Job Family: Sales Experience Level (for career site): Experienced Professional ** Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. **Job Description** **Summary:** The Automation Product Specialist is responsible for assisting Inside and Outside sales to drive sales of **Rockwell Automation's PLC, HMI, and Software technology products and solutions** to customers. Responsible for understanding the features and benefits of the products and solutions, providing product knowledge and addressing customer inquiries. The Automation Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products and solutions to meet those needs. **Position is remote** , when not traveling to customer/clients, but needs to be located within the sales coverage area (Northeast Ohio / Western Pennsylvania). **What You'll Do:** + Meet or exceed sales goals of assigned technology offer + Lead and support sales efforts with key targets, key customers, and key opportunities in the Northeast OH/Western PA region + Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities + Establish relationships with sales and customers to better understand sales potential + Work with sales to establish joint strategies and activities + Provide expert knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting + Create and present technical and commercial training for internal and external customers + Describe or demonstrate product to customers + Acquire, use, and continuously develop personal technical knowledge + Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery + Work with prospective customers to move projects through the sales cycle to conclusion + Properly prepare for sales calls, customers events, etc. + Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems + Perform other duties as assigned **Qualifications** Valid Driver's License High School or GED - Required 4 Year / Bachelor's Degree - Preferred + Intermediate/advanced computer skills, specifically with Excel/Outlook/Word + Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations + Ability to write reports, business correspondence, and procedure manuals + Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public + Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel + Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility **Additional Information** Disclaimer: "Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law." **Physical Demands:** + Sit: Must be able to remain in a stationary position - Frequently - 21% to 50% + Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% + Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% + Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% + Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% + Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51% **Weight and Force Demands:** + Up to 10 pounds - Occasionally - up to 20% + Up to 25 pounds - None + Up to 50 pounds - None **Working Environment:** + Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% + Exposed to electrical hazards; risk of electrical shock - None + Handles or works with potentially dangerous equipment - None + Travels to offsite locations - Frequently - 21% to 50% \#JAD123 \#CAJD **Our Benefits Include:** + Medical, Dental, and Vision Insurance + Life Insurance + Short-Term and Long-Term Disability Insurance + 401K with Employer Match + Paid vacation and sick time + Paid company holidays plus flexible personal days per year + Tuition Reimbursement + Health & Wellness Programs + Flexible Spending Accounts + HSA Accounts + Commuter Transit Benefits + Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. + Employee Discount Programs + Professional Training & Development Programs + Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.$44k-75k yearly est. 17d ago
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