Top 20 companies that use Service Calls

2. G.A.F. Seelig

Most common skills for G.A.F. Seelig:

• SR
• Pallet Jack

3. Goodyear

How Goodyear uses Service Calls:

• Ensured timely repair on all dispatched service calls.

Most common skills for Goodyear:

• Oil Changes
• Water Pumps
• Continuous Improvement
• Process Improvement
• Technical Support
• Preventative Maintenance

4. Compass Group USA

How Compass Group USA uses Service Calls:

• Maintain positive relationship with contacts at service calls.

Most common skills for Compass Group USA:

• Customer Service
• Payroll
• Food Service
• Customer Satisfaction
• HR
• Culinary

5. W M Holdings Inc

Most common skills for W M Holdings Inc:

• CRM
• Inventory Control
• Customer Service
• RFP
• Pallets
• Research Reports

6. Worldwide TechServices

How Worldwide TechServices uses Service Calls:

• Accept and delivery of all service calls assigned.
• Accept and deliver all service calls as assigned.
• Accept and deliver all service calls assigned and interact directly with clients to address technical issues.

Most common skills for Worldwide TechServices:

• Service Calls
• Administrative Tasks
• PCS
• PC
• Credit Memos
• Windows

7. PEARCE

Most common skills for PEARCE:

• Educational Programs
• Management System
• Federal Regulations
• Insurance Eligibility
• Workers Compensation
• Cranes

8. Waste Management

How Waste Management uses Service Calls:

• Perform emergency roadside service calls for or a variety of mechanical and electrical malfunctions.

Most common skills for Waste Management:

• Customer Service
• DOT
• CDL
• Customer Issues
• Recyclable Materials
• Customer Satisfaction

9. Ricoh

How Ricoh uses Service Calls:

• Place service calls for each copier.
• Field service calls from customers and track using ticketing system.
• Responded and coordinated all service calls required by customers.

Most common skills for Ricoh:

• Customer Service
• Machine Operation
• Direct Reports
• Copy Machines
• C-Level
• Healthcare

10. Honeywell

How Honeywell uses Service Calls:

• Perform after-hours service calls and on-call duties on a rotational basis.
• Covered Long Island both Nassau and Suffolk County and all 5 boroughs for installations and service calls.
• Manage and remedy service, technical, scheduling problems as they arise and handling emergency service calls personally.

Most common skills for Honeywell:

• Sigma
• Process Improvement
• ISO
• Corrective Action
• Continuous Improvement
• Management System

11. Sunbelt Rentals

How Sunbelt Rentals uses Service Calls:

• Completed service calls to make all required repairs on rental equipment on a daily basis to the company's clients.
• Limited the number of service calls and increased customer satisfaction through efficient maintenance and thorough repairs.
• Preformed Fuel Inventory on a monthly Basis & Dispatch Service Calls via the VDOS System.

Most common skills for Sunbelt Rentals:

• Vehicle Inspections
• Computer System
• Construction Equipment
• Service Calls
• OSHA
• Hydraulic Systems

12. PepsiCo

How PepsiCo uses Service Calls:

• Reduced inbound service calls by 12% by creating day-in-the-life training with the field technicians on protocol eliminating repeat calls.
• Establish positive and professional relationship with customers at service calls.

Most common skills for PepsiCo:

• PowerPoint
• Production Equipment
• Unix
• Pallets
• Direct Reports
• Customer Service

13. Burroughs

How Burroughs uses Service Calls:

• Interacted with Wincor 3rd level support on service calls.
• Complete required service calls with multiple time constraints statewide for Alabama and for Mississippi.
• Dispatched engineers to various sites on service calls.

Most common skills for Burroughs:

• Real Estate
• Computer System
• Conference Calls
• Routine Maintenance
• Service Calls
• SLA

14. Trane

How Trane uses Service Calls:

• Answered inbound customer service calls related to the products and services sold by Trane and American Standard.
• Assist clients with high level emergency service calls.
• Typed and sent out invoices, answered all service calls, worked well with co-workers.

Most common skills for Trane:

• HVAC
• Assembly Line
• Financial Data
• Sigma
• PLC
• Customer Orders

15. CBRE Group

How CBRE Group uses Service Calls:

• Initiate service calls for copiers.
• Respond to tenant service calls.

Most common skills for CBRE Group:

• Direct Calls
• HVAC
• Real Estate
• Project Management
• Plumbing
• Customer Service

16. CB Richard Ellis Memphis LLC

17. Convergint

How Convergint uses Service Calls:

• Track, invoice and collect on all service calls.
• Handle all incoming service calls, dispatch and manage field tech schedules for service issues and inspections.
• Performed scheduling and dispatching of technicians for service calls and preventative maintenance calls to our customers on a daily basis.

Most common skills for Convergint:

• Service Calls
• Windows
• Control Systems
• Customer Relationships
• HVAC
• Intellectual Property

18. Xerox

How Xerox uses Service Calls:

• Manage service calls and training needs for city, state, and government accounts.
• Maintained in vehicle and parts storage inventories needed for service calls.
• Document service calls and parts usage; order supplies as needed.

Most common skills for Xerox:

• Customer Satisfaction
• Customer Service
• Computer System
• Customer Issues
• Medicaid
• Troubleshoot

19. TRI-AD

Most common skills for TRI-AD:

• Account Management
• Front End Loader
• Performance Management
• System Administration

20. Canon

How Canon uses Service Calls:

• Assist customers over the phone in setting up service calls for their copiers Input close-out information once the service calls are completed
• Install and resolves service calls without assistance.
• Responded to service calls and technical phone support.

Most common skills for Canon:

• Customer Service
• Customer Satisfaction
• Technical Support
• C-Level
• PowerPoint
• Unix