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Software support engineer vs computer engineer

The differences between software support engineers and computer engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a software support engineer, becoming a computer engineer takes usually requires 1-2 years. Additionally, a computer engineer has an average salary of $96,805, which is higher than the $87,968 average annual salary of a software support engineer.

The top three skills for a software support engineer include java, software support and customer service. The most important skills for a computer engineer are python, software development, and java.

Software support engineer vs computer engineer overview

Software Support EngineerComputer Engineer
Yearly salary$87,968$96,805
Hourly rate$42.29$46.54
Growth rate21%10%
Number of jobs364,072126,709
Job satisfaction4-
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 66%
Average age3942
Years of experience42

What does a software support engineer do?

Working closely with a company's software development team, a software support engineer specializes in handling complex software issues and providing technical assistance to customers. Among their responsibilities include answering calls and correspondence, addressing problems and concerns, troubleshooting, providing step by step solutions, and referring clients to other services when necessary. Moreover, a software support engineer may also take part in software development procedures by creating test structures, identifying and eliminating bugs to ensure the quality and efficiency of software and applications.

What does a computer engineer do?

A computer engineer is someone who examines, designs, and manages computer hardware and software systems. He/She or she helps in solving issues or any concerns that may occur with the computer's hardware and software as well as assists in the innovation of computer technology. Computer engineers are responsible for computer hardware design, development, research, and test computer systems. They examine components like circuit boards, processors, memory devices, routers, and networks. While, those working with the computer software are in charge of the development, design, and administration of software programs.

Software support engineer vs computer engineer salary

Software support engineers and computer engineers have different pay scales, as shown below.

Software Support EngineerComputer Engineer
Average salary$87,968$96,805
Salary rangeBetween $67,000 And $114,000Between $70,000 And $132,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAppleWaymo
Best paying industryTechnologyFinance

Differences between software support engineer and computer engineer education

There are a few differences between a software support engineer and a computer engineer in terms of educational background:

Software Support EngineerComputer Engineer
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 66%
Most common majorComputer ScienceComputer Engineering
Most common collegeMassachusetts Institute of TechnologyHarvard University

Software support engineer vs computer engineer demographics

Here are the differences between software support engineers' and computer engineers' demographics:

Software Support EngineerComputer Engineer
Average age3942
Gender ratioMale, 80.5% Female, 19.5%Male, 86.3% Female, 13.7%
Race ratioBlack or African American, 4.4% Unknown, 4.8% Hispanic or Latino, 8.1% Asian, 30.0% White, 52.6% American Indian and Alaska Native, 0.2%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 53.5% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between software support engineer and computer engineer duties and responsibilities

Software support engineer example responsibilities.

  • Build, manage and maintain physical server hardware and perform upgrades and OS patching as needed.
  • Manage multiple Salesforce projects with tight deadlines effectively.
  • Manage multiple sandbox environments for Salesforce application testing.
  • Manage and troubleshoot new release/patch deployments and provide support for application relate problems.
  • Conduct several interviews with management and end-users which lead to finish the database application.
  • Design and maintain consumer portals in ASP.NET using HTML, CSS, and JavaScript.
  • Show more

Computer engineer example responsibilities.

  • Manage electronic files using the PDM system.
  • Script VBA to automate the creation of installation documents.
  • Manage DNS and Kerberos infrastructure services for the computing center.
  • Manage and design UAT tests for new software release, delegate out tasks, and report results back to QA department.
  • Manage automation jobs within Jenkins.
  • Manage collaborative CSV documentation efforts using Microsoft SharePoint.
  • Show more

Software support engineer vs computer engineer skills

Common software support engineer skills
  • Java, 11%
  • Software Support, 7%
  • Customer Service, 6%
  • Technical Support, 6%
  • C #, 5%
  • Troubleshoot, 5%
Common computer engineer skills
  • Python, 15%
  • Software Development, 8%
  • Java, 6%
  • Linux, 6%
  • C, 5%
  • C++, 5%

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