Post job

Software support engineer vs software design engineer

The differences between software support engineers and software design engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a software support engineer and a software design engineer. Additionally, a software design engineer has an average salary of $98,799, which is higher than the $87,968 average annual salary of a software support engineer.

The top three skills for a software support engineer include java, software support and customer service. The most important skills for a software design engineer are software development, python, and software design.

Software support engineer vs software design engineer overview

Software Support EngineerSoftware Design Engineer
Yearly salary$87,968$98,799
Hourly rate$42.29$47.50
Growth rate21%21%
Number of jobs364,072315,080
Job satisfaction4-
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 72%
Average age3939
Years of experience44

What does a software support engineer do?

Working closely with a company's software development team, a software support engineer specializes in handling complex software issues and providing technical assistance to customers. Among their responsibilities include answering calls and correspondence, addressing problems and concerns, troubleshooting, providing step by step solutions, and referring clients to other services when necessary. Moreover, a software support engineer may also take part in software development procedures by creating test structures, identifying and eliminating bugs to ensure the quality and efficiency of software and applications.

What does a software design engineer do?

A software design engineer or SDE is part of a software development enterprise. Software design engineers determine the problems or issues and figure out how to establish programs to ease and automate the situations. They fabricate style sheets for the management of the individual aspects of huge engineering projects. It is their job to develop strategies for hardware architecture and software engineering. They also handle and mentor engineering interns for professional guidance.

Software support engineer vs software design engineer salary

Software support engineers and software design engineers have different pay scales, as shown below.

Software Support EngineerSoftware Design Engineer
Average salary$87,968$98,799
Salary rangeBetween $67,000 And $114,000Between $74,000 And $130,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAppleApple
Best paying industryTechnologyTechnology

Differences between software support engineer and software design engineer education

There are a few differences between a software support engineer and a software design engineer in terms of educational background:

Software Support EngineerSoftware Design Engineer
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 72%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyHarvard University

Software support engineer vs software design engineer demographics

Here are the differences between software support engineers' and software design engineers' demographics:

Software Support EngineerSoftware Design Engineer
Average age3939
Gender ratioMale, 80.5% Female, 19.5%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 4.4% Unknown, 4.8% Hispanic or Latino, 8.1% Asian, 30.0% White, 52.6% American Indian and Alaska Native, 0.2%Black or African American, 4.5% Unknown, 4.8% Hispanic or Latino, 8.2% Asian, 29.9% White, 52.4% American Indian and Alaska Native, 0.2%
LGBT Percentage8%8%

Differences between software support engineer and software design engineer duties and responsibilities

Software support engineer example responsibilities.

  • Build, manage and maintain physical server hardware and perform upgrades and OS patching as needed.
  • Manage multiple Salesforce projects with tight deadlines effectively.
  • Manage multiple sandbox environments for Salesforce application testing.
  • Manage and troubleshoot new release/patch deployments and provide support for application relate problems.
  • Conduct several interviews with management and end-users which lead to finish the database application.
  • Design and maintain consumer portals in ASP.NET using HTML, CSS, and JavaScript.
  • Show more

Software design engineer example responsibilities.

  • Fabricate style sheets to manage the look-and-feel of the site using CSS, bootstrap and XML.
  • Work on HMI (including both GUI and SUI) apps for shell menu and device manage app.
  • Contribute to implementing microservices used to manage entities and maintain a synchronize state between supplier and distributor.
  • Code are developed under Linux using C++.
  • Develop and invent a tool to auto-generate HTML for hypertext navigation of the XML source code for ADT.
  • Participate in the design architecture, documentation, development, and testing using C++ on a UNIX base system.
  • Show more

Software support engineer vs software design engineer skills

Common software support engineer skills
  • Java, 11%
  • Software Support, 7%
  • Customer Service, 6%
  • Technical Support, 6%
  • C #, 5%
  • Troubleshoot, 5%
Common software design engineer skills
  • Software Development, 7%
  • Python, 7%
  • Software Design, 7%
  • Java, 6%
  • Linux, 5%
  • GIT, 4%

Browse computer and mathematical jobs