Sonesta Hotels jobs in Boca Raton, FL - 691 jobs

The Security Officer is responsible for the safety and security of all our guests, employees and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations. The Security officer also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Performs normal hotel security functions to include fire prevention and safety checks. Investigates thefts, accidents, and other incidents which occur on the property. Prevents losses of company and guest's property due to thefts, burglary, pilferage, and other criminal activity. Ensures a safe and tranquil environment for guests and employees. Assist guests and colleagues on all security and safety related enquiries. Resolves guest and employee complaints regarding safety and security matters. Conduct floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours. Monitors the activities of personnel on the premises to detect and counter thefts and other criminal activities. Completes associates forms and reports related to any accidents or issues within the premises of the hotel. Immediately report hotel deficiencies to appropriate departments for immediate repair. To perform other work related duties as assigned by Management. QUALIFICATIONS AND REQUIREMENTS: Regular and punctual attendance. Ability to adhere to the property's grooming standards. Ability to stand and walk on a continuous basis, and run as warranted. Ability to safely operate a motor vehicle during all hours and in all weather conditions. Ability to understand and execute all safety and emergency procedures, (for example: fire, crowd control, inclement weather, and bomb threats.) Ability to understand and operate emergency equipment, (for example fire extinguishers, wheel chairs, respirators.) Ability to lift, carries, and store in overhead areas approximately 50 lbs. Ability to lift and move, in an emergency situation, an immobilized adult. Ability to bend, squat, kneel, climb (including stairs and ladder), and reach. Ability to push and/or pull approximately 75 lbs. Ability to work in extreme temperature. Ability to utilize communication equipment (for example: telephones, radios, and beepers.) Ability to communicate clearly and effectively with guests and other employees. Ability to interact with guests and other employees in a courteous, empathetic, and discreet manner. Ability to read and write effectively. Ability to sustain direct contact with the public; must establish high degree of customer service, (smile, eye contact, positive personal presentation, etc.), and high volume interaction with guests and staff. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

**Additional Information** **Job Number** 26211095 **Job Category** Reservations **Location** The Ritz-Carlton Key Biscayne Miami, 455 Grand Bay Dr, Miami, Florida, United States, 33149VIEW ON MAP (************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Candidate needs to be based in Miami should their assistance is needed to support a program or event, This temporary position will be from January to May **Job Number** 25205055 **Job Category** Event Management **Location** The Miami Beach EDITION, 2901 Collins Ave, Miami Beach, Florida, United States, 33140VIEW ON MAP (****************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** Y **Position Type** Management **Pay Range:** $26.92 to $36.06 per hour **Bonus Eligible:** Y **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area. **CORE WORK ACTIVITIES** **Managing Banquet Operations** - Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props). - Applies knowledge of all laws, as they relate to an event. - Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. - Adheres to and reinforces all standards, policies, and procedures. - Maintains established sanitation levels. - Manages departmental inventories and maintains equipment. - Schedules Event Services staff to forecast and service standards, while maximizing profits. - Assists team in developing lasting relationships with groups to retain business and increase growth. **Participating in and Leading Banquet Teams** - Sets goals and delegates tasks to improve departmental performance. - Conducts monthly department meetings with the Banquet team. - Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. - Acts as a liaison to the kitchen staff. - Leads shifts and actively participates in the servicing of events. **Ensuring and Providing Exceptional Customer Service** - Sets a positive example for guest relations. - Interacts with guests to obtain feedback on product quality and service levels. - Responds to and handles guest problems and complaints. - Empowers employees to provide excellent customer service. - Verifies employees understand expectations and parameters. - Strives to improve service performance. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Reviews comment cards and guest satisfaction results with employees. **Conducting Human Resources Activities** - Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures. - Observes service behaviors of employees and provides feedback to individuals. - Monitors progress and leads discussion with staff each period. - Participates in the development and implementation of corrective action plans. - Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. - Attends and participates in all pertinent meetings. Candidate must be based in Miami should their assistance is needed to support a program or event. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Opportunity: Bus Person Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards. Potential Career Path Food Runner - Restaurant Server- Restaurant Floor Manager Essential Job Functions Clear dirty table settings and prepare table for resetting. Maintain stock and cleanliness of stations for all meal periods. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements High School diploma or equivalent. Work Environment and Context Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Opportunity: Maintenance Manager Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure. Potential Career Path Chief Engineer - Area Chief Engineer - Regional Director of Engineering Essential Job Functions Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Conduct room inspections and identify repair needs. Manage and coordinate bids, quotes and contracts for 3 rd party vendors. Oversee small projects, or PIPS, and manage and report on the work progress. Install or repair sheet rock and other wall coverings. Paint designated areas and items. Install and replace basic electrical fixtures. Replace light switches, receptacles, light bulbs, and fixtures. Install, replace, and program televisions. Perform minor plumbing functions. Replace and repair heating and cooling pumps as well as preventative maintenance on units. Troubleshoot and repair kitchen equipment. Perform preventative maintenance on a scheduled basis and complete work orders as necessary; keep accurate records of PM's on all rooms and equipment. Maintain the building exterior and “curb appeal” of entire hotel grounds Refurbish, paint and finish furniture and fixtures as needed. Test, examine, and maintain hotel's life safety systems to ensure they are 100% operational at all times. Maintain repair and preventive maintenance records and coordinate compliance of service contracts. Perform and maintain work to local, state and Federal codes. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Position Requirements High School diploma and/or trade school course work in related field preferred. Previous supervisory engineer/maintenance experience required or equivalent training. Certifications may be required. HVAC certification preferred. Work Environment and Context Work schedule varies and may include working on holidays and weekends or alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, climbing, stooping, kneeling or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

The Laundry Attendant (LA) works with the Housekeeping Management Team to work in the commercial laundry facility. The LA's responsibilities include cleaning and storing linens in a timely, organized manner to ensure that hotel's laundry and linen needs are met. The LA may be scheduled to clean guest rooms and public space areas in accordance with time, product and placement standards to ensure total guest satisfaction. Job Description Work Environment On site hotel laundry facility. Must be able work in a fast-paced environment. Physical Demands Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force. frequently or constantly to lift, carry, push, pull or otherwise move objects. Frequent bending, stooping, kneeling and reaching. Ability to stand during entire shift. Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required. Education and Experience Housekeeping or laundry experience in hotels preferred. Principle duties and responsibilities (Essential Functions) include: Wash, dry, and fold linen and towels. Operate laundry machinery such as washers, driers, and ironers. Sort, rotate, and store dried articles according to type. Sort and remove torn and stained articles. Sort and count articles to verify quantities on laundry requisitions. Maintain the cleanliness, organization, and maintenance of the laundry room, machinery, housekeeping office and storage areas. Respond to guests' special requests in a prompt and courteous manner. Assist Housekeeping leadership during linen inventory. Protect company assets and make sure equipment is working correctly. Notify manager on any damages, defects, needed maintenance repairs and disturbances. Adhere to all laundry procedures and company policies. Attend departmental pre-shift and mandatory meetings. Perform other duties as requested by management. Qualifications and Skills Attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Excellent organizational skills. Prioritization and time management skills. Able to work quickly without compromising quality. Ability to work with little supervision and maintain a high level of performance. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

**Additional Information** **Job Number** 25198300 **Job Category** Rooms & Guest Services Operations **Location** W South Beach, 2201 Collins Ave, Miami Beach, Florida, United States, 33139VIEW ON MAP (****************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Opportunity: Phone Operator Answer and direct internal and external telephone calls in accordance with established guest service and sustainability standards. Potential Career Path Front Desk Supervisor -Front Office Manager - Assistant General Manager Essential Job Functions * Promptly and professionally answer telephone calls and ascertain. the correct extension and direction of call. * Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. * Receive wake-up call information, input accurately into the automated wake-up system and verbally confirm time with guest. * Page guests and patrons using the public address system. * Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests. * Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately. Initiate emergency response as necessary and legibly document pertinent details. * Respond to and resolve all complications and complaints. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Position Requirements * High School diploma or equivalent. * Previous receptionist or customer service experience preferred. Work Environment and Context * Work schedule varies and may include working on holidays and weekends. * Requires standing for extended periods, speaking, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Join the newly rebranded Sonesta Miami Airport Team! Our 308 room, full-service hotel is centrally located minutes from Miami International Airport and close to major city attractions. We offer a 24-hour fitness center, business center, Marketplace, Roof Top Pool, 1 dining outlet (Tailwinds), and free shuttle service to and from the airport. Job Description The Steward sets the tone for Sonesta's mission by always going above and beyond for our guests and coworkers. The role's responsibility is to clean , sanitize, transport and store pots and pans, china, glassware, silverware and other equipment to be used in the Food and Beverage department. The Steward is also responsible maintaining the cleanliness of the kitchen, storage areas, dumpster area and back dock area according to established safety and sanitation guidelines. The ideal candidate has a passion for hospitality and providing exceptional service. Work Environment Must be able work in a fast-paced environment. Majority of work takes place indoors. Must be able to tolerate extreme temperatures - i.e. freezers, loading dock. Physical Demands Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to push and pull equipment weighing up to 250 lbs. Frequent bending, kneeling and reaching. Ability to stand during entire shift. Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays. Must be flexible to work variable shifts (days, nights, overnights). Ten to twelve hour shifts sometimes required. Education and Experience Previous experience as a kitchen worker preferred. High school diploma or general education degree (GED) preferred. Principle duties and responsibilities (Essential Functions) include: Operate dish machine, clean and sanitize pots and pans, china, glassware, flatware, kitchen equipment and other utensils. Store all clean pots and pans, china, glassware, flatware, kitchen equipment and other utensils to its proper storage location using care to minimize breakage. Clean and sanitize the kitchen and food preparation areas. Sweep and mop all kitchen floors and other assigned areas. Collect and properly dispose of trash. Service food for the Employee Cafeteria as specified by the Chef or Kitchen Supervisor. Adhere to established safety and sanitation guidelines. Adhere to uniform and grooming standards. Perform other duties or projects as requested by management. Qualifications and Skills Attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Excellent organizational skills and attention to detail. Prioritization and time management skills. Able to work quickly without compromising quality. Ability to work with minimal supervision and maintain a high level of performance. Must be able to tolerate hot temperatures in excess of 110 degrees near dish machine, when assigned for entire shift. Must be able to tolerate the use of certain chemicals for cleaning and sanitizing. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do In this role, you'll use your knowledge of regional trends, actively respond to financial performance, provide strategic direction for the sales teams, and ensure achievement of Kimpton's short and long term goals. Direct and lead your team to achieve budgeted top-line revenues. Accountable for Sales and Marketing budget to assure appropriate spend. Act as the hotel ambassador by establishing relationships with the community to increase the hotel's exposure. Work tactically with the Director of Revenue Management (DORM), Digital Marketing, and Public Relations teams to ensure a strategically symbolic relationship between all disciplines. Some of your responsibilities include: Provide coaching, mentoring, and training to the sales team, continually assessing their strengths and challenges. Develop marketing and PR initiatives to support sales strategies and activities. Establishes a sense of urgency with the team to understand and anticipate needs. Responsible for working directly with the Regional Director of Sales + Marketing (RDSM) and General Manager in building a clear and credible vision for the hotel. Handles specific accounts assigned by the RDSM. Handles assigned market segment based upon experience and depth of contact base to benefit the hotel. Knowledgeable of competitive set and recommends sales/pricing strategies, service, and product improvements to stay competitive. Responsible for achieving the group rooms and catering revenue budget for hotel. Align with the People & Culture Department (HR), structures, and systems to achieve strategic goals and maximize all revenues. Consistently reviews shifts in market mix with revenue and operations teams and makes deployment/pricing recommendations. Work with IHG Corporate Sellers to communicate specific account needs to impact revenues. Responsible for appropriate identification of key markets and supporting deployment and travel schedule strategies. Responsible for directing all Public Relations efforts including management of the Public Relations firm and collaboration with the Kimpton Home Office PR team. Develop appropriate revenue/production goals with the RDSM's support and approval. Works with DORM and Director of Catering on monthly, quarterly, and annual rooms, budgets, and forecasting. Responsible for management of departmental budgets including forecasting monthly expenses and explanation of variances on P&L. Pulls and analyzes relevant data to develop and recommend appropriate actions. Assist with individual quarterly action plans and quarterly Kimpton Check-Ins for your team. Ensure that accurate and detailed notes/traces of accounts are maintained via Opera and Delphi databases. What You Bring Bachelor's degree in Hotel Administration or Business preferred. 5 years of sales experience. Excellent verbal and written communication skills, computer literacy, and working knowledge of Delphi sales software, Microsoft Office Suite, Tableau etc. Ability to encourage, lead and develop a team by example. Well organized, detail oriented with excellent follow-up and communication skills. Ability to convert vision into specific and tangible actions. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity. Ability to adapt rapidly to evolving market dynamics and needs. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

The Engineer performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. Key Job Functions Make repairs to hotel air conditioning system (i.e. change or clean filters, clean coils, replace motors, water valves, actuators, heating strips, purge water lines etc.). Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVC-Heating Ventilation and Air Conditioning, electrical, etc.). Take required readings on equipment. Test cooling tower and record readings. Replace and program televisions as needed. Replaced light switches, receptacles, light bulb and fixtures. Perform furniture repair. Replaced and repair pumps. Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc.). Trace and repair all types of water lines. Troubleshoot and repair kitchen equipment. Maintain repair and preventive maintenance records. Perform and maintain work to local, state and Federal codes. Paint designated areas. Repair and finish sheet rock. Repair all types of wall coverings. Repair and program hotel electronic lock system. Perform assignments and specific projects requested by management. Perform all routine building inspection checklists. Fill out Daily Call Log Report and Incident Reports as needed. Clean all work areas after completing job. Maintain all mechanical items in guest rooms and public areas. Receive direction for house calls via radio. Assist other engineers and mechanics with assignments, work as a team. Maintain all grounds and landscaping. Pressure washing as needed. Have a thorough understanding of Sonesta fire alarm procedures and other emergencies. Follow procedures for elevator entrapment. Follow procedures reporting in response to water leak. Follow procedures in response to fire alarm. Have a thorough understanding of Sonesta Hotel rules, regulations and SOPs. Perform assignments and specific projects requested by management. Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest's name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Build solid relationship with your Colleagues Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Qualifications and Skills A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency. At least 1 year of general maintenance experience, preferably in a hotel or resort. Track record of delivering exceptional guest or client experience. Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates. Strong communication skills Appropriate professional appearance and demeanor Ability to utilize the following equipment: telephone, pen/pencil, photo-copying machine, all engineering related tools and equipment and cleaning equipment. Ability to work within the interior and exterior of the hotel. May be exposed to extreme heat and cold temperatures. Flexible and long hours sometimes are required. Heavy work - exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds constantly to lift, carry, push, pull or otherwise move objects. May be exposed to various hazardous chemicals. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration. Some of your responsibilities include: Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook. Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary. Make sure all shifts are covered as scheduled, cover as necessary. Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures. Ensure the completion of the desk agents' AM/PM checklist. Handle guest situations as they arise in a calm and professional manner. Be an expert in all employee duties to ensure you are "leading by example" in all that you do. Maintain professional contact via telephone with all other hotel departments. Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc. Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies. Counsel and coach employees when necessary, using accurate documentation and techniques. Ensure all employees complete their duties before departing, that they are posted at their stations on time. Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards. Accountable for meeting or coming in under payroll and expense budgets. What You Bring 2 years of related experience in hospitality or similar industry. High School Diploma is preferred. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Principle duties and responsibilities (Essential Functions) include: Key Job Functions Must have complete knowledge of service time, menu, and specials for each function assigned. Service every function according to Sonesta Service Standards. Always inquire if additional service is needed. Responsible for set-up and break down of tables in the meeting rooms according to BEOs and guests' requests. Responsible to learn about the VIPs in each function and their special needs. Complete all side duties as assigned. Must minimize breakage. Attend all designated staff meetings and training sessions. Perform all banquet side work as designated by the supervisor. Efficiently and properly perform all service standards. Attend to all needs of the guests during functions, paying special attention to diets or any special orders. Report to Supervisor any need for housekeeping and/or repairs of any equipment or function areas. Must be familiar with and adhere to all liquor liability laws. Must attend all designated pre-meal meetings. Responsible for setting up banquet area. Adhere to predefined drink service guidelines and responsible for beverage familiarization. Perform any other duties assigned by management. Maintain a neat and professional appearance. Maintain an awareness of liquor costs and minimize waste, which may raise them. Must be familiar with all policies related to liquor liability laws. Ability to open and close the shift assigned. Must serve all guests in consistent manner, using Sonesta Service Standards. Must be able to bus tables and re-set them as needed. Must know the function menu and be able to describe the items to guests. Must be able to resolve guests' issues and create an amazing experience. Must be able to communicate and maintain a positive relationship with culinary and stewarding staff. Maintain an awareness of all functions, events and meetings taking place at any given time. Control heavy volume at pick times. Knowledge of hotel property. Inform the guest about buffets, hotel activities and community. Attend to and anticipate guest's needs. Greet guests. Anticipate guest's needs to create an amazing experience. Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest's name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Build solid relationship with your Colleagues Treat colleagues with respect and dignity. Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Qualifications and Skills A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency. Track record of delivering exceptional guest or client experience. Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates. Strong communication skills. Appropriate professional appearance and demeanor. Ability to handle cash, vouchers, coupons, and credit cards as needed. Ability to bus and set-up tables throughout shift to expedite and improve services within restaurant. Maintain clean surroundings Follows Sonesta's grooming standards. Occasional lifting up to 25 pounds. Pushing supply carts. Carrying trays. Additional Job Information/Anticipated Pay Range Company Overview Sonesta Welcome to Sonesta. These three simple words could open up a whole new world to you. Each of the hotels and resorts in the Sonesta Collection provides a unique experience unrivalled in the hotel industry. Sprung from the classic hoteliers of the mid-20th century, Sonesta enjoys a rich history celebrating over 75 years in hospitality. We offer a diverse and distinctive portfolio of nearly 60 properties across three continents, each providing an authentic visit delightfully reflecting the culture and personality of its destination. We aspire to greet every Sonesta guest with a spirit of warmth and welcome, proudly exceeding our guests' expectations. Those aspirations extend deep into the heart of our hotels - right into the lives of our employees. In fact, we consider ourselves more than a hotel management company - we're a member of the communities we serve. At our core, we celebrate the individuality of everyone who walks through our doors. For our employees, that means we ensure they develop the skills and tools they need to do their job and exceed even their own expectations. We invite you to discover what you have been missing at Sonesta. Join us - we can't wait to meet you! We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify, or any other characteristics required by law. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

**Additional Information** **Job Number** 26000524 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Bal Harbour Resort, 9703 Collins Ave, Bal Harbour, Florida, United States, 33154VIEW ON MAP (******************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Supervisory Experience: No supervisory experience. License or Certification: None REQUIRED QUALIFICATIONS Related Work Experience: 6-months related work experience required. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

TheBanquet House Attendant oversee the banquet set-up operations as they perform general clean up tasks, maintain banquet rooms and other meeting spaces and the hotel in general. The Banquet House Attendant will be responsible for ensuring the proper collecting and distributing of linens, setting up meeting spaces as well as fulfilling any additional guest requests. This position is to ensure that all set-up tasks are performed efficiently and effectively and to company standards. Key Job Functions Perform and oversee general cleaning tasks using standard hotel cleaning products, as assigned by a manager, to adhere to health standards. Perform and oversee other duties as requested by manager, such as cleaning unexpected spills, restocking closets, or moving linen, waste and operational supplies. Assist with any operational duties to execute special guest requests. Clean areas and perform duties not included in the standard work description to resolve unexpected operational situations. Work closely with team members and members of the management team on projects. Comply with the standards of the Hotel Maintain banquet rooms and employee areas; ensure compliance with all established standards, related to cleanliness, maintenance, safety and security. Report and correct any observed discrepancy to established standards. Collect and distribute linens, stock in proper locations, keep track of inventories for the day. Remove waste from the service areas. Clean assigned areas by using correct equipment and designated cleaning chemicals, according to regulations and requirements. Provide guests with requested items and supplies. Set up event rooms as per BEO guidelines. Confirm set up with Captain or manager prior to events. Gather and bring to the event space all supplies required for the event: including tables, linens, chairs, pens, note pads, water glasses, mint bowls or anything outlined in the BEO. Oversee the set up and break down of all furniture and equipment in event spaces as per BEO. Oversee/Break down and store all equipment in designated storage spaces. Maintain organization and cleanliness of banquet storage spaces. Assist management with operational duties. From time to time assist other positions in the hotel, such as steward, banquet server, and banquet bar back with duties as needed and as assigned by Manager. Additional Job Description A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency. Track record of delivering exceptional guest or client experience Have 1+ years of experience working in a hotel banqueting department. Strong verbal and written communication skills. Strong attention to detail. Able to prioritize and multi-task. Ability to lead and assign tasks accordingly. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

DUTIES AND RESPONSIBILITIES: Prepare and cook orders for daily operations. Advise supervisor of low inventory items; assists in receiving items and taking inventory as required. Maintain sanitation and cleanliness standards in the kitchen area that meet or exceed the state and local Health Board inspection and Sonesta's requirements. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Reports all unsafe or malfunctioning equipment to supervisor. May assist by performing ware washer or other kitchen duties as needed. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Outlets, Maintenance, and Guest Services. May occasionally interact directly with guests. May assist with other duties as assigned. Qualifications and Requirements: Basic reading, writing and math skills. Some food preparation experience or training preferred. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Handling food, objects, products and utensils Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff and supervisors. Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when monitoring inventory. Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays. Work Area: Main Kitchen, F&B service areas. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

**Additional Information** **Job Number** 25201516 **Job Category** Rooms & Guest Services Operations **Location** The Miami Beach EDITION, 2901 Collins Ave, Miami Beach, Florida, United States, 33140VIEW ON MAP (****************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique - and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

The Steward works with the culinary team to clean and sanitize pots, pans, utensils, the kitchen and other kitchen equipment, in accordance with time, product and placement standards to ensure total guest satisfaction. The Steward adheres to hotel standard in operating the dish machine to ensure designated restaurant and kitchen are properly cleaned and maintained. Assists in cleaning of other kitchen equipment such as pots and pans. Completes other special projects assigned. Key Job Functions * Use correct cleaning chemicals for designated items, according to OSHA Standards * Setup and organize work station with proper equipment * Check the working condition of equipment to make sure it works properly. * Fill the dish machine with proper water level and ensure the temperature level is set to standard * Organize the breakdown area for dirty ware * Remove excess food/debris from soiled ware before placing them in the machine * Position dirty ware in the designated racks for cleaning * Remove washed ware and allow them to dry -put them in designated area * Inspect the cleanliness and condition of all washed equipment and areas; re-clean any item not meeting standards * Handle all dishes carefully to prevent breakage and losses * Change dish machine water/fill and refill as to ensure all dishes are properly cleaned * Clean spills in kitchen and work areas immediately * Transport garbage can from kitchen and work areas to dumpster, empty and clean according to standard * Report damages, maintenance, problems or safety hazards to supervisor * Organize and restock wash areas for next shift * Build solid relationship with your Colleagues * Treat colleagues with respect and dignity * Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. * Deliver Passionate & Engaging Service to our Guests * You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations * You will consistently deliver our GUEST model: * Greet or welcome everyone, warmly with a smile * Use eye and ear contact and guest's name * Establish/anticipate needs * Solve and own all requests/complaints * Thank everyone Additional Job Information/Anticipated Pay Range A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency. * High school graduate or equivalent, previous experience in hotel/restaurant dishwashing, familiar with proper sanitation regulation, and knowledge of proper chemical handling preferred * Ability to speak read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization * Track record of delivering exceptional guest or client experience * Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates * Appropriate professional appearance and demeanor Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Supervisory Experience: No supervisory experience. License or Certification: None REQUIRED QUALIFICATIONS Related Work Experience: 6-months related work experience required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.