Space controller vs reservation sales agent

Differences between space controller and reservation sales agent duties and responsibilities

Space controller example responsibilities.

• Manage team accountable for overall computer hardware and operating systems within new MCC.
• Manage and coordinate customer delivery commits between production, engineering and logistics.
• Cite by STS-74 crew for support of Mir docking module space construction operations.
• Provide pre-flight, real-time, and post-flight grind navigation support for NASA space shuttle missions.
• Create checklist for STS-71 (first Mir docking) and remain in charge of it through Mir/Shuttle program completion.
• Perform preventive maintenance which include calibration of all Satcom equipment as necessary.
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Reservation sales agent example responsibilities.

• Provide customer service and achieve sales quotas by efficiently answering and completing incoming reservations calls quickly.
• Receive and handle high volume of inbound customer calls booking domestic and international airline reservations.
• Communicate information regarding designate VIP reservations.
• Assist customers in booking reservations to international/domestic destinations, while identifying opportunities to sell beneficial options and services.
• Assist guests and travel representatives with reservations, itineraries and transportation arrangements using a GDS program.
• Attend agency clients personally and by telephone, to sell tickets for the Amadeus system of the airline.
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