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Sunrise Senior Living Management Inc jobs in Peabody, MA - 476 jobs

  • Dishwasher

    Sunrise Senior Living 4.2company rating

    Sunrise Senior Living job in Burlington, MA

    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2025-234260 JOB OVERVIEW The Dishwasher is responsible for cleaning and janitorial duties in areas dedicated to the production and consumption of food and beverage, including the kitchen, dining room, bistro, private dining room, serveries/pantries, and any other identified locations. Responsibilities include but are not limited to dish and pot washing, cleaning of general areas and kitchen equipment, and storage and rotation of food and supplies while adhering to all food safety and sanitation requirements and maintaining a safe and orderly kitchen. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Set-up and maintain the dish and pot washing areas. Operate dish machine(s) according to manufacturer instruction. Perform dishwashing tasks to properly wash and sanitize all dishes and china, silverware, glassware, utensils, and cookware. Maintain accurate dish machine and pot and pan sink temperature and sanitation logs and report any issues promptly. Maintain accurate equipment logs and report any issues promptly. Complete assigned kitchen cleaning duties and ensure accuracy of daily and weekly cleaning logs. Clean assigned kitchen equipment, including but not limited to stoves, ovens, fryers, microwaves, mixers, slicers, refrigerators, freezers, worktables, prep sinks, ice makers, coffee machines, hoods and ventilation screens. Perform assigned janitorial duties, including but not limited to sweeping work areas, mopping floors, washing walls and ceilings, sanitizing production areas, and emptying trash. Assist with food preparation and plating when necessary. Maintain the correct storage of all cookware, china, glassware, and utensils. Maintain the correct storage of all janitorial and chemical supplies. Assist in the receiving, storage, dating, labeling, and rotation of food and non-food supplies. Comply with national/provincial regulations pertaining to occupational health and safety and Risk Management programs and policies, adhere to safety rules and regulations, and practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. Responsible for performing other Dining Services duties when assigned by community leadership in the following areas, but not limited to: Clean and maintain the dining room and bistro to the highest standards per company guidelines. Bus and reset tables per company standards. Take and deliver food orders in a timely manner. Prepare and serve light meals in a timely manner and in accordance with established standardized recipes and menus. Collaboration, Engagement, and Team Success Participate and commit to working toward team goals. Demonstrate our Team Member Credo in daily interactions. Commit to serving our residents and guests through our Principles of Service. Contribute to the overall engagement programs for both residents and team members. Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Dining Services Coordinator (DSC). Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Written and verbal skills for effective communication Ability to handle multiple priorities Demonstrate good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. One (1) year job related experience preferred High School diploma/GED Completion of the following training may be required and/or certificates available per regulations and laws as applicable: CPR Certificate and First Aid Certificate ServSafe Food Handler Card Local Health Department Food Handler Card ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay my FlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
    $33k-39k yearly est. Auto-Apply 60d+ ago
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  • Executive Director

    Sunrise Senior Living 4.2company rating

    Sunrise Senior Living job in Braintree Town, MA

    **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.** **COMMUNITY NAME** Sunrise of Braintree **Job ID** 2026-237256 **JOB OVERVIEW** The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members. **RESPONSIBILITIES & QUALIFICATIONS** **Essential Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: **Inspiring Others** + Motivate individuals toward higher levels of performance that are aligned with the organization's vision and values. + Communicate a clear, customer focused vision, based upon a Resident Centered Model of care. + Model a strong belief in mission, vision, and purpose. + Articulate clearly, in words and behavior, the Sunrise Shared Values, Principles of Service, the Sunrise Team Credo and the Leaders Serve Hallmarks. **Guiding Team Success** + Build, motivate, and guide a cohesive team to complete team goals using appropriate methods and a flexible interpersonal style. + Provide clear direction and structure for the team in order to support their success. + Manage the talent selection process effectively by utilizing Sunrise best practices and resources. + Embrace workforce diversity. + Establish stretch but realistic team goals and motivates the team to work together to achieve them. + Share important and relevant information with the team. + Ensure consistent and timely orientation and ongoing training is delivered to team members. + Focus on building team engagement by providing team building opportunities, addressing team member concerns, and guiding the team in conflict resolution. + Promote the Employee Assistance Program (EAP) as a resource for team members. + Research and resolve Hotline Call Reports timely and effectively. **Coaching and Developing Others** + Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and support the development of individual skills and abilities. + Convey performance expectations and provide timely feedback to ensure performance standards are met. + Hold effective one on one meetings with direct reports. + Provide feedback and counsel on a continuous basis. + Support team members' career growth by having regular development-focused conversations. + Utilize and promote Sunrise's development programs as appropriate to prepare high-potential team members for future roles. + Build a qualified, internal pipeline for community roles and strive to promote internal team members to key leadership positions. **Creating a Culture of Trust** + Foster a work environment that encourages people to act with integrity and treat each other and their ideas with respect, create and protect a high-trust environment by setting an example, advocate for others in the face of challenges, remove barriers to trust, and reward others for demonstrating behaviors that cultivate trust. + Demonstrate personal integrity and set an example by being honest, keeping commitments, and behaving consistently. + Establish and sustain trusting relationships by accurately perceiving and interpreting own and others' emotions. + Listen and respond with empathy. + Treat people with dignity, respect, and fairness. + Create an environment that results in team members sharing positive feedback related to trust on annual engagement surveys. + Encourage disclosure and facilitate an open exchange of ideas. + Advocate for both team members and residents. + Provide frequent and consistent communication with team, residents, and the community. **Leading Change** + Drive organizational and cultural changes needed to achieve strategic objectives, catalyze new approaches to improve results by transforming organizational culture, systems, or products/services, and help others overcome resistance to change. + Identify change opportunities that lead to improved customer service, efficiencies, cost reduction, and team member engagement. + Create momentum by explaining the purpose of change, taking action, and encouraging others to take action to improve organizational culture, processes, or products/services. + Facilitate transition for team members by helping them overcome resistance, seeking their ideas and feedback, and demonstrating sensitivity to concerns. **Customer Focus** + Ensure that the internal or external customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities, craft and implement service practices that meet customers' and own organization's needs, and promote and operationalize customer service as a value. + Achieve outstanding customer engagement and team member engagement survey results, realizing that this is key to achieving customer engagement. + Lead the development and regular review of the engagement improvement plan. + Resolve customer concerns effectively through consistent use of the problem resolution program. + Hold consistent and effective Resident Council meetings. + Achieve customer referrals on a regular, recurring basis and strive to be above the company average. + Ensure that the leadership team interacts with residents. + Maintain a commitment to say "YES" and the courage to say "NO" only when absolutely needed. + Strive for minimal loss of residents to competitors, with a declining trend that is below company average. **Quality Assurance and Regulatory Compliance** + Strive for excellent quality care and service delivery and institute and ensure corrective action in a timely manner. + Review customer and secret shopper surveys and act accordingly by instituting appropriate corrective actions in a timely manner. + Develop a thorough working knowledge of state/provincial regulations and Sunrise policies and procedures dictated for residents and ensures compliance. + Act as the Community Privacy Representative. + Ensure all resident administrative files are well maintained, current, and in compliance with state/provincial regulations. + Follow up on issues identified in the regional team site visit report. + Follow up on mock survey process. + Ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety. + Provide leadership and promotion of the Sunrise Safety and Risk Management policies. + Review all incident reports and ensures corrective actions are in place in a timely manner. + Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. **Family Services** + Maintain monthly proactive communication with resident's family members or responsible parties via calls, care plan meetings, letters from the Executive Director, etc. + Oversee the planning of an in-house family event monthly. + Encourage family involvement via Volunteer Programs. + Make self available to residents and their families. + Ensure implementation and maintenance of a family support program. + Ensure Family Service Meetings are happening regularly according to Sunrise policy. + Ensure Sunrise Wellness and Resident Care systems are implemented and followed. **Business Development and Top Line Growth** + Demonstrate the ability to identify and build relationships within the local area that drives business into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieving appropriate market position. + Spend one hour weekly with the Director of Sales (DOS), coaching as the DOS makes database contact calls. + Ensure that the DOS is using selling skills terminology in lead management and customer relations database and achieving benchmark sales effectiveness metrics, new leads, IPP's/SPP's, and sales. + Spend five minutes per day, performing post call reviews of DOS's in-person presentations. + Hold DOS accountable for the community's daily contact goal. + Ensure the community has an effective external business development strategy in place, with clear accountabilities assigned and the ability to articulate results and adjust plan accordingly to maximize referral leads and move-ins. + Hold DOS and other community leaders accountable for a predetermined number of quality visits and establishes appropriate referral sources, resulting in move-ins from referrals approaching company best practice standards. **Driving for Results** + Set high goals for personal and group accomplishment, use measurement methods to monitor progress toward goals, and work tenaciously to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. + Meet Net Operating Income (NOI) expectations. + Meet occupancy expectations. + Manages the Profit and Loss (P&L). + Achieve and execute consistent labor/labour schedules seven days a week. + Achieve great resident retention through a focus on service. + Participate in local business councils. + Instill in team members a "whole community approach". + Drive ownership to the department leaders. **Business Acumen** + Use one's knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results and use one's understanding of major business functions, industry trends, and own organization's position to contribute to effective business strategies and/or tactics. + Meet the financial targets with the goal to maximize the capital partners return. + Think abstractly and make things work when there is no absolute instruction and is able to adapt to business needs. + Possess functional knowledge of all operating programs including memory care, clinical, dining, and social programs. + Make accurate forecasts. + Overcome competitive obstacles. + Understand market dynamics: + What is our niche? + What do we do better or worse than our competition? + New service opportunities. + Demographics - culture, income, ethnicity, size. + Labor/labour availability - overcome obstacles. **Financial Management** + Strive to improve profitability year over year in line with owner expectations. + Prepare and adhere to the community budget. + Ensure budgeted revenue is achieved or exceeded by maximizing occupancy and room rate. + Review monthly financial statements and implement plans of action for deficiencies. + Utilize revenue management tools to effectively manage pricing to benchmarks including service level and other program margins and utilization. + Manage collections process effectively. + Manage variable and other productive labor/labour to benchmarks, adjusting timely to occupancy and service level changes. + Manage key, non-labor/non-labour operating costs in line with budgeted levels. + Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. **Operational Decision Making** + Secure and compare information from multiple sources to identify business issues and commits to an action after weighing alternative solutions against important decision criteria. + Comply with all regulations and principles. + Think past today (proactive). + Learn from bad decisions. + Encourage and reward for prudent risk taking. + Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. + Perform other duties as assigned. **Core Competencies** + Ability to handle multiple priorities effectively + Ability to delegate assignments to the appropriate individuals + Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations + Proficient in organizational and time management skills + Demonstrates good judgment and problem solving and decision-making skills **Experience and Qualifications** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this are representative of the knowledge, skills, and abilities required. + College degree preferred; degree and management experience may be required per state/provincial requirements + Administrator's License / certification may be required per state/provincial requirements + Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community + Previous management experience including hiring, coaching, performance management, daily operations supervision, and leading a team through change + Previous sales experience preferred, including building customer relationships, and resolving customer concerns. + Passion for working with seniors + Demonstration of success in managing operating expenses + Demonstration of proficiency in computer skills, Microsoft Office and Sunrise applications with the ability to learn new applications + As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety + Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times **ABOUT SUNRISE** Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: + Medical, Dental, Vision, Life, and Disability Plans + Retirement Savings Plans + Employee Assistant Program / Discount Program + Paid time off (PTO), sick time, and holiday pay + my FlexPay offered to get paid within hours of a shift + Tuition Reimbursement + In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. + Some benefits have eligibility requirements **_Apply today to learn why Sunrise Senior Living is a certified Great Place to Work _** **PRE-EMPLOYMENT REQUIREMENTS** Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. **COMPENSATION DISCLAIMER** Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). **Location : Name** _Sunrise of Braintree_ **Type** _Full-Time_ **_Location : Address_** _618 Granite Street_ **_Location : City_** _Braintree_ **_Location : State/Province (Full Name)_** _Massachusetts_ **Salary Range** _USD $115,000.00 - USD $171,080.00 /Yr._ **Variable Compensation** _Bonus Eligible_ Sunrise Senior Living is an Equal Opportunity Employer.
    $115k-171.1k yearly 8d ago
  • Client Care Coordinator

    Interim Healthcare of Lexington, Ma 4.7company rating

    Lexington, MA job

    Job Description Client Care Coordinator in Lexington MA Step into a client service role that's fit for advancement. As a CSR for Interim HealthCare , you'll join an established company in a booming industry that is invested in the growth and development of their employees. Our Client Care Coordinator enjoys some excellent benefits: Pay range $58,000 - $65,000 per year PTO MEDICAL INSURANCE DENTAL INSURANCE VISION 401(K) With Employer Match Make a positive impact in the lives of others through the work you do Family-oriented culture that promotes work-life balance Online training, growth and ability to earn CEUs Tuition discounts through Rasmussen University As a Client Care Coordinator, here's a big-picture view of what you'll do: Assist our Client Service Supervisor in ensuring compliance with quality and operational standards Schedule staff and improve the process of client/patient scheduling for home care services Document job orders, receive referrals and assist with staffing orders Manage employee files, verify credentials and certifications, conduct background checks Verify client insurance manage authorizations and assist with office functions A few must-haves for Client Care Coordinator: Bachelor's degree and above Minimum of 2 years of experience in healthcare or one year of Case Management experience Understanding of state and federal home care standards and regulations Excellent oral and written communication skills with non-clinical staff Strong organizational skills, attention to detail and computer applications proficiency Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading employer of Client Care Coordinator,. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do. Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $58k-65k yearly 12d ago
  • Maintenance Director

    Life Care Centers of America 4.5company rating

    Stoneham, MA job

    Live the Mission The Maintenance Director is responsible for the overall operation of the Maintenance department in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * High school diploma or equivalent * Minimum of two (2) years' maintenance experience * Proven knowledge of various mechanical, electrical, and plumbing systems * Ability to read and interpret blueprints * Knowledgeable of local building codes and ordinances Specific Job Requirements * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Plan, supervise, and direct maintenance programs * Schedule preventive maintenance, repairs, and replacements * Inspect equipment/systems regular for proper functioning and safety * Run errands, handing incoming and outgoing freight, and lift and move heavy furniture and equipment * Recruit, select, hire, evaluate, train, counsel, and supervise maintenance staff * Perform duties as a Maintenance Assistant as needed * Effectively manage and operate within budget * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer
    $72k-95k yearly est. 7d ago
  • Homemaker / Companion

    Interim Healthcare 4.7company rating

    Lexington, MA job

    LEXINGTON, WOBURN, ARLINGTON, ACTON AND SURROUNDING AREAS!! Interim HealthCare, Inc. of Lexington MA is seeking a full-time Homemaker-HMK to join our healthcare team. The Homemaker - HMK will be responsible for providing quality services to adults and the elderly who are unable to perform activities of daily living. The primary focus of the position is to ensure that the highest degree of quality care is provided to our clients in their homes. Compensation & Benefits One on one with Client / Patient Flexible Schedules Sick pay Vacation pay (accrual) Overtime pay Weekly Payroll (Direct deposit) Free training courses Responsibilities •Gather supplies and equipment necessary to provide homemaking services depending on the individual needs of each client •Provide transportation and assistance to clients as needed; grocery store, doctor's appointments, etc. •Cleaning and organizing client's home •Preparing meals according to individual needs •Assist client with activities of daily living, including bathing, dressing, and grooming •Create and maintain a safe environment for clients •Observe and document client's physical and emotional condition •Report any changes in health condition to the supervisor •Monitor nutrition and hydration of clients •Assist with medical interventions such as taking vital signs or medication reminders •Provide companionship and emotional support; listen to and communicate with clients to understand their needs •Perform other activities as needed Requirements •Certification as a Home Health Aide or Nurse Aide in Massachusetts •Minimum of one (1) year of experience in Home Care/Home Health Care setting strongly preferred •Current TB test results and proof of MMR Language Proficiency •Must have valid driver's license •Flexible scheduling availability •Excellent communication, problem-solving, and interpersonal skills •Ability to work independently and as a team member •Compassionate and patient attitude EEOC Statement Interim Healthcare, Inc. of Lexington MA is an Equal Opportunity Employer that provides a safe, supportive, respectful, and harassment-free workplace for all employees and applicants regardless of their race, color, religion, sex (including pregnancy), national origin, age, physical and mental disability, genetic information, veteran status, sexual orientation, gender identity, marital status, or any other characteristic protected by applicable federal, state, and local laws. Our policy applies to all members of the staff and applicants to the organization.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • MDS Coordinator (Registered Nurse/RN)

    Life Care Centers of America 4.5company rating

    West Bridgewater, MA job

    Live the Mission Life Care Center of West Bridgewater won the Best Nursing Home Award for both short and long-term care from U.S. News and World report for 2021-2022. CMS 5-Star Rating The RN MDS Coordinator coordinates and assists with completion and submission of accurate and timely interdisciplinary MDS Assessments, CAAs, and Care Plans according to CMS RAI Manual Regulations and in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * Associate's or bachelor's degree in nursing from an accredited college or university * Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. * Two (2) years' nursing experience. Geriatric nursing experience preferred. * CRN C Certification (clinical compliance) * CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements * Advanced knowledge in field of practice * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Coordinate and assist with completion and submission of interdisciplinary, accurate, and timely MDS Assessments, CCAs, and Care Plans according to CMS RAI Manual Regulations * Report any changes in a patient's condition identified by the MDS Assessment to the DON * Provide education to direct care associates regarding updates or changes to the CMS RAI Manual or Skilled Nursing Facility Regulations that impact documentation * Assist with review of the Interdisciplinary Comprehensive Care Plan * Review Final Validation Reports and attest that all assessments have been completed and accepted into the CMS QIES system prior to billing and notify the Business Office when assessments are not ready to bill * Review CMS Reports to identify assessments completed or submitted late and develop systems and processes to prevent reoccurrence * Attend and participate in the Daily PPS Meeting, Monthly Triple Check, and other meetings upon request * Perform functions of a staff nurse as required * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer
    $90k-110k yearly est. 11d ago
  • Business Development Associate

    Interim Healthcare 4.7company rating

    Lexington, MA job

    Home Health Sales Liaison - Skilled Medicare Services Middlesex County Are you an experienced healthcare sales professional with a strong understanding of Medicare-certified home health services? We're looking for a driven, relationship-focused individual to join our team as a Home Health Sales Liaison. In this role, you'll be responsible for building and maintaining strong referral partnerships with hospitals, skilled nursing facilities, physicians, and case managers to promote our skilled home health services. You'll work closely with clinical and intake teams to ensure a smooth transition for patients and help them receive the care they need right in the comfort of their home. What We're Looking For: * Proven success in home health, hospice, or healthcare sales (Medicare-certified agency experience strongly preferred) * Strong knowledge of CMS guidelines for skilled home health visits * Ability to work independently and build trust with referral partners * Excellent communication, follow-through, and customer service skills * Passion for patient-centered care and helping people stay safely at home Our Home Health Sales Liaison enjoy some excellent benefits: * $65,000 - $75,000 base with Commission structure, Company wrapped Vehicle * Ability to earn the Out of Cycle Bonus * Make a difference in the lives of others through the work you do * Flexible schedule and family-oriented culture that promotes work-life balance * PTO, Holiday Pay, Medical/ Dental/ Vision $ 401K benefits What You'll Do: * Develop and manage relationships with key referral sources * Educate providers on Medicare home health services, including skilled nursing, physical therapy, and other covered services * Identify appropriate patients for skilled home health care and coordinate referrals * Track referral trends, identify growth opportunities, and collaborate with leadership to meet strategic goals * Serve as a resource for clinical and operational teams to support continuity of care A few must-haves for Sales Liaison: * Bachelor's degree in business (or related field) or equivalent training and work experience, RN's, LPNs, any other clinicians who are interested in sales are encouraged to apply * Minimum of 1 years of proven sales experience, preferably in healthcare services * Demonstrated knowledge of home health services, referral sources and payers * Understanding of state and federal home health standards and regulations * Excellent communication skills, goal-driven mentality and ability to work independently Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading employer of Business Development Representatives. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of Business Development Representatives who are making a real difference in the lives of others through the meaningful work they do. Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $65k-75k yearly 41d ago
  • Licensed Physical Therapist Assistant

    Life Care Centers of America 4.5company rating

    West Bridgewater, MA job

    Live the Mission Life Care Center of West Bridgewater won the Best Nursing Home Award for both short and long-term care from U.S. News and World report for 2021-2022. CMS 5-Star Rating $5,000 Sign On Bonus |New Grads Welcome The PTA - Physical Therapy Assistant provides direct rehab care in physical therapy to patients upon physician referral under the supervision of a licensed Physical Therapist (PT) in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * Graduate of an accredited program in physical therapy (ASPT) * Currently registered/licensed in applicable State. Must maintain an active license in good standing throughout employment. * One (1) year experience in post acute care or related setting preferred * CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements * Participates in community health matters/projects as appropriate * Must be proficient in Microsoft Word, Excel, and e mail * Liaisons with patients, families, support departments, etc., to adequately plan for patient needs * Demonstrate good body mechanics at all times * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Follow physical therapy treatment plans for patients under direction of the supervising PT * Chart appropriately and timely * Utilize therapy software appropriately and accurately * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer
    $68k-81k yearly est. 7d ago
  • Office Manager

    Brightstar Care of Concord, Lexington and Woburn 4.1company rating

    Waltham, MA job

    Job DescriptionBenefits: Referral Bonus Weekly pay with Direct Deposit and Early Access via ZayZoon Bonus based on performance Company parties Competitive salary Flexible schedule Opportunity for advancement Profit sharing Training & development Seeking Office Manager: Accelerate Your Career with BrightStar Care As the Office Manager Manager, you will play a crucial role in managing and overseeing the daily administrative operations of our home care services. The right candidate will be very well organized, detailed oriented and a team player. This operational leader will own the overall responsibility to ensure smooth office functioning, provide support to our care team, and enhance efficiency in client services. This role is essential in maintaining a high standard of care and compliance within our organization. Come join the dedicated team at BrightStar Care of Concord, Lexington & Woburn a recognized leader in home health services, and help us provide exceptional care that makes a meaningful difference in the lives of our patients and their families. Why BrightStar Care of Concord, Lexington and Woburn? Quality Driven: BrightStar Care is one of the top brands in Home Health care and recipient of the Enterprise Champion for Quality award, reflecting our commitment to the highest standards of care. Empowering Environment: We offer a supportive and collaborative work environment that encourages professional growth and development. Flexible Scheduling: Tailor your work schedule to meet your lifestyle needs with our flexible shift options. Rewarding Benefits: Enjoy rewards like performance bonuses, professional development opportunities, and wellness programs, designed to keep you at your best both professionally and personally. Office Manager Job Responsibilities: Oversee day-to-day office operations, ensuring efficiency and organization. Serve as a liaison between the administrative team, caregivers, and clients to ensure seamless communication. Manage incoming calls, scheduling, and billing processes to support staff and client needs. Maintain compliance with BrightStar Care policies, state regulations, and healthcare industry standards. Assist with recruiting, onboarding, and credentialing new employees. Track office supplies, vendor relationships, and inventory management. Respond promptly to client and staff inquiries, resolving issues effectively. Support business development efforts, including marketing and community outreach. Maintain confidential records, documentation, and employee files. Office Manager Qualification and Requirements: Bachelors degree in business administration, healthcare management, or a related field (preferred). 2-3 years of experience in office management, preferably in healthcare or home care services. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software. Excellent communication and interpersonal skills. Ability to handle sensitive and confidential information with discretion. Experience with payroll, billing, and HR functions is a plus. At BrightStar Care, we recognize the hard work and dedication of our staff and provide them with the resources and support they need to succeed. We are passionate about patient care and value the knowledge and skills that you can bring to our team. Embrace the opportunity to grow professionally and make a lasting impact at BrightStar Care!
    $37k-51k yearly est. 25d ago
  • Social Worker

    Life Care Centers of America 4.5company rating

    Stoneham, MA job

    Live the Mission Life Care Center of Stoneham is looking for a full-time, 32-hours a week Social Worker * The Social Worker plans, organizes, develops, and implements Social Services programs ensure all medically-related emotional and social needs of patients are met in accordance with all applicable laws, regulations, and Life Care standards. * Reports to Social Services Director Education, Experience, and Licensure/Certifications * Currently registered/licensed in applicable State (if required by State law). Must maintain an active license in good standing throughout employment. (Not applicable in Hawaii) * Bachelor's degree in a human services field (which may include gerontology) if working in a facility with 120 or more beds (see State law) * Two (2) years' experience in health-care social work preferred Specific Requirements * Make independent decisions when circumstances warrant such action * Knowledgeable of social services practices and procedures as well as the laws, regulations, and guidelines governing social services functions in the post-acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the social services department * Perform proficiently in all applicable competency areas * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Plan, organize, develop, and implement social services program that meets the medically-related social and emotional needs of patients as well as State, Federal, corporate, and division guidelines * Act as a patient advocate and provide education to staff regarding patient rights * Chart appropriately and timely * Assist patients and families through education, financial planning assistance, liaison with community agencies, etc. * Follow-up to evaluate compliance with social services programs and patient plans * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively within an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language * Lift 20 lbs floor to waist, lift 20 lbs waist to shoulder, lift and carry 20 lbs, and push/pull 20 lbs An Equal Opportunity Employer
    $54k-65k yearly est. 15d ago
  • Maintenance Assistant

    Sunrise Senior Living 4.2company rating

    Sunrise Senior Living job in Leominster, MA

    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Leominster Job ID 2025-236004 JOB OVERVIEW The Maintenance Assistant is responsible for performing maintenance and housekeeping duties in the community and around the community grounds as assigned. Responsible for assisting with maintaining a safe, clean, and comfortable environment for the residents, guests, and team members. RESPONSIBILITIES & QUALIFICATIONS Sunrise of Leominster is looking for a Part Time Maintenance Assistant for 14 hours a week. Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Responsible for completing all maintenance tasks as assigned by supervisor. Perform general maintenance duties such as: Fixing wall coverings Fixing floor coverings Repairing furniture and fixtures Performing basic plumbing work Performing minor electrical repairs Repairing appliances Assist with painting and refurbishing projects. Perform minor building and equipment repairs. Conduct routine maintenance on all Sunrise vehicles as assigned. Maintain all tools and repair parts. Participate in all fire drills and in the community's disaster preparedness program. Mechanical Systems Assist with working on heating and air conditioning systems. Assist with work on domestic water systems and pumps. Assist with work on refrigeration systems, motors, fans, electrical systems, and emergency generators. Perform routine preventative maintenance as directed by supervisor and according to safety regulations. Housekeeping Perform carpet and hard surface floor maintenance. Perform deep cleaning and resident suite ‘make ready' rooms as assigned. Assist with housekeeping functions as needed. Risk Management and General Safety Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), Lockout Tagout procedures, and infection control guidelines. Ensure any cords, carts, equipment, and other hazards are always kept out of the way. Maintain equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents. Resident Services Review, reads, notate, and initial the Building Management Platform to document and learn about pertinent information and actions required. Practice positive resident relations and direct resident or family member feedback to supervisor. Maintain and protect the confidentiality of resident information. Assist in driving the community vehicle and/or bus as assigned. Training and Contributing to Team Success Participate as a member of a team and commits to working toward team goals. Demonstrate in daily interactions with others, our Team Member Credo. Commit to serving our residents and guests through our Principles of Service. Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. Attend regular meetings; Town Hall, Monthly Department, Cross Over, and others as directed by the Supervisor/Department Coordinator. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Ability to handle multiple priorities Possess written and verbal skills for effective communication Competent in organizational and time management skills Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications One (1) year maintenance and/or housekeeping experience preferred Technical school education preferred Demonstrates a general understanding of systems such as HVAC, plumbing, electrical, and mechanical and code compliance Maintains a current applicable driver's license to drive Sunrise vehicles provided with an acceptable driving record in accordance with applicable regulations and Sunrise policy Completion of Driver Training may be required and/or certificates available per regulations and laws as applicable Possess a general understanding of OSHA/British Columbia Workers Compensation Act, fire prevention, and life and safety regulations Ability to respond to emergency calls outside of scheduled work hours Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay my FlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
    $34k-40k yearly est. Auto-Apply 48d ago
  • Manager of Regulatory Compliance

    Signature Healthcare 4.1company rating

    Brockton, MA job

    Signature Healthcare is Southeastern Massachusetts' premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients. Under the general supervision of the Vice President of Quality Resources, the Manager of Regulatory Compliance is responsible for overseeing organizational activities related to compliance with standards applied by The Joint Commission (TJC) and the Centers for Medicare and Medicaid Services (CMS). This role involves interpreting licensure, regulatory, and accrediting requirements, assessing the organization's current compliance, and providing direct support and consultative services to meet accreditation and regulatory standards. The Manager develops and monitors action plans for continuous survey readiness and coordinates TJC compliance activities. Utilizing tracer methodology, the Manager organizes tracer activity across the organization to evaluate compliance with standards, identify areas for improvement and support the development and evaluation of organizational action plans. The manager collaborates across a matrixed system with various department leaders to develop and implement strategies for mitigating compliance-related risks, thus ensuring effective risk management practices are in place. The Manager employs Failure Mode and Effects Analysis (FMEA) and other risk assessment methodology to identify potential failures in processes and procedures, assessing their impact and likelihood, and prioritizing risk mitigation efforts accordingly. The role ensures that compliance activities and organizational policies promote and support health equity, addressing disparities in healthcare delivery and outcomes. Conducting detailed data analysis to identify trends, risks, and areas for improvement in regulatory compliance and patient safety, the Manager utilizes data to inform decision-making and develop actionable insights related to accreditation and payor contracts. The Manager prepares and as needed, presents reports on compliance activities, trends, and outcomes to senior leadership and governing bodies, while also serving as the subject matter expert, consultant, and trainer on all compliance-related activities within the organization to promote and support a culture of regulatory compliance and patient and staff safety. The manager continuously seeks and introduces innovative methods and technologies for data analysis. This position requires experience in healthcare compliance, regulatory affairs, or a related field, a strong understanding of TJC and CMS standards and requirements, proficiency in data analysis and interpretation, and significant involvement in risk management. Excellent communication and interpersonal skills, strong organizational and project management skills, and the ability to manage multiple priorities and deadlines are essential for this role. The ability to build strong relationships within and across teams is a must. Location: 680 Centre Street, Brockton, MA Department: Quality Resources This is a full-time 40 hour/ week position Responsibilities: * Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. * Commits to recognize and respect cultural diversity for all customers (internal and external). * Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed. * Maintain current knowledge of DPH (Department of Public Health), CMS, Joint Commission, and other regulatory standards and regulations. Participate in developing, implementing, and leading strategies to comply with identified standards and regulations. * Incorporate process improvement techniques (PDCA, Lean) into regulatory compliance activities. * Act as a champion for the organization's Culture of Safety program. * Lead and coordinate The Joint Commission Steering Committee. * Coordinate The Joint Commission Tracer Team process, ensuring active participation of leadership and management. * Facilitate Tracer Team feedback to appropriate individuals. * Maintain The Joint Commission SigNet page and lead proactive risk assessments and risk mitigation initiatives. * Coordinate all communications between TJC and SHBH, including the Electronic Application, Intra-Cycle Monitoring Profile, the annual TJC invoices, TJC Survey, TJC Complaints, and updates any SHBH changes. * Continuously review TJC website for educational resources, FAQs (Frequently Asked Questions), and standard updates. Review TJC Perspectives and educate appropriate individuals regarding future changes. * Maintain awareness of the CMS Conditions of Participation (COPs) to ensure SHBH compliance. * Actively participate in designated hospital-wide committees as appropriate. * Participate in outside professional organizations, committees, and functions as a hospital representative. * Develop, implement, and maintain policies related to regulatory standards. * In partnership with Quality leaders, help define and execute Quality program performance improvement strategies. * Develop and implement quality improvement initiatives to enhance patient outcomes and satisfaction. * Analyze clinical data to identify areas for improvement and monitor progress towards quality goals. * Facilitate multidisciplinary teams to drive quality improvement projects and initiatives. * Ensure compliance with regulatory standards and accreditation requirements related to quality and safety and support teams and individuals to do the same. * Conduct root cause analyses and implement corrective actions to address identified issues. * Collaborate with healthcare providers and staff to implement evidence-based practices and clinical guidelines. * Lead quality improvement training and education sessions for healthcare professionals. * Participate in performance measurement and reporting activities to track quality metrics and outcomes, especially within the Quality Resources and Infection Control Departments. * Utilize Lean and other process improvement methodologies to streamline workflows and eliminate waste. * In concern with other organizational efforts, engage patients and families in quality improvement efforts through feedback mechanisms and patient engagement strategies. * Performs other duties as assigned BASIC KNOWLEDGE/SKILLS/APTITUDE/EXPERIENCE: * Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization may exist. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. * Must be able to reasonably make appropriate judgment in communications and actions with patients, physicians, other associates, outside agencies, and vendors. * Excellent interpersonal, organizational, prioritization, critical thinking, problem-resolution, and program management skills. * Knowledge of federal and state regulations and standards, specifically The Joint Commission (TJC), DPH, and CMS Conditions of Participation. * Competency in research and investigation techniques with the ability to interpret data, prepare reports, and propose solutions to performance gaps and quality and safety issues. * Proficiency with word processing, spreadsheets, database software, and office products. * Ability to independently prioritize work projects and comply with established/required deadlines. * Willingness to understand DEI frameworks to bring best practice solutions to drive organizational strategy. * Exceptional human leadership capability - listening, being curious, and willingness to learn from others. * Effective change management skills to implement workplace programs grounded in the principles of Patient Safety, RBC (Relationship-based Care), and DE&I (Diversity Equity and Inclusion). * Excellent written and verbal communication skills to clearly articulate ideas and decisions to stakeholders. * Ability to work collaboratively with a wide array of colleagues and clients to integrate Patient Safety, RBC, and DE&I best practices into daily operations. * Demonstrated ability to manage conflict and advance relationships and conversations. * Effective project management, program administration, and organizational skills. * Strong analytical skills to gather, interpret, deliver information, and make decisions from data. * Ability to multi-task, manage multiple constituents and multiple deadlines. * Passion for learning and a mindset of continuous improvement. * Strong strategic thinking aptitude, management experience, and analytic orientation. * Expert-level knowledge of the healthcare environment, strategic planning, change, and project management. * Excellent interpersonal skills with the ability to navigate highly complex projects through a consensus-driven environment. * Excellent organizational and time management skills with the ability to prioritize projects in connection with strategic priorities. * Excellent written and oral communication skills with the ability to deliver presentations to a wide variety of audiences. * Ability to interact regularly and confidently with C-Suite executives. * Ability to convert project and stakeholder needs into meaningful frameworks and provide guidance to key stakeholders. * Ability to interact and influence organization-wide and work collaboratively across functions, levels, and departments toward shared objectives. * High level of comfort with ambiguous situations and ability to maintain flexibility and adaptability while focusing on goals and important deadlines. * Interest in and commitment to the mission of improving clinical access to high-quality cancer care for marginalized patient populations. Education/Experience/Licenses/Technical/Other: * Education: Advanced degree in a related field (e.g., healthcare administration, public health, business) or commensurate experience required. * Experience (Type & Length): Minimum of 3 years of experience in Risk Management and Patient Safety within a healthcare setting. Additional Infection Control experience preferred. * Certification/Licensure: Nursing or Physician Licensure preferred. * Software/Hardware: * Other: Office 365, ability to navigate electronic medical records, online regulatory portals and software applications.
    $110k-160k yearly est. 32d ago
  • Activities Director (Recreation Therapist) Dementia Certified Professional

    Life Care Centers of America 4.5company rating

    Scituate, MA job

    Live the Mission We're adding to our team at Life Care Center of the South Shore and seeking aMemory Support Program Director for our Dementia Friendly Long-Term Care and Rehabilitation Center The Memory Support Program Director is a leadership role. In this role you will oversee staff, develop and implement programs, and manage daily staff and resident operations throughout an interdepartmental team setting. The person best suited for this position will have proven prior experience as a Memory Support Director, strong leadership skills, specialized training and be certified in dementia care. Position Summary The Activities Director (Recreation Therapist) plans, organizes, develops, and directs quality activities for patients, ensuring that the recreational, physical, intellectual, spiritual, and social needs of each patient are met in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * Bachelor's degree in recreational therapy or related field * Currently licensed/registered in applicable State. Must maintain an active Recreational Therapist license in good standing throughout employment. * Prior experience with geriatrics preferred Specific Job Requirements * Demonstrated proficiency in arts/crafts/music is preferred * Possess the ability to make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Plan, develop, organize, implement, and evaluate quality activity programs (includes entertainment, exercise, relaxation, and education) * Make daily rounds to ensure activities team is performing to standards and patient needs are being met * Appropriately and descriptively chart patient progress and behavior * Escort patients to and from activities * Make regular in room visits to patients uninterested or unable to participate in group activities * Effectively manage and operate within budget * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer
    $42k-54k yearly est. 13d ago
  • MT/MLT

    Signature Healthcare 4.1company rating

    Brockton, MA job

    Signature Healthcare's Brockton Hospital is hiring for a Medical Technologist (MT)/Medical Laboratory Technologist (MLT) in Brockton, MA. Our recently renovated Brockton Hospital is a modern healthcare facility with a focus on superior patient care and safety. Following extensive renovations, the hospital is equipped with an advanced infrastructure to meet the evolving healthcare needs of the community. Join our team at Brockton Hospital and be better and stronger than ever. Medical Technologist (MT)/Medical Laboratory Technician (MLT) Roles and Responsibilities: * Shall maintain proficiency and perform diagnostic tests in assigned areas of the laboratory to include: Blood bank, Serology, Coagulation, Urinalysis, Hematology, Chemistry, and Microbiology. * Performs diagnostic tests in accordance with laboratory procedures and policies * Communicates with medical staff and/or office staff as needed (i.e. specimen issues, order questions, result communication.) and documents communications appropriately. * Receives and processes specimens from inpatients and outpatients. * Evaluates specimens for acceptability for proper testing. Investigates and documents problems with unacceptable specimens. * Ensures test results correlate with patient's available LIS history. Effectively investigates delta checks. Understands age specific normal values. * Accurately enters results into the LIS. Timely review all manually entered results. * Effectively communicates all required results to appropriate personnel depending on priority in accordance with lab policy. * Completes periodic proficiency survey tests and required reports. Maintains confidentiality of all patient reports and distribute to those authorized. * Prepares and sets-up equipment for various tests, assure proper calibration and maintenance of equipment. * Operates within established control parameters for all laboratory tests. * Ensures constant documentation and retention of all quality control data. * Performs and records daily, weekly, and monthly maintenance checks on laboratory equipment. * Troubleshoots instruments, equipment, reagents and patient specimens when problems occur. Notifies the Supervisor if unable to solve the problem. * Practices efficient economical use of laboratory supplies and reagents. * Ensures adequate availability of required supplies and reagents and communicates to appropriate supervisory personnel when necessary. * Keeps abreast of new developments in the field of clinical laboratory, including procedures, techniques, equipment and computers. * Has ability to learn and perform new procedures established in the clinical laboratory. * Maintains work area in a neat, clean and orderly condition at all times. * Assists in work performed by all new personnel; trains students, and instructs non-technical personnel. Assists with training new personnel as needed. * Must wear facility provided identification badge. * Consistently adheres to established Laboratory and Hospital policies for Universal Precautions, Chemical Hygiene and Safety procedures. When handling blood and/or body fluids, Personal Protective Equipment (PPE) is utilized in order to minimize exposure to infectious diseases. Chemical Hygiene and Safety policies and procedures are followed when using chemicals. Required Skills & Qualifications: At Signature Healthcare we offer an inclusive and welcoming culture for our employees to grow and flourish., so if you're interested in this opportunity but your experience does not align with every qualification, we encourage you to apply. You may be just the right candidate for this or other opportunities. Required * Completed internship through an accredited MT or MLT program. * MLT: Associates degree in a chemical, biological or physical science or medical technology with at least one year of laboratory training or experience. * MLT: MLT (ASCP); CLT (NCA), ASCP eligible, or equivalent. * MT: A Bachelor's Degree in Medical Technology or equivalent (minimum of 36 semester hours in biology and physical sciences) and up to and including one year of related work experience. * MT: Eligible for ASCP certification required. Preferred * At least one-year hospital work experience preferred. * MT/MLS (ASCP), CLS (NCA) or equivalent certification preferred. Working at Signature Healthcare For 125 years, Signature Healthcare has been dedicated to delivering personalized healthcare services in a welcoming and medically advanced environment as one of the only not-for-profit community-based healthcare systems in Southeastern Mass. Our focus on quality care, matched with our commitment to serving every individual, fosters an inclusive and supportive environment for our employees to grow and flourish in their careers. Join Signature Healthcare and enjoy a fulfilling work experience, complemented by our comprehensive benefits package, including but not limited to: * Medical, Dental, and Vision * Life and Disability * Retirement Savings Plan * Employee Assistance Program (EAP) * Voluntary Benefits (Accident, Home & Auto, Pet, etc.) * Tuition Reimbursement * PTO and Paid Holidays Apply today with Signature Healthcare and help us become better and stronger than ever.
    $54k-85k yearly est. 32d ago
  • Cna/ Hha/ PCA

    Sunrise Senior Living 4.2company rating

    Sunrise Senior Living job in Wayland, MA

    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Wayland Job ID 2025-236746 JOB OVERVIEW The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident's Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/“Designated Care Manager” is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents. Participate in the development of the ISPs and monthly updates. Review designated assignments. Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift. Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities. Attend daily Cross Over meetings by the lead care manager. Notify supervisor and resident care director if a resident has increased care needs. Inform supervisor of any resident changes in condition. Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells. Greet guests, family members, residents, and team members. Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner. Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures. Communicate with families and is a resource as needed. Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service. Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP. Engage residents in life skills and other life enrichment activities throughout the day in reminiscence. Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns or history and basic human needs. Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment. Ensure the established safety regulations are always followed. Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health. Host and engage in activities with the residents daily. Risk Management and General Safety Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. Report all accidents/incidents immediately. Reports all unsafe and hazardous conditions/equipment immediately. Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials. Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately. Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels. Housekeeping and Laundry Services Maintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed. Wash resident's laundry as noted in the ISP and as needed. Wash and fold dining room linens and napkins. Complete assigned housekeeping tasks. Maintain common areas in a clean and tidy manner at all times. Dining Service Serve meals in the dining room and work in the dining room as assigned. Promote and ensure a pleasant dining experience during all meals. Assist with dining room set up and clean up as assigned. Participate in pre-meal meetings. Follow residents' diets as indicated on ISP and Confidential Diet Board/Chart. Observe, note, and document in daily log any resident changes in dining habits. Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards. Provide room service delivery as needed. Practice safe food handling in compliance with universal care precautions at all times. Specific Responsibilities for the Reminiscence Neighborhood Care Manager IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile. IEA residents to attend the afternoon social. Incorporate the concept of ‘Creating Pleasant Days' into the resident's daily routine. Integrate the individual resident's life skills into their daily routine. Blend a variety of multi-sensory experiences into the resident's day. Participate in monthly letters home and letter writing with the residents and their families. Training and Contributing to Team Success Participate as a member of a team and commits to working toward team goals. Demonstrate in daily interactions with others, our Team Member Credo. Commit to serving our residents and guests through our Principles of Service. Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules. Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Ability to react and remain calm in difficult situations Ability to handle multiple priorities Possess written and verbal skills for effective communication and a level of understanding Competent in organizational and time management skills Demonstrates good judgment, problem solving and decision-making skills Experience and Qualifications High School diploma/GED accepted and may be required per state/provincial regulations. CPR Certificate and First Aid as required by state/provincial regulations Must be at least 18 years of age Previous experience working with seniors preferred Desire to serve and care for seniors Ability to make choices and decisions and act in the resident's best interest As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay my FlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
    $32k-38k yearly est. Auto-Apply 20d ago
  • Home Health Sales Liaison - Skilled Medicare Services

    Interim Healthcare of Lexington, Ma 4.7company rating

    Lexington, MA job

    Job Description Home Health Sales Liaison - Skilled Medicare Services Middlesex County Are you an experienced healthcare sales professional with a strong understanding of Medicare-certified home health services? We're looking for a driven, relationship-focused individual to join our team as a Home Health Sales Liaison. In this role, you'll be responsible for building and maintaining strong referral partnerships with hospitals, skilled nursing facilities, physicians, and case managers to promote our skilled home health services. You'll work closely with clinical and intake teams to ensure a smooth transition for patients and help them receive the care they need-right in the comfort of their home. What We're Looking For: Proven success in home health, hospice, or healthcare sales (Medicare-certified agency experience strongly preferred) Strong knowledge of CMS guidelines for skilled home health visits Ability to work independently and build trust with referral partners Excellent communication, follow-through, and customer service skills Passion for patient-centered care and helping people stay safely at home Our Home Health Sales Liaison enjoy some excellent benefits: $65,000 - $75,000 base with Commission structure, Company wrapped Vehicle Ability to earn the Out of Cycle Bonus Make a difference in the lives of others through the work you do Flexible schedule and family-oriented culture that promotes work-life balance PTO, Holiday Pay, Medical/ Dental/ Vision $ 401K benefits What You'll Do: Develop and manage relationships with key referral sources Educate providers on Medicare home health services, including skilled nursing, physical therapy, and other covered services Identify appropriate patients for skilled home health care and coordinate referrals Track referral trends, identify growth opportunities, and collaborate with leadership to meet strategic goals Serve as a resource for clinical and operational teams to support continuity of care A few must-haves for Sales Liaison: Bachelor's degree in business (or related field) or equivalent training and work experience, RN's, LPNs, any other clinicians who are interested in sales are encouraged to apply Minimum of 1 years of proven sales experience, preferably in healthcare services Demonstrated knowledge of home health services, referral sources and payers Understanding of state and federal home health standards and regulations Excellent communication skills, goal-driven mentality and ability to work independently Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company and a leading employer of Business Development Representatives. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of Business Development Representatives who are making a real difference in the lives of others through the meaningful work they do. Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $65k-75k yearly 19d ago
  • Manager of Fundraising Grants and Prospect Research

    Signature Healthcare 4.1company rating

    Brockton, MA job

    Signature Healthcare is a community-based, non-profit healthcare system serving Southeastern Massachusetts. Our mission is to provide compassionate, quality care to all, and philanthropy plays a critical role in advancing that mission. We are seeking a Manager of Fundraising Grants and Prospect Research to join our Development Team. This position is essential in driving grant strategy, securing funding, and supporting our fundraisers with high-quality research. If you're passionate about storytelling, relationship-building, and helping expand healthcare access in our community, we'd love to meet you. What You'll Do As the Manager of Grants and Prospect Research, you will: * Lead the grants lifecycle - from prospecting and proposal writing to reporting and stewardship. * Build and maintain strong relationships with foundation and corporate funders. * Research new funding opportunities at the local, state, and federal levels. * Develop and execute an annual grants strategy aligned with organizational priorities. * Provide prospect research to support individual giving, major gifts, and event fundraising. * Prepare compelling narratives, funder briefings, and talking points for staff leadership. * Collaborate across departments to gather data, outcomes, and stories that strengthen proposals. * Support Development colleagues with campaigns, events, and donor communications. What We're Looking For * Experience: 3-5+ years in grant writing, development, fundraising, or related research roles. * Skills: Excellent writing, editing, and organizational skills; proficiency with databases (Raiser's Edge preferred). * Strengths: Strategic thinker, relationship-builder, detail-oriented, and comfortable juggling multiple priorities. Why Join Us * Make a direct impact on expanding healthcare access and equity in the community. * Work with a collaborative, mission-driven Development team. * Opportunity to grow your skills across grants, research, and donor engagement.
    $58k-86k yearly est. 32d ago
  • Physician - Emergency Department

    Signature Healthcare 4.1company rating

    Brockton, MA job

    his opportunity to join a great ED Department staffed by a wonderful collaborative group of physicians, a very stable team with average tenure of 10 years. Our Department sees on average 60,000 visits/yr at our community hospital just 25 miles from Boston. We have two physicians staffing 1 am - 7 am, and 84 hours of MD coverage a day, 36 hours of PA coverage a day. We offer a very competitive benefits package and our pay for performance program has a sizable annual bonus geared toward quality. Limited resident teaching, in house surgery, anesthesia, OB, Neonatology, Pediatric Hospitalist, and Hospitalist service for admissions. Work 9 hour shifts (14 a month +/- is full time) & extra shifts area available. Our schedule is made through schedule requests, not a block schedule. Highly competitive benefits package REQUIREMENTS: BE/BC in Emergency Medicine. Certifications Needed: BLS, ACLS, ATLS until such time as Emergency Medicine Board Certification is obtained Signature Healthcare consists of Brockton Hospital and the Signature Medical Group, we are located between Boston and Provide, and are have over 150 employed Physicians and other direct care providers. The Hospital has 217-licensed beds. Our ambulatory group has 18 offices throughout southeastern MA. We are H1 Cap Exempt. Please send your updated CV to: ********************************* We have won numerous awards including a Top Performer on Key Quality Measures by The Joint Commission, a national hospital safety score "A" rating by The Leapfrog Group, a Top Hospital from US News & World Report, and a naming to the Harvard Pilgrim Hospital and Physician Group Honor Rolls. As well as Healthiest 100 Workplaces in America!
    $100k-209k yearly est. Easy Apply 32d ago
  • Concierge

    Sunrise Senior Living 4.2company rating

    Sunrise Senior Living job in Wayland, MA

    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Wayland Job ID 2026-237430 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere. RESPONSIBILITIES & QUALIFICATIONS Current Schedule Needed: Every Wednesdays and Friday 3pm to 730pm. Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Customer Service Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place. Contact the DOS, ED, or Department Coordinator to meet with prospective residents, families, or visitors and ensure wait times are minimal. Greet potential candidates interested in learning more about Sunrise careers and job openings at the community and direct candidates to apply online or capture the candidate information into the Applicant Tracking System (ATS) to launch the recruitment process. Answer incoming telephone calls and resident calls within two-three (2-3) rings with the appropriate community greeting message and identification. Take complete messages with pertinent information (name, number, message) as appropriate and communicate messages to the intended recipient. Offer and provide a community overview to the caller, determine who to forward the caller to, and notify the caller who they are being transferred to. Manage appointments for residents and family members such as, but not limited to, hairdresser, transportation, etc. Send get well cards to residents in the hospital. Order Memory Flower for any residents that have passed away. Send sympathy cards to families and/or responsible parties as needed. Sales and Marketing Order flowers and name plates for new residents prior to move in. Order guest meals for resident and family for day of move in. Create and maintain marketing and move-in packet inventory as needed. Support the DOS by taking and handling initial inquiry calls with potential families and residents and encourage and build interest in Sunrise Senior Living. Assist the DOS with Customer Relationship Management lead tracking database entry, if applicable. Perform other administrative duties pertaining to the resident move-in process. Front Desk and Bistro Areas Keep desk and entry area neat and organized. Check Bistro regularly for cleanliness, ensure fresh coffee, fruit, popcorn, and other snacks are available; maintain and clean the popcorn machine daily, and restock as necessary. Keep music playing throughout the day. Ensure that another team member covers the front desk when stepping away to complete above duties. Risk Management Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. Maintain the Resident Roster, Team Member Roster, and Current work schedules for emergency procedures. Champion the Safe Leaving Program and Procedures by partnering with Community Leadership to ensure the safety of our residents while meeting our Sunrise Service Standards as indicated below: Respond to emergencies as indicated in Sunrise's policies and procedures. Responsible for all guests and residents to appropriately sign themselves in and out at all times. Maintain a high-risk elopement list with photograph at front desk. Heightened awareness of the entry and exit of all residents. Administrative Update resident phone list and roster daily, move-in and move-out register daily, and guest and sign-in logs as necessary. Prepare meal tickets for team members and family members and tally meal count sheets for the Dining Service Coordinator. Collect meal ticket money and account for and process money in accordance with internal business control procedures. Organize and distribute mail to residents, Executive Director, and Department Coordinators. Collect and distribute resident and community newspapers. Post and display the Daily Menu on Menu Board. Maintain resident form for miscellaneous credits and complete as directed by the BOC and/or Business Manager/Controller. Assist the BOC/HR Designee with the recruitment process by performing computer data entry tasks and other general administrative duties as assigned. Monitor and order office supplies as needed. Track and disperse team member paychecks. Training, and Contributing to Team Success Participate actively as a member of a team and committed to working toward team goals. Demonstrate in daily interactions with others, our Team Member Credo. Commit to serving our residents and guests through our Principles of Service. Contribute in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. Attend regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor/ Department Coordinator. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Ability to handle multiple priorities Possess written and verbal skills for effective communication Demonstrate good organizational, time management, and follow through skills Possess accurate record keeping skills Demonstrate good judgment, problem solving and decision-making skills Experience and Qualifications High School degree/GED Proven customer service experience and skills Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay my FlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
    $31k-37k yearly est. Auto-Apply 1d ago
  • Dishwasher

    Sunrise Senior Living 4.2company rating

    Sunrise Senior Living job in Burlington, MA

    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. Job ID 2025-234260 JOB OVERVIEW The Dishwasher is responsible for cleaning and janitorial duties in areas dedicated to the production and consumption of food and beverage, including the kitchen, dining room, bistro, private dining room, serveries/pantries, and any other identified locations. Responsibilities include but are not limited to dish and pot washing, cleaning of general areas and kitchen equipment, and storage and rotation of food and supplies while adhering to all food safety and sanitation requirements and maintaining a safe and orderly kitchen. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: * Set-up and maintain the dish and pot washing areas. * Operate dish machine(s) according to manufacturer instruction. * Perform dishwashing tasks to properly wash and sanitize all dishes and china, silverware, glassware, utensils, and cookware. * Maintain accurate dish machine and pot and pan sink temperature and sanitation logs and report any issues promptly. * Maintain accurate equipment logs and report any issues promptly. * Complete assigned kitchen cleaning duties and ensure accuracy of daily and weekly cleaning logs. * Clean assigned kitchen equipment, including but not limited to stoves, ovens, fryers, microwaves, mixers, slicers, refrigerators, freezers, worktables, prep sinks, ice makers, coffee machines, hoods and ventilation screens. * Perform assigned janitorial duties, including but not limited to sweeping work areas, mopping floors, washing walls and ceilings, sanitizing production areas, and emptying trash. * Assist with food preparation and plating when necessary. * Maintain the correct storage of all cookware, china, glassware, and utensils. * Maintain the correct storage of all janitorial and chemical supplies. * Assist in the receiving, storage, dating, labeling, and rotation of food and non-food supplies. * Comply with national/provincial regulations pertaining to occupational health and safety and Risk Management programs and policies, adhere to safety rules and regulations, and practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. * Responsible for performing other Dining Services duties when assigned by community leadership in the following areas, but not limited to: * Clean and maintain the dining room and bistro to the highest standards per company guidelines. * Bus and reset tables per company standards. * Take and deliver food orders in a timely manner. * Prepare and serve light meals in a timely manner and in accordance with established standardized recipes and menus. Collaboration, Engagement, and Team Success * Participate and commit to working toward team goals. * Demonstrate our Team Member Credo in daily interactions. * Commit to serving our residents and guests through our Principles of Service. * Contribute to the overall engagement programs for both residents and team members. * Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Dining Services Coordinator (DSC). * Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. * Perform other duties as assigned. Core Competencies * Written and verbal skills for effective communication * Ability to handle multiple priorities * Demonstrate good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. * One (1) year job related experience preferred * High School diploma/GED * Completion of the following training may be required and/or certificates available per regulations and laws as applicable: * CPR Certificate and First Aid Certificate * ServSafe Food Handler Card * Local Health Department Food Handler Card ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: * Medical, Dental, Vision, Life, and Disability Plans * Retirement Savings Plans * Employee Assistant Program / Discount Program * Paid time off (PTO), sick time, and holiday pay * my FlexPay offered to get paid within hours of a shift * Tuition Reimbursement * In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. * Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
    $33k-39k yearly est. Auto-Apply 39d ago

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