Synchronoss Technologies CEO and leadership

Seasoned executive and general manager with over 20 years of experience including ~10 years of P+L responsibility. Significant international experience in Africa and Asia running the local operations in TransUnion’s global footprint. Strong focus on big data, analytics and sales force management and optimization. Change agent having led the organization through a mainframe migration, change of billing and financial management platforms, divestiture of non-performing assets as well as an organizational downsizing and realignment to global matrix management

I'm a maker at heart and love building software and teams. I've been programming since I was 6 years old.Recent roles have had a focus on being a change agent. I've enjoyed asking why, drawing connections across domains, building trusted relationships, and bringing about dramatic improvements and process changes. I love when I can turn people and departments on the sidelines or even actively opposing change into ardent supporters!Technology Leadership- Innovative digital education and software engineering professional with 16 years of hands-on development experience and 10+ years leadership, architecture, and mentoring experience- Demonstrated ability to effectively communicate at all levels between executives, product, architecture, engineering, dev, QA, infrastructure, and operations- Developed highly available, horizontally scalable and performant mission-critical systems serving millions of users with big data sets beyond N-tier architectures involving caching, eventing, queuing and eventual consistency where appropriate- Planned and executed transitions to the cloud including hybrid phases- Strategic and tactical thinker able to create a holistic view and dig into troubleshooting and process improvement- DevOps culture champion driving team ownership and empowerment and promoting automation and monitoring greatly improving team responsiveness and environment stabilityChatbots, AI, and Blockchain- Creator, Advisor, Writer, ConnectorI'm incredibly excited at the chatbot renaissance and run the largest chatbot/AI community in NYC (www.botsandai.com)I've been a fan of chatbots since having one on my BBS in my youth. I've written highly recommended articles for chatbotsmagazine.com and other leading publications.Embracing DevOps early on, I've built chatbots in the chatops style as invaluable assistants. They’ve helped finding info, displaying alerts for the team, running complex changes through simple conversational commands, and more.

Seasoned executive and general manager with over 20 years of experience including ~10 years of P+L responsibility. Significant international experience in Africa and Asia running the local operations in TransUnion’s global footprint. Strong focus on big data, analytics and sales force management and optimization. Change agent having led the organization through a mainframe migration, change of billing and financial management platforms, divestiture of non-performing assets as well as an organizational downsizing and realignment to global matrix management