Systems analyst jobs in New Orleans, LA

Essential Job Functions Analysis of non-reporting and underperforming PV systems Utilization of SalesForce and work order creation Investigation of systems to determine production issue reason Data analysis Data Correction Development, implementation, and analysis of reports through software platforms Cross departmental communication and investigation to support service necessary to fix known production issues Work with vendors to identify new process to become more efficient Support field techs with information to problem solve Work with Customer care to assist in case closures On occasion direct customer communication to explain system production Essential Job Functions Analysis of non-reporting and underperforming PV systems Utilization of SalesForce and work order creation Investigation of systems to determine production issue reason Data analysis Data Correction Development, implementation, and analysis of reports through software platforms Cross departmental communication and investigation to support service necessary to fix known production issues Work with vendors to identify new process to become more efficient Support field techs with information to problem solve Work with Customer care to assist in case closures On occasion direct customer communication to explain system production Competencies Excellent communication skills Able to work independently and prioritize work load Ability to juggle many projects with changing priorities Ability to adapt in a fast paced, changing environment Ability to analyze data Team player attitude a MUST! Ability to follow management direction and take constructive feedback Education/Experience Bachelor's degree preferred but not required Knowledge of solar power energy field is preferred Must be proficient in Microsoft Office (Excel and Power Point) Excellent written and verbal communication skills required Must be self-directed Salesforce experience is a plus Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Skills & Requirements Competencies Excellent communication skills Able to work independently and prioritize work load Ability to juggle many projects with changing priorities Ability to adapt in a fast paced, changing environment Ability to analyze data Team player attitude a MUST! Ability to follow management direction and take constructive feedback Education/Experience Bachelor's degree preferred but not required Knowledge of solar power energy field is preferred Must be proficient in Microsoft Office (Excel and Power Point) Excellent written and verbal communication skills required Must be self-directed Salesforce experience is a plus Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Mapjects is a leading integrated program management (PMO) and financial planning platform for organizations. ************************ email WORD resume to **************** or ****************** Job Description Mapjects business analyst : In the first phase, this position is responsible for gathering and consolidating system requirements in a team environment. The Mapjects analyst will enquire and document the requirements based on client meetings, web technologies, features and determine the needed configuration settings. Develop requirements document Develop Use case documents JAD session experience is a plus Required Skills 2+ years of experience with Microsoft Office 2+ years of experience performing system requirements analysis, requirements design documentation 1+ years of experience in analyzing, designing, and testing web-based applications Must have excellent communication skills Must be able to work both independently and as part of a team Desired Skills Familiarity with web-based applications Familiarity with the Software Development Life Cycle (SDLC) and the Waterfall or agile methodology Familiarity with bug and change request tracking tools Education - BS in an Information Systems or related field of study at Mapjects, we're a team of builders. This is a great opportunity to join a winning team. Mapjects offers a competitive compensation package with opportunities for growth and professional development. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Skills - Business Analysis - Functional Testing - Communicational skills Qualifications Some of the positions require work to be performed in DC, or VA Education - BS in an Information Systems or some equiv related field of study at Mapjects, we're a team of builders. Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. **************** or ******************

Who we are: Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies. What we offer: * Work/Life Balance: Paid Time Off, Paid Holidays * Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries * Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program Job Summary: The GES personnel provide advanced technical and project support for Globalstar's Gateway Systems. They interface with all technical departments to provide project, troubleshooting, and repair support, primarily focused on supporting Gateways during incidents and downtimes. All staff in the GES department are dedicated to maintaining system uptime and preserving all elements of the Service Level Agreements (SLA). Supervisory Responsibilities: None Duties/Responsibilities: * Work with overlapping departments including engineering technical support, reliability engineering department, and operations to analyze collected operational data with the goal of improving overall network performance. * Collect data and perform validations and verification on existing and new systems to define/refine requirements and thresholds for system performance improvements. * Operational software and product test support. * Take ownership of projects, identify and create new processes to optimize network performance. * Conduct proactive system performance analysis (tracking and monitoring) to ensure all platforms are performing nominally. * Cross train others in the department, accept cross training from others in the department. * Provide training on all duties to other departments. * Diligently work to resolve all assigned tickets. * Help to create and maintain operational documentation including solutions documents, technical bulletins, and recommended Operations and Maintenance procedures. * Provide technical support and assistance to Operations personnel in fault diagnosis, troubleshooting and repair of all operational equipment. * Support SMEs by providing insight based on lessons learned during work on operational tickets. Skills and Competencies: * Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management * Ability to work under pressure within deadlines * Ability to continuously learn and upgrade technical skills and understanding * Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments, levels of management, and technical/engineering personnel * Language skills in addition to English, preferred Education, Experience, and Licenses/Certifications: * Degree from an accredited engineering program (i.e., mechanical, electrical, aerospace) * A minimum of 5 year's experience preferred with applicable skills/competencies * Strong and proven ability to logically analyze, summarize and solve issues, then verifying and documenting solutions in complex technical environments * Possess a clear understanding of satellite-based communication * Must have strong knowledge of Networking Concepts, Security practices, and Satellite Base Stations * Experience preferred with automated scripting in any language, Power BI, AWS, Grafana, JIRA Preferred - * Significant experience with large technical projects * Experience in applicable satellite communications industry or military experience working with wireless communications networks * Additional industry (Satellite, Data, RF, Communications, Operations) training and/or certifications * RF analysis/measurement experience * Familiarity with Linux based OS, data collection and presentation software * Familiar with AWS data tools (S3, Kinesis, Kinesis Analytics, etc) * Experience with Power BI * A clear understanding of datasets for wireless communication systems * Procedural writing skills and experience an asset Physical Requirements: * Willingness and ability to travel domestically and internationally for short-, medium-, and long-term assignments; valid passport required * Willingness and ability to work after regularly scheduled hours as needed * Willingness and ability for a shared on-call schedule * Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours) * Ability to lift 15 pounds at times * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Marginal Functions: A review of this may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.

The Business Planning and Contracts Management team is seeking highly motivated and analytical individual eager to apply their skills in a dynamic academic healthcare environment. The Business Analyst I will support data-driven decision-making, project development, and operational improvements across the organization. * Bachelor's Degree and experience with systems analysis work * Minimum of 3 years of experience in a Business Analyst or similar role, with a focus on data analysis, reporting, and supporting technology solutions within a university or healthcare environment. * Strong analytical and creative problem-solving skills. * Experience translating business needs into formal requirements. * Experience establishing, documenting, and maintaining procedures and processes. * Experience creating functional and technical documentation. * Experience querying data to draw conclusions. * Experience with relational databases and complex data structures. * Demonstrated ability to communicate technically complex concepts clearly and effectively to both technical and non-technical users. * Excellent oral, written, and interpersonal communication skills. * Excellent organizational and time management skills, including the ability to manage multiple demands and/or projects simultaneously. * Master's Degree in Business Analytics, Data Science, or a related field (or currently enrolled and nearing graduation). * Strong proficiency in data analysis tools such as Excel, Power BI, SQL, Python, R, or Tableau. * Experience or interest in healthcare operations and/or administration. * Proficiency in Microsoft environment tools for business analytics, such as Power BI, Power Automate, MS Lists, and related applications. These tools are heavily used within our department to build and maintain dashboards and data visualizations. Note: Candidates without prior experience in these tools will be provided with training as needed.

Temp A large municipal organization is seeking a Management Development Analyst to support ongoing administrative, analytical, and operational initiatives. This position is ideal for candidates with a strong academic foundation and an interest in public-sector management, program evaluation, or process improvement. Responsibilities: Conduct analytical, technical, and administrative work across multiple departments. Collect and interpret data to support operational and policy decisions. Assist in the development and improvement of management systems, processes, and reports. Prepare and present written analyses, summaries, and recommendations. Support leadership with coordination of projects, performance tracking, and workflow documentation. Qualifications: Master's degree (or other post-baccalaureate degree) required. Strong research, data analysis, and writing skills. Proficiency with Microsoft Excel, Word, and data management tools. Ability to handle sensitive information and manage competing deadlines. Excellent communication and organizational skills.

Overview/ Job Responsibilities Elevate Your Career and Community with Sev1Tech Join a Legacy of Innovation. Sev1Tech isn't just a tech company; we're a force for positive change in New Orleans and beyond. Built on the strong foundation of Geocent's 30-year legacy, we're combining cutting-edge technology with a deep-rooted commitment to our community. Your Growth, Our Community. As a member of our expanding NOLA-based team, you'll be at the heart of our mission to support Navy programs like NSIPS. We're investing in our people and our city, creating a dynamic environment where your career thrives alongside our community's growth. Experience the Sev1Tech Difference: Shape the Future: Be part of a team driving innovation for Federal, State, Local, and Commercial clients. Make an Impact: Contribute to projects that enhance our community and beyond. Accelerate Your Career: Benefit from our commitment to employee development and advancement. Join a Supportive Culture: Collaborate with passionate colleagues who share your dedication. Ready to elevate your career while making a difference? Join us at Sev1Tech! Sev1Tech is seeking a System Administrator (Windows) who will work with a team to support the sustainment of ashore and afloat versions of NSIPS. Minimum Qualifications Bachelor's degree (or 4 years of additional relevant experience may be considered). Minimum 4 years Windows Systems Administration experience Ability to juggle and prioritize multiple tasks within a collaborative team environment Demonstrates flexibility and willingness to do what it takes to get the job done Demonstrated ability to communicate effectively both verbally and writing Must be a self-starter, strong leader, and have the ability to work independently with little supervision Must have DOD Secret level clearance to start; U.S. Citizen required only for Federal Clearance Requirement. About Sev1Tech LLC Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients. At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve. Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth. Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media! For any additional questions or to submit referrals, feel free to reach out to ***********************.

Job Title: Business Analyst Department FLSA Classification EEO Classification Last Modified IT Exempt Professional 11/14/2025 Job Summary: As a Business Analyst, you'll bridge the gap between business needs and technology solutions, gathering requirements, analyzing processes, and driving improvements to enhance operational efficiency. Join a dynamic team where your insights contribute to strategic decision-making and innovation. Essential Duties & Responsibilities Collaborate with stakeholders to elicit, analyze, and document business requirements, ensuring alignment with organizational goals. Conduct data analysis, process mapping, and gap assessments to identify opportunities for optimization and efficiency gains. Develop user stories, use cases, and functional specifications to guide internal teams in implementing solutions. Facilitate workshops, meetings, and interviews to gather input from cross-functional teams and end-users. Evaluate and recommend tools, systems, or process changes to support business objectives, including low/no code platforms and API integrations. Perform testing and validation of implemented solutions to ensure they meet business needs and quality standards. Create and maintain documentation, such as business process models, requirements traceability matrices, and training materials. Monitor project progress, identify risks, and provide status updates to stakeholders throughout the project lifecycle. Support change management efforts by communicating impacts and benefits of new processes or systems to affected teams. Analyze performance metrics and generate reports to inform data-driven decisions and continuous improvement initiatives. Other duties as assigned. Job Qualifications Bachelor's degree in business administration, Information Technology, Computer Science, or a related field required. 3+ years of experience in business analysis, requirements gathering, or a related role preferred. Experience working in low/no code interfaces required. Knowledge of APIs and their use required. Integration experience preferred. Strong analytical skills with proficiency in data analysis tools and methodologies preferred. Strong understanding of modern data pipeline technologies preferred. Familiarity with project management principles and agile methodologies preferred. Skills Strong analytical and problem-solving abilities. Proficiency in business analysis tools and techniques. Excellent verbal and written communication skills. Ability to facilitate discussions and build consensus among stakeholders. Keen attention to detail and organizational capabilities. Customer-service orientation with a collaborative mindset. Ability to thrive independently or in team environments. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus. The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate. Equal Opportunity Employer/Veterans/Disabled

Us: At Aretec, Inc., we are catalysts for change within the federal government landscape. Specializing in advanced analytics, machine learning, data analysis, cybersecurity, and business optimization, we empower federal agencies to achieve their most critical missions. As a premier partner and prime vendor, we deliver innovative, high-impact solutions that address complex challenges and drive national progress. Our commitment to excellence and innovation positions us at the forefront of transforming governmental operations, enhancing efficiency, and making a lasting difference in the lives of citizens. You: You are a dynamic and analytical professional who thrives on interpreting complex requirements, improving processes, and driving automation to strengthen cybersecurity operations. With a passion for innovation and a strong understanding of federal cybersecurity initiatives, you excel at finding opportunities to enhance workflows and deliver measurable results. You enjoy working across technical and functional teams to turn strategic goals into actionable, efficient, and automated processes. You're motivated by the opportunity to advance national cybersecurity objectives while collaborating within a mission-focused team that values your insight and growth. What We're Looking For: We are seeking a Functional Analyst (Business Analyst II) who will play a pivotal role in enhancing the effectiveness of the USCIS Information Security Division (ISD). In this role, you will collaborate across ISD branches to interpret requirements, design new processes, and identify opportunities for automation-especially within the Security Orchestration, Automation, and Response (SOAR) platform. Your expertise will help improve workflows, drive efficiencies, and align with the USCIS Cyber Security Strategic goals. Your responsibilities will include: * Leading Innovative Projects: Analyze and improve processes and workflows, identifying opportunities for automation into the SOAR solution to support the USCIS Enhanced Cyber Security Strategy. * Collaborative Solution Development: Hold meetings, research processes, collect and analyze data, and design new, efficient workflows aligned with mission requirements. * Strategic Impact: Develop executive dashboards providing near real-time visibility into USCIS Security Program performance. * Stakeholder Engagement: Facilitate redesign workshops, document outcomes, and present new process designs to stakeholders to ensure alignment and adoption. * Process Optimization: Monitor, measure, and provide feedback on process performance, ensuring continuous improvement. * Implementation and Automation: Identify user needs and develop strategies and user stories for implementation and automation in Swimlane. By stepping into this role, you will directly contribute to the success of federal cybersecurity missions-improving the agility, visibility, and performance of essential security operations. The Skills We're Looking For: * Technical Expertise: Experience with process design, workflow automation, and tools such as SOAR (e.g., Swimlane). * Analytical Mindset: Ability to dissect complex workflows, identify inefficiencies, and recommend innovative, data-driven solutions. * Leadership Abilities: Skilled in facilitating meetings, workshops, and process redesign efforts across diverse teams. * Effective Communication: Exceptional ability to translate technical and process information for stakeholders at multiple levels. * Commitment to Mission: Understanding of federal cybersecurity goals and motivation to advance national cyber defense initiatives. Required Qualifications: * Telework: Must meet the requirements for telework. * Certifications: Must have and maintain at least one active certification-Security+, ISC² CISSP, or another comparable certification pre-approved by the Government PM. * Experience: * Minimum of two (2) years of client-facing federal consulting experience. * Minimum of two (2) years of business analysis experience. * Minimum of two (2) years of experience working with cybersecurity teams. The Expectations of the Job: Day One: * Immerse yourself in Aretec's mission, values, and culture. * Begin engaging with ISD teams to understand project scope, current workflows, and process challenges. Day Thirty: * Actively contribute to ongoing process analysis and documentation. * Collaborate with technical and functional teams to identify initial automation or optimization opportunities. Day Sixty: * Take ownership of process design or redesign efforts. * Begin developing and presenting process documentation, dashboards, and recommendations to stakeholders. Day Ninety: * Lead process improvement or automation initiatives end-to-end. * Mentor junior analysts and contribute to organization-wide process improvement strategies. * Deliver measurable outcomes that enhance USCIS cybersecurity operations and efficiency. Additional Notes: Benefits: At Aretec, we believe our employees are our greatest asset. We offer a comprehensive benefits package designed to support your health, well-being, and professional development: * Health, Dental, and Vision Insurance * 401(k) Plan with Employer Match * Certification Stipends for professional development * Professional Development Opportunities including training and conferences * Flexible Work Arrangements including remote and hybrid options * Paid Time Off and Holidays Citizenship Requirement: Due to the nature of our federal contracts and the secure environments in which we operate, only applicants who are sole U.S. Citizens can be considered for this position. Equal Opportunity Employer: Aretec, Inc. is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.

Euronet Worldwide, Inc. is looking for an ATM/ITM Technical Analyst to join their team in the Financial Services industry. As a worldwide leader in financial payment solutions, Euronet provides physical and digital touch points for consumers around the world. The ATM/ITM Technical Analyst position is a key role that will help ensure the seamless operation of Euronet's financial payment networks. The selected candidate will have the opportunity to work for a company that has built a unique network of networks using cash-based and digitally driven services. Euronet's worldwide reach and real-time power enable transactions at every level of the global payments value chain. Euronet's goal is to provide consumers with the most convenient options to interact with their money. Responsibilities * Provide technical support to Euronet's ATMs and related components * Troubleshoot and resolve software and hardware issues * Maintain accurate records of issue resolution * Respond to customer inquiries via phone and email * Collaborate with development teams to identify and resolve complex issues * Update internal knowledge base with technical tips and solutions * Test and evaluate new ATM software and hardware releases

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The EDI Systems Analyst II will be accountable for guiding the actions of EDI experts by working closely with business units to analyze processes, analyze the business needs, and to provide solutions. The EDI Systems Analyst II role will solicit, define and manage EDI requirements for internally and externally developed projects and implementations in a team-oriented environment. What you'll do: * Identify, document and educate MTM partners on client EDI requirements * Identify, analyze and document business objectives and requirements by performing analysis and developing the necessary documentation to define, justify, launch and execute projects * Define, create, and validate user stories necessary to achieve internal and external objectives * Monitor, analyze, and ensure EDI compliance in the following subject areas: Member Eligibility, Encounter and Claims Data, Payment Remittance, Capitation, and Provider Data * Manage and coordinate EDI deliverables to both internal and external stakeholders including but not limited to: EDI data files, accompanying reports, and required attestations * Lead sessions for small to medium applications/projects or a few large applications/projects * Validate EDI solutions meet both internal and external client needs * Evaluate potential future client EDI requirements to support successful RFP and implementations processes * Lead multi-team requirement gathering sessions, stakeholder interviews, group sessions, and user observations * Act as a liaison between the business customer and the technology providers, both internally and externally * Communicate relative feedback, level of effort, and return on investment to business users for project prioritization * Responsible for making improvements of processes or workflows to enhance performance * Partner with associated departments to ensure uniformity in data * Remain informed on ever-changing information to ensure accuracy within business processes * Partner with EDI developers to ensure solutions meet requirements What you'll need: Experience, Education & Certifications: * High School Diploma or G.E.D equivalent * Bachelor's degree in technical or business disciplines with outlined experience, however, willing to accept equivalent field experience in lieu of degree * Minimum 7 years of EDI technical or business work experience * 3+ years of SQL experience * 3+ years' experience in software development methodologies including Agile and scrum processes * 5+ years of working HIPAA X12 Standard Transactions * 5+ years' experience in eliciting/documenting business requirements using interviews, group facilitation, data/workflow/system analysis and business process documentation * Previous experience collaborating with Business Users, Programmers, and Quality Assurance Testers in a corporate environment Skills: * Comprehensive understanding of the common Health Care EDI transactions: 834, 837, 277U, 277CA, 835, 820, 270/271, 999 * Advanced knowledge of Health Care EDI subject areas and the ability to translate that into EDI requirements * Ability to create SQL queries utilizing multiple tables and datasets to analyze and evaluate EDI data within a SQL database * Accurately articulates technical specifications in a manner the normal business user can understand in both written and verbal form * Ability to effectively work, demonstrate applications, and conduct presentations to all levels within the organization * Demonstrates a positive attitude and flexibility in areas such as job duties and schedule in order to serve the business and operational goals * Ability to translate business processes into workflows and system requirements * Ability to manage multiple tasks and projects, and forge strong interpersonal relationships with both internal and external stakeholders * Ability to solve problems by utilizing training, knowledge, tools, and analytical skills * Ability to assimilate new and existing technologies * Exemplary communication skills. * Must be able to address all levels of employees and customers * Ability to be effective in a fast paced, dynamic environment with minimal supervision * Excellent planning, documentation, organizational, analytical, and problem-solving abilities with a strong attention to detail What's in it for you: * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) with a company match * Paid Time Off and Holiday Pay * Maternity/Paternity Leave * Casual Dress Environment * Tuition Reimbursement * MTM Perks Discount Program * Leadership Mentoring Opportunities Salary Min: $80,000 Salary Max: $108,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTM

Job Description PRIMARY FUNCTION This role supports our credit union's financial health by assisting with all loan collections activities. As a Payment Solutions Analyst, you will play a vital role in monitoring delinquencies, coordinating collection efforts, and providing exceptional member service. Additionally, you will collaborate with the Loan Collections Officer and other key personnel to ensure smooth operations and timely resolutions. DUTIES AND RESPONSIBILITIES Collections Review daily reports for delinquencies and high balances aged less than 60 days. Make all necessary written and telephone contacts for collections on high-balance or delinquent accounts. Coordinate collection activities with the Loan Collections Officer. Provide member services related to loan payment inquiries. Troubleshoot member loan histories to resolve issues effectively. Record collection activities in member files and maintain a one-year file of delinquency reports with actions taken. Negotiate and coordinate payment arrangements with members. Identifies and recommends improvement of processes and procedures involving job functions. Participate in weekly meetings with the CEO, Loan Collections Officer, and Operations Officer to discuss delinquency status, problem loans, and collection strategies. Provide backup and support for the Loan Collections Officer Provide backup coverage on the teller line, including rotating Saturdays at the branch office. Perform other duties and tasks assigned by the supervisor. BENEFITS Competitive salary Health, dental, and vision insurance Retirement savings plan Paid time off and holidays Ongoing training and development opportunities QUALIFICATIONS One to two years of similar or related experience. The ideal candidate will have strong customer service skills, excellent communication skills, and a passion for helping others. Previous experience in a financial institution is preferred but not required. A high school diploma or equivalent is necessary for this position. If you are motivated, detail-oriented, and eager to grow in the financial industry, we encourage you to apply!

Description & Requirements The Maximus DoD Cloud Information Systems Security Officer (ISSO) will work directly with the Maximus Federal Business Information Security Officer (BISO) to identify and manage implementation of security policies, standards, and procedures that support federal customers with federal requirements to include FISMA, applicable FAR and DFAR Clauses, Executive Orders, and OMB's applicable to IL5 Cloud Environments. The primary role of the ISSO will be the creation, management, and administration of a System Security Plan (SSP) to include all required artifacts needed to obtain a DISA IL5 certification and to maintain compliance with NIST 800-53 and associated NIST 800 series publications. The ISSO will be responsible for all continuous monitoring of the IL5 environment supporting federal customers and will be the SME for control management and the establishment of Inheritance which will be used to support future DoD projects Essential Duties and Responsibilities: - Performs application vulnerability assessments to identify application vulnerabilities. - Performs network vulnerability assessments to identify host vulnerabilities. - Identifies, analyzes, and prioritizes vulnerability findings. - Analyzes system configurations to identify possible security gaps andor compliance violations. - Establishes collaborative working relationships with internal resources to provide security assessments, reports, and recommendations. - Performs other related duties as assigned. Additional Duties and Responsibilities: - Create and manage System Security Plan and creation and or validation of all associated artifacts required to obtain DISA IL5 certification as well as NIST 800-53 compliance to include but not limited to a System Level Continuous Monitoring (SLCM) Strategy, HW/SW lists, Information Flow Diagrams, System Categorization Forms, System Topologies, Configuration Management Plan, Configuration Control Board (CCB) Charter, System and Services Acquisition Plan, System and Information Integrity Plan, System and Communication Protection Plan, Security Assessment and Authorization Plan, Risk Assessment Plan, Program Management Plan, Security Planning, Physical and Environmental Protection Plan, Personnel Security Plan, Media Protection Plan, Identification and Authentication Plan, Contingency Plan, Audit and Accountability Plan, Security Awareness and Training Plan, Incident Response Plan, Access Control Plan, Risk Assessment Review (RAR) and Plan of Action and Milestone (POA&M). - Liaison with Maximus Federal business units, Maximus Corporate business units, and external stakeholders to ensure all legal and contractual requirements pertaining to cybersecurity, physical security, and Information Assurance are being met. - Communicate federal requirements to Maximus Information Security Office (ISO) and advise implementation of applicable security controls and hardening standards to governance and technical teams. - Assist the BISO and ISO Team in the identification and assignment of control owners throughout the organization and continually review controls on organizationally defined periodicities. - Actively collaborate with Maximus Threat and Vulnerability Management (TVM) Team to ensure applicable technologies are compliant with defined remediation timelines and hardening standards via enterprise vulnerability management tools. Minimum Requirements - Please refer to the additional information section of the job requisition for this opening to determine clearance eligibility required. - Bachelor's Degree - 7-10 years of security or technology related experience - Professional certifications, such as Security+, CEH, or CISSP, desirable • Knowledge of IPv4 network architecture and core services - Knowledge of web application development and architecture - Knowledge of network security controls - Knowledge of vulnerability management - Experience with dynamic application security testing (DAST) tools - Experience with vulnerability management (VM) tools - Familiarity with OWASP Top 10 - Familiarity with WASC Threat Classification • Familiarity with CVE - Familiarity with NIST SP 800-53 - Experience with automated service ticketing systems - Excellent analytical, decision-making, and problem-solving skills - Ability to communicate technical information in understandable business terms - Excellent interpersonal skills, presentation skills, and verbal / written communication skills - Strong customer service abilities required. - Ability to work collaboratively with a broad range of staff. Skilled in Microsoft Office software including Word, Excel, Visio, MS Project, and PowerPoint - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to execute many complex tasks simultaneously, and work as a team member as well as independently Additional Minimal Requirements: - Have a DoD secret clearance status or eligible to obtain secret clearance status. - DISA IL5 Certification Experience - Strong understanding of federal and DoD requirements to include but not limited to applicable Executive Orders, FISMA, FIPS, CMMC, NIST 800-171, NIST 800-60, NIST 800-65, SCRM, FedRAMP, DODI 8500s, 8500.2s, and 8510s. - Experience with GRC tools (eMASS, CFACTS, CSAM). - Experience developing SSP's and applicable artifacts required for A&A activities. - Experience with STIG compliance. - Experience with vulnerability management and assessment via Qualys and Tenable. - Works on complex issues where analysis of situations or data requires an in depth evaluation of variable - Exercises judgement in selecting methods, techniques, and evaluation criteria for obtaining results. - Networks with key contacts outside own area of expertise. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. #c0rejobs #HotJobs1111LI #HotJobs1111FB #HotJobs1111X #HotJobs1111TH #TrendingJobs #HotJobs1125LI #HotJobs1125FB #HotJobs1125X #HotJobs1125TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com. Minimum Salary $ 108,375.00 Maximum Salary $ 146,625.00

JOB SUMMARY/PURPOSE The Lead, Metering Solutions Analyst is responsible for monitoring, analyzing, and managing the operations of Itron Metering Solutions, including Advanced Metering Infrastructure (AMI) and Automated Meter Reading (AMR) technology. This leadership role involves ensuring the integrity and accuracy of data, identifying and resolving technical issues, resolving error codes and alerts from the metering systems, and providing support to field personnel, billing staff, and customers. The Lead Analyst will direct collaboration between cross-functional teams and guide junior staff while ensuring seamless operations and compliance with industry standards. ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS Continuously monitor the performance of Itron metering systems, ensuring data integrity and accuracy. Identify and address any anomalies, communication failures, or system outages. Analyze meter data to detect usage patterns, trends, and potential issues. Validate and reconcile meter data with billing systems to ensure accuracy. Lead investigations and resolutions of technical problems related to meters, communication networks, and software applications. Coordinate with field personnel and create and track work orders to address hardware and network issues or meter replacements and repairs. Generate and distribute detailed reports on meter performance, data quality, and system health. Provide insights and recommendations to improve system efficiency and accuracy. Respond to customer inquiries related to meter data, usage discrepancies, and technical issues. Provide clear and accurate information to resolve concerns. Ensure compliance with industry standards, regulatory requirements, and company policies. Maintain accurate records and documentation of all activities. Lead collaboration with IT, engineering, field operations staff, and the Billing Back Office to ensure seamless integration and operation of the metering systems. Drive cross-functional initiatives to resolve discrepancies and improve efficiency. Provide training, mentorship, and support to lower-level staff and new hires on metering system operations, data analysis, and troubleshooting techniques. MINIMUM REQUIREMENTS Minimum education required of the position Bachelor's degree in Electrical Engineering, Computer Science, Information Technology, or a related field. Minimum experience required of the position Minimum of 7+ years of experience in utility system operations, data analysis, or a related field, with demonstrated leadership responsibilities. Minimum knowledge, skills and abilities preferred of the position Familiar in Metering Solutions, including AMI and AMR technologies, as well as proficient data analysis tools and software applications; including GIS, Work Management Systems, and Continuous Improvement Systems. Strong understanding of metering principles and communication networks. Excellent analytical and problem-solving skills. Ability to interpret complex data sets and identify trends and anomalies. Strong verbal and written communication skills. Ability to convey technical information clearly and effectively to various stakeholders. High level of accuracy and attention to detail in data analysis and reporting. Demonstrated ability to lead collaboration with Field Staff and Billing Back Office teams to resolve issues and enhance operations. Ability to mentor and guide staff, fostering a culture of teamwork and knowledge sharing. Flexibility to adapt to changing priorities and work in a fast-paced environment. Any certificates, licenses, etc. required for the position None Physical Requirements Able to operate a personal computer, either desktop or laptop. Able to sit for extended periods of time. Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects. Working Conditions The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Perform other job-related duties as assigned, within your scope of responsibilities. Job duties are performed in a normal and clean office environment with normal noise levels. Work is predominately done while standing or sitting. The ability to comprehend, document, calculate, visualize and analyze are required. Able to work regular hours, with occasional overtime. About Delta Utilities Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States. Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025. Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers. Learn more at *************************** Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law. #LI-TM1

Who we are: Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies. What we offer: Work/Life Balance: Paid Time Off, Paid Holidays Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program Job Summary: The GES personnel provide advanced technical and project support for Globalstar's Gateway Systems. They interface with all technical departments to provide project, troubleshooting, and repair support, primarily focused on supporting Gateways during incidents and downtimes. All staff in the GES department are dedicated to maintaining system uptime and preserving all elements of the Service Level Agreements (SLA). Supervisory Responsibilities: None Duties/Responsibilities: Work with overlapping departments including engineering technical support, reliability engineering department, and operations to analyze collected operational data with the goal of improving overall network performance. Collect data and perform validations and verification on existing and new systems to define/refine requirements and thresholds for system performance improvements. Operational software and product test support. Take ownership of projects, identify and create new processes to optimize network performance. Conduct proactive system performance analysis (tracking and monitoring) to ensure all platforms are performing nominally. Cross train others in the department, accept cross training from others in the department. Provide training on all duties to other departments. Diligently work to resolve all assigned tickets. Help to create and maintain operational documentation including solutions documents, technical bulletins, and recommended Operations and Maintenance procedures. Provide technical support and assistance to Operations personnel in fault diagnosis, troubleshooting and repair of all operational equipment. Support SMEs by providing insight based on lessons learned during work on operational tickets. Skills and Competencies: Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management Ability to work under pressure within deadlines Ability to continuously learn and upgrade technical skills and understanding Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments, levels of management, and technical/engineering personnel Language skills in addition to English, preferred Education, Experience, and Licenses/Certifications: Degree from an accredited engineering program (i.e., mechanical, electrical, aerospace) A minimum of 5 year's experience preferred with applicable skills/competencies Strong and proven ability to logically analyze, summarize and solve issues, then verifying and documenting solutions in complex technical environments Possess a clear understanding of satellite-based communication Must have strong knowledge of Networking Concepts, Security practices, and Satellite Base Stations Experience preferred with automated scripting in any language, Power BI, AWS, Grafana, JIRA Preferred - Significant experience with large technical projects Experience in applicable satellite communications industry or military experience working with wireless communications networks Additional industry (Satellite, Data, RF, Communications, Operations) training and/or certifications RF analysis/measurement experience Familiarity with Linux based OS, data collection and presentation software Familiar with AWS data tools (S3, Kinesis, Kinesis Analytics, etc) Experience with Power BI A clear understanding of datasets for wireless communication systems  Procedural writing skills and experience an asset Physical Requirements: Willingness and ability to travel domestically and internationally for short-, medium-, and long-term assignments; valid passport required Willingness and ability to work after regularly scheduled hours as needed Willingness and ability for a shared on-call schedule Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours) Ability to lift 15 pounds at times Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Marginal Functions: A review of this may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.

American Cruise Lines is seeking an Information Systems Engineer to join our team in the New Orleans, LA area. This pivotal role ensures the continuous operation and support of critical shipboard technology systems, directly impacting the safety, quality, and guest experience that defines American Cruise Lines. You will report to the Information Systems Manager. As an Information Systems Engineer, you will be responsible for ensuring the success of American Cruise Lines through a commitment to safety and quality while consistently exceeding company and guest expectations. Your duties will include ensuring safety-related technologies are in full operation as per federal regulations, maximizing the guest experience through quick-response resolutions, and supporting shipboard operations-related technologies. This position will require frequent travel (approximately 75%) to vessels to perform repair, replacement, and/or maintenance of installed information systems, supporting our entire fleet operations. You will often be the first on the scene to troubleshoot or repair equipment, addressing technical challenges proactively. Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships. Responsibilities: * Ensure full operation of safety-related technologies as per federal regulations. * Perform repair, replacement, and maintenance of installed information systems. * Manage and solve technical problems quickly, including troubleshooting outage requests. * Install new equipment, configure wireless networking equipment, and implement network system improvements. * Conduct basic low-voltage electrical wiring, networking, programming, and A/V equipment diagnostics. * Evaluate connectivity issues, equipment, software, and hardware for optimal performance. * Consult with vendors and crew to ensure system functionality and optimization. * Directly supervise contractors as assigned. * Assist with the design, implementation, and support of new software and features. * Respond to IT tickets in a timely manner; oversee troubleshooting of system errors. * Maximize guest satisfaction through swift resolution of technology issues. * Support a wide array of shipboard operational technologies (see below). Key Technologies (including, but not limited to): * Television Systems (Analog/IP) * Vessel navigation electronics * Audio Visual / Public Address Systems * Shipboard Sound Systems * Radios (UHF & VHF) * Onboard Internet & Wireless Systems * Door Access & Keycard Systems * Telephone Systems (satellite, mobile phones, intercoms) * Network Equipment * Laptops * Printers Preferred Experience: * 2+ years as an Information Systems Technician. Technical Proficiencies: * Proficiency in Windows operating systems, computer, and peripheral hardware and software. * Familiarity with Ubiquiti systems and remote management systems preferred. * A+, Network+, Security+, and Microsoft OS proficient certifications are highly desirable. * Required Skills: * Strong customer service orientation and effective interaction with diverse end-users and technical staff. * Detail-oriented with proven ability to independently resolve technology problems. License and Registration Requirements: * Valid Driver's License. * Possess or obtain a valid TWIC (Transportation Worker Identification Card) prior to beginning position. Travel & Physical Requirements: * Approximately 75% (to vessels, warehouses, and offices) . * Ability to frequently traverse stairs, fixed ladders, and ladder-wells while walking ships daily. * Capable of sitting for long periods, standing, walking, crouching, and kneeling. * Ability to perform tasks requiring reaching, handling, using equipment, keyboards, and mobile devices. * Capable of lifting and installing technological equipment. Compensation & Benefits: * Comprehensive benefits package: medical, dental, 401k matching, paid time off. * Promotional and transfer opportunities based on performance. * Opportunity to work in a fast-paced, dynamic industry with a growing company. Work Schedule: * This is a full-time role with standard 8-hour shifts. On-call availability is required as part of the position. Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

Responsibilities: * Supporting full-lifecycle engineering design and development activities on established UxS and disruptive new products. * Using technical acumen and problem-solving skills toward the execution of systems engineering tasks - including (but not limited to) requirements analysis, impact assessments, systems modeling (SysML), trade studies, requirements derivation, design review support, integration planning, test, verification, risk management, and engineering analysis. * Preparing and presenting systems engineering work products to internal review teams and external customers at program milestone reviews. * Interacting daily with technical leads, program managers, planners, technicians, and other engineers. * Driving tasks to completion independently - aided by appropriate supervision and mentoring. * Collaborating with others within the workgroup, with other departments, and the customer. Qualifications * Bachelor's Degree in Engineering with 2+ years related experience (systems or test engineering preferred) OR Master's Degree in Engineering with 1+ year(s) of related experience * Experience with hardware and/or software integration, managing requirements derivation and allocation, or architecture design * Experience with DOORS, JIRA, and Cameo/MagicDraw is strongly preferred * Experience in a Department of Defense (DoD) environment is preferred * Experience or certifications in Model-Based System Engineering (MBSE) is a plus * Experience with Windows and/or Unix operating systems is a plus * Effective and efficient writing and presentation skills * A good working knowledge of Microsoft Office products (i.e., Outlook, Word, Excel, PowerPoint, and Visio) * Ability to travel up to 15% * Active Secret Clearance preferred; Secret eligibility required

Mapjects is a leading integrated program management (PMO) and financial planning platform for organizations. ************************ email WORD resume to **************** or ****************** Job Description Mapjects business analyst: In the first phase, this position is responsible for gathering and consolidating system requirements in a team environment. The Mapjects analyst will enquire and document the requirements based on client meetings, web technologies, features and determine the needed configuration settings. Develop requirements document Develop Use case documents JAD session experience is a plus Required Skills 2+ years of experience with Microsoft Office 2+ years of experience performing system requirements analysis, requirements design documentation 1+ years of experience in analyzing, designing, and testing web-based applications Must have excellent communication skills Must be able to work both independently and as part of a team Desired Skills Familiarity with web-based applications Familiarity with the Software Development Life Cycle (SDLC) and the Waterfall or agile methodology Familiarity with bug and change request tracking tools Education - BS in an Information Systems or related field of study at Mapjects, we're a team of builders. This is a great opportunity to join a winning team. Mapjects offers a competitive compensation package with opportunities for growth and professional development. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Skills - Business Analysis - Functional Testing - Communicational skills Qualifications Some of the positions require work to be performed in DC, or VA Education - BS in an Information Systems or some equiv related field of study at Mapjects, we're a team of builders. Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. **************** or ******************

The Business Systems Analyst mainly performs various functions involving financial systems under the purview of the Controller's Office. These functions include data analysis, report preparation and metric monitoring. Also assists in planning and executing training sessions, developing training materials, as well as policy and procedure development and monitoring. Also supports the Controller and direct reports with administrative tasks and as the Controller's Office representative for various University committees and initiatives. * Excellent analytical and problem-solving skills * Excellent oral presentation and teaching skills * Familiarity with Tulane's transactions and reporting requirements * Familiarity with Tulane's organization and security requirements * Demonstrated capability to extract data from accounting systems for analysis purposes * Demonstrated capability to work independently, multi-task and meet deadlines * Customer service orientation * Bachelor's degree in business of systems related field * One to two years of experience with University business systems. * One to two years of experience in a complex business setting such as a hospital or business office will substitute for University experience. * Two years of hand-on training experience.

Job Description Euronet Worldwide, Inc. is looking for an ATM/ITM Technical Analyst to join their team in the Financial Services industry. As a worldwide leader in financial payment solutions, Euronet provides physical and digital touch points for consumers around the world. The ATM/ITM Technical Analyst position is a key role that will help ensure the seamless operation of Euronet's financial payment networks. The selected candidate will have the opportunity to work for a company that has built a unique network of networks using cash-based and digitally driven services. Euronet's worldwide reach and real-time power enable transactions at every level of the global payments value chain. Euronet's goal is to provide consumers with the most convenient options to interact with their money. Responsibilities Provide technical support to Euronet's ATMs and related components Troubleshoot and resolve software and hardware issues Maintain accurate records of issue resolution Respond to customer inquiries via phone and email Collaborate with development teams to identify and resolve complex issues Update internal knowledge base with technical tips and solutions Test and evaluate new ATM software and hardware releases Requirements Associates degree in Computer Science or related field 2+ years of experience in a technical support role Knowledge of TCP/IP, Windows operating systems, and SQL Experience with troubleshooting software and hardware problems Strong communication and interpersonal skills Ability to work both independently and on a team Available to work flexible hours as required Benefits Euronet employees enjoy outstanding benefits, including: 401(k) Plan Health/Dental/Vision Insurance Employee Stock Purchase Plan Company-paid Life Insurance Company-paid disability insurance Tuition Reimbursement Paid Time Off Paid Volunteer Days Paid Holidays Casual Office Attire Plus many more employee perks & incentives! We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.