Specialty Nutrition Systems, NICU Specialist - Appalachia (Kentucky, Tennessee)
Systems engineer job in Kentucky
Job Title: Specialty Nutrition Systems, NICU Specialist - Appalachia (Kentucky, Tennessee)
Job Country: United States (US)
Here at Avanos Medical, we passionately believe in three things:
Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.
At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.
Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).
Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit ***************
Territory: Appalachia
Covering: Kentucky, Tennessee and Southwest Virginia
Essential Duties and Responsibilities:
The Specialty Nutrition Systems, NICU Specialist is responsible for the positioning and selling of Avanos Medical Digestive Health-NeoMed-related products and solutions within both Acute Care and Alternate Care accounts/facilities/departments. Responsibilities include all technical and conceptual sales aspects of the Avanos Medical DH-NeoMed product portfolio including, but not limited to, the validation of Avanos Medical's DH-NeoMed product cost/value proposition leading to increased year-on-year sales as per the Avanos Medical Digestive Health sales plan and territory sales objectives.
Digestive Health-NeoMed Products:
Neonatal and Pediatric enteral feeding system including enteral feeding tubes and accessories, enteral feeding syringes, and enteral feeding syringe pumps. Pharmacy: Oral/Enteral Pharmacy syringe solution and accessories. Kits: Oral Care, Colostrum, Transfer Lids, Catheterization Trays, Urinary Kits.
Target Market: Hospitals:
NICU, PICU, Pharmacy, Infection Control, Quality/Safety, Value Analysis, Purchasing, Supply Chain
The ideal candidate for the NICU Specialist will utilize personal skills, product expertise, and clinical expertise to maintain and build existing and new revenue within a set sales territory. The NICU Specialist will be responsible for a continued demonstration of sales expertise of appropriate skills and functions that include but are not limited to product presentations, clinical presentations, product pricing, sales territory management, internal and external communication, and accurate sales forecasting/reporting. These activities are to result in net sales and profit growth by achieving product and sales category objectives within an assigned sales territory.
Key Responsibilities:
Sales positioning, analysis, and in-service implementation of all AVANOS DH-NeoMed product categories leading to year-on-year sales increases as per the AVANOS DH sales plan.
The development and implementation of strong business value selling skills and overall AVANOS DH-NeoMed sales acumen.
Developing and maintaining expertise across the entire range of AVANOS DH-NeoMed products and service platforms
Tactical implementation of selling and business activities developed and implemented by the sales region to meet sales objectives
Developing and maintaining high-gain sales relationships with multiple decision makers and influencers within assigned accounts or markets; (NICU Managers, Nurse Educators, Neonatologists, Pharmacy Techs, Pharmacists, Supply Chain, Value Analysis, Materials Management)
Development and implementation of contract and price negotiations/contract management with desired outcomes of obtaining committed business at the highest margins possible
Effective collaboration with sales management, internal partners/stakeholders, Standard of Care Specialist, and customers
Effective utilization of AVANOS DH-NeoMed sales and marketing resources necessary to meet objectives
Effective territory budget management and utilization of AVANOS DH sales support resources, per compliance policy
Active participation with the Region Manager in the strategic and tactical planning processes
Your qualifications
Required:
Bachelor's degree required
At least 3 or more years of sales experience in B2B or the Health Care industry.
Proof of a successful track record
Demonstrates strong communication and interpersonal skills
Evidence of continued personal and professional growth and development
Excellent knowledge of PC-based applications (Windows, Word, Excel, and PowerPoint) is required.
Tactfully Aggressive
Comfortable in a Hospital Setting
Travel by car required
Preferred:
5 years of Medical Device Sales Experience Preferred; Capital Experience Preferred, not required
Experience in Digestive Health products and related disease states
Prefer candidate to be in the Top 10% of Sales Force
Hospital Sales Experience Preferred
Salesforce.com experience preferred
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Salary Range:
The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted.
#LI-Remote
Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here
Join us at Avanos
Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world.
Make your career count
Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits.
Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting.
Avanos also offers the following:
benefits on day 1
free onsite gym
onsite cafeteria
HQ region voted 'best place to live' by USA Today
uncapped sales commissions
Blue Team Engineer **
Systems engineer job in Virginia Beach, VA
SimVentions, consistently voted one Virginia's Best Places to Work, is looking for an experienced professional to join our team! As a Blue Team Engineer, you will support Blue Team operations and collaborate with Red Team and Cybersecurity professionals on overall cyber readiness defense and system accreditation efforts.
** Position is contingent upon award of contract, anticipated in December of 2025. **
Clearance:
An ACTIVE Secret clearance (IT Level II Tier 5 / Special-Sensitive Position) is required for this position. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance.
Requirements:
In-depth understanding of computer security, military system specifications, and DoD cybersecurity policies
Strong ability to communicate clearly and succinctly in written and oral presentations
Responsibilities:
Perform system hardening on multiple Operating System (OS) platforms
Monitor and assess system and network security posture in accordance with DoD cybersecurity policies and tools
Apply MITRE ATT&CK and/or MITRE D3FEND frameworks to assess and improve threat detection and response strategies
Conduct advanced threat intelligence analysis, identify emerging potential threats, and provide threat intelligence recommendations
Perform vulnerability assessments using the Assured Compliance Assessment Solution (ACAS) and other security tools
Analyze vulnerability findings and develop remediation plans
Remediate vulnerability findings by implementing vendor patches and configuration changes on both Linux and Windows operating systems
Design, implement, and enforce security controls across network, hardware, and software components
Preferred Skills and Experience:
A combined minimum total of ten (10) years of full-time professional experience in all of the following skillsets/disciplines:
System hardening across multiple OS platforms
Networking and virtualization
Application of DoD cybersecurity policies and use of DoD security tools
MITRE ATT&CK or MITRE D3FEND frameworks
Threat intelligence assessments and identification of emerging potential threats
Performing vulnerability assessments with ACAS
Remediation of vulnerability findings to include implementation of vendor patches on both Linux and Windows Operating systems
Design, implementation, configuration, and enforcement of security controls on network, hardware, and software components and devices
Possess one of the following DoD 8570.01-M IAT Level III baseline certifications:
CASP+ CE
CCNP Security
CISA
CISSP (Associate)
CISSP
GCED
GCIH
CCSP
Education: Bachelor of Science in Information Systems, Bachelor of Science in Information Technology, Bachelor of Science in Computer Science, or Bachelor of Science in Computer Engineering Compensation:
Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements.
The projected annual compensation range for this position is $100,000 - $160,000. This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers.
Benefits:
At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs.
We offer:
Medical, dental, vision, and prescription drug coverage
Employee Stock Ownership Plan (ESOP)
Competitive 401(k) programs
Retirement and Financial Counselors
Health Savings and Health Reimbursement Accounts
Flexible Spending Accounts
Life insurance, short- & long-term disability
Continuing Education Assistance
Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military)
Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling
Supplemental Benefit Program
Why Work for SimVentions?:
SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together.
Support Our Warfighters
SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world.
Drive Customer Success
We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact.
Get Involved in Giving Back
We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year.
Build Innovative Technology
SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success.
Work with Brilliant People
We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture.
Create Meaningful Solutions
We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve.
Employees who join SimVentions will enjoy additional perks like:
Employee Ownership: Work with the best and help build YOUR company!
Family focus: Work for a team that recognizes the importance of family time.
Culture: Add to our culture of technical excellence and collaboration.
Dress code: Business casual, we like to be comfortable while we work.
Resources: Excellent facilities, tools, and training opportunities to grow in your field.
Open communication: Work in an environment where your voice matters.
Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development.
Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more.
Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite.
Food: We have a lot of food around here!
FTAC
Network Engineer
Systems engineer job in Chantilly, VA
MANTECH is seeking a motivated, career and customer-oriented Network Engineer to join our team in Chantilly, VA. This is a position requiring onsite work at customer locations within the local area (up to 10% travel).
Responsibilities include but are not limited to:
Designing and integrating comprehensive network, VoIP, VTC, and data center solutions, adhering to security guidelines and customer specifications to ensure robust and secure communication infrastructures.
Managing the end-to-end integration of black and red networks, overseeing design, installation, maintenance, and coordination of a growing network with multiple external services to support operational needs.
Receives a moderate level of guidance and direction working with other network
engineers to resolve problems.
Helps in diagnosing and resolving complex issues related to customer sites,
telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance
Diagnosing and resolving complex issues related to customer sites, telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance.
Developing and maintaining detailed documentation, diagrams, and standard operating procedures to facilitate knowledge sharing and efficient network management.
Providing expert guidance, training, and support to network administrators, service desk personnel, and junior engineers to enhance team capabilities and operational effectiveness.
Minimum Qualifications:
Bachelor's degree in Computer Science, Network Engineering, or equivalent field, demonstrating a strong academic foundation in related disciplines. 1.5 years of experience is equivalent to 1 year of college.
3-4 years of experience in networking, including VoIP, VTC, data circuits, network encryption devices (e.g., General Dynamics TACLANE), and virtualization technologies.
Proficiency in dynamic routing protocols such as OSPF and BGP, with a deep understanding of MPLS and DMVPN Hub and Spoke technology for efficient network routing.
DoD 8140 IAT Level II certification: SecurityCE and Computing Environment (CE) certification in Cisco technology (CCNA Voice) required.
Valid US Drivers License with the ability to travel up to 10% locally to customer sites.
Preferred Qualifications:
Cisco Collaboration, Data Center, or Security certifications, indicating advanced expertise and specialized knowledge in relevant Cisco technologies.
Experience implementing or troubleshooting VMware NSX-T virtualized networking and security platform developed by VMware. It enables automated implementation of network policies, network objects, isolation, and micro-segmentation.
Clearance Requirements:
Must have an active DoD TS/SCI with the ability to obtain a CI polygraph.
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
Linux System Administrator
Systems engineer job in Charlotte, NC
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Strategic Staffing Solutions is currently looking for a
Linux Systems Administrator for
one of its clients!!
Candidates
should be
willing
to work on
our W2 ONLY.
Job Title: Linux Systems Administrator
Location: Charlotte, NC
Duration: 12 months
Role Type: W2 contract (NO C2C, No 1099)
This role is open to candidates in Charlotte, NC, only and NOT OPEN to other states.This role does not have remote work schedule as an option.
TOP SKILLS:
Bachelor's degree in Computer Science or a related discipline, or equivalent direct work experience.
Extensive knowledge of Linux Operating Systems - RHEL 8/9
2-5 years of direct work experience
Job Summary:
We are seeking a skilled Linux Server Administrator to build, configure, and maintain Linux servers. This role involves working with a variety of technologies, including virtual and physical servers, storage, and software. The ideal candidate will have extensive experience with Linux operating systems and the ability to integrate software to enable usage, support, and monitoring of various hardware technologies.
Key Responsibilities:
Build, configure, and maintain Linux servers.
Strictly follow routine work procedures and installation and methodologies.
Integrate software to enable usage, support, and monitoring of various hardware technologies.
Report on individual activity progress
Report issues and impediments
Keep abreast of new hardware and software developments, and evaluate alternative approaches.
Maintain documentation as necessary.
Responsibilities may also include installing, configuring, maintaining Windows servers and workstations.
Required Qualifications:
Bachelor's degree in Computer Science or a related discipline, or equivalent direct work experience.
1-2 years of work experience in addition to a degree.
In lieu of a Bachelor's degree, a High School/GED and three years of related work experience.
Extensive knowledge of Linux Operating Systems - RHEL 8/9
Ability to read, write, and maintain Linux shell scripts
Ability to install/upgrade Linux software with yum/dnf and troubleshoot problems with installation and updates
Practical experience with Operating Systems, Software, and Hardware (Server/Workstations).
General computer usage skills.
Ability and willingness to follow procedures and adhere to processes.
Strong interpersonal skills (listening, conflict management, approachability, negotiations).
Ability to research independently, multi-task, and meet deadlines under tight timeframes.
Preferred Qualifications:
Knowledge of Linux LVM (Logical Volume Management) or willingness to learn
Familiarity with Agile principles and practices.
Familiarity with NERC CIP Security requirements.
Knowledge of FootPrints, ServiceNow, and JIRA
Ability to effectively prioritize activities
Ability to work effectively in a work plan-driven/team environment.
Expertise with Windows Operating Systems
Ability to and willingness to maintain documentation as necessary
Ability to learn/adapt quickly to a rapidly changing environment.
Desired Qualifications:
Knowledge of Ansible is a plus
Experience with Dell servers and iDRACs is a plus.
Experience with Git is a plus.
Prior experience with change control processes.
Experience with infrastructure support tools such as backup, Anti-malware, and patching.
Analytical and problem-solving skills.
Excellent teamwork skills.
“Beware of scams. S3 never asks for money during its onboarding process.”
IT Systems Manager - Media & Sports Data - Windows + MacOS
Systems engineer job in Charlotte, NC
My client, a multi-award-winning provider of marketing and sports data services is seeking an experienced and forward-thinking IT Manager to lead global IT operations. This role will oversee system administration, Corporate IT, and SaaS management across all regions, ensuring the technology ecosystem supports a high-performing, hybrid & remote workforce. The successful candidate will play a pivotal role in enhancing the digital workplace by aligning systems, workflows, and integrations that drive efficiency and connectivity. You'll also leverage AI-driven automation to improve tool interoperability, employee experience, and operational productivity, all while maintaining robust security and reliability.
As a key partner to the Project Management Office (PMO) and Cyber Security teams, you will help deliver strategic initiatives and ensure the IT environment scales with the business.
Responsibilities:
Oversee global system administration, ensuring uptime, performance, and compliance across all IT environments.
Manage and optimise SaaS subscriptions, including budgeting, forecasting, and vendor relationship management.
Drive systems integration and implement AI-powered automation to improve tool connectivity, reduce manual effort, and enhance efficiency.
Lead improvements to the digital workplace, ensuring seamless collaboration and alignment of systems across teams.
Oversee Corporate IT across global offices, maintaining secure, reliable, and scalable systems.
Partner with Cyber Security to ensure adherence to best practices, risk mitigation, and compliance requirements.
Collaborate with the Project Management Office (PMO) to support and deliver group-wide technology projects.
Develop and enforce IT standards, processes, and policies to maintain operational consistency and excellence.
Identify and evaluate emerging technologies that support business growth and digital transformation.
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of progressive experience in IT management, system administration, or infrastructure leadership in a global organisation.
Must have experience with both windows & mac OS experience.
Must have Azure cloud experience.
Proven experience managing SaaS portfolios, systems integrations, and IT budgets.
Strong track record of implementing AI automation and integration solutions that enhance workflow efficiency.
Experience leading IT operations in a remote-first or hybrid environment.
Solid understanding of IT infrastructure, networking, and cybersecurity principles.
Demonstrated ability to partner cross-functionally with business, PMO, and Cyber Security teams.
Excellent communication, leadership, and problem-solving skills.
Perks & Benefits:
Comprehensive private Healthcare Insurance
Flexible work environment and home office available
Home office allowance
Gym & Leisure Allowance
All the hardware and software you need to be successful
Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
Access to courses for Personal and Career Development
Company Paid Volunteer Day
IT Systems Manager
Systems engineer job in Clayton, NC
Qualifications:
Bachelor's Degree in Engineering, Computer Science, or related field.
Minimum 5+ years in IT systems management within a cGMP pharmaceutical environment.
Proven expertise in computer system validation (CSV), data integrity, and compliance frameworks.
Strong knowledge of IT security principles and regulatory guidelines.
Ability to lead cross-functional teams and manage complex technical environments.
Knowledge of industrial control systems, automation platforms (e.g., DeltaV, Syncade).
Experience with aseptic production systems preferred.
Job Description:
Insight Global is seeking an IT Systems Manager for a pharmaceutical client in the Raleigh area. The IT Systems Manager will lead and manage GxP-compliant IT systems and computerized equipment supporting aseptic and finished production environments. This role ensures operational excellence, regulatory compliance, and secure system performance across critical pharmaceutical manufacturing processes.
Key Responsibilities
Oversee delivery of lifecycle project work packages for IT systems and computerized equipment in production facilities.
Implement and maintain GxP compliance through risk-based validation processes (ASTM E2500, GAMP 5).
Conduct data integrity and IT security risk assessments; develop and implement mitigation strategies.
Manage operation and maintenance of industrial control systems, ensuring secure and reliable performance.
Lead change control processes and maintain accurate system documentation.
Provide coaching and mentoring to technical staff; foster a culture of quality and compliance.
Perform periodic reviews, audit trail analysis, and ensure adherence to regulatory standards (EMA, MHRA, OECD-17, PIC/S).
Develop disaster recovery and backup strategies to safeguard critical systems.
System Engineer
Systems engineer job in Newport News, VA
Designs, develops, documents, tests and debugs applications software and systems that contain logical and mathematical solutions. Conducts multidisciplinary research and collaborates with equipment designers and/or hardware engineers in the planning, design, development, and utilization of electronic data processing systems for product and commercial software. Determines computer user needs; analyzes system capabilities to resolve problems on program intent, output requirements, input data acquisition, programming techniques and controls; prepares operating instructions; designs and develops compilers and assemblers, utility programs, and operating systems. Ensures software standards are met.
Qualifications:
Network or Network administrator experience preferred but not required. CCNA or CCNP certifications also preferred but not required
• Experience installing, configuring, securing, troubleshooting, and maintaining Windows, and enterprise Linux systems. Red Hat Enterprise Linux and its variants a plus.
• Experience installing, configuring, securing, troubleshooting, and maintaining virtualization solutions. Preference for experience with VMware/vSphere.
• Experience configuring, securing, troubleshooting, and maintaining network infrastructure equipment in either Layer 2 or Layer 3 configurations.
• Department of Defense DIACAP/RMF accreditation experience is required.
• Installation & Configuration:
Installing, configuring, and maintaining operating systems, server hardware, and related software and applications.
• System Maintenance:
Monitoring system performance, applying software updates and security patches, and managing user accounts, permissions, and access rights.
• Troubleshooting & Support:
Diagnosing and resolving technical issues to ensure the continuous operation of systems, often requiring on-call availability for emergencies.
• Security Management:
Implementing and enforcing security best practices, managing firewalls, and developing safeguards to protect systems and data from breaches.
• Data Management:
Designing and implementing backup solutions, managing data storage, and developing and executing disaster recovery plans.
Basic Qualifications:
5 Years with Bachelor of Science degree in related field
System Engineer
Systems engineer job in Ashburn, VA
Our client is a highly respected Managed Service Provider (MSP) known for empowering IT professionals to excel. With a strong foundation in modern technology and a proactive, solutions-driven approach, they foster an environment where motivated individuals can thrive. The company deeply values its team and invests in ongoing professional growth and development.
Role Overview
They are seeking a Systems Engineer who will play a key role in building and maintaining high-performance network systems for a diverse client base. In this role, you'll design and implement innovative technical solutions while providing expert support and maintenance. You'll be an essential contributor to ensuring reliable, seamless technology operations-all within a well-established framework of proven best practices.
Key Responsibilities:
Plan and support client network and computing infrastructure.
Perform administration of servers and virtual server clusters.
Install, configure, and maintain network hardware, systems, services, equipment, and devices.
Monitor and apply performance-enhancing changes to network architectures.
Monitor and maintain network security systems and technologies.
Administer software and network security.
Maintain user account, permission, email, and threat management methodologies.
Manage system back-up and restore protocols.
Document network problems and resolutions for future reference.
Create and maintain documentation for all aspects of hardware, networks, and systems including key standards and processes.
Travel to and from client work sites as needed with personal vehicle.
Work on-call after hours support rotation as needed.
Be available after hours/weekends for project work as needed.
Monitor queue and cover support extension and remote tickets as needed.
Qualifications:
Bachelor's Degree in Computer Science or Information Technology preferred.
Minimum 3-5 years of network administration, design, and execution experience.
Minimum 1-2 years of IT management-related experience.
1-2 years of prior experience and the demonstrated ability to be successful in a client-focused environment.
Experience with Windows, Apple OS, HP/Aruba, Cisco Systems, and SonicWall.
Experience in network infrastructure including switches, routers, cabling, racks, firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VPN, Terminal Services, VolP, and QoS.
Web development knowledge.
Experience with Azure and AWS.
Experience in VMWare virtualization and Active Directory.
Understanding of in-house systems architecture and cloud-based architectures required.
Excellent communication skills with the ability to write reports, business correspondence, and procedure manuals, as well as providing clear communications via email and in person to clients and business associates.
Strong project management skills.
Ability to problem-solve and troubleshoot.
Thrives in a fast-paced, entrepreneurial setting and excels when working both independently and as part of a team.
Ability to accurately track timekeeping.
If you are interested in joining an organization that offers growth, challenge and an opportunity to work in a variety of industries, please send your resume for immediate consideration.
Smart Building Systems Engineer
Systems engineer job in Nashville, TN
We are seeking a highly skilled and detail-oriented individual to support the deployment, integration, and maintenance of smart building technologies. This role requires hands-on experience with Milestone Systems video management software, Niagara 4 building automation platforms, and a strong working knowledge of low voltage cabling, lighting control systems, and basic IP networking.
Key Responsibilities
Configure, maintain, and troubleshoot Milestone Systems XProtect video surveillance platforms.
Integrate and manage Niagara 4 building automation systems, including HVAC, access control, and energy monitoring.
Deploy and support lighting control systems (e.g., GE Current Daintree, Wattstopper/Nlight or similar), including commissioning, zoning, and scheduling.
Design and oversee installation of low voltage cabling for security, automation, and lighting systems.
Collaborate with IT, facilities, and security teams to ensure seamless integration of building systems.
Maintain system documentation, wiring diagrams, and configuration records.
Provide technical support and training to internal stakeholders and field technicians.
Assist in evaluating and implementing new technologies to enhance building performance and occupant experience.
Qualifications
Demonstratable and hands on experience with Milestone Systems (XProtect VMS preferred).
Demonstratable and hands on of hands-on experience with Niagara 4 framework and Tridium-based systems.
Strong understanding of low voltage systems, including structured cabling, PoE, and device connectivity.
Familiarity with lighting control platforms such as GE Current Daintree, Wattstopper, or similar.
Basic networking knowledge, including IP addressing, subnetting, VLANs, and switch configuration for connected devices.
Ability to read and interpret electrical drawings, riser diagrams, and network schematics.
Excellent troubleshooting and problem-solving skills.
Strong communication and documentation abilities.
Certifications in Milestone, Niagara, or lighting control systems are a plus but not required.
Preferred Skills
Experience with BACnet, Modbus, or other building automation protocols
Project management or commissioning experience.
Server Administrator
Systems engineer job in Frankfort, KY
Due to our FBI policies and guidelines for this role individuals must clear background check and must be U.S Citizens.
The position requires physical work on equipment in the main CABINET Data Center and remote server rooms around the Commonwealth. Travel away from Frankfort will be necessary, and a CABINET IT Pool vehicle will be provided.
Key Responsibilities:
Main responsibility is to administer Windows servers and some Linux servers. Most of the environment is VMware with some cloud infrastructure.
Troubleshoot problems with servers, storage, systems, cloud, data center infrastructure, and networking.
Use remote tools to help fix hardware and software issues.
Work with vendors for support on servers, storage, systems, clouds, data infrastructure, and networking.
Coordinate with the Commonwealth Office of Technology Server, Storage, and Cloud teams.
Assists with and maintains the Criminal Justice Information System (CJIS) Client network.
· Performs other tasks and duties as assigned or needed by the agency.
Preferred Knowledge/Skills/Abilities:
Windows Server management, VMware management, Storage Management, Backup Management, Network Management
Troubleshooting skills
Ability to work in a team atmosphere
Ability to create technical documentation
Provide Tier 3 support to other personnel in the IT Branch
Ability to receive training and retain new knowledge
Ability to be professional and courteous
System Engineer
Systems engineer job in Clayton, NC
#11555
Introduction:
Visium Resources has been asked to identify qualified candidates for this Systems Engineer position in Clayton, NC. A Systems Engineer is needed to support a site expansion project at site in Clayton, NC. The ideal candidate will provide Tier 1-2 operational support as part of a cross-functional IT Infrastructure team, as well as assist in the maintenance & administration of IT systems and network. The role will report to the IT Infrastructure Manager.
Job Description:
Perform life-cycle system development tasks for IT network & infrastructure systems.
Operate infrastructure networks equipment/systems under FDA regulations & guidelines as they relate to computer-based information & automation systems preferred.
Adhere to IT Networking / Systems Infrastructure policies & procedures preferred.
Responsibility for implementing IT network security preferred.
Coordinates activities of IT Networking/infrastructure/Application teams preferred.
Maintain network/infrastructure documentation in accordance with federal & corporate requirements preferred.
Responsibilities:
Install, troubleshoot, diagnose & resolve issues with IT network devices (switches, routers, firewalls, WAPs, etc.) & infrastructure systems (Monitoring Tools, Network Management systems, etc.)
Hands-on setup & installation with hardware & software in server room (Microsoft / VMWare)
Operate infrastructure networks equipment/systems under FDA regulations & guidelines as they relate to computer-based information & automation systems
Provide tier 1-2 IT network support, including after-hours
Provide tier 1-2 server administration/support for onsite virtual servers
Provide tier 1 support of site ERP system, SAP, including iDOC monitoring, analysis, & resolution
Liaison between Site end users & HQ end user support for site ERP system, SAP
Provide ad-hoc production support & after-hours support to the site for IT related issues
Maintain network/infrastructure documentation in accordance with corporate requirements
Support backup/restore processes for manufacturing systems
Interacts with equipment & service vendors for troubleshooting, installation, improving reliability &/or efficiency purposes
Provide superior customer service
Requirements:
Bachelor's Degree in Computer Science, Information Technology or related field from an accredited university required.
May consider an Associate's degree in Computer Science, Information Technology or related field from an accredited college and seven (7) years of experience implementing & administering networks in a medium to large enterprise environment and supporting Windows based virtual servers.
Certification in a networking infrastructure discipline (e.g. CCNA, CCNP) preferred.
Specific knowledge of networking principles & concepts preferred.
Troubleshoot, diagnose, resolve & document IT network devices (switches, routers, firewalls) & infrastructure systems (Monitoring Tools, Network Management systems, etc.) preferred.
Experience supporting Windows based virtual servers preferred
Senior Linux Systems Engineer (RHEL, Automation)
Systems engineer job in McLean, VA
Title: Senior Linux / *NIX Systems Engineer (RHEL, Automation)
Employment Type: Contract (6 months)
Status: Accepting Candidates
About the Role
Join a highly technical infrastructure team supporting enterprise and lab environments for a leading research and national-security-focused organization. This role is focused on modernizing Linux platforms, including RHEL 6/7 → 8/9 migrations, automation, and enterprise services support.
Key Responsibilities
Lead RHEL platform modernization, including upgrades from RHEL 6/7 to 8/9
Configure, harden, and support *
Linux/NIX systems
in enterprise and lab environments
Automate system administration tasks using Chef and Ansible
Support enterprise services including email, logging, web, and network services
Write and maintain scripts using Bash, PowerShell, Python, or Ruby
Participate in Agile project teams and infrastructure initiatives
Troubleshoot complex issues using logs, monitoring tools, and vendor knowledge bases
Maintain documentation and act as a subject-matter expert for assigned platforms
Qualifications
5+ years of *
Linux/NIX systems engineering
experience
Strong hands-on experience with Red Hat Enterprise Linux (RHEL)
Proven experience with Chef and Ansible automation
Experience with OS migrations or upgrades in enterprise environments
Working knowledge of CI/CD, Infrastructure as Code, and version control (Git)
Understanding of networking fundamentals (DNS, DHCP, firewalls)
Bachelor's degree or equivalent practical experience
Compensation (Pay Transparency)
Estimated hourly range: $65-$70/hr (W-2)
Final rate within this range will be based on skills, experience, and interview results
Systems Engineer (MSP)
Systems engineer job in Tysons Corner, VA
Systems & Client Experience Engineer Hybrid (Bethesda / Chevy Chase / Northern VA)
Career Path → Systems Engineer → Senior Engineer → Technical Lead
I'll say this plainly: we are a team people stay with.
For 30+ years, we've served the DC, Maryland, and Virginia market, supporting organizations that trust us because we move with integrity, calm execution, and a genuinely human approach to managed services. We're not chasing flashy hype, VC pressure, or burnout culture. We hire adults, treat them with respect, and invest in their long-term growth.
Our CEO is the kind of leader you'd want to build a career under with steady, patient, transparent, and deeply committed to creating an MSP that
actually feels
like a team. Clients are long-tenured, engineers are long-tenured, and we pay 100% of employee benefits including dependents because taking care of people isn't a tagline and it's our operating model.
We're scaling responsibly, adding new talent who want to grow, learn, and contribute and not just close tickets. If you enjoy being client-facing, solving real SMB problems, and working alongside people who genuinely like one another, you'll fit here.
What You'll Own
Build trusted relationships with SMB clients (government contractors, professional services, etc.)
Be the technical face of reliability: networking fundamentals, workstation optimization, Microsoft environments
Participate in modernization projects across Windows, Mac, M365, security, and light virtualization
Influence and document best practices so environments stay clean, stable, and predictable
Collaborate with a tight engineering team that helps each other rather than escalates away
Core Skills
Microsoft 365 tenant expertise
Windows & Mac workstation experience
Networking: routing/switching, firewall fundamentals
Active Directory familiarity (group policy, permissions, join/cleanup, etc.)
Experience with virtualization environments (Hyper-V or VMware)
MSP tooling (ConnectWise, Kaseya, or similar)
Why People Stay
$70,000 - $85,000
100% employer-paid health, dental, and vision
401k with 4% employer match
Company-paid life, long-term, and short-term disability plans
Generous PTO + paid sick leave
Mileage reimbursement
Straightforward leadership, zero micromanagement, zero drama
A team where you're known, trusted, and supported
This is the role if you:
Want SMB client variety without burnout
Prefer calm, consistent engineering over corporate chaos
Value culture, stability, and leadership that listens
Want to grow into architect / project / senior without title games
Cloud Infrastructure Engineer
Systems engineer job in Raleigh, NC
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.
Job Summary
The Cloud Infrastructure Engineer is responsible for maintaining essential business resources and infrastructure, both on-site and in major cloud environments, to ensure smooth daily operations. They also create solutions that support the company's growth and adoption of new technologies, while safeguarding company assets.
Responsibilities
Implement, maintain, and monitor robust security measures across the organization's IT infrastructure, including network systems, servers, and user access.
Protect corporate systems and sensitive data from unauthorized access, breaches, and cyber threats.
Install, configure, and maintain IT infrastructure. This includes, but not limited to, Physical Servers, Virtual Servers (VMWare), Network routing, Firewalls, and VPN.
Manage multiple Cloud compute, storage, and DB environments (Primarily AWS).
Maintain storage appliances (SAN / NAS).
Enhance operational efficiencies and optimize cost management within the company's IT infrastructure.
Evaluate and implement cost-effective solutions, streamlining processes, and ensuring the efficient use of resources across network systems, servers, and other IT assets.
Deploy and maintain enterprise level software solutions and platforms.
Monitor LAN/WAN networks and resolve any network issues promptly.
Diagnosing and troubleshooting network problems, ensuring network performance and reliability, and implementing solutions to prevent future issues.
Manage system and data backups in accordance with company policies.
Implementing, maintaining, and regularly testing backup solutions to ensure data integrity and compliance with organizational standards.
Skills and Experience
Required bachelor's degree
Experience working with a variety of server/workstation hardware.
Strong knowledge of Windows Server administration including Active Directory, DFS, GPO, etc.
Strong Experience with networking technologies including DNS and DHCP.
Experience with VMware
Experience with Amazon Web Services required
Experience with Single Sign On technologies (SAML, OIDC, Keycloak, LDAP).
Advanced Desktop support and remediation concepts.
Experience with client VPN technologies (AWS VPN).
Experience with Imaging technologies such as Intune Autopilot or WDS/MDT.
Experience with Compliance Frameworks or Information Security.
Experience managing an MDM solution/mobile device administration (Android/iOS).
Experience with Centos, RedHat and/or Suse Linux a plus.
Basic SAP administration a plus
Experience with any ERP solution administration a plus
Self-motivated, result oriented, and resourceful with the proven ability to handle multiple projects simultaneously and operate successfully under deadlines and time pressures.
Demonstrated capability to take initiative, work independently, and follow through on tasks
Excellent written and oral communication skills
Ability to maintain a high level of confidentiality and integrity
Ability to learn new processes and procedures as well as adapt quickly to a constantly evolving environment
Be available after hours/weekends as part of an on-call rotation or as needed for special projects
Able to lift/move equipment up to 50lbs
Benefits Overview:
We offer an attractive benefits program to meet the diverse needs of our teammates:
Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
HSA & FSA plan options
Retirement Savings with Generous Company Match & Immediate Vesting
Gym membership to O2 Fitness
Casual dress attire
Half-Day Fridays
Generous Paid Time Off
Company Outings, Trips & Activities
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
IT Systems Engineer (L3)
Systems engineer job in Memphis, TN
** This is a full-time in the office position located in MEMPHIS, TN. Please do not apply if not in Memphis. No remote.
** This is a very "high level" engineer position, not a growth or step up position. Looking for fully qualified, elite, top tier engineers that can hit the ground running. Please don't apply if don't meet qualifications.
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Are you seeking an exceptional company that truly values its employees and fosters a vibrant culture?
Ø
Do you possess a passion for technical troubleshooting and problem-solving?
Ø
Are you eager to collaborate with a team of passionate and knowledgeable IT experts?
Ø
Do you thrive on providing outstanding support and communication to others?
Look no further! Join us at PCS Managed Services, LLC, a leading Managed IT services provider in the Memphis and Mid-South area and experience an unparalleled work environment as a Tier 3 IT Systems Engineer.
Key Responsibilities and Opportunities:
As an integral member of our team, the IT Systems Engineer plays a pivotal role in managing our clients' IT environments, ensuring their success and satisfaction. As part of our robust team, you'll collaborate closely to provide expert solutions, including comprehensive network/system architecture, project management and implementation, Virtual CIO (VCIO) support for IT budgeting and business growth, and final escalation assistance for Tier 1 & 2 to diagnose, resolve, and document escalated support tickets. Additionally, you will handle onsite work such as dispatched escalated support, equipment installation and implementation, and project assignments. You'll have the chance to identify and develop innovative solutions and processes, making a direct positive impact on our customers. We strive for proactive measures to minimize reactive issues, allowing our customers to focus on their core business priorities.
This position is our highest technical level, the end all be all! Must have the confidence to take on any issue or task and the skills to back it up!
Desired Skills and Qualifications:
A minimum of 8 years' experience as an IT Systems Administrator or Engineer (L2 or higher).
Demonstrated ability to effectively troubleshoot IT issues and see them through to resolution.
Excellent written and verbal communication skills, fostering collaboration with team members and customers.
A passion for continuous learning and a commitment to expanding your skill set.
Exceptional multitasking abilities, capable of managing multiple priorities and projects simultaneously. High volume environment.
Strong project management skills, from initiation and setting milestones to timeline accountability and successful completion.
Self-motivated, detail-oriented, and organized, with a proactive mindset.
Take ownership and accountability for escalation tickets and assigned projects.
Thrive in high-pressure environments.
Aptitude to solve problems and provide solutions. Top level role that is the last line of escalation. Must have very high level of knowledge, experience and troubleshooting skill.
Additional Expectations:
Willingness to do night and weekend shifts as part of our on-call rotation and scheduled afterhours work.
Ability to work closely with Level 1/2 technicians on escalated tickets and provide training and feedback for improvement.
Capability to manage Level 2 resources for new client onboarding projects and larger initiatives.
Required Technical Expertise:
Extensive knowledge and competency in all Microsoft Workstation Operating Systems and Applications.
Proficiency in managing Microsoft Server Operating Systems and Networks.
Expertise in managing and implementing firewalls, layer 2/3 switches, access points, and other networking devices.
Expert knowledge in firewall configuration and troubleshooting. Multi-vendor experience.
Thorough understanding of layer 2 and layer 3 networking, including a solid grasp of the OSI model.
Administration and configuration of Microsoft Office 365 email, applications, InTune, and Azure AD.
Advanced knowledge of Azure AD, SharePoint, MDM, and MFA.
Comprehensive understanding of Microsoft Active Directory and Group Policy.
Experience working with computer peripherals, such as printers and scanners.
Strong hardware, software, and network troubleshooting skills.
Ability to perform onsite installations of IT equipment.
Ability to architect solutions and implementation plans for customer needs.
Advanced knowledge of VPN technologies, including configuration, support, and troubleshooting.
Advanced understanding of DHCP and DNS configuration and management.
Exceptional troubleshooting skills to identify and solve complex escalated issues.
Virtual Environment Management proficiency (VMWare, Hyper-V, Hyper-Converged).
Cybersecurity solutions implementation (EDR, SOC, IAM, SASE, CASB, ZeroTrust, Vul.Scan, etc.).
Cyber event investigation and remediation.
Preferred Skills:
Previous experience with Managed Service Providers (MSP).
Familiarity with PSA and RMM tools, such as ConnectWise, Autotask, and Kaseya.
Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365.
Continued education: Associate or Bachelor's degree in MIS or Computer Science.
Company Benefits:
This is a full-time salaried position that offers an excellent benefits package, including:
Health, Dental, and Vision Insurance.
401K retirement plan.
Life Insurance.
Paid Time Off (PTO).
9 paid holidays.
Professional development assistance, training, and certifications.
Ready to Join the PCS-MS Team?
At PCS Managed Services, we are always seeking passionate and driven individuals who possess a problem-solving mindset and prioritize customer satisfaction. Our team members are leaders and effective communicators, individuals who take their work seriously while maintaining a positive and light-hearted approach. We value strong relationships and executing tasks the right way. If this resonates with you, we look forward to hearing from you soon and welcoming you to our exceptional team!
Interested applicants should submit their resume to ***************.
No recruiters, please.
Infrastructure Engineer with Ruby
Systems engineer job in Cary, NC
Hi, This is Vel from TechStar Group. We are hiring for below position with one of our client. Kindly share your updated resumes. Thank you!!!
Role: Infrastructure Engineer with Ruby on Rails
Job Description
Ruby On Rails
Active storage
Rails 7.X
Primary:
Business Domain
- Outsourced Managed Network Services
- Familiarity with current enterprise WAN/LAN Solutions
Infrastructure
- VM management
- VMWare Cloud Foundations
- Docker / Containers build
- Linux Enterprise Distributions
System Administration / automation
- Ansible
Framework
-- Zeitwerk, naming, Rails 7
-- Devise (Authentication)
-- Active Storage
Infrastructure Engineer - (3rd shift)
Systems engineer job in Sandston, VA
Infrastructure Engineer Sr
on-site 5 days in office
Richmond Data Center - Sandston, VA 23150
Schedule:
Working Hours: 3pm-1:30am
Training - 8am-5pm; M-F
Days: Sunday-Wednesday
Must-Have Technical Skills:
Installation, removal, and maintenance of servers, cabling, and networking equipment
Experience with fiber optic technologies and structured cabling (including testing and remediation)
Ability to diagnose faulty hardware components and Layer 1 connectivity issues
Knowledge of data center rack power and connectivity requirements
Knowledge of day-to-day operational support of enterprise data centers
Strong communication and analytical skills
Ability to quickly learn and adapt to new technology
Physical ability to lift and move approximately 50 lbs
Flex Skills:
Microsoft Office Tools (Excel, Word, Outlook)
Use of ticketing systems (Jira, ServiceNow)
Familiarity with data center infrastructure management tools (DCIM, CMDB) Soft Skills:
Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: ********************************
Information Technology Support Engineer
Systems engineer job in Arlington, VA
IT Support Specialist - Award-Winning Nationwide Consulting Firm
About the Company
We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week.
About the Role
The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience.
Responsibilities
End-User Support
Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system.
Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments.
Document incidents and resolutions clearly within the support system.
Manage, maintain, and continuously improve the help desk workflow.
Systems & Applications
Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta.
Perform laptop builds, upgrades, repairs, and replacements.
Configure and support mobile devices (iPhone & Android).
Assist with AV system setup and troubleshooting.
Employee Lifecycle (Onboarding & Offboarding)
Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding.
Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling.
Maintain accurate onboarding/offboarding documentation in line with security policies.
Infrastructure & Process Improvement
Assist with software and hardware installation, configuration, and upgrades.
Maintain IT documentation, policies, and procedures.
Support procurement, tracking, and lifecycle management of IT assets.
Collaborate with the IT team to enhance processes and service quality.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
3+ years of IT support experience in a professional environment.
Strong proficiency with Windows OS, mac OS, iOS, and Android.
Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office.
Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus.
Experience with AV systems (Zoom) preferred.
Solid understanding of wired and wireless networking concepts.
Excellent communication skills and a customer-first mindset.
Relevant certifications (CompTIA A+, Google, etc.) are an asset.
Eagerness to learn, grow, and contribute.
Why Join Us
You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.
Information Technology Engineer
Systems engineer job in Louisville, KY
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
IT Support Engineer
Systems engineer job in Memphis, TN
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview:
As part of the Site Technology Servicing team, we provide onsite IT technical support within our scope, which includes all users and onsite hardware support. Performs activities associated with installing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, iPhone, iPad, standard software, at customer sites, Infrastructure Managed Services (IMS) environments and/or depot locations, and may be directed by Help Desk, Service Desk or script using standard methods, techniques and tools. Assignments range in complexity from basic troubleshooting and repair to more difficult device repair.
Position: IT Support Engineer EUC L2
Location: Memphis, Tennessee, United States (Onsite)
Position type: Full-Time
Key Responsibilities:
Provide technical support as point of contact for IT for the site.
End-user desktop, laptops, office IT with smart hand support for network and servers.
Installation support for various software on end user systems and servers when required
New users onboarding preparing IT assets and tools.
Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock.
Executive / VIP support.
Coordination and remote hand support to backend team for Network & server smart hand support.
IP phone, Video conference support, Level 1 Multifunction Printers support.
Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications.
Supporting midrange servers.
Supporting network devices such as switches, routers, Wireless Aps with the help of backend team.
Handing tickets on ServiceNow or similar ticketing system.
Troubleshooting VPN.
Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint.
Troubleshooting MS Windows 10.
Troubleshooting MS Office 365 issues for end-users.
Office IT Asset Management.
Coordinate external vendors when engaged for support.
Work independently and coordinate inhouse IT projects.
Engineer should manage most of their time around activities involving BAUs - SLAs, CSAT, Response Time to Client, Average Resolution time, Open incident backlog and maintaining SOP's and Runbooks for global team use.
Should provide technical guidance to Site Tech, prioritization on workload and resource capacity planning
Should be leading the project support team.
Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation , Onsite Training / User Education , Vendor Co-ordination.
Required Skills & Qualifications:
4+ years' experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment.
In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access.
Knowledge & experience with ServiceNow or similar ticketing system.
Understanding of Active Directory.
Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS.
Self-disciplined and highly motivated.
Good decision-making skills
Should be able to prioritize workload based on SLA's and user impact.
Why AVASO Technology?
Join a dynamic and innovative team with a global presence.
Opportunities for career growth and continuous learning.
Competitive salary and benefits package.
Work with cutting-edge technologies to shape the future of IT solutions.
AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement
AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.
How to Apply:
Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to *************************. (Please do mention the Location you're applying for)