Operation Support Analyst jobs at Systems Planning and Analysis

Our client is an elite IT products and services company, providing IT consulting, managed IT and managed security. Proven and established across over 400 customers they are currently adding to their customer facing technical team. The position is connected to an HQ office in Fairfield County CT. What we like - Stable and well run. Great CTO and CEO. Large span of control as a Helpdesk Analyst who understands that being a strong technical generalist is a must HOT market. This area is a huge problem, expense and opportunity for prospects and clients. It's exactly where great people like to live. Wide offering including Network cabling, Hybrid Cloud, Hosted VOIP/Internet, Storage, Server, Managed Security, Cyber Security Operations and more. This is a 20+ year old business that has had some of it's best success recently. They boast a 90+% retention rate and clients including Hello Fresh, University of Hartford, Stonington Public Schools, town of Shelton and many others. Candidates should have experience in a similar role managing L2 Support in IT products and services.

12 Months contract 2 weeks onsite in Sacramento, then 20% onsite Our client is seeking one contractor with experience as a Systems Analyst for implementing the KloudGin Work Management (Field Service Management) solution. This role requires a strong background in providing analytical support for a broad range of business unit processes and applications, table configurations and maintenance of software systems used to support business applications. · Home run/desired skills (leave blank if you don't know)- Mandatory Requirements (Pass/Fail) Proposed resource must have these qualifications and experiences Must have experience with configuration of KloudGin Work Management solution. Must have at least 3 years' experience as a Systems Analyst or similar role, preferably with Field Service Management (FSM) systems. Must have experience with the implementation and support of Field Service Management solutions. Must have experience in the utility industry or a similar regulated environment. Must have knowledge of system integration techniques, including APIs, middleware, and data migration. Must have experience and understand mobile technologies and their application in field service solutions. Must be proficient with software development lifecycle (SDLC) methodologies such as Agile, Waterfall, or a hybrid. Must have experience with reporting and analytics tools related to FSM data. Must have basic knowledge of cloud-based solutions and SaaS platforms. Must have basic knowledge of related systems such as SAP Plant Maintenance, Esri, and SharePoint · Contract Type and Duration - 12 month contract · Worksite location - Hybrid his is a HYBRID task. It is expected that the contractor will be onsite at in Sacramento, CA for 1-2 weeks for on-boarding at the beginning of the project. Following that period, the contractor can work remotely and should plan to be onsite for important meetings, working sessions, and project milestones (up to 20% of the time). The Contractor may opt to regularly work on-site if local. The resource working on this task will have strong communication, written and collaboration skills. Contractors must be available for any meetings generally scheduled between the hours 7am - 5pm (PST), Monday through Friday.

Our client is seeking a Business Analyst to join their team! This position is located in San Francisco, CA or Seattle, WA. Vet and prioritize CMO meeting requests from field and customers Manage intake from our CRM system, email, and Slack channels Support FY27 CMO customer engagement strategy, helping to create process and structure, as well as Office of CMO initiatives Manage the full operational lifecycle for customer engagements: vetting and coordinating customer engagements; obtaining meeting approvals; preparing briefing documents; as well as run the debriefing and follow-up process Coordinate with internal stakeholders to align on invite lists, meeting agendas, logistical details, and seating charts Manage shared systems: maintain prep doc folders, event templates, media archives, CMO customer engagement calendar Draft customer-facing follow-up communications and action items post-meeting or event Track sales and marketing metrics to determine strategy for meetings and events Maintain and manage Tableau dashboards and internal reports Desired Skills/Experience: Highly creative and comfortable working in ambiguous, fast-moving environments with tight deadlines Demonstrates a strong growth mindset with curiosity, adaptability, and a collaborative, team-oriented approach Proven program management experience with the ability to drive initiatives end-to-end A natural self-starter who can balance big-picture thinking with meticulous attention to detail Experience in sales strategy and programs is a strong plus Strategic thinker capable of connecting ideas, teams, and stakeholders to move initiatives forward Exceptional verbal and written communication skills, including the ability to craft and deliver executive-level communications Experience supporting executive engagement and communications Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $36.60 and $52.29. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

We are looking for an experienced Business Analyst or Product Owner to support major Contact Center transformation initiatives. The ideal candidate will have strong analytical skills, experience in telecom or customer service environments, and exposure to modern AI-driven engagement solutions. Mandatory Requirements Contact Center domain experience. Strong Business Analyst skills (not a Project Manager role). Exposure to AI, IVR, SMS, and Chat-based customer engagement solutions. Telecom industry experience. Qualifications 5+ years of experience as a Product Owner or Business Analyst in telecom or contact center environments. Understanding of AI technologies and their application in customer service. Hands-on experience with omnichannel customer engagement strategies. Strong communication, documentation, and stakeholder management skills. Ability to work cross-functionally with business leaders, IT teams, and external vendors. Strong analytical, critical-thinking, and problem-solving abilities.

Primary Skills: Databricks-Expert, Python-Advanced, Data Analysis-Expert, Starburst-Advanced, SQL-Advanced Contract Type: W2 Duration: 12 Months (possible extension or conversion to full-time) Location: San Francisco, Chicago, New York, Richmond (VA), Kansas City, Cleveland, Charlotte, Dallas () Pay Range: $90 - $95 per hour on W2 #LP The candidate must be a U.S. Citizen to meet the role's eligibility requirements Job Description: We are looking for a Sr. Technical Analyst who will play a crucial role in supporting, implementing, and managing data products in a modern data lakehouse environment. The ideal candidate will engage in technical troubleshooting, stakeholder engagement, and the delivery of scalable, secure, and efficient data solutions. This remote role requires occasional on-site visits and demands a hands-on approach, deep technical expertise in Databricks, and a strong foundation in data engineering and analytics tools. Key Responsibilities: Provide primary technical support to end users for software, data issues, communication failures, and processing errors. Troubleshoot and resolve highly complex issues across integrated systems in a cloud-based data lakehouse environment. Monitor application and production support operations, managing new releases and updates. Collaborate with teams to develop testing strategies, document observations, and maintain comprehensive project documentation. Recommend process improvements and coordinate information flow between business and development teams. Must-Have Skills: Deep expertise in Databricks and its ecosystem. Strong skills in Pyspark and Python scripting, with a knack for performance tuning and debugging. Proficient in data engineering practices, and familiar with analytics and query tools (e.g., Tableau, Alteryx). Looking for a 10 to 12 plus years of experience Training & Onboarding on Databricks for migrating user base. Domain Experience: Prior experience in data governance platforms and familiarity with data quality frameworks will be considered a plus. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

Business Systems Analyst (Mortgage | Encompass LOS) We are seeking a detail-oriented and proactive Business Systems Analyst with strong mortgage industry experience to support the development, optimization, and delivery of technology solutions across our organization. This role focuses on improving system functionality-particularly within Encompass LOS-and enhancing processes, workflows, and documentation to ensure operational efficiency and exceptional user experience. Key Responsibilities Partner with business units to gather, analyze, and document detailed business and technical requirements. Serve as a subject matter expert on mortgage operations and Encompass LOS, identifying enhancement opportunities and validating configuration changes. Create clear and comprehensive process flows, workflows, and system diagrams using Microsoft Visio to support requirements, development, and training initiatives. Evaluate existing systems and processes to identify gaps, inefficiencies, and opportunities for automation or optimization. Collaborate with IT, development teams, project managers, and stakeholders to support solution design, testing, and deployment. Develop and maintain system documentation, user guides, release notes, and technical reference materials. Perform system testing, create test scripts, and participate in UAT to ensure enhancements meet business needs and quality standards. Monitor daily system performance, troubleshoot issues, and support end users to ensure consistent system usability and reliability. Generate data-driven insights through analysis and reporting to support decisions and continuous improvement initiatives. Coordinate with external vendors as needed to manage system integrations, enhancements, and issue resolution. Support Agile/Scrum ceremonies and contribute to backlog grooming, sprint planning, and technical discussions. Qualifications Bachelor's degree in Business, Computer Science, or related field-or equivalent relevant experience. 1-3 years of experience with mortgage technologies, including hands-on experience working as an Encompass Business Analyst. Strong proficiency in Microsoft Visio with demonstrated ability to build process maps, workflows, and system flow diagrams. Proven analytical skills with the ability to interpret large data sets and translate findings into actionable recommendations. Experience using Jira, SQL for CRUD validation, and familiarity with Agile/Scrum methodologies. Strong communication and technical writing abilities, with experience developing business requirements, test documentation, and system reference materials. Ability to work cross-functionally with diverse teams in a fast-paced environment while managing multiple priorities.

Title: Business Analyst Standard II Duration: 12 Months - Long Term In-person interview is mandatory. Need local candidates. Hybrid Onsite: 4 Days onsite per week from Day 1. This role is for Mid-Sr. Business Analyst who have the drive and initiative. Candidate should well verse with SDLC. Excellent oral and written communication skills. The BA must be able to think out of the box, analyse requirements, and break them down into user stories with sufficient details, and achievable acceptance criteria. Responsible for developing individual project artifacts as necessary including Business Requirements Documentation (BRD's), Functional Requirements Documentation (FRD's), test planning and scenario documents for user acceptance testing (UAT), and project plans as required for all key technical deliveries. Should have experience in writing complex SQL query for advance data reporting. “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Analyzing current business processes, workflows and procedures to identify areas for improvement. Developing and implementing optimized processes and procedures to enhance efficiency, productivity and customer satisfaction. Collaborating with stakeholders to design and execute new Quote to Cash products aligned with organizational goals. Monitoring and evaluating the effectiveness of implemented features, measuring key performance indicators and making necessary adjustments for continuous improvement. Stay updated on industry trends, emerging technologies and process improvement methodologies. Responsibilities: Help drive the roadmap for business process automation related to subscription functions; Quote to Cash. Gain cross functional alignment across product, sales ops, finance, legal, operations, services etc. Plans, implements and monitors business process changes for projects Assists in making business decisions relating to system implementation, modification, maintenance, etc. Analyze complex business problems relating to end-to-end processes involving CPQ, Subscription Management, Entitlement Management, ERP. Collaborate closely with IT Architects and product management to define and implement effective and efficient solutions to help scale the business. Assume a hands-on role in testing solutions, identifying issues, validating solution meets specification and communicate to team members. Presents analyses, solutions and business cases to senior management Coordinates with cross-functional team to develop business process requirements Experience: 10+ years of experience in process analyst role, including substantial experience in Enterprise Applications (eg. eCommerce, Salesforce, ERP, Zuora etc.) Strong knowledge in enterprise CRM, CPQ, Order to Cash, SaaS / Cloud applications, with an enthusiasm to gain and apply new knowledge. Familiarity with process mapping and modeling techniques. Good understanding of business processes including CPQ, eCommerce, Contract, Subscription, ERP, Entitlement and Fulfillment systems. Strong analytical skills with the ability to collect, study and interpret complex data. Ability to manage and perform multiple complex tasks as part of the daily work assignment. Systems / Tools: Google Workplace (Gmail, Sheets, Docs, Slides, calendar) MSFT Office Application Suite SFDC CPQ, Contracts and CRM modules Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels. Skills: EAbility to manage and perform multiple complex tasks as part of the daily work assignment. Systems / Tools: Google Workplace (Gmail, Sheets, Docs, Slides, calendar) MSFT Office Application Suite SFDC CPQ, Contracts and CRM modules Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels. Education: Bachelor's degree in business administration, management or a related field. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter's email id ******************************* ID: # 25-54457

Sr. Business Systems Analyst (Manufacturing / Factory Floor Software) Great opportunity to join a top-notch company and play a key role on a highly visible team! You will work on projects to replace & update ERP, Quality Management, and Lab systems. You will lead efforts to bridge business needs with technological solutions, providing advanced support & guidance to business partners and Development teams. This position involves technology discovery, in-depth process analysis, leading business requirements definition to successful completion, strategic involvement in corporate initiatives, and functional oversight of complex projects. This is a direct-hire / hybrid position in Irvine, CA. You will work in-office 3 days a week (Tue, Wed, Thu). Travel up to 20% to other locations. Beautiful new office complex featuring a gym, swimming pool, café, coffee shop, and wine bar. Opportunities for advancement, a comprehensive benefits package including health, dental, and vision coverage upon hire, profit sharing and a matching 401 (k) plan, competitive salaries, and employee appreciation events and assistance programs. RESPONSIBILITIES: Primary focus is Manufacturing Operations, Quality, Health & Safety, and Engineering. Work on projects to replace & update ERP (Oracle Fusion), QA System, and Lab system Identify & prioritize business opportunities/ideas, focusing on long-term strategic goals. Lead cultivation & refinement of business ideas into actionable demands, including comprehensive business cases. Conduct detailed assessments of current business processes using flowcharts & analytical tools to document & help identify gaps, inefficiencies, bottlenecks, and areas for improvement that can be addressed through technology. Lead elicitation & documentation of complex, cross-functional business requirements. Ensure business requirements are met by partnering with QA in black-box testing and leading UAT efforts, including test strategy, planning, execution, and issue resolution. Identify potential risks and develop mitigation strategies to ensure project success. Conduct post-implementation reviews to identify lessons learned and drive ongoing improvement. Facilitate effective communication among business partners, delivery teams, and executive stakeholders. Mentor less experienced and new BA and work with Training & Development to create effective training materials & training plans for end-users of solutions. REQUIREMENTS Bachelor's Degree 5+ years of experience as a BA or BSA Strong Manufacturing/Factory Floor environment experience Multiple end-to-end software platform implementations on the factory floor Extensive involvement in process analysis, process design, and documentation Involvement in complex, large-scale, high-impact projects/platform implementations Knowledge in multiple functional areas or be an expert in at least one of the following: Logistics, Product Lifecycle Management, and corporate systems (HR, Commercial, Finance, Supply Chain, and/or Operations) Deep process knowledge of key end-to-end processes like Order to Cash (OTC), Record to Report, etc. Ability to perform system & process analysis, including flow charting and value stream mapping, using process & software documentation tools Prior experience with process improvement methodologies and tools (Kaizen, Six Sigma, Green/Black Belt, etc.) Understanding of data systems, databases, SDLC, and information & application architecture Experience leading the development of UAT/QA testing plans & cases Excellent communication & interpersonal skills PREFERRED SKILLS: Project Management experience W2 ONLY; NO 3rd Parties

Job Title: Business Analyst - Entra ID/SSO Key Responsibilities: • Analyze AD / Entra ID identity data, group memberships, and access patterns to identify inconsistencies, redundant permissions, and remediation needs. • Define and document rule-based access policies, group standards, and governance models. • Partner with IAM engineers and application teams to redesign group structures for cleaner and more predictable access flows. • Support SSO integration requirements for SailPoint and CyberArk-based app integrations. • Assist in mapping entitlements and ensuring correct provisioning, de-provisioning, and lifecycle rules. • Work with security, IAM, and application stakeholders to gather functional and non-functional requirements related to access, identity data, SSO, and policy changes. • Translate complex IAM requirements into clear user stories, acceptance criteria, workflows, and process documentation. • Participate in and facilitate workshops, interviews, and working sessions to align on future-state access models. • Perform detailed data analysis on identity attributes, group memberships, entitlements, and access logs. • Document data flows, mappings, and integration points across IAM systems. • Validate data quality, identify anomalies, and support cleanup efforts. • Create test plans, test scripts, and validation scenarios for AD/Entra, SailPoint, and CyberArk IAM workflows. • Support UAT and coordinate defect tracking with technical teams. • Ensure access rules and SSO flows behave according to the new governance policies. • Serve as the conduit between IAM engineering, InfoSec, Application Owners, and business stakeholders. • Communicate risks, impacts, and progress related to access remediation and policy changes. • Assist teams in understanding the downstream implications of identity and access changes. Required Qualifications: • 5+ years of Business Analyst experience with strong exposure to IAM, AD/Entra ID, SSO, access governance, or security remediation projects. • Knowledge of Microsoft Active Directory / Entra ID group structures, attribute management, and lifecycle events. • Demonstrated ability to analyze complex identity data sets and interpret access patterns. • Experience supporting projects involving SailPoint, CyberArk, or similar access management tools. • Strong ability to document rules, policies, user stories, workflows, and system processes. • Experience supporting integrations and reviewing access-related requirements for applications. • Solid understanding of SDLC, Agile methodologies, and BA best practices. • Excellent communication skills with the ability to translate technical access concepts into business-friendly language. • Highly organized, self-directed, and comfortable working across multiple workstreams. Preferred Qualifications: • Experience with IAM remediation programs, audits, or compliance-driven access cleanup. • Working knowledge of SQL for identity/data analysis. • Experience with data mapping, data quality checks, or access data profiling. • CBAP, CDMP, or related BA certifications.

San Francisco There is no sponsorship available. No agencies or C2C. Please do not submit candidates Our client, a global managed services provider supporting over 250 firms in the banking and finance sector, is looking for a Technical Support Engineer to join their onsite team in San Francisco. You'll play a key role in ensuring the smooth operation of their trading platforms and technology infrastructure, helping non-technical users keep critical systems running flawlessly. Training will involved a fully cover 3 week trip to Ireland, so a passport is required. What You'll Do: Provide onsite technical support to clients in a professional, efficient manner Troubleshoot and resolve technical issues, escalating complex problems when needed Implement system enhancements and upgrades to improve performance and stability Carry out routine maintenance, including software updates and configuration changes What You'll Bring: Bachelor's degree in Computer Science, IT, or a related field 1+ year's experience in a technical support role Background working a similar role Ideally in the financial service industry but this is flexible Excellent communication and interpersonal skills Experience with Microsoft 365, endpoint management, device deployment, and Azure (a big plus!) Someone who has passion outside of work. Think sports, music, hiking, art etc To speak in confidence about this opportunity please contact apply via the link

Systems Analyst Compensation: $37 - $55/ hour Inceed has partnered with an energy company to help find a skilled Systems Analyst to join their team! This person will support a variety of operational and technical applications within an upstream environment, helping ensure that important systems run smoothly and remain reliable for end users. This opportunity offers the chance to work in a collaborative setting where they will troubleshoot issues, assist with application improvements, and contribute to a technology group that plays a critical role in daily operations. Responsibilities: • Investigate and resolve technical issues across multiple applications, including upstream operational tools and data systems. • Monitor recurring interfaces, identify basic connection concerns, and ensure data transfers function as intended. • Contribute to documentation efforts by assembling training guides and validating procedural materials. • Assist with software testing to confirm new features and fixes align with defined requirements. • Support user access needs through familiarity with directory tools, user groups, and system policies. • Work with internal partners to understand workflows, enhance processes, and support application functionality. • Help track and maintain system performance indicators through logs, services, and monitoring tools. • Participate in department coverage needs and adjust to shifting business priorities as required. Required Qualifications & Experience: • Experience resolving complex technical issues across IT systems or applications. • Understanding of server environments, service management, and system logs. • Ability to install application updates and work with administrative toolsets. • Background in general application support, including troubleshooting data flows. • Proficiency with data analytics platforms such as Spotfire, Power BI, or Alteryx. • Experience with change management or audit processes. • Familiarity with Peloton applications such as WellView or SiteView. Nice to Have Skills & Experience: • Exposure to additional upstream Oil & Gas applications or operations software. • Knowledge of Microsoft Office tools, including advanced Excel and SharePoint features. • Willingness to travel if business needs require it. Perks & Benefits: • 3 different medical health insurance plans, dental, and vision insurance • Voluntary and Long-term disability insurance • Paid time off, 401k, and holiday pay • Weekly direct deposit or pay card deposit Other Information: • General exposure to engineering, operations, or geoscience applications is beneficial • Ideal for someone seeking to expand their application support skillset within a fast-paced environment If you are interested in learning more about the Systems Analyst opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Primary Skills: JavaScript Coding (Expert), Scripting (Intermediate), Troubleshooting (Advanced), SQL (Advanced), Debugging (Proficient) Contract Type: W2 Only Duration: 12 Months with possible extension Pay Range: $40 - $46 per hour on W2 #LP Job Summary The Senior Technical Support Engineer will play a crucial role in addressing and resolving the most complex issues for the ServiceNow Platform, serving as the key point of escalation within the technical support department and mentoring junior colleagues. This position requires a blend of deep technical expertise and excellent customer-facing skills, with a willingness to work flexible hours to meet customer needs. The role necessitates an individual capable of quickly learning the ServiceNow platform and who possesses a strong commitment to quality customer service. Key Responsibilities Manage and resolve complex technical issues related to the ServiceNow Platform. Serve as the primary point of escalation within the technical support team. Mentoring and assisting junior team members in understanding various technologies. Ensure superior customer service through direct interaction with clients in a technical support context. Work flexible hours, including evenings, weekends, and holidays as necessary. Must-Have Skills: In-depth knowledge of Database and Object-Oriented languages (Java, JavaScript preferred). Demonstrated ability to troubleshoot difficult technical problems. Excellent verbal and written communication skills. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

in Arlington, VA. Salary: $85k per year The contractor will be responsible for providing system administration functions for the DEA, which includes but are not limited to the following: Coordinate amongst sections within and outside of FS to document system/automation requirements and needs. Prepare written training guides for systems developed and record video tutorials/demonstrations as needed Assist Section Chief with IT and system related goals, such as analyzing current business processes and identifying possible areas of automation. Take system requirements to developer and assist with formulating system looks, design, and workflows. Perform system testing, to include documentation of testing scrips, pass/fail, and working directly with developer or areas of need identified in testing. Perform regression testing, same steps as above. May require travel to review system functions for other offices or outside agencies to develop and design internal systems with similar functionality but to meet FS business related needs. Proficient in Microsoft 365 applications including PowerApps, Lists, PowerAutomate, Forms, and SharePoint 365.

Distribution company headquartered in Maryland is looking to hire an Information System Analyst to lead the development, maintenance, and optimization of business software systems. This is a diverse role that will support a variety of software support functions, including gathering business requirements, coding, UAT, and help desk support. Specific duties include the following: Gather business requirements and ensure ERP system meets evolving business needs Design and implement system functionalities Provide basic programming and work closely with 3rd party software vendors on more complex programming needs Provide technical support to end users Troubleshoot system issues to ensure reliability and optimal performance Develop and maintain reports Perform software systems testing Required qualifications include the following: Strong ERP understanding, including how business processes flow through the system Programming language proficiency- Progress or BASIC programming languages preferred Ability to work with various business groups and end users Excellent customer service skills Previous experience working in an inventory-based industry such as retail, distribution, or manufacturing

JD Edwards (JDE) Functional Analyst - EnterpriseOne (E1) Length: ongoing contract (potential contract to hire) Requirements: 5+ years of hands-on JD Edwards E1 experience (not World only). Strong customer-facing and communication skills. Experience with SDLC, Agile, and JDE upgrade/implementation projects. Knowledge of third-party integrations, Orchestrator, UX One, and JDE toolsets is a plus. Bachelor's degree in Business, IT, or related field (or equivalent experience).

Title: Senior Airtable Solutions Analyst (low-code/no-code platform configuration) Duration: 12 Months Contract Notes: We currently manage several products in Airtable and are seeking an individual with extensive experience in Airtable. This role involves ongoing configuration, ensuring seamless integration between Airtable and other systems. The ideal candidate will understand our existing setup, enhance and optimize it, and develop a roadmap for future requirements across additional tools. Beyond Airtable, this person will help define and document requirements for connecting our current data to new systems during transitions. They will oversee work previously handled by contractors, consolidate efforts into proper documentation, and ensure smooth knowledge transfer. Key qualities include strong self-management, meeting expectations, and achieving goals. Some backend coding experience is preferred. Description/Comment: The VMO Product Team is seeking a Senior Airtable Solutions Analyst to lead the configuration, optimization, and integration of two key internal products: the Vendor Management Request Intake and the Contract Library. This contractor will work within a scrum team environment, collaborating closely with product owners and stakeholders to deliver scalable, high-impact Airtable solutions and drive integrations with other enterprise systems. Key Responsibilities: Configure, optimize, and maintain Airtable applications supporting vendor management and contract lifecycle workflows. Build and maintain Airtable automations, interfaces, and custom scripts to streamline and enhance user experience. Design and implement integrations between Airtable and other enterprise systems using APIs, scripting, or middleware. Collaborate with product owners, scrum masters, and cross-functional stakeholders to define sprint goals and deliverables. Translate business requirements into scalable Airtable solutions with clean data architecture and intuitive user experiences. Troubleshoot and enhance existing Airtable bases for performance, usability, and maintainability. Document configuration and integration decisions and provide knowledge transfer to internal team members. Basic Qualifications Required Qualifications: 3-5+ years of experience in low-code/no-code platform configuration, with a strong focus on Airtable. Proven ability to deliver production-ready Airtable solutions in a fast-paced, Agile/Scrum environment. Deep understanding of Airtable formulas, automations, interfaces, and custom scripting using JavaScript within Airtable's scripting environment. Experience designing and implementing integrations between Airtable and other enterprise systems using APIs or middleware. Strong communication skills and ability to work independently with minimal oversight. Preferred Qualifications: Experience supporting vendor management or contract lifecycle tools. Familiarity with enterprise environments, data governance, and compliance practices. Background in product configuration, business analysis, or technical consulting. Required Education BA/BS Degree or equivalent experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Mayur Jaiswal Email: ***************************** Internal Id: 25-54230

Job Title : Technical Support Engineer (NO C2C) Duration : 12 Months contract with possible extension Key Responsibilities: What you get to do in this role: The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues. Your responsibilities: Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Learn & Deliver training on the new products. Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Personal commitment to quality and customer service. Frontend browser debugging experience required. In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.

Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. Objective. Responsive. Trusted. The Space and Intelligence Division provides professional services to the US Space Force, Combatant Commands, Intelligence Community, and NASA. Our work includes enterprise architectural assessments, systems engineering and integration, test, planning and execution, cost estimating and analysis, acquisition support, and cybersecurity. We are trusted partners developing approaches and concepts to meet emerging high priority needs, assessing cutting-edge technologies, and supporting capabilities for our National Defense. Come join the fastest growing Division at Systems Planning and Analysis, Inc.! The Intelligence Programs Group (IPG), part of SPA's Space and Intelligence Division, is a specialized provider of systems engineering and trusted advisory services to the Space and National Intelligence community. We utilize mission-proven, data-driven advisory tools and capabilities. We provide highly technical support to ensure the government acquires cutting edge technology necessary for our National Defense. Our portfolio includes the National Geospatial-Intelligence Agency (NGA), National Reconnaissance Office (NRO), and National Aeronautics and Space Administration (NASA). Come where you will be part of our high-caliber team! SPA has a near-term need for a Senior Corporate Support Specialist. Responsibilities The successful candidate will work as a member of the Caledonia Program Corporate Support team performing the activities required for property and asset management, strategy development, governance, policy, records management, and infrastructure management. You will develop, deliver, and manage plans, processes, assessments, reports, and briefings to the customer supporting logistics, property management, asset management, application portfolio management, and capitalized property acquisitions activities. Perform Supply Chain Risk Management activities within acquisition, property, or asset management. Maintain Corporate Product List (CPL). Facilitate and implement an IT-IA-IM workforce management to ensure training, development, certification, and policy compliance. Develop, coordinate, and deliver, mitigation plans, technical data, plans of action, and milestones in response to customer inspections or audits, the Federal Information Security Management Act (FISMA), or other external compliance reviews. Conduct and manage the processes for COMM's Governance Plan Update. Provide strategy development as required by the customer. Provide governance support. Develop, update, and maintain the COMM Publishing Library. Draft, edit, and publish the policies, plans, strategy documents, procedures, and requirements supporting the NRO Business Function (NBF) 50 Manager and/or Directorate operation, program, or service function, in accordance with customer protocols, CIO Governance and COMM Governance. Conduct and manage the processes and milestones for the annual Statement of Assurance (SOA). Support logistics/space management, property management, employee processing (on/off boarding), awards management, training, and travel support. Develop, maintain, and implement a file structure and approved records management strategy. Provide Continuity of Operations (COOP) support by developing and maintaining continuity, resilience, exercise, and war game plans/procedures, exercising, and testing the plans/procedures for risks, issues, and opportunities. Plan and/or facilitate meetings to include presentation materials, action item capture, and tracking to closure. Support NRO and/or COMM Directorate level Action Item research and response. Communicate and collaborate with various stakeholders within and outside the organization. Qualifications Required Qualifications: * US Citizenship with TS/SCI + Poly clearance at date of application * Please discuss specific polygraph requirements with an SPA Talent Acquisition professional * Bachelors degree and 8+ years of demonstrated experience supporting activities as described above * NRO or IC experience * Familiarity with the NRO mission * Ability to excel as a member of a collaborative team through open communication, transparency, and flexibility * Ability to relate professionally with senior Government customers and colleagues * Strong written and verbal communication skills * Significant experience using MS Office * Ability to report to designated work location in Chantilly, VA, up to full time, based on the needs of the customer Desired Qualifications: * BS or MS in Science, Technology, Engineering, or Mathematics * Policy training * Certifications related to functional responsibilities such as but not limited to Information Technology Infrastructure Library (ITIL)/ AGILE certification(s) / Records Management certification * JIRA / SharePoint knowledge * Knowledge and understanding of Intelligence Community IT Enterprise (IC ITE) service offerings, architectures, and service adoption Responsibilities Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. Objective. Responsive. Trusted. The Space and Intelligence Division provides professional services to the US Space Force, Combatant Commands, Intelligence Community, and NASA. Our work includes enterprise architectural assessments, systems engineering and integration, test, planning and execution, cost estimating and analysis, acquisition support, and cybersecurity. We are trusted partners developing approaches and concepts to meet emerging high priority needs, assessing cutting-edge technologies, and supporting capabilities for our National Defense. Come join the fastest growing Division at Systems Planning and Analysis, Inc.! The Intelligence Programs Group (IPG), part of SPA's Space and Intelligence Division, is a specialized provider of systems engineering and trusted advisory services to the Space and National Intelligence community. We utilize mission-proven, data-driven advisory tools and capabilities. We provide highly technical support to ensure the government acquires cutting edge technology necessary for our National Defense. Our portfolio includes the National Geospatial-Intelligence Agency (NGA), National Reconnaissance Office (NRO), and National Aeronautics and Space Administration (NASA). Come where you will be part of our high-caliber team! SPA has a near-term need for a Senior Corporate Support Specialist.