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Manager, Center Operations jobs at Target

- 445 jobs
  • GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T2450)

    Target 4.5company rating

    Manager, center operations job at Target

    The Starting Hourly Rate / Salario por Hora Inicial is $15.75 USD per hour. The Pay Range / Rango salarial is $15.75 USD - $23.65 USD per hour. Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** **ALL ABOUT** **GENERAL MERCHANDISE** Experts of store process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team conducts inventory accuracy, merchandise set-up and maintenance and pricing processes for all areas of the store. Experts enable efficient delivery to our guests by supporting pick, pack and ship fulfillment work. **At Target** **,** **we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:** + Knowledge of guest service fundamentals and experience supporting a guest first culture across the store + Experience in retail business fundamentalsincluding: department sales trends, inventory replenishment, and process efficiency and improvement + Experience executing daily/weekly workload to support business priorities and deliver on sales goals **As a** **General Merchandise Expert** **, no two** **days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:** + Create a welcoming experience by greeting guests as you are completing your daily tasks. + When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. + Thank guests and let them know we're happy they chose to shop at Target. + Execute daily tasks assigned to you by your leader to help achieve goals that align with business priorities including receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas. + If certified operate power equipment to move merchandise or store fixtures. + Execute processes including changing prices to products, merchandise set-up and maintenance, and inventory accuracy as directed by your leader for all areas. + Learn how operational procedures, such as setting up and organizing merchandise, managing product stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability. + Be knowledgeable about the resources, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. + Demonstrate a culture of ethical conduct, safety and compliance. + Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. + Support guest services such as back-up cashier,and digital fulfillment processes(such as picking and packing orders or delivering pickup orders to guests) andmaintaincompliance culture while executing those duties, such as federal, state, and local adult beverage laws. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **This may be the right job for you if:** + You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. + You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. + You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). **The good news is that we have some amazing training that will help teach you everything you need to** **know to be a** **General Merchandise Expert** **.** **But** **,** **there are a few skills you should have from the get-go:** + Welcoming and helpful attitude toward all guests and other team members + Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed + Work both independently and with a team + Resolve guest questions quickly on the spot + Attention to detail and follow a multi-step processes + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Accurately handle cash register operations as needed + Climb up and down ladders + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds withoutadditional assistance from others. + Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. + Ability to remain mobile for the duration of a scheduled shift (shift length may vary) Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
    $15.8-23.7 hourly 60d+ ago
  • RETAIL DISTRICT MANAGER UNASSIGNED NEW CARLISLE, OH (FUTURE GROWTH)

    Dollar General 4.4company rating

    New Carlisle, OH jobs

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals. DUTIES and ESSENTIAL JOB FUNCTIONS: Lead store teams by ensuring: A culture that fosters Dollar General's mission and values. Fair administration of human resources policies & practices. Superior customer service through fun, friendly stores. Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes. All tools are effectively utilized in each store and market resulting in superior inventory presentation and management. Effective planning & execution of company objectives. Maximization of performance & productivity through a commitment to sensible store scheduling. Total development of human capital through proactive recruitment, selection and education of employees and customers. Protection of company assets through loss prevention and expense efficiencies. Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Consistent and effective communication of divisional and regional priorities to store teams. Qualifications KNOWLEDGE and SKILLS: Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values. Demonstrated record of achieving performance goals and objectives. Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory. Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations. Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability. Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations. Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style. WORK EXPERIENCE and/or EDUCATION: Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility. Bachelor's degree preferred. "Big-box" retail management and/or equivalent education and experience combination will be considered. COMPETENCIES: Drives results by identifying opportunities to improve performance. Works efficiently by planning and organizing work to achieve goals and objectives. Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction. Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives. Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential. Communicates effectively by providing clear and timely communication and demonstrating effective listening skills. Demonstrates adaptability by adjusting to changing business priorities. Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required. #CC#
    $71k-97k yearly est. 1d ago
  • RETAIL DISTRICT MANAGER UNASSIGNED LIMA, OH (FUTURE GROWTH)

    Dollar General 4.4company rating

    Lima, OH jobs

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals. DUTIES and ESSENTIAL JOB FUNCTIONS: Lead store teams by ensuring: A culture that fosters Dollar General's mission and values. Fair administration of human resources policies & practices. Superior customer service through fun, friendly stores. Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes. All tools are effectively utilized in each store and market resulting in superior inventory presentation and management. Effective planning & execution of company objectives. Maximization of performance & productivity through a commitment to sensible store scheduling. Total development of human capital through proactive recruitment, selection and education of employees and customers. Protection of company assets through loss prevention and expense efficiencies. Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Consistent and effective communication of divisional and regional priorities to store teams. Qualifications KNOWLEDGE and SKILLS: Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values. Demonstrated record of achieving performance goals and objectives. Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory. Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations. Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability. Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations. Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style. WORK EXPERIENCE and/or EDUCATION: Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility. Bachelor's degree preferred. "Big-box" retail management and/or equivalent education and experience combination will be considered. COMPETENCIES: Drives results by identifying opportunities to improve performance. Works efficiently by planning and organizing work to achieve goals and objectives. Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction. Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives. Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential. Communicates effectively by providing clear and timely communication and demonstrating effective listening skills. Demonstrates adaptability by adjusting to changing business priorities. Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required. #CC#
    $71k-98k yearly est. 1d ago
  • RETAIL DISTRICT MANAGER UNASSIGNED in CHILLICOTHE, OH (FUTURE GROWTH)

    Dollar General 4.4company rating

    Chillicothe, OH jobs

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals. DUTIES and ESSENTIAL JOB FUNCTIONS: Lead store teams by ensuring: A culture that fosters Dollar General's mission and values. Fair administration of human resources policies & practices. Superior customer service through fun, friendly stores. Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes. All tools are effectively utilized in each store and market resulting in superior inventory presentation and management. Effective planning & execution of company objectives. Maximization of performance & productivity through a commitment to sensible store scheduling. Total development of human capital through proactive recruitment, selection and education of employees and customers. Protection of company assets through loss prevention and expense efficiencies. Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Consistent and effective communication of divisional and regional priorities to store teams. Qualifications KNOWLEDGE and SKILLS: Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values. Demonstrated record of achieving performance goals and objectives. Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory. Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations. Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability. Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations. Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style. WORK EXPERIENCE and/or EDUCATION: Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility. Bachelor's degree preferred. "Big-box" retail management and/or equivalent education and experience combination will be considered. COMPETENCIES: Drives results by identifying opportunities to improve performance. Works efficiently by planning and organizing work to achieve goals and objectives. Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction. Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives. Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential. Communicates effectively by providing clear and timely communication and demonstrating effective listening skills. Demonstrates adaptability by adjusting to changing business priorities. Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required. #CC#
    $71k-98k yearly est. 1d ago
  • RETAIL DISTRICT MANAGER UNASSIGNED DAYTON, OH (FUTURE GROWTH)

    Dollar General 4.4company rating

    Dayton, OH jobs

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals. DUTIES and ESSENTIAL JOB FUNCTIONS: Lead store teams by ensuring: A culture that fosters Dollar General's mission and values. Fair administration of human resources policies & practices. Superior customer service through fun, friendly stores. Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes. All tools are effectively utilized in each store and market resulting in superior inventory presentation and management. Effective planning & execution of company objectives. Maximization of performance & productivity through a commitment to sensible store scheduling. Total development of human capital through proactive recruitment, selection and education of employees and customers. Protection of company assets through loss prevention and expense efficiencies. Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Consistent and effective communication of divisional and regional priorities to store teams. Qualifications KNOWLEDGE and SKILLS: Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values. Demonstrated record of achieving performance goals and objectives. Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory. Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations. Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability. Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations. Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style. WORK EXPERIENCE and/or EDUCATION: Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility. Bachelor's degree preferred. "Big-box" retail management and/or equivalent education and experience combination will be considered. COMPETENCIES: Drives results by identifying opportunities to improve performance. Works efficiently by planning and organizing work to achieve goals and objectives. Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction. Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives. Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential. Communicates effectively by providing clear and timely communication and demonstrating effective listening skills. Demonstrates adaptability by adjusting to changing business priorities. Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required. #CC#
    $71k-97k yearly est. 1d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Cleveland, OH jobs

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 2d ago
  • District Manager - Cleveland East

    Kohl's Corp 4.4company rating

    Boardman, OH jobs

    About the Role In this role, you will provide leadership for 15-20 stores and own the execution of Kohl's store priorities, including driving sales, enhancing the customer experience, managing profitability and shortage and developing your team. What You'll Do * Drive sales, profit and productivity while meeting payroll, expense and shortage goals * Support and execute the team vision, set clear objectives, assign and direct work, manage performance, and maintain open communications to create an effective work environment * Deliver consistent merchandise and visual presentation standards in every store * Communicate inventory needs and business opportunities to appropriate partners * Achieve operational best practices and OMNI execution, and drive clearance sell-through * Engage in market analysis to ensure an exceptional product assortment * Enhance the customer experience throughout your district * Write and deliver reviews for Store Managers and oversee the review process for all other managers and associates to ensure effective feedback is provided * Promote associate engagement and support manager retention * Proactively address associate relations concerns in partnership with the HR team * Focus on critical strategic priorities and setting clear goals * Consistently monitor results and ensure follow-through on commitments, driving execution and seizing opportunities to raise the bar * Create and support multi-year succession planning to meet the long-term needs of the overall business * Articulate the organization's priorities in a clear and compelling way that engages others and ensures that leaders at all levels maintain focus What Skills You Have Required * Strong written and verbal communication skills * Ability to work with multiple business partners at various levels within the organization * Proven success with the growth and development of internal talent * Demonstrated ability to drive results through partnerships to achieve high-level results * Significant retail business acumen with specific strengths related to merchandising presentation, merchandising assortments, store operations and competitive analysis * Adept ability to consider multiple perspectives and incorporate opposing perspectives to drive change and make strategic decisions. * Ability to foster effective relationships, collaborate seamlessly and navigate diverse communication scenarios at various levels within the organization * Ability for daytime travel (up to 80%) and overnight travel (approx. 30%) Preferred * Bachelor's Degree in a related discipline * 8-10 years of progressive retail experience * Minimum 3-5 years store management experience in a high volume, big box environment * 2-5 years of successful multi-unit leadership experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift. * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards.
    $105k-154k yearly est. Auto-Apply 36d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Dublin, OH jobs

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. + Accountable for completion of non-clinical patient calls. + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. **People & Performance Management** + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. **Training & Personal Development** + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. + Maintains and enhances current knowledge and skills related to pharmacy and healthcare. + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. + Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. **Communication** + Communicates with pharmacy team, relaying messages from the support center or other key emails as required. + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager **Job ID:** 1702676BR **Title:** Pharmacy Operations Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 6805 HOSPITAL DR,DUBLIN,OH,43016-08556-06115-S **Full District Office Address:** 6805 HOSPITAL DR,DUBLIN,OH,43016-08556-06115-S **External Basic Qualifications:** + High School Diploma, GED, or equivalent. + PTCB or ExCPT certification (except in Puerto Rico). + Has one year of work experience as a pharmacy technician in a retail or hospital setting. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Requires willingness to work flexible schedule, including evening and weekend hours. + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) **Preferred Qualifications:** + Previous people management/ leadership experience. + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Non-Specialty **Store:** 06115-DUBLIN OH
    $22.5-31 hourly 46d ago
  • Operations Service Manager

    Burlington 4.2company rating

    Toledo, OH jobs

    Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. **A Day In The Life** + Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures. + Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers. + Manage the overall execution of operations and receiving SOPS. + Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. + Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store. + Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning. + Assist in the management of other store operations areas as needed. + Communicate effectively with the District and Regional Management teams. **You'll Come With** + 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization + Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required. + Ability to lift and move boxes weighing up to 40 lbs. + Experience utilizing scheduling and reporting computer software. + Travel may be required from time to time. \#LI-EC1 **Come join our team. You're going to like it here!** You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. **Min-Mid** $21.00 - $29.00 **Posting Number** R101432 **Location** Ohio-Toledo **Address** 5025 Monroe Street **Zip Code** 43623 **Pay Rate** Hourly **Career Site Category** Store Management **Position Category** Store Management **Job Type** Full-Time **Remote Type** In Office/On-site **Evergreen** No
    $30k-35k yearly est. 39d ago
  • Operations Service Manager

    Burlington Coat Factory Corporation 4.2company rating

    Toledo, OH jobs

    Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. A Day In The Life + Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures. + Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers. + Manage the overall execution of operations and receiving SOPS. + Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. + Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store. + Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning. + Assist in the management of other store operations areas as needed. + Communicate effectively with the District and Regional Management teams. You'll Come With + 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization + Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required. + Ability to lift and move boxes weighing up to 40 lbs. + Experience utilizing scheduling and reporting computer software. + Travel may be required from time to time. \#LI-EC1 Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. Min-Mid $21.00 - $29.00 Posting Number R101432 Location Ohio-Toledo Address 5025 Monroe Street Zip Code 43623 Pay Rate Hourly Career Site Category Store Management Position Category Store Management Job Type Full-Time Remote Type In Office/On-site Evergreen No
    $30k-35k yearly est. 5d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Monroe, OH jobs

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. + Accountable for completion of non-clinical patient calls. + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. **People & Performance Management** + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. **Training & Personal Development** + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. + Maintains and enhances current knowledge and skills related to pharmacy and healthcare. + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. + Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. **Communication** + Communicates with pharmacy team, relaying messages from the support center or other key emails as required. + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager **Job ID:** 1723101BR **Title:** Pharmacy Operations Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 5011 PRINCETON RD,LIBERTY TWP,OH,45011-09737-09520-S **Full District Office Address:** 5011 PRINCETON RD,LIBERTY TWP,OH,45011-09737-09520-S **External Basic Qualifications:** + High School Diploma, GED, or equivalent. + PTCB or ExCPT certification (except in Puerto Rico). + Has one year of work experience as a pharmacy technician in a retail or hospital setting. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Requires willingness to work flexible schedule, including evening and weekend hours. + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) **Preferred Qualifications:** + Previous people management/ leadership experience. + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Non-Specialty **Store:** 09520-LIBERTY TWP OH
    $22.5-31 hourly 10d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    South Euclid, OH jobs

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. + Accountable for completion of non-clinical patient calls. + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. **People & Performance Management** + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. **Training & Personal Development** + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. + Maintains and enhances current knowledge and skills related to pharmacy and healthcare. + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. + Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. **Communication** + Communicates with pharmacy team, relaying messages from the support center or other key emails as required. + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager **Job ID:** 1720100BR **Title:** Pharmacy Operations Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 2135 WARRENSVILLE CENTER RD,SOUTH EUCLID,OH,44121-02629-04685-S **Full District Office Address:** 2135 WARRENSVILLE CENTER RD,SOUTH EUCLID,OH,44121-02629-04685-S **External Basic Qualifications:** + High School Diploma, GED, or equivalent. + PTCB or ExCPT certification (except in Puerto Rico). + Has one year of work experience as a pharmacy technician in a retail or hospital setting. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Requires willingness to work flexible schedule, including evening and weekend hours. + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) **Preferred Qualifications:** + Previous people management/ leadership experience. + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Non-Specialty **Store:** 04685-SOUTH EUCLID OH
    $22.5-31 hourly 14d ago
  • NIGHT OPERATIONS ASSISTANT MANAGER

    Home Depot u 4.6company rating

    Toledo, OH jobs

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. Key Responsibilities: 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: This Position typically reports to the Store Manager This Position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 3 Preferred Years of Work Experience: 3 Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: None Competencies: Action Oriented Collaborates Customer Focus Develops Talent Drives Results Resourcefulness For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $61,750 - $75,000
    $61.8k-75k yearly Auto-Apply 15d ago
  • NIGHT OPERATIONS ASSISTANT MANAGER

    Home Depot 4.6company rating

    Toledo, OH jobs

    Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. **Key Responsibilities:** + 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly + 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink + 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times + 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. + 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. **Direct Manager/Direct Reports:** + This Position typically reports to the Store Manager + This Position has 0 Direct Reports **Travel Requirements:** + Typically requires overnight travel less than 5% of the time. **Physical Requirements:** + Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. **Working Conditions:** + Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. **Minimum Qualifications:** + Must be 18 years of age or older + Must be legally permitted to work in the United States **Preferred Qualifications:** + Demonstrated ability to collaborate and work effectively with cross-functional teams **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Minimum Years of Work Experience:** + 3 **Preferred Years of Work Experience:** + 3 **Minimum Leadership Experience:** + 3 **Preferred Leadership Experience:** + 3 **Certifications:** + None **Competencies:** + Action Oriented + Collaborates + Customer Focus + Develops Talent + Drives Results + Resourcefulness We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $61,750.00 - $75,000.00
    $61.8k-75k yearly 13d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Lyndhurst, OH jobs

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. + Accountable for completion of non-clinical patient calls. + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. **People & Performance Management** + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. **Training & Personal Development** + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. + Maintains and enhances current knowledge and skills related to pharmacy and healthcare. + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. + Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. **Communication** + Communicates with pharmacy team, relaying messages from the support center or other key emails as required. + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager **Job ID:** 1709274BR **Title:** Pharmacy Operations Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 5644 MAYFIELD RD,LYNDHURST,OH,44124-02916-11558-S **Full District Office Address:** 5644 MAYFIELD RD,LYNDHURST,OH,44124-02916-11558-S **External Basic Qualifications:** + High School Diploma, GED, or equivalent. + PTCB or ExCPT certification (except in Puerto Rico). + Has one year of work experience as a pharmacy technician in a retail or hospital setting. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Requires willingness to work flexible schedule, including evening and weekend hours. + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) **Preferred Qualifications:** + Previous people management/ leadership experience. + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Non-Specialty **Store:**
    $22.5-31 hourly 35d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Canton, OH jobs

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. + Accountable for completion of non-clinical patient calls. + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. **People & Performance Management** + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. **Training & Personal Development** + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. + Maintains and enhances current knowledge and skills related to pharmacy and healthcare. + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. + Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. **Communication** + Communicates with pharmacy team, relaying messages from the support center or other key emails as required. + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager **Job ID:** 1713048BR **Title:** Pharmacy Operations Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 1223 CLEVELAND AVE NW,CANTON,OH,44703-03101-04044-S **Full District Office Address:** 1223 CLEVELAND AVE NW,CANTON,OH,44703-03101-04044-S **External Basic Qualifications:** + High School Diploma, GED, or equivalent. + PTCB or ExCPT certification (except in Puerto Rico). + Has one year of work experience as a pharmacy technician in a retail or hospital setting. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Requires willingness to work flexible schedule, including evening and weekend hours. + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) **Preferred Qualifications:** + Previous people management/ leadership experience. + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Non-Specialty **Store:**
    $22.5-31 hourly 28d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Twinsburg, OH jobs

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. + Accountable for completion of non-clinical patient calls. + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. **People & Performance Management** + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. **Training & Personal Development** + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. + Maintains and enhances current knowledge and skills related to pharmacy and healthcare. + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. + Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. **Communication** + Communicates with pharmacy team, relaying messages from the support center or other key emails as required. + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager **Job ID:** 1704192BR **Title:** Pharmacy Operations Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 9043 DARROW RD,TWINSBURG,OH,44087-02138-04775-S **Full District Office Address:** 9043 DARROW RD,TWINSBURG,OH,44087-02138-04775-S **External Basic Qualifications:** + High School Diploma, GED, or equivalent. + PTCB or ExCPT certification (except in Puerto Rico). + Has one year of work experience as a pharmacy technician in a retail or hospital setting. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Requires willingness to work flexible schedule, including evening and weekend hours. + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) **Preferred Qualifications:** + Previous people management/ leadership experience. + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Non-Specialty **Store:** 04775-TWINSBURG OH
    $22.5-31 hourly 42d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Twinsburg, OH jobs

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $22.5-31 hourly 41d ago
  • NIGHT OPERATIONS ASSISTANT MANAGER

    Home Depot 4.6company rating

    North Canton, OH jobs

    Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. Key Responsibilities: * 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly * 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink * 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times * 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. * 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: * This Position typically reports to the Store Manager * This Position has 0 Direct Reports Travel Requirements: * Typically requires overnight travel less than 5% of the time. Physical Requirements: * Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Working Conditions: * Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: * Must be 18 years of age or older * Must be legally permitted to work in the United States Preferred Qualifications: * Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: * 3 Preferred Years of Work Experience: * 3 Minimum Leadership Experience: * 3 Preferred Leadership Experience: * 3 Certifications: * None Competencies: * Action Oriented * Collaborates * Customer Focus * Develops Talent * Drives Results * Resourcefulness
    $33k-39k yearly est. 13d ago
  • GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T0792)

    Target 4.5company rating

    Manager, center operations job at Target

    The Starting Hourly Rate / Salario por Hora Inicial is $16.00 USD per hour. The Pay Range / Rango salarial is $16.00 USD - $24.00 USD per hour. Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** **ALL ABOUT** **GENERAL MERCHANDISE** Experts of store process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team conducts inventory accuracy, merchandise set-up and maintenance and pricing processes for all areas of the store. Experts enable efficient delivery to our guests by supporting pick, pack and ship fulfillment work. **At Target** **,** **we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:** + Knowledge of guest service fundamentals and experience supporting a guest first culture across the store + Experience in retail business fundamentalsincluding: department sales trends, inventory replenishment, and process efficiency and improvement + Experience executing daily/weekly workload to support business priorities and deliver on sales goals **As a** **General Merchandise Expert** **, no two** **days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:** + Create a welcoming experience by greeting guests as you are completing your daily tasks. + When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. + Thank guests and let them know we're happy they chose to shop at Target. + Execute daily tasks assigned to you by your leader to help achieve goals that align with business priorities including receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas. + If certified operate power equipment to move merchandise or store fixtures. + Execute processes including changing prices to products, merchandise set-up and maintenance, and inventory accuracy as directed by your leader for all areas. + Learn how operational procedures, such as setting up and organizing merchandise, managing product stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability. + Be knowledgeable about the resources, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. + Demonstrate a culture of ethical conduct, safety and compliance. + Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. + Support guest services such as back-up cashier,and digital fulfillment processes(such as picking and packing orders or delivering pickup orders to guests) andmaintaincompliance culture while executing those duties, such as federal, state, and local adult beverage laws. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **This may be the right job for you if:** + You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. + You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. + You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). **The good news is that we have some amazing training that will help teach you everything you need to** **know to be a** **General Merchandise Expert** **.** **But** **,** **there are a few skills you should have from the get-go:** + Welcoming and helpful attitude toward all guests and other team members + Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed + Work both independently and with a team + Resolve guest questions quickly on the spot + Attention to detail and follow a multi-step processes + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Accurately handle cash register operations as needed + Climb up and down ladders + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds withoutadditional assistance from others. + Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. + Ability to remain mobile for the duration of a scheduled shift (shift length may vary) Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
    $16-24 hourly 60d+ ago

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