Team manager jobs in Cheektowaga, NY - 182 jobs

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Imperial Textile is a leader in the sales and distribution of uniforms and linens. Established in 1998, the company has evolved into an e-commerce business that manufactures, sells and distributes products from our headquarters in Buffalo, NY as well as from warehouses across the United States. We service both the hospitality and institutional industries around the world and have a dedicated division to supply the promotional product industry. Throughout our years of growth and change, we have kept true to our dedication to quality and service for both our customers and our employees. Job Description Assist B2B customers via phone and email while building long term business relationships Resolve artwork issues Enter, verify, and process orders Assure orders ship on time and deadlines are met Qualifications Experience with Adobe Illustrator and Photoshop Experience with Vector artwork Previous customer service experience in an office setting Above average attention to detail is required The ability to work in fast-paced, deadline-oriented environment is necessary Sales experience that can assist in building customer relationships is a plus Additional Information At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers. If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you! Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines. Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.

The Sales and Customer Support Manager is a key leadership role responsible for driving commercial success through effective management of our sales and customer support teams. This position oversees day-to-day team operations, coaches individual contributors to achieve revenue targets, and ensures exceptional customer experience across all touchpoints. Reporting to the Director of Sales and Marketing, this role focuses on team development, alignment, process improvement, and operational excellence. Essential Functions: Team Leadership & Management Lead and develop a team of account managers and customer support specialists Conduct regular team and one-on-one coaching sessions and performance reviews Set clear expectations, monitor progress against goals, and provide constructive feedback Foster a collaborative, results-oriented team culture Handle escalated customer issues, complex account situations, and inventory management Provide support to team while evaluating opportunities to develop tools and process improvements that encourage team autonomy and efficiency Recruit, onboard, and train new team members as the organization grows Sales Operations Monitor sales activities, pipeline development, and revenue performance Support territory management and account-based decisions Coordinate strategic sales outreach efforts and follow-up activities Track key performance metrics including customer retention and new customer acquisition Partner with marketing on campaign execution and lead distribution Customer Support Excellence Ensure timely, accurate responses to customer inquiries across all channels Maintain service level standards for response times and issue resolution Oversee order processing, inventory communications, and shipment coordination Develop and refine customer support processes and documentation Monitor customer satisfaction and identify improvement opportunities Coordinate with operations on product availability and delivery timelines Cross-Functional Collaboration Work closely with operations, quality, and regulatory teams on customer-facing issues Communicate customer feedback to inform product development priorities Support RFP responses and new customer onboarding processes Partner with senior leadership on strategy and new process implementation Maintain accurate CRM data and support pipeline reporting needs Education and Experience: Bachelor's degree required; master's degree preferred Sales experience required Minimum of 4 years of management experience with a strong track record of leadership in customer service, sales, marketing, or business roles Pharma sales or outsourcing facility experience preferred Knowledge, Skills and Abilities: Proficiency in customer service tools, CRM systems (e.g., HubSpot), ERP systems (e.g. Infor), and Microsoft preferred Excellent communication and interpersonal skills, with the ability to convey complex insights clearly, build strong relationships with internal teams and external stakeholders, and communicate with empathy and professionalism Leadership and team management skills, including the ability to motivate, coach, and foster a positive work environment for customer service and order entry teams Problem-solving and critical-thinking skills to analyze complex customer issues, identify root causes, and develop creative solutions to enhance customer experiences Emotional intelligence to understand and manage emotions, build rapport, defuse conflicts, and provide empathetic support to customers and team members Strong time management and project management skills to prioritize tasks, meet deadlines, and manage multiple projects simultaneously Conflict resolution skills to handle difficult customer situations and address team conflicts effectively, ensuring positive outcomes Teamwork and collaboration skills to work effectively with cross-functional teams, including sales, marketing, product development, and quality, to align insights with business objectives Understanding of industry needs and willingness to learn, particularly in the context of healthcare, pharmaceuticals, or sterile compounded products Pay Structure Base Salary: $85,000/year Anticipated Pay Range, including on-target commission earnings: $85,000 - $125,000

Residential Home Energy Customer Service Supervisor Compensation: $25.00-$30.00 Celebrating over 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. If you feel you have the drive, dedication and passion required to be part of the NOCO family, we encourage you to apply today. What We Are Looking For * The Residential Customer Service Supervisor is a critical part of our mission to deliver the ultimate customer experience, including timely, accurate and professional customer service to all residential customers. This employee oversees the daily operations of the residential call center, monitors call metrics, reviews calls for quality, manages escalated concerns, and supports outbound call campaigns. The Supervisor leads, coaches, and develops Customer Experience Representatives in a fast-paced environment focused on accountability, service excellence, and continuous improvement. What You Will Do * Oversee daily operations of the residential call center to ensure service standards are consistently met. * Monitor call volume, service levels, response times, abandonment rates, and other key call center performance metrics. * Review recorded and live calls to evaluate quality, professionalism, and adherence to company policies. * Provide coaching and constructive feedback to team members based on performance metrics and call evaluations. * Train, onboard, and mentor new hires to ensure successful integration and performance. * Conduct ongoing training to enhance product knowledge, customer service skills, and workflow efficiency. * Handle complex or escalated customer concerns and ensure timely and effective resolution. * Curate and support outbound call campaigns when requested, including tracking and reporting results. * Collaborate with internal departments to resolve customer issues and improve operational processes. * Maintain accurate records of team performance, coaching sessions, and operational metrics. * Ensure compliance with company policies, procedures, and service expectations. * Foster a positive, engaged, and high-energy team environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company. NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Who You Are/What You Need * High school diploma or equivalent required * 3-5 years of customer service or call center experience required * 1-2 years of supervisory or leadership experience preferred * Strong understanding of call center metrics and performance management * Excellent communication skills including active listening * Proficient computer skills with the ability to learn new software * Good time management skills to prioritize and plan work activities * Positive and engaged attitude * Reacts well under pressure and treats others with respect * Works efficiently and effectively, both independently and as a team * Prolonged periods sitting at a desk and working on a computer What We Offer * Generous medical insurance offerings (*some plans fully funded by NOCO) * Dental and vision plans * Company-paid life insurance * Company-paid short-term disability * 401(k) with company match * Health savings accounts * Vacation and NOCO Time * Employee and family assistance program * Company-paid training * Years of service incentives * Employee discounts

Description Evolus (NASDAQ: EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Aesthetic Experience Manager (AEM)/ Senior Aesthetic Experience Manager to join our Sales team reporting to the Regional Sales Manager. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. You will lead sales efforts in your territory-cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other. Essential duties and responsibilities where you'll make the biggest impact… Meet or exceed established sales quotas and performance metrics Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns, and educational events Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption Responsible for ensuring personal and company compliance with all Federal, state, local and company policies & procedures Perform ad-hoc project requests and additional duties when assigned Other duties as assigned This is a field-based position in Buffalo, NY and the surrounding area. Must live in territory and no relocation assistance provided Up to 50-75% travel, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings Qualifications and Skills You'll Bring to the Team… Bachelor's degree or equivalent work experience Valid driver's license Excellent analytical, problem solving and organizational skills Strong interpersonal and teamwork skills Effective verbal and written communication skills Technically savvy with the ability and desire to embrace new and necessary applications Willingness and ability to travel up to 50-75% of the time, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings Preferred AEM Qualifications… 5+ years of successful sales experience in the injectable aesthetics market, or comparable experience selling to medical spas, plastic surgeons, dermatologists, or other cash-pay healthcare verticals strongly preferred Candidates with less experience but a strong aptitude for sales, a passion for aesthetics, and a track record of high performance in consultative or relationship-based sales roles are encouraged to apply Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships Experience working in fast-paced, entrepreneurial environments with the ability to adapt quickly and take initiative Comfort with clinical education, promotional activities, and engaging multiple stakeholder types (e.g., physicians, office managers, staff) Senior AEM Requirements (external candidates)… Above AEM criteria + Minimum of 3 years of field experience selling injectables in the aesthetics space Proven success in driving sales growth and developing key customer relationships Deep knowledge of facial aesthetics, injectable products, and competitive dynamics. Strong strategic and negotiation skills, with the ability to influence decision-makers. Demonstrated ability to lead within a territory and mentor peers as needed. Preferred Qualifications… Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships Compensation & Total Rewards This is an Exempt position. The expected base pay range for this position is $100,000 for the Aesthetic Experience Manager position and $120,000 for the Senior Aesthetic Experience Manager. You are eligible for a sales incentive compensation terms and conditions apply. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn't have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily. Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don't just work together, we've built a culture of inclusion! Because of this, you'll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that's just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at ************** or reach out to [email protected]. #LI-HH1 #LI-REMOTE

YourOnlineMarketplace (YOM) is a tech startup company based in East Aurora, New York - just 20 minutes outside of Buffalo. We specialize in e-commerce and are positioning ourselves for continued strategic growth. At YOM, we pride ourselves upon offering a flexible and creative culture. We feel strongly about: Being an excellent communicator because our employees play a key role in ensuring a seamless customer experience through regular collaboration with internal and external stakeholders. Understanding the whole business because our employees are empowered to collaborate with one another in an effort to continually improve the efficiency of our customer-focused operations, which requires an understanding of how it all fits together. Having a strong attention to detail because our top priority is to deliver a smooth and efficient online shopping experience for our e-commerce consumer base. Being in the know of music, literature, and Hollywood trends because you'll have the opportunity to brainstorm and imagine product mixes that fit the needs and interests of our e-commerce consumer base. Job Description We are seeking a full-time Customer Experience Supervisor to join our operations. We're looking for a sharp, ambitious, creative and goal-driven problem solver to join our business. Key Responsibilities: Answering customer service inquiries over email based system and phone Act as the primary liaison with customers utilizing current system to process and track customer issues, change orders, returns, exchanges and buyer refunds Arrange for the return of any damaged / defective products to our suppliers including follow-up procedures to ensure that replacement products are received and refunds are properly credited to our company accounts Collaborate with other functions to develop product mix offerings Continually implement improved processes and procedures for managing interactions with customers and ensuring credits/re-shipments from suppliers Other duties as assigned including notifying customers when orders are shipped, cross-training in other departments, as well as administrative projects and related tasks to improve the overall quality and profitability of our company Extensive training and on-boarding will be provided to ensure your comfort and success. Benefits include paid holidays and an employer matching retirement plan. Hours are 9am-5pm Monday-Friday with some flexibility and the possibility of additional hours during peak sale seasons. Qualifications Requirements: Previous leadership experience Basic computer competency Strong capacity for problem-solving and developing creative solutions Willingness to learn new computer programs and systems Preferred Qualifications: Associates or bachelors degree (exceptional candidates with equivalent experience will also be considered) Previous customer service experience and/or e-commerce experience is helpful Additional Information All of your information will be kept confidential according to EEO guidelines.

We are searching for friendly and energetic part -time & full-time Customer Service Team Members to join our Tim Hortons team at 1106 Main St, Corfu in Pembroke, NY on the morning shifts (6am-2pm) & (7am-3pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire. • Ensure coffee and products are always fresh and accurate by following our REV procedures. • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge. • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer. • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation. • Prepare all products accurately by following the order monitor. • Communicate showcase and product needs to ensure availability for customers. • Regularly monitor and record temperatures of required products. • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards. • Practice proper hand washing techniques and adhere to sanitation guidelines. • Complete all sanitation tasks as outlined. Health & Safety: • Work in compliance with occupational health and safety legislation. • Follow safe work practices and procedures. • Use required personal protective equipment. • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources. • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude. • Ability to work in a fast-paced environment with a sense of urgency. • Strong communication and interpersonal skills. • Ability to work on a team and with multiple employees. • Attention to detail and ability to accurately process orders. • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About the Role: The Office Manager is responsible for overseeing the daily administrative, operational, and financial support functions of our Tonawanda, NY office. US Traffic Control is honored to be a member of the Helix family, a nationwide network of top-tier traffic control companies committed to safety, innovation, and reliability What You'll Be Doing: Oversee day-to-day office operations to ensure a smooth and efficient workflow Manage office supplies, equipment, and vendor relationships Coordinate scheduling, deadlines, and workflow of accounting responsibilities Assist with billing, invoicing, accounts receivable, and collections Track expenses and assist with budgeting and financial reporting Maintain accurate records, files, and documentation (digital and physical) Manage client correspondence, document requests, and follow-ups Assist with general ledger, journal entries, financial reporting and account reconciliation Banking, check writing, ACH and positive pay Ensure compliance with company policies, accounting regulations, and confidentiality standards Assist with audit preparation and regulatory documentation Monitor deadlines for tax filings and client deliverables Audit and maintenance of client and company contracts What You'll Need: Associate's or Bachelor's degree in Accounting, Business Administration, or related field preferred 3-5 years of experience in office management, accounting support, or administrative roles Experience in an accounting or professional services firm strongly preferred QuickBooks or NetSuite experience a plus What We're Looking For: Team Player Accounting Background Experience with Contracts Go-Getter Eager to Learn Benefits: Paid Time Off Paid Holidays Life Insurance Health, Dental and Vision Insurance Wellness Programs 401K with Employer Match Work Location: Tonawanda, NY 14150

CME Associates, Inc. (CME) is a multi-talented and multi-disciplined engineering technology corporation that provides Construction Materials Evaluation and Technical Support Services to owners and professionals engaged in design, construction, and maintenance of buildings and infrastructure. CME's licensed engineers and certified technicians specialize in geotechnical engineering, construction materials evaluation in both field and laboratory, geological sciences, subsurface exploration, and investigative engineering. Summary Our Office Manager is responsible for administrative functions that include payroll preparation, reporting and data processing, communications between technical staff and clients, and organization of division specific information. This position is in-office, Monday-Friday, 8:00am-4:30pm. Responsibilities and Duties Prepare and submit payroll documentation weekly to corporate office for final processing Complete and submit weekly sales reports Process new hire, rehire, and termination documents Assist corporate office with quarterly reporting Oversee peer review process of technical reports and report edits Assist with the completion and distribution of proposals, and track and update proposal log Creation of new projects in database Request project information from clients as needed Qualifications and Skills High school diploma, associate's degree in business or related is ideal Proficient in Microsoft programs such as Excel, Word, and Outlook Organized and possess exceptional communication skills Ability to initiate and follow through with requests for information and track due dates Must be able to maintain confidentiality Compensation: $22 - 28/hour Benefits and Perks CME offers competitive wages and all benefits listed here: Health, Dental, Vision, 401K, Health Savings Account, Supplemental Insurance Products, and Paid Time Off (including Holiday, Vacation, Sick and Personal) for full-time employees. This is an Equal Employment Opportunity. All qualified applicants will be afforded equal employment opportunity without regard to race, color, sex, age, marital status, sexual orientation, gender identity, religion, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, and local laws. CME Associates, Inc. is an Affirmative Action Employer. A New York State Certified Woman Owned Business Enterprise (WBE).

Requirements QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with 2 years related experience and secondary education preferred. Successful completion of required background checks is required. LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively. TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS Medical, Dental, Vision & Life Insurance 401K with company match Paid Time Off & Recognized Holidays Leave policies Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet) Employee Assistance Program Employee Health & Wellness Program Special Loan and Deposit Rates Gradifi Student Loan Paydown Plan Rewards & Recognition Programs and much more! Eligibility requirements apply. BankOnBuffalo is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion. ****************************************************************************************************************

O'Connell Electric Company is seeking an Office Manager to support our Lancaster, NY Office. This role is committed to professionalism, timeliness, and quality in the completion of all deliverables. They will work in close collaboration with the General Manager, Project Managers and other internal and external stakeholders, providing a mix of executive, project, office, and team support. Responsibilities: Oversee daily office flow, manage maintenance/repairs, and ensure compliance with health, safety, and security protocols. Manage inventory and order supplies for the office. Schedule meetings/travel, manage calendars, handle correspondence (mail, phone, email), and prepare reports/presentations. Coordinate field union employee onboarding including completing new hire paperwork and establishing accounts for safety training and orientation. Serve as the primary contact for internal/external clients, greet visitors, and disseminate essential information. Support the accurate and timely processing of payroll by running weekly payroll reports, maintaining timesheets, and supporting Project Managers with entering timesheets into Austin Lane as needed. Create correspondence for Project Managers, subcontractors, engineers, etc. Interface with all project team members while promoting and maintaining open communication as well as collaborating with co-workers and other supporting offices or divisions to achieve deliverables. Education and Experience: High school diploma required, a degree in Business Admin or related field preferred. 3-5 years previous administrative or office management experience required. Relevant experience in the construction industry is highly valuable. Key Competencies: Strong command of MS Office Suite (Word, Excel, PowerPoint) and relevant office software Excellent organization, time management, communication (written/verbal), attention to detail, multitasking, problem-solving, and interpersonal skills. Compensation: The minimum and maximum annual salary that O'Connell Electric Company, Inc. believes in good faith to be accurate for this position at the time of this posting is between $63,500 to $73,500. It is important to O'Connell Electric that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. O'Connell Electric aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, which meet all required qualifications. Actual offers take the candidate's knowledge, skills, abilities, and experience into account. Equal Opportunity: O'Connell is an equal opportunity employer and complies with all applicable state and federal non-discrimination laws. The Company will recruit, hire, train and promote all persons without regard to race, color, creed, sex (including pregnancy), religion, national origin, age, marital status, sexual orientation, gender identity or expression, genetic information, physical or mental disability, citizenship or immigration status, military or veteran status, or any other protected class in accordance with applicable federal, state, or local laws.

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation: Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Pay Rate: $27.00-$32.17 Shift: Varies As a member of management team provides oversight and leadership to residential programs. Collaborates with and provides direction and supervision to Medical Coordinator and Direct Care staff to ensure quality direct services are provided to the people we serve in accordance with the agencies mission. Supports the Mission of Residential Services which is committed to providing a continuum of residential settings, creating a safe and functional living environment for all persons served. Through collaboration, people are empowered to become full and active members of their community and to make decisions affecting (or reflecting) how they choose to live their lives. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: • Ensure residential program is of high quality and following regulatory requirements and prepared for external reviews and surveys. Including adherence to HCBS guidelines and home-like environment. • Maintains knowledge of program support area needs (human resources, recruitment, training, information technology, property management, etc.) for communicating needs as appropriate • Ensures high quality medical care and support is being provided in conjunction with medical coordinator and RN • Responsible for appropriate staffing activities including the selection, supervision, and retention of staff to meet individuals' needs and service requirements. • Responsible for the training and on-going development of staff to ensure and improve quality of care • Ensures appropriate, effective, and timely communication across all program settings. • Assumes leadership role in the development and sustenance of positive interpersonal relationships and liaisons with person served, families, advocates, employees, the surrounding community/neighborhood • Responsible for fiscal management duties to ensure sound fiscal accountability within the sites and person served accounts. Ensure that audits are completed of personal accounts twice monthly. • Coordinates placements and ensures pre-admission requirements are met for each new person entering the program. Ensure each person has an appropriately developed person centered plan. • Ensures efficient, confidential and comprehensive record keeping as mandated for person served and staff related activities/incidents and site maintenance. • In addition to your normal schedule, you are expected as your duties require to be on site during evenings, overnights, and weekends. • Is available 24 hours per day for emergencies at sites. • Participates or chairs agency committees, meetings, and training as required • Responsible for adherence to the Senior Residential Manual • Complies with all agency policy and procedures • Other duties as assigned MINIMUM QUALIFICATIONS: • Associates degree in Human Services or related area and 1 year of experience, or equivalent combination of education and experience. • Completion of and/or enrollment in agency Management Training. • Valid Driver's License that meets agency policy. • Lifting requirement of 35 lbs. • Physical agility and ability to react to emergency situations, including maintaining Strategies for Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines. • CPR certification. • Medication Certification required. • Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. • Ability to lift and transfer individuals manually and mechanically as required by prescribed program/plan. • Ability to effectively respond to common inquiries or complaints from individuals, staff, regulatory agencies or members of the community. SUPERVISORY RESPONSIBILITIES: Responsible for the supervision and development of Direct Care staff. Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who's dedicated, caring and compassionate - that's how we treat our employees.

Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Disability Solutions to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Disability Solutions Job Description: Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive, and growth-focused environment for our people. Job Summary The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day. Assistant Managers, Guest Experience are responsible for leading from the floor to build, manage, and develop team members. Assistant Managers, Guest Experience create an environment and a team culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their team delivers an outstanding guest experience in line with company values and directives. Core Responsibilities of the Job Leadership and People Management - Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. - Engage team members by helping them understand how their work supports the success of the store and of lululemon overall. - Implement the Store Manager's People vision for the store and cascade to team members. - Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skill sets to drive key results and performance. - Support ongoing learning and development of team members consistently and equitably by providing direct feedback, coaching, mentoring, and continuous development check-ins. - Lead performance management activities, including direct feedback and continuous check-ins, facilitating team acknowledgment and rewards, managing performance documentation, and addressing performance concerns. - Address employee concerns or issues, including knowing when to partner with internal support to take appropriate action. Guest Experience and Community - Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching. - Provide retail floor leadership to team members, including making in-the-moment decisions to maintain efficiency and effectiveness of retail floor coverage and operations. - Resolve guest feedback and address emergent issues, including guest escalations and urgent requests, helping to "make it right" for guests. Operations, Product, and Strategy - Partner with other managers to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review, sales planning, and hiring strategy). - Maintain strategic product presentation/visual merchandising by ensuring product recovery, restock (e.g., pant wall, size store), destock, or minor visual merchandizing changes are accomplished. - Open and close the store in accordance with the opening and closing procedures. - Understand and adhere to people safety policies and procedures to maintain a safe work environment. - Perform work in accordance with applicable policies, procedures, and laws or regulations. Budget Responsibility - Accountable for delegated aspects of controllable budget and labor hours. People Management Leadership role directly responsible for subset of store employees as delegated by Store Manager What We Look For Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences Integrity: Behaves in an honest, fair, and ethical manner Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members Team Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives Decision Making/Problem Solving: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions Strategic Thinking: Sets strategies that are aligned to the vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions Change Management Leadership: Leads others through change processes and uncertainty Interactive Communication: Conveys information effectively and understands information shared while interacting with others Job Requirements Eligibility - Must be legally authorized to work in the country in which the store is located - Must have the ability to travel to assigned store with reliable transportation methods Schedule/Availability - Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays Experience - 1 year people management experience - 1 year leadership experience, including experience managing business operations and administration and managing projects or processes Job Assets (i.e., nice to have; not required) - Education: High school diploma, GED, or equivalent - Education: Bachelor's degree or equivalent - Experience: 1 year retail or sales specific management experience - Experience: 1 year recruiting, hiring, or training employees Work Context (e.g., environment, interactions, physical) - Work occurs in an environment with bright lights and loud music - Work is accomplished as part of a team and also independently - Work may involve managing conflict or mediating problems between others or deescalating guest issues - Work involves reaching out to meet and build relationships with strangers/new people, and to strengthen existing community partnerships - Work is sometimes conducted on a computer or other technical devices, including to meet with others virtually - Work involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., more than 1 hour) - Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) Compensation & Benefits Package lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional team performance. The base pay range for this position is from $22.30 - $30.17/hour subject to minimum wage in the location. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. This position has a target bonus of an additional 25%, subject to certain requirements and the Company's discretion, bringing the total target compensation range between $27.88 - $37.71/hour. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans, Paid time off, Savings and retirement plan matching, Generous employee discount, Fitness & yoga classes, Parenthood top-up, Extensive catalog of development course offerings, People networks, mentorship programs, and leadership series (to name a few). Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00

Our company is looking to hire an office manager to be responsible for the general operation of our office. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies and taking proper inventory, and supervising our office staff to ensure maximum productivity. You will also be required to create presentations and produce management-level reports. This is a local position. Selected candidate MUST live in Erie County, New York. Preferably Buffalo or surrounding areas. This position is NOT remote. To be a successful hire, you will need to have prior experience in office administration. You will also need to be proficient in Microsoft Office applications such as Word and Excel. A bachelor's degree is required. ESSENTIAL FUNCTIONS General · Answer incoming calls and emails and facilitate appropriate team members. · Coordinate and schedule meetings for staff.· Collaborate with Housing Advocate, Case Manager, and Resident Aide serving as backup, particularly administrative support in case management. · Retrieve, sort, and distribute mail, including travel to Post Office, scanning of documents, and storing of digital and physical files. · Assist client intake; responsible for ensuring all incoming/outgoing communications and information is accurate and logged, and all documents received (as needed).· Assist customers with document scanning and uploading their documents (if needed). · Assist both Shelter and Apartment Teams with special projects, as needed. Client relations · Provide administrative support to the Shelter Team and the Apartment Management Team, including physical and digital file management, data entry, and customer triage. · Bookkeeping for all expenses and invoicing various funding entities, tracking revenue and expenditure. · Recording and documenting all receipts, bills, and client paperwork to ensure timely invoicing and reimbursement. · Maintain up-to-date customer files & complete data entry for reporting in accounting programs, including MS Excel, Google Sheets, Wave App, and other databases. Specific functions and duties · Respond to telephone/email/mail/in person inquiries about products and services. Provide routine information about the Shelter and Apartments to members of the public contacting our office requesting general information. · Serve as first line of billing and revenue activities, preparing notices of outstanding invoices, making weekly, monthly reports for Program Director and Executive Director. Conducting necessary phone calls and email communications to vendors and funders to ensure financial operational accuracy. · Process and complete all necessary paperwork related to client data for agency records.· Organize and maintain accurate files in conjunction with Housing Advocate and Case Manager of client information and program services delivery. Setting up files, including creating file labels, and updating file labels and indexes. · Assist in assuring completeness and accuracy of documentation of intakes, case notes, client interactions, and any other client-related data on a timely basis. As well as assisting in the preparation of reports using the collected data. · Assist in the scheduling and coordination of client appointments and Office calendar management.· Assist with the development of marketing materials and marketing of the services, including sending letters, brochures, and other materials, digital and physical. · Assist with volunteer, intern, and non-employee members of our staff/team management; serving as a POC to facilitate directives and duties assigned. · Type reports, memos, correspondence, etc. and proofread them for grammatical and typographical errors. · Monitor and serve as POC for procurement agent of agency of office supplies, food pantry, clothing pantry and other needs. · Manage food pantry and clothing pantry inventory and database with the assistance of Program Coordinator. · Operate standard office machines, including computers, copier, fax machines, and postage machines. · Assist in planning, scheduling, preparing for, and coordinating community events. ADDITIONAL RESPONSIBILITIES· Represent My Place Home for the Homeless, Inc. in a manner that will foster the best possible relationships with potential customers, community partners, and other external stakeholders.· Manage data quality for new and prospective clients; responsible for ensuring all communications and information is accurate and logged, and all documents received.· Accomplishes all other duties and tasks as appropriately assigned or requested.· Exercises sound judgment, maintains confidentiality, and follows policy and procedure.· Other responsibilities or special projects as requested. · Willingness to flex time around the needs of the Office.· Must be able to regard all client information as confidential. · Would benefit from having valid state driver's license and reliable vehicle. · Attentive to detail and good organizational skills. · Willingness and desire for continued professional development and further development of duties and responsibilities in service to the organization and the clients that we serve. KEY SKILLS AND ATTRIBUTES Ø Customer Service - Works with the My Place Home for the Homeless team to provide first class customer support; Provide timely, accurate follow-up and communication is a critical component to success in this role.Ø Collaborative - Is outgoing, personable and passionate about working with people to further the organization's mission. Ø Self-Starter & Team Player - Takes initiative, possesses a strong sense of ownership; Successful collaboration with daily tasks, occasional projects and the attainment of knowledge are necessary to ensuring success in providing the best quality customer experience.Ø Strong Communication - Is outgoing, personable and passionate about working with people who need help realizing their need for temporary to permanent housing in a safe and comfortable home.Ø Professionalism - Represents My Place Home for the Homeless team in a manner that will foster and cultivate positive relations with customers, volunteers, fellow team members and community partners. Is detail-oriented with good follow-up.Ø Comprehensive Communication - The ability to communicate in way that promotes a full understanding and proper context for the recipient to best understand and move forward with the information provided. Ø Proactive Engagement - Providing the appropriate levels of passion and interest in the position, programs, and missions and goals of the agency that by continually assisting with efforts to improve products, services, operations, in the pursuit of goals and objectives. Ø Confidentiality and sensitivity to information provided by clients - Maintain the privacy of client information by protecting any information and documentation shared and limiting its distribution A bachelor degree or equivalent. Five years of experience in office administration Office management experience. Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. KNOWLEDGE, SKILLS & ABILITIES · Has passion for excellence in customer service; excels in a fast paced, team-oriented environment.· Highly developed analytical skills, used to identify patterns and discrepancies in data and process flow.· Strong organizational and highly developed verbal and written communication skills.· Reliable transportation necessary and a valid ID is encouraged.· Bilingual English/Spanish a plus (but not required). PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer. Compensation: $18.00 - $21.00 per hour Pastor Reginald E Kerr who after retiring thirty-seven and a half years from Dunlop Tires (Tonawanda NY) and serving faithfully for almost 20 years ministering to inmates at the Gowanda, Attica, and Collins correctional facilities decided to start his own Church (Temple of Christ) in 2005. Three years later (2008), with his wife Sarah by his side, he would open up My Place Home for the Homeless Shelter for women and children. Their shelter would provide a warm and safe environment, nutritional meals and access to resources to help the disadvantaged rebuild and regain their independence and self-sufficiency. Pastor Kerr invested not only his time but also his personal financial resources to help others. These charitable acts of love inspired others to join and continue the mission of serving others. Many people have donated their time and resources to continue the mission of love that he started. My Place Home is committed to helping those displaced by hardships that and without permanent housing to reclaim their independence and find a place to call home.

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Office Manager for Student Equity and Leadership position. The Office Manager for Student Equity and Leadership is a full-time, year-round position. The expected salary range for this job opportunity is: $26 to $28 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information. Reporting to the Associate Dean of Students for Equity and Engagement, the office manager provides direct administrative and technical support to the Director of Student Engagement and Leadership and the Associate Dean of Students for Equity and Engagement. The office manager is critical to the overall goals of Equity and Engagement in supporting students' intellectual, social, cultural, and recreational activities - overseeing the effective accounting and outlay of funds through departmental operating accounts totaling over $350,000. The office manager is responsible for supporting the planning, scheduling, coordinating, and executing the day-to-day and long-term workload, activities, and responsibilities of Student Engagement and Leadership. The office manager will interact professionally with all levels of staffing, including faculty, administrators, and the student population. This position will act as a liaison between students and other campus departments. This person will be self-directed and have the ability to organize and prioritize to meet deadlines, time constraints, and faculty and student concerns in a dynamic and diverse professional environment. Individual performance is evaluated annually by the Associate Dean of Students for Equity and Engagement. The office manager for Equity and Engagement is required to work in person, occasionally late nights, and weekends as needed. Summary of Responsibilities: Office Management Provide front-line customer service for Student Engagement and Leadership. Answer and direct phone calls to Associate Dean of Students for Equity and Engagement, Director of Student Engagement and Leadership, Associate Director of Student Engagement and Leadership, Associate Director of New Student and Family Programs, and Student Leadership Development Coordinator. Coordinates all travel and lodging arrangements for professional staff and, processes all reimbursements and invoices for travel/expense charges Maintain the schedule for the Associate Dean of Students for Equity and Engagement and the Director of Student Engagement and Leadership. Maintain websites for the Keefe Campus Center and Inter-term Stay up to date with software and hardware systems that can facilitate our programs, including Microsoft Office Suite, Google productivity tools, CSGold, EMS Reservation system, Datatel, CMS, and Campus Labs Engage, QuickBooks Support student office assistants' hiring, onboarding, and task management Process student payroll paperwork on a bi-weekly basis Manage inventory of general office supplies for the department Handle all key card access requests for the James & Stearns practice rooms on a daily basis Distribute and track key distribution for all student organization office spaces Assist in coordinating the annual Inter-term program to ensure that students are signed up for field trips, classes, and programs Business Management Maintain Student Engagement and Leadership budgets and supporting paperwork Act as liaison between the Associate Dean of Students for Equity and Engagement, Director, Associate Directors and Coordinator and other professional staff to the Controller's Office Reconcile reported expenditures and maintain professional accounting of executed charges through various forms (Purchasing Card, Purchase Orders, Invoicing, etc.) Work directly with vendors for payments on outstanding invoices Process student reimbursements through both the Student Engagement and Leadership and the Campus Activities Board co-sponsorship funding request Facilities Management Assist the Associate Director with maintaining the reservation system for Student Engagement and Leadership spaces Coordinate door access to several on-campus Student Engagement and Leadership locations Manage the building's vendor program Assist in the management of the Keefe Campus Center Check out keys to student office spaces Assist in coordinating the management and daily requests of Keefe Campus Center in collaboration with Facilities and Custodial Services Provide operational and programmatic support for student-led events and programs Qualifications: Associate's Degree An equivalent combination of education/experience in lieu of the minimum education and related experience Three years of related experience Proven administrative or accounting experience Knowledge of office management systems and procedures Excellent time management skills and ability to multitask and prioritize work Attention to detail and problem-solving skills Strong organizational and planning skills Demonstrated effectiveness in using administrative, organizational, and interpersonal skills Strong written, oral, and electronic communication skills Commitment to supporting a diverse student community Ability to work both independently and collaboratively with the campus community A broad understanding of working in a student-focused environment Successful completion of a pre-employment physical and lift test Successful completion of required reference and background checks Preferred Experience working on a college or university campus Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Summary: Seeking a highly organized and detail-oriented Office Manager to oversee the daily operations of our office. The successful candidate will be responsible for managing administrative tasks, using a variety of software packages, ensuring smooth communication within the organization, and creating a positive and efficient work environment. Essential Functions: Oversee day-to-day administrative tasks, including handling incoming calls, managing correspondence, and organizing office resources. Complete billing for ACCES-VR, Business Services, OMH and Waiver Services as necessary. Assist with necessary reports for a variety of funders. Assist to data enter and process payroll for people supported. Order and manage office supplies and equipment. Hire and supervise administrative assistant. Collaborate with relevant departments to streamline processes and improve overall office efficiency. Complete meeting minutes as requested. Assist with coordinating DDP data entry and updating as needed. Assist with maintaining the Electronic Health Record. Coordinate communication between different departments to ensure smooth workflow. Facilitate effective communication by distributing relevant information to team members. Collaborate with IT support to ensure the functionality of office technology and equipment. Troubleshoot basic technical issues and coordinate IT-related tasks. Operate and maintain copiers and fax machines. Maintain confidentiality and HIPAA standards. Professionally serve as a resource to all Arc GLOW staff. Maintain petty cash funds as necessary. Conduct oneself in a manner consistent with the Agency Code of Conduct and Arc Brand Participate in corporate compliance and quality assurance requirements as needed. Other duties as assigned. Non-Essential Functions: Serve on committees as requested Load and unload buses as requested. Reporting Responsibilities: Sr Director of Day & Employment Services Supervisory Responsibilities: Administrative Assistant (s) as assigned. Knowledge, Skills and Abilities: Proven experience as an Office Manager or in a similar administrative role. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite and basic knowledge of office management software. Intermediate Outlook skills as evidenced by creating and sending messages, working with address books, handling, creating and using personal folders, scheduling appointments by checking other team member's calendars, working with meeting requests and managing tasks. Intermediate Microsoft Word skills as evidenced by the ability to produce business letters and tables and charts; as well as mail merge, creating forms and organizing electronic files. Intermediate Excel skills as evidenced by the ability to use workbooks, create formulas, insert and delete data, create and edit charts, filter and sort lists, and format data. Ability to maintain confidentiality and handle sensitive information. Physical Requirements: Standing, Sitting, Walking Occasionally required to stoop, kneel, crouch, push, pull and lift. Frequently required to reach. Occasionally required to lift, carry, push or pull up to 20 pounds; and 10 pounds frequently. Visual acuity is necessary to determine the accuracy, neatness and thoroughness of the work assigned; as well as view a computer terminal, extensive reading, preparing and analyzing data and figures. Working Conditions: This position typically operates in a professional office environment. Some flexibility in working hours may be required. Occasional travel to other work sites. May be required to cover administrative functions in other buildings for periods of time. Minimum Qualifications: High School Diploma with 3 years of experience in an office setting. Experience using Microsoft Office. Previous experience in office management or administration is highly desirable.

Hourly Pay Range: $27-$31.64 Shift: Monday, Tuesday, Thursday & Friday 2:00PM-9:00PM; Wednesday 11:00AM-6:00PM Manages the respite program including the selection, supervision, corrective action, and training of staff, to ensure quality direct services are provided. Assist in the operation of the Respite Program to include program development and outreach. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: • Responsible for appropriate staffing activities including the selection, supervision, and retention of staff to meet individuals' needs and service requirements. • Utilizes and manages available human resources in an effective manner including recommendations regarding staffing patterns, scheduling, placements and other assignments to ensure appropriate program coverage and service needs. • Responsible for the training and on-going development of staff to ensure and improve quality of care and services, including required staff observations. • Assist in the development of and maintain policies and procedures for programs. • Serve as liaison between the individual, family, and program. • Assists in coordination of individual scheduling. • Maintains all individual records as appropriate. • Participation in team conferences as appropriate. • Participates in Program Internal reviews. • Assists with intakes and removals in appropriate manner. • Performs CPR and Strategies for Crisis Intervention and Prevention (SCIP-R). • Complies with all agency policies and procedures. • Other duties as assigned. MINIMUM QUALIFICATIONS: • Associates degree in Human Services or related area and 1 year of experience, or 3 years combination of Education and Human Service experience. • Completion of and/or enrollment in agency Management Training. • Valid New York State Driver's License that meets agency policy. • Ability to handle multiple tasks simultaneously. • Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. • Lifting requirement of 50 lbs. • •Ability to lift and transfer individuals manually and mechanically as required by prescribed program/plan. • Ability to move, reposition and place individuals in pieces of equipment. • Physical agility and ability to react to emergency situations, including maintaining Strategies for Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines. • CPR certification required. SUPERVISORY RESPONSIBILITIES: • Responsible for the supervision and development of respite staff. • Responsible to perform yearly performance observation of respite staff.