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Team manager jobs in Fishers, IN

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  • Sr. Customer Service Manager

    Java House

    Team manager job in Carmel, IN

    We're not just crafting cold brew, we're revolutionizing the beverage industry. At Java House, our Peel & Pour Pods are redefining how cold brew is experienced, delivering café-quality coffee with unmatched convenience - zero equipment and zero hassle, just amazingly smooth and bold flavor in every pod. Now is your chance to join a fast-growing and innovative team that is reshaping how the world views coffee. If you are energized by growth, inspired by innovation, and ready to be a part of something big - let's chat! JOB DESCRIPTION We are seeking a Sr. Customer Service Manager to support the Java House business by delivering exceptional service to our customers, distributors, and retail partners. This role is responsible for managing orders, resolving issues, and providing product information, while maintaining a high level of professionalism and accuracy. The ideal candidate has customer service experience, strong communication and problem-solving skills, and thrives in a fast-paced, product-driven environment. RESPONSIBILITIES Serve as the primary point of contact for all Java House B2B and B2C customers Support order processing and entry, product shipments, customer portal questions, troubleshoot portal issues, product information, and maintain customer accounts Handle all inbound calls and emails in an appropriate manner Collaborate with Sales, Logistics/Supply Chain, Marketing, and Operations to address customer needs and resolve issues in a timely manner Build strong relationships with customers and retail partners to support long-term loyalty Maintain detailed and accurate records of customer interactions using CRM (Salesforce) Provide all feedback to internal teams to improve service, product quality, and processes Track and report order shorts, and lost sales and identify root causes QUALIFICATIONS Bachelor's degree in marketing, business administration, or related field 3-5+ years' experience in customer service role; 1+ year in leadership role Proficiency in CRM and ERP software and Microsoft Office Suites Ability to read and analyze Power BI reports and dashboards Knowledge in food and beverage, retail, or consumer packaged goods industry preferred KNOWLEDGE AND SKILLS Strong interpersonal skills, with the ability to influence and collaborate with cross-functional teams, and work effectively with others Commitment to understanding and meeting customer needs while maintaining a positive customer experience Ability to manage multiple projects and tasks simultaneously, set priorities, and follow through in a timely manner Solution-oriented problem solving with attention to detail and accuracy in handling information and data Skilled in handling complaints, resolving issues diplomatically, and turning challenges into opportunities Proactive in identifying and addressing issues before they arise Create and foster excellent customer relationships and a positive brand image while demonstrating the company's core values
    $61k-118k yearly est. 4d ago
  • Warranty Manager

    Old Town Design Group

    Team manager job in Carmel, IN

    OLD TOWN DESIGN GROUP WARRANTY MANAGER Old Town Design Group is seeking a Warranty Manager to join our team in Carmel, IN. We are a dynamic and growing custom home builder, known for developing outstanding locations with timeless home designs throughout Central Indiana. Old Town has a passion for people and the communities in which we work, and we are looking for a like-minded team member who will bring a passion for excellence, great work ethic, and a positive, can-do attitude to our team. FUNCTION: Successfully deliver an exceptional customer experience when working with clients on post-closing warranty related items. Warranty Managers will perform two walks with clients to ensure the is properly constructed via the structural and cosmetic finishes. MISSION: The Warranty Manager will maintain the integrity of Old Town in all aspects. All responsibilities performed require extensive knowledge and understanding of all Old Town's mission, values and residential properties. Candidate will possess an entrepreneurial work ethic and be able to work collaboratively with other Old Town team members. RESPONSIBILITIES: WARRANTY: Perform timely warranty walks with homeowners Coordinate and communicate warranty work with Trade Partners Ability to use tools and perform small carpentry / punch work QUALITY Develop comprehensive understanding of Old Town and BAGI standards, client specifications, etc. Maintain a clean working environment with Trade Partners COMMUNICATION Maintain weekly correspondence with homeowners regarding scheduling, project expectations, etc. Perform other duties and responsibilities as assigned Ensure budgets, change orders and specs are followed to completion EDUCATION 3+ years of residential construction or highly relevant experience Self-starter who can work well both as a part of a team and independently Must have a valid Driver's License and clean driving record Working knowledge of Microsoft Office and BuilderTrend preferred. Clear written and verbal communication skills REPORTING The Warranty Manager will report directly to the Divisional Managers.
    $57k-79k yearly est. 4d ago
  • Front Office Manager

    Nmble Medical

    Team manager job in Anderson, IN

    Nmble Medical has partnered with a leading pediatric dental practice dedicated to providing exceptional oral healthcare in a fun, caring, and comfortable environment for children. We believe in creating a positive experience for every family that walks through our doors, and our team is the key to making that happen. We are seeking a dynamic and experienced Front Office Manager to join our team and help us maintain our high standards of patient care and operational excellence. Key Responsibilities Assist in managing, training, and mentoring front office staff, including receptionists and scheduling coordinators. Foster a positive and collaborative team environment. Serve as a point of contact for patient inquiries, concerns, and feedback. Ensure a warm, welcoming, and professional atmosphere for all patients and their families. Oversee the patient scheduling system to optimize schedules. Manage and troubleshoot scheduling conflicts, cancellations, and no-shows. Assist with verifying patient insurance coverage, processing claims, and managing patient accounts. Handle financial arrangements and ensure accurate billing procedures. Maintain and organize patient records in compliance with HIPAA regulations. Identify opportunities to improve front office workflows and efficiency. Develop and implement protocols to enhance the patient experience and operational effectiveness. Generate and analyze reports on key performance indicators. Qualifications Minimum of 3-5 years of experience in a dental or medical office setting. Strong knowledge of dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft). Familiarity with dental insurance plans, billing codes (CDT), and claims processing. Excellent communication, interpersonal, and problem-solving skills. Proven ability to lead and motivate a team. Proficient with Microsoft Office Suite (Word, Excel, Outlook). A friendly, patient, and professional demeanor, especially when interacting with children and parents. The Front Office Manager will work closely with the Practice Manager to oversee the day-to-day administrative and front office operations of the practice. This role is crucial in ensuring a seamless patient experience from scheduling to check out. The ideal candidate will be a highly organized, detail-oriented leader with excellent communication skills and a passion for working with children and their families.
    $39k-54k yearly est. 1d ago
  • Service Team Lead

    Magellan Financial & Insurance Services, Inc.

    Team manager job in Indianapolis, IN

    Service Team Lead - RDW Financial Group RDW Financial Group is growing, and we're looking for a highly skilled Service Team Lead to join our team. This role is essential to delivering an exceptional client experience and providing critical support to our advisors through efficient operations, precise administrative work, and outstanding service. Compensation: $50,000 - $55,000 + Bonuses, performance incentives, etc. Responsibilities Manage the full onboarding process for new clients, including documentation, applications, and CRM setup Maintain accurate and organized client records; process account updates and service-related requests Serve as the primary point of contact for client inquiries, responding promptly via phone and email Assist with asset transfers, contributions, withdrawals, RMDs, and other account-level transactions Prepare meeting materials, reports, and follow-up communication after client appointments Qualifications Strong communication and interpersonal skills with a client-first mindset Highly organized with excellent attention to detail and the ability to manage multiple priorities Experience working with CRM systems; comfort with financial software a plus Ability to adapt in a fast-paced environment and work collaboratively with a team Knowledge of financial services, operations, or compliance is preferred Proactive problem-solver with strong follow-through and professionalism Why Join RDW Financial Group? At RDW Financial Group, we are committed to helping families build financial clarity, confidence, and long-term success. Our team values collaboration, integrity, and a client-centered approach in everything we do. As a Service Team Lead, you'll play a vital role in elevating our client experience and supporting the advisors who make our mission possible. You'll be part of a supportive environment that encourages professional growth, continuous improvement, and meaningful impact.
    $40k-74k yearly est. 4d ago
  • Real Estate Team Lead

    Vylla

    Team manager job in Indianapolis, IN

    Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer
    $37k-75k yearly est. 3d ago
  • Team Leader Finance

    Conagra Foods 4.7company rating

    Team manager job in Indianapolis, IN

    Reporting to the Plant Finance Manager, you will be a partner with the finance team to the Indianapolis Plant and Supply Chain Finance. You will perform complex and interpretive financial analysis for assigned areas and present recommendations to management. Main responsibilities include Finance, Cost Accounting, General Accounting, and Financial Systems. Be a leader to less experienced staff. Lead small teams and work well with small ad-hoc project teams across the plant. Position Responsibilities You will collaborate with others in the department on communication of weekly and monthly variances of labor, yield loss, materials usage, product costs, and overhead expense. Improve reporting analytics. You will contribute to the update of the monthly forecast and assist with the annual operating plan for assigned areas. Communicate changes to partners by providing specific, forward-looking commentary on the changes and guidance on potential risk. You will partner with Continuous Improvement and Operations teams to identify cost savings projects across the plant. Provide financial analysis for new projects, capital requests and new retail products. New product costing estimates and annual product costing in SAP. Contribute to month-end/quarter-end close activities to ensure completion of assigned tasks, including identification and resolution of unusual items and issues promptly, review of variances, reporting and journal entry coordination. Active involvement and participation in plant continuous improvement and engagement activities. You will help ensure compliance with Sarbanes/Oxley, internal controls and external audit requests in the facility including reviewing inventory controls and safeguarding of company assets. Provide ad hoc financial analysis as requested Position Qualifications Bachelor's degree required in Finance or Accounting 5 years general business and financial experience Experience with financial modeling. Fundamental knowledge of, understanding of internal and external research methods for, and driving compliance of GAAP Proficient with Microsoft Office programs (Word, PowerPoint, Outlook, Access) Intermediate to Advanced Microsoft Excel skills (pivot tables, vlookups and other data manipulation formulas). Experience working with and making recommendations for efficiencies with systems and tools, such as SAP (R/3, FICO, BI) Identifying areas for continuous improvement and/or cost reductions and making recommendations for enhancement Consolidate complex information into usable customer oriented formats Experience working closely with internal customers, peers and effectively managing those relationships Experience providing insightful analysis to business partners in response to business need or opportunity #LI-SG1 #LI-MSL #LI-Onsite Compensation: Pay Range:$81,000-$118,000 The annual salary listed above is the expected offering for this position. An employee's actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees' equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees. Our Benefits: We care about your total well-being and will support you with the following, subject to your location and role: Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities Our Company: At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions - within our people and our iconic brands like Birds Eye , Slim Jim and Reddi-Wip . Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome. Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.
    $32k-61k yearly est. 3d ago
  • Warehouse Team Supervisor

    Stitch Fix 4.5company rating

    Team manager job in Indianapolis, IN

    , Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. Our Team Supervisors lead large teams in one of four departments to achieve operational goals and have fun doing it. In this role, you will own daily planning and drive execution within your department while supporting company and building-wide initiatives. You will be an integral part of creating and nurturing our Stitch Fix culture -- promoting and living our values of Partnership, Integrity, Responsibility and Innovation every day. Most importantly, you are responsible for inspiring others to be their best selves while creating a fun, fulfilling, and safe place to work for everyone. We are looking for someone who is passionate about building an exceptional team of bright and kind employees who are motivated by challenge within your department. If you have a proven track record of directly managing, inspiring, and developing teams, then we would love to hear from you! You're excited about this opportunity because you… Are a dynamic individual who will lead and develop a large team of hourly employees, both part time and full time, in achieving daily departmental goals while embodying our company culture. Onboard new members and provide on the job training and coaching to ensure their ongoing growth and development Your success in this role will be defined by your ability to build great partnerships, regularly provide and seek high quality feedback, and track daily performance data to identify trends and opportunities. You will be responsible for managing daily tasks that impact operational effectiveness, such as accurately reporting timesheets, hours worked, and attendance. As a leader, you will model and champion innovation by encouraging your team to find ways to improve efficiency, ask client-centric questions, share learnings, and overcome challenges. You will also be responsible for rolling out new processes and production changes to your team and providing high-quality feedback on their performance and impact We're excited about you because… Embody Stitch Fix's values of Partnership, Integrity, Innovation, and Responsibility. Minimum of 4 years experience in a direct people leadership role where you lead and inspire people to do quality work on a daily basis. (Required) Proficient in Microsoft Excel or Google Sheets, with the ability to create and maintain reports, analyze data (e.g., trends, productivity metrics), and use data to drive operational decisions. (Required) Ability to see the big picture and find ways to make an impact outside of your immediate team and department. Must thrive in an environment where autonomy and responsibility are granted and are committed to providing the same for the teams you manage. Must be energized by being in the action and leading your team from the floor for 8 or more hours per day. Flexibility is important, as you should be available to address issues outside of standard business hours, and willing to work on nights or weekends as required. Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$55,000-$70,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************
    $55k-70k yearly Auto-Apply 22d ago
  • Customer Experience, Program Manager | Central Region

    Irhythm Technologies 4.8company rating

    Team manager job in Indianapolis, IN

    Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Position: Program Manager, Customer Experience Location: Remote - National US About this role: The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes. Scope of Work: Ability to perform role effectively for an average of 6 opportunities concurrently. Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service. Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized. Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices. Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias. Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. Accountable to prioritizing work that meets the needs of iRhythm business goals Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems Requirements Bachelor's degree required, Master's degree preferred: Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree. Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months Strong communication and presentation skills Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity Strong understanding of the healthcare landscape and experience in cardiology preferred Ability to multi-task and prioritize in a fast-paced environment Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio) Must be able to travel up to 50%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $112,000.00 - $145,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see *********************************************************************************** and *****************************************
    $42k-69k yearly est. Auto-Apply 2d ago
  • Supervisor, Customer Services

    Envoy Air Inc. 4.0company rating

    Team manager job in Indianapolis, IN

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: * Amazing employee flight privileges within the American Airlines global network * Training and development programs to take your career to the next level * Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities * Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. * Ensure adequate operational coverage; responsible for scheduling and manpower utilization * Maintain a safe, dependable and consistent operation * Conduct Agent observations * Schedule and administer local training including new hire training * Investigates and resolves operational issues as well as customer service issues * Will be provided company uniforms and must adhere to uniform policy * Participates on operational conference calls, station audits and prepares various reports * Maintains records such as time and attendance, personnel files and performance * Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. * Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience * Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees * Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings * Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time * Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials * Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight * Collaborate with the internal team to ensure a safe and on-time departure * May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyout Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.Position Requirements * Minimum Age: 18 * High school diploma or GED equivalent * Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. * Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. * Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis * Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity * Must be able to perform all duties in various weather conditions and time constraints * Ability to read, write, fluently speak and understand the English language * Possess the legal right to work in the United States Position Preferences * A minimum of one year of customer service experience * Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details * Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible * Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable * Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable * In locations handling US mail, must be able to pass a US Postal Service background check * This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
    $28k-36k yearly est. Auto-Apply 3d ago
  • Bankruptcy Customer Service Supervisor

    Carrington Mortgage 4.5company rating

    Team manager job in Westfield, IN

    Come join our amazing team and work in a hybrid role based out of our Westfield office! The Bankruptcy Customer Service Supervisor is responsible for supervising staff of Customer Service BK Specialists in the day-to-day operations of mortgage servicing call center. Responsible for the overall employee performance of assigned team as well as the quality and efficiency of the assigned processes. Conducts all activities in adherence to all applicable investor timelines and in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $69,000/yr - $79,00.00/yr plus annual bonus. What you'll do: Carries out supervisor responsibilities in accordance with the organization's policies, procedures, and applicable laws, including hiring and training employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems. Ensure staff receive proper training to perform the job functions assigned to them. Responsible for conducting interviews and providing recommendations to hire to Sr. department leaders. Monitor and measure individual performance within the team(s) and provide feedback at minimum twice per month with the associate. Handle escalated bankruptcy matters and work with attorney firms on litigated matters that require resolution. Conduct regular monthly team meetings and weekly huddles to maintain communication across the department. Identify process gaps within the bankruptcy processes and identify and implement solutions. Manage any personal issues working with management and human resources. Function as the subject matter expert on investor and regulatory requirement Perform other duties and special projects assigned. What you'll need: High school diploma or equivalent work experience. Five (5+) plus years' experience in a bankruptcy role in the banking, finance or mortgage industry. Three or more years in a lead or supervisory role in bankruptcy. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
    $69k yearly Auto-Apply 15d ago
  • Client Service Office Manager

    Farmers Insurance-Dushawn Tunstall

    Team manager job in Indianapolis, IN

    Job Description Are you looking for an opportunity that recognizes your efforts and compensates you for the hard work you do? Do you have a caring spirit? Do you want to have the ability to increase your income? If you are motivated to learn, a dependable self-starter, that works well in a fast-paced environment and is comfortable communicating with customers, this is your opportunity for a rewarding career with excellent income and growth potential! We are looking for a self-starting personality that has the mindset of a winner! Here at the DuShawn Tunstall Agency - Farmers Insurance, we are an award-winning agency in the Indiana market. We can give you the tools to grow your income and begin your career in the insurance world! Benefits Annual Base Salary + Commission + Bonus Opportunities Mon-Fri Schedule Hands on Training Career Growth Opportunities Flexible Schedule Responsibilities Develop insurance proposals, makes sales presentations, and closes sales. Be involved in the community. Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, etc. Be outstanding at relationship building. Maintain client relationships with follow up phone calls. Use lead management systems. Prospect for new business by following sales leads generated from referrals, networking, marketing, and lead databases. Uphold the wants and needs of your customers. Requirements Possess a genuine willingness to learn, be intuitive, resourceful, and coachable. Possess an upbeat, positive, and enthusiastic attitude. Create relationships with prospects and clientele. Proficiency to multi-task, follow-thru, and follow-up. Leadership. Excellent Communication/interpersonal skills. Confident, self-starter who works well independently. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations. Be capable of handling customer rejection.
    $60k-102k yearly est. 17d ago
  • Customer service

    Open Road Staffing 4.3company rating

    Team manager job in Indianapolis, IN

    The tamale place is looking to fill full and part time Custer service positions. The right candidate must be able to follow directions easily and must take pride in what you do . Hours of operation are mon-sat 10-9 and Sunday 12-8 No late nights Open availability preferred Compensation based on experience Paid breaks and employee meals Must fill out paper application 1155 e stop 11 rd 13173008748 Www.thetamaleplace.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 5h ago
  • Front Office Manager

    Davidson Hospitality Group 4.2company rating

    Team manager job in Indianapolis, IN

    Property Description The Alexander, Autograph Collection is a contemporary and upscale hotel located in the vibrant city of Indianapolis, Indiana, offering an exciting and dynamic work environment. As a job applicant, joining the team at The Alexander means being part of a distinctive hotel known for its modern design, exceptional service, and prime location in the city's downtown arts and cultural district. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and rewarding career path. The Alexander, Autograph Collection is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and energetic environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Alexander, Autograph Collection presents a unique opportunity to be part of a dynamic hotel that is at the forefront of Indianapolis' hospitality scene. Overview Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity! Qualifications 2+ years of experience in hotel front desk management/supervisory operations or related field Strong leadership and management skills Excellent communication and interpersonal skills Read, write and speak English fluently Proficient in hotel management software and Microsoft Office Detail-oriented and able to multi-task effectively Customer service oriented and committed to providing exceptional guest experiences Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office Prior cash handling experience necessary Ability to work flexible hours, including weekends and holidays as needed Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $47k-60k yearly est. Auto-Apply 19d ago
  • Office Manager

    OMNI Management Services 4.5company rating

    Team manager job in Indianapolis, IN

    We are looking for a bright individual with organizational and time management skills who would love to learn and grow with a customer service driven company! In addition to daily operations focus such as filing and answering the phones, our Office Manager will use analytical thinking and industry expertise to streamline processes and elevate our company to a higher level of excellence. Great hours! Beautiful downtown office! Relaxed work atmosphere! Free employee parking! Paid time off! Performance based raises! Qualifications Microsoft Operating Systems. Microsoft Office. Excellent Phone Voice. Highly organized. Task focused.
    $28k-36k yearly est. 5h ago
  • Credit Support Manager I

    Jpmorganchase 4.8company rating

    Team manager job in Indianapolis, IN

    Are you looking for an opportunity where you can develop your skills and be part of a growing dynamic team? As a Credit Support Manager I within JPMorgan Chase, you will ensure workflow support for Dealer Services Loan Setup & Funding. Your understanding of loan origination steps and workflow handoffs are crucial in assessing SLA and proper coverage during the loan closing process. You use critical thinking to analyze complex agreements and emotional intelligence to build relationships with stakeholders. Managing conflicts and maintaining resiliency are essential, along with using strategic planning skills to guide the organization's direction. Your time management and organizational skills are key in managing tasks efficiently, significantly impacting team and department goals. Job responsibilities Assess loan closing compliance and control steps for a Dealer Services portfolio of borrowers, ensuring adherence by identifying and closing gaps. Interpret and maximize workflow as it relates to time sensitive money movement tasks, applying critical thinking to understand implications and risks. Perform workflow analysis and monitor ongoing compliance with SLAs within the assigned platform, using advanced time management skills to handle multiple tasks efficiently. Assist and oversee platform testing, in accordance with specific terms laid out in credit agreements. Develop a strong understanding of Floorplan and Non-Floorplan Loan products in accordance with established credit policy and platform requirements. Required qualifications, capabilities, and skills At least two years of expertise in credit support or related financial services, with the ability to interpret and analyze credit agreements and related loan documents. Proficiency in conflict management, including facilitating discussions and creating collaborative solutions. Advanced strategic planning skills, with a track record of defining organizational direction and making informed decisions on resource allocation. Strong proficiency in using MS Office tools, particularly MS Excel, for financial analysis and reporting. Preferred qualifications, capabilities, and skills Proficient in driving continuous improvement and process automation to enhance lending workflows and efficiency. Strong digital literacy skills, enabling effective use of technology in lending services. Adept in leading project management efforts to ensure the successful execution of lending service initiatives.
    $78k-99k yearly est. Auto-Apply 34d ago
  • Manager - Home Health - Lead a Dedicated Team in Home Health

    K.A. Recruiting

    Team manager job in Greenwood, IN

    Join an outstanding home health organization providing compassionate, patient-centered care. This is an excellent opportunity for an experienced clinical leader to oversee and coordinate home health services while mentoring a highly engaged team. Shift Details Day shift, generally beginning between 7:00-8:00 AM and ending around 4:00-5:00 PM. As a salaried position, hours may fluctuate as needed. Compensation and Benefits Competitive compensation commensurate with experience. Shift differentials offered for nights and/or weekends (if applicable). Comprehensive benefits package and career advancement opportunities. Why Join Us Lead a mission-driven home health team Work for a well-respected, values-based organization Enjoy excellent benefits and relocation assistance Make a direct impact on patients' lives in the community Your Role Oversee the delivery of effective and efficient care within assigned disciplines Supervise and mentor professional staff Participate in budgeting, quality assurance, and regulatory compliance Drive program improvements and patient satisfaction initiatives Ensure compliance with state and federal regulations About the Location Greenwood, just south of Indianapolis, offers a welcoming community, affordable living, and easy access to cultural, dining, and recreational activities in the greater Indianapolis metro area.
    $58k-103k yearly est. 11d ago
  • Clinical Laboratory Team Lead

    Labcorp 4.5company rating

    Team manager job in Carmel, IN

    Labcorp is seeking a Clinical Laboratory Team Leader to join our North Central Division team, West Subdivision, can be based in Indiana with additional locations based on business needs. In this position you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at Labcorp: Improving Health, Improving Lives. **Pay Range: $30.00 - $45.00 per hour All job offers will bebased on a candidates skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data. Work Schedule: Monday - Friday 8:00am - 5:00pm Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.For more detailed information, pleaseclick here. Job Responsibilities Assist management with the QA, CAP, CLIA,CLIA, and other regulatory requirements, as well as fill in as needed for Management FTO. Travel to West Subdivision Labs as needed to help with surveys, coverage and training. Send daily, weekly and monthly productions reports to management Assist with the training of new hires and the development of current employees, along with Competencies and record keeping Keep management informed of group progress, problems, employee performance and any significant factors affecting assigned responsibilities Determine the acceptability of specimens for testing according to established criteria Perform routine and complex technical procedures and functions according to SOPs Monitor, operate and troubleshoot instrumentation to ensure proper functionality Prepare, test and evaluate new reagents or controls Report accurate and timely test results in order to deliver quality patient care Perform and document preventive maintenance and quality control procedures Identify and replenish testing bench supplies as necessary Assist with processing of specimens when needed Maintain a safe work environment and wear appropriate personal protective equipment Requirements Associates in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology or meet local regulatory (CLIA & State) requirements Bachelors degree is preferred Minimum 3 years of experience as a Technologist/Technician is required Minimum of 1 year experience in a Diagnostic Lab is required Minimum of 1 year experience as a Technologist/Technician in a CLIA certified Lab is required ASCP and/or AMT Certifications is preferred Prior supervisory or leadership experience is preferred Understanding of laboratory operations as well as policies and procedures Proficient with Laboratory Information Systems and Microsoft Office Strong communication skills; both written and verbal High level of attention to detail with strong organizational skills Comfortability making decisions in a changing environment Ability to handle the physical requirements of the position If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us at Labcorp Accessibility. Formore information about how we collect and store your personal data, please see our Privacy Statement. RequiredPreferredJob Industries Other
    $30-45 hourly 12d ago
  • Call Center Team Manager

    ACR1.com Commercial Roofing

    Team manager job in Muncie, IN

    Call Center Team Manager Dept: Sales & Marketing Reports to: Sales & Marketing Department Manager Hours: Monday through Thursday - 8:15 am to 5 pm Friday - 8:15 am to 12:30 pm ( May be longer depending on tasks to be completed) Employment Type: Full-Time (36 -40 hours per week) in an office setting MUST HAVE Call Center or related field of experience. Compensation: Hourly rate is $20.00 per hour, plus potential for earning weekly performance bonuses. Benefits Offered to Full-Time Employees: Medical, HSA, Dental, Vision, Voluntary Life, Company Paid Life, AFLAC, 401K, and paid Holidays. All available after the employee's introductory period & plan requirements have been met. (60 days and 1st of the month for insurance. 90 days for paid holidays) POSITION PURPOSE The Call Center Team Manager's role is to manage six to eight telemarketers ( hereafter referred to as Lead Generators ) to develop leads to sell ACR1.COM Commercial Roofing services ( hereafter referred to as ACR ). ESSENTIAL DUTIES AND BASIC TASKS Demonstrate knowledge of company's products, services, marketing position and objective. Represent the company in an honest and professional manner. Generate daily, weekly, and monthly reports for management to measure telemarketer performance. Encourage and motivate Lead Generators. Active listening and coaching for Lead Generators. Import new numbers (prospects) into database to move the sales process along from prospects to contacts and finally to viable leads. Also checking for duplicate leads. Perform second interviews of potential Lead Generator applicants set up by HR and then provide interview notes and feedback to HR recruiting Assistant. Assist Lead Generators by emailing, faxing, and/or standard mailing information sheets and packets to potential customers. Research building ownership and contact information (Look ups). Responsible for continued training for all Lead Generators after their initial week of formal training. Scan aerial view of properties to research roof types and sizing. Generate sales leads by making phone calls out of ACR database, calling old leads, and assisting Lead Generators with calls. Assist in installation, maintenance, and inventory of all ACR IT and electronic equipment. Monitor, review, and approve Lead Generator Time Off, Timesheets & Attendance Tracking. Perform weekly One on One's with each Lead Generator employee on your team for mentorship and additional training. Side by Sides monitoring with each Lead Generator. Establish Smart Goals per sales guidelines for every Newly Hired Lead Generator on your team. Then set a Smart Goal every 6 months after initial hire. Reviewing Quality Assurance Analysts' reports and scores daily, working with the Lead Generators within 24 hours of a bad Q&A score. Obtaining approvals for policy exceptions on unusual/duplicate leads from the Sales & Marketing Manager. Follow and enforce company established policies and procedures. GOALS Manage lead costs to achieve $200/lead generated or lower. Work as a Team Leader to Lead Generators to provide steady business for ACR. Assist Lead Generators to achieve both personal and company goals. QUALIFICATIONS Must be 18 years of age. High school diploma or GED required, and some college preferred. Have at least 2+ years of Management experience. Experience in Sales based business is preferred but not required. MUST HAVE Call Center or related field of experience. Intermediate to advanced computer knowledge and skills including the use of Outlook, Google Chrome, Microsoft Excel, and Word. The position also requires data entry, telephone skills, and minimum basic typing skills. Some basic experience in Construction Practices is preferred, but not required. Having knowledge of Microsoft access is preferred, but not required. Must be able to pass Pre-Employment Drug Screen & provide two forms of I-9 Citizenship approved identification. Experience in generating leads in the sales process is essential. Use CMS to track customer activities to promote sales and plan strategies for sales enhancement. Telephone sales experience is helpful. SKILLS/ABILITIES The Call Center Team Manager must be self-motivated with a sense of urgency. Must be dependable and able to be at work on time, organized, excellent communication skills, persuasive, able to prioritize, manage rejection and keep a positive and professional attitude. Must also be able to effectively manage their time and maximize their productivity. Call Center Team Manager will need to have the ability to connect key concepts and ideas with implementation into daily tasks and projects. WORKING CONDITIONS Position requires the ability to work in close contact with other office call center Lead Generators in a call center office environment. Normal work hours and standard office conditions. Employees may NOT miss any days during the 1st WEEK of sales orientation and training, or it is an automatic release from employment. After the first week there will be a Sales & Marketing attendance policy and points system that will be adhered to. CONFIDENTIALITY ACR utilizes proprietary methods, software and techniques that are of immense value to ACR and others, all of which have been developed at great expense to ACR. It is agreed that employees will maintain the confidential nature of these items and not disclose them to others, nor use them in future employment for a period of two years after leaving the employment of ACR1.COM Commercial Roofing. ****************************************************************************************** About Us: ACR1.COM Commercial Roofing (ACR) incorporated as Advanced Roofing Systems, Inc in Indiana in March of 1984. We specialize in commercial flat and low-slope metal roofs. ACR quickly expanded throughout the Midwest, serving Indiana, Illinois, Michigan, Kentucky, Ohio, and Missouri. In 1997 we became licensed in Florida and provide services throughout the entire state. We are now also providing services in the state of Georgia and Pennsylvania.
    $20 hourly 60d+ ago
  • MC Training Team Lead

    CSA Global LLC 4.3company rating

    Team manager job in Edinburgh, IN

    Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking a MCTT Lead to support our program at Camp Atterbury, IN. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. Requirements: How Role will make an impact: Acts as MCTT Lead. Conducts both formal information system operator training and informal over-the-shoulder MCIS training during?collective training event. Plans, coordinates, and executes individual MCIS and simulation training at squad to corps echelons. Performs classroom setup, networking of systems and supporting simulations, and instruction on applicable MCIS. Executes training on the system IAW Army standard Programs of Instruction (POI) following approved course instructional times. What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelors Degree At least 6 years MCIS teaching experience and is familiar with all MCIS platforms and courseware. Must be certified and current with Army training doctrine. Served as assistant instructor for the same courseware; Has completed a course of study and subsequently completed experience, at a minimum, in the following; Army MCIS, and MCIS software systems, and has completed a formal course of study in the subject(s) to be trained; Be a subject matter expert who has operated the system; and at least 4 years' service in support to the Army or other defense service. Contractors should plan during execution for cross training for all personnel to ensure all employees remain operationally and doctrinally relevant. Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program
    $27k-36k yearly est. 19d ago
  • Call Center Relationship Manager

    Home Bank SB 4.3company rating

    Team manager job in Martinsville, IN

    SCOPE The primary responsibilities of this position are to provide individualized customized services. Other responsibilities include assisting other bank staff in helping customers, as needed. AREA OF RESPONSIBILITY: Customer Service Provides excellent customer service to both internal and external customers Provides individual customized services to customers Learns about customers' financial situations and needs and provides advice about the bank's products and services Works with customers to help them establish new accounts Works with customers to provide for consumer lending needs Works with customers to provide support across all digital banking channels Provides customers with account updates on a timely basis Assists other bank staff in helping customers as needed, including teller functions COMPETENCIES: Communicating Communicates in a straightforward and assertive fashion Updates relevant people with timely information Listens carefully to what others are saying Respects and considers all opinions, even counter-opinions Demonstrating Integrity Assumes responsibility for mistakes and failures Demonstrates consistency between what is said and what is done Behaves according to sound ethical and legal standards Working with Others Is respectful of others Balances individual goals with team goals Builds and maintains productive relationships with people throughout the organization Adapting to Change Maintains composure in frustrating situations Demonstrations flexibility in working with others Adapts to help others adapt to change Client Service Effectively responds to customer needs Answers customer questions and fully addresses their concerns Quickly and practically solves customer's problems Demonstrates appropriate discretion; keeps confidential information private Representing the Bank Demonstrates good interpersonal communication and presentation skills Manages difficult customer situations and treats others with respect Maintains a neat and professional appearance Professional Excellence Demonstrates a consistently high level of professional judgment Provides customers with accurate and reliable financial information Demonstrates strong customer service and communication skills Maintains independent and objectivity in carrying out job responsibilities Business Development Develops strong relationships with existing customers Projects a good impression of the bank and its integrity Uses contacts in the business community to produce business for the bank Can think quickly and develop practical solutions to problems Cross-sells the bank's products and services to customers Refers bank customers to specialists in other product areas, as needed JOB KNOWLEDGE: General business and financial knowledge Relationship Manager job knowledge Knowledge of department-related financial services regulations and compliance Knowledge of fraud: prevention and detection Knowledge of all digital banking channels Strong knowledge of the company's products, services and policies Knowledge of payment systems and ACH as well as their applicable regulatory requirements COMPLIANCE All positions within Home Bank SB must comply with all state and federal laws and regulations as per the Bank's compliance policies and procedures. SUPERVISORY RESPONSIBILITIES This position does not require supervisory responsibilities. WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. POSITION TYPE This is a full-time position. Days and hours of work are Monday through Friday, 8:00am to 6:00 pm and Saturdays 8:00 am to 12:00 pm. This position regularly requires long hours and frequent weekend work. TRAVEL Travel is not expected for this position. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EDUCATION AND OTHER REQUIREMENTS: High School diploma or equivalent. 2-3 years customer service/sales experience preferred. This job requires skills needed in a typical office environment. This includes computer skills as well as utilization of office equipment.
    $30k-35k yearly est. 23d ago

Learn more about team manager jobs

How much does a team manager earn in Fishers, IN?

The average team manager in Fishers, IN earns between $31,000 and $122,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Fishers, IN

$62,000
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