Team manager jobs in Fountainebleau, FL - 774 jobs

General Manager for Miami's most famous and iconic office TOWER. Salary: 180,000 - 210,000 base + 20% bonus A global real estate services firm is seeking a General Manager to take full operational and financial leadership of one of Miami's most iconic trophy office towers. This is an existing, high-profile asset requiring a senior operator with proven experience running large-scale office towers at the highest standard. This role is strictly confidential and suited to a best-in-class office leader who combines strong operational command with exceptional financial acumen. The Role You will have end-to-end responsibility for the day-to-day management, financial performance, and strategic oversight of a landmark office tower, acting as the senior on-site authority and key client representative. Key responsibilities include: Full P&L ownership, budgeting, forecasting, and variance analysis CAM budgeting and reconciliations at a complex, multi-tenant tower level Oversight of all building operations, engineering, security, janitorial, and vendor partners Leadership of on-site management and operations teams Tenant relationship management at a senior / institutional level Capital project oversight and coordination with ownership and asset management Delivery of a white-glove service standard appropriate to a top-tier trophy asset Acting as the primary liaison between ownership, asset management, and external stakeholders Required Background Proven experience as a General Manager (or equivalent senior role) of large office towers Deep understanding of commercial office financials, including budgets, CAM, audits, and reporting Exceptionally strong financial capability - candidates with an accounting or finance background are strongly preferred Experience managing complex assets with demanding institutional ownership Ability to operate autonomously with full accountability Executive presence and confidence engaging with high-level tenants and investors Location & Mobility The role is based in Miami, Florida Candidates from any U.S. state are encouraged to apply Relocation support may be considered for the right individual Why This Role Opportunity to lead one of the most significant office assets in the U.S. market High visibility, high trust, and true ownership of the asset Long-term platform with a globally respected real estate organization

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Operations Manager of Hospitality is responsible for assisting the Food and Beverage Manager with the efficient, professional, and profitable F&B operation of the venue. The Operations Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Operations Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required. This role pays an annual salary of $81,000-$90,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until February 27, 2026. Responsibilities Assists in the overall effective management of the catering and concessions operations. Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to Spectra management immediately. Assist in the management of catered and concession events from set-up to tear down, including handling all communication with hourly staff, culinary staff & guests. Ensure legal, efficient, professional and profitable operation of the venue. Ability to review and analyze financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as requested by the Food and Beverage Manager. Author and amend contracts; authorize terms as directed by the Food and Beverage Manager. Oversee scheduling and labor allocation. Work in tandem with the Food and Beverage Manager to analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio. Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods. Program and maintain the point-of-sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provides each manager with the proper direction and follows up on all assignments. Inspects the operation on a regular basis to ensure that the established quality standards are maintained. Prepares required reports accurately and submits them on time. Train and develop an effective team. Reviews and assists in the development of menus and marketing plans with the appropriate department heads. Establishes and maintains professional relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light. Qualifications BA or BS with business-related or hospitality management major; (strongly preferred). Minimum 3-5 years management experience in food & beverage industry Minimum 3-5 years' experience in realm of high-volume banquets, concessions, a la carte restaurant catering, or premium / suite catering experience (or combination of the three) Previous professional experience with catering sales (strongly preferred) Previous professional experience working / managing concessions operations (arena, stadium, amphitheater experience strongly preferred) Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Familiar with inventory cost control and menu planning. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction.

We are seeking a dedicated and experienced Operations Manager to oversee and manage all shop functions, including fabrication, finishing, assembly, and packaging. The successful candidate will be responsible for ensuring that production timelines and budgets are met while maintaining high standards of quality and efficiency. Responsibilities + Manage all shop functions, including fabrication, finishing, assembly, and packaging. + Plan and schedule production to meet timelines and budgets. + Monitor workflow and improve processes for better efficiency and quality. + Ensure products meet design drawings and quality standards. + Supervise, train, and support shop personnel at all levels. + Assign tasks, set expectations, and conduct performance reviews. + Promote a culture of safety and continuous improvement. + Maintain quality control throughout production. + Inspect completed work and resolve quality issues. + Work with design, project management, and installation teams to address concerns. + Oversee material purchasing, inventory, and vendor coordination. + Ensure proper use and maintenance of shop equipment. + Recommend upgrades or process improvements. + Enforce safety policies and conduct safety training. + Maintain a clean, organized, and compliant shop environment. + Investigate safety incidents or near misses. + Provide updates on production status, risks, and scheduling issues. + Assist with problem-solving related to timelines, costs, and resources. Essential Skills + 5+ years of experience in millwork, cabinetry, woodworking, or custom fabrication. + Experience leading shop operations and managing production teams. + Strong knowledge of materials, fabrication methods, and finishes. + Ability to read and interpret drawings and specifications. + Strong leadership, organization, and problem-solving abilities. + Skilled in production planning and scheduling. + High attention to detail and quality control. + Effective communication and teamwork skills. + Experience with CNC machinery and shop management software preferred. + Experience with lean manufacturing or process improvement preferred. + OSHA safety training or certification preferred. Job Type & Location This is a Permanent position based out of Miami, FL. Pay and Benefits The pay range for this position is $100000.00 - $115000.00/yr. Health/Dental/PTO/HOL - PTO increases over the years Workplace Type This is a fully onsite position in Miami,FL. Application Deadline This position is anticipated to close on Jan 21, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

Clinic Office Manager, Dermatology outpatient private practice. Dermatology, Mohs Surgery and ModMed experience required. We seek a savvy Practice / Office Manager to lead the team and oversee daily operations of our prestigious full service dermatology practice. Excellent opportunity for a “hands on” manager that enjoys working as the right-hand partner to the Medical Doctor. Wonderful team, excellent environment and great location! This is an ideal opportunity for a practice manager seeking to be part of a robust growing dermatology practice. Practice Manager must have dermatology office operations experience of 2 years. MOHS Micrographic Surgery (MMS) knowledge with ModMed hands on experience. Ability to oversee staff, patient flow, scheduling and maintaining both medical and non-medical office supply. Medical practice is welcoming, friendly in an upbeat positive space. Day time hours Mon- Friday. For additional details contact recruiter. Compensation up to 90K base depending on experience. Excellent PTO with 6 federal holidays. Medical benefits stipend with 401(k) with 4% match. Great opportunity for a manager who enjoys learning while in a robust growing phase of a private practice. Location Miami, Florida. Please send resume to Patty Puppo.

UOVO Wine Operations Manager, Pompano Beach, FL The Operations Manager is responsible for the effective leadership and continuous growth of UOVO Wine's Pompano, FL location, while also providing operational oversight for two additional Florida facilities in West Palm Beach and Jupiter. Responsibilities include leading all aspects of UOVO Wine Florida's continuous growth, including the maintenance and security of the facilities, equipment and property; compliance, including safety standards; vendor relations; inbound and outbound distribution; staffing and employee relations; storage of client collections; and spearheading all client relations and requests. The Operations Manager ensures alignment, consistency, and operational excellence across all three Florida locations while training and developing operations staff for positions of increased accountability and responsibility. Required Skills/Abilities: Superior ability to lead and develop a team Superior attention to detail Advanced experience working with computer software, especially Microsoft Office 365 Experience with warehouse management and/or inventory management software Experience with implementing and enforcing safety procedures, particularly OSHA compliance Excellent interpersonal and customer service skills Strong verbal and written communication skills Strong organizational skills Strong ability to prioritize tasks Strong time management skills, with proven ability to meet deadlines Strong analytical and problem-solving skills Commitment to confidentiality Ability to work with minimal supervision Ability to be flexible and calm in a fast-moving environment Ability to develop solid working relationships within all levels of the organization Ability to pitch in to help other departments in response to client needs and requests Physical Requirements: Prolonged periods of walking, standing, squatting, climbing, pushing, pulling, and lifting. Ability to tolerate extended periods in an environment refrigerated to 55 degrees Fahrenheit Ability to lift 50 pounds repeatedly Travel occasionally, both locally and to other UOVO Wine locations, as necessary Education, Experience and/or Certifications: Required 8+ years of warehouse or fulfillment experience in progressively greater positions of responsibility Bachelor's degree or equivalent professional experience Experience managing safety standards, including OSHA compliance Experience with creating and maintaining spreadsheets and reports Experience managing a profit and loss statement Preferred Wine industry knowledge or experience Forklift certification Talent acquisition experience Responsibilities: Leadership Oversee and support three UOVO Wine facilities across Florida, ensuring alignment with company standards, consistency in daily operations, and effective communication between locations. Develop and support a team that is aligned with UOVO Wine's culture and vision; through supervision, performance review and task delegation while modeling positive leadership and an entrepreneurial mindset. Model professionalism at all times, providing first class customer service to clients and fellow team members in a manner that is in line with UOVO Wine's values. Maintain a safe workplace with regular equipment maintenance and standards set by OSHA. Establish and maintain procedures and schedule for equipment inspections. Reinforce safety standards by communicating expectations with team Ensure safety of employees in warehouse equipment traffic areas Ensure warehouse is safe during inclement weather Keep exterior and pathways inside clear of debris or other hazardous items. Conduct interviews and train new employees as needed. Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals. Meet regularly with team leads to review, analyze, and develop actionable plans for productivity. Communicate clear expectations to your team regarding: Prioritization of work (daily tasks and larger projects) Brand standards (Cleanliness of inbound area, inventory space, and common areas) Professional interactions with your team, clients, and vendors Consistently analyze and update policies, establish innovative ways to address challenges and ensure efficacy of team operations, update operations manual accordingly. Ensure data & billing accuracy 100% of the time; implement and oversee plans to audit data regularly; when inaccurate data is discovered take action to repair or bring attention to the appropriate person. Assist in managing Site and Departmental budget. Prepare and present reports as directed by the Leadership Team Perform other tasks or actions as needed under direction of the UOVO Leadership Team. Client Services Communicate with high-net-worth individuals in a professional, confident and diplomatic manner to coordinate requests; create and process all paperwork accurately and completely. Greet guests that enter from the office door and manage schedule for answering warehouse door(s). Respond to or redirect client inquiries (email & phone); resolve in a timely manner. Oversee receipt of wines coming into the facility; consistently improve procedure for a smooth, accurate transition from Inbound, through Inventory and racking to client lockers. Maintain brand standards at all times, including standards for appearance, cleanliness and organization. Oversee, schedule, and contribute to special projects within the facility in a timely manner, including research, data, inventory, and renewal audits. Facilities Under direction from Facilities Team, serve as on-site contact for vendors, contractors and related items (including but not limited to: cleaning, machinery and security vendors). Monitor all warehouse equipment for daily performance readiness and maintenance needs. Coordinate preventative maintenance on schedule outlined by Facilities Team. Compensation Details: Salary commensurate with experience. This position includes generous paid time off; health, dental, vision, STD and LTD insurance; 401(K) with 4.5% match; $1000 education stipend; $250 charitable donation; wine education; entrepreneurial work atmosphere with opportunity for strong performers to advance quickly.

Disclaimer: The below posting is on behalf of The Agency Bal Harbour, a Global Partner of The Agency. About the Role 📈 Reports To: Daniel Tzinker (Team Lead, Tzinker Team at The Agency RE) The Operations Manager is the driving force behind the Tzinker Team's efficiency, organization, and growth. As Daniel's right-hand person, you'll manage all business operations, ensuring that agents, staff, and systems work seamlessly together. This role owns the people, processes, and systems that power the team. You'll oversee and optimize team performance, implement efficient workflows, and ensure lead conversion, contact management, and transactions are handled flawlessly. The ideal candidate is a highly organized leader with real estate operations experience, a deep understanding of sales team management, and a passion for driving business success. This is a high-impact, in-office role-you'll be embedded with the team daily in Bal Harbour, working directly with Daniel, agents, and staff to keep the business running at peak performance. Responsibilities 1. Business & Team Management Act as Daniel's second-in-command, handling all operational and administrative functions so he can focus on generating and closing deals. Manage & support all team members, including: Transaction Coordinator Inside Sales Associate (ISA) Marketing Manager Team Agents Prepare for and lead weekly team meetings to ensure alignment, progress tracking, and accountability. Conduct regular 1:1 check-ins with each team member to provide guidance, track progress, and address roadblocks. Host bi-annual performance reviews for all staff and agents, setting clear goals and expectations. Hold agents accountable for: Converting team-generated leads into active clients and closings. Following up on listing inquiries and converting them into direct clients. Executing their business development plans to grow the team's overall business. Recruit, onboard, and train new team members as needed. 2. Contact & Lead Management Oversee and maintain an organized, up-to-date contact database across multiple platforms: Follow-Up Boss (CRM) APT (The Agency's CRM) ActivePipe (E-Blast & Marketing Automation) RedX (Outbound Prospecting System) Ensure all leads and past clients are actively engaged with the right follow-up systems in place. Monitor lead conversion efforts, ensuring proper outreach and nurturing to maximize opportunities. Collaborate with the Inside Sales Associate (ISA) to optimize lead flow and prospecting efforts. 3. Operational Readiness & Growth Strategy Ensure smooth day-to-day operations, identifying and eliminating inefficiencies. Optimize systems and workflows to improve team productivity and profitability. Develop & implement business growth strategies, ensuring the team continues to scale effectively. Manage budgets & financial tracking, ensuring operational expenses align with revenue goals. Collaborate with Daniel on long-term planning, helping steer the business toward future success. 4. Performance Tracking & Reporting Own team performance tracking & reporting, ensuring clear visibility into business results. Monitor key performance indicators (KPIs) for lead conversion, agent production, sales volume, and revenue. Generate weekly/monthly reports to track pipeline, closed deals, and agent performance. Ensure accountability through regular performance insights, helping optimize team success. Who You Are Real Estate Operations Expert: You have strong experience managing high-functioning real estate teams, keeping them organized and performing at their best. Sales Team Leader: You know how to hold salespeople accountable, drive performance, and create a winning culture. Tech-Savvy & Systems-Oriented: You're comfortable with real estate CRMs, marketing automation, and prospecting tools. Master of Organization & Execution: You create and implement systems that drive efficiency and growth. Proactive Problem-Solver: You anticipate challenges and find solutions before they become problems. Strong Communicator & Leader: You can motivate, guide, and manage a team with clarity and confidence. Growth-Minded: You thrive in fast-paced, high-growth environments and are always looking for ways to improve the business. Bilingual is a Plus: English required, fluency in Spanish, Russian, or Hebrew preferred. It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.

Who We Are: Kennicott is a leading importer and distributor of fresh flowers, plants, and floral supplies, serving local florists, event professionals, and major retailers nationwide. With deep roots in Chicago and 14 locations across the Midwest and Southeast, we're known for quality, reliability, and outstanding customer service. Kennicott is a wholly employee-owned company, combining long-term stability with a close-knit culture built on more than 140 years of success. At Kennicott, employees are owners. We are 100% employee-owned, so you don't just work here - you build ownership in what you help create. We share our success through our Employee Stock Ownership Plan (ESOP), a strong long-term wealth-building benefit. Each year, Kennicott contributes a percentage of total compensation into your 401(k) as company shares based on financial performance. It's a meaningful, long-term wealth-building benefit that is fully company funded. About The Role: Direct Bloom is the customer-facing digital ordering brand of Kennicott. The Customer Growth Manager is responsible for acquiring new B2B customers and growing a portfolio by driving adoption of self-serve online ordering. Success requires fast trust-building, polished virtual presentations, and strong follow-through from onboarding through repeat purchasing. This is a virtual-first sales role with high-touch onboarding, followed by weekly touchpoints to drive adoption, retention, and growth. Key Responsibilities: Prospect, qualify, and win new B2B customers through outbound calls, email, and virtual meetings Lead professional virtual presentations and live website demonstrations Convert prospects into purchasing customers and drive early repeat ordering Deliver high-touch onboarding to ensure customers can self-serve successfully online Maintain weekly customer touchpoints to reinforce ordering habits and grow spend Own and grow a book of business through consistent follow-up and relationship management Coordinate with internal teams to resolve issues quickly and protect customer trust Track activity, onboarding status, and customer performance using Excel and sales tools (CRM experience preferred) Qualifications Knowledge, Skills, and Abilities: Proven B2B sales and prospecting skills with strong closing discipline Polished virtual presence and the ability to build rapport quickly Comfortable leading live website demos and training customers on self-serve ordering Strong organization, ownership, and follow-through Customer-first problem solving and calm execution when issues arise Intermediate MS Excel skills required CRM tracking experience preferred Experience and Education: 4+ years of B2B sales or business development experience required preferably in the floral industry Proven track record of new customer acquisition and sustained growth within a book of business Experience in wholesale, perishable goods, logistics, or distribution is a plus Bachelor's degree preferred or equivalent experience Compensation: Base salary range of $90,000 - $120,000 plus bonus opportunity Location and Travel: This is a hybrid role based in Miami with some travel required

Keep our communities fed. Our focus is simple but meaningful - from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities. As an Associate Customer Experience Manager, you will support the business side of the relationship for Independent customers in a region or for a specific Chain under the direction of the Sr. Manager, Customer Experience. This position builds and maintains working relationships with customers' operational management to achieve high levels of customer satisfaction in relation to the company's operations and adherence to standard operating procedures. The role is responsible for day-to-day transactional items and contributes to cross-functional teams in delivering projects and programs that solve problems and remove obstacles for the Customer. You will work collaboratively with cross-functional Customer Experience (CXT) members to identify root causes of operational issues and secure alignment and resources to address chronic challenges. Job Description + Full-Time, On-site Role + Location: Miami, FL (with regular travel to retail store locations) You will contribute by: + Facilitating communications with stakeholders as appropriate. + Effectively communicating with customers to resolve service issues and evaluate their requests. + Supporting the preparation of customer presentations to review project scope and progress. + Monitoring and supporting operational KPI improvement across assigned customers. + Assisting in influencing customer decision-making on key improvement initiatives. + Supporting new customer start-ups as requested. + Supporting operational planning around key customer events, such as holiday planning, grand openings, anniversary sales, and major in-store events. + Communicating and managing changes in Company operational policies and procedures as directed. We're searching for candidates with: + Retail operations background is required + Knowledge of supply chain is strongly preferred + Strong communication skills + Strong analytical and business acumen + Strong project management skills + Strong technical computer skills + Willingness and ability to travel frequently + 2-5 years of relevant work experience + Bilingual (English/Spanish) is required Environment: + Store : Office Temperature (65F to 75F) + Office : Office Temperature (65F to 75F) We offer: + Weekly Pay + Benefits available from day 1 (medical, dental, vision, and more) + Company matched 401k + PTO and Holiday Pay offered + Career Progression Opportunities + Tuition Reimbursement + Employee Health & Wellness program + Employee Discounts / Purchasing programs + Employee Assistance Program Every person matters. We keep our values alive through a culture that embraces differences and ensures that every person matters. The Fine Print This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers. Qualifications Bachelor's Degree - General Studies Shift 1st Shift (United States of America) Company C&S Wholesale Services, LLC About Our Company C&S Wholesale Services is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At C&S, We Select the Best & those with the motivation, pride, and drive to succeed in our fast-paced world. Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Company: C&S Wholesale Services, LLC Job Area: Chain - SE Job Family: Sales Job Type: Regular Job Code: JC1716 ReqID: R-264901

Driven by our Passion for People, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butter-and our Ops. Supervisors consistently perform at a high level. They report directly into the Site Director of their respective sites. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value. Qualifications: * Proven track record of ALL of the following: * [S]ervice * [T]enacity * [R]esponsibility * [I]ntegrity * [V]ersatility * [E]ntrepreneurship * Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness * Empathetic and active listening * Excellent communication skills: concision and clarity * Passion for coaching, providing feedback and developing talent * Positive outlook and enthusiastic attitude * Conscientious team player * Driven by delivering results * Professional demeanor, put together * Dependable and consistent * 2-5 years of contact center or customer service experience with a minimum of two years in a leadership/management role * Thrives in a fast-paced environment with changing priorities and goals * Able to commute to our office in Ft. Lauderdale Responsibilities: * Model Inktel's Passion for People in every interaction. * Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential. * Implement strategies to keep attrition low. * Oversee the day-to-day operation of your assigned program and ensure that program goals, such as service level, quality, and staffing, are met. * Drive a culture of accountability, continuous improvement, and personal excellence. * Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customers. * Prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues. * Work constructively with other departments, such as client services, quality assurance, training, and recruiting, to share ideas and leverage best practices. * Develop and audit quality assurance strategies to ensure the delivery of world-class service. Salary & Benefits: The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan. Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job DescriptionBenefits/Perks Competitive Compensation including performance bonuses Attractive benefits including retirement planning and bonuses Career Advancement 4Kids Dental is a burgeoning pediatric dental practice dedicated to providing top-notch oral care to predominantly Hispanic communities. We are seeking an office manager to lead our administrative team and help us deliver exceptional patient care. The ideal candidate must be highly organized and able to help implement and monitor operating systems and procedures. Responsibilities Efficiently manage the daily operations of the dental ofice Lead and mentor staff to provide excellent patient experiences Oversee scheduling, billing, insurance processing, and financial management Handle patient inquiries and concerns Implement and maintain office polices and procedures alongside Dental Service Organization Monitor and improve office efficiency and productivity Collaborate between dental office and Dental Service Organization to achieve practice goals Negotiate contracts and pricing with vendors and service providers Accurately maintain general office budget Qualifications Previous experience in Dental Office Management or similar position preferred Leadership skills to inspire and motivate office personnel Proficiency in dental software and office management tools Excellent time management, organization skills and ability to prioritize multiple tasks Strong problem-solving skills and attention to detail Excellent verbal and written communication and interpersonal skills College degree preferred Earning Potential Salary $40,000 + (and will depend on previous experience) Bonuses based on performance metrics

SpringHill Suites Medical Center in Miami is seeking a dynamic and highly organized Front Office Manager, with Marriott experience to lead our front office team. As a key member of our hotel's management team, you will play a pivotal role in ensuring exceptional guest experiences and efficient front office operations. Key Responsibilities: - Oversee daily front office operations, including check-in, check-out, reservations, and guest services. - Lead, train, and develop the front desk team to ensure high levels of customer service and satisfaction. - Implement and maintain efficient processes and procedures to enhance guest experience and operational efficiency. - Address and resolve guest inquiries, complaints, and feedback in a professional and timely manner. - Collaborate with other departments to ensure seamless communication and coordination. - Prepare and manage front office budgets, ensuring adherence to financial goals and objectives. - Monitor and analyze guest satisfaction and service quality metrics to drive continuous improvement. - Ensure compliance with hotel policies, procedures, and safety standards. - Ensure ALL Marriott trainings, standards, protocols are followed. Qualifications: Proven experience in front office operations or hotel management, preferably in a supervisory role. Strong leadership and interpersonal skills with the ability to motivate and guide a team. Exceptional organizational and multitasking abilities. Excellent communication skills, both written and verbal. Proficient in hotel management software and Microsoft Office Suite; knowledge of the Marriott FOSSE system is preferred. Adept at problem-solving and handling difficult situations with tact and professionalism. A degree in Hospitality Management or a related field is preferred but not required. Benefits: - Competitive salary and performance-based bonuses. - Comprehensive benefits package, including health, dental, and vision insurance. - Employee discounts on hotel stays and services. - Opportunities for career development and advancement within the Marriott International network. - Supportive and collaborative work environment. If you are a passionate hospitality professional with a commitment to excellence and a desire to lead a team that makes a difference, we invite you to apply for the Front Office Manager position at SpringHill Suites Medical Center in Miami. Join us in creating memorable experiences for our guests while driving the success of our front office operations.

American Express invites you to share your resume so you can be considered for future opportunities within the Centurion Lounge Network at the Denver and Los Angeles Centurion Lounges. You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Job Description: The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express. It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by: · Welcoming and providing access to our Card Members upon arrival at reception · Being accountable and taking ownership of the customer's experience from beginning to end · Creating innovative ways to resolve customers' issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer · Employing the Customer First philosophy in meeting customers' needs and expectations · Providing concierge and lifestyle recommendation · Providing travel consultation and minimal reservation assistance · Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners Lounge Hours of operation are from 05:00 AM - 11:00 PM Monday -Sunday. Hours are subject to change due to business need. Qualifications: A successful candidate will possess the following qualifications: · Minimum of 1 year recent experience servicing premium customers · Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus) · Passion for servicing customers with proactive solutions · Exceptional communication skills, delighting the customer with every single interaction · The ability to listen to the customer's needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received · Must exhibit the utmost professionalism and maintain a positive attitude in all interactions · The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment · Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members' experience at the forefront of everything you do · Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment · Ability to utilize and switch from multiple technology platforms with ease · Adapt to an ever changing environment and being resilient · Ability to work flexible shifts including nights, weekends, and holidays is essential · Light to moderate lifting may be required for certain job tasks. Qualifications Salary Range: $20.00 to $22.12 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: ****************************************** to access the three posters. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

About the Role: The Manager, Claims Administration Call Center is responsible for overseeing the daily operations of the call center to ensure efficient and effective handling of insurance claims inquiries and processing. The Manager, Claims Administration Call Center, is responsible for the guidance and direction of the staff within the Claims and Call Center Department. The Manager will provide leadership to enable the staff to meet departmental and company goals. Minimum Qualifications: High School diploma/GED required Strong knowledge of claims processing and insurance terminology. Preferred Qualifications: Associate's or Bachelors degree Prior Supervisory experience preferred Experience with call center technology platforms such as CRM and workforce management software. Responsibilities: Control distribution of claims to examiners to meet processing / production goals. Ensure timely and accurate claim processing; assist with claim processing, as necessary. Prepare management reports relating to production and quality; provide feedback to staff. Review quality statistics / trends; coordinate efforts with the Quality Assurance Department to implement necessary steps for improvement. Monitor written and telephone inquiries to ensure responses are sent accurately and timely. Monitor correspondence activity and daily forecasting methodologies to meet departmental and client specific goals and objectives. Monitor production of agents with regards to daily written correspondence activity, quality of service, and consistency of information. Support the department with strategic goals, implementation of new business and state/client audit reviews.

Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for. Overview Sage Dental is seeking a Dental Office Manager to join our team in East Boca Raton! If you have experience as an Office Manager in a group dental practice or if you have been an Office Manager in a busy, multi-dentist practice, this may be the position for you! Sage Dental offers you: Competitive base pay - PLUS BONUSES! Growth opportunity Benefits such as: Health & Dental Insurance, Paid Holidays and Paid time off, 401K and more! Responsibilities Demonstrate strong leadership and team building skills Effectively implement directives, policies, and procedures Maintain efficient operation of the office to achieve performance goals Effectively coach and resolve staff and patient issues Qualifications Proven track record of providing excellent customer service to all patients and visitors A minimum of two years of experience managing a fast paced dental office Knowledge of dental insurance plans 2026-8216

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $18 - $20 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

Office Manager - are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as a Customer Sales and Scheduling Specialist to ensure efficient and smooth daily operations in our Boca Raton office. In this role you will handle calls from our customers on the types of services & solutions we provide as well as our service model. NO COLD CALLING AND NO CONSTRUCTION EXPERIENCE REQUIRED! MUST HAVE A STRONG PHONE PERSONALITY AND BE COMFORTABLE WITH PHONE SALES. Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen/handyman with the right customer is key to a successful customer experience. This is Leadership Role in our company and you will work closely with the owners in the management and supervision of the craftsman. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise in Boca Raton. If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Starting salary from $40,000-$45,000 per year based on experience Hours are 8:00am - 5pm - Monday through Friday Aflac Health insurance Paid Vacation Paid Holidays Advancement and growth opportunities Regular pay reviews Plus more! Job ResponsibilitiesAs an Office Manager, you will be responsible for inbound customer sales while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. Your specific duties in this role will include: Respond incoming job leads in a timely manner Coordinating the schedule for multiple craftsmen and projects Utilizing our dispatching & schedule management software Returning customers calls as needed and following up with past customers Job RequirementsWe are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet. Specific qualifications for the role include: Prior experience as an administrative assistant/scheduling experience Comfortable with sales Adaptive to technology Strong customer service skills Solid typing skills; ten-key skills, a plus Great multitasking and prioritization skills Sales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plus QuickBooks Online or other accounting knowledge, a plus Most Important - a GREAT phone personality and the ability to explain our services to potential customers calling in and booking jobs. Build a fun and rewarding career with an industry leader! This will be one of the best places you have ever worked! Apply now! Compensation: $40,000.00 - $45,000.00 per year The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Florida Panthers enter the 2025-26 season as the two-time defending Stanley Cup Champions, having gone to the Stanley Cup Final in each of the past three seasons. The National Hockey League's southernmost team, the Panthers have reached the postseason in a club-record six consecutive campaigns. The Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise, the Panthers IceDen in Coral Springs, the new state-of-the-art practice facility Baptist Health IcePlex in Fort Lauderdale, as well as the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful. An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program 'Heroes Among Us' honors a United States military veteran at every game and the Florida Panthers Foundation has four main focuses including veterans affairs, children's health and education, raising awareness for the endangered Florida panther and growing youth hockey. Job Title: Operations ManagerDepartment: Arena OperationsReports To: General ManagerFLSA: ExemptEmployment Type: Full-TimeLocation: Panthers lce Den Job Summary: The Operations Manager will be responsible for the daily activities required to run, maintain, and service the facility and/or events by performing the following duties personally or through subordinate supervisors: Job Functions: Specific duties include but are not limited to: • Directs, supervises and schedules all aspects of Operations, including Engineering; Building and Grounds; Ice maintenance and Zamboni's; Technical Services, Security and Custodial Services. • Coordinates the Operations activities with other departments and event related contractors to assure facility readiness and smooth operation of events. • Implements and updates facility rules, regulations, policies and procedures. • Provides clear, concise, and timely communication of directives to other departments. • Ensures that Operations Department receives pertinent information for the most effective use of the facility and staffing. • Oversees maintenance of the Physical Plant, systems, equipment. • Assists in the preparation of the Annual Operating Budget and recommends a capital budgets for 1-year and 5-year long-range repairs and improvements to the facility. • Authorizes the requisition of equipment and supplies within budget guidelines. Provides yearly inventory of all equipment. • Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations and emergency procedures are followed. • Develops program to train all employees on Fire/Life Safety, Emergency and OSHA Procedures. • Investigates, analyzes and resolves operational problems and complaints. Conducts periodic staff meetings to discuss procedures, problems and policy changes. • Works closely with the General Manager in the preparation and negotiation of Service Agreements. • Reviews contracts for compliance with events and /or government specifications and suitability for occupancy. • Negotiates with vendors, unions, contractors and/or service providers • Develops and implement preventive maintenance schedules, emergency procedures, safety and Risk Management policies in compliance with all Corporate and governmental regulations. • Acts as liaison to public utility, environmental, and energy agencies. Assist GM in implementation of any energy saving guidelines. • Coordinates and oversees special projects, such as construction, remodeling or expansion. • Plans and directs outside vendors/contractors work to assure compliance with contracts and safety requirements. • Serves as SDO (Staff Duty Officer) as required. • All other duties and responsibilities as assigned. Qualifications: • Prior ice rink maintenance experience and sports arena/facility management experience are highly desired qualifications. • Comprehensive knowledge and understanding of building systems, equipment, maintenance procedures, tools, controls, and construction practices. • Candidate will meet the physical demands of the job, which include lifting up to 50 lbs. • Candidate will have the ability to work as a team player and have good self-motivational skills • Sound organizational and time-management skills. • Job reliability, diligence, dedication, and attention to detail. • Flexibility with work schedule- Nights, weekends, and holidays required. • Should be extremely organized and detail oriented, with a focus on quality and consistency • Passion for diversity, inclusion, and equity efforts • Excellent writing and verbal communication skills • Solid computer skills and proficiency with MS Word, Excel, PowerPoint, a must • Strong writing skills and professional communication ability • Positive attitude and strong work ethic a must. Must have a "team-first" mentality with an eagerness to learn • Must be able to maintain and abide by organizational confidentiality standards. • Ability to work under fluid deadlines and complete tasks in a timely and efficient manner. Position Type/Expected Hours of Work: This is an exempt position. Must be able to work flexible hours, including nights, weekends and holidays as needed. At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business. We welcome all to apply and join our team. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

Keep our communities fed. Our focus is simple but meaningful - from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities. As a Customer Experience Manager, you will own the business relationship with customers in the assigned region. This position builds working relationships with customers' senior operational management to achieve high levels of satisfaction related to company operations and adherence to standard operating procedures. The role reports to the Sr. Director, Customer Experience, and contributes to cross-functional teams in the delivery of projects and programs that support customers' business objectives. You will develop cost efficiencies and bring key stakeholders together to solve problems and remove roadblocks. The role works collaboratively with cross-functional Customer Experience (CXT) team members to identify root causes of operational issues and secure alignment and resources to resolve chronic challenges. Job Description + Full-Time, Remote Role + Location: Based in Florida (regular travel to retail store locations required) You will contribute by: + Monitoring and managing contract renewals and the customer pipeline. + Facilitating communication with all stakeholders; effectively addressing customer service issues and evaluating customer requests. + Preparing and presenting customer presentations to review project scope and progress. + Monitoring and supporting operational KPI improvement across assigned customers. + Recommending and implementing cost improvement opportunities. + Tracking quarterly and annual contracted volume thresholds and conducting regular performance reviews to maintain compliance. Growing sales within the region. + Influencing customer decision-making on key improvement initiatives. + Managing new business start-ups after handover from the New Business Development group. + Coordinating operational planning for key customer events, including holiday planning, grand openings, anniversary sales, and major in-store events. + Communicating and managing changes to company operational policies and procedures. + Managing business continuity events as needed. + Traveling frequently to retail store locations, approximately 30%. We're searching for candidates with: + Strong retail operations background required. + In-depth knowledge of supply chain preferred. + Excellent communication and interpersonal skills. + Strong analytical and business acumen. + Proven project management skills. + Proficiency with technical and computer systems. + Willingness and ability to travel frequently. + Bilingual (English/Spanish) is preferred. + 5-7 years of relevant work experience. Environment: + Store : Office Temperature (65F to 75F) + Office : Office Temperature (65F to 75F) We offer: + Weekly Pay + Benefits available from day 1 (medical, dental, vision, and more) + Company matched 401k + PTO and Holiday Pay offered + Career Progression Opportunities + Tuition Reimbursement + Employee Health & Wellness program + Employee Discounts / Purchasing programs + Employee Assistance Program Every person matters. We keep our values alive through a culture that embraces differences and ensures that every person matters. The Fine Print This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers. \#LI-Remote Qualifications Bachelor's Degree - Art, Bachelor's Degree - Business Shift 1st Shift (United States of America) Company C&S Wholesale Services, LLC About Our Company C&S Wholesale Services is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At C&S, We Select the Best & those with the motivation, pride, and drive to succeed in our fast-paced world. Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Company: C&S Wholesale Services, LLC Job Area: Chain - SE Job Family: Sales Job Type: Regular Job Code: JC0401 ReqID: R-264884

Driven by our Passion for People, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butter-and our Ops. Supervisors consistently perform at a high level. They report directly into the Site Director of their respective sites. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word “strive” lightly. It embodies what we value. Qualifications: Proven track record of ALL of the following: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Empathetic and active listening Excellent communication skills: concision and clarity Passion for coaching, providing feedback and developing talent Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results Professional demeanor, put together Dependable and consistent 2-5 years of contact center or customer service experience with a minimum of two years in a leadership/management role Thrives in a fast-paced environment with changing priorities and goals Able to commute to our office in Ft. Lauderdale Responsibilities: Model Inktel's Passion for People in every interaction. Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential. Implement strategies to keep attrition low. Oversee the day-to-day operation of your assigned program and ensure that program goals, such as service level, quality, and staffing, are met. Drive a culture of accountability, continuous improvement, and personal excellence. Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customers. Prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues. Work constructively with other departments, such as client services, quality assurance, training, and recruiting, to share ideas and leverage best practices. Develop and audit quality assurance strategies to ensure the delivery of world-class service. Salary & Benefits: The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan. Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.