Technical assistant jobs in Coon Rapids, MN

Lutheran Social S vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team! Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin. With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors). This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling Records observations relating to actions and behavior of residents and maintains records and reports as required Performs general housekeeping and cleaning duties as needed May organize and distribute clothing, bedding and other supplies Provides medication monitoring or medication administration as outlined in specific program policies Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program Identifies emergencies or crisis situations and responds appropriately Maintains awareness of clinical treatment plan and supports residents in achieving goals Ability to work independently and problem solve efficiently Attends staff meetings and participates in training activities as required Maintains confidential client information and record May assist with meal preparation and other life skills for residents May assist with grocery shopping for the facility May transport residents to meetings, services, appointments and other activities May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests May provide educational group activities for clients within program specified parameters. May administer basic first aid as needed Other duties as required PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred. Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire). LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk. The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall. The noise level in the work environment is usually moderate. TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role. LSS is an Equal Opportunity Employer (EOE).

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

CompanyFederal Reserve Bank of MinneapolisBe a part of our 2026 summer intern cohort! We are currently accepting applications from undergraduate college students who are interested in learning more about the nation's central banking system while contributing in real ways our work. As an intern, you'll be matched with a department that can leverage your skills and experience, and perform work that helps them meet their goals which ultimately helps the organization achieve its objectives. You'll also have an opportunity to participate in workshops designed for our intern cohort, build your professional network, and gain exposure to a wide variety of careers. We are looking for students who are willing to work 40 hours/week for 10-12 weeks beginning June 1, 2026. Rate of pay is $22.00/hour. Examples of work performed by past interns include: Performed IT equipment moves, built and deployed IT hardware, closed incident tickets, and performed scripting tasks to identify process efficiencies. Assisted in troubleshooting hardware and software issues to include password resets. Created software testing plans and supported business partners in testing changes to applications. Provided on-site technical support for events/meetings. Gathered and documented requirements for the software delivery team. Pulled reports in preparation for access reviews. Qualifications: Work in process towards a post-secondary degree. Excellent oral and written communication skills. Proficient with standard business/office software applications. Effective interpersonal communication skills. Some positions require U.S. citizenship. Please note: We do NOT provide relocation assistance, housing, or travel reimbursement. This position requires a regular on-site presence. Full Time / Part TimeFull time Regular / TemporaryTemporaryJob Exempt (Yes / No) NoJob CategoryInternship Family GroupWork ShiftFirst (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels. Privacy Notice

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life. The Graco Intern Program offers more than just work experience-it's a chance to make an impact. As an intern, you'll take on projects that matter to the business, contribute to initiatives that drive progress, and develop skills that prepare you for what's ahead. Throughout the program, you'll expand your industry knowledge, collaborate with professionals who are passionate about doing things the right way, and experience a culture that thrives on new ideas and continual growth. You'll also take part in events designed to support both your learning and personal development. The program concludes with a final presentation where you'll showcase your achievements and the difference you've made. Job Purpose To provide repair, troubleshooting, minor application assistance, and other technical information on Graco products to meet our customer's requirements and increase customer satisfaction. Graco is a global leader in the design, development, and manufacture of highly-engineered systems for numerous industrial and commercial applications. This position supports our Contractor Equipment Division (CED) in Rogers, MN. At CED, our product line meets the needs of the painting and general contractors and includes airless, air and gas-powered sprayers, line stripers, pressure washers, and roofing equipment (*********************** Graco was proud to be named a Best Place to Work in Manufacturing and Production by Fortune Magazine in 2016, 2018, & 2019. Essential Duties Develop product knowledge in all product lines in order to provide technical support to all field personnel on the servicing of Graco products. Establish sound troubleshooting and repair knowledge on all assigned equipment. Be prepared to provide troubleshooting and repair assistance by telephone to Graco end-users, distributors, and Graco field personnel. Provide limited application assistance on equipment. Monitor and report any product defects to the Product Service Managers, Quality and Engineering departments as soon as possible. Remain the focal point for communication to the field and other pertinent Graco personnel on the product problems, actions, and resolution. Each specialist will have the responsibility for knowing and following all ISO procedures related to their jobs. Construct a complete reference library that will enable you to provide fast and accurate information to the customer. Be prepared to assist in product modifications and system requirements with customers, Product Managers, Marketing, Product Development, and Engineering groups. Establish sound product and system troubleshooting skills on all Graco equipment new and old. Attend information gathering and dissemination meetings to support and assist in resolving product problems with other support groups. Attend new and old product training seminars to increase product troubleshooting skills, application knowledge, and product awareness to maintain technical expertise. Conduct product-training classes to the work group covering both the technical and application aspects of the product. Handle Customer Service inquiries and duties as required. Provide reliable decision making information at the time a decision is required (develop and maintain a sound and practical sense of urgency). Establish and maintain a professional, responsive working relationship and rapport with all Graco distributors and all other departments within Graco. Travel to the field as required, to establish reliable service feedback, perform technical training and technical product support as required. Some weekend travel and work will be required. Other duties as assigned. Position Requirements Essential Qualifications Enrolled in an engineering program, or other technical programs. Product development (Lab), product service, sales, or related Graco's products knowledge is a plus. Excellent communication, presentation, and interpersonal skills. Strong PC and data entry skills. Desirable Qualifications Demonstrate ability to communicate effectively with all organizational levels. Training experience. Electronics. Service department experience. Customer Service experience. Quality background. #LI-PS1 At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career. Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more. Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth. $16.00 - $27.00

About Us Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean. Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network. Our Culture We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers. Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status. Overview The Tech Ops Quality Intern position at Endeavor Air will integrate knowledge and theory learned in the classroom with practical application and skills development in a professional workplace. The Intern will utilize administrative, organizational, communication and critical thinking skills to complete project-based work assignments with an emphasis in the Technical Operations Quality Assurance Department. At Endeavor Air, the Technical Operations (Tech Ops) Quality Department is responsible for compliance with FAA regulatory requirements and Endeavor Air airworthiness program requirements through Quality Control and Quality Assurance processes and procedures. The Application Process: We encourage applicants to apply as early as possible to receive next steps in the application process. After an application is submitted, the Talent Acquisition team will review your application. Due to the high volume of applications, the reviewing process may take several weeks. After the reviewing process of the applications, all applicants will also be notified to complete a required one-way video interview. Please note, due to high volume of applications, videos will take several weeks to review, and you may not receive an email or hear the status of your application for a while, however you will receive an update from the Talent Acquisition team. The Endeavor Air Summer Internship 2026 program will run from the end of May/early June 2026 - middle of August 2026. Responsibilities Assist in creating and compiling documentation related to compliance reports and investigations. Participate in developing recommendations for enhancements related to safety and compliance derived from investigative findings. Analyze data conveyed from risk management processes and investigative tracking. Participate in Safety Management System (SMS) initiatives and collaborative discussions with upper-level leadership. Assist in internal Quality Assurance base, functional, and program audits. Participate in Periodic Business Reviews with Essential Maintenance Providers. Other Duties Other duties as assigned. Supervisory Responsibilities Not Applicable Competencies Required Embraces diverse people, thinking and styles. Listens and communicates openly, honestly, and respectfully. Acts in an ethical manner. Concern for Safety - Consistently makes safety and security, of self the priority. A continuous learner who identifies and addresses learning needs to advance own performance. Dedicated to meeting the expectations and requirements of internal and external customers. Qualifications Currently enrolled in an aviation undergraduate degree program with Junior or Senior credit standing at the time of application submission. Ability to work both independently and collaboratively in a business environment. Above average written and verbal communication skills. Strong PC proficiency with an emphasis on the Microsoft Office Suite, specifically Microsoft Word. Effective organizational, time management, & multi-tasking skills. Work Environment & Physical Demands Ability to work full time (32-40 hours/week) during weekdays, with some schedule flexibility, if needed. Ability to work and be based in Minneapolis, MN; relocation assistance is not available. Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags files, and electronic equipment not in excess of 30 lbs. Computer work, in a typical office environment sitting for the majority of the day. What We Offer Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around. Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members Comprehensive Medical, Dental, and Vision Plans 401(k) with Company Match starting on Day 1 Operational Performance Rewards (OPR) Program Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options FLSA Status Hourly Minimum Position Pay Range USD $16.00/Hr. Maximum Position Pay Range USD $16.00/Hr.

Why Great Northern Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions. You will experience a collaborative team-first, safe, clean, enjoyable, and predictable workplace where team members support and care for one another. Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people's day-to-day lives. Additionally, Great Northern is continually investing in upgrading or purchasing new, high-speed manufacturing equipment to maximize and increase capacity. Our employees have access to state-of-the-art technology and tools, enabling them to work more efficiently and effectively. These investments not only maximize our capacity and increase production, but also create more opportunities for our employees to learn and grow their careers. What We Can Offer You In addition to excellent wages, Great Northern has a competitive benefits package including medical; dental; life insurance; paid vacation; paid holidays; profit sharing and 401(k) with company match. We also offer our employees a safe, clean, friendly environment and room for growth! Are you looking for a career with an established and stable company? Pay/Schedule $22.00/hour - $28.00/hour depending on experience and qualifications Monday - Friday from 8:00am until 4:30pm Under general supervision and following established procedures, the Retail Display Technician & Design Assistant is responsible for assisting the structural designers in the development of package and display design concepts for customers. Responsible for delivery and display set up and working with team members to meet the customer needs. Partial Position Summary Work with Structural Designer to coordinate design concepts and fabricate samples of design concepts; i.e. containers, interior packaging, and displays. This includes interfacing with the prepress team on creation of artwork for mockups. Work with Structural Designer to learn and maintain an average to above average level of knowledge with Artios Software. Complete structural projects, as assigned, on-time and accurately, demonstrating the ability to work independently and seek assistance from structural design staff as needed. Responsible to ensure store sets and/or Plan-O-Gram (POG) sets are complete, accurate and timely. Works closely with Design to assure clear understanding for POG sets. Interfaces as needed with customer to assist with requests in a professional manner. Drive company provided an/or personal vehicle. Maintains vehicle log according to state and federal regulations. Inspects Van and equipment for irregularities and supplies such as tires, brakes, gas, oil, water etc. Documents and reports any service, repair or defects. Ensures effective and timely load and delivery routing utilizing knowledge of Twin Cities metropolitan area. Loads and unloads materials onto or from van, pallets, trays, racks, and shelves by hand. Loads materials into vehicles and installs strapping, bracing, or padding to prevent shifting or damage in transit. Assists in maintaining clean and orderly staging area, finished goods area, and warehouse. Assists in managing all Project Set-up Forms (PSF's) for accuracy and communicates to Customer and internal teams. Knowledge, Skills and Abilities High school diploma or GED. Self-motivation and ability to work with minimal supervision. Excellent interpersonal communication skills in both oral and written format. Approachable and supportive when working with others. A demonstrated ability to work effectively with customers, and the ability to convey a positive and professional image of service and support to employees at all levels of responsibility in the company. Must have a valid driver's license and maintain a clean driving record. Ability to interpret drawings (customer specifications) and to understand a variety of basic corrugated container designs. Proficient in Microsoft Office (Word, E-mail, Publisher and Excel) spreadsheet applications. Knowledge of computer software such as CAD System Design. Accuracy in work and strong attention to detail. Expectation To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities. Check out this insightful testimonial for what one of our employees has to say about working at Great Northern: Employee Testimonial Click here to learn more about Great Northern has to offer for your career! Here is another testimonial that showcases one of our newest machines!: Employee Testimonial This is a safety sensitive position. We are a Tobacco free campus Great Northern is an Equal Opportunity Employer

About the Role: Are you passionate about using technology and training to make a meaningful impact in your community? Join a team of forward-thinking professionals at the Wilder Foundation who are committed to innovation, collaboration, and driving change in community mental health. We're seeking a Health Technologies Support & Training Specialist to play a key role in enhancing staff development and improving operational processes within our Health Technologies Team. This team supports the Community Mental Health & Wellness division, focusing on developing and implementing tech-based solutions to improve care quality for clients and streamline workflows for staff. As a Health Technologies Support & Training Specialist, you'll design, develop, and deliver engaging technical training to ensure staff comprehension and retention. Provide training in classroom settings, one-on-one sessions, and through Wilder's Learning Management System (LMS). Work closely with the Medical Records department to provide data support and assist with daily operations, ensuring compliance with HIPAA regulations. Contribute to improvement initiatives by assisting in, participating in, or leading process improvement projects. Qualifications: A related Associate's Degree is required, but we will also consider candidates with equivalent work experience or proven skills. You should have at least two years of experience teaching technical content to adult learners. Familiarity with electronic health records systems and HIPAA guidelines is also required. It is preferred that you have two years of experience in instructional design and technical writing. Experience providing administrative support in a healthcare setting for at least two years is also preferred. About Company: At Wilder, we know that supporting whole families starts with supporting the whole person - including our employees. When you work here, you're not just part of a workplace; you're part of a community committed to growth, belonging and well-being. We believe that when our staff thrive, the families and communities we serve thrive too. We offer a whole family centered Total Rewards package, with competitive pay and benefits - including health, dental, basic life, disability, paid leave, 401k with employer match, employee wellness programs, professional development opportunities, employee resource groups, tuition discounts and development funding. There is no waiting period for employees who are eligible for our medical and dental plans, benefits begin on first day of hire. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF). The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change through direct services, research and advocacy. Learn more at *********************** Online Application Information Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time. There are four sections to the application process, please follow these instructions carefully: Contact information. Be sure to fill out all of the required fields (marked with a red *). Verification of email address. Enter the code sent to your email address. Enter Address Resume and cover letter section. First upload your resume in the resume section then upload your cover letter and any other required documents mentioned in the job posting in the second upload area. Questions. Answer “How did you hear about this job/posting?” question and other required questions if applicable. Equal Employment Opportunity Commission Questions (EEO). We are required to ask these questions to meet state and federal compliance requirements. Your response is voluntary. If you prefer not to answer these questions you can skip them but you must check the box labeled “I have read the above invitation to self-identify as an individual with a disability” Review and Edit. Here you can review and edit sections as necessary. Job offers will be contingent on the applicant‘s proof of authorization to work in the United States and successful completion of a background check and/or other required screenings. Wilder is an Equal Opportunity Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons.

Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Job Title : Technical Support Specialist/Customer Service Location : 1985 Douglas Drive Golden Valley MN USA 55422 Duration : 6 months (high chances of extension) Position summary: The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition. Tasks and responsibilities: • Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues • Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements • Understand SAP's functionality and be able to maneuver through the system efficiently • Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations • Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include: o Managing offsite inventory o Planning/managing orders required for production lines o Placing purchase orders with suppliers o Perform manual shipping/invoicing transactions within SAP o Understanding and enforcing software license agreements as well as enforcing legal restrictions. o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers • Relationship Management: to build and maintain strong business relationship with all customers Qualifications Basic Qualifications: • High school diploma or GED • Minimum of 1-2 years of customer service experience in an inbound call center • 6 months of SAP experience within the past 5 years • Proficient skills in MS Word, Excel and Outlook Additional Qualifications: • BS in Business, or related degree preferred Additional Information To get further details or to apply, please contact: Ujjwal Mane ujjwal.mane(at) collabera.com ************

Regions has five opportunities available for Radiology Tech students to participate in our year-long X-ray Technologist internship program. This position will perform limited radiographic procedures, and have opportunities for hands-on training by experienced Radiology Techs. Work Schedule: Variable day/evening shift schedule to accommodate school and clinical schedules. Required Qualifications: Currently enrolled in the final year of a JRCERT-accredited radiologic program. BLS from an AHA- or ARC-sponsored program. Pass the State of Minnesota limited scope X-ray operator's exam based on the successful completion of chest, spine, extremity, and skull/sinus modules. Additional Information: This is a non-union 0.1 FTE (8 hours per pay period) variable shift position, working in Saint Paul, MN. The rate for this position is $20.50 per hour. This position is non-exempt under the Fair Labor Standards Act, and is not eligible for benefits. Regions is a qualified non-profit employer under the federal Public Service Loan Forgiveness program, and is also proud to be a Beyond the Yellow Ribbon Company.

Strong proficiency in: * Azure Data Services, Databricks, Snowflake * HANDSON experience building AI agents using MS AI Foundry and MS Copilot and should have worked on MS AZURE cloud. * ServiceNow APIs, SAP connectors * Mulesoft, RESTful APIs, OAuth2 * SQL, Python, .NET, NodeJS Experience with DevOps tools (Azure DevOps, Terraform, CI/CD pipelines). Proven track record in system integration testing and production deployment. Familiarity with container apps, VNET configurations, and cloud networking. Roles & Responsibilities System Integration & Architecture * Design and implementation of solution integrations across Databricks, ServiceNow, SAP, Snowflake, and Mulesoft. * Architect containerized applications with secure connectivity to backend services. * API development and integration testing across cloud (and on-prem?) environments. Generic Managerial Skills, If any * Work closely with stakeholders, architects, developers & DevOps teams. * Mentor junior engineers and contribute to cross-functional upskilling programs. * Participate in strategic planning for release cycles and resource allocation. Issue Resolution & Support * Manage access provisioning, bug fixes, and deployment blockers. * Troubleshoot integration failures and lead resolution efforts with internal and external stakeholders. Base Salary Range: $100,000 - $150,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US. At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources. Job Description: The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distributor support line. They are expected to gather information and utilize web and product spec materials to guide customers through a Client product. This position is critical to the growth of business for Client and the individual filling this role must go above and beyond to help differentiate Client from its competition. Tasks and Responsibilities: Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices. Problem Solving - Diagnose and resolve technical hardware and software issues. Applications Knowledge - Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus. Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation. Qualifications Basic Qualifications: High school diploma Minimal call center experience Minimum 2 year technical experience and/or technical degree Additional Qualifications: Technical or bachelor's degree preferred Electrical degree or experience preferred IT Knowledge HVAC experience Experience troubleshooting Internet Service Provider equipment Wireless Networking experience Additional Information All your information will be kept confidential according to EEO guidelines.

At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together. Position Overview The Help Desk Technician I will act as the primary support representative in logging and responding to customer and internal user service requests. This person has the ability to solve more difficult technical issues. Position requires hands-on and remote experience supporting MS Office, Exchange, and Outlook, as well as custom software and other technologies. Responsibilities • Respond and use diagnostic tools/techniques to identify and resolve technical problems submitted via helpdesk tickets, phone calls, and emails from end-users. Escalate complex tickets to next level support. • Document and maintain computer inventory • Provide customer service and support to employees with software and hardware issues for both Windows and Apple systems. • Active Directory - Create accounts, alter permissions. • Manage Office 365 Email Accounts and Distribution Groups • Troubleshoot LAN and WAN and VPN connections • Follow Standard Operating Procedures as assigned. • Assist with setup, configuration, and maintenance of computer systems, software and peripherals on both Windows and Apple systems. • Assist in the deployment of new hardware and software and ensure all IT equipment is functioning properly and is up to date. • Assist with all company meetings using AV equipment - microphones, speakers, video camera, sound board. • Assist with printers. • Assist with telephone system. • Familiarity with Microsoft Outlook, Teams, Word, Excel and PowerPoint. • Ability to participate in an on-call schedule. Qualifications MINIMUM QUALIFICATIONS OF POSITION • Two-year AAS or equivalent IT related education or equivalent work experience. • Understanding and experience with Active Directory. • Working knowledge of IT Service Management and Information Technology Infrastructure Library. • Knowledge and experience with both Macintosh and Windows systems. • Ability to relate well in a customer service role with end users. PREFERRED QUALIFICATIONS OF POSITION • Experience supporting a manufacturing environment a plus KNOWLEDGE AND SKILLS • Ability to balance multiple issues in a fast-paced environment. • Ability to prioritize. • Good time management skills. • Familiarity with incident or call tracking response systems. • Ability to communicate clearly and professionally, both verbally and in writing. • Ability to work well within a team. • Ability to think critically. • Excellent problem-solving skills. Pay Range USD $23.00 - USD $25.00 /Hr. Pay Statement The national pay range for this role is listed above. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts. EEO Statement The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Lab Technical Services Coordinator (250957) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARY: We are currently seeking a Lab Technical Services Coordinator to join our team. This full time role will work a combination of mid-shift (start times falling between 7 AM and 9 AM) and evening shift, including every other weekend. Mid-shift coverage would likely occur more often. Purpose of this position: The role of the technical services coordinator is to support a designated section of the laboratory. In this role you must collaboratively work with laboratory teams, organizational laboratory customers, Hennepin Healthcare affiliates and clients to provide an excellent customer experience. Support the mission, vision, values, and strategic initiatives of the organization and demonstrate a commitment to quality service to patients, physicians, the public, and co-workers. RESPONSIBILITIES: Core Laboratory Answers incoming phone calls with the expectation to respond appropriately to external and internal customers' needs/issues without transferring the phone calls to another section of the laboratory. This will require coordination with all sections of the laboratory and may require a return call for resolution Call/page all critical values to the provider and complete the documentation of all calls in the electronic health record Utilization of the electronic health record and the laboratory information system to efficiently complete add-on test requests, or to confer with the ordering provider if the add-on tests cannot be completed Call all specimen rejection problems to the provider, including all affected specimens for that collection period Monitors the core lab pending logs and communicates to the technical staff to ensure testing is not delayed Operating laboratory equipment as assigned by management after proper training Performs administrative support work including, but not limited to, entry of test results into the laboratory information system, assisting with departmental inventory management Other duties as assigned for which they have received applicable training and supervisor approval to perform QUALIFICATIONS: Minimum Qualifications: Associate's degree in arts or science or equivalent -OR- An approved equivalent combination of education and experience Preferred Qualifications: One year of experience in the laboratory and One year of experience in customer service skills For Core Laboratory: Certification as Medical Laboratory Technician (MLT) ASCP, or a Clinical Laboratory Technician (CLT) NCA Knowledge/ Skills/ Abilities: Customer Service skills Basic Microsoft Office Suite knowledge (Word, Excel, Outlook, etc. You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: Lab Processing SupportPrimary Location: MN-Minneapolis-Downtown CampusStandard Hours/FTE Status: FTE = 1.00 (80 hours per pay period) Shift Detail: Day, Evening, Every Other WeekendJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: UnionMin:$28.34Max: $34.49 Job Posting: Aug-01-2025

This internship position is designed to provide hands-on experience and exposure to technical tasks in a laboratory or production environment. Under close supervision, the Lab Technician Intern will assist with basic maintenance, equipment operation, data collection, and quality control activities. The intern will support the team in daily operations and gain foundational experience in technical problem-solving and manufacturing processes. Salary Range: $41,600.00-$60,320.00 Requirements Technical Support · Assist with routine maintenance, simple repairs, and setup of equipment and systems under supervision · Support production and lab activities by preparing tools, equipment, and workstations Troubleshooting and Problem-Solving · Observe and assist with identifying technical issues; escalate more complex problems to senior staff Quality Control · Assist with product inspections and quality checks using established procedures · Help conduct basic manufacturing acceptance tests and record results Data Collection · Collect and accurately document performance data, test results, and observations as instructed Equipment Operation · Safely operate basic laboratory or production tools and instruments following provided training Documentation · Maintain accurate and organized records of tasks, test logs, and relevant documentation Communication · Communicate progress, issues, and observations clearly with team members and supervisors · Participate in team meetings and provide brief status updates when appropriate Continuous Improvement · Engage in training opportunities to build technical and professional skills · Seek feedback and participate in improvement initiatives when possible Professional Representation · Represent the company in a professional and courteous manner during all work activities Qualifications: · Currently pursuing or recently completed an Associate's or Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, Computer Science or a related technical field · Strong interest in hands-on-technical work and manufacturing environments · Willingness to learn, attention to detail, and good organizational skills · Previous lab or technical experience (academic or internship) is a plus, but not required Physical Parameters: · Must be able to lift and carry 20 pounds. · Must be able to lift 20 pounds over the head · Must have finger and wrist dexterity with repetitive motion Due to the type of work at our facilities and certain access restrictions, successful applicants must be of a "U.S. Person". The candidate must be able to prove so, with remittance of proper identification supporting so, upon an acceptance of employment. What we offer: · Medical, dental, and vision insurance · Four weeks of vacation for all employees · Flexible work schedules Diversity drives innovation; and inclusion drives success. NWD knows our employees are our greatest asset. With a focus on collaboration, innovation, respect, and a commitment to providing professional development opportunities, work-life balance initiatives, and a fulfilling employee experience, the NWD employees can tackle the toughest challenges in our industry as we deliver intelligent computing solutions at the edge. At NWD, you can grow your career and make a meaningful impact. How to Apply: New Wave Design anticipates the application window closing approximately 28 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require New Wave Design to shorten or extend the application window. About New Wave Design: NWD is an industry leading designer of high-bandwidth, ultra-low latency rugged network hardware and IP cores, serving the Aerospace and Defense market for over 20 years. Our FPGA-based solutions power the future of our client's most advanced mission processing, electronic warfare, sensor fusion, ISR, test & measurement, and maintenance applications. With a commitment to innovation and excellence, NWD solves the most challenging networking and sensor processing problems with products based on standard form factors including VPX and XMC, as well as emerging industry standards and custom solutions.

Job Details Oakdale, MN St. Paul, MN $18.00 - $22.50 Hourly AnyDescription The Primary function of the ECC Technician Assistant is to provide exceptional care of both patients and clients by service as an extension of the veterinarian or technician. To promote professional growth through education and learning opportunities. This position will report directly to the ER/ICU TA Support Team Manager. Essential role Assist veterinary technician with treatments and procedures as requested. Demonstrate basic understanding of proper restra int, normal patient vitals, medications and procedures. Set up for minor procedures and help to clean procedure room when requested. Assist with diagnost ics when requested. Ensure wellbeing and cleanliness of patients. Confirm treatments and charges are correct in EMR when req uested. Work to stock and ref111 nurse stations around the floor Assist with documentation as well as participate in CPR when warranted. Maintain cleanliness of treatment rooms and laundry upkeep Report any sentinel event or adverse reactions in patients to the DVM and supervisor immediately. Cooperate fully in any subsequent investigation. Full-time team members are required to work a minimum of 30 hours per week. Part-time team members are required to work a minimum of 30 hours per month, but not more than 29.5 hours in one week. This Job description is a living document and may be altered by the Leadership team at any time. In addition to the above duties position will perform any other duties requested and adhered to the team member guidebook and any other governing policies at AERC. Qualifications Physical Requirements Excessive walking and standing, frequent squatting Able to work at all clinic locations Incur risk of injury from animals Ability to work well under pressure and high levels of stress Incur exposure to zoonotic diseases, radiation, anesthesia and possible hazardous medications or substances Knowledge, Skills, and Abilities Current student or recent graduate of veterinary technician program preferred Two years of experience working in veterinary practice Two years of experience working in client service Recover CPR and/or Fear Free certification a plus

About Us: SMC Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people. Job Summary: Responsible for answering software questions, and testing/replacing basic hardware. This position generally works Monday through Friday - days. Essential Job Duties and Responsibilities: Fix, maintain, troubleshoot, install computer systems, printers, phones, servers, networking hardware and all other IT related equipment. Provide computer/network support relating to software and hardware problems. Work directly with customers to provide services and help to resolve computer problems. Exercise good judgment in analysis of problem in order to decide proper level of maintenance required to solve problem. Test programs and systems by analyzing them to determine likely problem areas. Install, maintain or assist with network hardware and software. Provide individual and group instruction, as needed, on the use of equipment and software, and on network features. Essential Qualifications: High School Diploma or equivalent required. Prior experience or training on computer systems or operations. Must have excellent written and verbal communication skills. Self-starter with ability to work with minimal supervision. Strong team player, well organized and flexible. Knowledge of and ability to troubleshoot computer operations, programming and computer hardware and software in use by SMC. Ability to detect, analyze and resolve computer software and network problems. Ability to interact with users and provide clear and useful instruction and training; or obtain necessary information to correct problems on a timely basis. Ability to correctly install and maintain computer hardware and software. Desirable Qualifications: Previous experience in a manufacturing environment. ADA Requirements: Typically sits, grasps items and performs keyboarding for frequent operation of a computer Stand, walk, bend, reach or otherwise move about regularly Lift, move, or otherwise transfer items up to 40 lbs. occasionally, >20 lbs. frequently Occasional exposure to typical machine shop physical hazards Travel by air or car frequently What SMC has to offer? Clean, Climate-Controlled Environment Stable schedule Paid holiday and PTO Health, dental, and vision insurance 401(k) retirement savings Life and disability insurance Promotional opportunities Training and career growth programs Amazing co-workers Tuition reimbursement Employee Assistance Program We are committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certifications. Toward the principle of equal pay for equal work, we post and hire within defined salary ranges. We ask all applicants to review salary ranges for each posted job opportunity, as we will not hire outside the predetermined range. At SMC Ltd. we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. #IND #LI-JB1

ALULA is the leading professional security, IoT and smart home company. ALULA's flexible solutions enable our partners to efficiently adapt to the needs of today's modern home and business owners. We provide our customers with fully integrated solutions that encompass everything from hardware and embedded firmware to cloud software and mobile apps. We are seeking an experienced, reliable and results-oriented Technical Support Specialist who enjoys working in a growing multi-state business. In this position, the main focus will be to answer phone calls, e-mails, and live chat support as they come in under the direction of the Tech Support Leader. This role requires strong attention to detail and complete confidentiality. Essential Functions including but not limited to: Work daily on a computer to provide information & support for customers. Troubleshoot and resolve customer service inquiries while building a relationship with the customer Defuse situations and escalate calls to the proper supervisor. Transfer incoming calls to the appropriate departments. Find common problems and report any on-going issues to the proper supervisor. Keeps abreast of product features, capabilities and advancements and maintains a high degree of product knowledge. Communicates customer feedback, trends and issues to the team and leadership. Perform special projects as directed by management Travel less than 10% Telecommuting less than10% Work Schedule: 11:00 AM - 8:00 PM Other duties as assigned Education, Work Experience and Skill Requirements: High School diploma or equivalent required. Technical certifications or degree is a plus. Strong customer service skills and must feel comfortable with answering phone calls daily to help resolve issues. Ability to learn quickly and apply common sense problem solving. Proficiency on computers. This position requires a lot of multi-tasking with multiple windows open. A strong background in providing customer service over the phone. One-year prior experience in the Alarm industry with basic knowledge of Control Panels (DSC, Honeywell, Vista, Etc.), how panels communicate, etc. preferred. Excellent organization and time management skills with an ability to think proactively and prioritize work Ability to communicate effectively and professionally both verbally and in writing with internal and external clients. Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software Ability to handle sensitive information with the highest degree of integrity and confidentiality Flexible and able to accommodate changing priorities and directions in a fast pace environment Ability to work independently as well as in a team environment Come join a market leading company that is fun, humble and committed to their employees and partners. We have a collaborative team culture and we help make lives safer every day. You will have access to products to keep your home protected. We offer competitive compensation, great benefits, PTO and so much more. We are an Equal Opportunity Employer Ready to join an innovative company? Apply now… For more information please visit: *************

Full-time Description US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services - all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services. We are seeking a Technical Support Associate to join our team at our Eden Prairie, MN Data Center. This position will work Monday to Friday 8:00 a.m. to 5:00 p.m. Monday to Friday. The Technical Support Associate is part of the Technical Operations Center (TOC) team and is primarily responsible for managing the front desk operations within the Data Center. Key responsibilities include welcoming and assisting visitors, escorting clients to designated areas, and receiving and processing shipments. This is an entry-level position ideal for individuals interested in gaining foundational experience in help desk and technical support operations. The role offers significant growth potential, with opportunities for advancement into more technical support positions. Functions/Responsibilities: Front Desk Operations: Greet and assist customers and manage incoming deliveries at the data center. Customer Support & Escalation: Triage customer requests, provide basic support, and escalate issues as needed while maintaining service level agreements (SLAs). Access Management: Escort vendors and customers throughout the facility and provide remote hands support, as required. Facility Oversight: Conduct regular walkthroughs to ensure security, perform preventative maintenance tasks per MOPs, and support special projects as assigned. Cross-Team Collaboration: coordinate with internal teams in support of customer operations. Requirements What you bring to the team: IT Experience preferred Experience in customer-facing role Ability to effectively communicate technical concepts to both technical and non-technical audiences Strong customer service skills with excellent interpersonal and telephone etiquette. Basic knowledge of relevant industry technologies including fiber, operating systems, data center operations, networking, and cloud services. Simplify: Problem Solving, Strategic Thinking Stay Curious: Learning Agility, Innovation, Open-Mindedness Be Kind: Collaboration, Empathy, Interpersonal Skills Education: HS Diploma or GED Required License(s)/Certification(s): Must be able to achieve CJIS certification within introductory period of employment. What We Offer: In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits: Remote/Hybrid work environment for greater work-life balance Generous paid time off policy, including vacation, sick time, and 10 paid holidays Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care 401(k) retirement plan with a generous contribution Group Term Life Insurance covered 100% by employer Wellness program to promote overall employee well-being Health club reimbursement Paid volunteer time Business casual dress code Working Conditions and Physical Demands: This position may be performed in either a standard office setting or a home office environment. It requires prolonged periods of sitting, frequent use of a computer and other office equipment, and effective time management in a self-directed work environment. Occasional lifting of items up to 25 pounds may be required. All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time. US Signal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.