Technical Support Representative
Technical assistant job in Irving, TX
🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technical support, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
Child Autism Support Professional (Entry-Level)
Technical assistant job in Allen, TX
Make a difference in a child's life every single day.
We have immediate openings to support families in need.
We're actively hiring kind, enthusiastic individuals who can start right away-or within 4 weeks of accepting an offer. If you're ready to jump in and make a positive impact, we'd love to meet you!
We take every application seriously and value your time.
Our hiring process is fast and thoughtful-we aim to respond within 24 hours of receiving your application. Interviews and offers typically move quickly, and you may even receive a job offer the same day as your interview
Why Join Us?
At Action Behavior Centers, we're driven by our core values-learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged.
We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team's success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you'll make a real impact every day!
What you'll be doing as a Behavior Therapist
Apply the principles of one-on-one ABA therapy to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions.
Support the development of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities.
Collaborate with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center.
Engage with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere.
Effectively and positively communicate with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs.
Job Requirements
Lift and move with children in a fast paced environment, which includes the ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety.
Maintain an environment conducive to therapy ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children.
Multitask to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties.
Support teams by working cohesively as a center, neighborhood, and region. This may include travel to nearby centers to support, when assigned.
Reliable transportation and valid driver's license required.
Must be at least 18 years of age and have a Highschool diploma or GED equivalent.
Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board's exam.
What Our Team Says
We work directly within the Dallas and Ft. Worth community to make a meaningful difference in the lives of children and their families.
“The culture at ABC is welcoming and team-oriented. Everyone is approachable, and there's a genuine sense of community here. It's a great place to grow professionally and feel like you're making a real difference in the lives of others.” Glassdoor Review - Behavior Therapist, Dallas, TX
The ABC Advantage
Guaranteed Full-Time Hours: Even if patients cancel.
Promotions & Raises: Every 6 months with transparent feedback and goal setting.
Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs.
Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors.
Fully Paid Training: We cover your Registered Behavior Technician certification process.
No-Cost Supervision: No pay deductions for supervision hours.
No Contractual Obligation: Stay because you love it, not because you're required to.
Generous Benefits & Perks:
10 holidays,10 paid time off days and 2 flex days.
Health benefits covered at 90%.
Free lunch every Friday.
Complimentary subscription to DoorDash DashPass & Calm apps.
Student loan repayment contributions.
Annual celebrations, Teammate Appreciation Week, and team events.
Pay Ranges Based on Experience & Education:
Associates/High School: $15.50 - $23.50
Bachelors: $16.50 - $25.50
Masters: $17.50 - $27.00
For entry level candidates, your first raise is earned upon certification as RBT, typically within 21 days.
Experience in these fields is a plus!
Childcare (nanny, babysitter, preschool teacher, tutor, etc.)
Mental health professionals and advocates (QMHP, behavioral health technicians)
Camp counselors, volunteers, or Sunday school teachers
Degrees in teaching, special education, sociology, psychology, or related fields (any degree preferred)
Experience as paraprofessionals, direct support, or life skills assistants
Passion for working with children with Autism Spectrum Disorder
Eagerness to join a caring, team-oriented culture
IT Helpdesk, Security & Network Technician Instructor
Technical assistant job in Dallas, TX
Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus
Ready to lead in tech education?
IT Service Coordinator (Onsite)
Technical assistant job in Carrollton, TX
The Service Desk Coordinator is responsible for attaining maximum utilization and prioritization of internal and field resources through daily dispatch of service requests by both monitoring and managing incoming client requests so requests can be dispatched to the appropriate resource and location. The ideal candidate must be an effective communicator, well organized and able to multitask.
Basic Functions:
Primary responsibility is overall staff coordination, not direct technical support.
Act as the single point of contact to the customer for coordinating service delivery.
Manage ConnectWise calendar appointments for all technical support staff to coordinate project and support work maximizing utilization.
Pre-process service requests as they arrive through email, manual entry, or direct customer input.
Monitor resource schedules to ensure prompt time entry on service requests.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
Creation of service tickets for technical support staff.
Tracks and manages location of all technical support staff to ensure timely recording of all support activities and the resolutions of issues.
Assist in the creation and processing of estimates and orders.
Primary Objectives & Responsibilities:
Communicate with clients and staff to effectively schedule service tickets.
Work collaboratively with clients, support staff, and management to avoid scheduling/prioritization issues.
Maximize schedule efficiency and effectiveness of technical support staff.
Creates new requests from phone calls and offers technical support to resolve simple/fast requests immediately when possible/practical.
Schedule delivered equipment or software installation based upon estimated scope of work.
Review/prioritize outstanding support requests.
Assign and update ticket priority levels per company standards and based upon client feedback.
Ensure that the right resources are assigned, that they have the appropriate information, time allocated, and any other resources required to do the job.
While managing the schedule and/or rescheduling of any activities required to resolve tickets, also review the root cause behind any resolution delays, assignment rescheduling, etc. to ensure efficient work and timely issue resolution.
Performs scheduling for routine pre-scheduled activity, on-demand requests, and emergency requests.
Ensures that ConnectWise Dispatch Portal provides an accurate reflection of work scheduled on-site, remotely, or employee out of office.
Coordinate rescheduling as needed to accommodate urgent support requests.
Track and monitor staff location and availability.
Ensures that calendars accurately reflects staff disposition (such as ensuring that on-site/remote status is accurate).
Ensures that the company on-call schedule is current with on-call assignments.
Installation Technician assistant
Technical assistant job in Carrollton, TX
Job DescriptionBenefits:
401(k) matching
Company parties
Competitive salary
Free uniforms
Paid time off
Benefits/Perks
Flexible Scheduling
Competitive Compensation $18-$25
Career Advancement Opportunities
Job Summary
We are seeking a talented Window coverings expert to join our team! In this role, you will construct, install, and repair structures and fixtures of wood, plywood, and wallboard using the carpenters hand and power tools. The ideal candidate is hard-working and dedicated to producing quality work. If you are an experienced Carpenter with a positive attitude, we want to hear from you.
4 DAY WORK WEEK WITH SOME OVERTIME POSIBLE
Responsibilities
Follow all safety rules and regulations
Maintain a clean and safe work environment
Use blueprints, sketches, or building plans to determine construction requirements and materials needed
Install products up to manufactures standards
Install fixtures and materials such as windows, flooring, trim, and hardware
Interact with customers, suppliers, and other construction professionals
Qualifications
Previous experience as a Carpenter is preferred
Strong understanding of mathematical concepts and measurements
Ability to read and take action on blueprints
Ability to safely operate hand and power carpentry tools
Knowledge of building regulations and codes
Ability to stand for long periods and lift heavy objects
Prime Tech Support
Technical assistant job in Richardson, TX
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Analyze, use and configure network management applications for medium to critical complexity networks.
Phone/email/fax consultation to debug network systems problems of increasing levels of complexity; provides support on a world-wide basis.
Manage workload and other assignments efficiently while being able to resolve time-critical situations reliable and professionally.
Provide systems product training and mentoring to other CSE's and assist in problem resolution where required.
Utilize test equipment and configurations in CSE lab for simulations of real problems.
Escalate systems and problems to appropriate internal resources and resolve on a timely basis.
Accurately and completely document problems and solutions on case notes and bug reports
Strong SNMP Skills.
Qualifications
1+ year of Linux/Unix knowledge above user-level. Would prefer RHCE certification.
MySQL expertise and good Java Knowledge.
CCNA level networking knowledge or certification.
Virtualization knowledge VMWare, or KVM, or Hyper-V experience.
Additional Information
Please contact:
Sanket Kokne
************
sanket.kokne(@)collabera.com
TDA - F&N - Technical Assistance Specialist (58524)
Technical assistant job in Dallas, TX
TDA - F&N - Technical Assistance Specialist (58524) (00054396) Organization: DEPARTMENT OF AGRICULTURE Primary Location: Texas-Austin Work Locations: Waco State Office Building 801 Austin Avenue Suite 940 Waco 76710 Other Locations: Texas-Waco, Texas-Fort Worth, Texas-Lubbock, Texas-Dallas, Texas-Houston, Texas-San Antonio Job: Management Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.
00 Travel: Yes, 25 % of the Time State Job Code: 1574 Salary Admin Plan: B Grade: 21 Salary (Pay Basis): 5,800.
00 - 6,300.
00 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Nov 20, 2025, 2:15:16 PM Closing Date: Dec 10, 2025, 5:59:00 AM Description FOOD & NUTRITION TECHNICAL ASSISTANCE SPECIALISTSalary Information: B21, $5,800.
00 - $6,300.
00/MO.
State Classification: 1574 - Program Specialist VFLSA Status: ExemptPosting Number: 26-58524-2RLocation: Austin, Ft.
Worth, Waco, San Antonio, Lubbock, Houston, TX Telework Option: TDA does not offer telework, and all employees are required to be physically present for work.
HOW TO APPLYApply online via CAPPS.
Applicants applying in WIT must complete the supplemental questions to be considered for the position.
To complete the supplemental questions, go to CAPPS Recruit.
WHO ARE WEThe Texas Department of Agriculture's Food and Nutrition Division administers 12 federal child and special nutrition programs and more than $2.
5 billion in federal money annually.
These programs aim to reduce hunger, encourage strong nutrition, and support local economies across Texas.
WHAT YOU'LL DOThe Food & Nutrition (F&N) Technical Assistance Specialist will perform advanced consultative services and technical assistance.
You will provide policy guidance, program expertise, implementation, and process direction to Education Service Centers (ESCs), community organizations, and the general public.
You will work under limited supervision with considerable latitude for initiative and independent judgment.
PRIMARY RESPONSIBILITIESProvide clarification and procedural guidance to all Contracting Entities (CE) to ensure consistent messaging and accurate technical assistance on behalf of the agency.
Provide accurate training and procedural guidance to all CE on all food and nutrition programs.
Serve as a subject matter expert on the federal nutrition programs to include orientation and training on all food program areas and provide excellent technical assistance to customers that accurately reflects TDA guidance.
Review and identify training topics and materials that are needed to address CE audit performance and CE training requests across the state for child nutrition programs.
Keep abreast of the laws, regulations, policies, and procedures to provide guidance and direction to designated or identified workgroups on policy affecting efforts to support federal nutrition programs.
Collaborate in policy and compliance meetings, providing relevant information on operational and current processes to ensure proper understanding and coordinated direction, including the resolution of noncompliance and related issues.
Participates in program planning, development, and implementation, including determining trends and resolving technical problems.
Follow all TDA policies and procedures.
Perform other duties as assigned.
Qualifications QUALIFICATIONS/REQUIREMENTS FOR THE POSITION (The application must state how each of the following qualifications are met - resumes do not take the place of the required state of Texas application which must be completed in CAPPS or WIT.
) Bachelor's degree.
(one year of work experience related to the duties and responsibilities may substitute for one year of college) Minimum three (3) years of work experience as a Child Nutrition Director, ESC Consultant, or manager of community programs such as childcare centers, day care homes, or adult centers with operational and managerial application for the Child and Adult Care Food Program.
Work experience reviewing, analyzing, and/or applying federal and state policies to federal programs.
Work experience in developing and providing one-on-one and group training to a diverse audience.
Work experience analyzing and interpreting data for program effectiveness.
Valid Texas driver's license and an acceptable driving record.
PREFERRED QUALIFICATIONSBachelor's or Master's degree in institutional management, nutrition, dietetics, family and consumer science, public health, instructional design, or related field.
Registered Dietitian Nutritionist.
School Nutrition Specialist Credentialing.
KNOWLEDGE, SKILLS & ABILITIESKnowledge of food and nutrition of USDA regulations for Child Nutrition programs; of local, state, and federal laws related to the program area; National School Lunch and Breakfast programs, Summer Food Service Program and Child and Adult Care Food Program.
Knowledge of public administration techniques, training, and program management processes.
Skill in providing customer service excellence to both internal and external customers; in identifying measures or indicators of program performance; in managing multiple projects; and in the use of a computer and applicable software.
Ability to gather, assemble, correlate, and analyze facts; to establish goals and objectives; to devise solutions to administrative problems; to develop, evaluate, and interpret administrative policies and procedures; and to exercise sound judgment and discretion; and to maintain the highest level of confidentiality.
PHYSICAL REQUIREMENTS & WORKING CONDITIONSRequires working in a normal office work environment and may have exposure to dust and environmental allergens consistent with normal business activities and human contact.
Mostly sedentary in nature but may involve walking; standing; pulling and pushing; kneeling, stooping, and bending; performing tasks requiring fine motor skills and coordination; and safely lifting and carrying items weighing up to 50 pounds.
Must be able to work extended periods at a computer and may require working extended hours and some evenings and weekends, as needed.
May involve travel (up to *30%), occasionally overnight.
TELEWORK & WORK HOURSThe agency does not offer telework.
TDA employees are required to be physically present for work.
The agency's core business hours are from 8:00 a.
m.
to 5:00 p.
m.
, Monday through Friday.
TDA also provides limited customer service between 6:00-8:00 a.
m.
and 5:00-6:00 p.
m.
H-1B Visa Sponsorship:We are unable to sponsor or take over sponsorship of an employment Visa.
BENEFITSThe State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation.
Benefits include:ü Retirement Planü Paid Group Health & Life Insurance for employeesü Paid Holidaysü Paid Vacation Leaveü Paid Sick Leaveü Longevity Payü Dentalü Visionü Dependent Optional Life Insuranceü Voluntary AD&D Insuranceü Dependent Health & Life Insuranceü Health & Dependent care flexible spending accounts Only candidates selected for an interview will be contacted.
A skills exercise may be conducted at the time of the interview.
Due to the high volume of applications, we do not accept telephone calls.
If you submitted your application through the CAPPS Career Center, you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.
*A valid government-issued driver's license, which is recognized by the Texas Department of Public Safety and in good standing, and an acceptable driving record are required.
TDA will verify this information with the Texas Department of Public Safety.
Applicants with a driver's license not issued by the State of Texas should obtain and be prepared to provide a copy of their current driving record on or before their first day Background Checks: A criminal conviction records check is required for applicants who are selected for a position.
Equal Employment Opportunity (EEO): TDA is an equal employment opportunity (EEO) employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, military status, or protected activity.
Reasonable Accommodations: If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview or an HR representative at ************.
Whenever possible, please give the hiring or HR representative sufficient time to consider and respond to your request.
TDA participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization.
Military and Former Foster Child Employment Preference: TDA complies with the provisions of the veterans and former foster child employment preference acts.
Please contact our Human Resources-Veterans Liaison at ************** for assistance.
Go to **************************
com/, ************
onetonline.
org/, or ***********
careeronestop.
org/ for assistance in translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Program Management MOS Codes.
Auto-ApplyTDA - F&N - Technical Assistance Specialist (58524)
Technical assistant job in Dallas, TX
TDA - F&N - Technical Assistance Specialist (58524) (00054396) Organization: DEPARTMENT OF AGRICULTURE Primary Location: Texas-Austin Work Locations: Waco State Office Building 801 Austin Avenue Suite 940 Waco 76710 Other Locations: Texas-Waco, Texas-Fort Worth, Texas-Lubbock, Texas-Dallas, Texas-Houston, Texas-San Antonio Job: Management Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.
00 Travel: Yes, 25 % of the Time State Job Code: 1574 Salary Admin Plan: B Grade: 21 Salary (Pay Basis): 5,800.
00 - 6,300.
00 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Nov 20, 2025, 8:15:16 AM Closing Date: Dec 9, 2025, 11:59:00 PM Description FOOD & NUTRITION TECHNICAL ASSISTANCE SPECIALISTSalary Information: B21, $5,800.
00 - $6,300.
00/MO.
State Classification: 1574 - Program Specialist VFLSA Status: ExemptPosting Number: 26-58524-2RLocation: Austin, Ft.
Worth, Waco, San Antonio, Lubbock, Houston, TX Telework Option: TDA does not offer telework, and all employees are required to be physically present for work.
HOW TO APPLYApply online via CAPPS.
Applicants applying in WIT must complete the supplemental questions to be considered for the position.
To complete the supplemental questions, go to CAPPS Recruit.
WHO ARE WEThe Texas Department of Agriculture's Food and Nutrition Division administers 12 federal child and special nutrition programs and more than $2.
5 billion in federal money annually.
These programs aim to reduce hunger, encourage strong nutrition, and support local economies across Texas.
WHAT YOU'LL DOThe Food & Nutrition (F&N) Technical Assistance Specialist will perform advanced consultative services and technical assistance.
You will provide policy guidance, program expertise, implementation, and process direction to Education Service Centers (ESCs), community organizations, and the general public.
You will work under limited supervision with considerable latitude for initiative and independent judgment.
PRIMARY RESPONSIBILITIESProvide clarification and procedural guidance to all Contracting Entities (CE) to ensure consistent messaging and accurate technical assistance on behalf of the agency.
Provide accurate training and procedural guidance to all CE on all food and nutrition programs.
Serve as a subject matter expert on the federal nutrition programs to include orientation and training on all food program areas and provide excellent technical assistance to customers that accurately reflects TDA guidance.
Review and identify training topics and materials that are needed to address CE audit performance and CE training requests across the state for child nutrition programs.
Keep abreast of the laws, regulations, policies, and procedures to provide guidance and direction to designated or identified workgroups on policy affecting efforts to support federal nutrition programs.
Collaborate in policy and compliance meetings, providing relevant information on operational and current processes to ensure proper understanding and coordinated direction, including the resolution of noncompliance and related issues.
Participates in program planning, development, and implementation, including determining trends and resolving technical problems.
Follow all TDA policies and procedures.
Perform other duties as assigned.
Qualifications QUALIFICATIONS/REQUIREMENTS FOR THE POSITION (The application must state how each of the following qualifications are met - resumes do not take the place of the required state of Texas application which must be completed in CAPPS or WIT.
) Bachelor's degree.
(one year of work experience related to the duties and responsibilities may substitute for one year of college) Minimum three (3) years of work experience as a Child Nutrition Director, ESC Consultant, or manager of community programs such as childcare centers, day care homes, or adult centers with operational and managerial application for the Child and Adult Care Food Program.
Work experience reviewing, analyzing, and/or applying federal and state policies to federal programs.
Work experience in developing and providing one-on-one and group training to a diverse audience.
Work experience analyzing and interpreting data for program effectiveness.
Valid Texas driver's license and an acceptable driving record.
PREFERRED QUALIFICATIONSBachelor's or Master's degree in institutional management, nutrition, dietetics, family and consumer science, public health, instructional design, or related field.
Registered Dietitian Nutritionist.
School Nutrition Specialist Credentialing.
KNOWLEDGE, SKILLS & ABILITIESKnowledge of food and nutrition of USDA regulations for Child Nutrition programs; of local, state, and federal laws related to the program area; National School Lunch and Breakfast programs, Summer Food Service Program and Child and Adult Care Food Program.
Knowledge of public administration techniques, training, and program management processes.
Skill in providing customer service excellence to both internal and external customers; in identifying measures or indicators of program performance; in managing multiple projects; and in the use of a computer and applicable software.
Ability to gather, assemble, correlate, and analyze facts; to establish goals and objectives; to devise solutions to administrative problems; to develop, evaluate, and interpret administrative policies and procedures; and to exercise sound judgment and discretion; and to maintain the highest level of confidentiality.
PHYSICAL REQUIREMENTS & WORKING CONDITIONSRequires working in a normal office work environment and may have exposure to dust and environmental allergens consistent with normal business activities and human contact.
Mostly sedentary in nature but may involve walking; standing; pulling and pushing; kneeling, stooping, and bending; performing tasks requiring fine motor skills and coordination; and safely lifting and carrying items weighing up to 50 pounds.
Must be able to work extended periods at a computer and may require working extended hours and some evenings and weekends, as needed.
May involve travel (up to *30%), occasionally overnight.
TELEWORK & WORK HOURSThe agency does not offer telework.
TDA employees are required to be physically present for work.
The agency's core business hours are from 8:00 a.
m.
to 5:00 p.
m.
, Monday through Friday.
TDA also provides limited customer service between 6:00-8:00 a.
m.
and 5:00-6:00 p.
m.
H-1B Visa Sponsorship:We are unable to sponsor or take over sponsorship of an employment Visa.
BENEFITSThe State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation.
Benefits include:ü Retirement Planü Paid Group Health & Life Insurance for employeesü Paid Holidaysü Paid Vacation Leaveü Paid Sick Leaveü Longevity Payü Dentalü Visionü Dependent Optional Life Insuranceü Voluntary AD&D Insuranceü Dependent Health & Life Insuranceü Health & Dependent care flexible spending accounts Only candidates selected for an interview will be contacted.
A skills exercise may be conducted at the time of the interview.
Due to the high volume of applications, we do not accept telephone calls.
If you submitted your application through the CAPPS Career Center, you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.
*A valid government-issued driver's license, which is recognized by the Texas Department of Public Safety and in good standing, and an acceptable driving record are required.
TDA will verify this information with the Texas Department of Public Safety.
Applicants with a driver's license not issued by the State of Texas should obtain and be prepared to provide a copy of their current driving record on or before their first day Background Checks: A criminal conviction records check is required for applicants who are selected for a position.
Equal Employment Opportunity (EEO): TDA is an equal employment opportunity (EEO) employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, military status, or protected activity.
Reasonable Accommodations: If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview or an HR representative at ************.
Whenever possible, please give the hiring or HR representative sufficient time to consider and respond to your request.
TDA participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization.
Military and Former Foster Child Employment Preference: TDA complies with the provisions of the veterans and former foster child employment preference acts.
Please contact our Human Resources-Veterans Liaison at ************** for assistance.
Go to **************************
com/, ************
onetonline.
org/, or ***********
careeronestop.
org/ for assistance in translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Program Management MOS Codes.
Auto-ApplyTier 1, IT Help Desk Support
Technical assistant job in Dallas, TX
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
Hybrid Work Options, Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
Problem management and escalation of issues in a timely manner
Prioritization of tasks and meeting of deadlines, excellent time management skills
Excellent troubleshooting and assessment skills
Excellent written/verbal communication skills
Must be a team player with outstanding customer service skills
Entry of time sheets, expense reports and documentation on or before deadline
Keep up-to-date on market trends, theory and new ways of doing things; embrace change
Assist with change-management activities
Prepare and deliver complete and concise documentation for all projects
Present progress reports to immediate supervisor and or Project Manager (if so assigned)
Help turn business problems into technical solutions
Manage deployment of equipment in compliance with established technology policies.
Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
2+ years experience in IT related study or field.
Must possess basic knowledge and experience with:
Windows 7/8/10
Microsoft Office suite
Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
Understanding of basic network concepts
Understanding of application, desktop, and server virtualization
Understanding of Desktop Deployment / Imaging
Bachelor's Degree a plus
Desired Experience/Certifications
Certifications
CompTIA A+ Certification a plus
Windows Server 2008/ 2012/ 2016
Microsoft Office 365 Admin portal
Understanding of File Permissions (NTFS & Sharing)
High School Degree required
Associate's Degree or higher preferred
Work Environment and Physical Demands
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
The noise level in the work environment is moderate.
Frequent local travel required
Auto-ApplyIT Support Specialist- Tier 1
Technical assistant job in Plano, TX
Job DescriptionDescription:
Department: IT Services
Reports to: ITS Supervisor
:
Edge is a provider of integrated, managed voice, data technology systems, and services for business.
Position Description:
Provide Tier 1 IT desktop support and hospitality-related third-party vendor platform support to Edge's commercial customers.
Primary Responsibilities:
Serve as the first contact with customers who need technical assistance.
Remotely assist users with desktop, printer, and other connected device troubleshooting.
Perform troubleshooting and issue resolution for shared resource access, hardware, and software configurations.
Perform OS and other software and firmware updates and patch management.
First-level identification and escalation of major incidents using the approved IT escalation processes.
Document all work performed through a support ticketing system and effectively track and route incidents to the appropriate teams within IT.
Perform network administration functions, user account permissions, and Active Directory changes.
Follow up with clients to ensure issue resolution is complete and satisfactory.
Other Responsibilities:
Assist in creating knowledgebase articles, checklists, and FAQs.
Willingness to learn industry-specific and proprietary management systems.
Flexibility and willingness to work holidays, longer hours on a case-by-case basis, and other shifts as required.
Accommodate occasional shift changes based on coverage requirements and special events.
Requirements:
Required Skills & Experience:
Knowledge of Windows desktop and server operating systems, 0365, Active Directory, and Exchange.
Strong customer service and problem-solving skills, including the ability to respond diligently, promptly, and courteously to users' questions or issues.
Benefits:
As a full-time employee, you'll receive a competitive salary along with a comprehensive benefits package. This includes medical, dental, and vision coverage, a 401(k) retirement plan, paid time off (PTO), short-term/long-term disability, life insurance, and opportunities for professional growth. We're committed to fostering a collaborative and supportive work environment where you're encouraged to contribute and grow with the company.
Instructional Technology Assistant
Technical assistant job in Little Elm, TX
Job Title: Instructional Technology Assistant Reports to: Campus Principal Dept.: Technology Services Exemption Status: Non-Exempt Pay Grade: CP3 Work Calendar: 183 Days Primary Purpose: Responsible for delivering basic computer skills instruction to elementary students in grades PK-3. Duties also include assisting campus Library/Media Specialist and assisting with managing student devices at the assigned campus.
Qualifications:
Education/Certification:
* High School Diploma (Associate' Degree Preferred)
* Valid Texas Instructional Aide Certificate
Special Knowledge/Skills:
* Knowledge for computer workstation setup
* Knowledge of computer hardware and software applications
* Ability to maintain computers and peripherals
* Ability to diagnose computer problems
Major Responsibilities and Duties:
* Teach computer skills to general and special needs primary and upper elementary students. Skills taught include, however not limited to, keyboarding, word processing, slide show, integration if graphics, internet research and internet safety.
* Provide technical assistance to student users of computers and software.
* Assist with the organization and distribution of technology based material for classroom use.
* Assist with detection and resolution of software application and hardware problems.
* Assist Principal(s) and Campus Committees with planning of technology training and implementation of technology plans.
* Maintain accurate inventory of student hardware, other equipment and material at assigned site(s).
* Identify, request, and control the inventory of repairs at assigned site(s).
* Comply with policies established by Federal and State law, State Board of Education rule, and Local board policy.
* Comply with all district and campus routines and regulations.
* Performs other duties as assigned.
Supervisory Responsibilities:
As assigned by Campus Principal
Mental Demands / Physical Demands / Environmental Factors:
Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or van.
Posture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting.
Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders.
Lifting: Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over).
Environment: Exposure to electrical hazards; occasional prolonged and irregular hours; occasional district- wide travel. Work must be performed on site
Mental Demands: Work with frequent interruptions; maintain emotional control under stress.
This job description describes the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Little Elm ISD does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, military status, genetic information, or on any other basis prohibited by law. Additionally, the District does not discriminate against an employee or applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminatory employment practice. Employment decisions will be made on the basis of each applicant's job qualifications, experience, and abilities.
El Distrito Escolar Independiente de Little Elm no discrimina a ningún empleado o candidato a empleo por razón de raza, color, religión, sexo, nacionalidad, edad, incapacidad, estatus militar, información genética o de cualquier otra razón prohibida por ley. Además, el distrito escolar no discrimina a ningún empleado o candidato a empleo que actúe oponiéndose a ese tipo de discriminaciones o que participe en la investigación de una queja relacionada con alguna práctica discriminatoria en la contratación. La toma de decisiones respecto a una contratación se hará en función de las calificaciones, experiencia y habilidades del candidato.
0000004546.COMPUTER LAB ASSISTANT.JUV-TITLE I-D
Technical assistant job in Dallas, TX
Provides instructional support to students utilizing the computer laboratory and assists teachers to ensure established lesson plans, activities, materials and equipment are provided to students. Management Scope: Assists approximately fifteen (15) students per class session for six (6) to seven (7) class periods per day over a 180 day school year. Education, Experience and Training:
Graduation from an accredited high school/GED Program. Four (4) years of clerical/administrative related work experience or sixty (60) hours from an accredited college or university in a job related field of study or a combination of the two.
Special Requirements/Knowledge, Skills & Abilities:
Highly skilled in the use of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Must pass an extensive background investigation. Mandatory drug testing prior to employment and will be subject to random, unannounced drug and/or alcohol testing during employment.
“Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment.”
Physical/Environmental Requirements:
· Standard classroom environment within a secured facility. May require prolonged sitting, standing, walking and ability to lift and carry up to 25 lbs., unassisted.
· An employee may be transferred to another department, shift, location, or facility based on the needs of the Department.
· Working in a 24-hour facility may make the employee subject to working mandatory overtime or remaining on duty and working all, or a part of, an additional shift (“double shift”).
· The incumbent is / may be considered to be ‘essential personnel' subject to being held over or called back to a work location or alternate site at all times. When required, you will be notified by your supervisor.
· Must be at least 21 years of age (for applicable positions) and must pass all portions (physical/written) of the Juvenile Academy to continue employment or all standards related to PREA and Ethics for specific positions. 1. Provides support to students in the use of computers, printers and instructional software according to established Individual Education Plans (IEP) to ensure student needs are being met.
2. Assists in tutoring instructional subjects to students through the use of computer software according to guidelines established by the Texas Education Agency (TEA), charter policies and administrative regulations.
3. Collaborates with teachers on student IEPs, monitors student comprehension and progress, and notifies teachers in the event further modifications are necessary.
4. Records data and manages physical and computerized files of student records.
5. Communicates and resolves hardware/software problems through I.T. Services, maintains inventory of computer supplies and learning materials, and ensures computer lab is clean and orderly.
6. Administers formal and informal testing to evaluate student success.
7. Performs other duties as assigned.
Auto-ApplyEnablement Tech Planning & Analysis, Associate
Technical assistant job in Plano, TX
We are looking for a candidate to join the FP&A team supporting Global Technology. The team is responsible for providing value added financial reporting, planning/forecasting and analysis to help our Global Technology organization to improve financial performance, achieve key business priorities and make informed decisions.
The role will involve ownership of the various tasks and projects listed below, and will give you a broad exposure to the business drivers of Global Technology, and Enablement Tech specifically. You will work closely with the broader Financial Planning & Analysis team and also will be expected to interact with peers and business leaders in the product desks and other areas as necessary.
**Job responsibilities:**
+ Self-start and lead projects to drive global consistency and create synergies across the team.
+ Provide a high level of responsiveness to executive ad-hoc requests related to results, presentation development, and analysis to key stakeholders for multiple products
+ Acting as a key liaison to the business / Technology Group Owner CFOs & wider Finance team
+ Perform variance analysis to understand the key drivers of the results and provide commentary explaining changes from prior forecasts/budgets.
+ Enhance controls and streamline processes through automation where possible.
+ Conduct analyses from financials to understand business drivers to identify opportunities to improve business results
+ Develop mock-ups quickly and iteratively for management presentations, reports, and dashboards
+ Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques.
**Required qualifications, capabilities, and skills:**
+ BA/BS in Finance, Economics, Accounting or other related area
+ Minimum of 4+ years of relevant Financial Services experience.
+ Strong technical and analytical skills, including proficiency with Excel, PowerPoint, Essbase, and other financial applications.
+ Inquisitive, enthusiastic and diligent, and capable of challenging peers.
+ Strong verbal and written communication skills with the ability to articulate complex issues clearly.
+ Highly motivated and able to maintain composure in a fast-paced environment and prioritize projects accordingly.
+ Desire and ability to understand and effectively utilize MIS reporting systems
+ Integrity in handling highly sensitive and confidential information.
+ Knowledge and understanding of financial principles and ability to link results to activities
**Preferred qualifications, capabilities, and skills:**
+ Team player with the ability to be respected as a trusted partner for the Business, Finance, and F&BM teams.
+ Experience with Essbase, PI, Tableau, Alteryx, Python or Qlikview a plus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Handyman / Home Service Technician Assistant
Technical assistant job in Flower Mound, TX
Responsive recruiter Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Free uniforms
Signing bonus
Training & development
Role: Handyman Assistant / Home Service Technician Assistant in Flower Mound, TX
TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance.
This is a great opportunity to grow with a purpose-driven company that values integrity, respect, and quality work.
What You'll Do
Assist with home repairs and maintenance projects
Prep work areas, handle clean-up, and organize materials
Learn to work with tools, materials, and customers the right way
Support senior safety upgrades and general home care needs
Represent the TruBlue brand with professionalism and a willingness to help
Who You Are
Dependable, respectful, and ready to learn
Interest in carpentry, painting, or general home repairs
Comfortable taking direction and working with a team
Valid driver's license and reliable transportation
Legally eligible to work in the U.S.
Owns or is working toward acquiring basic tools (preferred, not required)
What You'll Get
Consistent work and regular hours
Flexible scheduling and strong team support
TruBlue gear provided
On-the-job training from experienced professionals
A team-first environment where your effort is valued
The chance to grow a career while making a difference
Why TruBlue We're here to serve, and we're proud of the work we do. From day one, you'll be part of a team that's improving lives through home safety, service, and care. If you're ready to do meaningful work and grow into a professional role, TruBlue is ready for you. Compensation: $16.00 - $22.00 per hour
TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician.
Thank you for considering a position with TruBlue.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
Auto-ApplyHandyman / Home Service Technician Assistant
Technical assistant job in Flower Mound, TX
Benefits: Bonus based on performance Competitive salary Flexible schedule Free uniforms Signing bonus Training & development Role: Handyman Assistant / Home Service Technician Assistant in Flower Mound, TX TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance.
This is a great opportunity to grow with a purpose-driven company that values integrity, respect, and quality work.
What You'll Do
Assist with home repairs and maintenance projects
Prep work areas, handle clean-up, and organize materials
Learn to work with tools, materials, and customers the right way
Support senior safety upgrades and general home care needs
Represent the TruBlue brand with professionalism and a willingness to help
Who You Are
Dependable, respectful, and ready to learn
Interest in carpentry, painting, or general home repairs
Comfortable taking direction and working with a team
Valid driver's license and reliable transportation
Legally eligible to work in the U.S.
Owns or is working toward acquiring basic tools (preferred, not required)
What You'll Get
Consistent work and regular hours
Flexible scheduling and strong team support
TruBlue gear provided
On-the-job training from experienced professionals
A team-first environment where your effort is valued
The chance to grow a career while making a difference
Why TruBlue
We're here to serve, and we're proud of the work we do. From day one, you'll be part of a team that's improving lives through home safety, service, and care. If you're ready to do meaningful work and grow into a professional role, TruBlue is ready for you.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
Handyman / Home Service Technician Assistant
Technical assistant job in Flower Mound, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Free uniforms
Signing bonus
Training & development
Role: Handyman Assistant / Home Service Technician Assistant in Flower Mound, TX
TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance.
This is a great opportunity to grow with a purpose-driven company that values integrity, respect, and quality work.
What Youll Do
Assist with home repairs and maintenance projects
Prep work areas, handle clean-up, and organize materials
Learn to work with tools, materials, and customers the right way
Support senior safety upgrades and general home care needs
Represent the TruBlue brand with professionalism and a willingness to help
Who You Are
Dependable, respectful, and ready to learn
Interest in carpentry, painting, or general home repairs
Comfortable taking direction and working with a team
Valid drivers license and reliable transportation
Legally eligible to work in the U.S.
Owns or is working toward acquiring basic tools (preferred, not required)
What Youll Get
Consistent work and regular hours
Flexible scheduling and strong team support
TruBlue gear provided
On-the-job training from experienced professionals
A team-first environment where your effort is valued
The chance to grow a career while making a difference
Why TruBlue
Were here to serve, and were proud of the work we do. From day one, youll be part of a team thats improving lives through home safety, service, and care. If you're ready to do meaningful work and grow into a professional role, TruBlue is ready for you.
IT Service Coordinator (Onsite)
Technical assistant job in Carrollton, TX
The Service Desk Coordinator is responsible for attaining maximum utilization and prioritization of internal and field resources through daily dispatch of service requests by both monitoring and managing incoming client requests so requests can be dispatched to the appropriate resource and location. The ideal candidate must be an effective communicator, well organized and able to multitask.
Basic Functions:
Primary responsibility is overall staff coordination, not direct technical support.
Act as the single point of contact to the customer for coordinating service delivery.
Manage ConnectWise calendar appointments for all technical support staff to coordinate project and support work maximizing utilization.
Pre-process service requests as they arrive through email, manual entry, or direct customer input.
Monitor resource schedules to ensure prompt time entry on service requests.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
Creation of service tickets for technical support staff.
Tracks and manages location of all technical support staff to ensure timely recording of all support activities and the resolutions of issues.
Assist in the creation and processing of estimates and orders.
Primary Objectives & Responsibilities:
Communicate with clients and staff to effectively schedule service tickets.
Work collaboratively with clients, support staff, and management to avoid scheduling/prioritization issues.
Maximize schedule efficiency and effectiveness of technical support staff.
Creates new requests from phone calls and offers technical support to resolve simple/fast requests immediately when possible/practical.
Schedule delivered equipment or software installation based upon estimated scope of work.
Review/prioritize outstanding support requests.
Assign and update ticket priority levels per company standards and based upon client feedback.
Ensure that the right resources are assigned, that they have the appropriate information, time allocated, and any other resources required to do the job.
While managing the schedule and/or rescheduling of any activities required to resolve tickets, also review the root cause behind any resolution delays, assignment rescheduling, etc. to ensure efficient work and timely issue resolution.
Performs scheduling for routine pre-scheduled activity, on-demand requests, and emergency requests.
Ensures that ConnectWise Dispatch Portal provides an accurate reflection of work scheduled on-site, remotely, or employee out of office.
Coordinate rescheduling as needed to accommodate urgent support requests.
Track and monitor staff location and availability.
Ensures that calendars accurately reflects staff disposition (such as ensuring that on-site/remote status is accurate).
Ensures that the company on-call schedule is current with on-call assignments.
Technical Support
Technical assistant job in Carrollton, TX
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Position Details:
Job Details: Help Desk Support
Duration: 6 month (may extend)
Location: Carrollton, TX
Responsibilities:
• Provide front line phone queue support for customers.
• Enter detailed information for each call into call tracking system.
• Responsible for handling all calls through resolution in a timely manner.
• Consistently exceeds customer expectations for service quality and is able to identify needs and solutions for improving customer experience.
• Meet call volume, call time, and quality standards as defined by the department.
Qualifications:
• 1-2 years experience in a call center environment.
• 2+ years in supporting a technical/product software environment.
• Strong telephone skills.
• Demonstrable Product (software and web application) Support and Customer Service experience.
• Demonstrable troubleshooting skills.
Additional Information
To know more about this position, please contact:
Monil Narayan
************
monil.narayan(@)collabera.com
Enablement Tech Planning & Analysis, Associate
Technical assistant job in Plano, TX
We are looking for a candidate to join the FP&A team supporting Global Technology. The team is responsible for providing value added financial reporting, planning/forecasting and analysis to help our Global Technology organization to improve financial performance, achieve key business priorities and make informed decisions.
The role will involve ownership of the various tasks and projects listed below, and will give you a broad exposure to the business drivers of Global Technology, and Enablement Tech specifically. You will work closely with the broader Financial Planning & Analysis team and also will be expected to interact with peers and business leaders in the product desks and other areas as necessary.
Job responsibilities:
Self-start and lead projects to drive global consistency and create synergies across the team.
Provide a high level of responsiveness to executive ad-hoc requests related to results, presentation development, and analysis to key stakeholders for multiple products
Acting as a key liaison to the business / Technology Group Owner CFOs & wider Finance team
Perform variance analysis to understand the key drivers of the results and provide commentary explaining changes from prior forecasts/budgets.
Enhance controls and streamline processes through automation where possible.
Conduct analyses from financials to understand business drivers to identify opportunities to improve business results
Develop mock-ups quickly and iteratively for management presentations, reports, and dashboards
Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques.
Required qualifications, capabilities, and skills:
BA/BS in Finance, Economics, Accounting or other related area
Minimum of 4+ years of relevant Financial Services experience.
Strong technical and analytical skills, including proficiency with Excel, PowerPoint, Essbase, and other financial applications.
Inquisitive, enthusiastic and diligent, and capable of challenging peers.
Strong verbal and written communication skills with the ability to articulate complex issues clearly.
Highly motivated and able to maintain composure in a fast-paced environment and prioritize projects accordingly.
Desire and ability to understand and effectively utilize MIS reporting systems
Integrity in handling highly sensitive and confidential information.
Knowledge and understanding of financial principles and ability to link results to activities
Preferred qualifications, capabilities, and skills:
Team player with the ability to be respected as a trusted partner for the Business, Finance, and F&BM teams.
Experience with Essbase, PI, Tableau, Alteryx, Python or Qlikview a plus
Auto-ApplyIT Help Desk Technician - Onsite Only - Carrollton, TX
Technical assistant job in Dallas, TX
IT Help Desk Technician Job Description:
We are seeking a talented IT Help Desk Technician to join our team and provide technical support to our employees. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for helping others.
Responsibilities:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve hardware and software issues
- Install, configure, and update software and hardware
- Maintain accurate records of technical issues and resolutions
- Collaborate with other IT team members to escalate and resolve complex technical issues
- Assist with the setup and maintenance of computer systems and networks
- Train employees on IT policies and procedures
- Stay up-to-date on the latest technologies and trends in the IT industry
Qualifications:
- 2+ years of experience in IT support or a related field
- Strong knowledge of Windows and Mac operating systems
- Experience troubleshooting hardware, software, and network issues
- Excellent communication and customer service skills
- Ability to work well under pressure and in a fast-paced environment
- Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus
If you are passionate about technology and helping others, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and qualifications.