Post job

Technical assistant jobs in Millcreek, UT - 176 jobs

All
Technical Assistant
Technical Support Technician
Technical Support Specialist
Technical Associate
Technical Services Assistant
Technical Specialist
  • IT Help Desk Technician Tier I

    Larry H. Miller Senior Health 4.6company rating

    Technical assistant job in Sandy, UT

    The IT Help Desk Technician I serves as the first point of contact for technical support across the organization. This role is responsible for resolving Tier I technical issues, providing excellent customer service, and supporting daily IT operations that enable staff to work efficiently and securely. Requirements Serve as the first point of contact for IT support requests via ticketing system, email, phone, chat, or in person. Troubleshoot and resolve Tier 1 issues including password resets, basic hardware support, software issues, and connectivity problems. Document all incidents, requests, and resolutions accurately in the IT service management system (e.g., FreshService). Assist with user onboarding and offboarding, including account provisioning and equipment setup. Support desktop and laptop computers, mobile devices, printers, and standard peripherals. Provide basic support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and Google Workspace. Coach, teach and mentor. Support LHMSH culture by promoting “Friendly, Positive, and Focused on Excellence”. Protect the legal, financial, and moral well-being of Larry H. Miller Senior Health. All other duties as assigned. Job Qualifications: High school diploma or equivalent required; Associate degree in Information Technology or related field preferred. CompTIA A+ certification preferred or ability to obtain within 6-12 months. • 0-2 years of experience in an IT help desk, technical support, or customer service role. Physical Requirements: Regularly required to walk, sit, stand, bend, reach, talk hear, kneel, crouch, stretch, twist, lift 40 pounds and move about. Required vision includes close, vision, distance, peripheral, and the ability to adjust focus. • Prolonged periods of sitting at a desk and working on a computer. Ability to carefully consider all information and make impacting decisions on a regular basis. Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager. Job requires accepting criticism and dealing calmly and effectively with high-stress situations. • Ability to communicate effectively, both orally and in writing. Competencies: Operate with Integrity : Demand the highest ethical standards from self and others by setting an example of positive attitude and professionalism including appropriate work attire, communication with others, and treatment of staff and residents and maintaining a clean and orderly work space. Problem Sensitivity : The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. Dependability : Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performance. Self-Control : Ability to maintain composure, manage emotions, control anger and avoid aggressive behavior, even in very difficult situations. Communication : Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and residents, being aware of others' reactions, and understanding why they react as they do. English Language : Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Time Management : The ability to integrate methods of time management to ensure the needs of residents are met, regular day to day tasks are completed while balancing any urgent situations that may arise. Active Listening : Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Note: The need may arise to revise, supplement, or rescind portions of this , and Larry H. Miller Senior Health reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.
    $39k-75k yearly est. 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • IT Help Desk

    Bc Tech Pro 4.2company rating

    Technical assistant job in Magna, UT

    This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay starts at $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.
    $20.5 hourly 8h ago
  • Technical Support - French

    Collabera 4.5company rating

    Technical assistant job in Salt Lake City, UT

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Analyses business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge. May make recommendations for buy versus build decision. Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience. Typically has 3 to 5 years of relevant technical or business work experience. Applicant must speak French. Flexible work schedule is necessary. This position may require working nights and/or weekends per business needs. Additional Information To know more about the position or to schedule an interview, please contact after applying to the position here: Vishwas Jaggi ************
    $63k-84k yearly est. 60d+ ago
  • Associate Bioprocess Technician (6 Month Term Role/Thursday-Sunday Shift)

    Denali Therapeutics 3.8company rating

    Technical assistant job in Salt Lake City, UT

    Neurodegenerative diseases are one of the largest medical challenges of our time. Denali Therapeutics is a biotechnology company dedicated to developing breakthrough therapies for neurodegenerative diseases through our deep commitment to degeneration biology and principles of translational medicine. Denali is founded on the collaboration of leading scientists, industry experts, and investors who share the vision that scientific discovery energetically applied to translational medicine is the key to delivering effective therapies to patients. We invite you to consider an opportunity with Denali to help achieve our goal of delivering meaningful therapeutics to patients. The Associate Bioprocess Technician's responsibilities span from Media and Buffer Preparation and introduction to Cell Culture and Purification processes. Key Accountabilities/Core Job Responsibilities: * Responsibilities span across media and buffer preparations for production campaigns. This includes, but is not limited to, media and buffer preparation, set-up and take-down of equipment and single-use assemblies, and both testing and actual operations. * Introduction to unit operations as requested which include but not limited to cell culture and purification processes. * Document all manufacturing activities accurately and comprehensively in batch records and document all non-conformance issues * Conduct all activities in accordance with company policies & Standard Operating Procedures, global regulatory guidelines, environmental guidelines, as appropriate, etc. * Remain up to date on all assigned training and ensure completion of any training required for GMP activities prior to executing those activities * Collaborate with cross-functional teams to optimize manufacturing processes and improve efficiency * Partner with Quality and other departments to assess deviations, determine root cause and execute preventive and corrective action * Accurate and timely recording of work time by clocking in and out using designated timekeeping systems. Adherence to company timekeeping policies, including rules regarding overtime, meal breaks, and reporting procedures for any discrepancies. Qualifications/Skills: * High school diploma or GED and 2 years of relevant industry experience. Advanced degree in relevant field of study will be considered towards relevant industry experience. * Builds trustful and effective relationships with authenticity and humility * Confidence to work in a rapidly changing environment * The ability to contribute to a team where employees have a shared purpose and vision; foster a "One Denali" environment * Strong self-awareness of the impact communication and working style has on others * Proficient verbal and written communication skills * Physical - must be able to put on specialized gowning, lift and manipulate items over 25 lbs, climb ladders, stand for multiple hours at a time * Must be able to wear personal protective equipment (e.g., safety shoes, gloves, eye covering, etc.) in a compliant manner for extended periods of time * Must be able to work Thursday through Sunday shift Preferred Qualifications * Previous manufacturing experience in a regulated industry. * Experience in product/process support within a regulated setting * Experience with Good Documentation Practices and Good Manufacturing Practices. Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience. Denali offers a competitive total rewards package, which includes a 401k, healthcare coverage, ESPP and a broad range of other benefits. Learn more at ****************************************** This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future. Denali is committed to its core company value of unity by creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, basis of disability, or any other federal, state, or local protected class. Salt Lake City Drug Testing Policy
    $37k-63k yearly est. 60d+ ago
  • Technical Support Specialist

    Wavetronix 3.6company rating

    Technical assistant job in Springville, UT

    Product Support Technician Success Profile *This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.
    $39k-76k yearly est. Auto-Apply 60d+ ago
  • Roadside assistance tech

    Roadrunner Professional Roadside Solutions

    Technical assistant job in Salt Lake City, UT

    Job Brief: Work on your own schedule. Pretty much free to do as you like until a call comes in. You'll be required to give an accurate ETA updating the customer if you will be late. Customer service is number one responsibility. Accept the call once you receive it and give accurate ETA. Then head to customer confirming the address given is correct. Arrive on time. Treat the customer as if you were helping your own family. This is typically a very stressful time for our customers and we like to make a difference by making the situation go from stressful to just a small hiccup in their day. Mark job complete once you're finished. You'll be changing flat tire out for spare, doing jump starts, or delivering and installing new battery, vehicle unlocks, and fuel deliveries. Responsibilities: Updating customer with new ETA if running late, complete tire changes jump start dead batteries, install new battery if necessary Deliver fluids like gas or fuel Unlock vehicles when keys are locked in them or lost Be able to find customers Ability to work with very little to no supervision Skills Required: Required to have your own tools and have reliable vehicle to drive, but we'll help the right candidate to get the tools if necessary. This consists of a floor jack lockout kit jumper cables or a jump box would be better gas can sockets and either an impact wrench or breaker bar for lugnuts. Air compressor Hi Vis vest (at minimum) Flashing light (amber) for rooftop (we can assist with this) Experience preferred but will train someone who is motivated and shows an ability for thinking outside the box and has common sense. Must have patience and be capable of thinking on your feet. We're looking for someone that is reliable and dependable. The schedule is extremely flexible so long as you're on duty at the times we agree on.
    $17k-31k yearly est. 60d+ ago
  • Technical Assistant

    University of Utah 4.0company rating

    Technical assistant job in Salt Lake City, UT

    Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. Announcement Details Open Date 01/05/2026 Requisition Number PRN16655N Job Title Technical Assistant Working Title AV Technical Support Staff Career Progression Track B Track Level FLSA Code Nonexempt Patient Sensitive Job Code? No Type Non Benefited Staff / Student Temporary? No Standard Hours per Week 19 Full Time or Part Time? Part Time Shift Variable Work Schedule Summary Variable shifts: Open from 7:30 a.m. - 7:00 p.m. Monday through Thursday, and 7:30 a.m. - 5:00 p.m. on Fridays. Some filming and events can be outside of these hours, and occasionally on the weekend. Is this a work study job? No VP Area President Department 00333 - UIT Digital Learning Tech Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $15/hour Close Date 04/03/2026 Priority Review Date (Note - Posting may close at any time) Job Summary Are you interested in gaining professional experience with video, audio and/or educational technologies? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees. Under general supervision, provides support for Digital Learning Technologies class and event Support Services. Operates cameras and videoconferencing systems, provides customer service and technical support to DLT customers in classrooms and at the DLT Service Desk. Responsibilities * Provides customer service and technical support to clients in person and on the phone * Records and monitors video from one or multiple cameras * Operates video conferencing over interactive video conferencing (IVC) systems * Delivers audiovisual equipment to University campus classrooms and departments * Maintains, cleans, organizes equipment and may perform minor repairs * Troubleshoots video and audio recording devices * Communicates effectively with faculty, staff, and others involved in facilitating video projects * Organizes and maintains videos in a computer database * Schedules equipment rental for campus classes and events * Administrative duties as needed Minimum Qualifications Preferences * Customer Service and Support * Audio-visual technical aptitude * Knowledge of media-production Special Instructions Summary About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. Additional Information The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at ************** for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at ************** or ************** or University Human Resource Management at ************** if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: *************************************** Online reports may be submitted at oeo.utah.edu ************************************ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. Posting Specific Questions Required fields are indicated with an asterisk (*). * Are you a current University of Utah student? * Yes * No Applicant Documents Required Documents * Resume Optional Documents * Cover Letter * Historical Only - Do Not Use - See Description for More Information - Appropriate discharge document (such as DD-2214) - Veteran Only * Historical Only - Do Not Use - See Document Description for More Information - Addendum to the University of Utah - Veteran Only
    $15 hourly Auto-Apply 14d ago
  • Technical Specialist Supervisor

    Rocky Mountain ATV 3.7company rating

    Technical assistant job in Payson, UT

    Full-time Description Rocky Mountain is hiring a new Team Member to join our Brands Department as a Technical Specialist Supervisor position. For over 40 years, Rocky Mountain ATV/MC has grown to become one of the world's largest providers for power-sport enthusiasts - having the largest selection of riding gear and parts available. Rocky Mountain ATV/MC is not just a distributor, we are also gear testers, product developers, manufacturers of off-road parts/components, and one of the powersports industries leading resources for instruction and demonstration. There has never been a better time to start your career with us! In 2021, Rocky Mountain ATV/MC became a 100% Employee-Owned Organization. Come join us as an Employee-Owner and work with the best in a fast paced, exciting industry. Do you love powersports? Do you want to work for a company with a fun and rewarding environment? Rocky Mountain ATV/MC is that company, we are comprised of powersports enthusiasts just like you. We currently have amazing opportunities for dynamic and dependable individuals who want to share their passion and experience. GET READY. As a colleague at Rocky Mountain ATV/MC, you can enjoy benefits and perks including: Employee Stock Ownership Program (ESOP) Competitive compensation with regular bonuses Excellent tuition reimbursement, graduation bonus and ZERO interest education loans for all employees Delicious onsite cafeterias with discounted meals Excellent Medical, Dental, Vision, and Voluntary Life insurance plans 401K with company match PTO and holiday pay Wellness programs and discounted local gym membership Powersport and wellness race/participation reimbursements Generous employee discount on thousands of products Career advancement, professional development, and opportunities to grow About: The Technical Specialist Supervisor is responsible for overseeing a team of technical specialists and ensuring the effective and efficient delivery of technical support to our customers. This role combines leadership, technical expertise, and project management to ensure customers get helped quickly and correctly. The supervisor will be responsible for coaching, mentoring, and developing technical team members while ensuring that all technical responsibilities run smoothly and meet company goals. What you will do in this role: Supervise, coach, and mentor a team of technical specialists. Set performance goals and provide regular feedback. Conduct performance reviews and identify training needs to enhance the team's skills. Provide expert-level technical support and guidance on complex issues. Troubleshoot, analyze, and resolve escalated technical problems and customer inquiries. Identify and implement process improvements to increase efficiency, enhance service quality, and reduce costs. Ensure compliance with company policies, industry standards, and best practices. Manage and allocate team resources effectively, ensuring that the team is properly staffed, scheduled, skilled, and equipped to handle workload demands. Serve as a point of escalation for customer concerns and technical issues. Provide expert advice to customers on technical solutions and ensure high levels of satisfaction. Help Product Managers maintain and update technical documentation, standard operating procedures (SOPs), and troubleshooting guides. Generate and present regular reports on team performance, service levels, and technical issues. Other duties as assigned How you will thrive in this role: 2+ years of experience in a technical support or specialist role, with at least some experience in a supervisory or leadership position. Advanced knowledge of troubleshooting, powersport industry, and technical support. Proven experience managing a technical team and resolving complex technical issues. Experience in project management and leading cross-functional teams. Proficiency with Microsoft Office an other computer programs. Strong leadership, organizational, and time-management skills. Excellent problem-solving abilities with a strong technical aptitude. Strong interpersonal and communication skills to interact with both technical and non-technical teams. Ability to manage multiple projects and priorities in a fast-paced environment. Physical Demands: Position performance will require the regular physical ability to walk and function in elevation changes means of self-propulsion to include steps, ladders, and varied walking and working surfaces. Ability to negotiate warehouse work areas in a safe manner and behavior. Vision abilities specific to the position will include close vision, peripheral vision, depth perception, and the ability to focus. Performing in this role will require the use of hands to use and handle tools, objects, materials, and controls. Performance requires the frequent ability to sit, talk, hear, stand, climb, balance, stoop kneel, crouch, or crawl. Employee may have to lift and/or move up to 45 pounds. Equality: Rocky Mountain ATV/MC is proud to be a company of inclusion, belonging, and fairness. We rely on our colleagues to collaborate, have a voice, and perspective. We embrace everyone and are proud to be an equal opportunity employer that does not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity/expression, veteran status, or genetic information or any other category protected under applicable law.
    $32k-56k yearly est. 39d ago
  • Onsite Support Technician

    Tata Consulting Services 4.3company rating

    Technical assistant job in Salt Lake City, UT

    Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Salary Range $55,000-$65,000year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1
    $55k-65k yearly 13d ago
  • GSD Global Support Tech Generalist, English with Japanese Preferred

    The Church of Jesus Christ of Latter-Day Saints 4.1company rating

    Technical assistant job in Riverton, UT

    The Global Services Department purpose is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. The Global Tech Support Generalist supports a wide range of desktops, laptops, tablets, smartphones, software, operating systems, and policies and procedures for The Church of Jesus Christ of Latter-day Saints. Serving as the initial point of contact, this role gathers and analyzes information about the user's issue to answer basic to intermediate questions about hardware, installation, operation, configuration, policies, procedures, and usage of assigned products to determine the best way to resolve their problem. The person in this role is expected to respond to customer inquiries in an accurate and timely manner using all forms of communication including phone, email, and electronic messages. This is a full-time (40-hour/week) position. Must be able to work the following days and time - It would be Monday- Friday 4:30 PM - 1:00 AM. Under current hybrid working arrangements, the person in this position may be required to work in our Salt Lake City office once a week (as designated by division) or more depending on business needs; therefore must live close. Hybrid working arrangements requires ongoing approval. Learn more about the GSD HERE ! Responsibilities Acts as initial point of contact for customers via telephone, email, or live chat to provide technical support of hardware, systems, sub-systems, applications and/or policies and procedures Provides technical support of hardware, systems, sub-systems and/or applications Assists with navigating around application menus, may be required to remote into customer's computer Troubleshoot network connectivity issues, working with remote employees on a corporate or Local Unit network Develops and sustains a productive customer relationship, making the customer and their needs a primary focus Offers alternative solutions where appropriate Records all customer contact information in CRM system Escalates more complex problems to the Global Tech Support Specialist when appropriate Performs work under general supervision Qualifications High School Diploma or equivalent required Associate degree or technical institute degree/certificate in Computer Science or Information Systems preferred 0 to 2 years previous computer technical support Fluency in reading, writing, and speaking English is required. Fluency in reading, writing, and speaking Japanese is preferred. Strong knowledge of computer hardware, Church meetinghouse technology, network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users Understanding of Active Directory to unlock and reset passwords Proficient with troubleshooting all Windows Operating systems Ability to communicate clearly and professionally, both verbally and in writing Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer issues Must be able to work Monday-Friday 4:30 PM to 1:00 AM Although this is a hybrid position, must live close to the office based in Riverton, UT USA
    $30k-39k yearly est. Auto-Apply 42d ago
  • Technical Analytical Associate

    Reckitt Benckiser 4.2company rating

    Technical assistant job in Salt Lake City, UT

    We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Research & Development In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance. We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality. The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation. About the role This position involves decision making in the areas of chemistry, analysis, laboratory capabilities, methodology, equipment maintenance, data quality, and workflow. Duties include method development and validation, implementation and troubleshooting of existing methods, and supporting new product development and commercialization. This role is not currently sponsoring visas or considering international movement at this time. Your responsibilities * Develops and validates new analytical methods. * Works cross functionally with a variety of teams and stakeholders, supporting multiple projects simultaneously. * Evaluates test results for suitability and designates acceptability. * Performs analyses and/or routine data review as needed. * Support the preparation of relevant internal documentation and ensure all are approved prior to full production start-up. * Prepares technical reports throughout the product development process. * Assists in the management of daily laboratory activities as needed. * Assist in the troubleshooting and improvement of existing methods and procedures and instrument hardware and software problems. The experience we're looking for * Bachelor or Master's degree in chemistry or related field with 4+ years relevant experience and/or measurable business and technical accomplishments. * Strong analytical and problem-solving skills with ability to work in challenging, fast-paced environment on varied projects. * Understanding of analytical instrumentation and how it operates and general laboratory equipment/procedures. Experience with HPLC, GC, UV/VIS and other techniques strongly preferred. * Understanding of the separation mechanisms, uses of chromatography and interpretation. * Strong intellectual curiosity and an ability to think out of the box. * Strong planning and organizational skills with a bias for action. * Strong communication and interpersonal skills. * Proficient software such as MS word, excel The skills for success #N/A What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. US salary ranges USD $79,000.00 - $119,000.00 Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. Nearest Major Market: Salt Lake City Job Segment: Counseling, Nutrition, Healthcare
    $79k-119k yearly 34d ago
  • Student Services - Behavior Support Assistant / Registered Behavior Technician (RBT) (28099)

    Weber School District 4.5company rating

    Technical assistant job in Ogden, UT

    A position has been declared open in the Weber School District in the Student Services Department for a District Behavior Support Assistant/Registered Behavior Technician (RBT). This is an itinerant position working in schools in a localized area of the district. This position is for 5.75 hours per day, 183 days (9 months) per year, and is compensated according to Lane 6(Q) of the Paraprofessionals Salary Schedule. This position is funded through a grant and will be funded on a year-by-year basis with no guarantee of ongoing employment. Applicants shall apply at wsd.schoolspring.com. Files will be reviewed before interviews are schedules. THIS POSITION WILL REMAIN OPEN UNTIL FILLED, AFTER A MINIMUM OF 5 WORKING DAYS. JOB OVERVIEW: The job of High Quality Behavior Professional Aide was established for the purpose of supporting teachers with general education and special education students who demonstrate difficult behaviors during instructional and non-instructional activities. This will involve working with the district behavior team, principals, and classroom teachers to model, guide, and support students toward appropriate behavior through implementing behavior plans, utilizing positive behavior supports, and collecting data. This position implements and monitors intervention for students, implements classroom supports and models techniques for staff in teaching positive student behavior. DUTIES AND RESPONSIBILITIES: Primary duties include, but are not limited to, engaging in the following activities with support and direction: Intervene with students demonstrating challenging behavior. Utilize safe and appropriate procedures when managing students with challenging behavior Interpret and implement written behavior plans Engage in reinforcement strategies (desired items/actions, attention, or removal of demands/aversive situations) to increase the frequency or duration of safe and appropriate replacement behaviors and to build a repertoire of communication, social interaction, and problem solving skills Utilize and model the implementation of positive behavior supports with students Utilizes and models safe and appropriate prompting procedures to promote both successful and independent responding Implements data collection systems, accurately collect and summarize data for the school and district Collaborates with school team members to provide support effectively, and without disruption to the environment or other individuals in the environment Model and train school staff on the implementation of specific interventions and procedures to address problem behavior BASIC SKILL REQUIREMENTS: Develop and maintain effective working relationships with multiple school teams Communicate effectively verbally and in writing Remain flexible with changes in assignments and situations Relate to special needs students in a positive and confident manner Remain calm in a crisis situation Work independently with minimal supervision Exercise good judgment and maintain confidentiality Comply with school board policies and follow administrative procedures QUALIFICATIONS - BASIC PHYSICAL REQUIREMENTS: Must be able to lift up to 50 pounds Must be able to assume and maintain a variety of postures (kneeling, squatting, bending, standing, and sitting in student-size chairs) for extended periods of time Must be able to move from sitting on floor to standing position repeatedly Must be able to utilize quick body movements to maintain safety and implement student behavior plans Willing to participate in and utilize de-escalation techniques and MANDT training as needed. Willing to participate in behavior training ADDITIONAL REQUIREMENTS: High school diploma or equivalent Certification as Registered Behavior Technician preferred Experience working with students preferred Willing to participate in required trainings (e.g. Mandt) Valid driver's license Must be able to provide own transportation to various school settings with reimbursement provided as applicable WEBER SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY (EEO) EMPLOYER
    $27k-33k yearly est. 60d+ ago
  • GSD Full-Time Global Support Tech Generalist, Spanish/English Required

    Presbyterian Church 4.4company rating

    Technical assistant job in Riverton, UT

    The Global Services Department purpose is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. The Global Tech Support Generalist supports a wide range of desktops, laptops, tablets, smartphones, software, operating systems, and policies and procedures for The Church of Jesus Christ of Latter-day Saints. Serving as the initial point of contact, this role gathers and analyzes information about the user's issue to answer basic to intermediate questions about hardware, installation, operation, configuration, policies, procedures, and usage of assigned products to determine the best way to resolve their problem. The person in this role is expected to respond to customer inquiries in an accurate and timely manner using all forms of communication including phone, email, and electronic messages. Under the current Alternative Work Arrangement (AWA) for this position, the incumbent is required to work a minimum of one day in our Riverton, UT office each week (may be more based on business needs); therefore, must live close. Please note that this hybrid arrangement is subject to an approval process and may change at any time based upon business, team, division, and department needs. Learn more about the GSD HERE! Enjoy our on-site building amenities that include a cafeteria and gym! High School Diploma or equivalent required Associate degree or technical institute degree/certificate in Computer Science or Information Systems preferred 0 to 2 years previous computer technical support Fluency in reading, writing, and speaking English and Spanish is required. Strong knowledge of computer hardware, Church meetinghouse technology, network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users Understanding of Active Directory to unlock and reset passwords Proficient with troubleshooting all Windows Operating systems Ability to communicate clearly and professionally, both verbally and in writing Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer issues Acts as initial point of contact for customers via telephone, email, or live chat to provide technical support of hardware, systems, sub-systems, applications and/or policies and procedures Provides technical support of hardware, systems, sub-systems and/or applications Assists with navigating around application menus, may be required to remote into customer's computer Troubleshoot network connectivity issues, working with remote employees on a corporate or Local Unit network Develops and sustains a productive customer relationship, making the customer and their needs a primary focus Offers alternative solutions where appropriate Records all customer contact information in CRM system Escalates more complex problems to the Global Tech Support Specialist when appropriate Performs work under general supervision
    $18k-28k yearly est. Auto-Apply 11d ago
  • Technical Support - (Portuguese)

    Collabera 4.5company rating

    Technical assistant job in Salt Lake City, UT

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Bilingual: Portuguese and English Shift schedule: Tuesday-Saturday 7:00 AM to 3:30 PM Participates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively. UAT testing and defect management for a variety of applications and systems. Assists in the analysis of underlying issues arising from investigations into requirements. Project management, in depth analysis, and problem solving are daily competencies. Qualifications Required Skills: Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications. Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors and business partners with automation activities. Manage the end-to-end automation process of internal and external business partners globally. Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc. If you are not interested in the role or if now isn't a great time for a move, just let me know if I can help in the future or if you need assistance in making a connection. Additional Information To get any further information or to apply for this position please contact: Vishwas Jaggi ************
    $63k-84k yearly est. 60d+ ago
  • Associate Bioprocess Technician (6 Month Term Role/Thursday-Sunday Shift)

    Denali Therapeutics 3.8company rating

    Technical assistant job in Salt Lake City, UT

    Neurodegenerative diseases are one of the largest medical challenges of our time. Denali Therapeutics is a biotechnology company dedicated to developing breakthrough therapies for neurodegenerative diseases through our deep commitment to degeneration biology and principles of translational medicine. Denali is founded on the collaboration of leading scientists, industry experts, and investors who share the vision that scientific discovery energetically applied to translational medicine is the key to delivering effective therapies to patients. We invite you to consider an opportunity with Denali to help achieve our goal of delivering meaningful therapeutics to patients. The Associate Bioprocess Technician's responsibilities span from Media and Buffer Preparation and introduction to Cell Culture and Purification processes. Key Accountabilities/Core Job Responsibilities: Responsibilities span across media and buffer preparations for production campaigns. This includes, but is not limited to, media and buffer preparation, set-up and take-down of equipment and single-use assemblies, and both testing and actual operations. Introduction to unit operations as requested which include but not limited to cell culture and purification processes. Document all manufacturing activities accurately and comprehensively in batch records and document all non-conformance issues Conduct all activities in accordance with company policies & Standard Operating Procedures, global regulatory guidelines, environmental guidelines, as appropriate, etc. Remain up to date on all assigned training and ensure completion of any training required for GMP activities prior to executing those activities Collaborate with cross-functional teams to optimize manufacturing processes and improve efficiency Partner with Quality and other departments to assess deviations, determine root cause and execute preventive and corrective action Accurate and timely recording of work time by clocking in and out using designated timekeeping systems. Adherence to company timekeeping policies, including rules regarding overtime, meal breaks, and reporting procedures for any discrepancies. Qualifications/Skills: High school diploma or GED and 2 years of relevant industry experience. Advanced degree in relevant field of study will be considered towards relevant industry experience. Builds trustful and effective relationships with authenticity and humility Confidence to work in a rapidly changing environment The ability to contribute to a team where employees have a shared purpose and vision; foster a “One Denali” environment Strong self-awareness of the impact communication and working style has on others Proficient verbal and written communication skills Physical - must be able to put on specialized gowning, lift and manipulate items over 25 lbs, climb ladders, stand for multiple hours at a time Must be able to wear personal protective equipment (e.g., safety shoes, gloves, eye covering, etc.) in a compliant manner for extended periods of time Must be able to work Thursday through Sunday shift Preferred Qualifications Previous manufacturing experience in a regulated industry. Experience in product/process support within a regulated setting Experience with Good Documentation Practices and Good Manufacturing Practices. Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience. Denali offers a competitive total rewards package, which includes a 401k, healthcare coverage, ESPP and a broad range of other benefits. Learn more at ****************************************** This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future. Denali is committed to its core company value of unity by creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, basis of disability, or any other federal, state, or local protected class. Salt Lake City Drug Testing Policy
    $37k-63k yearly est. Auto-Apply 60d+ ago
  • Technical Assistant

    The University of Utah 4.0company rating

    Technical assistant job in Salt Lake City, UT

    Assists both undergraduate and graduate students outside of the classroom in the wood shop, welding shop, metal casting shop, plaster room, small metals room and laser cutter individually as well as in small groups. In addition, this shop technician would assist other faculty, both full and part time, in learning the skills needed to work with the tools, machinery and equipment in these labs. This would include short technical training workshops for adjunct faculty as needed. Responsibilities Duties and Responsibilities 1. Provides technical support for the department's teaching laboratory activities including technical advice and guidance to students on equipment usage, maintenance, and safety. Work hours 15 hours per week total with 8 hours Fridays from 9-5pm or 10-6pm, and 6 hours on the weekend between 9-6pm, Specific hours on the weekends will be negotiated with the candidate but scheduled between 9-6pm. 2. Provides support for teaching lab facilities and ensures safety procedures are adhered to. 3. Monitors the functioning and maintenance of departmental equipment, facilities, and shop systems. 4. Performs miscellaneous job-related duties as assigned. 5. Secures hazardous areas at end of shift. Knowledge, Skills and Abilities Required ·Knowledge of operating and maintenance principles, procedures, and tolerances in traditional and non-traditional methods of metal and wood fabrication techniques. Along with this specialized, traditional fabrication skill set, the ideal candidate will possess knowledge of digital processes and equipment to expand the use of the Laser Cutter in the department as well as possible future acquisitions such as a CNC (computer numerical control) router and a CNC Water Jet Plasma Cutter. ·Knowledge of safety procedures applicable to shop activities. ·Ability to install and calibrate specified machinery and/or technical equipment. ·Ability to communicate technical information to non-technical personnel. Conditions of Employment ·Successful candidate must submit to post-offer, pre-employment physical examination and medical history check. Working Conditions and Physical Effort Considerable physical activity. Work environment involves some heavy physical work; heavy lifting, pushing, or pulling required of objects up to 50 pounds. Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions. Work involves considerable exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. The University of Utah provides all training required by OSHA to ensure employee safety. Minimum Qualifications Minimum Job Requirements High school diploma or GED and at least 1 year of experience that is directly related to the duties and responsibilities specified. Completed degree(s) or technical training that are above the minimum education requirement may be substituted for experience on a year for year basis
    $16k-26k yearly est. 60d+ ago
  • GSD Full-Time Global Support Tech Generalist, Spanish/English Required

    The Church of Jesus Christ of Latter-Day Saints 4.1company rating

    Technical assistant job in Riverton, UT

    The Global Services Department purpose is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. The Global Tech Support Generalist supports a wide range of desktops, laptops, tablets, smartphones, software, operating systems, and policies and procedures for The Church of Jesus Christ of Latter-day Saints. Serving as the initial point of contact, this role gathers and analyzes information about the user's issue to answer basic to intermediate questions about hardware, installation, operation, configuration, policies, procedures, and usage of assigned products to determine the best way to resolve their problem. The person in this role is expected to respond to customer inquiries in an accurate and timely manner using all forms of communication including phone, email, and electronic messages. Under the current Alternative Work Arrangement (AWA) for this position, the incumbent is required to work a minimum of one day in our Riverton, UT office each week (may be more based on business needs); therefore, must live close. Please note that this hybrid arrangement is subject to an approval process and may change at any time based upon business, team, division, and department needs. Learn more about the GSD HERE! Enjoy our on-site building amenities that include a cafeteria and gym! High School Diploma or equivalent required Associate degree or technical institute degree/certificate in Computer Science or Information Systems preferred 0 to 2 years previous computer technical support Fluency in reading, writing, and speaking English and Spanish is required. Strong knowledge of computer hardware, Church meetinghouse technology, network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users Understanding of Active Directory to unlock and reset passwords Proficient with troubleshooting all Windows Operating systems Ability to communicate clearly and professionally, both verbally and in writing Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer issues Acts as initial point of contact for customers via telephone, email, or live chat to provide technical support of hardware, systems, sub-systems, applications and/or policies and procedures Provides technical support of hardware, systems, sub-systems and/or applications Assists with navigating around application menus, may be required to remote into customer's computer Troubleshoot network connectivity issues, working with remote employees on a corporate or Local Unit network Develops and sustains a productive customer relationship, making the customer and their needs a primary focus Offers alternative solutions where appropriate Records all customer contact information in CRM system Escalates more complex problems to the Global Tech Support Specialist when appropriate Performs work under general supervision
    $30k-39k yearly est. Auto-Apply 11d ago
  • Technical Support

    Collabera 4.5company rating

    Technical assistant job in Salt Lake City, UT

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Location Salt Lake City, UT - 84184 Job Title Technical Support / Help Desk Support Duration 10+ Months (High possibility of extension) Shift Timing : Mon-Fri (04:30PM - 1.00AM) Job Description: Exemplifies Relationship Care and problem resolution skills in providing second level support via email and phone. Provides extraordinary customer care by responding to customer second level support queries in a fast-paced customer care environment. Develops customer relationships on every interaction that result in measurable customer value. Documents new customer support cases in a presentable format with constructive analysis and resolution notes. Improves the customer experience by using tools such as iCare, Sales Force, Voice of The Customer, Service Now, and Ecco. Assists in the analysis of underlying issues arising from investigations and performs in-depth root cause analysis. Delivers small and medium sized projects and performs business system administration. Leads emergency bridge calls to circumvent critical issues within SLA. Produces scheduled & ad-hoc reporting on an as-needed basis. Applicant must speak English. Flexible work schedule is necessary. This position may require working nights and/or weekends per business needs. Additional Information To get further information regarding this Job or to get more details please contact: Vishwas Jaggi ************
    $63k-84k yearly est. 60d+ ago
  • Technical Assistant

    The University of Utah 4.0company rating

    Technical assistant job in Salt Lake City, UT

    Are you interested in gaining professional experience with video, audio and/or educational technologies? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees! Under general supervision, provides support for University Connected Learning's video and av services. Operates cameras and videoconferencing systems, provides customer service and technical support to UCL customers in classrooms and at the UCL Service Desk. Responsibilities Provides customer service and technical support to clients in person and on the phone Records and monitors video from one or multiple cameras Operates video conferencing over interactive video conferencing ( IVC ) systems Delivers audiovisual equipment to University campus classrooms and departments Maintains, cleans, organizes equipment and may perform minor repairs Troubleshoots video and audio recording devices Communicates effectively with faculty, staff, and others involved in facilitating video projects Organizes and maintains videos in a computer database Schedules equipment rental for campus classes and events Administrative duties as needed
    $16k-26k yearly est. 60d+ ago
  • GSD Global Support Tech Generalist, English with Japanese Preferred

    The Church of Jesus Christ Latter-Day Saints 4.1company rating

    Technical assistant job in Riverton, UT

    The Global Services Department purpose is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. The Global Tech Support Generalist supports a wide range of desktops, laptops, tablets, smartphones, software, operating systems, and policies and procedures for The Church of Jesus Christ of Latter-day Saints. Serving as the initial point of contact, this role gathers and analyzes information about the user's issue to answer basic to intermediate questions about hardware, installation, operation, configuration, policies, procedures, and usage of assigned products to determine the best way to resolve their problem. The person in this role is expected to respond to customer inquiries in an accurate and timely manner using all forms of communication including phone, email, and electronic messages. This is a full-time (40-hour/week) position. Must be able to work the following days and time - It would be Monday- Friday 4:30 PM - 1:00 AM. Under current hybrid working arrangements, the person in this position may be required to work in our Salt Lake City office once a week (as designated by division) or more depending on business needs; therefore must live close. Hybrid working arrangements requires ongoing approval. Learn more about the GSD HERE! * Acts as initial point of contact for customers via telephone, email, or live chat to provide technical support of hardware, systems, sub-systems, applications and/or policies and procedures * Provides technical support of hardware, systems, sub-systems and/or applications * Assists with navigating around application menus, may be required to remote into customer's computer * Troubleshoot network connectivity issues, working with remote employees on a corporate or Local Unit network * Develops and sustains a productive customer relationship, making the customer and their needs a primary focus * Offers alternative solutions where appropriate * Records all customer contact information in CRM system * Escalates more complex problems to the Global Tech Support Specialist when appropriate * Performs work under general supervision * High School Diploma or equivalent required * Associate degree or technical institute degree/certificate in Computer Science or Information Systems preferred * 0 to 2 years previous computer technical support * Fluency in reading, writing, and speaking English is required. * Fluency in reading, writing, and speaking Japanese is preferred. * Strong knowledge of computer hardware, Church meetinghouse technology, network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users * Understanding of Active Directory to unlock and reset passwords * Proficient with troubleshooting all Windows Operating systems * Ability to communicate clearly and professionally, both verbally and in writing * Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer issues * Must be able to work Monday-Friday 4:30 PM to 1:00 AM * Although this is a hybrid position, must live close to the office based in Riverton, UT USA
    $30k-39k yearly est. Auto-Apply 41d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Millcreek, UT?

The average technical assistant in Millcreek, UT earns between $13,000 and $40,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Millcreek, UT

$23,000

What are the biggest employers of Technical Assistants in Millcreek, UT?

The biggest employers of Technical Assistants in Millcreek, UT are:
  1. Utah Valley University
  2. Presbyterian
  3. Roadrunner Professional Roadside Solutions
Job type you want
Full Time
Part Time
Internship
Temporary