Technical assistant jobs in New Bedford, MA

Freeman Mathis and Gary, LLP is a rapidly growing, national litigation firm seeking an enthusiastic IT Support Specialist to join our Boston, Ma office. The IT Support Specialist provides ad-hoc and planned training and support to end users across our national Firm. The primary focus is on the end user and ensuring that their needs are met so they can effectively use technology to perform their jobs. This position requires excellent customer service skills, communication skills, problem solving skills, training skills, and an expert level mastery of Microsoft Office. The IT Support Specialist works closely with other IT Team members in one or more offices, Subject Matter Experts (SME's) across functional roles, the Firm's Training Coordinator, the HR Department and the Administrative Managers. This role may at times be called on to present training to leadership or large audiences virtually or in person. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Essential Job Functions: Support for all end user technical and applications software problem resolution Monitor ticketing system to ensure resolution of all incidents and/or appropriate escalation to firm technology resources in a timely manner Interact with the IT team, HR and Administrative management- leverages relationships for excellent outcomes and end user support initiatives Communicates effectively with attorneys, staff, clients and vendors Provide support & training for VOIP & Softphones, Unified Collaboration Systems, and video conferencing systems Active Directory, Office 365 Administration Support deployment of new technologies, identification of technical needs, and effectively communicating those needs to the managing partners of the firm Accurate documentation of IT service requests to ensure ticket response and resolution as well IT Processes and Policies Maintain positive vendor relationship management when necessary and escalate issues to IT Support Manager as needed Facilitate the setup and relocation of offices under tight timelines (technologies include desktop and user setup, printing, application support and many others) Additional duties as assigned Education, Experience and Skills: High School Diploma required. Bachelors' Degree preferred (IT or IS) iManage or Document Management experience preferred Five or more years' experience as an IT support specialist in a professional services environment Expert level Microsoft Office Suite, specifically Excel, Word & Outlook. OneDrive, Teams & SharePoint are highly Experience in training and development highly desired Law Firm experience a plus, working knowledge of the legal process preferred Demonstrates a high level of patience, able to meet users where they are and teach them how to self-serve to reduce their reliance on IT support going forward Self-motivated with the ability to work under little or no direction once basic job competencies are mastered Flexibility to work outside of business hours and overtime as required This position may require travel to assigned support locations and other locations as needed What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs EEO Statement Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

We are looking for a 6-month contract IT Support Specialist who will provide day-to-day technical support across the organization, focusing on troubleshooting and maintaining printers, network systems, and Google Workspace. This role is critical during a period of transition as their current IT staff member departs, and they build our in-house capabilities. Key Responsibilities: Provide daily IT support for staff across multiple locations, including troubleshooting personal and network printers, resolving connectivity issues, and supporting remote deposit functions. Maintain and optimize Google Workspace and ensure seamless network integration for all devices. Address technical issues efficiently without getting bogged down by minor problems. Escalate complex issues to higher-level support (Tech MD) as needed, while striving to resolve as much as possible in-house. Collaborate with the IT Manager and Head of IT to ensure smooth operations and transition. Assist with computer switching and ensure all devices are on the same network. Support the organization during a period of change, including adapting to new processes and technologies. Required Experience 3-5 years of professional IT experience Strong understanding of general IT concepts, specifically printers, networks Experience with Google Workspace Excellent troubleshooting and problem-solving skills Strong communication and soft skills; able to support staff with varying levels of technical expertise Preferred: IT degree (preferred, but not required) Broadcasting industry experience (not required, but a bonus) Compensation: $24-$26/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

A dynamic organization is looking for an experienced IT Support Engineer to take ownership of local support operations while partnering with global teams. This role is perfect for someone who thrives in a fast-paced environment, enjoys solving complex technical challenges, and is passionate about improving systems through automation. What You'll Do: • Provide onsite and remote support for hardware, software, and collaboration tools • Troubleshoot advanced issues across Windows, Microsoft 365, and networking • Manage onboarding/offboarding, provisioning, and access control • Maintain Windows 11, M365 apps, and endpoint devices • Support conference room AV systems • Build automation scripts (PowerShell, Python, Bash) • Serve as an escalation point and mentor junior staff • Maintain documentation and knowledge articles • Handle service requests in line with SLAs • Coordinate with vendors and collaborate with regional/global IT teams • Support security, patching, and compliance efforts • Contribute to ongoing automation and process-improvement projects What We're Looking For: 4-7 years of corporate IT support experience Strong proficiency with Microsoft 365, Azure AD, Intune, and Windows 11 Solid scripting/automation skills (PowerShell, Bash, Python) Strong troubleshooting, communication, and mentoring skills Knowledge of networking fundamentals and endpoint security tools Relevant certifications (Microsoft, Azure, ITIL, Network+/Security+) are a plus

Hi We are looking for an IT Support Engineer with 1-4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools. Job Title: Desktop IT Support Engineer (5) Openings Location: MA / Mansfield Onsite Work Full Time Start date: 18th December 2025 Job Responsibilities: IT Support Engineer - (1-4 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

Onsite - Boston, MA 6-Month Contract (+ Extensions) Join a global company where technology powers every part of the business. This hands-on role blends IT support, infrastructure management, and technology projects, supporting both onsite and remote users across multiple regions. What you'll do: Deliver 1st and 2nd line support for desktops, laptops, printers, mobile devices, and software applications Troubleshoot hardware, software, network, and connectivity issues in a hybrid environment Configure and maintain endpoints using modern management tools like Intune or similar Support LAN/WAN, Wi-Fi, and cloud-connected devices Assist with rollouts, upgrades, and implementation of new IT systems Provide training and guidance to users on IT tools and best practices Identify opportunities to streamline processes and take ownership of small projects What we're looking for: Experience in 1st/2nd line IT support in a corporate or global environment Comfortable supporting Windows, mac OS, and mobile platforms Familiarity with modern endpoint management, cloud apps, and hybrid systems Strong troubleshooting skills across hardware, software, and networking Self-motivated, proactive, and able to work independently while collaborating with a team If you're an adaptable IT professional who thrives in a varied, fast-paced environment and wants exposure to modern systems on a global scale, this is the role for you.

This is a customer-facing role where the primary tasks would involve (i) helping customers get set up with the PreVeil's end-to-end secure mail and file sharing solution and (ii) addressing customer technical issues as they come up. As part of this, the person will be closely working with the software development and sales and business teams within the company. Key Responsibilities: Resolving customer questions and issues by service ticket and email Onboarding new customers by conducting live Zoom meetings and providing subsequent training sessions as needed Taking ownership of technical issues, and working with the development team to resolve more advanced issues when necessary Managing IT projects such as file migration, email services, SIEM services and software deployment Documenting troubleshooting and problem resolution steps for internal and external use Skills and Experience: BA/BS degree in Information Technology or a related technical field, or equivalent practical experience. 4+ years of relevant customer support experience of commercially deployed product/service; proven working experience in enterprise technical support Experience working in a fast-paced work environment with a growing customer base Ability to multi-task and prioritize Experienced with enterprise IT software deployments (Windows and Mac). Familiarity with configuring and using common mail clients (Microsoft Outlook and Gmail) Experience using a service ticketing system (Jira and Confluence experience preferred) Excellent written and verbal skills; excellent phone manner Preferred Skills Knowledge of virtual desktops and AWS workspaces is a plus. CompTIA A+ certification Experience with Linux is a plus MSP experience preferred Familiarity with iOS or Android Familiarity with Zoom

Benefits: Company car Dental insurance 401(k) Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Signing bonus Training & development 401(k) matching Appliance Service Specialist Overview: If you're looking for a new career, enjoy being on-the-go, learning new things, and are mechanically inclined, we want you! This role is a "tech trainee" role, with the goal of advancing to a full Service Technician. Handle small repair requests (see list below), handle one-man deliveries, and will work with a qualified technician performing miscellaneous repair service orders (as part on their on-going training). This position requires that the team member take the required courses (or plans to take) at appliance repair school, and attend all manufacturer and support trainings that are offered. Salary Range: $40,000 to $60,000+. Retail & Distribution Experience is a plus! What You'll Do: 1) This assignments will include things like: Preventative maintenance checks. Door reversals Installation of coin chutes. Handling all requests from the sales staff, i.e. sales measurements. Assist other technicians as the second person in two men jobs. Air Conditioner installations. Perform shop work, as needed Assemble grilles, etc. Are you ready to take your Career to the next level? -- Apply today and become part of a company that values growth, innovation, and teamwork. Compensation: $40,000.00 - $60,000.00 per year We are a family‑owned appliance and television dealer in business since 1953 and proud to be voted the Reader's Choice Award for “the Best Place to Buy Appliances South of Boston” for over 20 years in a row. As one of the largest independent dealers of appliances and electronics on the South Shore we have over 60 dedicated Team members totally committed to 110% customer satisfaction. We encourage energetic and highly motivated individuals with exceptional people skills to contact us about employment opportunities in a drug‑free environment. This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Job Details Administration Center - Fairhaven, MA $28.00 - $28.00 HourlyDescription Provide a first point of contact for end-users to receive support and maintenance within the organizations computing environment. Collect information by listening and asking questions of team members to determine the types of calls, assign priority levels and dispatch criteria. Ensure efficient coordination, prioritization, and scheduling. Provide end-user assistance and technical troubleshooting where required. Provide Service Desk administrative and clerical functions to facilitate the departments day-to-day operations. Proactively seek ways to share knowledge and reduce service requests from internal end-users. Effectively communicate urgent issues with escalation priority to appropriate internal specialist and external vendors. ESSENTIAL FUNCTIONS - Listed below are some of the essential functions to carry out this job. Receive and respond to incoming calls, tickets, and emails related to IT inquiries or technical related issues. Provide a first line of defense for all inquiries. Prioritize and escalate all urgent requests to technical specialists and/or vendors. Perform initial troubleshooting duties such as password resets, hardware failure and network troubleshooting before dispatching requests utilizing internal tools such as internal procedures and knowledge-based articles. Initiate and maintain all boarding and offboarding projects. Perform on-site and remote-control analysis, diagnosis, and resolution of technical issues for end-users. Recommend and implement corrective solutions, including off-site repair for remote users at branch locations, as needed. Participate in generalist queue providing installation, configuration, testing, maintenance and troubleshooting of end-user workstations upon request. Prioritize issues dependent on severity and business impact. Assign service requests or tickets to specialist based on severity and specialist queue requirements. Communicate with team members at all levels of the company as required: keeping them informed of incident progress, notifying them of impending changes or system outages. Proactively look for areas of improvement and reductions of requests with analysis. Participate in technical knowledge share and expertise exchange with peers. Monitor system performance alerts and notify appropriate IT resources when anomalies are found. Handle scheduling for all internal IT needs. Post system status alerts, develop user documentation, review reports, and perform additional clerical/administrative duties as required. Participate in implementation/deployment/documentation projects as assigned. Ensure confidentiality within all areas of responsibility. Act as an ambassador to the company and promote credit union products, including deposit and loan products, online and business services. Adherence with credit union policies that could be amended from time to time. Follow all procedures pertaining to the Credit Unions policies of BSA, USA Patriot Act, and OFAC. Attend trainings when available and to keep abreast of all information regarding changes and updates. Report to Management any acts of disregard to these policies. Successfully complete all company required and job specific training. Perform additional duties as required. Qualifications QUALIFICATIONS, EDUCATION REQUIREMENTS AND PREFERRED SKILLS High school diploma or equivalent. One year customer service or administrative experience. One year related technical experience preferred. Hands-on hardware troubleshooting experience helpful. Technical awareness having the ability to match technical issues to the proper resource. Working technical knowledge of current protocols, operating systems, and standards, including Microsoft Office applications helpful. Strong customer service focus with a keen sense of urgency must have positive problem-solving attitude regarding all customer and team interactions. Good interpersonal skills and the ability work with a variety of levels within the organization. Organized, dependable, self-motivated, and able to work both independently and as a team. Strong written and oral communication skills. Ability to get up to speed quickly and retain knowledge acquired. Working Conditions The work environment characteristics described here are representative of those the team member encounters while performing the essential functions of this job. Physical Demands Efforts This function requires moderate standing, walking and sitting. Will be sitting while performing computer data entry functions. Position does not involve climbing or crawling but may on occasion kneel/squat. Requires lifting and moderate carrying of items up to 25 pounds such as a bankers box. Ability to operate normal office equipment such as, telephone, copy machine, fax, scanner, and computer. Mental & Visual Demands Specific vision abilities required by this job include: close vision and ability to adjust focus Work Environment This position typically works in an office environment. Noise is moderate and typical of conversations and office equipment. Americans with Disabilities Act First Citizens Federal Credit Union complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. The company will provide reasonable accommodations that do not cause an undue hardship. Additional Notes · Nothing in this restricts managements right to assign or reassign duties and responsibilities to this job at any time; · This job description is subject to change at any time

McLaughlin Research Corporation (MRC) is seeking an Action Officer or SETA (Systems Engineering Technical Assistant) to support the Navy battery development programs at the Naval Undersea Warfare Center in Newport RI. The Naval Undersea Warfare Center (NUWC) is the United States Navy's full-spectrum research, development, test and evaluation, engineering and fleet support center for submarines, autonomous underwater systems, and offensive and defensive weapons systems associated with undersea warfare. The successful candidate must possess excellent communication and interpersonal skills, and should be comfortable working in a fast-paced, schedule driven environment. Responsibilities: Duties will include attending high-level meetings and coordinate execution of action items with stakeholders. Draft memos, briefs, and action plans based on what is covered in meetings. Consolidate constructive feedback on drafts and adjudicate comments. Requirements Self-starter, eager to gain experience and awareness within the Navy and warfare center commands. Specific experience with Navy certification procedures is a benefit, as is specific experience with batteries, battery integration into unmanned or manned undersea vehicles. Degree in Engineering or STEM with Navy experience is highly preferred. Excellent organizational skills Proficiency with Microsoft suite of products McLaughlin Research Corporation offers a competitive benefit plan to employees and their eligible family members that includes health, dental, vision, life, and disability plans, paid holidays, accrued leave, accrued vacation, 401K, profit sharing, as well as, any other state or federally required benefits. Equal Employment Opportunity Statement: McLaughlin Research Corporation is an Equal Opportunity and Affirmative Action Employer. It is our policy to recruit, hire, promote, and train for all positions without regard to age, race, creed, religion, national origin, gender identity, marital status, sexual orientation, family responsibilities, pregnancy, minorities, genetic information, status as a person with a disability, amnesty or status as a protected veteran, and to base all such decisions upon the individual's qualifications and ability to perform the work assigned, consistent with contractual requirements and all federal, state and, local laws. EEO is the Law: Applicants and employees are protected under Federal law from discrimination.

Job Description IT Support Specialist Department: IT Reports to: Information Technology Manager Direct Reports: N/A Status: Full Time/Exempt Years of Experience: 2-5+ Job Title: IT Support Specialist Description: We are seeking a motivated, outgoing IT professional to join our lean, high-performing team. Ideal candidates will have solid experience supporting Windows in a corporate environment, hands-on knowledge of mobile device management tools, and strong customer service skills. This role includes regular travel to regional job sites both within New England and the Tri-State area. Flexibility and independence are key success factors for applicants to this role. If you enjoy variety, problem-solving, dealing with ambiguity, a very fast-paced and evolving environment, we encourage you to apply. This role is part of a team of 2 full-time members in a close-knit, collaborative group that supports our growing construction business. Applicants should have experience with: Supporting Windows in a corporate environment A/V Equipment Support Mobile Device Management Network Security Azure - Intune Executive Team Support Service Desk Experience Hands-on/live Remote Support Desired Attributes: Interpersonal Savvy Problem Solving Skills Adaptability to changing task orders and re-prioritization Requirements: Valid driver's license and reliable transportation Good communication and interpersonal skills Who we are: Callahan Construction Managers is a full-service construction management company based in Bridgewater MA, with regional offices in White Plains, NY. Callahan has served the New England and Northeast regions as a family business for over 70 years. As one of the region's largest open shop construction firms, Callahan provides a wide range of preconstruction and construction management services to local, regional, and national clients. Callahan enforces a high quality and innovative approach to all projects, including multi-family residential, senior housing, affordable housing, hospitality, life sciences, corporate office, educational, retail, and other markets. Visit ******************** for more information. All qualified applicants will be afforded equal opportunity. There shall be no discrimination based on race, color religion, sex, sexual orientation, gender identity, national original or on an applicant's status as a protected veteran or as individual with a disability.

Must Have Technical/Functional Skills LIMS, ITIL, Labvantage, Roles & Responsibilities * 3-5 years of experience providing IT support for LIMS systems in a pharmaceutical, biotech, or laboratory setting. * Experience with LabVantage LIMS is must. * Strong understanding of laboratory processes, sample management, and analytical workflows. * Experience with LIMS system configuration, master data updates, and user management. * Familiarity with ITIL processes (incident, change, and problem management) * Ability to troubleshoot application issues, system errors, and support ticket resolution. * Familiarity with GxP, FDA, and other regulatory guidelines related to laboratory systems. * Knowledge of system integration concepts (LIMS to instruments, ELNs, ERP systems). * Strong skills in documenting system processes, configurations, and incident resolution procedures. * Excellent communication and collaboration skills, working with both technical and non-technical teams. Salary Range: $110,000 - $115,000 a Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

Status & Special Application Instructions Posting Number NC00796 Benefits Eligible? Yes Section Academic Affairs Number of Positions Available 1 Anticipated Start Date or Semester Posting Date 11/03/2025 Position Status Grant-funded Union Status Non Union End of Temporary or Limited Position Priority given to applicants who apply by Closing Date Open Until Filled No Special Instructions/Information for Applicants Posting Details Classification Information Salary Grade / Rank 10NC Proposed Starting Salary Range $60,000 Benefits Full-time employee benefits include: * Comprehensive Health Benefits and Rewards for Wellness Incentives * Generous Paid Time Off * Family/Parental Leave * Tuition Waivers at RIC, CCRI & URI * Retirement Plan * Long-term Disability Coverage * Variety of voluntary add-on's For a complete listing, visit: ********************************************************* FLSA Exempt Branch of Service Non Classified AA / ADA Statement As an Affirmative Action/Equal Opportunity institution that values and is committed to inclusion and to expanding the diversity of its faculty and staff, the College invites members of protected classes, including minorities and persons with disabilities, to identify themselves as such at the time of application. Position Information Position Title Technical Assistance Specialist, Conflict Free Case Management Career Ladder Eligible? No Career Ladder Path n/a Department Name Sherlock Center on Disabilities Full Time / Part Time Full-time Scheduled Work Week / Hours / Area Monday-Friday 8:30am-4:30pm Some evenings and weekends may be required. Academic or Calendar Year Calendar Number of Employees Supervised 0 Position Overview The Paul V. Sherlock Center on Disabilities invites applications for an Technical Assistance (TA) Specialist, Conflict Free Case Management (CFCM). The TA Specialist will provide knowledge, training and coaching to conflict free case managers serving individuals who receive supports through BHDDH and LTSS. They will work on grants and contracts that focus on the needs of people with IDD including co-occurring physical, mental, or age-related needs. This individual will work with teams of professionals that lead the design, development, implementation, and evaluation of various promised deliverables, demonstration, and research efforts. Primary Purpose This full time grant funded position is located at the Paul V. Sherlock Center on Disabilities. The position scope involves leading projects and contracts within the Sherlock Center's adult program area related to the implementation of Conflict Free Case Management. The TA Specialist will provide knowledge, training and coaching to conflict free case managers serving individuals who receive supports through BHDDH and LTSS. They will work on grants and contracts that focus on the needs of people with IDD including co-occurring physical, mental, or age-related needs. This individual will work with teams of professionals that lead the design, development, implementation, and evaluation of various promised deliverables, demonstration, and research efforts. Training and technical assistance will primarily focus on developing the capacity of Conflict-Free Case Managers (CFCMs), and CFCM supervisors within Rhode Island to successfully implement person-centered and conflict-free practices that improve the life outcomes of adults with IDD. Emphasis will be placed on strengthening case managers' ability to facilitate service planning that is independent, unbiased, and free from conflicts of interest, while also improving community connections and evolving approaches that are available, accessible, equitable, and inclusive for people with IDD and their families from diverse racial, ethnic, linguistic, and cultural backgrounds. The individual will work with Sherlock Center partners to design and implement evidence-based practices, tools, and coaching strategies that enhance the effectiveness of CFCMs and disability professionals. The ability to integrate emerging and evidence based strategies in addressing community living, service coordination, and employment will be a key component of this position. Contributions to grant writing, reporting, and dissemination of promising practices are also expected. Essential Duties * Provide individualized and group coaching to CFCMs to strengthen skills in person-centered planning, service coordination, and unbiased advocacy. * Support CFCMs in conducting conflict-free assessments, monitoring service plans, and ensuring individuals' goals are prioritized. * Offer feedback and tools to improve cultural responsiveness, equity, and accessibility in case management. * Facilitate peer learning communities and reflective practice groups for CFCM's * Develop and deliver training on conflict-free case management best practices, policy requirements, and emerging evidence-based approaches. * Collaborate with state and local partners to build system-wide consistency and quality in CFCM practices. * Create resources, toolkits, and guidance documents to support CFCMs in their daily work. * Disseminate lessons learned and promising practices through presentations, reports, and publications. * Monitor and evaluate the effectiveness of CFCM coaching and training initiatives. * Provide recommendations to leadership on strengthening conflict-free case management policies and infrastructure. * Contribute to grant writing and reporting related to CFCM system development. Occasional Duties Performs other related duties as assigned. Required Skills, Knowledge, and Abilities * Experience training, coaching, or supervising professionals in disability services. * Strong facilitation, communication, and relationship-building skills. * Ability to work independently and collaboratively across diverse communities and systems. Required Qualifications * Bachelor's degree. * 5+ years in human services, social work, psychology, education, public health, or related field. * Demonstrated expertise in person-centered planning, case management, or service coordination for people with IDD. Preferred Qualifications * Master's degree. * 3+ years' relevant experience. Environmental Conditions The employee is not exposed to known adverse environmental conditions.

Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business. Our Technical Support Team is an integral part of our Water Heating Parts & Services organization, serving as the knowledge & contact center for customers, contractors and installers of our water heating products. The team operates in a virtual call center environment, using a variety of tools including 8x8, to provide talk, text and chat support for our clients. This role within the Technical Support Team, will focus on these main activities: * Handling a high volume of customer requests for technical assistance. * Demonstrating knowledge of technical product specifications and water heater fundamentals, and show the ability to communicate this information to customers via phone, video, email, chat or text. * Exhibiting a calm demeanor in stressful situations while being adaptable to change and maintaining a high level of customer care, both interally and externally. * Explain and interpret warranties to customers as they apply to products, and follow up with solutions for customers individual needs. * Provide training to other team members on Ariston products when required. * Maintaining accurate records and data in our CRM tool. The ideal candidate has a background in HVAC or Plumbing, and at minimum completion of high school/GED. They will also have: * A preferred Technical or Vocational Degree * Strong technical knowledge of HVAC and combustion test equipment * Solid mechanical troubleshooting skills * Demonstrated ability to work with people online, on video, on phone and in chat tools * Ability to work flexible hours when required. * Usage of Salesforce.com, as a plus We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.

Job DescriptionBenefits: Bonus based on performance Competitive salary Signing bonus Company parties Opportunity for advancement After a 90-day probationary period you are eligible for a $500 business We provide: Year-round stable, steady work Regular work hours Cover related expenses such as gas, oil changes, etc. *varies by location Flexible scheduling TruBlue t-shirts, polos, and other company gear Strong office support TruBlue of Attleboro is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman/handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform: Bathroom upgrades / remodel Dishwasher installation Door installation Drywall repair / patching/ caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY Treating people with respect and looking for the same in return, everyone has a voice! TRUST Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY Taking pride in ones work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Having an interest in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage, but not required. Candidates must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up!

In order to participate in Berklee Student Employment, a student must fulfill the following requirements: Current student at Berklee College of Music or Boston Conservatory at Berklee. Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters. Have a valid United States Social Security Number (SSN). Remain in “valid” Visa status as applicable. A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester. Federal Work Study student may apply. In good disciplinary standing. Must be located in the U.S. For complete program details, please go to our website: ***************************** Service Desk Student Assistants (TSAs) are the first point of contact for Berklee students, faculty, and staff who need help with technology. TSAs provide friendly and reliable support for issues ranging from account access to software troubleshooting. Support is delivered through in-person walk-ins, phone calls, Slack, and Jira. This role focuses on Tier 1 support, where you help resolve common issues or gather key information for escalation. With time and experience, TSAs may also assist with Tier 2 support. This includes real-time troubleshooting during walk-ins or phone calls, where quick thinking and problem-solving are essential. TSAs work closely with Analysts, Consultants, Supervisors, and full-time staff to learn and grow as part of a collaborative team that supports Berklee's technology needs.Core Responsibilities: Serve as the first line of support for students, faculty, and staff through walk-ins, phone, Jira, and Slack Use support templates, documentation, and troubleshooting skills to resolve issues when possible Keep Jira tickets updated with clear notes and respond in a professional and timely manner Troubleshoot music and media software such as Logic, Pro Tools, Sibelius, Ableton, etc. Provide basic troubleshooting for hardware and peripherals including MIDI devices, audio interfaces, and printers Collaborate with student coworkers, Analysts, and full-time staff to resolve unfamiliar or more advanced issues Escalate support needs to more experienced team members and help provide complete background information Stay current with team communications in Slack,and share helpful updates or reminders with the team Contribute to a respectful, inclusive, and professional support environment Skills and Experience Required: Strong communication and customer service skills Ability to stay calm and helpful when troubleshooting under time pressure Basic understanding of mac OS and computer hardware Ability to document work and follow written guidance in systems like Jira and Confluence Professional and respectful attitude with users and colleagues Helpful but not required: Familiarity with audio production tools or music software Experience using Berklee systems like OnePass, my.berklee.edu, Workday, and Zoom Interest or enrollment in MPE, CWP, EPD, or Film Scoring programs Additional Notes This role is supervised by the Service Desk Manager Student Supervisors and Service Desk Analysts are available during shifts to provide guidance and feedback You may occasionally work with the Front Desk or assist with other Technology Support teams Scheduling is flexible and works around your academic priorities, although you should be available at least 10 hours per week in order to stay up to date with the needs of the role. The Service Desk operates Monday-Friday 9am-5pm. Training is provided, and growth is encouraged through shadowing and hands-on support opportunities Hourly Rate: $16.48 Hiring Manager: Marc Golas

Responsive recruiter Benefits: Bonus based on performance Competitive salary Free uniforms Opportunity for advancement Signing bonus Role: Handyman Assistant / Home Service Technician Assistant in Needham, MA TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance. This is a great opportunity to grow with a purpose-driven company that values integrity, respect, and quality work. What You'll Do Assist with home repairs and maintenance projects Prep work areas, handle clean-up, and organize materials Learn to work with tools, materials, and customers the right way Support senior safety upgrades and general home care needs Represent the TruBlue brand with professionalism and a willingness to help Who You Are Dependable, respectful, and ready to learn Interest in carpentry, painting, or general home repairs Comfortable taking direction and working with a team Valid driver's license and reliable transportation Legally eligible to work in the U.S. Owns or is working toward acquiring basic tools (preferred, not required) What You'll Get Consistent work and regular hours Flexible scheduling and strong team support TruBlue gear provided On-the-job training from experienced professionals A team-first environment where your effort is valued The chance to grow a career while making a difference Territory This position will require you to travel to the following communities: Newton Wellesley Brookline Needham Dedham Westwood Dover Surrounding towns Why TruBlue We're here to serve, and we're proud of the work we do. From day one, you'll be part of a team that's improving lives through home safety, service, and care. If you're ready to do meaningful work and grow into a professional role, TruBlue is ready for you. Compensation: $18.00 - $22.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.

Job DescriptionBenefits: Bonus based on performance Competitive salary Free uniforms Opportunity for advancement Signing bonus Role: Handyman Assistant / Home Service Technician Assistant in Needham, MA TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance. This is a great opportunity to grow with a purpose-driven company that values integrity, respect, and quality work. What Youll Do Assist with home repairs and maintenance projects Prep work areas, handle clean-up, and organize materials Learn to work with tools, materials, and customers the right way Support senior safety upgrades and general home care needs Represent the TruBlue brand with professionalism and a willingness to help Who You Are Dependable, respectful, and ready to learn Interest in carpentry, painting, or general home repairs Comfortable taking direction and working with a team Valid drivers license and reliable transportation Legally eligible to work in the U.S. Owns or is working toward acquiring basic tools (preferred, not required) What Youll Get Consistent work and regular hours Flexible scheduling and strong team support TruBlue gear provided On-the-job training from experienced professionals A team-first environment where your effort is valued The chance to grow a career while making a difference Territory This position will require you to travel to the following communities: Newton Wellesley Brookline Needham Dedham Westwood Dover Surrounding towns Why TruBlue Were here to serve, and were proud of the work we do. From day one, youll be part of a team thats improving lives through home safety, service, and care. If you're ready to do meaningful work and grow into a professional role, TruBlue is ready for you.

The ACLU of Massachusetts (ACLUM) is seeking a full-time Technology for Liberty Fellow to join its Technology for Liberty (T4L) Program team. The T4L Fellow plays an integral part in ACLUM's efforts to safeguard and promote civil rights and civil liberties in the Commonwealth of Massachusetts. The focus of this role is to provide research, analysis, tools, and content-to increase transparency and accountability in the use of technology, promote synergy between new technologies and civil rights and civil liberties, protect privacy, and advance racial justice. This position reports to the Senior Advocacy Director for Technology & Justice and partners with other ACLUM colleagues to achieve program, legislative, litigation and other public advocacy objectives for the organization. The ideal candidate for this position brings a keen interest in the intersection of technology and civil rights and civil liberties; enjoys working both independently and as a member of a diverse and multi- disciplinary team; and is comfortable working collaboratively in a fast-paced environment. Strong applicants will have demonstrated the ability to glean meaningful insight from research and large data sets, perform comprehensive data analyses and visualizations for public education, and convey complex concepts in simple terms to various audiences.Essential Duties Conduct research and data analysis, build and maintain analytic data tools and dashboards, and develop educational content to inform ACLUM teams, lawmakers, journalists, advocates, and the general public. Mine government records and other public data sets to glean insights for ACLUM's work, and create further analyses and visualizations for publication. Partner with ACLUM's Legislative, Legal, Advocacy and Communications teams to identify ways in which related content can inform and advance the organization's law reform goals. Conduct data analysis in partnership with the Legal department to assist with strategic litigation efforts. Present data and analyses in written blog posts and reports to inform and shape public debates regarding key civil rights and civil liberties issues. Evaluate current and emerging machine-learning systems, automated decision systems, and related technologies, and consult with colleagues about the potential implications for civil rights and civil liberties. Oversee content generation, records management, and maintenance for the Data for Justice website and server. Propose novel ways to leverage technology and data science to support and advance ACLUM's public-facing work and campaigns. Execute related projects and initiatives, as identified and assigned. Communicate and collaborate with external ACLUM partners and coalition members to further campaign goals and maintain strong organizational relationships. Qualifications, Experience and Attributes Bachelor's or advanced degree in computer science, or equivalent experience coding in a professional environment required. Minimum of one year's experience working as a technical professional required. Experience using data science and visualization to inform an organization's decision making and advance mission-focused objectives. Fluency in an analytic programming language such as Python or R. Experience working with spreadsheets and tabular data using R, Python and/or command line tools. Experience with SQL is a plus. Extensive experience using data visualization tools such as Infogram, Datawrapper, ggplot, matplotlib, and D3.js. Experience designing dashboards and user interfaces using tools such as R Shiny, HTML/CSS, JavaScript, or React. Familiarity with web design using HTML, CSS, and JavaScript, and version control via GitHub. Familiarity with geodata and mapping tools (e.g., Leaflet), content management software (e.g., WordPress), and server management software (e.g., Apache, Nginx). Experience working with graphic design software (e.g., Adobe Creative Cloud). Experience with web scraping (e.g., BeautifulSoup, Playwright, Selenium, etc.) a plus. Familiarity with the latest research and trends related to machine learning-especially regarding fairness, accountability, and transparency. Excellent verbal and written communication skills. Proficiency in public speaking a plus. Sound project management skills, and the ability to effectively prioritize multiple tasks within a portfolio of work. Resourcefulness in conducting research, and ability to glean meaningful insight from research findings. Desire and proven ability to work both independently and as a member of a diverse and multi- disciplinary team. Comfort working in a fast-paced environment, ability to meet regular deadlines, and demonstrated commitment to delivering high-quality output. Interest in collaborating with a broad network of advocates and scholars on issues related to data, technology, equity, and policy; and willingness to learn new technical and political tools and concepts, as needed. Strong belief in ACLUM's mission and work to defend and strengthen civil rights and civil liberties. Commitment to diversity and inclusion. Respect for differences in race, ethnicity, age, sexual orientation, gender identity, religion, ability, and socio-economic background. Key Performance Indicators Timely and meticulous delivery of research, data analyses, dashboards and trackers, visualization tools, as well as data mapping projects Effective management of multiple projects at once, while publishing on-time and accurate work Proactivity, resourcefulness, and creativity in identifying and mining data sets; gleaning insights from analyses; and developing content for ACLUM use and public consumption Ongoing functionality of existing Data for Justice tools, dashboards, and interactive content Effective collaboration with ACLUM colleagues and other stakeholders Other Requirements Frequent written and verbal communication. Extensive reading, preparing, and analyzing information, in hard copy and electronic format. Frequent and extended periods of being in a stationary position, in an office environment and outdoor venues. Flexibility to accommodate work outside of regular business hours when warranted, including early mornings, evenings, and weekends. Compensation Salary commensurate with experience and consistent with ACLUM's collective bargaining agreement. Estimated minimum salary of $72,000. Benefits include 401(k) plan, medical and dental insurance, and paid vacation and holidays. Reimbursement for mileage may be provided in accordance with ACLUM policies, when applicable.

GENERAL STATEMENT OF DUTIES: To be responsible for performing a variety of routine technical support tasks within the area of specialization directly related to the operation of mainframe and mini computers, networks, and/or telecommunications systems, as well as other directly related systems; and to do related work as required. This position is initially located at the Warwick campus. The days and hours are usually Monday through Thursday, 10:00 AM - 6:00 PM, and Friday, 8:00 AM-4:00 PM, but the days, hours, and campus may vary depending on the needs of the department. SUPERVISION RECEIVED: Works under the general supervision of a superior from whom are received general and specific instructions and assignments; work is reviewed while in process and upon completion for conformance to prescribed instructions and proper application of system management techniques. SUPERVISION EXERCISED: Usually none, but, as required, may supervise clerical subordinates assigned to assist. ILLUSTRATIVE EXAMPLES OF WORK PERFORMED: * To be responsible for performing a variety of routine technical support tasks, with the area of specialization, directly related to the operation of mainframe, mini computers, networks, and/or telecommunications systems, as well as other directly related systems. * To assist in the installation and maintenance of mainframe, mini computer and/or network operating systems, data management, telecommunication, system performance, capacity management, and utility software. * To assist with the installation, troubleshooting and maintenance of peripheral and communications devices, directly related to area of specialization. * To assist in implementing methods and procedures necessary to support activities relating to installation, modification, problem resolution, performance, operational and planning capacity management activities in the designated hardware and software environment. * To assist in designing, coding, testing, and debugging specialized software required by the installation. * To assist in providing technical support services to a variety of system operation activities including programming, system analysis and other related operations within the designated environment. * To attend training sessions to keep abreast of new or improved software and procedures. * To do related work as required. REQUIRED QUALIFICATIONS FOR APPOINTMENT: KNOWLEDGE, SKILLS AND CAPACITIES: * A working knowledge of the principles, practices, methods and techniques of hardware and software management in the area of specialization, and of operational and system capabilities and intricacies; * A working knowledge of the methods and procedures of system installation, modification, performance, operational and capacity management in the designated mainframe, mini computer, network, and/or telecommunications hardware and software environments; * A working knowledge of the personal computers and related peripheral equipment; * The ability to perform routine hardware and software installation and maintenance activities in the specified environment; * The ability to assist with the design, coding, testing and implementation of specialized software related to the area of specialization; a working knowledge of systems programming and systems analysis; * The ability to assist in providing technical support in designated areas of computer systems, network, and telecommunications operation; and related capacities and abilities. EDUCATION AND EXPERIENCE: * Education: Such as may have been gained through: graduation from a college of recognized standing including or supplemented by successful completion of courses in Computer Science; and * Experience: Such as may have been gained through: employment in a technical position involving system design, systems analysis or systems programming. * Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.