Technical assistant jobs in Orem, UT - 161 jobs

Product Support Technician Success Profile *This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay starts at $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Analyses business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge. May make recommendations for buy versus build decision. Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience. Typically has 3 to 5 years of relevant technical or business work experience. Applicant must speak French. Flexible work schedule is necessary. This position may require working nights and/or weekends per business needs. Additional Information To know more about the position or to schedule an interview, please contact after applying to the position here: Vishwas Jaggi ************

Full-time Description Rocky Mountain is hiring a new Team Member to join our Brands Department as a Technical Specialist Supervisor position. For over 40 years, Rocky Mountain ATV/MC has grown to become one of the world's largest providers for power-sport enthusiasts - having the largest selection of riding gear and parts available. Rocky Mountain ATV/MC is not just a distributor, we are also gear testers, product developers, manufacturers of off-road parts/components, and one of the powersports industries leading resources for instruction and demonstration. There has never been a better time to start your career with us! In 2021, Rocky Mountain ATV/MC became a 100% Employee-Owned Organization. Come join us as an Employee-Owner and work with the best in a fast paced, exciting industry. Do you love powersports? Do you want to work for a company with a fun and rewarding environment? Rocky Mountain ATV/MC is that company, we are comprised of powersports enthusiasts just like you. We currently have amazing opportunities for dynamic and dependable individuals who want to share their passion and experience. GET READY. As a colleague at Rocky Mountain ATV/MC, you can enjoy benefits and perks including: Employee Stock Ownership Program (ESOP) Competitive compensation with regular bonuses Excellent tuition reimbursement, graduation bonus and ZERO interest education loans for all employees Delicious onsite cafeterias with discounted meals Excellent Medical, Dental, Vision, and Voluntary Life insurance plans 401K with company match PTO and holiday pay Wellness programs and discounted local gym membership Powersport and wellness race/participation reimbursements Generous employee discount on thousands of products Career advancement, professional development, and opportunities to grow About: The Technical Specialist Supervisor is responsible for overseeing a team of technical specialists and ensuring the effective and efficient delivery of technical support to our customers. This role combines leadership, technical expertise, and project management to ensure customers get helped quickly and correctly. The supervisor will be responsible for coaching, mentoring, and developing technical team members while ensuring that all technical responsibilities run smoothly and meet company goals. What you will do in this role: Supervise, coach, and mentor a team of technical specialists. Set performance goals and provide regular feedback. Conduct performance reviews and identify training needs to enhance the team's skills. Provide expert-level technical support and guidance on complex issues. Troubleshoot, analyze, and resolve escalated technical problems and customer inquiries. Identify and implement process improvements to increase efficiency, enhance service quality, and reduce costs. Ensure compliance with company policies, industry standards, and best practices. Manage and allocate team resources effectively, ensuring that the team is properly staffed, scheduled, skilled, and equipped to handle workload demands. Serve as a point of escalation for customer concerns and technical issues. Provide expert advice to customers on technical solutions and ensure high levels of satisfaction. Help Product Managers maintain and update technical documentation, standard operating procedures (SOPs), and troubleshooting guides. Generate and present regular reports on team performance, service levels, and technical issues. Other duties as assigned How you will thrive in this role: 2+ years of experience in a technical support or specialist role, with at least some experience in a supervisory or leadership position. Advanced knowledge of troubleshooting, powersport industry, and technical support. Proven experience managing a technical team and resolving complex technical issues. Experience in project management and leading cross-functional teams. Proficiency with Microsoft Office an other computer programs. Strong leadership, organizational, and time-management skills. Excellent problem-solving abilities with a strong technical aptitude. Strong interpersonal and communication skills to interact with both technical and non-technical teams. Ability to manage multiple projects and priorities in a fast-paced environment. Physical Demands: Position performance will require the regular physical ability to walk and function in elevation changes means of self-propulsion to include steps, ladders, and varied walking and working surfaces. Ability to negotiate warehouse work areas in a safe manner and behavior. Vision abilities specific to the position will include close vision, peripheral vision, depth perception, and the ability to focus. Performing in this role will require the use of hands to use and handle tools, objects, materials, and controls. Performance requires the frequent ability to sit, talk, hear, stand, climb, balance, stoop kneel, crouch, or crawl. Employee may have to lift and/or move up to 45 pounds. Equality: Rocky Mountain ATV/MC is proud to be a company of inclusion, belonging, and fairness. We rely on our colleagues to collaborate, have a voice, and perspective. We embrace everyone and are proud to be an equal opportunity employer that does not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity/expression, veteran status, or genetic information or any other category protected under applicable law.

Neurodegenerative diseases are one of the largest medical challenges of our time. Denali Therapeutics is a biotechnology company dedicated to developing breakthrough therapies for neurodegenerative diseases through our deep commitment to degeneration biology and principles of translational medicine. Denali is founded on the collaboration of leading scientists, industry experts, and investors who share the vision that scientific discovery energetically applied to translational medicine is the key to delivering effective therapies to patients. We invite you to consider an opportunity with Denali to help achieve our goal of delivering meaningful therapeutics to patients. The Associate Bioprocess Technician's responsibilities span from Media and Buffer Preparation and introduction to Cell Culture and Purification processes. Key Accountabilities/Core Job Responsibilities: Responsibilities span across media and buffer preparations for production campaigns. This includes, but is not limited to, media and buffer preparation, set-up and take-down of equipment and single-use assemblies, and both testing and actual operations. Introduction to unit operations as requested which include but not limited to cell culture and purification processes. Document all manufacturing activities accurately and comprehensively in batch records and document all non-conformance issues Conduct all activities in accordance with company policies & Standard Operating Procedures, global regulatory guidelines, environmental guidelines, as appropriate, etc. Remain up to date on all assigned training and ensure completion of any training required for GMP activities prior to executing those activities Collaborate with cross-functional teams to optimize manufacturing processes and improve efficiency Partner with Quality and other departments to assess deviations, determine root cause and execute preventive and corrective action Accurate and timely recording of work time by clocking in and out using designated timekeeping systems. Adherence to company timekeeping policies, including rules regarding overtime, meal breaks, and reporting procedures for any discrepancies. Qualifications/Skills: High school diploma or GED and 2 years of relevant industry experience. Advanced degree in relevant field of study will be considered towards relevant industry experience. Builds trustful and effective relationships with authenticity and humility Confidence to work in a rapidly changing environment The ability to contribute to a team where employees have a shared purpose and vision; foster a “One Denali” environment Strong self-awareness of the impact communication and working style has on others Proficient verbal and written communication skills Physical - must be able to put on specialized gowning, lift and manipulate items over 25 lbs, climb ladders, stand for multiple hours at a time Must be able to wear personal protective equipment (e.g., safety shoes, gloves, eye covering, etc.) in a compliant manner for extended periods of time Must be able to work Thursday through Sunday shift Preferred Qualifications Previous manufacturing experience in a regulated industry. Experience in product/process support within a regulated setting Experience with Good Documentation Practices and Good Manufacturing Practices. Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience. Denali offers a competitive total rewards package, which includes a 401k, healthcare coverage, ESPP and a broad range of other benefits. Learn more at ****************************************** This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future. Denali is committed to its core company value of unity by creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, basis of disability, or any other federal, state, or local protected class. Salt Lake City Drug Testing Policy

Job Brief: Work on your own schedule. Pretty much free to do as you like until a call comes in. You'll be required to give an accurate ETA updating the customer if you will be late. Customer service is number one responsibility. Accept the call once you receive it and give accurate ETA. Then head to customer confirming the address given is correct. Arrive on time. Treat the customer as if you were helping your own family. This is typically a very stressful time for our customers and we like to make a difference by making the situation go from stressful to just a small hiccup in their day. Mark job complete once you're finished. You'll be changing flat tire out for spare, doing jump starts, or delivering and installing new battery, vehicle unlocks, and fuel deliveries. Responsibilities: Updating customer with new ETA if running late, complete tire changes jump start dead batteries, install new battery if necessary Deliver fluids like gas or fuel Unlock vehicles when keys are locked in them or lost Be able to find customers Ability to work with very little to no supervision Skills Required: Required to have your own tools and have reliable vehicle to drive, but we'll help the right candidate to get the tools if necessary. This consists of a floor jack lockout kit jumper cables or a jump box would be better gas can sockets and either an impact wrench or breaker bar for lugnuts. Air compressor Hi Vis vest (at minimum) Flashing light (amber) for rooftop (we can assist with this) Experience preferred but will train someone who is motivated and shows an ability for thinking outside the box and has common sense. Must have patience and be capable of thinking on your feet. We're looking for someone that is reliable and dependable. The schedule is extremely flexible so long as you're on duty at the times we agree on.

Are you interested in gaining professional experience with video, audio and/or educational technologies? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees! Under general supervision, provides support for University Connected Learning's video and av services. Operates cameras and videoconferencing systems, provides customer service and technical support to UCL customers in classrooms and at the UCL Service Desk. Responsibilities Provides customer service and technical support to clients in person and on the phone Records and monitors video from one or multiple cameras Operates video conferencing over interactive video conferencing ( IVC ) systems Delivers audiovisual equipment to University campus classrooms and departments Maintains, cleans, organizes equipment and may perform minor repairs Troubleshoots video and audio recording devices Communicates effectively with faculty, staff, and others involved in facilitating video projects Organizes and maintains videos in a computer database Schedules equipment rental for campus classes and events Administrative duties as needed

Helpdesk Technician II Western Partitions, Inc. (WPI) is one of the largest and most reputable interior and exterior contracting firms in the US. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more. Since WPI's inception in 1972, we have provided award-winning construction without sacrificing integrity, safety, or efficiency. We are proud that a significant percentage of our business comes from repeat customers. Our service-oriented, fast-track approach, coupled with an attention to detail has resulted in a superior reputation within our industry. We work hard every day to earn our customers' trust and confidence. Throughout our history, our dedication to our employees, quality of work, and customers has set us apart. The strongest characteristic of our organization is the prominent level of pride we take in every job we complete. Our employees are driven to do the job right the first time without compromise. Lastly, our customers choose WPI based on the emphasis we place on communication, trust, and respect. The Helpdesk Technician II is responsible for technical support requests related to hardware, software, and networking. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person. Understand and comply with all WPI policies, procedures, and corporate safety program. Act as the first point of contact for WPI staff requiring IT support. Act as an escalation point for tier 1 Help Desk Technicians. Answer end user queries in person, via email, and over the phone. Manage assigned tickets in accordance with established service level agreements. Monitor the help desk queue and assess priority of incoming tickets. Identify issues, troubleshoot, and resolve issues to the end users' satisfaction. Troubleshoot connectivity, network, and client VPN issues. Install, maintain, and troubleshoot client applications. Troubleshoot and resolve email-based issues. Coordinate with senior team members to escalate complex problems. Document all support tickets in IT ticketing software. Update and reconcile IT inventory. Order new client computers and provision for use. Reimage existing client computers and migrate user data. Order and provision smart phones, iPads, and VOIP phones for WPI staff. Troubleshoot telecom and mobile device issues. Perform hardware repairs and upgrades. Create and maintain documentation for internal processes. Other duties as assigned. Requirements Basic Requirements Associates degree in Information Systems, Computer Science, or related field of study OR equivalent industry experience. A+, N+, MCP, or other industry level certifications recommended. Minimum Requirements Exceptional written and interpersonal skills are essential along with the ability to interact with all levels of the corporation. Proven ability to prioritize a constantly shifting workload and collaborate with other IT staff members daily. Employs a customer focused attitude towards all job duties. Must be team-oriented and thrive in a result oriented, fast paced environment. Must be able to break down problems both known and unknown in a logical, efficient manner. Strong knowledge of MS Windows operating systems. Solid understanding of core network components (TCP/IP, Active Directory, DNS, DHCP, RDS, etc). Competency with hardware and software troubleshooting. Competency with common mobile products (iPhone, iPad, Android devices). The ability to learn and apply new concepts quickly. Late night and/or weekend hours are occasionally necessary to complete system upgrades and perform maintenance. Local to office, but infrequent travel is required for IT maintenance at corporate offices and jobsites. Preferred Requirements Microsoft, CompTIA, or other industry certifications. This role is not eligible for visa sponsorship. Benefits At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life. In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer: Competitive pay Incentive bonus plan 401(k) retirement savings plan with match Medical, prescription drug, dental and vision insurance plans with flexible spending account option Life insurance, accidental death, and disability benefits Flexible paid time off policy and paid holidays Professional development opportunities and certifications WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. WPI is a background screening, drug-free workplace. This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.

The Global Services Department purpose is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. The Global Tech Support Generalist supports a wide range of desktops, laptops, tablets, smartphones, software, operating systems, and policies and procedures for The Church of Jesus Christ of Latter-day Saints. Serving as the initial point of contact, this role gathers and analyzes information about the user's issue to answer basic to intermediate questions about hardware, installation, operation, configuration, policies, procedures, and usage of assigned products to determine the best way to resolve their problem. The person in this role is expected to respond to customer inquiries in an accurate and timely manner using all forms of communication including phone, email, and electronic messages. Under the current Alternative Work Arrangement (AWA) for this position, the incumbent is required to work a minimum of one day in our Riverton, UT office each week (may be more based on business needs); therefore, must live close. Please note that this hybrid arrangement is subject to an approval process and may change at any time based upon business, team, division, and department needs. Learn more about the GSD HERE! Enjoy our on-site building amenities that include a cafeteria and gym! High School Diploma or equivalent required Associate degree or technical institute degree/certificate in Computer Science or Information Systems preferred 0 to 2 years previous computer technical support Fluency in reading, writing, and speaking English and Spanish is required. Strong knowledge of computer hardware, Church meetinghouse technology, network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users Understanding of Active Directory to unlock and reset passwords Proficient with troubleshooting all Windows Operating systems Ability to communicate clearly and professionally, both verbally and in writing Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer issues Acts as initial point of contact for customers via telephone, email, or live chat to provide technical support of hardware, systems, sub-systems, applications and/or policies and procedures Provides technical support of hardware, systems, sub-systems and/or applications Assists with navigating around application menus, may be required to remote into customer's computer Troubleshoot network connectivity issues, working with remote employees on a corporate or Local Unit network Develops and sustains a productive customer relationship, making the customer and their needs a primary focus Offers alternative solutions where appropriate Records all customer contact information in CRM system Escalates more complex problems to the Global Tech Support Specialist when appropriate Performs work under general supervision

We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Research & Development In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance. We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality. The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation. About the role This position involves decision making in the areas of chemistry, analysis, laboratory capabilities, methodology, equipment maintenance, data quality, and workflow. Duties include method development and validation, implementation and troubleshooting of existing methods, and supporting new product development and commercialization. This role is not currently sponsoring visas or considering international movement at this time. Your responsibilities * Develops and validates new analytical methods. * Works cross functionally with a variety of teams and stakeholders, supporting multiple projects simultaneously. * Evaluates test results for suitability and designates acceptability. * Performs analyses and/or routine data review as needed. * Support the preparation of relevant internal documentation and ensure all are approved prior to full production start-up. * Prepares technical reports throughout the product development process. * Assists in the management of daily laboratory activities as needed. * Assist in the troubleshooting and improvement of existing methods and procedures and instrument hardware and software problems. The experience we're looking for * Bachelor or Master's degree in chemistry or related field with 4+ years relevant experience and/or measurable business and technical accomplishments. * Strong analytical and problem-solving skills with ability to work in challenging, fast-paced environment on varied projects. * Understanding of analytical instrumentation and how it operates and general laboratory equipment/procedures. Experience with HPLC, GC, UV/VIS and other techniques strongly preferred. * Understanding of the separation mechanisms, uses of chromatography and interpretation. * Strong intellectual curiosity and an ability to think out of the box. * Strong planning and organizational skills with a bias for action. * Strong communication and interpersonal skills. * Proficient software such as MS word, excel The skills for success #N/A What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. US salary ranges USD $79,000.00 - $119,000.00 Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. Nearest Major Market: Salt Lake City Job Segment: Counseling, Nutrition, Healthcare

Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Salary Range $55,000-$65,000year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

The Global Services Department purpose is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. The Global Tech Support Generalist supports a wide range of desktops, laptops, tablets, smartphones, software, operating systems, and policies and procedures for The Church of Jesus Christ of Latter-day Saints. Serving as the initial point of contact, this role gathers and analyzes information about the user's issue to answer basic to intermediate questions about hardware, installation, operation, configuration, policies, procedures, and usage of assigned products to determine the best way to resolve their problem. The person in this role is expected to respond to customer inquiries in an accurate and timely manner using all forms of communication including phone, email, and electronic messages. Under the current Alternative Work Arrangement (AWA) for this position, the incumbent is required to work a minimum of one day in our Riverton, UT office each week (may be more based on business needs); therefore, must live close. Please note that this hybrid arrangement is subject to an approval process and may change at any time based upon business, team, division, and department needs. Learn more about the GSD HERE! Enjoy our on-site building amenities that include a cafeteria and gym! High School Diploma or equivalent required Associate degree or technical institute degree/certificate in Computer Science or Information Systems preferred 0 to 2 years previous computer technical support Fluency in reading, writing, and speaking English and Spanish is required. Strong knowledge of computer hardware, Church meetinghouse technology, network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users Understanding of Active Directory to unlock and reset passwords Proficient with troubleshooting all Windows Operating systems Ability to communicate clearly and professionally, both verbally and in writing Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer issues Acts as initial point of contact for customers via telephone, email, or live chat to provide technical support of hardware, systems, sub-systems, applications and/or policies and procedures Provides technical support of hardware, systems, sub-systems and/or applications Assists with navigating around application menus, may be required to remote into customer's computer Troubleshoot network connectivity issues, working with remote employees on a corporate or Local Unit network Develops and sustains a productive customer relationship, making the customer and their needs a primary focus Offers alternative solutions where appropriate Records all customer contact information in CRM system Escalates more complex problems to the Global Tech Support Specialist when appropriate Performs work under general supervision

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Bilingual: Portuguese and English Shift schedule: Tuesday-Saturday 7:00 AM to 3:30 PM Participates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively. UAT testing and defect management for a variety of applications and systems. Assists in the analysis of underlying issues arising from investigations into requirements. Project management, in depth analysis, and problem solving are daily competencies. Qualifications Required Skills: Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications. Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors and business partners with automation activities. Manage the end-to-end automation process of internal and external business partners globally. Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc. If you are not interested in the role or if now isn't a great time for a move, just let me know if I can help in the future or if you need assistance in making a connection. Additional Information To get any further information or to apply for this position please contact: Vishwas Jaggi ************

Neurodegenerative diseases are one of the largest medical challenges of our time. Denali Therapeutics is a biotechnology company dedicated to developing breakthrough therapies for neurodegenerative diseases through our deep commitment to degeneration biology and principles of translational medicine. Denali is founded on the collaboration of leading scientists, industry experts, and investors who share the vision that scientific discovery energetically applied to translational medicine is the key to delivering effective therapies to patients. We invite you to consider an opportunity with Denali to help achieve our goal of delivering meaningful therapeutics to patients. The Associate Bioprocess Technician's responsibilities span from Media and Buffer Preparation and introduction to Cell Culture and Purification processes. Key Accountabilities/Core Job Responsibilities: * Responsibilities span across media and buffer preparations for production campaigns. This includes, but is not limited to, media and buffer preparation, set-up and take-down of equipment and single-use assemblies, and both testing and actual operations. * Introduction to unit operations as requested which include but not limited to cell culture and purification processes. * Document all manufacturing activities accurately and comprehensively in batch records and document all non-conformance issues * Conduct all activities in accordance with company policies & Standard Operating Procedures, global regulatory guidelines, environmental guidelines, as appropriate, etc. * Remain up to date on all assigned training and ensure completion of any training required for GMP activities prior to executing those activities * Collaborate with cross-functional teams to optimize manufacturing processes and improve efficiency * Partner with Quality and other departments to assess deviations, determine root cause and execute preventive and corrective action * Accurate and timely recording of work time by clocking in and out using designated timekeeping systems. Adherence to company timekeeping policies, including rules regarding overtime, meal breaks, and reporting procedures for any discrepancies. Qualifications/Skills: * High school diploma or GED and 2 years of relevant industry experience. Advanced degree in relevant field of study will be considered towards relevant industry experience. * Builds trustful and effective relationships with authenticity and humility * Confidence to work in a rapidly changing environment * The ability to contribute to a team where employees have a shared purpose and vision; foster a "One Denali" environment * Strong self-awareness of the impact communication and working style has on others * Proficient verbal and written communication skills * Physical - must be able to put on specialized gowning, lift and manipulate items over 25 lbs, climb ladders, stand for multiple hours at a time * Must be able to wear personal protective equipment (e.g., safety shoes, gloves, eye covering, etc.) in a compliant manner for extended periods of time * Must be able to work Thursday through Sunday shift Preferred Qualifications * Previous manufacturing experience in a regulated industry. * Experience in product/process support within a regulated setting * Experience with Good Documentation Practices and Good Manufacturing Practices. Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience. Denali offers a competitive total rewards package, which includes a 401k, healthcare coverage, ESPP and a broad range of other benefits. Learn more at ****************************************** This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future. Denali is committed to its core company value of unity by creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, basis of disability, or any other federal, state, or local protected class. Salt Lake City Drug Testing Policy

Are you interested in gaining professional experience with video, audio and/or educational technologies? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees! Under general supervision, provides support for University Connected Learning's video and av services. Operates cameras and videoconferencing systems, provides customer service and technical support to UCL customers in classrooms and at the UCL Service Desk. Responsibilities Provides customer service and technical support to clients in person and on the phone Records and monitors video from one or multiple cameras Operates video conferencing over interactive video conferencing ( IVC ) systems Delivers audiovisual equipment to University campus classrooms and departments Maintains, cleans, organizes equipment and may perform minor repairs Troubleshoots video and audio recording devices Communicates effectively with faculty, staff, and others involved in facilitating video projects Organizes and maintains videos in a computer database Schedules equipment rental for campus classes and events Administrative duties as needed Minimum Qualifications High school diploma or equivalency required. Demonstrated human relation and effective communication skills required. Driver's license required.

The Global Services Department purpose is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. The Global Tech Support Generalist supports a wide range of desktops, laptops, tablets, smartphones, software, operating systems, and policies and procedures for The Church of Jesus Christ of Latter-day Saints. Serving as the initial point of contact, this role gathers and analyzes information about the user's issue to answer basic to intermediate questions about hardware, installation, operation, configuration, policies, procedures, and usage of assigned products to determine the best way to resolve their problem. The person in this role is expected to respond to customer inquiries in an accurate and timely manner using all forms of communication including phone, email, and electronic messages. Under the current Alternative Work Arrangement (AWA) for this position, the incumbent is required to work a minimum of one day in our Riverton, UT office each week (may be more based on business needs); therefore, must live close. Please note that this hybrid arrangement is subject to an approval process and may change at any time based upon business, team, division, and department needs. Learn more about the GSD HERE! Enjoy our on-site building amenities that include a cafeteria and gym! * Acts as initial point of contact for customers via telephone, email, or live chat to provide technical support of hardware, systems, sub-systems, applications and/or policies and procedures * Provides technical support of hardware, systems, sub-systems and/or applications * Assists with navigating around application menus, may be required to remote into customer's computer * Troubleshoot network connectivity issues, working with remote employees on a corporate or Local Unit network * Develops and sustains a productive customer relationship, making the customer and their needs a primary focus * Offers alternative solutions where appropriate * Records all customer contact information in CRM system * Escalates more complex problems to the Global Tech Support Specialist when appropriate * Performs work under general supervision * High School Diploma or equivalent required * Associate degree or technical institute degree/certificate in Computer Science or Information Systems preferred * 0 to 2 years previous computer technical support * Fluency in reading, writing, and speaking English and Spanish is required. * Strong knowledge of computer hardware, Church meetinghouse technology, network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users * Understanding of Active Directory to unlock and reset passwords * Proficient with troubleshooting all Windows Operating systems * Ability to communicate clearly and professionally, both verbally and in writing * Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer issues

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Location Salt Lake City, UT - 84184 Job Title Technical Support / Help Desk Support Duration 10+ Months (High possibility of extension) Shift Timing : Mon-Fri (04:30PM - 1.00AM) Job Description: Exemplifies Relationship Care and problem resolution skills in providing second level support via email and phone. Provides extraordinary customer care by responding to customer second level support queries in a fast-paced customer care environment. Develops customer relationships on every interaction that result in measurable customer value. Documents new customer support cases in a presentable format with constructive analysis and resolution notes. Improves the customer experience by using tools such as iCare, Sales Force, Voice of The Customer, Service Now, and Ecco. Assists in the analysis of underlying issues arising from investigations and performs in-depth root cause analysis. Delivers small and medium sized projects and performs business system administration. Leads emergency bridge calls to circumvent critical issues within SLA. Produces scheduled & ad-hoc reporting on an as-needed basis. Applicant must speak English. Flexible work schedule is necessary. This position may require working nights and/or weekends per business needs. Additional Information To get further information regarding this Job or to get more details please contact: Vishwas Jaggi ************

Are you interested in gaining professional experience with video, audio and/or educational technologies? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees. Under general supervision, provides support for Digital Learning Technologies class and event Support Services. Operates cameras and videoconferencing systems, provides customer service and technical support to DLT customers in classrooms and at the DLT Service Desk. Responsibilities -Provides customer service and technical support to clients in person and on the phone -Records and monitors video from one or multiple cameras -Operates video conferencing over interactive video conferencing ( IVC ) systems -Delivers audiovisual equipment to University campus classrooms and departments -Maintains, cleans, organizes equipment and may perform minor repairs -Troubleshoots video and audio recording devices -Communicates effectively with faculty, staff, and others involved in facilitating video projects -Organizes and maintains videos in a computer database -Schedules equipment rental for campus classes and events -Administrative duties as needed

The Global Services Department purpose is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. The Global Tech Support Generalist supports a wide range of desktops, laptops, tablets, smartphones, software, operating systems, and policies and procedures for The Church of Jesus Christ of Latter-day Saints. Serving as the initial point of contact, this role gathers and analyzes information about the user's issue to answer basic to intermediate questions about hardware, installation, operation, configuration, policies, procedures, and usage of assigned products to determine the best way to resolve their problem. The person in this role is expected to respond to customer inquiries in an accurate and timely manner using all forms of communication including phone, email, and electronic messages. This is a full-time (40-hour/week) position. Must be able to work the following days and time - It would be Monday- Friday 4:30 PM - 1:00 AM. Under current hybrid working arrangements, the person in this position may be required to work in our Salt Lake City office once a week (as designated by division) or more depending on business needs; therefore must live close. Hybrid working arrangements requires ongoing approval. Learn more about the GSD HERE ! Responsibilities Acts as initial point of contact for customers via telephone, email, or live chat to provide technical support of hardware, systems, sub-systems, applications and/or policies and procedures Provides technical support of hardware, systems, sub-systems and/or applications Assists with navigating around application menus, may be required to remote into customer's computer Troubleshoot network connectivity issues, working with remote employees on a corporate or Local Unit network Develops and sustains a productive customer relationship, making the customer and their needs a primary focus Offers alternative solutions where appropriate Records all customer contact information in CRM system Escalates more complex problems to the Global Tech Support Specialist when appropriate Performs work under general supervision Qualifications High School Diploma or equivalent required Associate degree or technical institute degree/certificate in Computer Science or Information Systems preferred 0 to 2 years previous computer technical support Fluency in reading, writing, and speaking English is required. Fluency in reading, writing, and speaking Japanese is preferred. Strong knowledge of computer hardware, Church meetinghouse technology, network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users Understanding of Active Directory to unlock and reset passwords Proficient with troubleshooting all Windows Operating systems Ability to communicate clearly and professionally, both verbally and in writing Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer issues Must be able to work Monday-Friday 4:30 PM to 1:00 AM Although this is a hybrid position, must live close to the office based in Riverton, UT USA