Technical assistant jobs in Rochester, NY

SummaryWe are seeking a motivated and technically curious Technical Support Specialist (Wireless) to join our CIC Wireless Technical Support team in Rochester, NY. This position provides Level 2 post-sales technical support for GE Vernova's wireless communications portfolio. The successful candidate will be responsible for providing technical support and maintenance for our wireless and wired network infrastructure product lines, including 5G, Fiberoptic, and LTE technologies. This role requires a deep understanding of network systems, exceptional problem-solving skills, and the ability to work collaboratively in a fast-paced environment. This role acts as the technical bridge between Level 1 customer care and senior Level 3 engineering experts. The successful candidate will help resolve customer issues, replicate field problems in lab environments, and contribute to process improvements across the NAM support organization. Functions with some autonomy but guided by established policies or review of end results.Job Description Essential Responsibilities: Provide ongoing technical support and case management daily through phone, email, and other forms of communication. Investigate technical problems, reproduce issues as required, and interface with Product Line teams to drive customer issues to closure, in a timely manner with a positive outcome Facilitate the Return Material Authorization (RMA) process by validating reported failure symptoms and liaising with repair operations. Track, update, and maintain accurate RMA status records throughout the repair cycle. Collaborate with the Service Repair Organization to ensure customer satisfaction and review repair reports prior to customer release. Troubleshoot hardware, firmware and software issues reported by customers; identify root causes through system logs, configuration review, and test replication. Configure, test, and validate RF and IP-based network setups including routing, VPNs, VLANs, NAT, and basic QoS settings. Collaborate with L3/L4 engineering Teams for escalated investigations, ensuring comprehensive problem documentation. Assist with firmware upgrades, device provisioning, and remote network diagnostics to restore customer operations quickly. Document troubleshooting findings and contribute to knowledge base articles, FAQs, and training material for internal and external teams. Participate in process improvement and KPI reporting activities, ensuring timely, accurate, and professional case management. Maintain a high standard of customer communication, setting clear expectations and providing regular status updates. Flexible to work on-call, after hours support or modified hours of work to support customer. Required Qualifications Bachelor's degree in Electrical Engineering, Computer Engineering, or related technical discipline (or equivalent technical experience). Minimum 1-2 years of experience in technical support, field service, or network operations with RF, wireless, or IP networking systems. Working knowledge of network fundamentals: IP addressing, subnetting, routing, switching, VPN, and firewall concepts. Familiarity with diagnostic tools such as Wireshark, ping/traceroute, or terminal-based interfaces. Strong written and verbal communication skills in English with a focus on customer clarity and professionalism. Ability and willingness to travel up to 15% for customer meetings, training, and internal collaboration. Desired Characteristics Hands-on experience with industrial or utility-grade wireless products (UHF/VHF, cellular, or unlicensed bands). Basic understanding of 4G LTE architecture (EPC, RAN, SIM provisioning). Knowledge of cybersecurity basics: encryption, authentication, and certificate management Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No For candidates applying to a U.S. based position, the pay range for this position is between $72,400.00 and $108,600.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: ineligible.This posting is expected to remain open for at least seven days after it was posted on November 19, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

Want to take your career to a higher level? Passero Associates' IT Department seeks an IT Help Desk Technician in the Rochester, NY office .The candidate we are seeking is customer service oriented, organized, and has experience with setting up and troubleshooting technology. Responsibilities: Provide in-person and virtual technical assistance to staff. Responsible for installation, configuration and maintenance of hardware and software. Responsible for accurately updating asset tracking. Responsible for assuring compliance with hardware and software guidelines. Responsible for addressing, resolving, and documenting help desk tickets. Provide technology training to staff as needed. Qualifications/ Experience: AAS or BS degree in Computer Science or IT certifications; or equivalent work experience 2-4+ years of help desk/systems technician experience preferred Excellent customer service and support skills; team player Demonstrated experience in MS Windows & MS Office environments Knowledge of AutoDesk is a plus Motivated, self-directed and a problem-solver Strong written and verbal communication skills Able to move/lift 50 lbs Offering Competitive Salary & Benefits Package. EOE/AA - Minority/Female/Sexual Orientation/Gender Identity/Disability/ Veteran. Passero Associates is committed to leveraging the talent of a diverse workforce to better serve our clients, our people, and the community. Passero Associates is not able to sponsor visas. Recognized nationally by the Zweig Group as one of the “Best Firms to Work For,” Passero Associates is a growing multi-disciplinary consulting firm providing planning, engineering, architectural design, structural, surveying, sustainability, program management, design-build, construction administration and inspection services throughout ten offices in the northeastern, midwestern, and southeastern United States.

Job DescriptionDescription: The Medication Technician (Med Tech) at Hilton East Assisted Living Facility is responsible for safely administering medications to residents under the supervision of a licensed nurse (RN or LPN), following prescribed orders, and ensuring proper documentation. The Med Tech also plays a key role in assisting with resident care needs, maintaining a safe environment, and promoting residents' well-being in accordance with facility policies and New York State regulations. Key Responsibilities: 1. Medication Administration Administer prescribed medications to residents as ordered, including oral, topical, and other non-invasive routes. Ensure medications are taken by residents according to their prescribed schedules and in compliance with the medication administration record (MAR). Observe residents for any potential reactions to medications and report concerns promptly to the supervising nurse or physician. Assist with the preparation of medication and ensure proper documentation of each dose administered. 2. Resident Care and Monitoring Assist residents with self-administration of medications as necessary. Monitor residents for side effects, adverse reactions, or changes in condition and report findings to a nurse immediately. Assist residents with activities of daily living (ADLs) as directed, including dressing, grooming, and mobility support. Ensure that each resident receives the appropriate level of care based on their individual needs and care plan. 3. Documentation and Record Keeping Maintain accurate and up-to-date medication records for each resident, including the MAR. Document and report any changes in the resident's condition, adverse effects, or medication-related issues. Ensure compliance with state regulations regarding medication administration and storage. Participate in the inventory control of medications and supplies, including ensuring proper storage and disposal. 4. Medication Storage and Management Follow proper procedures for the safe storage and handling of medications to prevent misuse, theft, or spoilage. Monitor medication expiration dates and assist in the return or disposal of expired medications according to facility policies. Ensure all medication administration areas are clean and properly organized. 5. Collaboration and Communication Work closely with RNs, LPNs, and other healthcare team members to provide coordinated care for residents. Communicate with residents and their families regarding medication-related concerns, side effects, or changes in the medication regimen. Alert the nursing staff about any discrepancies or errors related to medication administration. 6. Safety and Compliance Follow all local, state, and federal regulations regarding the administration of medications and resident care. Adhere to infection control protocols and facility policies to ensure resident safety. Assist in the development and updating of care plans in collaboration with the healthcare team. 7. Training and Education Participate in in-service training and continuing education to remain compliant with state and facility requirements for Med Techs. Stay informed on best practices for medication administration and assisted living care. Requirements: Education High school diploma or GED required. Experience Prior experience in a healthcare setting, particularly in an assisted living or long-term care facility, preferred. Experience administering medications in a regulated setting is a plus. Familiarity with medications commonly used in assisted living care (e.g., oral, topical, and over-the-counter medications) is preferred. Skills and Competencies Knowledge of New York State regulations regarding medication administration in assisted living facilities. Strong organizational and time management skills. Excellent attention to detail and accuracy, particularly in medication administration and documentation. Ability to work both independently and as part of a team. Compassionate, patient, and professional demeanor when interacting with residents and their families. Physical Requirements Ability to lift, move, or reposition patients as required (with assistance if needed). Ability to stand, walk, bend, and perform tasks involving physical activity for extended periods. Manual dexterity and the ability to handle medication packaging and administration equipment. Work Conditions Full-time and part-time positions available with flexible shifts, including evenings, weekends, and holidays. Work environment includes residential living spaces, medical rooms, and common areas in the facility. Potential exposure to residents with varying medical conditions, including those with contagious illnesses. Compensation: Competitive hourly rate, commensurate with experience. Benefits package may include health insurance, dental insurance, life insurance, HSA paid time off, retirement options, and other perks. Equal Opportunity Employer: Hilton East Assisted Living Facility is an equal opportunity employer and is committed to providing a respectful, inclusive, and diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.

Job DescriptionUnlock a New Career Path with Talent Find Professional Talent Find Professional is searching for driven, motivated individuals who want more control over their time, income, and future. If you've ever felt stuck working on someone else's schedule, constantly asking permission for time off, or sacrificing family moments because a job demanded it-this may be the turning point you've been looking for. Many people feel overworked and undervalued. We believe hardworking individuals deserve an opportunity to build something meaningful for themselves and their families. Our team provides step-by-step guidance, simple systems, and mentorship designed to help you build confidence, improve your earning potential, and eventually achieve long-term financial independence. What You'll Be Doing As an Independent Agent partnered with Talent Find Professional, you will use our proven, easy-to-follow system to: Connect with individuals who have requested information Schedule conversations and guide people through simple application processes Present various protection options in a clear, straightforward way Develop strong relationships with clients through consistent communication Learn how to structure your time and create a balanced, self-managed schedule We focus on helping agents grow through repetition, mentorship, and consistency-not complicated scripts or pushy tactics. Compensation Structure This is a 1099 independent contractor position. Compensation is commission-based and reflects your personal performance. Agents typically begin part-time and scale up as their consistency and results grow. There are three potential income streams within this model: Active income earned from helping and protecting families Backend passive income (residuals) generated from ongoing policy renewals Agency overrides, available once you begin supporting and developing a team Our structure rewards integrity, coachability, and consistent effort-not previous experience. Who Thrives Here You do not need industry experience to succeed. Some of our most successful agents came from completely unrelated fields. What matters most is: A strong work ethic and willingness to learn Comfort speaking with people by phone or video A desire to help others find clarity and protection Goal-oriented thinking and the ability to manage your own time Openness to mentorship, training, and proven systems If you can stay consistent, follow a simple process, and show up with professionalism, you can grow here. Why People Choose Talent Find Professional This opportunity attracts individuals who want: A flexible schedule they control Leadership that supports growth A clear blueprint to follow A role where effort directly impacts income A chance to build something long-term for their family A community of like-minded, hardworking professionals Important Details This opportunity is designed for independent, self-motivated individuals. As a 1099 contractor, you are responsible for your own schedule, equipment, and taxes. There is no base salary or traditional employee benefits. Work Is Remote

Want to take your career to a higher level? Passero Associates' IT Department seeks an IT Help Desk Technician in the Rochester, NY office .The candidate we are seeking is customer service oriented, organized, and has experience with setting up and troubleshooting technology. Responsibilities: Provide in-person and virtual technical assistance to staff. Responsible for installation, configuration and maintenance of hardware and software. Responsible for accurately updating asset tracking. Responsible for assuring compliance with hardware and software guidelines. Responsible for addressing, resolving, and documenting help desk tickets. Provide technology training to staff as needed. Qualifications/ Experience: AAS or BS degree in Computer Science or IT certifications; or equivalent work experience 2-4+ years of help desk/systems technician experience preferred Excellent customer service and support skills; team player Demonstrated experience in MS Windows & MS Office environments Knowledge of AutoDesk is a plus Motivated, self-directed and a problem-solver Strong written and verbal communication skills Able to move/lift 50 lbs Offering Competitive Salary & Benefits Package. EOE/AA - Minority/Female/Sexual Orientation/Gender Identity/Disability/ Veteran. Passero Associates is committed to leveraging the talent of a diverse workforce to better serve our clients, our people, and the community. Passero Associates is not able to sponsor visas. Recognized nationally by the Zweig Group as one of the “Best Firms to Work For,” Passero Associates is a growing multi-disciplinary consulting firm providing planning, engineering, architectural design, structural, surveying, sustainability, program management, design-build, construction administration and inspection services throughout ten offices in the northeastern, midwestern, and southeastern United States.

The Technology Support Specialist's primary focus is to support and maintain FLCC end-user technology such as desktops, laptops, tablets, printers, and classroom technology for students, faculty and support staff. The Technology Support Specialist will work as a member of a team of support specialists, responding to IT Helpdesk Tickets relating to end-user technology. The Technology Support Specialist will carry out system replacements based on the life-cycle replacement schedules and/or as needed. FLCC is committed to diversity, equity and inclusion, and strives to provide an environment that embodies these principles. We strive to attract talented personnel from diverse backgrounds and traditions, particularly of race and ethnicity, gender, gender identity, sexual orientation, nationality, culture, religion, worldview and physical and mental abilities. As such, applicants from historically under-represented groups are highly encouraged to apply. Qualifications: Educational Background: Associate's degree in an IT related field is required, Bachelor's degree preferred. Experience: 1 to 2 year's experience supporting a technology rich and diverse environment. Experience and knowledge of one or both of Microsoft and/or Apple applications and operating systems required. Experience in a managed-device environment preferred. Special Skills: Preferred qualifications include experience managing both Apple and Windows devices, as well as familiarity with classroom technologies such as projection systems and collaboration tools like WebEx, Zoom, Teams, and other similar platforms used in educational settings. A basic understanding of networking concepts, including Wi-Fi, LAN, and VPN, is also preferred. Experience with IT in a Higher Education setting strongly preferred. A commitment to ongoing professional development and staying up-to-date with emerging technologies is highly valued. Additionally, the ability to handle multiple priorities in a fast-paced environment is essential. Essential Functions: Demonstrates a customer-focused attitude with strong attention to detail, ensuring timely effective resolution of issues. Applies excellent analytical and diagnostic skills to resolve issues quickly and escalate when necessary, collaborating with the IT team to ensure issues are fully resolved. Designs and configures desktop software setups, plans system upgrades, and ensures proper configuration for both employee and student desktop and laptop systems. Provides end-user support for all technology-related needs. Uses device management tools (e.g., JAMF, SCCM, InTune) to ensure all devices are properly installed with required software for enterprise and instructional purposes. Troubleshoots and resolves issues with classroom technology, including document cameras, instructor PCs, SmartBoards, flat-panel TVs, projectors, Hyflex cameras/mics, PowerPoint sharing, and “clickers.” Supports the FLCC student laptop/tablet loaner program by assisting students, coordinating with the Helpdesk Specialist to track inventory, and ensuring devices are properly distributed and returned as part of College programs. Ensures all technology is accounted for in the FLCC Inventory and asset tracking system, updating inventory according to the college's lifecycle replacement plan. Uses scripting tools to automate daily tasks where applicable. Assists faculty in utilizing instructional technology and classroom learning tools such as VR/AR, Poll Everywhere, Hyflex systems, and collaboration tool recordings. Follows best practices to safeguard college-owned devices from cyber threats. Investigates complex issues, collaborates with IT staff from other SUNY institutions, and evaluates potential solutions to design effective and proven strategies. Supervises student interns, providing guidance and support. Utilizes the Helpdesk Ticketing system, working with IT Helpdesk staff to ensure all necessary details are captured for each new ticket. Demonstrates flexibility in work schedule and locations as needed. Physical Requirements: In accordance with the Americans with Disabilities Act, this job description contains only qualifications that are required, with or without a reasonable accommodation. Capable of using a computer for extended periods. Frequently travels to different areas of the building and bends to assist with equipmentsetup. Able to lift up to 20 pounds to assist with various office tasks. Able to communicate ideas and information clearly so others can understand, ensuring accurate exchange of information in all situations. Benefits and salary range: Competitive starting salary in the range of $48,847 to $51,289 and is commensurate with qualifications NYS retirement or Optional SUNY Retirement Program SUNY Voluntary Savings Plan Comprehensive Health and Dental Insurance through Excellus BCBS FSA 21 days of annual leave, 12 sick days, and 13.5 holidays annually FLCC Tuition Waiver for employee and dependents Tuition assistance - 4-year institutions Special Notes: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Application Instructions: Applicants interested in applying MUST submit the following documents via online: Resume/Cv Cover letter Applications will only be accepted online. Finger Lakes Community College does not discriminate against any employee, applicant for employment, student or applicant for admission based on an individual's race, color, national origin, religion, creed, age, disability, sex, gender identification, gender expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education.

Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Pursuing a Bachelor's degree in Packaging Science. Experience with lab equipment such as tensile tester, heat sealer, etc. Experience with Microsoft Excel Ability to gather data competently into a report format Statistical Experience is optional LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: ***************************************. Salary Description $22/hr

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus, however, we will train.

Introduction As designers, researchers and content developers, we focus on ensuring the experiences we create meet the needs of our customers and end users and strive for excellence in our work. You will apply a user-centered perspective to your work and advocate for the customer / end user in all interactions with your teammates and colleagues. At times you may also engage with customers or other users of the product in the design, research or content development process. Your role and responsibilities As an IBM Z Design, User Research or Technical Content Professional Intern, your focus will be on meeting individual and team objectives, learning your craft, and contributing to research, design and/or content support of a product. You will learn about IBM, IBM Design practices, and the impact of content in the user experience. Generally, your efforts will be concentrated around a single product in your business area, with guidance and feedback from a more senior team member. You will also contribute to the design community and our larger content ecosystem by supporting community activities, sharing, learning or maintaining a part of the community operation. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Actively enrolled in college/university * Creativity and flexibility to adapt to new scenarios * Strong communication and presentation skills Preferred technical and professional experience * Experience working on enterprise information technology (business to business), and enterprise technology personas or archetypes. * Experience with Enterprise Design Thinking by IBM or other design thinking frameworks * Excellent communicator with strong interpersonal skills, confident working within a cross-functional team and various levels * Familiarity with IBM Z product stack * User Experience/Research intern: Demonstrated knowledge of User Experience design * User Experience/Research intern: Ability to perform UX research for software products or Web * Content Development intern: Experience developing, editing, and producing accurate technical documentation using XML, DITA and shared source repositories such as GitHub * Content Development intern: Knowledge of Native AI solutions for creating structured content * Pursuing a bachelor's degree in Technical Communications or Design, including Design & Technology, UX Design, Software Product & Interaction Design, Human Computer Interaction (HCI), UX Research, Information Experience Design, Game Design, Human Factors, Usability, or Ethnography, or a Software or Computer Systems Engineering degree with a minor in Communications, Design or completion of a certificate program in Design ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

We are hiring for an Online Payroll Tech Support Specialist! In this full-time opportunity, you'll answer inbound calls and e-mails in a call center environment in order to provide technical support to user. To be considered for this position, please have HS Diploma and a minimum of 2 years in call center client service or technical support environment. Does this describe you? Apply today! Position Details: Full time M-F schedule days Provides problem analysis and resolution Provides inbound and outbound customer service Researches and resolves complex client or field issues Maintains and updates all client information in all systems Maintains a high level of customer service and client retention Competitive hourly rate One Path Career Partners is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.

The IT Support Specialist/Network Administrator is responsible for the maintenance and installation of all IT systems at CCOR. This includes regular updates of systems and installation of upgrades to current systems. This position is also responsible for the administration, support, and maintenance of company issued equipment for our clients and employees. Responsibilities: Maintain all computer and network systems including the maintenance of current software and installation of new software or systems. Handle and assist with problem solving any issues reported by users. Repair technology systems when necessary. Maintain accurate documentation of current systems. Research and evaluate new systems for purchase on an ongoing basis. Research and evaluate software for company utility on an ongoing basis. Support and maintain company issued equipment in the field. Increase technological efficiencies for the agency on an ongoing basis. Report any concerns or issues as discovered in the field to the appropriate department. Provide training on credential and system orientation for new hires (internal & external employees). Perform other duties as assigned. Responsible To: Director of Human Resources Pay: $25 per hour Position Requirements: Minimum Associate s Degree required. Two (2) years of experience in IT support or degree equivalent. Excellent time management skills. Ability to work independently. Excellent communications and customer service skills. Ability to prioritize tasks and projects. Ability to problem solve complex situations. Ability to relate to diverse and multicultural populations. Appearance is professional and complies with agency dress code. Ability to lift up to 25 pounds and to sit, stand, bend, stoop, kneel, pull, climb, reach, and perform repetitive movements of the upper extremities. Pass a physical examination and immunization requirements after being offered employment and complete a health assessment annually, thereafter. Possess a current, valid New York State driver s license and a reliable vehicle. Completion of CCOR's orientation program.

Full-time Description We are Hiring! Job Posting: Data Technology Specialist Department: Upwards Mobility Mentoring Employment Type: Full-Time Schedule: Monday- Friday (9-5) Salary: $25.00-27.00 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: The Upward Mobility Mentoring Initiative is a bold, new program grounded in the nationally recognized EMPath Mobility Mentoring model-designed to help low-income families achieve long-term economic self-sufficiency and overall well-being. This community collaborative initiative offers a powerful opportunity to lead transformational changes for families residing in targeted zip codes within the City Of Rochester. The Data Technology Specialist plays a critical role in supporting the success of this initiative by overseeing the systems and processes that drive accurate, timely, and actionable data collection and reporting. Reporting to the Operations Manager, the Data Technology Specialist serves as the key liaison between program staff, leadership, funders, and data platforms-ensuring the integrity of all program operations and client outcomes data. Essential Duties and Responsibilities: Staff Training, Support & Data System Integration · Lead orientation and ongoing training for all program staff on data entry, reporting, and record-keeping procedures. · Provide regular updates and training related to system enhancements or procedural changes. · Ensure integration of data management best practices into daily operations and workflows. Data Quality Monitoring & Continuous Improvement · Collaborate with Mobility Mentors and other staff to ensure complete, consistent, and high-quality data collection. · Conduct routine audits to identify and address gaps in data accuracy and completeness. · Create data quality reports and guide corrective actions as needed. · Identify and analyze trends and anomalies to support continuous performance improvement. Performance Reporting & Insights · Produce and present timely relevant reports on program performance and participant outcomes for internal and external stakeholders. · Translate data into accessible charts, graphs, and visuals using Excel or similar tools. · Prepare scheduled and ad-hoc reports for program leadership, funders, and grant partners. · Monitor and report progress on grant-defined benchmarks and outcome targets. Data Systems Development & Documentation · Serve as the internal liaison to software vendors, including SimpliGov, to troubleshoot issues, recommend enhancements, and test system updates. · Build and maintain supplementary data tracking tools (e.g., Excel, SharePoint) to support data collection not captured in SimpliGov. · Organize and maintain a centralized, accessible repository for all key documentation, procedures, and reports. Requirements Qualifications: Education: Associate's Degree in Computer Science, Data Management, Information Systems, or a related field required. Bachelor's Degree preferred. Equivalent combination of education and experience will be considered. Experience: 3-5 years of experience in program data management, outcomes tracking, or performance evaluation. Experience working with human services, workforce development, or nonprofit programs a plus. Proficient in Excel (intermediate to advanced), including use of pivot tables, charts, and data visualization techniques. Familiarity with SharePoint, SimpliGov, or similar cloud-based case management/data platforms is desirable. Top Benefits and Perks: Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Salary Description 25.00-27.00

Job Purpose The Support Technician -will work as a member of the CallTower's Technical Support Team. The position is responsible for managing and supporting escalated support cases regarding either CallTower's hosted Meta switch/SIP, Microsoft Teams, or Cisco platforms. The technician will work collaboratively with fellow team members to take a holistic approach to customer technical support issues. The position will escalate to Sr. Technical Support Technicians/Support Engineers to resolve issues. Potential candidates must be CallTower dedicated, action oriented and smart and inquisitive. Duties: • Manage and troubleshoot, high profile and difficult technical issues. Working issues to resolution and achieving customer satisfaction • Specialize in working issues for CallTower's hosted platforms • Specialize in working issues for Non-CallTower hosted platforms, IE Five9, CT Text, and Zoom. • Provide updates to customers and management on the status of urgent and high-profile issues • Interact and escalate issues with CallTower's vendors and third-party groups • Provide accurate and timely updates to our customers and document all updates in the customer's cases on CallTower's CRM tool (Salesforce) • Develop and maintain training for team members for their professional growth and expertise • Understand and diagnose issues related to user configuration, network and security settings, server administration, hardware/software failures, and VoIP issues • Maintain a mindset of continuous improvement, in terms of efficiency of processes & customer satisfaction and optimization • Document and publish processes and procedures in CallTower's Solution Center • Any other duties as assigned by management Skills/Qualifications: To perform this job successfully, individuals must be able to perform each essential duty satisfactorily based on company standards. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the job successfully. • 1+ years' experience working with VoIP (Preferred) • 2+ years' experience in a technical support environment • Associates Degree or equivalent experience (Bachelor's preferred) • Technical writing experience • Hold or commitment to obtain an industry recognized certification for networking (Network+/CCENT/MTA/Webex calling) within six months of hire date • Must have exceptional interpersonal and communication skills • Must be fluent in English (spoken and written) Benefits: ·Annual market comp evaluation ·85% employer paid medical plans (HDHP and PPO options) ·Dental/Vision ·PTO accrual starts day one ·100% 401k match on first 4% ·Paid Parental Leave ·100% Employer paid life insurance, LTD, EAP, telehealth, Gym Pass Salary Description $47,000 to $53,000

As a Survey Technician, you provide technical services, and assist survey team members to ensure that projects are completed as specified and within budgetary and timeline constraints. Responsibilities Collaborate on projects with multiple team members including other business units Perform survey computations and boundary resolution for Boundary and ALTA Surveys, and Topographic Surveys. Prepare Construction Layout and As-Built Surveys, Right-of-Way Surveys, and various other project types Requirements Technical coursework in surveying, civil engineering or a related field Experience with Mapping software (Civil 3D, Carlson, inroads, etc.) Ability to read and interpret design/construction plans Good written and verbal communication skills Maintain a current driver's license in good standing and able to operate company owned vehicles Attention to detail Work independently What we offer: Opportunity to work on a wide range of challenges Competitive pay Opportunity for full-time hire with accompanying benefits Join the Erdman Anthony community and help us build our communities! Visit ************************************** for a full list of benefits. Erdman Anthony is a nationally recognized, award-winning engineering consulting firm specializing in transportation engineering services, construction services, facilities engineering and design services, civil engineering services, and geospatial services. Erdman Anthony welcomes talented, innovative, collaborative professionals who will help us develop exceptional infrastructure solutions for our clients, and contribute to a safe, healthier future. Erdman Anthony is not able to sponsor visas at this time. Erdman Anthony is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Race/Color/Gender/Sexual Orientation/Gender Identity /Religion/ National Origin/Veteran. The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, qualifications, education, and work location

Clerical/Clerk I Additional Information: Show/Hide Fairport NY 14450; Technology Services - Campus Tech TERM OF EMPLOYMENT: 12-Month Position; Full-Time * Actual Salary is Dependent Upon Education, Experience and Contract. DUTIES: 1. Performs the more difficult and complex clerical tasks; 2. Schedules, coordinates, and monitors workflow within the department as well as with other departments throughout the district; 3. Conducts correspondence on matters in which policies and procedures are well defined in regard to technology within the district; 4. Responds to requests from other departments regarding policies, procedures, and pertinent laws (e.g. Education Law 2d); 5. Assists in the collection, preparation, and review of departmental data (e.g. Help Desk tickets, inventory, etc.); 6. Assists in hardware, software, and web-based subscription ordering, tracking, deployment, invoicing, and retirement across the district; 7. Responsible for overseeing and maintaining accurate inventory records (hardware and software) across the district; 8. Strong knowledge of Microsoft resources and WinCap Financial preferred; 9. Strong communication skills; 10. Other duties as requested by the supervisor. FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Thorough knowledge of office practices, procedures, equipment and terminology; thorough knowledge of business arithmetic and English; ability to plan, assign and supervise the work of clerical assistants; ability to follow complex oral and written directions; ability to readily acquire familiarity with departmental organization, functions, laws, policies and regulations; ability to prepare correspondence and reports; ability to deal effectively with other employees and with the public; ability to operate a variety of office machines; good judgment in solving relatively complex clerical problems; initiative; integrity; tact and courtesy; physical condition commensurate with the demands of the position. QUALIFICATIONS: 1. Civil Service eligibility for Clerk I: Graduation from high school or possession of an equivalency diploma, plus either: (A) Four (4) years of paid full-time or its part-time or volunteer equivalent office clerical or secretarial experience; OR, (B) An associate degree in Secretarial Science, Office Technology, or a closely related field, plus two (2) years of experience as described in (A) above; OR, (C) An equivalent combination of education and experience as defined by the limits of (A) and (B) above. NOTES: * Successful completion of one (1) year of college coursework (or 30 semester credit hours) from a New York State registered or regionally accredited college or university may be substituted for up to one (1) year of the required experience. * Experience as a Teller, Cashier or Salesclerk shall not be considered office clerical experience. 2. Strong interpersonal skills greeting visitors and callers, and in interactions with students and staff members. 2. Excellent organizational skills and ability to work under pressure. 3. Excellent communication skills. 4. Excellent phone and interpersonal skills. 5. Ability to work independently, as well as, part of a team. 6. Ability to handle confidential material appropriately. 7. School office experience preferred. 8. Experience with Special Education Procedures Preferred. 9. Physically able to perform essential functions of the position (with or without reasonable accommodation).

You have challenged yourself in an academic field and are ready to take that challenge to the next level. Internships give you an opportunity to gain valuable, hands-on experience that lets you put your education to work. Our openings are designed to fit into your school schedule, to see Milton CAT from the inside and decide if it's the place to launch your career. Each year, we hire internships for a variety of positions at our locations throughout New England and upstate New York. There are opportunities to apply your knowledge in areas that include finance, marketing, operations, warehousing and equipment repair and service. Interns have opportunities to be exposed to all facets of the business. This internship is being offered for winter break 2025 and summer break 2026 and will be working in our Earthmoving & Compact Equipment Service Department. Pay: $20.00/hr. Interns are considered valuable members of our team, and therefore earn benefits including: Real world experience Competitive salaries Consideration for full-time employment when you graduate Qualifications High school diploma or GED equivalent. Must be currently enrolled as a student in a public, private or accredited academic institution majoring in a diesel or heavy equipment program. Knowledge of diesel engine, electric generator, power distribution and associated equipment. Fast learner with a 3.0 or higher GPA on a 4.0 scale. Excellent computer and related software skills (Microsoft Word, Excel, Outlook). Excellent communication and interpersonal skills. Demonstrated leadership ability, and team-building skills are all advantages. Organization and time management skills. Versatility and the flexibility to adapt to new situations are essential. Able to commute to work location on a daily basis. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $15.50- $17 per hour Salary Range: 15.5 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.

External Description: If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Everyone is focused on serving the customer and we do that by collaborating and supporting each other Associates look forward to coming to work each day Every associate matters and makes a difference It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here. *Candidates must be local to Newark or Clifton Springs NY* Summary The TRIMEDX Biomedical Engineering Intern gains on the job training by shadowing experienced clinical engineers, biomedical engineers, lab engineers, and radiology engineers under the close supervision of TRIMEDX management. Duties include understanding the typical day of an engineer and how to work in a hospital environment, how to respond to service calls, balancing workload, documentation of repairs and Preventative Maintenance (PM) Work Orders, vendor management, learning how to calibrate equipment, troubleshooting techniques for various types of equipment, preventive maintenance procedures, electrical safety, and how to repair equipment. In this position, you will perform preventative maintenance procedures, inventory validation, and have the opportunity to work alongside experienced technicians in a real-time service environment. Responsibilities Gain on the job training by shadowing experienced clinical engineers, biomedical engineers, lab engineers, and radiology engineers under the close supervision of TRIMEDX management. Understand the typical day of an engineer and how to work in a hospital environment Respond to service calls Learn how to balance workload, document repairs and PMs, vendor management, calibrate equipment, troubleshoot equipment Train on preventive maintenance procedures, electrical safety, and how to repair equipment. Perform preventative maintenance procedures, inventory validation, and work alongside experienced technicians in a real-time service environment. All other duties as assigned. Education and Qualifications Be currently enrolled in an associates or technical degree program or have the equivalent military training in the biomedical field. Experience working with biomedical equipment in a clinical engineering environment preferred Excellent interpersonal and customer service skills Strong written and verbal communication skills Must be able to pass pre-employment screening which will include a limited background check and screen for illegal substance use. At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth. We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences. Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter. TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace. Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours. City: State: Community / Marketing Title: Biomedical Technician Internship Company Profile: Location_formattedLocationLong: Clifton Springs, New York US CountryEEOText_Description:

Contract to Hire Role: Hourly Pay Rate - $20-22.00 per hour based on experience, education, geographic location and other factors. Please no 3rd party or c2c candidates We are seeking an experienced IT Help Desk Engineer to join our team. The ideal candidate will have a strong background in Windows environments, hands-on experience with PC imaging, and a passion for delivering exceptional technical support. This role involves troubleshooting, system maintenance, and ensuring smooth IT operations for end-users Key Responsibilities of the IT Help Desk Job in Rochester, NY: Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues. Install, configure, and maintain Windows-based systems and applications. Perform PC imaging and deployment for new and existing devices. Troubleshoot and resolve issues related to desktops, laptops, printers, and peripherals. Manage Active Directory tasks such as user account creation, password resets, and group policy updates. Assist with patch management and system updates. Document support requests, resolutions, and maintain accurate records in the ticketing system. Collaborate with other IT team members to escalate and resolve complex issues. Ensure compliance with company IT policies and security standards. Required Qualifications 1+ years of experience in IT support or help desk roles. Strong knowledge of Windows operating systems (Windows 10/11). Hands-on experience with PC imaging tools (e.g., SCCM, MDT, or similar). Familiarity with Active Directory, DNS, DHCP, and basic networking concepts. Excellent troubleshooting and problem-solving skills. Strong communication and customer service skills. For more information or to be considered for the IT Help Desk Job in Rochester, NY please contact Thomas McCarthy at *************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance