Technical business analyst jobs in Akron, OH - 274 jobs

The Business Analyst's role will elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive at following emerging Technology trends, watching for new technologies to optimize business processes. The Business Analyst will play a pivotal role in ensuring IT's understanding of business requirements. What's in it for you? Compensation based on experience Faith and purposed-based career opportunity! Fully Paid Health Benefit Retirement and Life insurance 12 Paid Holidays PLUS Birthday Lunch is provided DAILY. Professional Certification Development Hybrid remote/on-site work arrangements available Responsibilities Position will dually report into the Project Management office and Functional Vertical VP, the duties and responsibilities of the Business Analyst role include: Strategy and Planning Collaborate with project sponsors to determine project scope and vision. Clearly identify project stakeholders and establish user classes, as well as their characteristics. Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. Work with stakeholders and project team to prioritize collected requirements. Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. Acquisition and Deployment Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts. Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized. Participate in the selection of any requirements documentation software solutions that the organization may opt to use. Operational Management Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develop and utilize standard templates to write requirements specifications accurately and concisely. Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. Where applicable, develop prototypes of interfaces and attributes based on user requirements. Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted. Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders. Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary. Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood. Act as the departmental Solution(s) configuration subject matter expert (SME). Requirements Functional process expertise in Finance and Accounting systems and processes. Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development. Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products. Ability to create systematic and consistent requirements specifications in both technical and user-friendly language. Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required. Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources. Understanding of application development and software development life cycle concepts Able to influence and drive individuals and teams to meet key milestones and overcome challenges. Ability to work in a team and/or be an effective individual contributor. Experience with the following is preferred Professional certifications with International Institute of Business Analysis Accounting Practitioner Healthcare Industry Microsoft Office Suite of Products Monday Project Management Platform Sage Intacct Accounting Software About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health cost sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

This role supports large, complex warehouse operations, working hands-on with Warehouse Management Systems (WMS) in distribution center environments and traveling to multiple locations as needed to ensure smooth system implementation and ongoing operations. The position involves gathering customer requirements, implementing and testing WMS solutions, performing system integrations, troubleshooting issues, and collaborating closely with operations and technology teams. It offers direct customer interaction, exposure to leadership, and strong opportunities for professional growth in a highly visible, impactful role. REQUIREMENTS: 3+ years of WMS solution design experience translating business requirements into scalable system and technical solutions 1+ years of SQL experience writing and executing queries Extensive experience serving as the primary liaison between customers, operations, and technology teams, including participation in customer presentations Strong background in data analysis and system integration, including performing and supporting integrations between external and internal WMS platforms Deep understanding of the full WMS implementation lifecycle, methodologies, and standards, with prior consulting or solution delivery experience PLUS SKILLS: Experience integrating or implementing RT Locator PMP and/or Six Sigma Green Belt certification RESPONSIBILITIES: Gather and document customer business and technical requirements Collaborate with customers, operations, IT, and project teams to design WMS and freight management solutions Translate business needs into clear system and technical requirements Perform and support data integrations between external customer systems and internal WMS platforms Serve as the primary point of contact for client communication, status updates, and issue resolution Design optimized business process solutions using system capabilities and industry best practices Lead solution testing, validation, and certification to ensure customer requirements are met Support sales activities by presenting and explaining technology solutions and system capabilities Identify system enhancements and new functionality to drive additional customer value Train end users and mentor junior team members to support adoption and long-term success

Quanex is looking for a Systems Applications Business Analyst to join our team in either Rice Lake, WI or Akron, OH. The Systems Applications Business Analyst gathers business requirements, conducts needs-assessments and process-mappings and develops functional specifications and assists with technical specifications to ensure that developed information technology solutions support business objectives. This role serves as a liaison between development teams and the internal/external customer or end user. As a high-level specialist, this role provides ongoing advanced application support to business end-users. We Offer You! * Competitive Salary * Excellent Bonus Potential * Medical, Dental & Vision Plans * Paid Time Off, Training & Holidays * Charitable Contribution Match Program * Tuition Assistance * Wellness/Fitness Resources * Training & Professional Development * 401K Match w/ 2-year Vesting Period * Employee Stock Purchase Plan * Dynamic Culture & People - just to name a few! What's attractive about the Systems Applications Business Analyst? * Ability to provide ongoing advanced application support to business end-users * Collaborative and Team-Oriented environment What You'll do * Work with internal customers and external business partners (customers, suppliers, etc.) to determine business needs, write system process specifications and implement software solutions. * Identify software solutions to ensure the applications and integrations align with the business strategy. * Maintain existing applications and implement new software solutions. * Consult functional areas of the business to identify applications that drive business process improvement and add value to the business operations. * Maintain working knowledge of the business areas and the associated system applications. * Use advanced techniques, theories, and processes to analyze and understand multiple applications that can deliver measurable value to the business. * Leverage software applications to support business initiatives involving Operational Excellence, Continuous Improvement, Lean Manufacturing, etc. * Consult the business operations to identify information delivery and data analytics strategies. * Work on divisional IT projects, including internal business initiatives, external customer and supplier projects, and corporate / enterprise IT requirements. * Lead all facets of business requirements analysis, prepare Scope of Work (SOW) for software solutions. * Conduct systems analysis to study the business procedures and identify requirements for achieving them more efficiently. Use systems analysis to help determine whether to build or buy software solutions. * Design business systems by defining the application architecture, modules, interfaces, and data for a system to satisfy specified requirements. * Coordinate all division application design and development work, leveraging Enterprise Applications / Shared Services or outsourced service providers for technical development work * Participate in divisional business application implementations, both purchased and internally developed software solutions, including setup and configuration of system parameters. * Responsible for application change management process controls, including post-implementation audits. * Manage ongoing maintenance of business systems, including version upgrades and patching of software applications, databases, and operating systems. * Ability to identify potential system problems and propose functional solutions aligned with user needs. * Perform specialist functions in a multi-application landscape (tactical execution, installations, technical configuration, etc.) * Train end-users, Subject Matter Experts (SME's), and Business Process Owners (BPO's) on using business applications effectively to perform their jobs. * Provide level II applications support, providing application resources to resolve IT problems escalated to the group and servicing the customers / end-users promptly. * Participate in Sarbanes-Oxley compliance activities (IT self-audits, Internal Audit risk assessments and General Computing Control testing, and external IT audits), particularly involving financial applications. Your Credentials: * Bachelor's degree in computer science, Information Systems, Business Administration, or related field. Master's degree is a plus. * Engineering, Operations Management, Information Systems, or related fields; relevant certifications (e.g., Oracle EBS ERP, Epicor (Manage 2000) ERP, MS DevOps, Project Management) are a plus. * Requires 8+ years of total Information Technology experience. * Requires 4+ years working in applications roles, with a minimum of 2 years as a Business Applications Analyst and/or ERP Systems Analyst. * Must have solid project management and ERP functional skills (financial and/or manufacturing modules). * Proficiency in administration, configuration, and optimization of ERP modules such as Manufacturing, Inventory Management, Order Management, Bill of Materials (BOM), Work in Process (WIP), and Quality Management, preferably in Oracle EBS or Epicor (Manage 2000) ERP systems. * Strong understanding of manufacturing processes, supply chain management, and inventory control principles. * Experience in an industrial / manufacturing company preferred. * Experience in MS SQL Server using SSMS to write simple queries is a plus The salary range for this position is $87,500 to $107,000 with bonus potential. About Quanex, A Part of Something Bigger Quanex (NYSE: NX) is a global, publicly traded manufacturing company primarily serving OEMs in the fenestration, cabinetry, solar, refrigeration and outdoor products markets. We are A Part of Something Bigger by improving the performance and aesthetics of end products through continuous innovation, helping customers achieve greater production efficiencies, dedication to giving back to communities where we operate, producing shareholder value and helping our employees learn, grow, and thrive. Learn more at Quanex.com. #LI-MB1

Job Title: Data Analyst Schedule: Monday - Friday Salary: $80,000 - $100,000 What Sets Us Apart Hybrid role - 2 days from home Support executive leadership directly Build reports and develop dashboards used to support business decisions Opportunity to shape strategic vision across the organization Key Responsibilities Clean and transform client data for system import. Validate data accuracy and troubleshoot integration issues. Build reports and dashboards to support implementation and client success. Collaborate with project teams to meet client requirements What We're Looking For Bachelor's degree in Finance, Accounting, Economics, or related field 2+ years of data analysis experience, preferably in software or consulting Advanced Excel skills (modeling, pivot tables) Collaborative mindset, detail orientation, and ability to manage multiple deadlines For immediate and confidential consideration reach out to me, Kelley McEndree, at kmcendree@cfstaffing.com.

Your Opportunity as the Lead Analyst, IS Business Analysis - PLM Specifications The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial Operations Team, realizes this purpose by serving as a subject matter expert, key partner and relationship manager for the Commercial business function specifically including the business areas of Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This hands-on position requires limited guidance, strong relationship building and communication skills, a customer service mindset, critical thinking, and a commitment to quality deliverables. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. Understand the process, systems and data landscape in the business areas, including security and compliance needs. Initiate, manage and deliver projects Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades. Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans. Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps. Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement. Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain new and existing solutions Serve as point of contact for business partners regarding system access and support and periodically meet to review progress. Engage adjacent ITP teams where additional skill sets and knowledge are required. Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors. Strengthen the Business Analysis community Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). Experience working directly with business customers within, but not limited to Raw Material Ingredients, Co-Pack, TSO, Plant Quality, and Corporate Quality areas. Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): Experience implementing or supporting PLM or other enterprise level software relating to Quality, Operations, Regulatory, and/or R&D Professional certification and/or experience leading professional development activities in business analysis, change management or project management. Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. Experience in the Consumer Packaged Goods (CPG) industry. Willingness to learn system configuration Willingness to learn AI data analysis and AI Skills sets as they become available/implemented in our systems Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid

Do you want to make a difference every day? Would you like to work for a global manufacturer with a world-class approach to people, process and product? Then make SPIROL your new home and career! At SPIROL, we work with our customers to help them succeed. From automobiles, to hand an power tools, to aerospace and green energy, SPIROL provides the engineered metal fasteners that literally hold the world together. We are looking for an experienced Business Systems Analyst (Order Creation focus) to join our team in Stow, Ohio. This role is 100% on site. As a Business Systems Analyst, you will: Actively work with Subject Matter Experts to envision solutions using SPIROL owned software solutions or incorporating solutions not within SPIROL's current IT toolbox. Action project development using internal and external technical resources as needed to accomplish objectives. Support and collaborate with internal programmer analysts on a daily basis. Act as the liaison to department managers and end-users, facilitating end-user testing, and develop/document end-user work training materials. Work outside of software development, supporting other technology implementations such as shop floor production technology unified communications, and collaboration software. The successful candidate should have: Bachelor's Degree in Business Administration or Information Technology, or equivalent work experience in software development, technical implementations or business management. Manufacturing environment experience required (Automotive or Aerospace preferred) 5+ years' experience working with SalesForce. Strong planning and organization skills, and the ability to document work breakdowns, breaking large/complex requirements into logical phases/steps in delivering system functionality. Demonstrated project management experience, with a strong degree of independence in working with stakeholders to define and document requirements, conducting/leading meetings and developing consensus among diverse stakeholders representing disparate product lines across global site locations. WHY SPIROL: Competitive Compensation Structure Health/Dental/Vision/Life Insurance Disability Insurance 401(k) with Company Matching ESOP Pension Pet Insurance Paid time off Employee Referral Bonus Program Education Assistance Program Employee Assistance Program Careers Video Link: ******************************************* SPIROL an equal opportunity employer. SPIROL does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America Why Oatey? Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, Oatey Canada, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo. At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. Ready to make an impact in a place where you matter? - Position Summary: Oatey, a global leader in manufacturing, has embarked on a transformative journey of implementing SAP S/4 HANA. The SAP Senior Analyst will be the subject matter expert for Order-To-Cash processes (OTC), including pricing. This role will perform SAP application design, development and implementation within the organization and IT SAP Applications architecture. Supporting projects will be a large portion of this position at Oatey. Expectations would be to lead the blueprint activities, interpret business requirements, estimate the work, make process recommendations and configure SAP to ensure quality and accountability of the project completion. Position Responsibilities: Adhere to established best practices, procedures, guidelines and compliance with respect to SAP application architecture standards Develop application solution designs that align with the defined SAP Applications architecture, standards and processes Research, evaluate SAP application architecture design and new technology, recommend where needed Understand and establish communication on user needs and priorities Work closely with SAP developers and other OTC resources Support projects as the IT lead for OTC and pricing Perform unit, system, integration and regression testing through the project life cycle Create and update functional specification documents Support SAP Specialists and SAP Analysts Able to work in agile environment and handle multiple initiatives parallelly Knowledge and Experience: 5+ years of SAP-OTC experience (2+ years in SAP S/4 HANA) 5+ years of SAP Pricing experience (Vistex experience preferred) 5+ years of project experience Condition Contracts, including Rebates, in S/4 HANA Strong verbal and written communication skills Strong problem-solving skills Strong collaboration skills Ability to prioritize and manage multiple tasks Education and Certification: Bachelor's degree in business, management information systems or related field, or equivalent work experience #LI-SV! #LI-Hybrid Compensation Range for the Position: $86,418.00 - $112,343.50 - $138,269.00 USD Target Cash Profit Sharing for the Position: 12.00% Offer amount determined by experience and review of internal talent. Oatey Total Rewards Generous paid time off programs and paid company holidays to support flexibility and work-life balance Annual Discretionary Cash Profit Sharing Immediate eligibility and vesting in 401(k), including 100% company match, up to 5% of eligible compensation Market leading health insurance including medical, dental, vision, and life insurance offerings for associates and qualified dependents Significant company contribution to Health Savings Account with a High Deductible Health Plan (HDHP) Short-Term and Long-Term Disability income protection coverage at no cost to associates Paid Maternity and Paid Parental Leave Tuition reimbursement A strong set of complementary resources to support associate well-being, including resource groups, EAP, and dedicated mental health support. Equal Opportunity Employer The Oatey family of companies are an equal opportunity employer committed to Diversity, Equity, and Inclusion. We recruit, employ, promote, and offer competitive pay for all jobs without regard to race, color, creed, religion, sex, age, national origin, disability, sexual orientation, or any other characteristic protected by law.

Requirements Requirements: Proficient with Microsoft Office Suite (Specifically Excel, Word, and Outlook). Must have excellent written and verbal communication skills with the ability to convey technical information, decisions, and approaches to both technical and non-technical audiences. Ability to independently identify, research and resolve issues. Ability to Analyze and act on multiple tasks considering their priority. ERP implementation experience, preferably with Microsoft Dynamics F/O. Has a good understanding of best practice business processes and application. Well- organized individual who can work with minimal amount of supervision. Preferred Qualifications: 1-3 years of experience with Microsoft Dynamics AX/ Dynamics 365 F&O (Supply Chain/Manufacturing). Strong Data Analysis and presentation skills. Experience working with Microsoft DevOps and Visio. Building SQL queries. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, vendors, non-engineers and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Certificates, Licenses, Registrations: Maintains a valid Driver's License. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to operational or other company demands. Mental: Must be able to effectively communicate with others; complete and understand complex analysis of computer system issues and business related issues with IT. Research, read, analyze and interpret written materials, meet and exceed company standards, ensure compliance with company policies, respond appropriately to feedback to make improvements, maintain positive working relationships, troubleshoot and solve problems. Physical: Must be able to use computer equipment, exerting up to 40 lbs of force occasionally and or a negligible amount of force constantly to move objects, kneel, reach, push, pull and lift for sustained periods of time. Must be able to stand, walk, sit and type for long periods of time. Exposure to moderate noise level. Knowledge, Skills, and Abilities Required: Knowledge of IT, modern business communication, office procedures and methods. Must be able to work with other departments and AMT employees. Must also be able to work with clients, vendors and 3rd party suppliers. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephone, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. 401k: AMT matches 100% of your contribution, up to 3% of your salary. Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! Family-oriented, Positive Working Environment Discretionary Yearly Raises On-site Vending & Gym Annual Employee Appreciation Picnic Tuition Reimbursement Employee Referral Bonus Program Employee Assistance Program

Your Opportunity as the Lead Analyst, IS Business Analysis - PLM Specifications The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial Operations Team, realizes this purpose by serving as a subject matter expert, key partner and relationship manager for the Commercial business function specifically including the business areas of Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This hands-on position requires limited guidance, strong relationship building and communication skills, a customer service mindset, critical thinking, and a commitment to quality deliverables. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business * Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. * Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. * Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. * Understand the process, systems and data landscape in the business areas, including security and compliance needs. Initiate, manage and deliver projects * Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades. * Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans. * Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps. * Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement. * Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. * Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. * May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain new and existing solutions * Serve as point of contact for business partners regarding system access and support and periodically meet to review progress. * Engage adjacent ITP teams where additional skill sets and knowledge are required. * Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors. Strengthen the Business Analysis community * Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. * Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: * 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). * Experience working directly with business customers within, but not limited to Raw Material Ingredients, Co-Pack, TSO, Plant Quality, and Corporate Quality areas. * Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. * Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). * Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). * Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): * Experience implementing or supporting PLM or other enterprise level software relating to Quality, Operations, Regulatory, and/or R&D * Professional certification and/or experience leading professional development activities in business analysis, change management or project management. * Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. * Experience in the Consumer Packaged Goods (CPG) industry. * Willingness to learn system configuration * Willingness to learn AI data analysis and AI Skills sets as they become available/implemented in our systems Learn more about working at Smucker: * Helping our Employees Thrive * Delivering on Our Purpose * Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid

FPC International, Inc. is seeking a motivated, analytical problem solver to join our Business Operations & Corporate Development team as a Business Analyst. This role provides analytical, reporting, and project support to enhance business performance and support strategic decision-making. The Business Analyst will work cross-functionally with teams across several divisions, helping to improve processes, analyze data trends, and support corporate growth initiatives. Our Culture: Entrepreneurial, family friendly, and great work/life balance. New ideas are encouraged. Definitely an opportunity to make an impact! Very collaborative environment. Targeted Compensation: $45-52K + Annual Bonus Location: This position is located at 4520 Richmond Rd., Cleveland, OH 44128 Reports to: Director of Business Operations & Corporate Development Team Dynamics: Works closely with Corporate Development, Finance, and operational leaders across divisions. Ideal Candidate will have: Strong analytical capability, the ability to turn data into meaningful insights, and an eagerness to learn the business. Successful candidates will demonstrate curiosity, initiative, and a willingness to collaborate across teams. Benefits: We're a small company, but have all the "big company" benefits to offer including a 401(k) match, medical, dental, vision, long & short-term disability, life insurance, accidental coverage, etc. We offer 10 paid holidays that start immediately and a generous PTO plan based on years of service. We invest heavily in employee development, offering tuition reimbursement, coaching, online learning, and professional development opportunities aligned with this role. What you'll be doing: Essential Job Functions: Collecting and analyzing operational and performance data to identify trends and improvement opportunities. Building reports, dashboards, and presentations for leadership using tools such as Excel, Power BI, or similar. Monitoring existing metrics, developing, and proposing new measures to support decision-making. Supporting projects that improve operational efficiencies, workflows, or business processes. Assisting in due diligence for corporate development initiatives, including acquisitions. Collaborating with internal teams to to implement process improvements and support business planning. Maintaining documentation and providing training related to processes, systems, or reporting tools. Preparing summary reports, presentations, and communications for internal stakeholders. Background You'll need: Bachelor's degree in Business Administration, Finance, Data Management, or closely related field. A minimum of 0-2 years of experience in business analysis, operations, or corporate development. Competencies Communication Quality of Work Teamwork Continuous Improvement Preferred Qualifications: Certified Business Analysis Professional (CBAP) FPC International, Inc. offers benefits, competitive salary, bonus potential, generous vacation, paid holidays, and 401(k) benefits. Check our our website at **************** Qualifications Education Required: Bachelors Degree in Business Administration, Finance, Data Analytics, or closely related field. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work. . Master Data Maintenance Create and maintain supply chain master data in SAP and other ERP systems, including materials, vendors, and purchasing info records. Perform regular audits to ensure data accuracy, completeness, and compliance with global standards. Coordinate with regional teams to validate and align master data inputs. Execute SAP mass maintenance requests in a timely fashion. Support data governance initiatives and documentation of data maintenance procedures. 2. Supplier Web Portal Administration Manage user access and supplier profiles for Nordson's custom supplier web portal to ensure timely updates to contacts and other requested information. Support onboarding and training of new suppliers and buyers on portal functionality and expectations. Manage interfaces between the web portal and Nordson systems that use FTP, EDI, and API connections. Collaborate with 3rd party web host to design and implement new pages and processes. 3. Purchasing Teams Support and Training Provide day-to-day support to purchasing teams on data entry, reporting tools, and system transactions. Develop and deliver training materials and sessions on Nordson systems and tools including SAP, SharePoint, and Power BI. Act as a liaison between purchasing teams and IT to resolve system, authorization, or data-related issues. Share successful processes across regional teams to support division-led execution. 4. Business Intelligence Reporting Develop and maintain Power BI dashboards to track KPIs such as supplier delivery and quality performance as well as spend quartile analysis. Use SQL and Power Query to extract, transform, and combine data from various sources. Collaborate with planning and procurement teams to define reporting requirements and deliver actionable insights. Ensure data accuracy and consistency across reports and dashboards. 5. Process Improvements and Automation Identify opportunities to streamline manual processes using Power Automate, PowerShell, and SharePoint workflows. Lead or support automation projects that improve data flow, reporting efficiency, or supplier communication. Collaborate with cross-functional teams to implement and test new digital tools or enhancements. Qualifications and Experience Required Bachelor's degree in supply chain management, business, logistics, or a related field. 8+ years of experience in supply chain processes and analytics Advanced Microsoft Excel ability related to data transformation, merging, and cleanup as well as chart or graph creation for presentation to end users. Strong attention to detail and commitment to data quality. Excellent communication, training, and collaboration skills. Ability to manage multiple priorities and work effectively in a global, cross-functional environment. Demonstrated capacity to adapt and master new systems, platforms, and tools. Preferred Subject matter expertise with supply chain ERP processes in systems including SAP, Microsoft Dynamics, Oracle, or JD Edwards. Knowledge of Microsoft Power BI dashboard reporting with data scripting in DAX or M a plus. Knowledge of Microsoft tools Power Automate and Power Query for process automation. Experience with scripting languages such as SQL and VBA. Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson's Human Resources department in advance of submitting a candidate for consideration. Verbal and written approvals will not be considered a valid contract for service.

As an INSXCloud Business Analyst you will work with cross-functional teams throughout the organization, including the PMO, Development, and other business stakeholders. This role reports directly to a Business Analyst, Team Lead and will be an essential contributor to our existing team of seasoned business analysts. You will work both independently and within the group to complete project deliverables that include site features, upgrades, and large-scale enhancements to our health insurance quoting and enrollment platform. ESSENTIAL DUTIES AND RESPONSIBILITIES * Continual evaluation of platform process flows and form a deep understanding of any impact stakeholder requested changes may introduce. * Act as the subject matter expert (SME) on assigned projects. * Translate high-level project requirements into development-ready technical documentation, user stories, and acceptance criteria. * Develop test case scenarios that align with project outcomes and acceptance criteria. * Execute manual user-acceptance testing (UAT) within test environments and identify gaps or bugs. * Communicate insights and plans to cross-functional team members and management. * Serve as a liaison between INSXCloud, the development team, clients, and business stakeholders. * Monitor project deliverables and ensure timely completion of project milestones. * Identify defects within the platform and define required fixes. * Other duties as assigned.

The Business Analyst will review, analyze and evaluate business systems and user needs. Document requirements, define scope and objectives and formulate systems to parallel overall business strategies. Responsibilities: Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; writing specifications Improve systems by studying current practices; designing modifications Recommend controls by identifying problems; writing improved procedures Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions Maintain user confidence and protect operations by keeping information confidential Prepare technical reports by collecting, analyzing and summarizing information and trends Contribute to team effort by accomplishing related results as needed Validate resource requirements and develop cost estimate models Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports Review a variety of areas including operations, purchasing, inventory, distribution and facilities Understand and communicate the financial and operational impact of any changes Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues Requirements: Associate's degree required; Bachelor's degree preferred 2-4 years of experience in the field or in a related area required Microsoft Access and Excel required Experience with an ERP system required Cost Accounting experience preferred Experience in a manufacturing environment required Extremely organized with strong time-management skills Detail oriented, analytical and inquisitive Ability to work independently as well as to collaborate with others Rely on experience and judgment to plan and accomplish goals. Run reports through ERP system (Radius) as well as Excel and Access for production and the shop floor for productivity. Also the back up for the costing estimator. A degree is a plus but necessary. Green Belt is a plus. Bonus eligible - $1,500/year Monday-Friday 8:00am-5:00pm

Our internships are designed to give you a comprehensive understanding of the department you're placed in, as well as an overview of every department's contribution to our business. The Business Analyst Intern will perform routine, entry-level pricing, reporting, and sales automation tasks with the goal of developing more advanced applied data analytics and process optimization skills. This internship will begin in the summer of 2026. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides general, entry-level support to the commercial department. Emphasis on pricing, data management, process documentation and workflow analysis. Duties may include the following… Pricing Analysis Assists in collecting and analyzing pricing data across products and markets. Supports development of pricing models and competitive benchmarking. Implements and documents pricing best practices and workflows. Prepares reports and dashboards to monitor pricing trends and profitability. Data Integrity & Governance Validates and maintains accuracy of data in ERP, CRM, and pricing systems. Performs regular audits to identify discrepancies and ensure compliance with data standards. Documents processes and contributes to continuous improvement of data quality practices. Demand Planning Coordinates with sales, product management and operations to identify key demand planning workflows Analyzes current business processes for areas to drive efficiency Works with senior leadership to implement new processes Establishes a regular method of measuring and reporting key metrics REQUIRED QUALIFICATIONS Current college junior/senior pursuing a bachelor's degree in sales, engineering, computer science or related fields. Must have at least a 2.8 GPA (3.0 or 3.2+ preferred) Must be involved in at least 1 extra-curricular activity or volunteer activity Strong proficiency in Microsoft Word, Excel, and PowerPoint Familiarity with LEAN and Six Sigma Philosophies and/or ERP systems like SAP and Oracle a plus Ability to analyze data and decipher information

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Lead Salesforce Business Analyst is a strategic partner to the AST leadership team and is responsible for driving data-informed decision-making across sales and operational functions. This role focuses on analyzing sales performance and customer forecasting trends; optimizing complex sales processes; evaluating and determining global capacity; and identifying revenue growth opportunities. Leveraging strong business acumen and technical expertise, the analyst will develop and maintain advanced, self-service analytic tools, performance dashboards, and models that support strategic decision-making and execution-driving accelerated revenue growth, improved sales productivity, and enhanced margin performance within our Salesforce environment. This is a remote/home-based position. Preference will be given to candidates located within reasonable travel distance of STERIS headquarters in Mentor, Ohio. This may include those who can commute by car or fly in periodically. Ideally, the selected candidate will be able to visit the Mentor office a few days each month. Travel Requirements: To effectively support and service our AST customers, the ideal candidate must be willing to travel approximately 30% domestically and 10% internationally. What You'll do as a Lead Business Analyst * Design and deliver advanced reporting and analytics to provide actionable insights into sales performance, Customer engagement, revenue and volume trends. * Align Salesforce capabilities with business strategies by delivering functional and technical solutions that support organizational goals. * Conduct detailed business analysis to translate challenges into clear specifications and lead implementation for sales and leadership teams. * Architect and design scalable, high-performance Salesforce solutions using lean methodologies. * Analyze business requirements, assess platform capabilities, and recommend efficient solutions leveraging native Salesforce features and automation tools. * Lead cross-functional teams through the design, development, testing, and deployment of Salesforce and integrated enterprise applications. * Manage Salesforce-related projects from initiation through execution, including planning, estimation, risk mitigation, and stakeholder communication. * Facilitate collaboration across sales, marketing, finance, and IT to gather data needs, prioritize enhancements, and ensure successful solution delivery. * Provide guidance on Salesforce architecture, integration strategies, and industry best practices to support continuous improvement and scalability. * Oversee testing and validation of new Salesforce features and updates to ensure data accuracy, reliability, and alignment with business needs. * Drive continuous improvement of Salesforce-centered analytics and reporting functionality, including configuration, customization, and integration with other systems. * Develop and execute change management strategies, including user training and documentation, to promote adoption and maximize ROI from Salesforce enhancements The Experience, Skills and Abilities Needed Required: * Bachelor's degree in Business Administration, Finance, Economics, Information Systems, Data Analytics, Statistics or related field. * At least 10 years of experience in business analysis and/or data engineering, with at least 5 of those years involving hands-on work with Salesforce CRM (e.g., Sales Cloud, Service Cloud). * Proven experience leading business analysis initiatives in Agile environments, with a strong track record of applying those skills within Salesforce to deliver strategic, data-driven outcomes. * Strong background in solution architecture, business process redesign, and stakeholder engagement. * Experience with functional testing, UAT, and SIT sessions. * Proven track record of driving revenue and margin growth through strategic, complex data analysis and CRM system enhancements. * Must have Salesforce Certified Platform Administrator, Salesforce Certified Platform Administrator II, and Salesforce Business Analyst Certification. Preferred: * Master's degree preferred. * Deep understanding of business processes within the healthcare or life sciences industry preferred. * Medical device industry experience / knowledge is desired but not required. * Familiarity with HIPAA, HITECH, and other healthcare compliance standards. * Additional certifications are preferred not required: Platform App builder, Salesforce Certified Health Cloud, Certified Sales Cloud or Einstein Analytics and Discovery Consultant. * Experience with Snowflake database administration is helpful. * Reporting analytics (CRM Analytics, Tableau) preferred. Skills: * Strong analytical, problem-solving, and communication skills. * Ability to translate complex business needs into technical solutions and actionable insights. * Proficiency in Agile methodologies and project management tools. * Strong verbal and written communication skills to interact with stakeholders at all levels. * Strong expertise in Apex, Visualforce, Lightning Components, Salesforce integrations, and strong foundation in managing Salesforce environment. What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: * Market Competitive Pay * Extensive Paid Time Off and (9) added Holidays * Excellent Healthcare, Dental and Vision Benefits * Long/Short Term Disability Coverage * 401(k) with a company match * Maternity and Paternity Leave * Additional add-on benefits/discounts for programs such as Pet Insurance * Tuition Reimbursement and continued education programs * Excellent opportunities for advancement in a stable long-term career #LI-Remote Pay range for this opportunity is $105,400.00 - $136,400.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Job Information Technology Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenario Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.

Purpose of Classification: As the Information Systems Analyst, the primary responsibility is to have a strong understanding of both local and cloud-based networking technologies, as well as expertise in managing and configuring Microsoft Azure environments. Essential Functions: Provide technical support and troubleshooting for end-user hardware and software issues, including desktops, laptops, printers, and other peripherals. Install, configure, and maintain computer hardware, operating systems, and software applications. Manage and configure Microsoft Azure services, including virtual networks, network security groups, and email support Implement and maintain secure network connectivity between on-premises and cloud environments Administrator of On-Prem Active Directory and Entra ID Cloud Environment with Microsoft 365 Provide technical support and training to end-users on network-related issues Collaborate with cross-functional teams to ensure seamless integration of network solutions Stay up-to-date with the latest networking & cloud technologies best practices Additional Functions: Performs other related duties as required. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in network administration and support. Proficient in configuring and managing LAN and WAN technologies, including routers, switches, firewalls, and wireless networks. Extensive experience with Microsoft Azure services, including virtual networks, network security groups, Exchange, Entra ID and Microsoft Active Directory. Strong understanding of network protocols, security, and troubleshooting techniques. Familiarity with cloud computing concepts and best practices. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Preferred Certifications: Microsoft Certified: Azure Administrator Associate Cisco Certified Network Associate (CCNA) CompTIA Network+ or Security+ Additional Requirements/Conditions of Employment: Successful results of pre and continued employment assessments including fingerprinting, drug testing, medical examinations and background check(s). Step Forward is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Agency will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Serves as the primary IT liaison for an application area, aligning technology with institutional needs. Leads stakeholder meetings to set priorities, manage expectations, and drive improvements. Actively contributes to Cleveland State Universities (CSU's) Cloud ERP solutions transition strategy. Leads cross-functional collaboration with departments to evaluate, re-engineer, and optimize business processes, ensuring alignment with institutional goals and best practices. Executes advanced system configurations and integrations to enhance performance, security, and interoperability. Leads and executes complex enterprise application projects. Diagnoses and resolves advanced technical issues, analyzing cross-system integrations, security, and performance bottlenecks. Manages stakeholder engagements by gathering and analyzing requirements, translating business needs into actionable technology solutions, and ensuring the effective implementation of enterprise systems. Translates complex technical concepts for non-technical audiences. Performs other functionally related duties as assigned. Minimum Qualifications * Bachelor's degree preferably in computer science or related field. * Five (5) years of experience supporting enterprise applications, including system analysis, testing, and configuration. * Three (3) years of experience with project coordination, report development tools, or relational database programming. * Experience in leadership, change management or driving adoption of new technologies and processes. * Demonstrated analytical, organizational, and problem-solving skills. * Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and nine (9) years of related work experience can be eligible to apply. Preferred Qualifications * Master's degree preferably in Computer Science, Business, or a related field. * Hands-on experience with Cloud ERP systems (such as Workday, Oracle Cloud), including participation in implementations, upgrades, or ongoing support. * Experience in system integration and configuration of Cloud ERP solutions. * Experience working with Human Resources, Finance, Identity and Access Management, General Administration, Data Warehouse Design or Student Administration. * Experience delivering training and creating user documentation tailored to non-technical audiences. * Experience with related systems such as Blackboard, PaymentWorks, Stellic, GitLab, Azure Active Directory, or Terra Dotta.

Your Opportunity as the Lead Analyst, IS Business Analysis - PLM Specifications The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial Operations Team, realizes this purpose by serving as a subject matter expert, key partner and relationship manager for the Commercial business function specifically including the business areas of Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This hands-on position requires limited guidance, strong relationship building and communication skills, a customer service mindset, critical thinking, and a commitment to quality deliverables. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. Understand the process, systems and data landscape in the business areas, including security and compliance needs. Initiate, manage and deliver projects Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades. Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans. Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps. Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement. Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain new and existing solutions Serve as point of contact for business partners regarding system access and support and periodically meet to review progress. Engage adjacent ITP teams where additional skill sets and knowledge are required. Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors. Strengthen the Business Analysis community Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). Experience working directly with business customers within, but not limited to Raw Material Ingredients, Co-Pack, TSO, Plant Quality, and Corporate Quality areas. Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): Experience implementing or supporting PLM or other enterprise level software relating to Quality, Operations, Regulatory, and/or R&D Professional certification and/or experience leading professional development activities in business analysis, change management or project management. Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. Experience in the Consumer Packaged Goods (CPG) industry. Willingness to learn system configuration Willingness to learn AI data analysis and AI Skills sets as they become available/implemented in our systems Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid