Technical business analyst jobs in Amity, PA - 170 jobs

Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a liver disease with high unmet medical need. Madrigal's medication, Rezdiffra (resmetirom), is a once-daily, oral, liver-directed THR-β agonist designed to target key underlying causes of MASH. Rezdiffra is the first and only medication approved by both the FDA and European Commission for the treatment of MASH with moderate to advanced fibrosis (F2 to F3). An ongoing Phase 3 outcomes trial is evaluating Rezdiffra for the treatment of compensated MASH cirrhosis (F4c). Job Summary: Drive the delivery of technology solutions and digital transformation initiatives within R&D and Quality. In this hands-on, execution-focused role, you will work closely with our R&D and Quality business partners to understand existing and emerging processes, gather and refine requirements, and help translate business needs into best-in-class technology solutions that support both current operations and future roadmap innovation. This IT lead will play a key role in ensuring systems are maintained in a compliant validated state, and deliver business value in regulated environments. Position Specific Responsibilities: Lead the selection, implementation, and ongoing operations of IT systems supporting Madrigal's R&D landscape. Build relationships with R&D business areas which may include Clinical Operations, Regulatory, PV, Biostats & Data Science, Clinical Pharmacology, Medication Writing and Submissions, etc Ensure seamless integration and optimization of R&D technologies to support efficient and compliant execution from research to clinical trial operations to regulatory submissions. Implement data analytics, reporting, and AI solutions to maximize information and supercharge productivity in coordination with other specialized IT functions. Lead initial system validation and scalable change control approaches with internal and external technology partners, Business owners, and Quality to ensure GxP systems remain in a compliant state Ensure all systems and changes follow global GxP regulatory, privacy, and compliance standards Manage vendor relationships across platform providers and implementation partners. Supervise contractors as necessary Specialized Knowledge & Skills: Demonstrated experience in multiple R&D technology areas that may include: eTMF, Clinical Trail Management Solutions & EDC; Scientific Data & Image Management Repositories; RIM and eCTD Publishing, PV Databases & Signal Detection, Statistical Computing, Modeling, and Simulation Environments; QMS solutions Excellent collaboration and communication skills, with the ability to effectively interact with stakeholders at all levels of the organization Educational Requirements: Identify the educational qualifications that an employee must possess to perform the job duties and responsibilities satisfactorily. Bachelor's degree in Information Technology, Engineering, Life Sciences, or related field Experience: Identify the minimum number of full-time experiences required in terms of years and the type of work experience an employee needs to qualify for the job. 7-10 + years of experience in Technology roles within the pharmaceutical industry IT Delivery roles supporting R&D related applications, data management solutions and integrations with CROs/CMOs Demonstrated knowledge of supporting technology in a GxP environment and leading system teams thru Computer System Validation (CSV) lifecycle is required Experience with Cloud /Software-as-a-service solutions within the pharmaceutical industry is preferred Experience implementing emerging technology including A&/ML is preferred Madrigal's Total Rewards strategy is based on a biotech industry peer group comparator and is inclusive of base pay, bonus and equity. Our equity offers meaningful opportunity allowing our employees to share in the success they help create. By aligning individual and company performance, we empower employees to think like owners, giving them a stake in the organization. All employees receive equity, which we believe reinforces our ownership culture. Base salary is determined by several factors including the candidate's qualifications, skills, education, experience, business needs and market demands. The base salary range for this position is $157,000 - $191,000 per year. All full-time employees receive equity, which reinforces our ownership culture and offers meaningful opportunity for our employees to share in the success they help create. By aligning individual and company performance, we empower employees to think like owners, giving them a stake in the organization. Full-time employees are also eligible for comprehensive benefits, including flexible paid time off, medical, dental, vision and life/disability insurance, and 401(k) offerings (i.e., traditional, Roth, and employer match) in accordance with applicable plans. We also offer additional voluntary benefits like supplemental life insurance, legal services, and other offerings. In addition, we offer mental health benefits through our Employee Assistance Program for employees and their family. The company also provides other benefits in accordance with applicable federal, state, and local laws. We are committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process. If you need assistance, please contact *********************. Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law. Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established. Applications are being accepted on an ongoing basis and can be submitted through our Madrigal Careers site. Please be aware that we have received reports of individuals misrepresenting themselves as Madrigal Pharmaceuticals' Hiring Managers, seeking to engage with job candidates through fraudulent online advertisements or job posting sites. These unauthorized individuals are using Madrigal's name and logo in an attempt to solicit up-front fees and obtain personal information from interested job candidates. Please know that Madrigal does not conduct interviews via text or in chat rooms; conduct interviews via Skype, RingCentral or solely via telephone; charge candidates an advance fee of any kind (e.g., fees for purchasing equipment); nor does it offer positions of employment without undergoing a thorough recruiting process. Please also note that any correspondence with regard to employment would come from an authorized madrigalpharma.com email address or from an email address from one of our trusted search firm partners. We are aware that incorrect/fraudulent email addresses, with Madrigal misspelled, have been utilized in these most recent fraud attempts. If you receive unsolicited employment offers from people claiming to work for or on behalf of Madrigal, we recommend that you: do not respond to their questions; do not open any attachments; and do not click on any hyperlinks. Any questions regarding the legitimacy of job-related contacts can be directed to ********************* .

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ Job Title : IT Business Analyst Job Location : 920 Harvest Drive Blue Bell, PA 19422 Duration : 3+ months Shift : 8am - 5pm Monday through Friday Job Description: IT Business Analyst - Standard works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. IT Business Analyst - Standard understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals and overall business strategies. Level Expectations: Possess in-depth knowledge of the tools and processes required by the role Function in complex environments with minimal direction Solid individual performance while partnering with others Work well through self-directed effort Share knowledge in area of expertise May provide technical assistance to resolve operating issues Essential Functions: Perform analysis of business issues, provide recommendations for possible solutions, work with Business users and IT project teams to drive decision making and define requirements for application development, ensuring that business needs are met Complete documentation for business requirements that guide application development efforts, working closely with the Development team and Business teams to ensure successful implementation of business requirements. Assist with the development and maintenance of the business requirements process used to define requirements for systems projects, assist with the definition of project scope and create appropriate scope documentation Work under the guidance of senior team members to implement solutions to enhance application reliability Work under the guidance of senior team members to provide ongoing support to manage application SLAs, resolve problems and fulfill service requests that do not require application Work under the guidance of senior team members to support regulatory compliance activities development Communicate project status and escalates issues as needed Qualifications 3+ years of experience in business analysis of product or software development Proven organizational skills with the ability to develop a detailed work plan to ensure project success Exposure to development methodologies is highly desired Demonstrated ability to organize and facilitate requirements meetings Promote consensus on a high level view of the project and drill down into the details to obtain the requirements Perform thorough requirement interviews with project stakeholders Ability to document project issues, risks, assumptions and requirements Demonstrated problem solving skills and the ability to work collaboratively with other departments to resolve issues The ability to analyze and develop business scenarios Follow policies and procedures to ensure audit and corporate compliance Consistently deliver project status and time tracking regularly to management Conduct comprehensive requirements reviews with project stakeholders, Development and QA teams Creating process flows and diagrams necessary to assist the requirements gathering process Possess excellent written and verbal communication skills Strong requirements elicitation and conflict resolution skills Ability to work in a fast-paced environment, handling multiple priorities Additional Information If you are interested feel free to reach Mahesh Kumar on #************ or email your resume on ****************************

Access Holdings is a next-generation alternative asset manager providing investors with access to the lower-middle market. Founded in 2013, Access Holdings has approximately $2.3 billion in assets under management. The firm implements its systematic research and data-driven operating model - The Access Edge - to partner with lower-middle market businesses in industries essential to economic growth and resilience. For more information, please visit *********************** Digital ACE (Access Creating Executives) Program Overview: Access is seeking outstanding candidates for its Digital ACE (DACE) Program. This role is part of a broader Access strategy to cultivate best-in-class marketing and business development talent across the Access investment ecosystem. This is an exciting opportunity for high-potential talent to learn, implement, and continuously evolve a proven sourcing and origination strategy that has driven tremendous value for Access across a wide range of use cases. This position provides hands-on experience working hand-in-hand with deeply experienced Digital, Corporate Development, Sales and Marketing executives as well as senior investment professionals at Access. As part of the DACE program, you will sit at the epicenter of some of the most important Access Holdings Value Creation initiatives, while learning and applying a wide range of contemporary digital tools and technology. Participants will work directly with portfolio executives, digital and corporate development teams to design data dashboards and establish best practices to drive operational efficiency and inform growth strategies, such as market and competitive intelligence and customer analysis. Candidates who join the DACE Program as a member of an Access portfolio company will be working in partnership with the Access data analytics team, and the corporate executive teams to drive key business intelligence initiatives. Participants will develop a meaningful skillset and become deeply knowledgeable in data analysis processes across multiple facets. You will be working directly with the Access team and their respective deal / portco teams. Members of the program will attend and participate in onboarding and training led by Access and designed to develop a robust knowledge and skillset in our digital tools and capabilities. Participants will be well-positioned to accelerate their career towards a move into several Data Science, Business Intelligence, and Corporate Development roles across the ecosystem for the long-term. Company Detail: Company: Zeus Fire & Security Industry: Fire Life Safety (FLS) & Security Location: Paoli, PA Zeus Fire and Security was established in 2022 to build a national network of fire protection and security providers recognized for execution excellence across a variety of service lines and end markets. Zeus addresses customers' fire protection and security needs through a broad array of services from mission critical fire system installation, testing, and inspection to physical security system installation and video monitoring. Zeus was established with the purpose of partnering with industry-leading fire and security operators who are seeking a collaborative growth partner dedicated to inspiring and accelerating the long-term growth of business and team members. Zeus operates Alert Alarm Hawaii, Bayside Fire and Security of Maryland, SMG Security of Chicago, PASS Security of St. Louis, Independent Alarm of New Jersey, Martin Systems of Wisconsin, Absolute Security Group of Maryland and national-account provider UAS. For more information, please visit ************************************ Key Responsibilities Own deployment of Pulse use cases Data platform implementation, including assessing data sufficiency to track target KPIs, building management dashboards, maintaining data cleanliness and quality, and building automated reporting to Access Marketing mapping and enrichment for M&A and customer industries, including M&A “want to own” and customer “want to serve” prioritization Geographic prioritization (at the MSA, zip, and address level) for new locations Customer intelligence (e.g., predictive churn) and pricing analytics to drive business priorities Use data to enhance operations and decision-making, including: Build a data-driven understanding of customers and competitors through the collection and synthesis of exogenous data sources Ensure the executive team has timely and comprehensive visibility to internal performance data to monitor the business and course-correct as necessary Internal and external benchmarking to identify best practices and areas of opportunity Build predictive models to support organic growth, such as revenue forecasting, churn prevention, and predictive cross-sell Report directly to the COO and collaborate with the CIO to deliver business insights through key data analysis Strong ability to communicate complex data findings to technical and non-technical audiences such as Founders, CEOs, and other senior stakeholders Establish a proficiency of the Access digital tool capabilities to drive broader adoption and identify enhancement opportunities Keep up-to-date with emerging data analytics tools and tech to gain insights into competitors and various industry markets Professional Qualifications Bachelor's Degree (in Business); Master's Degree (in Data Science) required 2-4 years of professional experience in business or data analysis, preferably within a technical environment. Exceptional project management experience Passion for learning emerging data tools Strong communication skills, especially in translating quantitative work to non-technical audiences Demonstrated ability and interest in working in a small, entrepreneurial team Proficiency in Microsoft Excel and PowerPoint Basic understanding of databases and API integrations Basic familiarity with business systems (CRM, ERP, etc.) Basic comprehension data visualization (e.g. PowerBI, Tableau,) and data analysis tools (e.g. Python, R, SQL) Must be eligible to work in the U.S. without requiring sponsorship now or in the future Personal Characteristics High energy, intellectually curious thinker Strong problem solver with attention to detail Comfortable working in a small team environment - willing to pitch in; no task too small Solid process orientation; knows how to move ideas into action Open and collaborative team player that is professional and exemplifies high emotional maturity Low ego, consultative style with an ability to influence through use of data Organized and resourceful with an ability to get things done Effective in balancing need/use of data and analysis with desire for insights and action Strong interpersonal and communication skills (written and verbal) A self-starter with a close attention to detail and a high level of initiative EEOC Statement Zeus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

A Fortune 500 client is looking for a Senior IT BA at their Alburtis, PA location. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare, industrial, capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The ideal candidate provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. This person will also have the experience and responsibility to ensure that solution team members that are external to IT or even Celestica will also provide quality input and deliverables in a way that meets the clients overall goals and requirements, and will need to manage relationships and negotiate and resolve conflict when necessary. The ideal candidate will have the knowledge and experience to establish goals and strategies in areas of specialty, and make or guide decisions that steer the overall team activities in the established strategic direction. This person will work in a technical hands on role and support a team of 4 individuals. This role will function fully onsite at the companies office in Alburtis, PA. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements 4-8+ years of relevant work experience Must be comfortable working with internal and external stakeholders to present findings within data Must be proficient in SQL/Power BI to extract data, create dashboards and present data Strong knowledge & experience in select business processes (e.g. Shop floor, IT, SCM, Electronics Manufacturing, After Market Services, etc.) Must have strong knowledge & experience in relevant technologies and concepts (e.g. SAP, MES, xAAS, .NET, SQL, Azure, Power BI, Google Suite, Reporting Services, B2B, EDI, etc.) Good Customer relationship management and negotiations skills. Strong knowledge & experience in Agile and Waterfall development/project methodologies Experience with SAP is a plus Experience with MES tools such as: INFOR is a plus

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Skills/Knowledge: · Prior application or system-to-system integration experience is required. · Ability to investigate and understand complex system to system interactions. · The ability to interact with external, as well as, internal clients for the purpose of data gathering and design. · Ability to create mapping documents to translate between client or third party specifications and internal database fields. · Excellent knowledge of application architectures and databases. · Excellent problem solving skills with the ability to create and define solutions and present those solutions in a clear and accurate manner to both internal and external clients. · Strong understanding of messaging system concepts. · Strong understanding of XML, XSD schemas and web services. · Strong understanding of relational database concepts and SQL. · Strong working knowledge of Transact-SQL and Microsoft query tools required. · Strong written, oral, and presentation skills required. · Working knowledge of Altova XMLSpy a plus. · Messaging platform experience is a plus (e.g., MQ Series, Tibco etc.). · Experience with C#, .NET, ASP.net is a plus. · Ability to create system level UML sequence diagrams. · Excellent, in depth application knowledge and financial services business acumen. Knowledge of auto leasing, consumer finance and operations preferred. · Strong working knowledge of Microsoft Word and Excel required. Qualifications Education: · A Bachelor's Degree in Computer Science or equivalent education in a related discipline is required. · Related work experience can be substituted for educational requirement. · Job Related Experience: 5 or more years Additional Information To know more about position or to schedule an interview: Email - ******************************* Phone: ************

Cilver, a global consulting, and IT services and Systems Integration leader in business, focused on making businesses work, efficiently. If you have ever struggled to justify ROI or to define and track real business outcomes, Cilver can address that as we are built from the ground up to solve that for you. Independent of the size or complexity, or handling your largest, most complex projects. Job Description Product Owner/Agile Business Analyst to join our team in King of Prussia, PA . Qualifications: Face to face is mandate Contract to hire only - The candidate will exhibit leadership and facilitation skills to help ensure the definition and prioritization of the Team Backlog. The candidate will be a member of the Scrum Team to serve as the customer proxy and will be responsible for working with the Product Manager(s) and EPIC Owners to define and prioritize the team backlog so that the solution effectively addresses users' needs while maintaining technical integrity. In the context of the Agile Release Train Planning ceremonies the candidate will participate as an active member of the extended Product Manager/Product Owner team where they contribute to Vision and Roadmap and will work with the EPIC Owner and Scrum Masters to actively participate in program level and backlog refinement and release planning activities. Responsibilities include: - Responsible to build, prune and maintain the program backlog with input from the Product Manager, EPIC Owner and other stakeholders. - Works closely with the Product Manager to share “Content Authority” responsibility for the solution. - Contributes to Vision and Program Backlogs. - Owns the Team backlog and implementation - Co-locates with the Scrum Team and serves as the customer proxy for solution - Drives iteration content via prioritized stories - Reviews and re-prioritizes the backlog for Agile Release Train (ART) ceremony readiness - Coordinates content dependencies with other Product Owners - Acts as the main source for user story detail and priorities. - Responsible to accept the final iteration plan - Facilitates the process for “Just-in-time” story creations and acceptance criteria by working closely with the team to break down backlog items into user stories for implementation - Solely responsible accepting user stories into the baseline; including validation that the story meets acceptance criteria and persistent acceptance tests. - Responsible to fulfill a quality assurance function focused primarily on fitness for use. - Instrumental in producing an aggregated, system/product demo for key program stakeholders. - Works with the Scrum Master and Product Managers to facilitate preparation and readiness for each planning session. - Works with the Scrum Team during the ART ceremonies by providing story definition and providing clarification as necessary to assist the teams with story estimates, sprint loading, story sequencing and drafting specific objectives for upcoming PSI. - Works with the Product Manager to define a plan for getting to actionable ability for those features not yet actionable - Work with scrum master to identify features that are actionable - Works with Product Management and EPIC Owner to help assure strategy and execution alignment - Encourages Communities of Practice around SAFe by participating in the Product Owner Community of Practice forums - Assist Product Manager in the identification and resolution of functional business or technical spikes - Works with Solution Architect to identify and resolve areas requiring upfront design prior to PSI Release Planning - Responsible for the execution/coordination of the Sprint/ PSI artifacts such as Release Notes, User Guides, Rally updates, etc. - Support User Acceptance Testing Process - Acts as a mindset change agent from traditional team manager to servant leader Required: Team Lead/Project experience - Displays Servant Leadership skills - Knowledgeable in business domain (desirable to have a background in Product Management and/or Business Analysis) - Detail oriented with the ability to organize and prioritize tasks to ensure timely delivery of the Sprints/PSI's. - Strong Process orientation - Strong conceptual grasp of technology with successful history of delivery technical projects. - Strong understanding of SAFe or iterative development processes, quality and testing best practices. Preferred Qualifications: - Bachelor's degree from an accredited college or university, or equivalent relevant experience. - Grasp of good design principles and technical trade-offs - Experience interfacing with management - Desire to work collaboratively with the all Agile teams and their stakeholders - Ability to be decisive and say “no” when protecting committed Objectives - Understand overall vision and how Product fits with that vision - Proven decision-making and problem-solving skills. - Exceptional oral and written communication skills, including understanding of technical writing requirements Additional Information Thanks and Regards Tanvi IT Recruitment work- ************ ll Fax- ************ Cilver Technologies Inc. 1546 NW 56th Street, Seattle WA 98107 **************************

Techiva is a leading information technology consulting firm helping clients realize the real benefits of technology. We deliver business-driven technology solutions that enable our clients to gain competitive advantage and reduce information technology costs. Visit us at *************** to learn more about our capabilities. Job Description 0-3 years of experience as a developer/business analyst Analyzes processes or systems, assessing the business model and its integration with technology Provides technical direction for the development, design, and systems integration of internal and external systems with partners/vendors Oversees applications and related internal and external projects Advises on prioritization of technology investments at the corporate level; assists with the development of the budget and monitoring of expenditures; helps drive business decisions and understanding of impacts/next steps Authors, reviews and routes for approvals implementation artifacts such as business requirements, SOW, functional specifications, standards and procedures Works with departments across the organization to create/improve standards, procedures and best practices that can be applied across clients, processes, proprietary systems, and all IT applications US Citizens, GC Holders, CPT/OPT/ EAD and those who are Authorized to work are encouraged to apply. Additional Information All your information will be kept confidential according to EEO guidelines.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Functional Business Analyst ARIBA P2P, SIM and APC Experience Local Required Additional Information Unfeigned Regards, Preeti Nahar | SR.Talent & Client Acquisition Specialist | 360 IT Professionals Inc. C: +1 510-254-3300 ext. 140

We are seeking a highly motivated Business Analyst with a strong background in Enterprise Resource Planning (ERP) systems to join our growing team. You will be responsible for bridging the gap between business needs and technical solutions, driving process improvements, and ensuring successful implementation and optimization of our ERP system. A proven track record of working with any major ERP platform is essential, with a strong preference for candidates experienced with Oracle Application ERP (e.g., Oracle E-Business Suite, Oracle Cloud ERP). You'll be joining a high-performing technical team that is stable, collaborative, and driven by purpose. We're entering a pivotal phase of innovation - implementing advanced, next-generation technologies that will shape the future of our operations. As a family-owned company, we cut through the noise - with minimal bureaucracy, fast decision-making, and agile budget approvals. This is an environment where you will be empowered, execution is prioritized, and your work will have a direct and visible impact. Key Responsibilities: * Requirements Gathering & Analysis: * Conduct in-depth interviews and workshops with stakeholders across various business units to elicit, document, and prioritize business requirements. * Analyze current business processes, identify inefficiencies, and propose solutions leveraging ERP functionalities. * Translate complex business needs into clear, concise, and actionable functional specifications, use cases, and process flows. * ERP System Expertise: * Leverage extensive experience with ERP systems to advise on best practices, system capabilities, and potential limitations. * Preferably, demonstrate strong hands-on experience with Oracle Application ERP modules (Supply Chain Management, Inventory Management, New Product Development), including configuration, setup, and end-user support. * Understand the integration points between different ERP modules and external systems. * Solution Design & Configuration: * Collaborate with technical teams (developers, solution architects) to design and configure ERP solutions that meet business requirements. * Participate in system testing, including creating test plans, test cases, and performing user acceptance testing (UAT). * Identify and troubleshoot system issues, working closely with IT support and vendors. * Process Improvement & Optimization: * Proactively identify opportunities for process standardization and optimization within the ERP landscape. * Develop and deliver training materials and conduct training sessions for end-users. * Support change management activities related to ERP implementations and upgrades. * Project Management Support: * Assist in the planning, execution, and monitoring of ERP projects, ensuring deliverables are met on time and within scope. * Provide regular updates to project managers and stakeholders on project status and risks. * Document project artifacts, including functional designs, configuration documents, and training materials. Required Qualifications: * Bachelor's degree in Information Systems, Computer Science or related fields. * Minimum of 3 years of experience as a Business Analyst, with a significant focus on ERP systems. * Demonstrable experience working with at least one major ERP platform (e.g., Oracle Application ERP , SAP, Microsoft Dynamics 365, NetSuite). * Strong preference for candidates with proven experience in Oracle Application ERP (Oracle E-Business Suite, Oracle Cloud ERP) across multiple modules. * Excellent analytical, problem-solving, and critical thinking skills. * Exceptional communication (written and verbal) and interpersonal skills, with the ability to effectively communicate with technical and non-technical stakeholders at all levels. * Strong understanding of business processes in areas such as Supply Chain Management, Inventory Management, New Product Development. * Proficiency in creating clear and concise documentation (e.g., functional specifications, process flows, test plans). * Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications: * Certifications in Oracle Application ERP modules or other relevant ERP systems. * Experience with Agile/Scrum methodologies. * Familiarity with reporting tools and data analytics within an ERP environment. * Experience with system integrations and data migration processes.

We provide creative and technology services and solutions in the areas of web design, customized web applications, IT Staffing and e-commerce solutions, Mobile App development and much more services to organizations in the All over the world. With well defined and documented processes and practices, we ensure successful implementation of all our projects. Our teams are highly trained in best practices of web and application developments and are managed by certified project managers who ensure highest levels of process control and management Job Description Location: Berwyn, Pa Title: Sr. Technical Business Analyst (2 openings) Only Local Candidates - US Citizen / GC Holders only This role will support the Software Production Procedural Development in the Connectors project (50%) and to support analysis work required for the products Q Series, L Series, Comm Tax, and Payroll releases. The preference is to have someone that has experience with both waterfall and agile. Might consider if they have experience with only one, but both preferred.They really should have experience with waterfall, sprint, agile, been around larger software development projects, maybe have led BA's on a project, experience with use cases, requirement gathering, breaking down the business process, implementation experience working with DB's and architects. Looking for someone to do deep dive systems analysis. They don't have to have a development background; it's icing on the cake if they do. Want individuals who have a substantial amount of experience. This person should hit the ground running with the exception of having experience with Vertex O Series product. There is a 4 week training on the O Series application. If someone were to say to you that they want to become manager of BA or IT, it is not going to happen here. Education & Training: Bachelor's Degree and/or Masters in related field, specialized training or equivalent work experience. A recognized Business Analysis Certification or proof of equivalent knowledge required. Work Experience: 8 years of Business Analysis experience in software development, required. 12 years of relevant technical, system analysis, and business work experience, required. Tax or financial industry experience preferred. Additional Information All your inform ation will be kept confidential according to EEO guidelines.

Job Title: Business System Analyst Duration: Long-term Contract Type: W2 Contract Role Description: Purpose: To provide Intermediate level requirements and Business Architecture services to support business and IT project teams. BSA services to business and IT project teams to define business strategy and select 3rd party products. Intermediate BSA (Financial Industry knowledge desired) Skill Set: Undergraduate degree in a related field or the equivalent combination of training and experience. Minimum of five years BSA, systems; one year technical writing experience preferred. Strong written and oral communication skills, including interviewing and facilitation skills. Strong analysis and problem solving skills. Strong attention to detail. Five plus years' experience in the financial services, banking or insurance industries Knowledge of the following BSA practices and concepts: Software development life cycle methodology, Agile preferred System solution models and alternatives Functional and non-functional Requirements specifications and use case scenarios Requirements analysis techniques (data and behavior models, process flows, usage models) Intermediate knowledge of current versions of the following productivity/requirements tools: Lotus Notes Microsoft Office Suite TopTeam or other Requirement Management Tools Rationale Tool Suite specifically Requisite Pro & SODA Microsoft VISIO IGrafX Additional Information All your information will be kept confidential according to EEO guidelines.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com

Are you looking for a change? Do you want to collaborate with some of the best talent in the industry? Are you ready to join a company whose passion is to really make a difference to enterprises, the community and the world? Then you are the one that we are looking for to be part of our growing team. Job Description Candidates must have 5+ years of Business Intelligence experience. 4+ years' data analysis experience Strong SQL Experience Develop, maintain, and manage advanced reporting, analytics, dashboards and other BI solutions Problem solving / troubleshooting experience /skills to assist Production Support in issue resolution Excellent communication skills (must be able to interface with both technical and business leaders in the organization) Should able to work independently Superior written and oral communication skills Expert knowledge of Excel functions, Power Pivot required Proficiency in PowerBI preferred. Qualifications Bachelors

Must Have Technical/Functional Skills 1. Handson experience in managing the lifecycle of changes to products, ensuring they are properly assessed, approved and implemented. 2. Creating, Modifying and maintaining change objects to track changes and their associated data including design files, Bill of Materials and change Orders. 3. Have experience of working with GenAI to analyse historic and real time data with Windchill. 4. Have experience in using Gen AI in automating routine task and reducing manual effort and minimizing the risk of errors during change request and approval process. 5. Have used GenAI in handling complex information retrieval and summarization. 6. Establish and maintain the workflows for approving and implementing the changes, ensuring they are properly evaluated and that appropriate approvals are obtained. 7. Overseeing the tasks involved in implementing changes, ensuring they are completed correctly and within defined timeline. 8. Tracking the progress of changes, reporting any problems or issues that arise and monitoring the overall change management process. 9. Maintaining the records of all changes including approvals and impact assessment, to support audits and ensure regulatory compliance 10. Working with various departments including engineering, manufacturing and compliance to ensure a smooth and efficient change management process. 11. Identifying and resolving problems or issues that may arise during the change management process. 12. Assessing the impact of proposed changes on the product and related system, identifying the potential risks and mitigating them. 13. Excellent communication skills to collaborate with diverse stakeholders. Salary Range $100,000-$130,000year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian: ***************** Job Description ProSidian Seeks a Contract Optimization & Savings Specialist | Process Improvement Analyst 3 [MontCo0014013] for Program Support on a Exempt W2: No Overtime Pay Basis Technical Element located CONUS - Norristown PA Across The CONUS - Northeastern United States (USA) Region supporting A county government in the State of Pennsylvania (known as MontCo), Philadelphia, and is part of the Delaware Valley metropolitan area and is the third-most populous county in the state, with Norristown as its county seat.. Seeking Contract Optimization & Savings Specialist candidates with relevant Government and Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government and Public Services Sector Clients such as MontCo. This is a Technical Element or Contract W-2 (IRS-1099) Process Improvement Analyst 3 Functional Area Professional - Operations Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Operations (Contract Optimization & Savings Specialist) in the Government And Public Services Industry Sector focusing on Management And Operations Solutions for clients such as Montgomery County PA (MontCo) | County Finance Department Generally Located In CONUS - Norristown PA and across the CONUS - Northeastern United States (USA) Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Contract Optimization & Savings Specialist | Process Improvement Analyst 3 [MontCo0014013] Evaluate current vendor contracts and identify opportunities for cost reductions. Recommend renegotiations, cooperative purchasing, or contract consolidations. Conduct risk and compliance assessments. Qualifications Desired Qualifications For Contract Optimization & Savings Specialist | Process Improvement Analyst 3 [MontCo0014013] (MontCo0014013) Candidates: Strong background in contract law, government procurement, and sourcing best practices. Experience working with legal and procurement teams. Education / Experience Requirements / Qualifications Bachelor's in Business, Contract Management, or Law. 5+ years in strategic sourcing, contract administration, or procurement consulting. Skills Required Contract drafting, spend analysis, negotiation, benchmarking, compliance tracking. Competencies Required Critical thinking, negotiation, compliance adherence, supplier relationship management. Ancillary Details Of The Roles May lead or participate in procurement reform initiatives or committees. Provides documentation for internal/external audits and financial reports. Other Details Expected to identify and document savings and performance metrics post-contract renegotiation. #TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - the ability to foster teamwork collaboratively as a participant and effectively as a team leader Leadership - the ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams Judgment - exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications Organization - the ability to manage projects and actions and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees: Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit. Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily. Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL"-success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work. For Easy Application, Use Our Career Site Located On Http://*****************/ Or Send Your Resume, Bios, And Salary Expectations / Rates To *********************** & ************************* ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your e-mail. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Skills/Knowledge: · Prior application or system-to-system integration experience is required. · Ability to investigate and understand complex system to system interactions. · The ability to interact with external, as well as, internal clients for the purpose of data gathering and design. · Ability to create mapping documents to translate between client or third party specifications and internal database fields. · Excellent knowledge of application architectures and databases. · Excellent problem solving skills with the ability to create and define solutions and present those solutions in a clear and accurate manner to both internal and external clients. · Strong understanding of messaging system concepts. · Strong understanding of XML, XSD schemas and web services. · Strong understanding of relational database concepts and SQL. · Strong working knowledge of Transact-SQL and Microsoft query tools required. · Strong written, oral, and presentation skills required. · Working knowledge of Altova XMLSpy a plus. · Messaging platform experience is a plus (e.g., MQ Series, Tibco etc.). · Experience with C#, .NET, ASP.net is a plus. · Ability to create system level UML sequence diagrams. · Excellent, in depth application knowledge and financial services business acumen. Knowledge of auto leasing, consumer finance and operations preferred. · Strong working knowledge of Microsoft Word and Excel required. Qualifications Education: · A Bachelor's Degree in Computer Science or equivalent education in a related discipline is required. · Related work experience can be substituted for educational requirement. · Job Related Experience: 5 or more years Additional Information To know more about position or to schedule an interview: Email - ******************************* Phone: ************

Techiva is a leading information technology consulting firm helping clients realize the real benefits of technology. We deliver business-driven technology solutions that enable our clients to gain competitive advantage and reduce information technology costs. Visit us at *************** to learn more about our capabilities. Job Description 0-3 years of experience as a developer/business analyst Analyzes processes or systems, assessing the business model and its integration with technology Provides technical direction for the development, design, and systems integration of internal and external systems with partners/vendors Oversees applications and related internal and external projects Advises on prioritization of technology investments at the corporate level; assists with the development of the budget and monitoring of expenditures; helps drive business decisions and understanding of impacts/next steps Authors, reviews and routes for approvals implementation artifacts such as business requirements, SOW, functional specifications, standards and procedures Works with departments across the organization to create/improve standards, procedures and best practices that can be applied across clients, processes, proprietary systems, and all IT applications US Citizens, GC Holders, CPT/OPT/ EAD and those who are Authorized to work are encouraged to apply. Additional Information All your information will be kept confidential according to EEO guidelines.

We provide creative and technology services and solutions in the areas of web design, customized web applications, IT Staffing and e-commerce solutions, Mobile App development and much more services to organizations in the All over the world. With well defined and documented processes and practices, we ensure successful implementation of all our projects. Our teams are highly trained in best practices of web and application developments and are managed by certified project managers who ensure highest levels of process control and management Job Description Location: Berwyn, Pa Title: Sr. Technical Business Analyst (2 openings) Only Local Candidates - US Citizen / GC Holders only This role will support the Software Production Procedural Development in the Connectors project (50%) and to support analysis work required for the products Q Series, L Series, Comm Tax, and Payroll releases. The preference is to have someone that has experience with both waterfall and agile. Might consider if they have experience with only one, but both preferred. They really should have experience with waterfall, sprint, agile, been around larger software development projects, maybe have led BA's on a project, experience with use cases, requirement gathering, breaking down the business process, implementation experience working with DB's and architects. Looking for someone to do deep dive systems analysis . They don't have to have a development background; it's icing on the cake if they do. Want individuals who have a substantial amount of experience. This person should hit the ground running with the exception of having experience with Vertex O Series product. There is a 4 week training on the O Series application. If someone were to say to you that they want to become manager of BA or IT, it is not going to happen here. Education & Training: Bachelor's Degree and/or Masters in related field, specialized training or equivalent work experience. A recognized Business Analysis Certification or proof of equivalent knowledge required. Work Experience: 8 years of Business Analysis experience in software development, required. 12 years of relevant technical, system analysis, and business work experience, required. Tax or financial industry experience preferred. Additional Information All your inform ation will be kept confidential according to EEO guidelines.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com