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  • Supervisory IT Business Program Support Analyst

    Department of Defense

    Technical business analyst job in Battle Creek, MI

    Apply Supervisory IT Business Program Support Analyst Department of Defense Defense Logistics Agency J6T Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $125,776- $163,514 Columbus, OH: $131,245- $170,624 Dayton, OH: $130,461 - $169,604 Fort Belvoir, VA: $143,913- $187,093 New Cumberland, PA: $143,913- $187,093 Ogden, UT: $125,776- $163,514 Philadelphia, PA: $138,595- $180,178 Richmond, VA: $131,385- $170,806 Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $125,776- $163,514 Columbus, OH: $131,245- $170,624 Dayton, OH: $130,461 - $169,604 Fort Belvoir, VA: $143,913- $187,093 New Cumberland, PA: $143,913- $187,093 Ogden, UT: $125,776- $163,514 Philadelphia, PA: $138,595- $180,178 Richmond, VA: $131,385- $170,806 Overview Help Accepting applications Open & closing dates 01/23/2026 to 01/30/2026 Salary $125,776 to - $187,093 per year See Summary Section for more salary information. Pay scale & grade GS 14 Locations 1 vacancy in the following locations: Battle Creek, MI Whitehall, OH Wright-Patterson AFB, OH New Cumberland Defense Logistics Center, PA Show morefewer locations (4) Philadelphia, PA Hill AFB, UT Fort Belvoir, VA Richmond, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple appointment types. Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status Yes Security clearance Other Drug test No Financial disclosure No Bargaining unit status No Announcement number DLAJ6-26-12871995-MP Control number 855300300 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Clarification from the agency "Agency" means current permanent DoD employees. Veterans include Veterans Employment Opportunities Act (VEOA) eligible veterans Videos Duties Help * Leads and directs a team of specialists responsible for providing expert guidance and support to the Enterprise Business Cycle Owner (EBCO) in coordinating audit readiness... * ...process management, and organizational assessments within DLA Information Operations * Establish annual team audit and testing plans, goals, objectives and performance metrics aligned with DLA strategic objectives, audit requirements, and best practices, monitoring progress and implementing corrective actions as needed * Provides oversight and strategic direction for the development and implementation of policies and procedures to sustain a robust IT audit readiness posture, ensuring effective designation and operation of general and application controls * Ensures the team maintains a comprehensive understanding of audit readiness and controls processes of the IT Life cycle/Business cycle * Serves as a strategic consultant to senior leadership, providing expert advise and recommendations on audit readiness and process optimization strategies Requirements Help Conditions of employment * Must be a U.S. citizen * Tour of Duty: Set Schedule * Security Requirements: Non-Critical Sensitive * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. * Fair Labor Standards Act (FLSA): Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. * Recruitment Incentives: Not Authorized * Bargaining Unit Status: No * Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information. * This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations. Qualifications To qualify for a Supervisory IT Business Program Support Analyst your qualifications must include: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: * Prepares and presents high-level briefings and reports to senior leadership on audit readiness status, process improvement initiatives, and organizational assessment results * Identifies and champions innovative solutions to improve audit readiness posture, reduce risks, and enhance operational efficiency * Provides strategic direction and oversight for the team's role as lead facilitators in continuous process improvement projects or events, ensuring effective management of overall CPI capability for the organization Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information For Important General Applicant Information and Definitions go to: ****************************************************************** Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: ********************************************************************************** Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies: * Reading Comprehension * Decision Making * Accountability * Attention to Detail * Customer Service * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Self-Management * Stress Tolerance * Teamwork * Reasoning * Supervisory Competencies: * Accountability * Conflict Management * Customer Service * Developing Others * Flexibility * Influencing/Negotiating * Interpersonal Skills * Problem Solving * Resilience * Strategic Thinking Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * To begin the application process, click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. * Click the Submit Application button prior to 11:59 PM (ET) on 01/30/2026. * After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA. * If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. * NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit *************************************************** Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation. To preview the questionnaire, please go to ********************************************************* Agency contact information Kezia Evans Phone ************ Email ******************* Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US Next steps If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required." Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $143.9k-187.1k yearly 5d ago
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  • Data Analyst

    Creative Financial Staffing 4.6company rating

    Technical business analyst job in Lansing, MI

    Data Analyst Salary: $85,000-$105,000 Benefits: Free Healthcare, Retirement Plan w/ match, 3.5 Weeks PTO, etc. Job Summary: We are seeking a highly analytical and insight-driven Data Analyst to join our Business Intelligence team. This role blends data science, analytics, and visualization expertise to transform raw data into insights that guide strategic and operational decision-making. Using Microsoft Power BI as the primary platform, you will design scalable data models, dashboards, and reports that empower leaders and teams to make data-driven decisions across the organization. Here are a few reasons to apply: Outstanding culture and team collaboration; a place where technology is highly valued. Competitive compensation and benefits package with FREE healthcare options! Innovative organization, project work, new implementations, etc. Key Responsibilities of the Data Analyst: Build and maintain business intelligence data models that support performance measurement, forecasting, and strategic planning. Conduct deep-dive analyses to uncover trends, anomalies, and key drivers of business outcomes. Ensure accuracy, consistency, and governance of BI datasets across the organization. Design, develop, and maintain Power BI dashboards and reports to monitor KPIs, business performance, and operational insights. Create advanced DAX measures and data transformations (Power Query) to drive actionable insights. Deliver self-service analytics solutions that empower business stakeholders with accessible, real-time reporting. Perform what-if analysis, scenario modeling, and sensitivity testing to evaluate potential business strategies. Translate complex datasets into compelling data stories for executive and non-technical stakeholders. Provide data-driven recommendations to support strategic, operational, and customer-focused decisions. Partner with BI, Data Engineering, and cross-functional business teams to align analytics solutions with strategic priorities. Act as a bridge between technical and business stakeholders to ensure BI initiatives are impactful and actionable. Mentor colleagues in leveraging Power BI and best practices in data visualization. Preferred Skills of the Data Analyst: Education: Bachelor's or Master's degree in Data Science, Business Analytics, Statistics, Computer Science, or related field. Experience: 3+ years in business intelligence, analytics, or decision science roles. Proven expertise in Microsoft Power BI (DAX, Power Query, data modeling). Strong SQL skills. Domain Knowledge: Experience in BI strategy, KPI development, and enterprise reporting. Familiarity with data governance, data integration, and analytics best practices. Bonus Skills of the Data Analyst: Experience with Python or R.
    $85k-105k yearly 1d ago
  • Technical Business Analyst - Must be local to Michigan

    Tek Spikes

    Technical business analyst job in Lansing, MI

    The State of Michigan is looking for: Business Analyst 4 Lansing, MI Interviews: 1st round virtual. 2nd round onsite - Candidate's MUST be available for an in-person interview. Duration: 1 year with extension likely Position location: Lansing: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week (Tuesdays and Wednesdays are required onsite days). Local or non-local: Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the hybrid schedule) Top Skill & Years of Experience Required: - Exposure to Complex IT web Applications, within the past 5 years - Experience in a role, as a business analyst, supporting a software development project, in the past 5 years - Experience leading meeting and making oral and written reports and presentations on work assignments - Experience with MS Office to create project documentation - Experience working as a liaison between different business and IT areas
    $69k-91k yearly est. Auto-Apply 60d+ ago
  • Business Analyst with Adobe CRM and Marketing

    Indsoft 3.4company rating

    Technical business analyst job in Battle Creek, MI

    KEY: Adobe CRM experience needed. Background in Marketing. Title: Business Analyst Duration: 6 months This Business Analyst will be working with marketing and brand building analytics and will be expected to drive insights from market data. The BA will be managing 5 work streams. Experience needed: Years of Exp: 5-10 ** Background in Marketing space **Adobe CRM experience Requires excellent verbal and written communication skills and the ability to lead a project or group. Relies on extensive experience to plan and accomplish tasks Leadership/Contributions: Leads and directs the work of others. Reports to: Director Advanced Degree or Certifications?:Yes. Additional Information All your information will be kept confidential according to EEO guidelines.
    $60k-77k yearly est. 7h ago
  • Business Process Analyst

    360 It Professionals 3.6company rating

    Technical business analyst job in Lansing, MI

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Reviews analyze and evaluate business systems and user needs. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Years of Experience: 12+ years of experience in the field or in a related area. Job Description: Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. •Reviews analyze and evaluate business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and re-engineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes a detailed description of user needs, program functions, and steps required to develop or modify computer programs. •Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements. Develops RFPs. Assist in deployment and management of end-user reporting tools and platforms. Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions. •Knowledge of commonly-used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager. A certain degree of creativity and latitude is required. Additional Information Thanks and Regards, Ankur Bhatia
    $70k-96k yearly est. 60d+ ago
  • Timezone And Global Critical Business Application Support

    Fronius 4.5company rating

    Technical business analyst job in Portage, MI

    The Time Zone and Global Critical Business Application Support possesses specialized knowledge of Fronius International networks, digital media, and internal ITE procedures. This position works with Fronius International to coordinate network demands of all Fronius subsidiaries located in NLA. Time Zone Global Support uses discretion when making decisions regarding necessary upgrades to systems and localized implementation timelines for new digital platforms for all Fronius subsidiaries in NLA. The Time Zone and Global Critical Business Application Support will be responsible for working with Fronius International to coordinate the network demands of all Fronius subsidiaries in the Northern and Latin America ("NLA") region. This position also makes decisions regarding necessary upgrades to systems and localized implementation timelines for new digital platforms for Fronius NLA. Specific duties will include: 1) monitoring globally used mission-critical internal information and technology systems ("ITE") services including Critical Business Applications such as ERP, CPM, and CRM after the handing over by ITE EMEA, during the normal working hours in the NLA region and then hand over to ITE time Zone APA ensuring the follow-the-sun principle; 2) actively adjusting occurred faults reported to the ITE from monitoring systems; 3) providing training for national ITE staff and serving as the first contact for the national ITE staff in the subsidiaries located within the time zone; 4) coordinating between ITE staff in the subsidiary and the support units of the ITE department in Austria; 5) ensuring compliance and cooperation in the development of the ITE's pre-defined international standards and guidelines; 6) supporting national ITE staff with suppliers and / or consulting activities during the implementation of hardware and software; 7) using and entering mandatory support tasks due to job performance into the IT Service Management Tool; 8) analyzing and correcting faults and problems, as well as implementing software and hardware for time zone activities; 9) participating in IT projects in the time zone in coordination with ITE Management, the respective representative of the region and I or national Management; 10) assisting in the creation of the IT infrastructure during Fronius subsidiary foundation projects; 11) providing on-site support with and participating in national ITE audits in Fronius subsidiaries; 12) creating and updating all operating manuals, instructions, checklists as well as SharePoint; 13) acting as the local ITE point of contact in case of absence; 14) identifying time zone- and region-specific information and communication technology trends, as well as communicating them to ITE Service Design & Transition at Fronius International; 15) supporting national Management and the local ITE staff during budget preparation for IT related topics. This position requires 15% international travel. Minimum Qualifications: The position requires a Bachelor's degree in Computer Science, Information Technology or a related field plus three (3) years of experience in a computer-related occupation. In lieu of a Bachelor's degree in Computer Science, Information Technology or a related field, the employer will accept two (2) additional years of experience in a computer-related occupation. This position requires a minimum of three (3) years of software and hardware implementation and network infrastructure setup and maintenance. Must also have two (2) years of experience with each of the following: Baan Management Console, Audiocodes SBC and SBA, Cisco AnyConnect, CrowdStrike Portal, FileNet Portal, KABA Time Clock, Oracle Cloud Control, SentryOne Portal, ServiceNow Portal, Microsoft Teams and Skype Administration, Tax System Synchro, Workspace ONE. This position requires 15% international travel. Offered Wage: $120,862.50 per year Are you ready for Fronius? Apply online now and become part of the Fronius family!
    $120.9k yearly Auto-Apply 13d ago
  • Full-time Health Information Management Analyst

    West Michigan Cancer Center 4.8company rating

    Technical business analyst job in Kalamazoo, MI

    Location: In person only The Health Information Management Analyst at WMCC is responsible for scanning and indexing medical records in appropriate patient's EMR, processing medical records requests, processing all incoming referrals and daily chart preparations. Typical Job Requirements: Each day STRIVE to make a difference for your co-workers and the patients. Responsible to reflect the organizations Core Values in every interaction while at WMCC. Daily chart preparations of pertinent patient documentation needed in order for the physician to conduct consult/office visit. Processes STAT medical records requests following HIPAA guidelines. Forwards appropriate requests to Datavant for processing. Accurately identifies a variety of reports/results in order to scan, index, and correctly attach orders to results including laboratory tests, pathology results, molecular results, imaging reports, etc. Process incoming referrals, creating patient chart and obtaining all pertinent information. Follow-up on patient medical records concerns. Utilize analytical skills in managing multiple fax lines and Medical Records email, processing requests timely or forwarding correspondence to the appropriate staff. Regular and predictable attendance. Required Education: High school diploma or equivalency required. Required Knowledge and Skills: Previous office environment experience in the medical field with knowledge of medical terminology and data entry experience highly desirable. Excellent interpersonal skill to interact effectively with management, employees, peers and the public. Demonstrated ability to effectively communicate verbally and in writing. Ability to use critical thinking to interpret, comprehend and complete complicated and detailed projects in a timely manner. Ability to organize, prioritize and work independently. High degree of integrity to keep confidential all information related to WMCC patients, employees, physicians, and institution related information. Ability to accept and apply feedback. Physical Requirements: Ability to lift general office supplies or equipment occasionally. Requires sitting/standing for long period. Manual dexterity required to use computer keyboard or other office equipment. Excellent visual and auditory acuity necessary.
    $54k-69k yearly est. 7d ago
  • ServiceNow Business Analyst- Platform

    Cardinal Health 4.4company rating

    Technical business analyst job in Lansing, MI

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. We are seeking a highly skilled **ServiceNow Business Analyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes. **Key Responsibilities** **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile. + Collaborate with developers to ensure requirements are clear and concise for development **Testing, Documentation and Training** + Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **ServiceNow and Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM. + Work closely with ServiceNow developers to implement solutions. + Monitor and support sprint and project activities, ensuring timely delivery + Facilitate communication among stakeholders and resolve conflicting requirements + Proficient in test case planning, QA/QC reviews. + Experience maintaining sprint backlogs and supporting Agile ceremonies. **_Qualifications_** + 4-8 years of experience with IT SDLC processes preferred. + Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's degree in related field, or equivalent work experience, preferred + ServiceNow certifications (CSA, CIS-ITSM) is a plus. + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Skilled in facilitating large group meetings and mediating conflicting requirements + Strong analytical, problem-solving, and communication skills. + The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes + Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $93,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $93.9k-135.6k yearly 36d ago
  • Business Analyst(BPR+Datawarehouse/Business intelligence

    Us It Solutions 3.9company rating

    Technical business analyst job in Lansing, MI

    We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Skill Requirements Elicitation and Documentation Customer Service System Documentation Problem Solving and Resolution Skills Agile/Scrum Experience Qualifications Solution Evaluation and Recommendations Testing Coordination, Documentation, and Facilitation Decision Making Skills SDLC Knowledge Additional Information All your information will be kept confidential according to EEO guidelines.
    $64k-84k yearly est. 60d+ ago
  • Business Analyst

    Dewpoint 4.7company rating

    Technical business analyst job in Lansing, MI

    The Business Analyst (BA) supports day-to-day requests for assistance from the IT area and business user areas. The BA evaluates requests for new or changed functionality to determine requirements and draft documentation. The BA acts as a liaison between business users and IT. To succeed in this role the BA should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. Education and/or Experience Requirements: Required: A bachelor's degree in business, technology, computer science or a related field A combination of education, experience and training may be considered in lieu of a formal degree 5+ years business analyst related experience facilitating meetings and documenting requirements Strong analytical and conceptual thinking skills The ability to influence stakeholders and work closely with them to determine acceptable solutions Competency in Microsoft applications including Word, Excel, and Outlook A track record of following through on commitments Excellent planning, organizational, and time management skills Experience working on teams using Agile, Scrum, Waterfall and/or other methodologies Working knowledge of current QA and Development practices and standards Familiar with tools and technology that is used in QA and Development Ability to communicate clearly effectively to various levels of management through various delivery modes Ability to work cross-functionally and concurrently on various teams and projects in a collaborative manner Participates in ‘Community of Practice' or other role based organizations to grow in career and begin assisting others Mid-level technical skills Requires minimal guidance and direction Requires minimal guidance on conflict resolution and problem solving Experience writing user stories and acceptance criteria Essential Duties & Responsibilities Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions Leading ongoing reviews of business processes and developing optimization strategies Conducting meetings and presentations to share ideas and findings Performing requirements analysis Effectively communicating your insights and plans to cross-functional team members and management Gathering critical information from meetings with various stakeholders Working closely with clients and development teams Ensuring solutions meet business needs and requirements Performing user functional and acceptance testing as needed Updating, implementing and maintaining procedures Monitoring deliverables and ensuring timely completion of projects Track requirements from initiation through final implementation Measured By: Quality execution of essential duties and responsibilities Feedback from others including staff, clients, members and vendors Minimum Physical Expectations: Physical activity that often requires keyboarding, sitting, phone work, and filing Physical activity that often requires extensive time working on a computer Physical activity may require lifting under 25 lbs Physical activity that sometimes requires travel - car, train, and/or air Physical activity that sometimes requires bending, stooping, reaching, climbing, kneeling, and/or twisting Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus Must hear and speak well enough to conduct business over the telephone or face to face (in English) for long periods of time Minimum Environmental Expectations: This position will require working indoors. Typical workweek is eight (8) hour workdays, five (5) days per week with some weekend work, as well as longer hours as needed. About Dewpoint We are the premier provider of integrated technology services and solutions with a reputation for solving business challenges and creating trusted relationships with our clients and partners. A Michigan based company, we focus on providing services and solutions that help organizations solve business challenges with technology. We are a leading systems integrator and technology consulting firm that was established in 1996 and are made up of experienced professionals who have a deep understanding in providing IT solutions to government and commercial clients. Dewpoint's employees are all company stakeholders. We are responsible and accountable to each other and our clients. The core values all Dewpointer's share are: o Commitment o Dependability o Flexibility o Intelligence o A Just “DewIT” attitude Dewpoint employees are all company stakeholders. We work hard, we play hard. Developing a true sense of community and camaraderie requires company events to bring together Dewpoint employees who are dispersed across different offices and client locations. Our goal is to bring employees face to face for both learning, fun and community involvement.
    $62k-82k yearly est. Auto-Apply 60d+ ago
  • Business Analyst with CRM Dynamics Experience

    Ask It Consulting

    Technical business analyst job in Lansing, MI

    Business Analyst Duration: 12 Months F2F interview is required 12-15 years of experience in the field or in a related area. Short Description: Reviews, analyzes, and evaluates business systems and user needs. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Complete Description: The Business Analyst/Consultant Senior must have the following experience, skills and expertise: q. Experience working with TFS or similar source control product r. Documented experience in the development of Test Cases s. Experience implementing and documenting Enterprise Document Management Solutions t. Documented experience working on enterprise solutions utilizing CRM or ERP solutions u. Experience in Agile and Iterative development DTMB and MDOC technical environment for the work Database Server Hardware and Software Server: SUN Fire E25K Operating System: Sun Solaris 10.2 (UNIX) Database: Sybase ASE 15.0.3, SQL Server 2005, 2008 Network Protocol configurations include TCP/IP using Windows 2003 and Windows 2008 servers. Desktop Workstations PCs using Windows XP and Windows 7 Development Tools PowerBuilder 9 Sybase SQL Stored Procedures Business Intelligence Software Crystal Reports .NET Microsoft Dynamics CRM Browser Internet Explorer 6.0 and 8.0 Mainframe (Legacy) COBOL INSYTE Reports Years of Experience: 12-15 years of experience in the field or in a related area. Job Description: Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. •Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. •Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements. Develops RFPs. Assist in deployment and management of end-user reporting tools and platforms. Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions. •Knowledge of commonly-used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager. A certain degree of creativity and latitude is required. Additional Information All your information will be kept confidential according to EEO guidelines.
    $52k-76k yearly est. 60d+ ago
  • EDI Business Analyst

    Deegit 3.9company rating

    Technical business analyst job in Portage, MI

    Hi , This is Bhaswanth from Deegit Inc. We do have an urgent Position for EDI Lead . Please find the requirement below for your review. Below is the Job Description for your reference EDI Analyst Location: Portage, MI Duration: 12 months • Provides ownership for Middleware Platforms to support integration needs of critical applications and business processes • 8+ years of experience • Technology hands-on expert in Oracle SOA Suite, EDI. • Desirable but not mandatory - B2B experience • Technical working knowledge of Web Services, Message Queues, File Transfers, Database (SQL, Stored Procedure), Remote Procedure Call, ETL, EDI Standards. • Responsible for troubleshooting and resolving issues acting as expert level support. • Ensure integrations are developed according to regulatory standards (GxP and SOX), meet schedule requirements, and satisfy requirements detailed in functional specifications. • Ensure custom code and interfaces have necessary controls built in to support client's IS standards, data privacy, and other regulatory requirements as appropriate. Qualifications Any Degree Additional Information
    $69k-89k yearly est. 60d+ ago
  • Business Systems Analyst

    Depatie Fluid Power Company

    Technical business analyst job in Portage, MI

    Full-time Description The Business System Analyst performs analytical and technical work in the planning, design, and implementation of existing ERP processes; supporting our Continuous Improvement for Sales, Engineering, Operations and Supply Chain; generates business reports and metrics; trains end users in the use of software; performs general maintenance tasks; troubleshoots and resolves issues with ERP systems and peripheral equipment located throughout the organization; evaluates products for compatibility, expandability, and ease of use and support; recommends hardware and software products. *This Position is on site in Kalamazoo, MI Requirements Responsibilities: Support Business System Administrator on implementation of new programs and systems. Develop analytics for management reporting with the most current methodologies/technologies. Work with cross functional teams to implement organizational improvements that streamline processes. Investigate technology that is needed to support continuous improvement. Develop trainings for employees on programs/systems that support our business goals. Identify potential organizational problem areas. Recommend training and development systems. Independently solve basic problems encountered. Handle multiple basic tasks by effectively organizing time. Effectively communicate both written and verbally. Other tasks as assigned. Qualifications: 4 Year College Non-Technical Degree in Related Discipline or Equivalent Experience Proficient in Information Technology
    $60k-84k yearly est. 20d ago
  • Analyst II Business Info Systems - Cadence/Referrals

    Bronson Battle Creek 4.9company rating

    Technical business analyst job in Portage, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BHG Bronson Healthcare Group 6901 Portage Road Title Analyst II Business Info Systems - Cadence/Referrals The Epic Certified Analyst II, business Information Systems works independently and is responsible for activities related to the support and maintenance of one or more Epic and associated Revenue Cycle modules supporting Patient Accounting, Patient Access, Registration and Denial Management and/or HIM activities of Bronson Healthcare Group. Applications supported include Epic Prelude, Cadence, Resolute and/or HIM modules and associated vendor applications including, but not limited to, EMDEON Assistant, 3M Health Information Systems, SSI ClaimSmart, Televos and others. Employees providing direct patient care must demonstrate competencies specific to the population served. Bachelor's degree (preferred), or an equivalent combination of education and experience and 2 years of successful progressive experience in the area of information systems required Experience in at least one Epic module: Prelude, Cadence, Resolute and/or HIM preferred Applicable Epic Application Certification (e.g. Prelude, Cadence, Resolute, etc) required or must complete certification within 6 months of hire * Working knowledge of healthcare operations related to administrative processes including insurance regulations, billing and reimbursement principles * Demonstrated proficiency in Microsoft Office Suite * Ability to work with end users to determine software specifications, hardware requirements, and process improvement workflows * Ability to create system documentation, test scripts and education materials under general supervision * General familiarity of end user business practices, concepts, terminology sufficient to support the applications in a healthcare delivery environment * Comprehensive working knowledge of application analysis, design, build, deployment, modification, enhancement, and support as well as troubleshooting techniques * Working knowledge of project management methodology, change control, quality and system performance methods and metrics * Good customer service skills with the ability to communicate both orally and in writing * Must be able to interact with customers from various levels in the organization to gather the information necessary to understand, address, and document their data needs * Must consistently negotiate and act on deliverables and timeframes with stakeholders, take ownership of issues, and respond to issues within expected timeframes Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required. * Support and participate in the research, planning, installation, configuration, testing, troubleshooting, maintenance and upgrade of applicable systems. Analyze and evaluate present or proposed business procedures or problems to define data needs. * Correct routine and non-routine computer malfunctions or work with other Information Technology staff to correct individual problem situations. * Develop and maintain collegial relationships with all Information Technology staff as relates to systems in area of responsibility. * Maintain regular communication with EPIC and associated vendor representatives * Work with EPIC and associated vendor representatives and stakeholders to ensure the system meets the organization's business needs * Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Revenue Cycle software * Investigate and analyze end users' preference and business operations while making support decisions. * Analyze new functionality in releases to determine how it should be used; effectively communicate new features to customers * Develop and document internal procedures to use in conjunction with Revenue Cycle applications * Work with report writers to ensure that customers have the necessary reports; review and revise specifications as needed * Keep abreast of developments in the information systems and communications field and evaluate developments for applicability or incorporation into existing applications. * Evaluate systems, processing, and development needs and recommend additional equipment or new systems. * Participate in resolutions during outages or periods of degraded system performance. * Participate in the preparation and authoring of supporting documentation, instruction manuals, and audit trails of program changes in accordance with systems and programming standards. * Supports and maintains the technical literature library and the related system. * Participate in the planning, development, implementation, maintenance, and evaluation of business information systems. Maintain a current understanding of the processes involved in these activities. * Maintain a detailed understanding and working knowledge of the current business information systems, their functions, and their relationship to other Bronson information systems. * Participate in the process of revising and implementing changes in both the automated and manual components of the business information systems. * Provide proactive user support of the Revenue Cycle applications; troubleshoot and resolve processing issues internally and externally. * Participate in analysis and research related to Revenue Cycle applications. Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 1451 Information Technology Data Center (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $62k-85k yearly est. Auto-Apply 13d ago
  • Business Analyst 5

    Global Information Technology

    Technical business analyst job in Lansing, MI

    Job Title: Business Analyst 5 Job Type: Contract Job Description/ Requirement: • 5 years' experience with As-Is and To-Be process flows or equivalent business/IT process flows. • 5 years' experience collecting and documenting requirements, preferably a combination of Waterfall and Agile methodology. • 3 to 5 years' experience writing detailed Epics, Features, and User Stories. • 3 to 5 years' experience with Microsoft office, including Visio (for process flow creation). • 3 to 5 years' experience using Azure DevOps or similar Agile tools. • Familiarity with software development lifecycle (SDLC). • Strong interpersonal and relationship-building skills. • Strong analytical and problem-solving skills. • Ability to facilitate meetings and workshops. • Ability to manage multiple priorities and deadlines. Interested candidates can send their updated resumes at *********************
    $60k-84k yearly est. Easy Apply 60d+ ago
  • Business Analyst

    Govserviceshub

    Technical business analyst job in Lansing, MI

    Role -Business Analyst Top Skills & Years of Experience: · Knowledge of business analysis methodologies and process modeling · Experience in the estimation, planning, and forecasting of projects. · Experience in documenting and gathering business, functional, or technical requirements for software projects. · Ability to organize and develop test plans and test cases, working with business subject matter experts. · Prior State government experience is a plus. · Clear and concise written and verbal communication is crucial to success and productivity in this role. Description: - This position serves as the senior IT Business Analyst for MDOC's mission critical applications. Collaborates with MDOC clients and DTMB professionals to develop requirements, analyze data in support of projects, make recommendations for process and business flows, and develop consensus on both business and system requirements. This position will take on a leading role in completing the activities associated with Request for Proposals (RFP), estimating costs to complete projects, establishing action plans, completing impact analysis, and implementing test strategies. Serves as a liaison to vendors, and an IT system owner representing the agency for impact and strategic planning. Engage with the MDOC in establishing and fulfilling the Agencies strategic goals and objectives through exemplary delivery of IT Services. Inform and escalate issues and risks in a timely manner. Participate in DTMB or statewide IT initiatives as necessary. Other duties as assigned. Requirements KNOWLEDGE, SKILLS, AND ABILITIES: · Knowledge of business analysis methodologies and process modeling. · Knowledge of IT project planning, development, and implementation with the ability to apply that knowledge to the development of requirements and RFP narrative. · Knowledge of the Software Development Lifecycle and related methodologies e.g., Agile, CMMI, or other industry standard. · Knowledge of application development environments and related tools. · Experience in the estimation, planning and forecasting of projects. · Experience in the documenting and gathering business, functional or technical requirements for software projects. · Ability to effectively make oral and written reports and presentations. · Advanced proficiency with all MS Office applications, MS Project and Visio. · Ability to draft requirements for Request for Proposals (RFP) for the procurement of IT solutions and services. · Ability to perform project level analysis and produce project analysis documentations such as swim lanes, sequence diagrams, use cases, etc. · Ability to work on complex business problems, analyzing and evaluating current business methods and procedures for improvements. · Ability to direct and organize requirement capture activities; to establish project goals and objectives that support the DTMB and MDOC strategic plans. · Ability to identify problems, evaluate alternatives, exercise sound judgment, and implement effective solutions; to develop and evaluate policies and procedures; and prepare reports. · Ability to communicate effectively with vendors, customers, and enterprise technology management · Ability to build and maintain effective relationships with cross -departmental and inter -agency teams; including effective communication skills with technical and non -technical groups. · Ability to organize and develop test plans and test cases working with business subject matter experts. EDUCATION: · Bachelor's degree desired. Should be a degree in or related to: computer science, data processing, computer information systems, data communication, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.
    $60k-84k yearly est. 24d ago
  • Business Analyst 5

    Ricefw Technologies, Inc.

    Technical business analyst job in Lansing, MI

    DTMB @ MDOT is looking for a Business Analyst to support the Michigan Department of Transportation Need only GC & Citizens · Contribute to use case / user stories estimates. · Conduct walkthrough of use case and GUI documentation. · Develop functional designs. · Contribute to the mentoring of less experience Business Analysts on the team. · Provide direction to software developers. · Able to work independently and as part of a team. · Establish and maintain effective relationships with clients. · Solid knowledge of Finance Systems. · Microsoft Office (Outlook, Project, Excel, Word, Access, Office). · Knowledge of TOAD or other database querying tool. · Knowledge of the State Unified Information Technology Environment (SUITE). Experience using structured System Development Life Cycle (SDLC) and/or CMMI (Capability Maturity Model Integration) methodologies. - Required - 08 Years Experience preparing Use and Test cases. -- Required - 08 Years Experience developing IT project documentation including use cases/user stories, application requirements, functional designs, and system designs. - Required - 08 Years Experience using industry-standard methodologies like System Development Life Cycle (SDLC), Project Management Methodology (PMM), and Syst Eng (SEM). - Required - 08 Years Experience creating and documenting workflows. -- Required - 08 Years Experience contributing to Use case/User stories estimates - Required - 08 Years Experience with Financial Systems -- Required - 08-3 Years Additional Information All your information will be kept confidential according to EEO guidelines.
    $60k-84k yearly est. 7h ago
  • Contact Center Business Analyst II

    ASM Research, An Accenture Federal Services Company

    Technical business analyst job in Lansing, MI

    The Reporting, Forecasting & WFM Developer will collaborate with the workstream leads to build the Quality Management, Workforce Management and Reporting systems per the defined designs. Additionally, the developer will manage code and component testing, participate in progress stand-up meetings and provide input on build methodology expertise. + Coordinates with content developers and graphics designers to ensure that needs are technically feasible, translating detailed designs into executable software. + Provides technical site maintenance and advice on moderately complex issues related to animation, search engine techniques, link integrity, navigation, browsers, graphics, and other technical web developments. + Prepares functional specifications from which programs will be written and then designs, codes, debugs, and documents programs. + Develops the requirements of a product from inception to conclusion. Tests, debugs, and refines the software to produce the required product + Designs user interfaces of interactive web applications including ADA 508, and cross browser compliance. + Maintains compliance with standards and conventions in developing programs. + Develops required specifications for simple to moderately complex programs or problems. + Conducts systems tests, monitors test results, and takes appropriate corrective action for the non-routine issues. + Creates coded unit tests and works with Testers/Information Assurance to address program and/or security findings. + Prepares required documentation, including block diagrams, logic flow charts and software program documentation. **Minimum Qualifications** + Bachelor's Degree in Computer Science, Information Systems or a related field or equivalent relevant experience. + 2-5 years of experience with programming or web development activities. **Other Job Specific Skills** + Must be detail oriented, as well as able to work well with clients. + Experience with Java, C#, Python, XML, JavaScript, , or other programming languages in order to design and develop prototypes from the ground up. + Participate in all phases of software development with a focus on design, development, and implementation using Java, C#, SQL, Javascript, or other programming language. + Experience developing scalable databases and applications against a relational database such as Oracle or SQL Server preferred. + Excellent verbal and written communication skills. + Must work efficiently within multiple teams. + Ability to multi-task, work well under pressure, and work in a closed environment with others. + Maintains current knowledge of relevant technology. + Strong problem solving, logic, and analytic skills. + Applies knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. + Familiar with and utilized best programming standards and practices in a professional capacity. + Experience in information system design, including application programming on large-scale case management systems and the development of software to satisfy design objectives **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 95000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $60k-84k yearly est. 42d ago
  • Business Analyst

    Stafford Gray

    Technical business analyst job in Lansing, MI

    Stafford Gray is seeking a talented Business Analyst to join our team. As a Business Analyst, you will work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements and business flow diagrams. You will be responsible for enterprise-wide business analysis of web applications for the Office of Information Management (OIM) and its customers. The ideal candidate has strong analytical, problem-solving, and communication skills. You should be detail-oriented, able to manage multiple tasks, and have a strong understanding of relational databases and system development lifecycle methodologies (SDLC). You should also have experience with project planning, requirements gathering, business process mapping, procedural writing, and process engineering. Knowledge and experience using multiple project management methodologies such as Waterfall, Iterative, and Agile is preferred. If you are a self-motivated and proactive Business Analyst looking for an exciting opportunity to contribute to the success of our clients, we would love to hear from you. Requirements Requirements: 7+ years of experience in business analysis, including knowledge of relational databases (SQL) and SDLC methodologies Strong analytical and problem-solving skills Ability to work closely with stakeholders, SMEs, and development teams Experience with project planning, requirements gathering, and business process mapping Detail-oriented with excellent organizational and time management skills Excellent verbal and written communication skills Bachelor's degree in Information Technology, Information Systems, or related field Preferred: Experience with healthcare information systems and knowledge of multiple project management methodologies such as Waterfall, Iterative, and Agile
    $60k-84k yearly est. Auto-Apply 60d+ ago
  • Sr Principal Business Applications Analyst

    UKG 4.6company rating

    Technical business analyst job in Lansing, MI

    Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $145.6k-200k yearly 12d ago

Learn more about technical business analyst jobs

How much does a technical business analyst earn in Battle Creek, MI?

The average technical business analyst in Battle Creek, MI earns between $61,000 and $102,000 annually. This compares to the national average technical business analyst range of $62,000 to $106,000.

Average technical business analyst salary in Battle Creek, MI

$79,000

What are the biggest employers of Technical Business Analysts in Battle Creek, MI?

The biggest employers of Technical Business Analysts in Battle Creek, MI are:
  1. Department of Defense
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