Business Analyst, Field Service Platform
Technical business analyst job in Wilmington, NC
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Job Title: Business Analyst, LED North America Service (Business Analyst III)**
**Location:** Remote (US), Eastern time preferred
**Position Summary**
The **Business Analyst, LED North America Service** is the primary business-side steward for ERP and field service systems, ensuring that our service operations run efficiently and effectively. This role combines hands-on system administration, data governance, and process optimization to enable field service teams and leaders to get the most out of our existing systems.
As a trusted partner to IT and business teams, this role designs workflows that work within current system capabilities, maintains accurate and accessible data, develops actionable reports and dashboards, and drives user adoption through training, documentation, and support.
Looking ahead, this role will play a key part in preparing the organization for a future ERP and service system upgrade, providing critical insight into business requirements, data structures, and process improvements. The ideal candidate thrives in a dynamic environment, takes initiative to optimize legacy systems, and enjoys making a measurable impact on business operations and service excellence.
**Key Responsibilities**
**Systems Management & Support**
+ Serve as the business administrator and point of contact for ERP and field service systems used by the IES Laboratory Equipment service organization in North America.
+ Lead day-to-day system operations, including user access, data integrity, and issue resolution, ensuring minimal disruption to business activities.
+ Communicate business requirements, test and validate system changes, and ensure solutions meet operational needs.
+ Find opportunities to streamline workflows and enhance user experience through process adjustments, automation, and improved reporting-within the existing system capabilities.
+ Maintain system documentation, training resources, and user communications to support consistent and effective use.
**Data Management & Structure**
+ Maintain and govern key service master data, including employee, Authorized Service Provider (ASP), and field organization records such as territories, hierarchies, and inventory locations.
+ Ensure data accuracy, consistency, and usability to support efficient service operations and reliable reporting.
+ Define and enforce business rules for data entry, maintenance, and structure, partnering with users and IT to uphold data standards.
+ Manage user access, roles, and permissions within service systems to ensure appropriate security and compliance with corporate governance policies.
+ Monitor and audit data quality, proactively identifying and correcting issues that impact operational or reporting integrity.
**Process Design & Improvement**
+ Collaborate with Service, Marketing, Sales, Quality, and Manufacturing teams to evaluate and refine service-related business processes.
+ Design practical, efficient workflows that align with system capabilities and business objectives, balancing process needs with system constraints.
+ Translate business requirements into system changes or enhancements, supporting testing and validation before deployment.
+ Lead process documentation, communication, and user enablement activities to ensure consistent adoption of new or improved processes.
+ Find opportunities to automate routine tasks or reporting within existing tools to improve accuracy and efficiency.
**Reporting & Analytics**
+ Develop and maintain dashboards and standard reports that deliver clear, actionable insights for Service Management, Operations, and cross-functional partners.
+ Define key performance metrics and ensure consistency of reporting across systems and business units.
+ Validate data accuracy and completeness, coordinating with IT and data owners to resolve discrepancies.
+ Translate data into business insights that inform decision-making and continuous improvement initiatives.
+ Support business users in understanding and using reports to drive operational performance and service quality.
**Training & Documentation**
+ Develop, maintain, and deliver clear, practical training materials that help users effectively navigate service systems and processes.
+ Conduct in-person and virtual training sessions, adapting content for diverse audiences across the region.
+ Keep all user documentation and reference materials current with each release, process update, or organizational change.
+ Provide ongoing user support and coaching to reinforce standard processes and consistent system use.
+ Communicate system updates, process changes, and known issues to ensure transparency and minimize business disruption.
**Quality & Compliance**
+ Maintain system documentation, procedures, and audit readiness.
+ Support internal and external quality audits by providing accurate records, reports, and system documentation.
+ Monitor adherence to data governance, retention, and access control policies.
+ Identify and document corrective or preventive actions related to data or process deviations.
+ Promote a culture of quality and accountability in system use.
**Collaboration**
+ Act as the main liaison between the Service Organization, IT, and functional partners to align business needs with system capabilities.
+ Collaborate with global teams across Marketing, Sales, Quality, and Manufacturing to ensure service processes and data structures integrate smoothly with broader business systems.
+ Represent the Service Organization in projects related to new system functionality, integrations, or product introductions, ensuring business requirements are clearly defined and tested.
+ Contribute insights and documentation to future ERP and service system upgrade initiatives, helping shape requirements and user readiness.
**Minimum Qualifications**
+ Bachelor's degree in Business, Information Systems, Engineering, or related.
+ 5+ years of experience supporting or administering enterprise or service systems in a global or matrixed organization.
+ Hands-on experience with ERP systems and field service management systems (e.g., SAP, Oracle, Salesforce Service Cloud).
+ Strong analytical skills with experience in reporting and dashboard tools (e.g., Power BI).
+ Able to translate business needs into system requirements and collaborate effectively across business and IT teams.
+ Able to effectively prioritize tasks and improve processes in a fast-paced environment.
**Preferred Qualifications**
+ Prior involvement in ERP or service system implementations, upgrades, or process improvement initiatives, ideally with SAP experience.
+ SFDC or CRM understanding.
+ Proven success in training and enabling system users across multiple teams or geographies.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today! ******************************
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**Accessibility/Disability Access**
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at ***************. Please include your contact information and specific details about your required accommodation to support you during the job application process.
*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Business Process Analyst
Technical business analyst job in Kinston, NC
Key Accountabilities:
Designs/Manages/maintains the development of the business process architecture for business process improvement strategies and initiatives.
Acquires, develops, deploys, and uses business process architecture methodologies and computing tools to capture, analyze, and integrate business process and data design by applying expert and practical knowledge of all aspects of process management.
Works directly with managers to scope, plan, and establish business process direction and strategies; business process subject matter experts to actively develop and maintain business process architecture; vendors to evaluate and acquire methods and tools; and the information technology organization to ensure that business process designs define computing system requirements.
Integrating data from different sources, such as ERP systems, logistics providers, and suppliers, into a unified system
Perform comprehensive analysis of transactional system data for procured part forecast/demand
Requirements
Qualifications:
Required Skills:
Bachelors degree with 3-5 years of relevant experience or Masters degree with 1-3 years of experience. Will consider more experience without higher education.
5 years of relevant experience managing multiple projects preferred
Strong communication skills
Technical Skills:
Advanced level of proficiency in Office Product Suite or Expert in Excel (Formula writing, macros)
Project Management applications
Advanced level of proficiency in Data Mining, utilizing ERP Systems
Preferred Skills:
Hands-on Experience in DAX, VBA, SQL, Python for data analysis and automation
Project Management Experience
Physical Requirements:
Vision: Daily able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
Hearing: Daily able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications.
Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors):Rarely able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.
Carrying: Weekly able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Lifting: Weekly able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Pushing / Pulling: Several times a month able to push and pull small office furniture and some equipment and tools.
Sitting: Daily able to sit for long periods of time in meetings, working on the computer.
Squatting / Kneeling: Daily able to squat or kneel to retrieve or replace items stored on low shelving.
Standing: Daily able to stand for discussions in offices or on the production floor.
Travel: Once or twice a year able to travel independently and at short notice.
Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces.
Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site
Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Auto-ApplyTactical Data Link Analyst
Technical business analyst job in Jacksonville, NC
Job Description
Responsible for coordinating and supporting the daily operations of Tactical Data Link (TDL) systems. Provides training to designated range personnel on TDL equipment functionality and usage.
Responsibilities:
Serve as the primary point of contact for operational and interoperability issues related to TDL systems.
Coordinate with external TDL agencies, including training and testing facilities, to ensure system software, hardware, and architecture are up to date.
Recommend and support the implementation of system modifications and capability upgrades.
Conduct cost analysis, optimization studies, engineering evaluations, and system integration/installation efforts as needed.
Collaborate with engineering personnel to drive capability improvements.
Work with configuration management to document and maintain baseline configurations of TDL systems.
Qualifications:
Experience in TDL operations and system integration.
Strong coordination and communication skills.
Background in engineering or technical support roles is preferred.
Familiarity with configuration management processes.
Secret Clearance required with ability to obtain TS/SCI.
Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors.
The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.
At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.
Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.
#cj
Job Posted by ApplicantPro
Tactical Data Link Analyst
Technical business analyst job in Jacksonville, NC
Job Description
JRAD is seeking candidates for Tactical Data Link Analysts who are responsible for coordinating and supporting the daily operations of Tactical Data Link (TDL) systems. Provides training to designated range personnel on the functionality and usage of TDL equipment.
Roles/Responsibilities:
Serve as the primary point of contact for operational and interoperability issues related to TDL systems.
Coordinate with external TDL agencies, including training and testing facilities, to ensure that system software, hardware, and architecture are up to date.
Recommend and support the implementation of system modifications and capability upgrades.
Conduct cost analysis, optimization studies, engineering evaluations, and system integration/installation efforts as needed.
Collaborate with engineering personnel to drive capability improvements.
Work with configuration management to document and maintain baseline configurations of TDL systems.
Required Skills and Education:
Experience in TDL operations and system integration.
Strong coordination and communication skills.
A background in engineering or technical support roles is preferred.
Familiarity with configuration management processes.
Security Clearance:
Secret Clearance with the ability to obtain TS
When you work for JRAD you will never be just a number. We put people before profits!
JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees:
Health Insurance
Dental Insurance
Vision Insurance
Life & Accidental Death and Dismemberment Insurance
Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care
Disability Insurance
401K Plan
Tuition Reimbursement
JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions.
PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.
Business Process Analyst
Technical business analyst job in Kinston, NC
The Airbus Aerosystems Kinston facility sits at the forefront of aerospace manufacturing, specializing in the production of large, advanced composite aerostructures. Our team builds critical components for the state-of-the-art Airbus A350 XWB, including the composite center fuselage and wing spar.
The Supply Chain Management department is seeking a Business Process Analyst in Kinston, NC.
Key Accountabilities:
* Designs/Manages/maintains the development of the business process architecture for business process improvement strategies and initiatives.
* Acquires, develops, deploys, and uses business process architecture methodologies and computing tools to capture, analyze, and integrate business process and data design by applying expert and practical knowledge of all aspects of process management.
* Works directly with managers to scope, plan, and establish business process direction and strategies; business process subject matter experts to actively develop and maintain business process architecture; vendors to evaluate and acquire methods and tools; and the information technology organization to ensure that business process designs define computing system requirements.
* Integrating data from different sources, such as ERP systems, logistics providers, and suppliers, into a unified system
* Perform comprehensive analysis of transactional system data for procured part forecast/demand
Qualifications:
Required Skills:
* Bachelors degree with 3-5 years of relevant experience or Masters degree with 1-3 years of experience. Will consider more experience without higher education.
* 5 years of relevant experience managing multiple projects preferred
* Strong communication skills
Technical Skills:
* Advanced level of proficiency in Office Product Suite or Expert in Excel (Formula writing, macros)
* Project Management applications
* Advanced level of proficiency in Data Mining, utilizing ERP Systems
Preferred Skills:
* Hands-on Experience in DAX, VBA, SQL, Python for data analysis and automation
* Project Management Experience
Physical Requirements:
* Vision: Daily able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
* Hearing: Daily able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
* Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications.
* Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors):Rarely able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.
* Carrying: Weekly able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
* Lifting: Weekly able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
* Pushing / Pulling: Several times a month able to push and pull small office furniture and some equipment and tools.
* Sitting: Daily able to sit for long periods of time in meetings, working on the computer.
* Squatting / Kneeling: Daily able to squat or kneel to retrieve or replace items stored on low shelving.
* Standing: Daily able to stand for discussions in offices or on the production floor.
* Travel: Once or twice a year able to travel independently and at short notice.
* Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces.
* Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site
* Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Aerosystems Kinston, Inc
Employment Type:
US - Direct Hire
* ------
Experience Level:
Professional
Job Family:
Digital
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Auto-ApplyBusiness Systems Analyst
Technical business analyst job in Wilmington, NC
Technical Business Analyst-Salesforce
Wilmington, Delaware-Hybrid
Monday to Friday 8:00 a.m. to 5:00 p.m.
Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.
Summary:
We are seeking a highly motivated individual for our team. This role is responsible for managing and optimizing our Salesforce instance, as well as analyzing business requirements and translating them into effective Salesforce solutions while considering the broader system landscape.
Some of the things you will be doing:
Salesforce Administration:
Configure and maintain the Salesforce instance, including customizations, integrations, and upgrades.
Manage user access, roles, permissions, and security settings within the Salesforce platform.
Develop and maintain Salesforce applications, workflows, reports, and dashboards based on business requirements.
Monitor system performance, troubleshoot issues, and implement optimizations and best practices.
Collaborate with development teams to ensure seamless integration of Salesforce with other systems and applications.
Stay up to date with Salesforce releases, new features, and industry best practices, and share knowledge with stakeholders.
Business Analysis:
Work closely with business stakeholders across various departments to understand their needs, processes, and pain points.
Conduct requirements gathering sessions, including interviews, workshops, and process walkthroughs.
Analyze business requirements and identify opportunities for process improvements and automation through Salesforce and other core systems.
Design and validate proposed Salesforce solutions in collaboration with stakeholders and technical teams, considering the broader system landscape.
Articulate business requirements and proposed solutions clearly and concisely to both technical and non-technical audiences.
Solution Implementation and Adoption:
Collaborate with development teams to implement Salesforce solutions, ensuring alignment with business requirements, best practices, and integration with other core systems.
Facilitate user acceptance testing and provide training and support to end-users.
Drive the adoption of new Salesforce solutions by creating user guides, knowledge base articles, and delivering training sessions.
Continuously gather feedback from users and stakeholders to improve existing solutions and identify new opportunities for optimization across systems.
Cross-Functional Collaboration:
Act as a liaison between business stakeholders, technical teams, and external vendors, facilitating effective communication and collaboration.
Participate in project meetings, provide insights and updates on business requirements and Salesforce solution design.
Coordinate with cross-functional teams, such as IT, operations, sales, finance, accounting, and support, to ensure alignment and seamless integration of Salesforce solutions with other core systems like ServiceNow and SAP.
What technical skills, experience and qualifications do I need?
Bachelor's degree in business administration, Information Systems, or a related field.
Salesforce Administrator certification (or equivalent experience) is a bonus
Minimum of 3 years of experience in Salesforce administration and/or business analysis roles.
Strong analytical, problem-solving, and critical thinking skills.
Experience with SQL/SOQL and relational databases highly preferred.
Proficient with Excel and Power Query.
Excellent communication and interpersonal skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
Familiarity with business process analysis, modeling, and optimization methodologies.
Knowledge of Salesforce development best practices, including workflows, approval processes, and automation tools.
Understanding of integration technologies and principles (e.g., web services, APIs, data synchronization).
Familiarity with core systems like ServiceNow, SAP, and their integration capabilities with Salesforce.
Ability to work collaboratively in a team environment and manage multiple priorities effectively.
Strong organizational and time management skills, with a keen attention to detail.
Auto-ApplyBusiness Systems Analyst
Technical business analyst job in Wilmington, NC
Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 1,900 locations and online lending services.
We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!
We offer:
Competitive Wages
Uncapped Bonus Potential
Life/Health Benefits
401(k) Savings Plan
Educational Assistance
Paid Vacation/Holidays
Great Schedules
Comprehensive Training
To learn more about Advance America visit Advance America Website
Position Summary
This position reports to the Director of Continuous Improvement and, is responsible for requirements elicitation, understanding the business and making recommendations for improvement and analyzing the requirements to determine the system needs to fulfill those requirements. Works with Systems Solutions team to determine high-level estimates on the level of effort and target implementation timeline as well as overall feasibility and solutions options. Responsible for designing functional requirements (functionality, workflow, usability, but not architecture), as part of an integrated team, for software product offerings, enhancements, extensions, features and defect corrections. Requires a core understanding of existing systems architecture and platforms. Responsible for setting and meeting implementation deadlines for work streams where a Project Manager is not involved. Interfaces with business owners, project managers, developers, software quality engineers and external parties. The Business Systems Analyst (BSA) role is a combination of business analyst, requirements analyst and systems analyst.
Job Responsibility
Support
Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Develop functional requirements specifications according to standard templates, using natural language.
Influence
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document including Use Cases, User Interface Design, and Process Models.
Serves as the conduit between the customer community (internal and external customers) and the software development team through which functional requirements flow.
Collaborate with developers and subject matter experts to establish the design vision and analyze tradeoffs between usability and performance needs.
Drive
Elicit and drive functional requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis and workflow analysis.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
Drive and challenge business units on their assumptions of how they will successfully execute their plans.
Job Responsibilities Cont.
Manage
Responsible for designing solutions, as part of an integrated team, for software product offerings, enhancements, extensions, features and defect corrections.
Successfully engage in multiple initiatives simultaneously.
Will be accountable for Requirements Design time estimates in hours.
Needs to have light project management skills (for work streams that do not include a PM).
Presents Functional Designs in Business/IT review meetings.
Reviews Technical Design documents, Development integration tests and Quality Assurance test plans and/or matrices for conformance to design.
Maintain
Facilitates definition and division of software development tasks among team members in an agile environment.
Perform other duties as assigned.
Adhere to all points of the creed.
Education Required
Bachelor's Degree in Computer Science.
Experience Required
Five or more years of Business Requirements decomposition and Software Design. Five or more years in Financial/Lending Services. Web application Design, Testing and Implementation. Reasonable database development. Agile development methodologies all preferred.
Physical requirements
Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.
Competencies Action OrientedCore Values and Business EthicsCustomer FocusDrive For ResultsFunctional/ Technical SkillsInnovation and QualityInterpersonal SavvyPersonal LearningTeam RelationsTime ManagementSupervisory Responsibiity Travel
As needed.
Position Type/Expected Hours of Work
Salaried position working 40 hours per week.
Attire
Business casual.
Other Duties
Must be eligible to work in the USA and able to pass a background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 1883
Limited Service Reporting Business Analyst
Technical business analyst job in Wilmington, NC
Description & Requirements Maximus is currently hiring for a Limited Service Reporting Business Analyst. This is a remote opportunity that is anticipated to last approximately 8-12 months. The Reporting Business Analyst is responsible for creating project-required reports, analyzing the report data, identifying trends, translating the data into commentary, and presenting the information to project leadership and stakeholders. Report creation, Excel, Smartsheet, PowerBI/Tableau experience is necessary to be successful in this role. Additionally, written, verbal, and presenting skills are needed.
Benefits of working at Maximus:
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including
Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally,
enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet
insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings
plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave,
along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and
financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee
contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts
exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness
programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs,
workshops, and conferences.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor's requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
- Extract, tabulate, and analyze data to support program activity and assist management with decision making.
- Understand the data you're reviewing and analyzing the data to identify trends.
- Ability to translate the data into commentary.
- Creating presentations and leading client data presentations.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Excel and Smartsheet experience is required.
- Data visualization utilizing PowerBI and/or Tableau required.
- SQL skills preferred.
- Call center reporting experience required.
- Must be willing and able to accept a limited service position (approximately 8-12 months).
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
44,800.00
Maximum Salary
$
80,000.00
Easy ApplyBusiness Analyst ACO Operations
Technical business analyst job in Wilmington, NC
Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.
Purpose:
Wilmington Health is looking for a Business Analyst to support ACO operations. This position requires an in-depth understanding of healthcare data including provider, clinical and member data. In this role, the Analyst is charged with developing high level analyses, recommending strategic actions to be taken based on data and presenting opportunities to support internal and external initiatives in support of strategic efforts.
Essential Duties/Responsibilities:
Incorporate large amounts of healthcare data to discover patterns, trends, and relationships to produce actionable insights which can inform strategy and identify cost reduction, quality improvement, and risk capture.
Create and maintain documentation of operational practices used in the development of analysis and reports.
Present thoughtful analytical summaries to internal and external stakeholders, using strong written and verbal communication.
Actively participate in developing strategies and targets for scaling business and targeting initiatives that improve quality, improve patient satisfaction and control healthcare costs.
Work with clinical and operational leaders to identify, analyze, research, select, modify, or update population health solutions.
Assists with or facilitates meetings, conference calls, web meetings, presentations, and other communication methods.
Conducts or facilitates drill down and other ad hoc analyses of population healthcare data.
Writes reports for use by other team members and leaders to support population health management.
Proficient in use of Excel and SQL and SAS
Other Duties:
Appears for work on time and attends meetings as required
Maintains strict confidentiality
Communicates courteously and appropriately with patients, physicians, and coworkers
Other duties specified by manager
KNOWLEDGE, SKILLS, AND ABILITIES:
Strong organizational skills
Ability to manage time-sensitive projects
Effective communication skills
Ability to work independently and take initiative in addressing concerns and issues
Proficient with computer-based applications such as MS Office, Adobe, registries/medical databases, claims data, population health benchmarking and electronic health records
QUALIFICATIONS
Required
Bachelor's Degree or equivalent experience
1-2 years of population health experience
Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information, or any other class protected under state or federal law.
ADA Physical Demands:
Rarely (Less than .5 hrs/day) Occasionally (0.6 - 2.5 hrs/day) Frequently (2.6 - 5.5 hrs/day) Continuously (5.6 - 8.0 hrs/day)
Physical Demand
Required?
Frequency
Standing
Occasionally
Sitting
Continuously
Walking
Occasionally
Kneeling/Crouching
Rarely
Lifting
Rarely
Auto-ApplySmall Business Operator
Technical business analyst job in Wilmington, NC
Job Description
We are a growing flooring business, and our next phase of growth will come through acquisitions of complementary businesses. To prepare for this expansion, we are seeking a driven and entrepreneurial leader who can take an executive role within our current operations, learn our systems, improve them, and ultimately step into the operator role of our next acquisition.
Role Overview
This is a hands-on executive development position designed for someone interested in small business leadership, operations, and private equity-style acquisition growth. The role blends day-to-day management with long-term strategy. The successful candidate will gain direct exposure to small-business M&A, private equity-style investment, and the realities of operating and scaling a growing company.
Key Responsibilities
Take a leadership role in our current flooring business, learning and managing operations, finance, and sales.
Partner with ownership to refine systems, processes, and reporting for greater efficiency and scalability.
Lead teams across operations, sales, and installation to ensure daily excellence and customer satisfaction.
Contribute to the evaluation and integration of future acquisitions.
Develop into the primary operator for an acquired business within 12-24 months.
Why This Role?
This is an opportunity for an ambitious leader to accelerate their career in entrepreneurship through acquisition (ETA), SMB private equity, or small business leadership. You will gain a unique blend of exposure to deal-making, operations, and strategy, while preparing to step into a CEO/operator role of a profitable business.
Requirements
What We're Looking For
Strong interest in entrepreneurship, small business operations, or private equity/M&A.
Proven leadership experience (operations, consulting, finance, management, or similar).
Strong analytical and problem-solving skills with a bias for action.
Comfort with rolling up your sleeves-this is a hands-on leadership role in a fast-moving, entrepreneurial environment.
Excellent communication and team management skills.
Open to relocating anywhere in the Southeast
Application tip: Please think of your cover letter as a personal statement as opposed to a traditional 'cover letter'. Ideally, you'll use this space to highlight any skills/experiences that are not obvious on your resume. For example: We have both retail and construction operations in our business - highlighting experience in either of these is a positive. Another example: if you were in the military, you could use this space to highlight your leadership experience and openness to relocation (from moving around previously).
Benefits
Compensation & Growth
Competitive salary
Equity participation
Direct exposure to small-business M&A, operations, and finance
A clear path to becoming the operator of a business we acquire
Connected Commerce, Rewards Product Analyst - Senior Associate
Technical business analyst job in Wilmington, NC
You are a self-starter with the ability to operate effectively collaborating, communicating and delivering cross-functionally across Product, Design, Data and Technology teams to drive business results.
We are looking for a Senior Associate Product Associate to support the implementation of new Chase Rewards features. As a Rewards product analyst, you will be responsible for making our rewards products better, smarter and more personalized by leveraging a deep understanding of customer needs, data intelligence, and how to create excellence at scale while maximizing business value. You will drive the planning, sequencing and implementation of these initiatives to drive end-state transformation based on value, impact and time to market. You will also manage a cross-functional team of stakeholders to develop an implementation plan, analyze potential risks/benefits, work with your business partners to determine the best solutions, and drive your project through completion. Strong data and analytical skills and effective communication skills will make you successful in this role. The perfect candidate will have experience in both Agile Program Management and implementing fast paced strategic business priorities to market within highly matrixed organizations. If you enjoy creative problem solving, are highly analytical and curious about how things work, and are skilled at building momentum and structure around meaningful work, this is the role for you.
Job Responsibilities:
Growing into a subject matter expert on Rewards and Loyalty user experience as well as your assigned rewards product area
Partnering with our tech teams within their sprint cycles to be sure all epics and stories are clearly defined with specific acceptance criteria and delivered on time. Help drive the completion of business epics and the removal of blockers
Responsible for end-to-end project delivery following the Project Life Cycle. Responsible for development of project plans, metrics, risk/issues, decision logs, and other project artifacts. Provide support on weekly reporting and program update efforts across a variety of forums
Partnering with key business and technology partners to analyze business/operational processes, identify business and operational requirements, oversee technology build, manage user testing, and coordinate solution implementation. You will be managing one or more fast-paced, complex, cross-functional projects that have significant impact on the business with C-level visibility.
Be a part of the solution - lead your stakeholders and cross functional teams to achieve the best business value possible. Use collaboration storytelling to communicate and drive cross-functional alignment for your work
Developing and manage integrated plans, working effectively at all levels and providing progress communications to stakeholders on a regular basis
Communicating with executive level leadership product needs, progress and business challenges.
Required qualifications, capabilities and skills:
3+ years of product, program management or relevant experience as well as record of individual technical achievement. Proven track record of delivery in fast paced environments.
Ability to make recommendations and progress in the face of ambiguous and at times overlapping priorities, and clearly communicate those ideas to all levels within the organization. Ability to communicate openly, be transparent, be open and receptive to diverse ideas from different stakeholders, with the ability to influence and motivate.
Flexibility to influence and partner across a large, highly matrixed organization and drive change through promoting a culture of collaboration across organizational boundaries
Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to cross-functional partners up and down the chain.
Experience with agile product development techniques and continuous integration philosophies and practices for speed to market is a plus
Commitment and self-motivation suitable to a start-up team
Experience with Microsoft suite (PowerPoint, Excel, SharePoint) JIRA, Confluence Tools.
Bachelor's degree
Auto-ApplyAI Solutions Analyst
Technical business analyst job in Wilmington, NC
Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,750 lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others. We are also certified by Great Place to Work.
At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead. That includes supporting you both in and outside of the office.
With us, you'll find:
* A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity - we encourage you to be yourself!
* Enthusiasm for all perspectives: We're smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.
* Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That's why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.
* Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence.
Job Description:
Position Summary:
The AI Solutions Analyst designs, develops, and implements AI-powered solutions that improve efficiency and productivity across McDermott's administrative teams and legal practices, strengthening the firm's ability to better serve clients. This role collaborates closely with Product Management, firm AI leadership, Knowledge Management, and business sponsors to translate needs and ideas into secure, scalable, and innovative AI solutions.
The ideal candidate has an engineering and business analysis background, is analytical, detail-oriented, and collaborative, and applies strong technical and problem-solving skills to create intelligent solutions that advance the firm's AI capabilities. This role builds advanced prompt-based solutions and orchestrates agentic workflows that automate and enhance complex business and legal processes, leveraging firm knowledge and operational data through MCP, APIs, and other integration frameworks.
Acting as both technologist and business analyst, the AI Solutions Analyst works with stakeholders to surface needs, assess current processes, and translate requirements into practical AI-driven workflows. The analyst gathers, synthesizes, and tests stakeholder feedback to ensure each solution aligns with firm standards for security, compliance, and reliability while delivering measurable operational impact and an improved user experience.
Essential Functions and Responsibilities:
* Engage directly with stakeholders across legal practices and administrative departments to understand business needs, pain points, and workflow challenges; translate these into clear AI use cases, functional requirements, and prototype concepts.
* Design, build, and deploy AI applications, prototypes, and integrations using AI foundation models, APIs, and cloud-based platforms; Facilitate iterative feedback loops with stakeholders to refine prompts and workflows, validate solution designs, and ensure that AI assistants meet operational and user experience expectations.
* Leverage leading AI models and related technologies to drive initiatives in productivity improvement, research, and process optimization.
* Build, test, and maintain AI agents and conversational interfaces that improve user experience and operational efficiency.
* Implement and maintain secure, compliant, and well-documented AI workflows in accordance with firm policies and governance standards.
* Evaluate and integrate third-party AI platforms and APIs (e.g., OpenAI, Anthropic, Microsoft, etc.) into internal systems where appropriate.
* Create, test, and optimize prompt templates and instruction sets to improve model performance, reliability, and alignment with user needs.
* Support data preparation, feature engineering, and model optimization in collaboration with data engineers and developers.
* Participate in agile ceremonies, including sprint planning, backlog refinement, and cross-functional demos, to plan, prioritize, and showcase work.
* Stay current on developments in AI agents, orchestration tools, and large language model technologies, sharing practical insights and recommendations with the team.
Job Specifications:
* Bachelor's degree in Computer Science, Engineering, Information Systems, or a related UX engineering field.
* Minimum three (3) years of experience supporting or leading the delivery of advanced technology software-based solutions.
* Familiarity with 2 or more AI platforms with deep experience with at least one of the leading AI platforms (ChatGPT, MS Copilot, Claude, Gemini, etc.).
* Experience integrating and deploying APIs; familiarity with RESTful services and cloud environments.
* Strong analytical and problem-solving skills with exceptional attention to detail.
* Ability to communicate technical concepts effectively to non-technical stakeholders.
* Knowledge of agile software development practices and version control (e.g., Git).
* Experience developing AI agents, chatbots, or prompt-based systems using generative AI models (e.g., GPT-based systems) preferred.
* Familiarity with data governance, privacy, and ethical AI best practices a plus.
* Demonstrated commitment to staying current with AI orchestration frameworks, LLM technologies, and emerging best practices.
#LI-JL1 #LI-Hybrid #ArtificialIntelligence #AI #LLM #PromptEngineering #BusinessAnalyst
Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses.
Target Hiring Range $110,000 - $161,000
Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, experience, and geographic location. Base pay is only one part of the Total Rewards that MWE provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package.
As part of our ongoing commitment to be #AlwaysBetter for our people, clients and communities, we have created a culture of belonging that champions your individuality as both a person and a professional. From our competitive compensation, top benefits and award-winning professional development programs to industry-leading wellness initiatives, we support you through every stage of your life and career. With McDermott, you can live a life you love both in and outside of the office.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
* While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear
* Employee must occasionally lift up to twenty (20) pounds
Work Environment:
Typical indoor office environment
Disclaimer:
The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.
Lead Solutions Analyst- Financial Planning & Analytic Services
Technical business analyst job in Wilmington, NC
Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.
As a Lead Solutions Analyst within Corporate Technology, you will be instrumental in propelling the success of our technical program delivery. Your comprehensive knowledge of applications, platforms, and products will establish you as a crucial link between product owners, business, operations, and software developers. Leveraging your advanced analytical reasoning and technical proficiency, you will convert intricate business requirements into well-organized and technically viable solutions. You will make decisions based on data and offer strategic insights to bolster key business initiatives.
Job responsibilities
Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
Assist software engineers in interpreting the business requirements to model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure
Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives
Mentor and guide team members in the application of technical writing and analytical reasoning skills, fostering a culture of continuous learning and improvement
Develop and maintain comprehensive knowledge of financial industry trends, emerging technologies, and best practices to provide strategic guidance and innovative solutions for complex projects
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in business analysis , solutions analysis, technical program delivery, or a related field
Demonstrated expertise in data analysis and data application, including hands-on experience with major data visualization platforms
Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights
Proven ability to apply technical fluency in current and relevant platforms, software tools, and technologies to drive innovative solutions
Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects
Preferred qualifications, capabilities, and skills
Experience in financial industry with deep knowledge of financial forecasting, planning and stress-testing of firm's income statement, balance sheet and capital in support of earnings, reporting and regulatory requirements
Familiar with standard enterprise planning tools - Essbase/TM1/Anaplan or others
Knowledge of Budget /Forecasting process for balance sheet, capital, expense, revenue, and workforce
Auto-ApplyLead - IT Solutions Analyst
Technical business analyst job in Wilmington, NC
We are seeking a highly motivated and experienced IT Technical Lead to architect and implement Agilent's next-generation entitlement management system for software and services. This role will be instrumental in designing scalable solutions, guiding technical teams, and collaborating with cross-functional partners to ensure alignment with Agilent's IT architecture standards, compliance policies, and business objectives.
Collaborate with software product teams to design and implement license management strategies that enable post-sales monetization relevant to B2B. This includes analyzing business and technical requirements, crafting innovative solutions, and influencing product teams to adopt optimal approaches for software distribution and monetization.
This is a hybrid role with 3 days in office.
What you'll do
Gain an understanding of Agilent's B2B software licensing models and monetization methods.
Develop deep expertise in the Licensing platform and lead its adoption through best practices.
Lead the end-to-end implementation of the Licensing solution
Partner and collaborate with the business teams and cross -functional teams to design solutions for entitlement management of software licenses.
Optimize and solve for day-day operational challenges of the platform.
Drive integration of entitlement management systems with enterprise IT platforms.
Collaborate with enterprise architects to ensure solutions align with strategic goals.
Communicate effectively with global stakeholders through presentations and documentation.
Qualifications
Bachelor's degree in computer science, or equivalent
8+ years of experience in understanding of core computer science principles and algorithms
2+ years as a technical lead of medium to large teams.
Expertise in IT enterprise solution designs using both off-the-shelf and custom solutions.
Experience in apps that integrate with backend ERP systems.
Experience in building customer-facing apps and their core principles.
Experience in backend scripting languages like JavaScript or TypeScript, specifically in NodeJS, or Python
Hands-on experience with AWS services, including storage, caching, API Gateway, and IAM role-based access control
Experience ensuring compliance with data privacy and regulatory standards such as PII, GDPR, and CFR
Must be passionate about optimization and speed of systems while designing solutions.
Experience with Agile SCRUM development methodology
Ability to translate requirements into detailed design and solution document.
Excellent interpersonal, communication and team-facilitation skills
Strong attention to detail and deadlines
Ability to work independently with minimal supervision.
What will make you stand out from the crowd:
Excellent communication skills and knack for story-telling
Interest or experience in GenAI, Agentic AI tools .
Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least October 20, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $121,600.00 - $190,000.00/yr USD in the US, or $114,240.00 - $178,500.00/yr CAD in Canada, plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: IT
Auto-ApplySAS Analyst Lead
Technical business analyst job in Wilmington, NC
Purpose of the role
To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
Accountabilities
Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.
Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.
Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.
Assistant Vice President Expectations
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.
Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Embark on a transformative journey as a SAS Analyst Lead, at Barclays, where you will be responsible for designing and developing code to generate campaign targeting files per business requirements. In this role, you'll be expected to participate in a variety of agile scrum ceremonies, which include but are not limited to, daily stand ups, peer design & code review, business requirements walkthroughs, and discovery ideation sessions. In this exciting role, you will be exploring simplification and automation opportunities of all SAS code and will work with the Salesforce Marketing resources.
To be successful as a SAS Analyst Lead, you should have experience with:
Microsoft tools, SAS, SQL, Oracle
Salesforce, Marketing Cloud and TSYS
Ability to translate business needs into technical solutions
Working with large datasets in complex data ecosystems
Attention to detail and a focus on data quality and accuracy
Some other highly valued skills may include:
Credit Card background
Experience as a lead
Ample analytical thinking and problem-solving ability
Ability to interpret business requirements and translate them into technical specifications
Excellent communication skills both written and verbal
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.
This role is located in Wilmington, DE.
Auto-ApplyITS Senior Systems Analyst
Technical business analyst job in Jacksonville, NC
Job Details Onslow Memorial Hospital - Jacksonville, NC Full Time 1.0 Day Information TechnologyITS Senior System Analyst
Position provides a high level of administrative support, to include development, testing, optimization, integration and implementation of various clinical and administrative applications across the health care system.
Works to optimize processes and participates in designing, building, testing, training, implementing, evaluating, maintaining and enhancing organizational information systems. Senior position serves as mentor to other IT staff.
Qualifications
Education/Certification:
Master's degree preferred, Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
No licensure or certification required.
Experience:
If a Bachelor's degree: Two (2) years of direct experience.
If an Associate's degree: Four (4) years of direct experience.
If a High School diploma or GED: Ten (10) years of direct experience.
Technical Business Systems Analyst
Technical business analyst job in Wilmington, NC
Hybrid Work Schedule in Wilmington, DE
Monday to Friday 8:30 a.m. to 5:30 p.m.
Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.
Position Summary:
The Technical Business Systems Analyst on our team plays a crucial role in bridging the gap between business needs and technical solutions. This role involves analyzing business processes, identifying areas for improvement, and translating business requirements into technical specifications. The Business Systems Analyst collaborates with stakeholders to ensure that software solutions meet business objectives and technical standards. Our team plays a critical role in supporting global integration, new product rollout, and custom development - all driven by a need to meet regulatory obligations and create efficiencies of scale. Projects may be local or global, and may include one or many different software applications, primarily supporting regulatory requirements.
Some of the things you will be doing:
Requirements Gathering: Collaborate with stakeholders to gather and document business and technical requirements. Conduct interviews, workshops, and data analysis to fully understand needs and objectives.
Technical Analysis: Analyze and interpret technical and business specifications. Provide expertise in assessing system requirements, creating workflows, and designing solutions that meet business goals.
Solution Design: Develop functional and technical specifications, system design documents, and user stories. Provide recommendations on technology platforms, tools, and architecture to address business needs.
Data Analysis: Conduct data analysis to identify trends, insights, and opportunities for improvement. Utilize various data tools and techniques to support decision-making processes.
Project Management Support: Assist project managers with project planning, scheduling, and resource allocation. Track project progress, identify potential risks, and provide regular status updates.
Testing & QA: Develop and execute test plans and test cases to ensure technical solutions meet business requirements. Coordinate user acceptance testing (UAT) with business stakeholders.
Stakeholder Communication: Act as a liaison between business stakeholders, developers, and other technical teams. Communicate technical concepts to non-technical stakeholders and vice versa.
Documentation: Prepare and maintain comprehensive documentation, including business process models, workflows, technical specifications, and system manuals.
Continuous Improvement: Identify areas for process improvement and optimization. Stay updated on industry trends, best practices, and emerging technologies.
What technical skills, experience, and qualifications do you need?
Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
Experience:
3-5+ years of experience in a Technical Business Analyst or similar role.
Experience with data analysis, technical requirements gathering, and solution design.
Proven track record in managing and delivering IT projects.
Technical Skills:
Proficiency in SQL, Excel, and data analysis tools.
Experience with project management software (e.g., Jira, Trello, MS Project).
Familiarity with programming languages (e.g., Python, JavaScript) is a plus.
Understanding of software development lifecycle (SDLC) and Agile methodologies.
Knowledge of system integration, APIs, and database management.
Soft Skills:
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to manage multiple priorities and deliver projects on time.
Detail-oriented with a proactive and organized approach.
Strong documentation skills and attention to detail.
Preferred Qualifications
Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Agile methodologies (e.g., Scrum Master, Product Owner).
Experience in data visualization tools (e.g., Power BI, Tableau) and reporting.
Experience in cloud platforms, especially Azure, and modern development tools.
#LI-SP1
#businesssystemsanalyst
#HYBRID
Auto-ApplyBusiness Analyst - Veteran Evaluation Services
Technical business analyst job in Wilmington, NC
Description & Requirements Maximus is currently hiring a Business Analyst to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Business Analyst is responsible for interpreting data and other information to perform root cause analysis, impact assessments, and/or to identify key measures and indicators of process performance and make recommendations to improve or correct performance.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Identify and determine business requirements and define processes, including clarification on any requirement discrepancies.
- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
- Extract, tabulate, and analyze data to support program activity and assist management with decision making.
- Review and edit requirements, specifications, business processes and recommendations related to new processes, functionalities, and/or proposed solutions.
- Process all Production Support Requests by receiving defect reports and cross-referencing the defect with the business requirements.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to work a schedule between 8am - 5pm CT Monday - Friday required
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
70,000.00
Maximum Salary
$
100,000.00
Easy ApplyTactical Data Link Analyst
Technical business analyst job in Havelock, NC
Job Description
Responsible for coordinating and supporting the daily operations of Tactical Data Link (TDL) systems. Provides training to designated range personnel on TDL equipment functionality and usage.
Responsibilities:
Serve as the primary point of contact for operational and interoperability issues related to TDL systems.
Coordinate with external TDL agencies, including training and testing facilities, to ensure system software, hardware, and architecture are up to date.
Recommend and support the implementation of system modifications and capability upgrades.
Conduct cost analysis, optimization studies, engineering evaluations, and system integration/installation efforts as needed.
Collaborate with engineering personnel to drive capability improvements.
Work with configuration management to document and maintain baseline configurations of TDL systems.
Qualifications:
Experience in TDL operations and system integration.
Strong coordination and communication skills.
Background in engineering or technical support roles is preferred.
Familiarity with configuration management processes.
Secret Clearance required with ability to obtain TS/SCI.
Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors.
The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.
At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.
Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.
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Job Posted by ApplicantPro
Tactical Data Link Analyst
Technical business analyst job in Havelock, NC
Job Description
JRAD is seeking candidates for Tactical Data Link Analysts who are responsible for coordinating and supporting the daily operations of Tactical Data Link (TDL) systems. Provides training to designated range personnel on the functionality and usage of TDL equipment.
Roles/Responsibilities:
Serve as the primary point of contact for operational and interoperability issues related to TDL systems.
Coordinate with external TDL agencies, including training and testing facilities, to ensure that system software, hardware, and architecture are up to date.
Recommend and support the implementation of system modifications and capability upgrades.
Conduct cost analysis, optimization studies, engineering evaluations, and system integration/installation efforts as needed.
Collaborate with engineering personnel to drive capability improvements.
Work with configuration management to document and maintain baseline configurations of TDL systems.
Required Skills and Education:
Experience in TDL operations and system integration.
Strong coordination and communication skills.
A background in engineering or technical support roles is preferred.
Familiarity with configuration management processes.
Security Clearance:
Secret Clearance with the ability to obtain TS
When you work for JRAD you will never be just a number. We put people before profits!
JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees:
Health Insurance
Dental Insurance
Vision Insurance
Life & Accidental Death and Dismemberment Insurance
Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care
Disability Insurance
401K Plan
Tuition Reimbursement
JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions.
PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.