IT Support Specialist I/II
Technical internship job in San Francisco, CA
About the Firm
Sideman & Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results.
The Role
We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3-5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment.
Key Responsibilities
Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network).
Troubleshoot, document, and resolve incidents in a timely and professional manner.
Configure and maintain workstations, laptops, and mobile devices.
Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools).
Assist with network and security support, including:
Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues.
Supporting endpoint and data security measures and ensuring adherence to firm policies.
Helping implement system updates and patches under IT direction.
Participate in system rollouts, upgrades, and security initiatives.
Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance.
Uphold data security and confidentiality standards.
Required Qualifications
Possess a Bachelor's Degree in IT or related field with certifications/training to supplement
3-5 years of desktop/help desk support experience, preferably in a law firm or professional services environment.
Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems.
Familiarity with document management systems (e.g., iManage, NetDocuments).
Solid understanding of networks, PCs, printers, and common peripherals.
Strong troubleshooting, communication, and client service skills.
Ability to manage competing priorities in a deadline-driven environment.
Preferred Skills (Our “Unicorn” Wish List)
Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly.
Experience providing technical training (one-on-one, small group, or classroom).
Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references).
Ability to troubleshoot complex document issues and support users on best practices.
Experience creating user guides, quick reference materials, or training documentation.
Familiarity with Microsoft Active Directory and Exchange Administration.
Exposure to Mobile Device Management tools (e.g., Intune, MobileIron).
Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting.
Soft Skills & Attributes
Ability to take on projects or tasks with clear instruction, then own the work and outcome.
Confidence to ask questions and seek clarification when needed.
Willingness to provide backup support to other IT team members in whatever ways are most helpful.
Strong teamwork orientation combined with a professional demeanor.
Appetite to learn and a drive to progressively expand technical knowledge.
Patience, adaptability, and a service mindset when working with attorneys and staff at all levels.
What We Offer
Competitive salary and comprehensive benefits.
Professional growth opportunities in both technical support and training.
A collaborative, team-oriented environment where technology is critical to client service.
Hybrid work schedule
Salary range is $105k to $115k
Help Desk Technician
Technical internship job in San Francisco, CA
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Executive Technical Support Specialist
Technical internship job in Mountain View, CA
C-Suite Executive Technical Support Analyst (C-Suite)
PERMANENT - ON-SITE - US-CA-Mountain View
The role of the Staff Executive Technical Support Analyst is to assist senior level C-Suite Executives and their Executive Administrative Business Partners (EABPs) with all facets of the corporate computing environment. The analyst must combine an understanding of the latest Mac & Windows technology with firsthand experience. In addition, this Analyst will be looked upon as the ‘go to' lead technical resource for all IT related support requests, e.g. Outlook Exchange mail/calendar, Gmail, mobile devices, desk phones, collaboration and communication services. Excellent communication and interpersonal skills combined with superior technical skills are essential to providing a “high touch” level of support to the senior executives. VIP and Executive Support experience a MUST.
RESPONSIBILITIES
Serve as primary support analyst for the C-Suite Executive Team and their Assistants who require complex desktop, remote, video conference and event support.
Ability to analyze and troubleshoot complex software, hardware and connectivity issues as well as recommend and implement corrective solutions.
Work on complex and highly confidential/sensitive assignments that will include drawing in of specialized expertise whenever necessary, normally receiving no instructions on routine work or general instructions on new assignments.
Key participant in global projects requiring detail oriented, highly collaborative, analytical, results driven approach while keeping key stakeholders informed
Must possess proven excellent customer service skills and the ability to interact professionally and confidently with diverse C-Suite Level Executives, managers and subject matter experts under pressure while remaining
consistently
calm at all times. Must be experienced in the art of proactive stealth technical support (ie- provide services and support with as few words as possible).
Ability to respond quickly, understand & articulate root cause on customer issues; proactively provide advice to prevent future service incidents.
Ensures established SLAs are met or exceeded specific to response and resolution times
Contribute to Knowledge Base and keep process documentation up-to-date.
Proactively take on projects and initiatives with minimal to no supervision.
Often become an escalation point and take over issue resolution from Senior Analyst 3 if the problem cannot be quickly resolved or requires specialized technical knowledge beyond the Analyst 3 level. May act as a “specialist” in a particular discipline.
Provide input to senior executive assistants on processes and Technology roadmaps for executive needs, including travel and other offsite engagements
Act independently to determine methods and procedures on new assignments and may supervise the activities of a limited number of other nonexempt employees.
REQUIREMENTS
Minimum 10-15 years of C-Suite Senior Executive Technical Support and/or Executive Team Lead experience both PC, Mac, IOS, Laptops, Mobile Devices and core tools, apps and services required daily (see below for list).
Minimum of an Associate's Degree in computer technology or equivalent from two-year College or technical school.
Advanced knowledge of Exchange Mail & Executive Scheduling / Calendars, Active Directory, Software Distribution Systems, and related technologies.
Advanced knowledge (based on both training and on-the-job experience) of a wide range of computer systems software, applications (including MS Office suites), hardware, PC and OSx operating systems, and communications.
Advanced knowledge of network computing in a Windows & OSX environment & working knowledge of networking fundamentals.
Familiarity working with Endpoint Engineering and Endpoint Security Teams to quickly gather endpoint data necessary to resolve complex issues
Strong experience with video conferencing technologies and collaboration tools & platforms, e.g. Cisco, Poly, Slack, Google Suite
Preferred certifications: ITILv4, ACMT, CCT, CompTIA
Experience using AI tools such as ChatGPT, Google Gemini, Notebook LM, Writer
Support experience in a corporate enterprise environment medium to large company (7-10k+ employees)
Outstanding ability in problem solving, diagnosis and troubleshooting skills
The ability to work under pressure and multitask in a fast-paced environment is a must.
Excellent verbal & written communication skills, superior customer handling skills and the capacity to work with minimum supervision.
Ability to work independently and within a team environment; taking and following directions and completing tasks and assignments in a timely manner and with a positive attitude.
Strong interpersonal/communication skills with the ability to communicate with technical and non-technical users effectively.
Familiarity with encryption and security tools and triaging within this environment.
Hyper responsive during regular working hours, and super flexible and engaged outside regular hours.
Occasional travel (early morning, evenings, weekends) may be required to support offsite meetings or after-hours emergencies
Persistent influencing skills and ability to burn through all hard and soft roadblocks with minimum drama and maximum return
Military background in an IT environment a plus
LOCATION: US-CA-Mountain View
On-site work
ABOUT TALTEK
TALTEK is an information technology placement and consulting firm. At TALTEK, we are committed to offering the best level of service to both our clients and candidates. Our approach is human and our values are: transparency, integrity and respect.
Help Desk Support Specialist - Part Time
Technical internship job in San Mateo, CA
Who we are:
MRB Enterprises is a private real estate and investment firm on the Peninsula overseeing investments and family services on behalf of a prominent family that has been part of the Bay Area for the past 100 years. The family has cultivated tremendous loyalty over the years through its genuine care and commitment to the well-being of each member of its team. The culture is collaborative, supportive, and service driven. The organization has developed organically over the years and is now in the process of re-engineering processes, implementing new systems and building a world-class team to execute its strategic growth plans.
Position Summary:
We are seeking a reliable, service-oriented Help Desk Support Specialist to join our IT team on a part-time basis. This role will provide technical support to employees across the organization. The ideal candidate will have strong technical troubleshooting skills, excellent interpersonal communication, and a genuine desire to help others. This role offers a great opportunity to gain hands-on IT experience in a professional and collaborative environment.
Responsibilities:
Provide day-to-day support for Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.)
Troubleshoot and resolve issues in a Windows-focused environment related to hardware, software, printers, networking and mobile devices (smart phones and tablets).
Support conference room set ups, Zoom/Teams calls and general AV equipment troubleshooting.
Take ownership of support requests from start to finish and escalate as needed.
Help with new hire onboarding, workstation setup and basic hardware deployments.
Document issues and solutions in the ticketing system for knowledge sharing and tracking.
Deliver white-glove customer service, ensuring all employees have smooth technology experience.
Perform routine maintenance tasks and assist with IT projects as required.
Qualifications:
Minimum 2 years of IT support/help desk experience, in a corporate/professional services environment a plus.
2 years of college required; working towards an AA degree or equivalent, bachelor's degree a plus.
Proficiency with Windows 10 and Windows 11 and Mac OS.
Basic knowledge and hands-on experience with Office 365.
Understanding basic networking concepts such as (IP addressing, DHCP, DNS, VPN, Wi-Fi setup) and various cabling mediums.
Experience supporting Zoom Rooms, AV Set ups, or similar technologies.
Basic understanding of cloud storage.
Strong troubleshooting and problem-solving abilities.
Outstanding communication and interpersonal skills with the ability to interact professionally at all levels; proven ability to deliver excellent customer service.
Exceptional organizational and multitasking abilities, ensuring timely completion of tasks and projects.
Discretion and trustworthiness in handling confidential information.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
MRBE is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other legally protected category in accordance with applicable law.
Tech Patent Prosecution Specialist
Technical internship job in Palo Alto, CA
A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation.
#J-18808-Ljbffr
IT Support Specialist
Technical internship job in San Francisco, CA
Helpdesk support specialist
San Francisco, CA
Contract (Onsite)
pays around $35/hr - $42/hr
This client is looking to add a contractor to his team of 8. Their team is divided between helpdesk/desktop support people and the escalation to Sys admins and network engineers.
They will also be working on tasks such as configuring Laptops, handling equipment when it arrives.
Candidates must know:
JAMF - they are a 95% MAC shop
OKTA
Slack
JIRA
Google office suite
They also need someone to start ASAP. They would like to interview next week and have someone start on the following week.
Executive IT Support - W2 Only (NO 3rd Party)
Technical internship job in Menlo Park, CA
Role: Executive IT Support
Duration: 6-12 months contract, possible extensions
Pay rate: W2 only (No Third Party)
Job details:
Providing technical support for C-suite/ executives and board members
Priority handling of incidents
Conference room/AV setup / meeting room support
Mac/Mobile device tech support
Please send resume ASAP.
Desktop Technician
Technical internship job in Palo Alto, CA
Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
Instructs customers in the operation and maintenance of systems/equipment.
Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Acts as a liaison with customers on administrative and technical matters for assigned projects.
Performs analysis and prepares reports on system problem trends and issues.
Troubleshoot user accounts
Understanding of SCCM, VPN, Azure, O365, Windows 10 & 11
Computer Hardware Technician
Technical internship job in Santa Clara, CA
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ********************
Job Title : Computer Hardware Technician
Location : Santa Clara, CA
Job Skills
o Familiar with Intel computer server hardware architecture
o Ability to assemble server systems using various hardware components
o Ability to debug issues in server system bringup
o Ability to socket CPUs flash BIOS install Operating Systems Windows Linux install Firmware and Drivers disk partitioning configuring networks and debug associated issues
o Ability to configure KVMs network switches and storage arrays
o Working knowledge of BIOS Firmware and Drivers and their interaction with Operating System etc
o Ability to organize lab space and infrastructure for a given project network and power cabling test benchrack setup etc
o Ability to do configuration changes at BIOSFirmware level
o Familiar with scripting Python Shell etc
o Ability to make minor changes to test automation scripts
o Ability to setup test and measurement equipment Power meter Oscilloscope Logic analyzers protocol analyzers etc for a given test
o Ability to Triage test data and debug test setup configuration related issues
o Ability to communicate with various stake holders Validation Engineers Lab managers
Other Expectations
o Attention to detail and well organized
o Ability to follow given instructions clearly
o Able to lift 35 Lbs job may require shifting computers from one rack to another etc
o Candidate should have reliable transportation and are OK with daily commute as it is 100 onsite work
o Candidate must have good attitude communication skills
o Willingness to learn
Software Integration Specialist
Technical internship job in Mountain View, CA
We are looking for a SW Integration Specialist contractor to ensure that SW packages are correctly integrated and deployed on various test and development assets located in Mountain View.
These include, but are not limited to:
• Real-time, Hardware-In-the-Loop (HIL), and System-Level simulations
• Avionics Hardware and embedded software development activities
• Aircraft Systems development activities
• Ground Segment development activities
• Evaluation and Validation of simulated aircraft performance
Why we need you:
With that vision in mind, we are looking for a SW Integration Specialist to join our team and ensure that all the elements (models, software, hardware) are correctly integrated and deployed in a number of simulation applications in order to enable the development of the first fully autonomous all-electric aircraft that performs and operates safely in an urban air-mobility environment. In support of this goal, you will be part of the Simulation Integration group that is responsible for developing, deploying and supporting an integrated simulation capability for the enterprise.
Your mission is to ensure that the Simulation Integration group successfully delivers simulation solutions that meet the requirements of Wisk's programs.
The successful candidate is a highly knowledgeable and experienced professional who has direct hands-on experience developing and deploying simulation solutions; particularly in the context of aircraft development and aircraft system/sub-system testing. In this role, the candidate must be an effective communicator who is able to build consensus amongst internal and external stakeholders. The candidate must be proactive, agile, and pragmatic.
What you will do:
• Carry out the integration, validation, and deployment of advanced simulations for a diverse set of applications.
• Support all hardware-software (model, rehost, retarget, LSAP) integration and commissioning activities for integrated simulation and test assets.
• Investigate and troubleshoot deployed simulation solutions, particularly on integrated simulation and test assets.
• Ensure that discrepancy reports (DRs) raised against the integrated simulation and test assets are appropriately documented and dispositioned.
• Ensure that the configuration of the integrated simulation and test assets is controlled and accurate at all times.
• Develop and deploy simulation software fixes (as appropriate and feasible).
• Help to cultivate and develop departmental expertise with simulation integration.
• Collaborate with internal and external customers to identify simulation system/test asset requirements, plan milestones and deliver critical simulation solutions to support product development.
• Work with agile teams to ensure that the needs of internal and external stakeholders are met.
• Note that presence at onsite location is mandatory.
What you have:
• Bachelor's degree in an engineering discipline
• Minimum 3 years of combined experience in hardware/software integration and/or of hand-on experience developing complex simulations.
• Experience developing HIL/SIL simulations and test environments.
• Experience with multiple communication protocols
• Proficiency with software development, preferably using C/C++ and Python.
• Familiarity with common techniques of debugging hardware/software integrations.
• Strong troubleshooting skills
• Creative approach to problem solving
• Ability to work effectively in a dynamic environment with changing needs and requirements
• Excellent organizational and time management skills
• Excellent written and verbal communication skills
Desired:
• Experience in Aeronautical domain
• Experience on Flight Simulator Training Devices (FSTDs)
• Experience with aircraft protocols such as RS-485, ARINC 429 and/or ARINC 664.
• Familiarity with Aircraft Avionics, Aircraft Dynamics, and Aircraft Operations
• Prior experience with the design, development, test and certification of Flight Simulation Training Devices (FSTDs) or of integrated simulation and test assets; preferably as an Integration Specialist.
• Prior experience with the modeling, stimulation, and/or integration of at least one of the following aspects of aerospace related simulation:
o Aircraft Avionics (FMS, EGPWS, WXR, TCAS etc.)
o Aircraft Systems (pneumatics, electrics, hydraulics, etc.)
o Aircraft Flight Dynamics (aerodynamics, stability, flight controls, etc.)
o Command and Control (C2) links
o Air Traffic Control Systems
o Communication Systems (ACARS, CPDLC, etc.)
o GPS/Navigation Systems
Who you are:
• You are a highly motivated, self-starting individual with a broad set of skills and never afraid of facing complex technical challenges
• You are a solution-oriented individual with a strong analytical mindset
• You have strong communication skills and can easily tailor your communications to suit the audience
• You can adapt quickly or propose changes needed to achieve early results in a timely fashion
• You embrace challenges, take commitments, and deliver results within reasonable expectations
• You are a positive team player
Workday & Workato Integration Specialist
Technical internship job in Sunnyvale, CA
Job Title: Workday & Workato Integration Specialist
Estimated Duration: 6+ Months Contract
Here is the job description:
We are seeking a highly skilled Workday & Workato Integration Specialist to join our team. We are in the process of a new Workday implementation and need an expert to design, build, and test robust integration solutions. The ideal candidate will have a strong background in both Workday and Workato, with a proven ability to provide strategic solutions and hands-on execution.
Key Responsibilities
Solution Design & Strategy: Partner with project stakeholders to understand business requirements and design comprehensive integration solutions using Workday and Workato.
Development & Implementation: Build and configure complex integrations, including custom reports, APIs, and data transformation workflows, to ensure seamless data flow between Workday and other business systems.
Testing & Quality Assurance: Develop and execute detailed test plans, perform unit and end-to-end testing, and collaborate with teams to resolve defects and ensure data integrity.
Collaboration & Mentorship: Work closely with cross-functional teams, including HR, IT, and external partners, to deliver integration projects on time. Provide guidance and expertise to junior team members as needed.
Support & Maintenance: Assist in post-go-live support, troubleshooting, and continuous improvement of existing integrations.
Qualifications
Proven experience in Workday integration development, with a deep understanding of Workday's various integration tools (e.g., Core Connect, EIB, Studio).
Demonstrated experience with the Workato platform, including building recipes, managing connectors, and implementing API-led integration strategies.
Strong knowledge of API technologies (REST, SOAP), data formats (XML, JSON), and data transformation concepts.
Experience with all phases of the system development life cycle (SDLC), particularly within an agile methodology.
Excellent problem-solving, analytical, and communication skills.
Workday certifications are a plus.
IT Support & Operations Engineer
Technical internship job in South San Francisco, CA
IT Support & Operations Engineer - Contract Role
Title: IT Support & Operations Engineer
Duration: 4-6 months (extension likely)
Compensation: $45-60/HR
Benefits: This position is eligible for medical, dental, vision, and 401(k)
About the Role:
A recently public biotech company is looking for a proactive IT Support & Operations Engineer who thrives in dynamic, small-company environments. This isn't a role for someone who waits for tickets to come in-you'll be the go-to person for solving complex IT challenges, improving processes, and helping shape the future of IT operations as the company scales post-IPO.
What You'll Do:
Own day-to-day IT operations and ticket flow in Jira.
Support and troubleshoot MacOS and Windows environments.
Administer tools like Addigy, Intune, O365, Okta, Slack, Zoom.
Deliver white-glove onsite support and reduce reliance on MSP resources.
Document processes and proactively improve workflows.
What We're Looking For:
5+ years supporting both Mac and Windows environments.
Strong experience with O365, Intune, and similar tech stacks.
ITIL knowledge preferred.
Experience in small-to-medium sized companies; biotech/pharma experience is a plus.
A self-starter who loves solving problems and making things better.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Technical Support Engineer
Technical internship job in San Francisco, CA
San Francisco
There is no sponsorship available. No agencies or C2C. Please do not submit candidates
Our client, a global managed services provider supporting over 250 firms in the banking and finance sector, is looking for a Technical Support Engineer to join their onsite team in San Francisco.
You'll play a key role in ensuring the smooth operation of their trading platforms and technology infrastructure, helping non-technical users keep critical systems running flawlessly.
Training will involved a fully cover 3 week trip to Ireland, so a passport is required.
What You'll Do:
Provide onsite technical support to clients in a professional, efficient manner
Troubleshoot and resolve technical issues, escalating complex problems when needed
Implement system enhancements and upgrades to improve performance and stability
Carry out routine maintenance, including software updates and configuration changes
What You'll Bring:
Bachelor's degree in Computer Science, IT, or a related field
1+ year's experience in a technical support role
Background working a similar role
Ideally in the financial service industry but this is flexible
Excellent communication and interpersonal skills
Experience with Microsoft 365, endpoint management, device deployment, and Azure (a big plus!)
Someone who has passion outside of work. Think sports, music, hiking, art etc
To speak in confidence about this opportunity please contact apply via the link
Technical Support Engineer: 25-07057
Technical internship job in Santa Clara, CA
Primary Skills: JavaScript Coding (Expert), Scripting (Intermediate), Troubleshooting (Advanced), SQL (Advanced), Debugging (Proficient) Contract Type: W2 Only Duration: 12 Months with possible extension Pay Range: $40 - $46 per hour on W2
#LP
Job Summary
The Senior Technical Support Engineer will play a crucial role in addressing and resolving the most complex issues for the ServiceNow Platform, serving as the key point of escalation within the technical support department and mentoring junior colleagues. This position requires a blend of deep technical expertise and excellent customer-facing skills, with a willingness to work flexible hours to meet customer needs. The role necessitates an individual capable of quickly learning the ServiceNow platform and who possesses a strong commitment to quality customer service.
Key Responsibilities
Manage and resolve complex technical issues related to the ServiceNow Platform.
Serve as the primary point of escalation within the technical support team.
Mentoring and assisting junior team members in understanding various technologies.
Ensure superior customer service through direct interaction with clients in a technical support context.
Work flexible hours, including evenings, weekends, and holidays as necessary.
Must-Have Skills:
In-depth knowledge of Database and Object-Oriented languages (Java, JavaScript preferred).
Demonstrated ability to troubleshoot difficult technical problems.
Excellent verbal and written communication skills.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Technical Support Engineer
Technical internship job in Fremont, CA
Job Title: R&D Technical Writing Analyst (Packaging R&D)
Contract: 12 months to start
About the Role
We are seeking an experienced R&D Technical Writing Analyst to join our Packaging R&D team. This role is responsible for developing regulatory-compliant end-user product labeling that supports business and quality requirements. The analyst will contribute to both new product development and sustaining engineering activities, including label design and release, artwork development, and process improvements for efficiency and compliance.
This position works closely with cross-functional teams, actively removes roadblocks, meets key labeling milestones, and leads or supports continuous improvement initiatives with measurable business impact.
Key Responsibilities
Create clear, compliant product labeling and associated documentation for new and existing products.
Develop, update, and release label artwork/images; maintain congruency between product labeling and IFUs.
Support IFU development and release in PLM for new products and design changes.
Manage tasks related to IFU/literature printing suppliers and translation vendors.
Research and communicate product, technology, and test method information in a logical and user-friendly manner.
Drive continuous improvement initiatives, including NCs, CAPAs, quality plans, and best-practice identification.
Support internal and external audits: gather documentation, provide explanations, and participate in front/back-room activities.
Ensure all documentation complies with Good Documentation Practices (GDP) and internal quality policies.
Deliver high-quality technical documents (SOPs, work instructions, technical literature, engineering content) that meet standards and audience needs.
Review and audit documentation from other teams to ensure accuracy and consistency.
Provide weekly activity summaries, manage multiple priorities, and communicate progress with stakeholders.
Required Qualifications
2-4 years of relevant technical writing, labeling, or R&D experience.
Bachelor's degree in Graphics, Language, or related field (Advanced degrees may offset years of experience).
Ability to manage a high-volume, varied workload and meet tight deadlines.
Strong communication and organizational skills.
Commitment to quality, compliance, and continuous improvement.
Technical Skills
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio).
Experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator).
Hands-on experience with database-driven labeling systems, such as:
Prisym ID
Label View
Loftware
Bartender
NiceLabel
EasyLabel
IT Support Engineer
Technical internship job in San Jose, CA
Global Security Vendor
San Francisco, California
$85,000 - $95,000 + Bonus & Great Package
This Global Security Vendor is a category leader and due to thier expansion plans require an IT Operations Engineer in thier IT department to support the needs of global end users and departments while helping to implement IT solutions that enable the company's growth. You'll interact daily with end users and support the evolving needs of a fast-growing organization. You must have experience in a senior desktop engineer or systems administrator position to apply for this position.
In this role you will:
Identify persistent issues and recurring failures in the environment, and drive them to resolution by collaborating with the appropriate IT team members and/or business application owners.
Provide advanced technical assistance with computer hardware and software, supporting end users via phone, in person, or remotely across a globally distributed workforce.
Execute the new hire onboarding process flawlessly, continuously improving it to enhance the overall new hire experience. Similarly, ensure offboarding is completed accurately and on time.
Test and implement tools that enable efficient deployment and support of end-user technology, improving user experience and productivity.
Prioritize ongoing tasks effectively and proactively communicate roadblocks (e.g., external dependencies, approvals, scope changes) to senior management.
Write clear, concise, and accurate Helpdesk Standard Operating Procedures (SOPs) and maintain up-to-date IT knowledge base articles, documentation, and end-user guides.
Assist with MDM policy administration, software deployment, and support for mac OS and Windows laptops.
Support the deployment and maintenance of a range of Microsoft technologies, including but not limited to Entra ID, Microsoft 365, and Copilot.
Provide support for VoIP phones and conference room AV systems (SIP/PSTN, microphones, cameras, and general connectivity issues).
Handle laptop imaging, patching, and mobile device management (iOS/Android) support.
Prioritize IT requests based on impact and urgency, and engage with all levels of the organization to resolve issues promptly.
Partner with other IT team members to implement technology projects, services, and automation tools, following established processes and measuring effectiveness.
Manage endpoint/laptop physical inventory and ensure that the electronic Asset/CMDB database remains accurate and up to date.
Communicate effectively and professionally with end users, customers, vendors, and other IT personnel.
Maintain physical and logical security accounts for assigned systems.
Monitor and resolve incidents related to systems, networks (e.g., VPN), and security.
This role does require coming onsite regularly into the HQ located in San Francisco.
To be successful in this opportunity, you will have:
Proven experience of relevant IT support experience as a senior desktop engineer or systems administrator in a fast-paced environment.
Strong prioritization, troubleshooting, and critical thinking skills are essential.
Proficiency with mobile device management solutions (e.g., Jamf, Kandji, and/or Intune).
Proven experience supporting mac OS environments.
Familiarity with Microsoft Entra ID (formerly Azure AD), Microsoft 365, and Windows.
Experience with endpoint security tools (antivirus, antimalware, anti-phishing, DLP agents) and backup solutions.
Strong customer service orientation and attention to detail, providing a “white-glove” support experience.
Enjoys problem-solving and working in a dynamic, fast-changing environment.
Experience with IT ticketing systems (e.g., Freshservice, ManageEngine, ServiceNow, or similar).
Knowledge of ITIL Service Desk best practices (ITIL v4 Foundation certification is a plus).
Experience working in a regulated environment with strong confidentiality and data privacy standards.
Good understanding of and adherence to InfoSec guidelines and principles.
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Computer Vision Software - Summer 2026 Internships
Technical internship job in Palo Alto, CA
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Internship Term: Summer 2026 This is a bucket application, and is not an official opening. Your application can be considered for Rivian's 2026 internship programs. If you are selected, you will receive communication with specific responsibilities and qualifications for the role you are being considered for. Rivian internships are experiences optimized for student candidates. To be eligible, you must be an undergraduate or graduate student in an accredited program during the internship term with an expected graduation date between December 2026 and June 2028. If you are not pursuing a degree, please see our full time positions on our Rivian careers site. Note that if your university has specific requirements for internship programs, it is your responsibility to fulfill those requirements. Responsibilities Applying to this opening will place you into consideration for Rivian's 2026 summer internship program. Teams your application can be considered for include: Autonomy ADAS Electrical Hardware, Sensors Qualifications Must be currently pursuing a bachelors, masters, or PhD degree at an accredited university. Actively pursuing a degree or one closely related in computer science, computer engineering, electrical engineering or similar. Development experience in one or more areas of computer vision, image/video, deep learning. Experience programming in C++, Python, or related languages. Solid understanding of machine learning, deep learning, and neural network architectures. Proficiency in using computer vision and deep learning toolkits. Passionately motivated to take ideas from R&D phase to a product Strong written communication and presentation skills. Pay Disclosure Salary Range/Hourly Rate for Internships: The range of pay for internships is 25.00-51.00 per hour. Actual compensation will be determined based on location, and other factors permitted by law. Rivian provides robust wellness benefits, and a medical insurance package for interns, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
Must be currently pursuing a bachelors, masters, or PhD degree at an accredited university. Actively pursuing a degree or one closely related in computer science, computer engineering, electrical engineering or similar. Development experience in one or more areas of computer vision, image/video, deep learning. Experience programming in C++, Python, or related languages. Solid understanding of machine learning, deep learning, and neural network architectures. Proficiency in using computer vision and deep learning toolkits. Passionately motivated to take ideas from R&D phase to a product Strong written communication and presentation skills.
Applying to this opening will place you into consideration for Rivian's 2026 summer internship program. Teams your application can be considered for include: Autonomy ADAS Electrical Hardware, Sensors
Auto-ApplySoftware Intern - AI Compilers
Technical internship job in Santa Clara, CA
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.
At Tenstorrent, you will have the chance to accelerate your career by working on challenging engineering problems with a dedicated mentor and the opportunity to move between the digital design, verification, firmware, software and system engineering teams.
This role is on-site based in Austin, TX; Santa Clara, CA; or Toronto, ON
Responsibilities:
Develop machine learning graph compiler
Participate in the co-design of Tenstorrent's hardware and software stack
Benchmark, analyze, and optimize performance of key machine learning applications across Tenstorrent's hardware and software stack
Develop performance analysis and estimation infrastructure that feeds into Tenstorrent compiler
Develop high-performance run-time engine
Integrate the Tenstorrent software into leading machine learning frameworks
Work closely with machine learning engineers to discover the hardware and software requirements of current and future machine learning applications
Develop novel ML models and primitives that take advantage of Tenstorrent's breakthrough architecture to deliver orders of magnitude performance & efficiency improvements
Experience & Qualifications:
Final year BS/MS or PhD candidate in EE/ECE/CE/CS with a strong GPA
Experience with algorithms, data structures, and software development in C/C++. Python expertise is welcome as well
Familiarity with and passion for any of the following -- machine learning, compilers, parallel programming, high-performance and massively parallel systems, processor and computer architecture -- is a plus
Strong problem solving and analytical skills
Compensation for all interns at Tenstorrent ranges from $50/hr - $70/hr including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.
Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.
This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.
Auto-ApplySoftware Engineering R&D - Internship
Technical internship job in San Francisco, CA
Job DescriptionSaviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world's leading brands, Fortune 500 companies and government institutions. For more information, please visit ****************
Join Saviynt's Internship Program and gain hands-on experience solving real-world problems at the intersection of AI, security, cloud infrastructure, and data. Our interns work alongside experienced engineers, data scientists, and product teams to drive innovation, learn cutting-edge technologies, and make an impact from day one.
Depending on your skills and interests, you may be placed in one of several focus areas, including:Machine Learning / Data Science - building and evaluating predictive models, data pipelines, and analytics systems Site Reliability Engineering (SRE) / Cloud - automating infrastructure, improving scalability and observability, and ensuring system resilience AI Security - working on the safety, robustness, and responsible use of AI systems Product AI (Identity, Governance, and Access) - applying AI to enhance identity management, privilege control, and security policy automation
Please note: Due to the high volume of applications, our review process may take some time. We appreciate your patience and interest in Saviynt's internship program. Please note that only candidates selected to move forward in the process will be contacted.WHAT YOU WILL DO
Collaborate with technical teams and cross-functional teams on impactful projects
Design, implement, and test software components or models
Explore new tools, frameworks, and datasets to enhance product capabilities
Communicate results and insights to technical and non-technical audiences
Contribute to documentation, presentations, or demos at the end of your internship
WHAT YOU BRING
Currently pursuing a Bachelor's degree in Computer Science, Data Science, Engineering, or a related field
Strong foundation in Python, Java, or similar programming languages
Familiarity with data structures, algorithms, and software development principles
Interest or experience in one or more areas: machine learning, cloud computing, cybersecurity, or applied AI
Excellent problem-solving skills, curiosity, and eagerness to learn
Preferred Qualifications
Experience with frameworks such as TensorFlow, PyTorch, or Scikit-learn (for ML-focused roles)
Familiarity with AWS, Azure, GCP, or container technologies like Docker/Kubernetes
Coursework or projects related to AI ethics, data security, or distributed systems
Strong written and verbal communication skills
We offer you a competitive total rewards package, learning and tremendous opportunities to grow and advance in your career. At Saviynt, it is not typical for an individual to be hired at or near the top of the range for their role and final compensationdecisions are dependent on many factors including but are not limited to location; skill sets; experience and training; licensure and certifications; and other relevant business and organizational needs. A reasonable estimate of the current range is $30 -$45 dollars an hour.If required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy> Incident Response Policy/Procedures> Business Continuity/Disaster Recovery Policy/Procedures> Mobile Device Policy> Account Management Policy> Access Control Policy> Personnel Security Policy> Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
US 2026 Software - Machine Learning Intern
Technical internship job in Fremont, CA
About the Role We are seeking a Software Intern to support the development of tools, frameworks, and applications that enable neural network models to run efficiently on TetraMem s novel analog compute-in-memory chips. This is an exciting opportunity to work at the intersection of software, hardware, and artificial intelligence.
Responsibilities
Develop and optimize Python or C++ code for neural network and machine learning model compression, conversion, deployment, and runtime environments
Analyze and adapt ML models for to improve their compatibility and efficiency on compute-in-memory hardware and software
Support software design, development, and performance profiling
Collaborate with AI researchers and hardware engineers to validate system-level functionality
Participate in code reviews, testing, and documentation
Qualifications
Currently pursuing a degree in Computer Science, Electrical Engineering, or related field
Solid programming experience in Python, C++, or similar
Understanding of data structures, algorithms, and software architecture
Familiarity with AI/ML frameworks (e.g., TensorFlow, PyTorch) is a plus
Strong problem-solving skills and eagerness to learn
Salary Range: $35-45 USD/hr