Technical internship jobs in Metairie, LA

As a Technical Specialist, you'll be the go-to expert, delivering critical technical and safety guidance to our Electrical Engineering & Services (EESS) field teams. You'll play a key role in driving EESS's vision of zero workplace injuries and incidents, shaping a culture of safety, reliability, and operational excellence across the organization. This is a remote role with up to 50% travel throughout the Gulf Region. A company vehicle is provided! The expected annual salary range for this role is $91,500 - $134,200 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: * Provide direct technical input to employees and leaders throughout the division regarding Hazardous Energy Control and Lock Out / Tag Out (LOTO) planning. Our Technical reviews occur in advance of project commencement for scheduled work, in real time for work performed on demand and periodically for auditing purposes. * Review and approve LOTO plans prepared by others. * Instruct in-person Hazardous Energy Control courses at various training facilities. * Perform practical examinations, interviews, and ad hoc training to determine qualified electrical worker competency of field staff. * Support eLearning and virtual reality development for Hazardous Energy Control and LOTO. Qualifications: Basic Qualifications: * Minimum 5 years of experience in electrical field service, specifically with end user electrical distribution equipment such as switchgear, motor control centers, transformers and power electronic equipment including work such as preventative maintenance, testing, commissioning, troubleshooting and installation. * Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc. * Possess and maintain a valid and unrestricted driver's license. * Candidates must reside within the Gulf region of the United States. Preferred Qualifications: * Bachelor's degree in Electrical Engineering or equivalent * Electrical Contractor's License * General Contractor's License * Professional Engineering License * Experience implementing LOTO at complex work sites * OSHA 10 and 30 Hour General Industry or Construction certification or Canadian equivalent #LI-LS3 The application window for this position is anticipated to close on December 22, 2025. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Responsibilities: As a Chemical Engineer at a Marathon refinery, you can expect to become familiar with process equipment fundamentals and best practices, build critical thinking skills, and gain an understanding of how all engineering disciplines work together as a cohesive team. You will also gain knowledge of various aspects of a refinery by working with a team of professionals who run a specific portion of the refining process. Most often, Chemical Engineers will have an opportunity to work on more than one area of the refinery, leading to a broad understanding of how the plant operates. Finally, you will have the opportunity to expand your written and verbal presentation skills in a professional work environment. Most Chemical Engineering co-ops and interns enter into the following positions: Process / Technical Service Engineers may work on a variety of projects in the Technical Services Department together with your mentor that put your classroom experience as a Chemical Engineer into practice. The vast majority of our Chemical Engineering interns/co-ops work in this area. The experience will expand your understanding of the refining environment and technical aspects of the refinery. Past projects/duties include: develop and lead test runs to optimize refinery operations; perform process engineering calculations concerning the various process technology (or equipment) in the refinery; monitor and make recommendations in regards to catalyst and adsorbents; complete projects and provide recommendations for improvements to the refinery process and equipment. Operations Research Engineers may help develop planning, blending, scheduling, and process models for refinery engineers. The models are used to optimize crude oil purchasing, refinery production, blending and finished product scheduling, and optimization of refinery production. Typical college co-op assignments include: validation of production data and mass balancing, process modeling, and development of graphical interfaces of refinery process units. Environmental Engineers work on projects that involve the compliance of the entire refinery, and you will be exposed to the majority of process units in the refinery. You will be applying the engineering principles and calculations to various environmental projects and will also give you a broad knowledge of the various environmental laws that are applicable to refineries and what it takes to maintain compliance with those laws. Past projects/duties include: perform process calculations for the Risk Management Plan, including taking physical surveys of refinery process units; work on various process engineering projects within a Wastewater Treatment Plant; participate in inspections and/or testing that is conducted by federal, state, or local officials. Products Control / Economics Engineers may work on a wide array of projects including operations, blending, and refinery economics. You will gain an understanding of how a tank farm is operated and how gasoline and other products are prepared and shipped to customers. In addition, you will gain some exposure to the overall economics of the refinery and how operating decisions are made based upon these economics. Past projects/duties include: analyze refinery process flow data and compare to recommended optimum levels, this will help in identifying equipment failures which cause variances in capacity from the optimum levels; update information on gasoline blends and tank samples in preparation for an annual blender waiver audit; develop applications to better present process data for refinery operating decisions. Qualifications: + Candidates must be majoring in Chemical Engineering + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Positions are available spring, summer, and fall semesters + Availability for multiple work terms is preferred + A valid driver's license is required + Concurrent enrollment in a degree seeking program + Military experience a plus + MIN - $32.92 per hour / MAX - $41.6 per hour Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Job Requisition ID: 00015031 Pay Min/Max: $0.00 - $999.99 Hourly Grade: HRLY1 Location Address: 539 S Main St Additional locations: Anacortes, Washington, Canonsburg, Pennsylvania, Canton, Ohio, Catlettsburg, Kentucky, Detroit, Michigan, Dickinson, North Dakota, El Paso, Texas, Garyville, Louisiana, Kenai, Alaska, Mandan, North Dakota, Martinez, California, Owensboro, Kentucky, Robinson, Illinois, Salt Lake City, Utah, San Antonio, Texas, St Paul Park, Minnesota, Texas City, Texas, Wilmington, California Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

Technology Connection is the Tulane University owned and operated store that assists students, faculty, and staff with their personal and institutional hardware, software, and accessory purchases. Our partnerships and collaboration with university schools, departments, and administration allow us to provide you with tailored technology solutions and services to help support your success at Tulane. ******************************* The Technology Connection Specialist (TCS) will be responsible for providing prompt, courteous service, and sales support to all Technology Connection customers, both in person and via electronic communications, while at the same time assisting them with their computer and technology purchasing needs. The TCS will also provide support and assistance to Technology Connection staff with special projects and inventory management, as assigned. The TCS will work in partnership with students, staff, and faculty, advising them how to use technology systems and devices to meet the requirements of their business and/or personal needs. The TCS must have a good understanding of hardware and software to effectively troubleshoot various systems problems as they arise. * Above average working knowledge of both Mac and PC operations and networking. * In-depth working knowledge and proficient use of MS Office desktop software applications. * Strong written and verbal communication skills. * Excellent organizational skills. * Ability to efficiently manage multiple projects and assignments. * Demonstrated ability to learn and adapt to new technologies in a fast-paced environment. * Ability to establish effective professional working relationships with co-workers, customers, and technology store vendors and/or affiliates. * Ability to successfully obtain required certifications including Apple SEED and ACMT within 120 days of hire date. * Strong commitment to customer service. * Critical thinking skills with the ability to successfully contribute Innovative ideas to improve and/or advance dally business operations. * Customer friendly and outgoing personality * Customer empathy and desire to assist others * High School Diploma or Equivalent * 3 years of professional desktop software and operating systems experience, and at least 2 years of retail sales or direct customer service experience * Bachelor's Degree * Experience in computer technology sales * Inventory management experience * Corporate purchasing experience

Are you a tech-savvy professional with experience in the legal industry who enjoys helping others and improving the way work gets done? We're a growing law firm with three Louisiana offices, and we're looking for a proactive IT Support Specialist to keep our systems running smoothly and empower our team to serve clients efficiently. This is a hands-on, fully onsite role where you will partner closely with our Managed Service Provider (MSP) to ensure reliable, secure, and user-friendly technology across the firm. Remote or hybrid work is not available for this position. This position reports directly to the Firm Administrator and offers the opportunity to collaborate closely with leadership and contribute to key technology initiatives across the firm. Key Responsibilities Serve as the primary point of contact for IT support, troubleshooting hardware, software, and network issues. Collaborate with the Firm Administrator and MSP to resolve complex issues and maintain system performance. Assist employees at all levels with technical challenges, providing guidance and solutions in a professional and approachable manner. Manage Office 365, Active Directory, and other firm-critical applications. Ensure compliance with confidentiality rules and data security standards specific to law firms. Support cloud and Legal SaaS applications (Coyote, NetDocuments, etc.). Train staff on software, tools, and IT best practices. Ensure the efficient use and maintenance of document management systems. Create, enforce, and update IT policies, procedures, and standards to ensure high-quality data integrity. Regularly monitor and initiate software updates to maintain system efficiency and security. Maintain accurate and up-to-date IT equipment and software inventory, proactively tracking deployment and retrieval; generate reports for Firm leadership as requested. Build and deploy desktop and laptop Windows PCs, ensuring proper installation and configuration. Install and configure standard applications used across the firm. Report faults and configuration requests to third-party suppliers and monitor resolution progress. Monitor the IT support mailbox, ensuring timely responses and resolution of requests. Monitor employee use of technology, including AI tools, to ensure systems are not being misused and comply with firm policies. Work with the phone provider to assign and manage employee extensions. Coordinate with HR Director for IT needs for new hires, including equipment setup and account configurations. Provide expertise and hands-on support during system conversions, ensuring smooth transitions with minimal disruption. Maintain and monitor backup, recovery, and endpoint security solutions to protect firm data. Document IT processes, workflows, and troubleshooting guides to build institutional knowledge. Perform all IT projects, initiatives, and daily responsibilities under the direction of the Firm Administrator, ensuring priorities align with firm goals. Requirements Must be reliably available during business hours (8:30 AM - 5:00 PM, Monday-Friday) and able to respond to occasional evening or weekend support needs. Experience working within a hybrid IT support model in collaboration with a Managed Service Provider (MSP) including escalation, vendor communication, and ticket management. Experience with servers, virtual environments, and SQL databases Proven IT support experience in a law firm or legal services environment (required). Strong networking knowledge (LAN/WAN, VPNs, Wi-Fi, firewalls). Strong proficiency in Microsoft 365 applications and document management systems. Hands-on experience with hardware troubleshooting and maintenance, including desktop and laptop deployment. Proactive communicator who keeps stakeholders informed on issue status, timelines, and resolutions. Excellent problem-solving skills, patience, and ability to support non-technical staff effectively. Knowledge of IT policy development and implementation. Self-motivated and self-directed, with a proactive approach to identifying and resolving issues. Ability to prioritize tasks and manage multiple responsibilities effectively. Openness to professional development and learning new technologies to continuously improve firm IT operations. Willing to travel occasionally between offices (approximately 1-2 times/month) Must have reliable transportation

Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years. We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a “Top Workplace" by The Times-Picayune for seven years straight. We are especially proud of this recognition as it's based on feedback from our own team. We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment. Essential Duties and Responsibilities: Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more. Manage deployment for enterprise-level workstations and tablets. Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers. Work with users to clarify information and set proper expectations. Report client or quality concerns to management. Active Directory user management. Collaborate with team members to support client needs and service delivery goals. Other responsibilities as assigned. Requirements: Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted). Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite. At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+) Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing. Ability to lift and transport computers and IT equipment as needed Valid driver's license, reliable transportation, and willingness to travel to client sites within the region. Ability to prioritize tasks and manage time effectively. Team-oriented mindset and customer-first attitude. Completion of some college coursework in IT, computer science, or a related field (degree preferred). Beneficial Knowledge: Experience with current versions of Windows Server. Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus. Compensation & Benefits: Competitive salary and performance-based bonuses Medical, dental, and vision insurance 401(k) plan with company match Paid vacation, sick leave, and holidays Certification and mileage reimbursement Professional development opportunities and company-sponsored events Friendly, business-casual work environment Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Support Desk Tier I Technician (Jedi, Clone, Rebel, or Federation Member) Are you ready to embrace your inner Star Wars or Star Trek hero? Restech, the intergalactic leader in technology solutions, is seeking a Support Desk Tier I Technician. Join us on an exciting mission, where you can be a Jedi, Clone, Alliance member, or even a Rebel. Use your technical prowess to provide Tier I support to our esteemed clients and protect their networks from the dark side. Responsibilities: Answer incoming customer support calls and follow them to completion like a Jedi mastering their lightsaber techniques. Harness your technical skills to provide Tier I support, delivering solutions faster than the Millennium Falcon makes the Kessel Run. Create valuable documentation and support materials, just like the Jedi archives or Starfleet's database. Proactively manage issues and problems, anticipating them like a Vulcan mind meld. Communicate fluently in both R2D2 (engineer) and C3PO (mostly human) languages, ensuring effective troubleshooting conversations across the galaxy. Master the art of juggling various issues simultaneously. One moment you're resolving an Outlook problem, and the next, you're saving a failed server, all while relishing the diversity of your work. Embrace a security-minded mindset in every aspect of your job, guarding our clients' systems as diligently as the Rebel Alliance protects their secret base. Prepare to embark on after-hours on-call support missions, ready to travel to client sites like the USS Enterprise exploring uncharted territories. Hard Skills: Provide expert Tier I desktop and application support in both on-prem and hosted environments, like a starship engineer maintaining the ship's vital systems. Master the installation, operation, maintenance, and repair of operating systems, networks, and programs across computers, tablets, cell phones, and servers, as if you were Geordi La Forge troubleshooting the Enterprise's systems. Possess familiarity with Windows Desktop and Mac operating systems, embracing the diversity of technology like the United Federation of Planets. Command knowledge of Office 365 and Gsuite, ensuring smooth productivity across the stars. Implement multi-factor authentication and serve as the first line of defense in securing our clients' systems, like a Mandalorian protecting valuable assets. Technicians must display the following: Unleash your high energy and be a stellar team player, like Han Solo and Chewbacca piloting the Millennium Falcon. Exude confidence both over the phone and in-person, just like Captain Kirk commands the bridge of the Enterprise. Follow directions diligently while also having the ability to lead when necessary, embodying the wisdom of Yoda and the courage of Captain Picard. Possess a keen eye for detail, a sense of urgency, and a commitment to delivering results faster than a warp-speed journey. Thrive in an independent work environment, handling multiple tasks, prioritizing effectively, and meeting deadlines like a captain managing their crew. Excel in communication, both verbal and written, and possess exceptional problem-solving skills that rival Spock's logical mind. Provide outstanding customer service to our clients, making them feel as cherished as the Force itself. Display a willingness to learn and adapt to new technologies, embracing the ever-evolving world of IT. Must have: 1-3 years of experience in a help desk environment, because even Jedi Masters once started as Padawans. A valid driver's license with current car insurance, as you may need to travel across star systems to assist our clients. Pluses: Previous experience in an MSP (Managed Service Provider) environment, akin to serving on the USS Voyager navigating the Delta Quadrant. Familiarity with ConnectWise products, like having your very own holodeck If you have what it takes then please apply and join our team of intergalactic heroes! Requirements Basic Networking: Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Basic troubleshooting of network connectivity issues. Desktop and End-User Support: Proficiency in troubleshooting Windows and mac OS operating systems. Experience with hardware troubleshooting and repair (desktops, laptops, peripherals). Software Support: Familiarity with common software applications (Microsoft Office, web browsers, email clients). Basic troubleshooting of software issues. Account Management: Experience with user account management (password resets, account lockouts) in Active Directory or similar systems. Remote Support: Proficiency with remote support tools (e.g., TeamViewer, LogMeIn, ConnectWise Control). Ability to assist users remotely with technical issues. Basic Security Awareness: Understanding of basic cybersecurity principles. Familiarity with antivirus software and basic security practices. Printer and Peripheral Support: Experience with setting up and troubleshooting printers and other peripherals. Mobile Device Support: Basic knowledge of mobile device configuration and troubleshooting (iOS, Android). Documentation: Ability to document incidents, solutions, and procedures clearly and accurately. Customer Service: Strong communication and interpersonal skills. Ability to explain technical issues to non-technical users. Time Management: Ability to prioritize and manage multiple tasks efficiently. Willingness to Learn: Openness to continuous learning and professional development. Ability to adapt to new technologies and tools.

The Technical Support Associate provides reliable technical assistance to customers and dealership partners. In this role, you will drive timely identification, investigation, resolution, root cause analysis, and replication of technical issues. You will develop a broad understanding of customer and dealer needs while supporting a knowledge-sharing mindset, methodology, and tools. The position requires accurate documentation of all activities and communications. You will be part of a collaborative team dedicated to solving complex technical challenges, delivering exceptional customer service, and supporting product installations at dealerships as required. This position also serves as an admin of the Sales and Support Office manager and provides back-up support. This is an on-site position Essential Duties and Responsibilities Technical Support & Customer Assistance: * Provide prompt and professional technical support to customers and dealerships via phone, email, and in-person communication. * Facilitate issue identification and analysis through active listening, inquiry, and diagnostic evaluation. * Investigate, troubleshoot, and resolve technical issues efficiently to minimize downtime. * Conduct root cause analysis and replicate issues to confirm solutions. * Document all interactions, findings, and resolutions in the support tracking system. * Build and maintain strong relationships with customers and dealer partners to promote satisfaction and retention. Installation & Field Support: * Assist with the installation and setup of products at dealerships as required. * Provide on-site technical support, ensuring products are properly configured and functioning. * Deliver hands-on training or guidance to dealership personnel as needed to ensure smooth product adoption. * Coordinate with internal teams to address and resolve field issues promptly. Knowledge Sharing & Process Improvement: * Contribute to internal and external knowledge bases by documenting solutions and best practices. * Support continuous improvement initiatives to enhance technical support efficiency and customer experience. * Collaborate with cross-functional teams to identify and implement process enhancements. * Participate in team meetings and training sessions to expand technical expertise and business acumen. Customer Service & Office Support: * Provide timely follow-up and proactive communication to ensure customer satisfaction. * Maintain professionalism and clarity in all interactions, representing the company's values and standards. * Escalate unresolved issues appropriately to ensure prompt resolution. * Assist with answering incoming phone calls and routing appropriately. * Support the Office Manager with administrative tasks including: * Billing collection and follow-up on past due invoices. * Packing and preparing shipping boxes for outgoing deliveries. * Serve as backup to the Office Manager when needed, ensuring continuity of office operations. Education, Experience, and Skills * Associate degree or equivalent experience in a technical field (e.g., engineering, IT, mechanical, or electrical). * 1-3 years of experience in technical support, customer service, or field service preferred. * Strong diagnostic, troubleshooting, and problem-solving skills. * Excellent written and verbal communication abilities. * Proficiency in using CRM, ticketing, and documentation systems. * Willingness to travel to dealerships for installation and support (as needed). * Ability to work independently and collaboratively in a fast-paced environment. * Customer-focused mindset with commitment to quality service and professionalism. Physical Demands While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. The employee must be able to sit for long periods of time. Must be able to lift up to 50 lbs Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Note This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance IT Project Management Advisor **PRIMARY PURPOSE OF THE ROLE** : Manages software development projects associated with Sedgwick's Client Facing Applications (via One, my Sedgwick and Smart.ly). The project manager is responsible for organizing, defining, and overseeing all facets of the project ensuring timely completion of defined scope meeting project stakeholder expectations. **ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic. **ESSENTIAL RESPONSIBLITIES MAY INCLUDE** + Works closely with project stakeholders (clients, business, and IT representatives) to define and document project scope and objectives + Prepares detailed project plans/schedules to monitor and track progress through completion. + Manages changes to project scope using appropriate verification/approval techniques + Performs issue and risk management and escalates to management as needed + Ensures all assigned projects are delivered with agreed scope and objectives, on time and within the budgeted level of effort allocated for the assigned project. + Creates and maintains comprehensive project documentation as required by established standards set by the IT governance office. + Performs other duties as assigned. + Supports the organization's quality program(s). **QUALIFICATIONS** Bachelor's degree requested, major in computer science field preferred. Project Management Professional (PMP) certification is a plus. Seven (7) years of related experience or equivalent combination of education and experience required. Experience managing application development projects preferred. Skills & Knowledge + Knowledge of claims management business and technology + Excellent oral and written communication + Strong knowledge of project management + Experience with Software Development Life Cycle (SDLC) methodologies (Agile/Waterfall) + Experience managing cross functional team projects + Ability to manage multiple projects at different stages in the SDLC + Strong familiarity with project scheduling tools and methods + PC literate, including Microsoft Office products (specifically Excel) + Strong organizational skills + Ability to define, manage to and meet timelines + Ability to manage several competing priorities simultaneously + Ability to work in a fast-paced environment + Flexible, able to quickly adjust to changes in priorities + Highly versatile, quickly master new roles, responsibilities, technologies, and environments + Analytical and interpretive skills + Problem solving and troubleshooting skills + Ability and willingness to take initiative + Ability to work in a team environment + Positive attitude (patience) and interpersonal skills + Solid negotiation skills + Expertise in development and executing best practices (policies, procedures, processes, and methodologies) to optimize performance + Ability to meet or exceed Performance Competencies CFA Project Manager Summary Overview/Expectations The Client Facing Applications (CFA) project manager serves as the primary liaison between project stakeholders (our business partners) and technical teams responsible for bringing projects from concept to implementation. As such, the project manager will work closely with stakeholders to understand business problems, collaborate with IT leadership, product and development teams on solutions and design, and build consensus between all parties regarding project deliverables, expected outcomes, and timelines. CFA has a well-documented project management process set utilized by all CFA project managers to ensure a consistent project delivery experience for our business partners and technical teams across all projects. **Key expectations include:** + Quickly learn, adopt and execute all projects using CFA's Project Management process set. + Manage multiple projects, across all CFA products (my Sedgwick, via One, Smart.ly, Sidekick, etc.) at different stages in the Software Development Life Cycle (SDLC). + Manage high-visibility projects with accountability, transparency, and professionalism, and promptly address all issues with the highest sense of urgency. + Lead cross functional IT team projects. + Draft clear and concise scope documentation that outlines project expectations and success criteria. + Manage all projects to approved scope, and properly escalate all out-of-scope requests to CFA leadership. + Establish, manage to and meet project timeline commitments. + Manage project resources and removing roadblocks to ensure project milestones are met to deliver projects on-time (within 14 days of Change Point committed release date) and within budget. + Manage project estimates to within 25% +/- of the estimated effort (LOE) and properly escalate any change in project estimates to CFA leadership and project stakeholders. + Create risk management plan and strategies to enhance, avoid, transfer, or mitigate the risk. + Utilize Red/Yellow/Green health stop lights when projects are at risk of missing. + Provide regular project status updates to stakeholders and ensure that all project plans and documentation are current in Change Point and in CFA Project Portfolio SharePoint site. + Ensure all projects are properly documented with signoffs and necessary collateral to comply with IT Systems Development Lifecycle Standards, as defined by the Sedgwick IT Governance office. **TAKING CARE OF YOU** + Career development and promotional growth opportunities. + A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more. \#IT \#informationtechnology Work environment requirements for entry-level opportunities include - Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the , consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the** **right candidate for this or other roles.** Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

Answer Insurance Help Desk caller in inquiries. Execute batch data entry of multiple employee forms into the applicable client system. Record 100% of calls into the incident management system. Assist in the resolution of problems and the identification of potential issues and trends. Ensure complete client satisfaction. Requirements High School Diploma required. Operate on an eight (8) hour workday schedule (core hours, 8AM to 4PM central time) Monday through Friday excluding Federal Holidays. Multitask and effectively plan and organize work. Must have strong communication skills. Interpret and apply regulatory material; Communicate effectively, both orally and in writing. Must have keen attention to detail and effective working in a team environment. Experience in a customer-service oriented call center environment is highly desired (but not required).

Our Dispatchers advise the technician scope of work, tools needed, date and time of the call, include any site-specific information / instructions as well as negotiate payment terms. They ensure technicians have all documentation needed to successfully complete the service call and contact end-users to set and confirm appointments. Qualifications To be successful in this role you will have: • Previous sales experience, collections experience or previous customer service experience. • Basic knowledge on how to operate a computer. • High energy, able to work in a fast-paced environment and possess the ability to learn quickly. • Ability to negotiate service repair opportunities and rate of compensation. • Strong phone skills. Must speak clearly; majority of time is spent talking on a telephone. • Strong written communication skills; must be able to convey information in an effective and efficient manner. • Attention to detail with serious proofreading skills. Additional Information All your information will be kept confidential according to EEO guidelines.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team. **In this role you will...** + Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement. + Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents. + Act as a dedicated point of contact for elite customers, developing deep knowledge of their environments, priorities, and use cases, and tailoring support accordingly. + Lead and participate in quarterly business reviews (QBRs), collaborating on customer success initiatives, KPI tracking, and service optimization strategies. + Research and replicate advanced configuration, compatibility, or product defect issues, documenting findings and driving resolution with limited oversight. + Facilitate real-time customer communications through calls, meetings, chat, and collaboration tools, ensuring stakeholder clarity-including C-level executives and engineering leaders. + Mentor, advise, and train other technical support team members, promoting knowledge dissemination and best practices. + Maintain an advanced understanding and serve as Subject Matter Expert for the Cornerstone product portfolio. + Author and maintain knowledge base articles; lead and support knowledge sharing initiatives. + Champion customer feedback, ensuring continuous improvement and implementation of relevant suggestions. + Communicate technical incidents in clear business terms, facilitating understanding and alignment across customer and internal teams. + Track and report on key performance indicators, including response times, resolution rates, customer satisfaction, and NPS for assigned enterprise accounts. **You've got what it takes if you've got...** + Bachelor's degree in computer science, information systems, or related field, or equivalent experience. + At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting enterprise SaaS solutions, including LMS, HRIS, or LXP products. + Proven experience delivering high-touch, proactive support to large enterprise customers in a senior or lead capacity. + Expert written and verbal communication skills, with the ability to engage confidently with all levels of the organization. + Experience overseeing major enterprise incidents and providing escalation management in partnership with product, engineering, and account teams. + Exceptional organizational and multitasking skills; able to lead multiple engagements simultaneously for strategic accounts. + Customer-focused mindset with initiative and ownership, demonstrated ability to handle stressful situations calmly and professionally. + Skilled at facilitating large remote group conversations and translating technical topics for non-technical stakeholders. Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at ****************

Job Description Technology Support Specialist Holy Cross School is seeking a full-time Technology Support Specialist to support our user base of 1000+. Holy Cross operates a 1:1 laptop program for students and offers the latest technology to faculty and staff. The Technology Support Specialist must possess solid experience with desktops, laptops, & peripherals including diagnosing, repairing, and upgrading these devices which are primarily running Windows 11. The selected candidate will be exposed to and have an opportunity to learn the latest technologies. Ideal candidate should be a self-starter with the ability to work effectively as part of a team or individually and be able to positively interact with students, parents, faculty, and staff to keep single-user technology functioning well and user satisfaction high. This is a full-time, non-exempt position. Normal working hours are 7:00am to 3:30pm and the candidate must be able to work flexible hours including after-hours and on-call weekends when needed. This is a twelve-month position with the summer months being extremely busy. The Technology Support Specialist reports to the Director of Information Technology. Qualifications • Bachelor's degree or associate degree preferred, equivalent professional experience in lieu of degree. •Hold or commitment to obtain Comptia A+ Certification within 60 days of employment. Network and/or server certifications are a plus. •At least one (1) year verifiable experience as a support technician •Experience with enterprise help desk software & Windows Active Directory •Familiarity with network connectivity and basic understanding of IT infrastructure components •Advanced understanding and use of Microsoft 365. •Hands-on experience with Windows 11, MacOS a plus. •Experience troubleshooting, diagnosing, and resolving problems with computers/peripherals. Required Skills and Abilities •Excellent interpersonal skills with ability to interact positively with students, parents, staff, and faculty. •Ability to be a self-starter; energetic, proactive, and work under tight deadlines. •Ability to work as part of a team and individually. •Commitment to excellence •Excellent Written and Communication Skills Primary Duties & Responsibilities •Diagnose, repair, and dispatch laptop support •Respond to, maintain, and close work tickets •Provide training to users, perform problem resolution, and build electronic-based documentation •Assist in the education of staff regarding technology devices and software applications •Responsible for managing all technology assets •Assists with Active Directory administration of user and computer objects •Function as a technical lead and provides guidance to summer student workers •Reviews, evaluates, and implements requests from user departments •Collaborate with Director to ensure efficient operation of the computing environment of all employees •Perform other duties as required Compensation Salary commensurate with qualifications and experience and includes a comprehensive benefits package. To Apply Interested and qualified candidates should submit the following materials to *************: •A cover letter including salary requirements •Current resume •An annotated list of professional references with contact information. References will be contacted only with prior candidate approval. About Holy Cross School For more than 170 years, the Congregation of Holy Cross has served the New Orleans community as the premier college preparatory school for young men. Serving boys in pre-kindergarten through twelfth grade, we have seen generations of students grow from "Boys to Men." Our development of boys to men centers on our overall educational philosophy in building the whole man: Mind and Heart, Body and Soul. Holy Cross is fully approved by the Louisiana State Department of Education and accredited by the Cognia organization.

The Technical Support Associate provides reliable technical assistance to customers and dealership partners. In this role, you will drive timely identification, investigation, resolution, root cause analysis, and replication of technical issues. You will develop a broad understanding of customer and dealer needs while supporting a knowledge-sharing mindset, methodology, and tools. The position requires accurate documentation of all activities and communications. You will be part of a collaborative team dedicated to solving complex technical challenges, delivering exceptional customer service, and supporting product installations at dealerships as required. This position also serves as an admin of the Sales and Support Office manager and provides back-up support. **This is an on-site position Essential Duties and Responsibilities Technical Support & Customer Assistance: Provide prompt and professional technical support to customers and dealerships via phone, email, and in-person communication. Facilitate issue identification and analysis through active listening, inquiry, and diagnostic evaluation. Investigate, troubleshoot, and resolve technical issues efficiently to minimize downtime. Conduct root cause analysis and replicate issues to confirm solutions. Document all interactions, findings, and resolutions in the support tracking system. Build and maintain strong relationships with customers and dealer partners to promote satisfaction and retention. Installation & Field Support: Assist with the installation and setup of products at dealerships as required. Provide on-site technical support, ensuring products are properly configured and functioning. Deliver hands-on training or guidance to dealership personnel as needed to ensure smooth product adoption. Coordinate with internal teams to address and resolve field issues promptly. Knowledge Sharing & Process Improvement: Contribute to internal and external knowledge bases by documenting solutions and best practices. Support continuous improvement initiatives to enhance technical support efficiency and customer experience. Collaborate with cross-functional teams to identify and implement process enhancements. Participate in team meetings and training sessions to expand technical expertise and business acumen. Customer Service & Office Support: Provide timely follow-up and proactive communication to ensure customer satisfaction. Maintain professionalism and clarity in all interactions, representing the company's values and standards. Escalate unresolved issues appropriately to ensure prompt resolution. Assist with answering incoming phone calls and routing appropriately. Support the Office Manager with administrative tasks including: Billing collection and follow-up on past due invoices. Packing and preparing shipping boxes for outgoing deliveries. Serve as backup to the Office Manager when needed, ensuring continuity of office operations. Education, Experience, and Skills Associate degree or equivalent experience in a technical field (e.g., engineering, IT, mechanical, or electrical). 1-3 years of experience in technical support, customer service, or field service preferred. Strong diagnostic, troubleshooting, and problem-solving skills. Excellent written and verbal communication abilities. Proficiency in using CRM, ticketing, and documentation systems. Willingness to travel to dealerships for installation and support (as needed). Ability to work independently and collaboratively in a fast-paced environment. Customer-focused mindset with commitment to quality service and professionalism. Physical Demands While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. The employee must be able to sit for long periods of time. Must be able to lift up to 50 lbs Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Note This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.

Description: Lonestar Electric Supply and its subsidiaries are looking for an Intern who will work with a dynamic team of individuals across various departments to provide support and valuable resources while also learning more about the Electrical Distribution Industry. The ideal candidate will be a college student majoring in Industrial Distribution, Industrial Engineering, Electrical Engineering, or a related degree. We're looking for someone who is hungry to learn, ready to work and looking to make a big impact in a short period of time. They will also drive and promote our passion to MAKE IT HAPPEN! Responsibilities Shadow associates throughout the organization to learn how we perform job duties and interact with partners and customers at every level of the business. Provide excellent customer service to our internal and external partners, customers, logistics professionals, vendors as well as vendor partners and employees. Learn best practices to close sales and achieve monthly quotas. Research accounts, identify key players and support associates in making contact and generating interest. Receive, verify, and stock various products utilized in the electrical industry. Review orders, pull requested items from shelves, examine for accuracy, and wrap for transport. Provide loading and unloading support as needed. Follow processes and procedures as instructed by your Lead, Mentor or Supervisor. Help maintain a clean and organized working environment. Follow established safety guidelines and proper protocols. Proactive communication to management regarding issues and concerns. Other tasks as assigned by leadership. Requirements: High-School Diploma or GED. Currently enrolled in a bachelor's degree program majoring in Industrial Distribution, Industrial Engineering, Electrical Engineering, General Engineering, Business Administration, or a similar field of study. Desire to build a career in Sales, Construction, Engineering or Electrical Distribution industry. Self-starter with strong work ethic and a desire to learn and advance. Excellent verbal and written communication skills. Physical Requirements: May be required to move up to 40 lbs. Could be tasked with working around moving mechanical parts and in warehouse conditions that are not always climate controlled and may include, heat and humidity. Noise level may be loud at times. Must be able to remain in a stationary position 50% of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to navigate various departments of the organization's physical premises. Disclaimer This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management. This job posting will remain up throughout the year. Applications will be reviewed November through December, with screening calls and interviews taking place in January. Please contact *********** with any further questions. Requirements:

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

_Who We Are_ Textron Systems serves defense and commercial customers with the combined expertise of its family of brands: Textron Systems, Howe & Howe, Lycoming and ATAC\. The segment offers specialized products and services that fall into several capability areas: Air; Land; Sea; Propulsion; Weapon Systems; Electronic Systems; and Test, Training & Simulation\. We tap into these capabilities to deliver exceptional solutions, including product development and manufacturing, training, operations and support All efforts are backed by the strength of our parent company - Textron Inc - which includes prominent brands such as Bell, Cessna and Beechcraft\. Drawing from our diverse teams of experts and harnessing the unlimited power of teamwork, we put tomorrow's technology in the world's hands today\. Start your career in a big way by joining Textron Systems\. We are here to provide necessary and life\-changing services and products to our customers\. We are right where the real work happens\. By joining our team, you will gain exciting and versatile experiences from day one to fuel your growth\. Talent development is a big part of who we are\. Don't just start your career \- go big\. Visit TextronSystems\.com to read more about who we are and the products we make\! _About This Role_ In this role, you will be responsible for: + Support the Information Technology team with ongoing and/or new projects * Within this role you may support: IT Business Partner, IT Infrastructure Analyst, IT Development, or IT Cyber Security team + Work on assigned projects, including research, documentation, development, coordination, and decision making to complete assigned project\(s\)\. + Follow Project Management guidelines, including executing with change management strategy to minimize disruption to the business and improve end user experience\. + You will help develop, maintain, and advance the nuts and bolts of our design\-build\-deliver pipeline from the physical infrastructure up through enterprise applications, virtualized environments, and custom\-built automation scripts\. + Identifying repeated tasks as candidates for process automation and working across IT teams to implement Promote teamwork by sharing knowledge, cooperating with others, participating in meetings and work groups, and supporting the goals and objectives of the business unit\.Perform related duties as assigned\. Qualifications _Qualifications_ + Currently pursuing BS degree in Computer Science, MIS, or similar degree\. + Passion for Information TechnologyExcellent verbal and written communication skills Resourceful/Problem\-solver Deals well with ambiguity and can adapt quickly to change Basic personal computer skills \(e\.g\. Word, Excel, PowerPoint, Visio, MS Project\) Action and results oriented & ability to multi\-task You will not now, or in the future, require sponsorship \(i\.e\. H\-1B visa, etc\.\) to legally work in the U\.S\.Ability to work full\-time in\-office during period of internship\. _Why Intern with Textron Systems?_ As an intern with Textron Systems, you'll become part of a team that is ALL IN, providing enduring solutions for a complex world\. TOGETHER, we put tomorrow's technology in the world's hands today\. During the intern period of 06/01/2026\-08/07/2026, you will connect with people across multiple disciplines and locations, giving you exposure to new projects and mentorship\. Below are a few, of many, additional highlights of the intern experience: Networking with fellow interns, employees, and leadership across Textron SystemsOpportunity to apply to full\-time positions or return internships before they are open to external applicants\.Employee Resource Group \(ERG\) participation including volunteer days, events, and collaborations\. _How We Care_ At Textron Systems, our talented people make us successful\. We promote an inclusive environment where we value individuality, differences and unique perspectives\. Our company is committed to offering employees opportunities to grow and develop\. Our benefits and compensation packages are designed to help our talented employees excel and achieve their goals, so they can make a difference every day in and outside of the workplace\. Below are just a few examples of benefits our interns can take advantage of\! Flexible Work Schedules: Enjoy compressed work week schedule that varies by allowing for additional days off such as 5/8, 9/80 and 4/10s, leading to additional Fridays off work\! Dress for Your Day : No day is the same, so we don't think you should dress like it\. Dress smart for an important meeting, wear jeans for a casual day at the office or on the shop floor\. Employee Discounts: We provide a one\-stop\-shop for access to exclusive offers and deep discounts from over 30,000 merchants and millions of products such as Bose, Apple, FitBit, HP, At&T, Verizon, T\-Mobile, travel discounts and more\! Career Development & Training Opportunities: We believe our people are our number 1 asset\. At Textron Systems, we offer shadowing opportunities, mentorship programs and both on\-site and virtual formal training to help our team grow in their careers\. Many More Benefits: Textron Systems offers many additional benefits you can take advantage of as well\! Pay Range: For our intern program the pay ranges are determined by factors such as anticipated graduation year\. _Templates for your Application_ We aim to make sure all candidates are considered on an equal basis\. To ensure your application accurately represents your skills and background, we encourage you to view a sample template resume and application tips located here \. Recruiting Timeline: Applications for this position will be accepted through October 31, 2025\. The application window may be shortened or extended based on candidate flow and business needs\. We encourage you to apply as soon as possible, and review the location for this role to ensure it aligns to your location preferences as all roles are on site at a Textron business unit\. EEO Statement Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\. Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including US Citizenship, for access to classified information\. Recruiting Company: Textron Systems Primary Location: US-Louisiana-Slidell Job Function: Information Technology Schedule: Full-time Job Level: Individual Contributor Job Type: Internship / Co-Op Shift: First Shift Job Posting: 09/01/2025, 9:31:00 AM Job Number: 333599

The National WWII Museum is currently seeking an IT Intern. The IT Intern will gain hands-on exposure to multiple Information Technology disciplines, including Service Desk operations, IT Infrastructure, Information Security, and Application Support. This internship is designed for individuals interested in pursuing a career in Information Technology and seeking practical, real-world experience in a professional environment. The intern will work under the guidance of IT professionals and receive mentorship across multiple IT domains. Internship Duration Total Hours: 240 hours (20hrs/week for 12 weeks) Schedule: Flexible, coordinated with the IT department and academic requirements (if applicable) Requirements Assist the Service Desk with basic technical support tasks, including ticket intake, documentation, and issue resolution under supervision. Support IT Infrastructure activities such as hardware inventory and basic network or system tasks. Observe and assist with Information Security practices, including access management, security awareness activities, and documentation. Provide support to Application Support activities, including testing, user assistance, and basic troubleshooting. Maintain clear documentation and follow established IT policies and procedures. Collaborate with IT staff on day-to-day operational tasks and special projects as assigned. Qualifications Current student or recent graduate in Information Technology, Computer Science, or a related field, or equivalent demonstrated interest in IT. Strong interest in Information Technology and willingness to learn. Basic familiarity with computers, operating systems, and common productivity tools. Ability to follow instructions, document work, and work collaboratively in a team environment. Professional demeanor and respect for confidentiality. Must be at least 18 years of age. Learning Objectives Gain foundational understanding of enterprise IT operations. Develop professional customer service and communication skills in a technical environment. Learn how IT supports museum operations, staff, and mission-critical systems. The National WWII Museum is an Equal Opportunity Employer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, religion, national origin, sexual orientation, or disability. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process. Salary Description 12.50/hour