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Technical support professional salary
Average technical support professional salary
$70,191
Understanding Technical Support Professional Salaries
The salary for a Technical Support Professional typically averages around $70,191 per year. However, this figure can vary greatly depending on factors such as geographic location, level of experience, and the specific industry. For example, professionals in states like California and New York often earn higher salaries due to the cost of living and demand for skilled workers.
In addition to base salary, many Technical Support Professionals benefit from bonuses and other incentives, which can enhance overall compensation. The demand for tech support is growing, making this an excellent time to enter the field. Positions may exist across various sectors, including information technology, healthcare, and finance, offering numerous opportunities for advancement.
As you consider a career in this domain, it’s beneficial to evaluate the salary landscape by state and industry. Resources like Zippia provide comprehensive data on salaries, helping you make informed decisions about your career path. By leveraging this information, you can better position yourself for roles that meet your financial and professional goals.
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Where can a Technical Support Professional earn more?
Technical support professional salary estimates from across the web
Average technical support professional salary by state
The highest-paying states for technical support professionals are New Jersey, Rhode Island, and Virginia. The lowest average technical support professional salary states are Tennessee, Idaho, and Wyoming.
- State view
- County view
Highest paying states for technical support professionals
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Delaware | $70,682 | $33.98 |
| 2 | New Jersey | $82,371 | $39.60 |
| 3 | New Hampshire | $64,436 | $30.98 |
| 4 | District of Columbia | $64,928 | $31.22 |
| 5 | California | $74,063 | $35.61 |
| 6 | Rhode Island | $79,387 | $38.17 |
| 7 | New York | $61,491 | $29.56 |
| 8 | Massachusetts | $75,938 | $36.51 |
| 9 | South Carolina | $58,033 | $27.90 |
| 10 | Virginia | $76,921 | $36.98 |
| 11 | North Carolina | $64,935 | $31.22 |
| 12 | Pennsylvania | $60,959 | $29.31 |
| 13 | Connecticut | $60,922 | $29.29 |
| 14 | Nevada | $55,821 | $26.84 |
| 15 | Michigan | $57,091 | $27.45 |
| 16 | New Mexico | $56,577 | $27.20 |
| 17 | Maryland | $58,686 | $28.21 |
| 18 | Hawaii | $57,035 | $27.42 |
| 19 | Texas | $59,322 | $28.52 |
| 20 | Illinois | $57,557 | $27.67 |
| 21 | Ohio | $59,867 | $28.78 |
| 22 | Georgia | $56,123 | $26.98 |
| 23 | Louisiana | $52,150 | $25.07 |
| 24 | West Virginia | $51,888 | $24.95 |
| 25 | Kansas | $49,632 | $23.86 |
| 26 | Washington | $52,560 | $25.27 |
| 27 | North Dakota | $42,712 | $20.53 |
| 28 | Alabama | $48,273 | $23.21 |
| 29 | South Dakota | $43,084 | $20.71 |
| 30 | Wisconsin | $45,122 | $21.69 |
| 31 | Arizona | $51,059 | $24.55 |
| 32 | Arkansas | $42,988 | $20.67 |
| 33 | Colorado | $44,344 | $21.32 |
| 34 | Minnesota | $44,580 | $21.43 |
| 35 | Maine | $43,443 | $20.89 |
| 36 | Utah | $45,727 | $21.98 |
| 37 | Vermont | $49,123 | $23.62 |
| 38 | Indiana | $43,132 | $20.74 |
| 39 | Iowa | $43,573 | $20.95 |
| 40 | Kentucky | $45,009 | $21.64 |
| 41 | Wyoming | $37,671 | $18.11 |
| 42 | Florida | $44,352 | $21.32 |
| 43 | Nebraska | $44,333 | $21.31 |
| 44 | Alaska | $32,131 | $15.45 |
| 45 | Oregon | $45,291 | $21.77 |
| 46 | Missouri | $37,438 | $18.00 |
| 47 | Montana | $40,057 | $19.26 |
| 48 | Tennessee | $40,052 | $19.26 |
| 49 | Mississippi | $40,747 | $19.59 |
| 50 | Oklahoma | $37,498 | $18.03 |
| 51 | Idaho | $37,862 | $18.20 |
Highest paying cities for technical support professionals
The highest-paying cities for technical support professionals are San Francisco, CA, Arlington, VA, and Holyoke, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $82,688 | $39.75 |
| 2 | Arlington, VA | $78,547 | $37.76 |
| 3 | Holyoke, MA | $76,631 | $36.84 |
| 4 | Durham, NC | $68,535 | $32.95 |
| 5 | Washington, DC | $64,703 | $31.11 |
| 6 | New York, NY | $62,001 | $29.81 |
| 7 | Austin, TX | $60,821 | $29.24 |
| 8 | Lancaster, PA | $60,753 | $29.21 |
| 9 | East Hartford, CT | $59,329 | $28.52 |
| 10 | Columbus, OH | $59,076 | $28.40 |
| 11 | Towson, MD | $58,906 | $28.32 |
| 12 | Elgin, IL | $57,458 | $27.62 |
| 13 | Atlanta, GA | $55,621 | $26.74 |
| 14 | Bothell, WA | $53,244 | $25.60 |
| 15 | Phoenix, AZ | $50,915 | $24.48 |
| 16 | Lenexa, KS | $49,721 | $23.90 |
| 17 | Saint Paul, MN | $44,660 | $21.47 |
| 18 | Portland, OR | $44,536 | $21.41 |
| 19 | Cedar Rapids, IA | $44,475 | $21.38 |
| 20 | Aurora, CO | $44,371 | $21.33 |
Technical support professional salary details
A technical support professional's salary ranges from $33,000 a year at the 10th percentile to $145,000 at the 90th percentile.
What is a technical support professional's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $145,000 | $12,083 | $70 |
| 75th Percentile | $102,000 | $8,500 | $49 |
| Average | $70,191 | $5,849 | $34 |
| 25th Percentile | $47,000 | $3,917 | $23 |
| 10th Percentile | $33,000 | $2,750 | $16 |
Highest paying technical support professional jobs
The highest paying types of technical support professionals are technical support advisor, technical specialist, and technical associate.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Systems Support | $64,031 | $5,336 | $30.78 | 156,028 |
| Software Support Technician | $79,670 | $6,639 | $38.30 | 117,059 |
| Customer Support Technician | $36,361 | $3,030 | $17.48 | 117,102 |
| Computer Support Technician | $41,852 | $3,488 | $20.12 | 121,180 |
| Desktop Support Technician | $41,792 | $3,483 | $20.09 | 108,944 |
| Information Technology/Support Technician | $45,591 | $3,799 | $21.92 | 161,748 |
Top companies hiring technical support professionals now:
Which companies pay technical support professionals the most?
Technical support professional salaries at VMware and Carbonite are the highest-paying according to our most recent salary estimates. In addition, the average technical support professional salary at companies like AT&T; and CoreLogic are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | VMware | $149,897 | $72.07 |
| 2 | Carbonite | $123,069 | $59.17 |
| 3 | AT&T | $120,082 | $57.73 |
| 4 | CoreLogic | $113,790 | $54.71 |
| 5 | Bank of America | $109,774 | $52.78 |
| 6 | Link Technologies | $99,082 | $47.64 |
| 7 | Fiserv | $96,737 | $46.51 |
| 8 | Computer Science Corporation | $86,030 | $41.36 |
| 9 | IBM | $84,928 | $40.83 |
| 10 | Samsung Electronics Device Solutions (Semiconductor & Display) | $75,589 | $36.34 |
| 11 | Siemens | $73,372 | $35.27 |
| 12 | Medical City Arlington | $62,139 | $29.87 |
| 13 | Constantin Control Associates | $61,458 | $29.55 |
| 14 | Honeywell | $60,859 | $29.26 |
| 15 | Blue Ridge Community Health Services | $55,231 | $26.55 |
| 16 | A. Friedr. Flender AG | $55,231 | $26.55 |
| 17 | Partners Healthcare Solutions Inc | $55,231 | $26.55 |
| 18 | Wisconsin | $55,231 | $26.55 |
| 19 | Jacobs Enterprises | $55,182 | $26.53 |
| 20 | Kennesaw State University | $54,500 | $26.20 |
Wage gap by gender, race and education
Technical support professional salary trends
The average technical support professional salary has risen by $10,726 over the last ten years. In 2014, the average technical support professional earned $59,465 annually, but today, they earn $70,191 a year. That works out to a 9% change in pay for technical support professionals over the last decade.
Compare technical support professional salaries for cities or states with the national average over time.
Average technical support professional salary over time
Compare technical support professional salaries for individual cities or states with the national average.
Technical support professional salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $70,200 | $33.75 | +3.3% |
| 2024 | $67,900 | $32.63 | +2.3% |
| 2023 | $66,300 | $31.89 | +1.5% |
| 2022 | $65,300 | $31.41 | +1.6% |
| 2021 | $64,300 | $30.90 | +1.6% |
Recently added technical support professional salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| New River Valley Community Services | Community Support Professional-Intensive-Reach (Danville/Piedmont) | Radford, VA | 06/27/2025 | $48,750 |
| Pathways, Inc. | TFC Support Professional | Corning, NY | 06/22/2025 | $45,914 |
| IBM Corporation | Technical Support Professional | San Jose, CA | 06/21/2025 | $171,052 |
| Devereux | Community Support Professional-Montgomery, Delaware and Chester County! (Contract) | Malvern, PA | 06/21/2025 | $37,566 |
| Jackson County Public Schools | Technology Support Paraprofessional | Nunez, GA | 06/20/2025 | $21,736 |
| People Creating Success, Inc. | Community Based Support Professional | Glendale, CA | 06/16/2025 | $41,740 |
| People Creating Success, Inc. | Community Based Support Professional | Thousand Oaks, CA | 06/16/2025 | $41,740 |
| Lincoln Public Schools Ne | Office Professional IV, Human Resources, Classified Support, 260 Days | Lincoln, NE | 06/15/2025 | $51,111 |
| Honeywell | Experienced Tech Support Professional | Plymouth, MN | 06/11/2025 | $69,000 |
| JFF | Employment & Training Support Professional 1 | Bloomfield, CT | 06/10/2025 | $45,914 |
Technical support professional salary FAQs
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