Technical writer jobs in Catao, PR

**IT Business Implementation Analyst will:** + Responsible for support Sourcing and Standard Cost tools, Fusion attributes, UAT testing for each Fusion release, user support and training. IT Business Implementation Analyst must be the Fusion Sourcing and Costing subject matter expert to create and document the business process and workflow, create training material, train employees and suppliers, measure key performance indicators and drive process improvements. + Responsible for new supply chain IT solutions, improvements and support. Must be able to understand workflows identify improvements and new solutions, develop implementation strategies, and project requirements: scope, resources and schedule. Ensure plans, processes and procedures meet Oracle goals and requirements. + Understand industry best practices to develop efficient processes, procedures and tools, communicate, and train the organization and suppliers. + Develop manage projects plans, coordinate cross-functional teams through meetings and track progress, ensuring projects completion on time and within budget. + Develop, document, communicate, and train the organization on business practices, tools and procedures. + Engage and collaborate with stakeholders to streamline, document workflows and processes. Look and implement opportunities to improve efficiencies. + Provide backup support to other process owners. + Engage with Oracle stakeholders to evaluate requirements, benefits and objectives for the solutions or improvements, goals, metrics, reporting and data sharing methods. + Analyze applicable global supply chain business requirements, propose and present efficient options to implement by collaborating with IT, suppliers and other stakeholders to ensure current and proposed supply chain IT functionality meet the business requirements, deliverables and timelines. + Develop SQL business reports to support the business operations, performance metrics and decision making. + Engage with stakeholders to ensure processes, procedures and reporting meet policy and regulatory requirements. **Responsibilities** **What are we looking for in a candidate?** + Bachelor's degree or master's degree in Information Technology, Information Systems, or equivalent + Highly motivated, innovative self-starter who can transform complexity and ambiguity into clarity. + Expertise in analyzing, simplifying and presenting data, and developing dashboards. + Leadership, project management, presentation, and influencing skills. + Excellent written and oral communication, customer service, business acuity, problem solving and ability to multitask. + Ability to collaborate and write detailed business requirements and user documentation. + Lean Six Sigma Green/Black Belt, Agile, Scrum and/or PMP Certifications are a plus. + 8+ years experience in supply chain IT roles with a track record of problem solving, effectively managing projects in an empowered and changing environment. + Experience with Oracle's ERP tool suite modules including product development, procurement, sourcing, planning and highly proficient SQL programming. + Experience designing and implementing projects requiring cross-group collaboration. + Track record of being an enthusiastic, creative, resourceful, and effective team player with experience leading and influencing internal and external resources to ensure successful outcomes. + No Visa Sponsorship is available for this position. **Detailed Description and Job Requirements** The IT Business Implementation Analyst is responsible for developing and maintaining Supply Chain Operations process, infrastructure, reporting, tools, and analysis to support various Supply Chain Operations and Oracle Corporate programs. Projects and assignments will vary over time. Initial focus will be on supporting Oracle ERP sourcing, procurement, product and supply chain tools. + Experience and in-depth knowledge with Oracle ERP procurement, product BOMs, planning modules and structures. + High supply chain business acumen and complex problem-solving skills. + Provide examples of business processes/workflows analyzed and re-engineered to improve efficiency. + Ability to document workflows, provide mistake-proof instructions and teach/mentor users. + Understand industry best practices for sourcing and procurement workflows and reporting. + Work cross functionally to understand the impact of sourcing and procurement processes on downstream process such as manufacturing, planning, cost accounting, global tax implications and fulfillment. + Must be able to demonstrate experience with SQL programming and creating reports or analysis from various data sources. + Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved. + Experienced leading contributor providing direction and mentoring to others. + Write business requirements to support tool enhancements and new tool functionality for business process improvements. + When key tool functionality fails, diagnose and correct the failures to enable business continuity. Take a leadership role to apply root cause corrective action principles (8D) to drive metrics, permanent resolutions to new or chronic tool problems. + Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Scientific Writer Location: USDA Forest Service, International Institute of Tropical Forestry (IITF), San Juan, Puerto Rico Schedule: Monthly: Develop scientific briefings, blogs, research highlights, and outreach products. Quarterly: Submit written progress reports. Bimonthly: Deliver reports for the Forest Service American Relief Act 60-day Congressional Report. Annually: Provide text for an IITF Accomplishment Report. Key Responsibilities Translate technical and scientific findings into clear reports, articles, and outreach products. Develop communication materials related to hurricane recovery and forest resilience science. Provide writing support for briefings to USDA leadership, Congress, and the public. Collaborate with IITF scientists and communication staff to consolidate evidence, photos, and project materials. Advise on communication strategies for science delivery and branding. Attend regular meetings to review deliverables and progress. Qualifications Master's degree in communications, science writing, or related field. At least 5 years of experience in scientific writing, public affairs, or communications. Bilingual proficiency in English and Spanish. Experience in public relations, outreach campaigns, and science branding. Strong teamwork and collaboration skills in a research environment.

Country: United States of America Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: The IT Infrastructure Technical Writer is responsible for developing, organizing, and maintaining clear, accurate, and user-friendly documentation that supports the delivery, operation, and maintenance of IT infrastructure services. This role collaborates closely with subject matter experts (SMEs) across infrastructure domains-such as network, storage, compute, cloud, and automation-to translate complex technical information into standardized documentation, policies, and procedures that support both technical teams and business stakeholders. What You Will Do Develop, edit, and maintain a variety of technical documents including standard operating procedures (SOPs), configuration guides, runbooks, architecture overviews, and infrastructure design documentation. Collaborate with IT engineers, architects, and project managers to gather technical information and ensure documentation reflects current systems, processes, and standards. Translate complex technical concepts into clear, concise, and accessible language for diverse audiences. Maintain document version control and ensure timely updates to reflect infrastructure changes, enhancements, and lifecycle transitions. Support knowledge management initiatives, ensuring critical infrastructure information is captured, searchable, and reusable across teams. Partner with cybersecurity and compliance teams to ensure documentation meets regulatory and audit requirements. Contribute to process improvement by identifying gaps and recommending enhancements in documentation and information-sharing practices. Support infrastructure teams in developing communication materials for new services, tools, or processes (e.g., FAQs, user guides, onboarding materials). This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only. Qualifications You Must Have Typically requires a Bachelor's degree in Information Technology, Computer Science, Technical Communication, and minimum of 8 years prior relevant experience or an Advanced degree in a related field and a minimum 5 years experience. 3+ years of experience in technical writing within IT infrastructure, operations, or enterprise technology environments. Experience documenting network, server, storage, virtualization, or cloud infrastructure preferred. Excellent written and verbal communication skills, with strong attention to detail and accuracy. Ability to quickly learn complex technical systems and translate them into understandable documentation. Proficiency with documentation tools such as Confluence, SharePoint, or similar content management systems. Qualifications We Prefer Collaborative mindset and ability to work effectively across technical and non-technical teams. Strong organizational and project management skills, with the ability to manage multiple documentation initiatives simultaneously. Certified Technical Communicator (STC) or equivalent ITIL Foundation Certification What We Offer Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Learn More & Apply Now! Location: This position is remote. However, the successful candidate must live in Puerto Rico. Please consider the following role type definition as you apply for this role: Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Country: United States of America Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: The IT Infrastructure Technical Writer is responsible for developing, organizing, and maintaining clear, accurate, and user-friendly documentation that supports the delivery, operation, and maintenance of IT infrastructure services. This role collaborates closely with subject matter experts (SMEs) across infrastructure domains-such as network, storage, compute, cloud, and automation-to translate complex technical information into standardized documentation, policies, and procedures that support both technical teams and business stakeholders. What You Will Do * Develop, edit, and maintain a variety of technical documents including standard operating procedures (SOPs), configuration guides, runbooks, architecture overviews, and infrastructure design documentation. * Collaborate with IT engineers, architects, and project managers to gather technical information and ensure documentation reflects current systems, processes, and standards. * Translate complex technical concepts into clear, concise, and accessible language for diverse audiences. * Maintain document version control and ensure timely updates to reflect infrastructure changes, enhancements, and lifecycle transitions. * Support knowledge management initiatives, ensuring critical infrastructure information is captured, searchable, and reusable across teams. * Partner with cybersecurity and compliance teams to ensure documentation meets regulatory and audit requirements. * Contribute to process improvement by identifying gaps and recommending enhancements in documentation and information-sharing practices. * Support infrastructure teams in developing communication materials for new services, tools, or processes (e.g., FAQs, user guides, onboarding materials). * This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only. Qualifications You Must Have * Typically requires a Bachelor's degree in Information Technology, Computer Science, Technical Communication, and minimum of 8 years prior relevant experience or an Advanced degree in a related field and a minimum 5 years experience. * 3+ years of experience in technical writing within IT infrastructure, operations, or enterprise technology environments. * Experience documenting network, server, storage, virtualization, or cloud infrastructure preferred. * Excellent written and verbal communication skills, with strong attention to detail and accuracy. * Ability to quickly learn complex technical systems and translate them into understandable documentation. * Proficiency with documentation tools such as Confluence, SharePoint, or similar content management systems. Qualifications We Prefer * Collaborative mindset and ability to work effectively across technical and non-technical teams. * Strong organizational and project management skills, with the ability to manage multiple documentation initiatives simultaneously. * Certified Technical Communicator (STC) or equivalent * ITIL Foundation Certification What We Offer Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Learn More & Apply Now! Location: This position is remote. However, the successful candidate must live in Puerto Rico. Please consider the following role type definition as you apply for this role: Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

**Country:** United States of America ** Remote **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. **Security Clearance:** None/Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: The IT Infrastructure Technical Writer is responsible for developing, organizing, and maintaining clear, accurate, and user-friendly documentation that supports the delivery, operation, and maintenance of IT infrastructure services. This role collaborates closely with subject matter experts (SMEs) across infrastructure domains-such as network, storage, compute, cloud, and automation-to translate complex technical information into standardized documentation, policies, and procedures that support both technical teams and business stakeholders. **What You Will Do** + Develop, edit, and maintain a variety of technical documents including standard operating procedures (SOPs), configuration guides, runbooks, architecture overviews, and infrastructure design documentation. + Collaborate with IT engineers, architects, and project managers to gather technical information and ensure documentation reflects current systems, processes, and standards. + Translate complex technical concepts into clear, concise, and accessible language for diverse audiences. + Maintain document version control and ensure timely updates to reflect infrastructure changes, enhancements, and lifecycle transitions. + Support knowledge management initiatives, ensuring critical infrastructure information is captured, searchable, and reusable across teams. + Partner with cybersecurity and compliance teams to ensure documentation meets regulatory and audit requirements. + Contribute to process improvement by identifying gaps and recommending enhancements in documentation and information-sharing practices. + Support infrastructure teams in developing communication materials for new services, tools, or processes (e.g., FAQs, user guides, onboarding materials). + This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only. **Qualifications You Must Have** + Typically requires a Bachelor's degree in Information Technology, Computer Science, Technical Communication, and minimum of 8 years prior relevant experience or an Advanced degree in a related field and a minimum 5 years experience. + 3+ years of experience in technical writing within IT infrastructure, operations, or enterprise technology environments. + Experience documenting network, server, storage, virtualization, or cloud infrastructure preferred. + Excellent written and verbal communication skills, with strong attention to detail and accuracy. + Ability to quickly learn complex technical systems and translate them into understandable documentation. + Proficiency with documentation tools such as Confluence, SharePoint, or similar content management systems. **Qualifications We Prefer** + Collaborative mindset and ability to work effectively across technical and non-technical teams. + Strong organizational and project management skills, with the ability to manage multiple documentation initiatives simultaneously. + Certified Technical Communicator (STC) or equivalent + ITIL Foundation Certification **What We Offer** Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. **Learn More & Apply Now!** **Location:** This position is remote. However, the successful candidate must live in Puerto Rico. **Please consider the following role type definition as you apply for this role:** **Remote:** This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.