Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability.
We're looking for a self-motivated **TechnicalWriter** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you'll take full ownership of Alpine's online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You'll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use.
ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future.
**Job Description**
+ **Help Documentation Management**
+ Own Alpine's online Help platform across several software products.
+ Translate complex technical processes and workflows into clear, concise, and user-friendly content.
+ **Self-Directed Workflow Execution**
+ Monitor product Jira boards to identify and prioritize documentation needs.
+ Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases.
+ Maintain consistent publishing cadence and version control.
+ **Cross-Functional Collaboration**
+ Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules.
+ Contribute to evolving documentation standards and system enhancements.
**Key Competencies for Success**
+ **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing.
+ **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight.
+ **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback.
**Qualifications**
+ Experience using Alpine truss design software or similar strongly preferred.
+ Excellent writing, editing, and organizational skills
+ 3+ years of technical writing experience, preferably in software or industrial products
+ Proven track record creating user manuals, online help, or knowledge-base content
+ Comfortable working in a fast-paced, agile environment and collaborating cross-functionally
**Compensation Information:**
Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced).
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Job Title: Endpoint Security Senior TechnicalWriter**
**Job Description:**
We are looking for a dedicated and skilled Senior TechnicalWriter to join our cybersecurity team. The ideal candidate will be responsible for creating, maintaining, and enhancing documentation that supports the planning, implementation, and operational readiness of multiple endpoint security initiatives. This role requires exceptional writing skills, a strong understanding of cybersecurity concepts, and the ability to collaborate closely with technical subject matter experts to produce clear, accurate, and standardized documentation.
**Key Responsibilities:**
1. **Documentation Development:**
1. Develop, revise, and maintain high-quality documentation for cybersecurity technologies, processes, and workflows.
2. Create standard operating procedures (SOPs), implementation guides, engineering runbooks, and architectural overviews.
3. Produce documentation for system requirements, architecture designs, and operational readiness for new and existing solutions.
2. **Content Accuracy & Compliance:**
1. Ensure all documentation reflects current tools, configurations, and organizational standards.
2. Support documentation needs for compliance audits, risk assessments, and onboarding materials.
3. Align outputs with established documentation templates and governance frameworks.
3. **Collaboration & Knowledge Transfer:**
1. Work closely with cybersecurity SMEs, engineering teams, and operations to gather technical details and translate them into clear, user-friendly content.
2. Facilitate knowledge continuity by creating materials that enable smooth handoffs between teams.
4. **Continuous Improvement:**
1. Identify gaps in existing documentation and propose enhancements.
2. Stay informed on cybersecurity trends and incorporate best practices into documentation processes.
**Qualifications:**
+ Strong technical writing skills with demonstrated ability to create clear, concise, and user-focused documentation.
+ Experience in cybersecurity or IT infrastructure environments, with familiarity in topics such as endpoint protection, SIEM, identity management, and cloud security.
+ Proficiency in documenting system requirements, architecture diagrams, SOPs, and implementation guides for technical audiences.
+ Excellent interviewing and collaboration skills to work with subject matter experts, engineers, and project stakeholders.
+ Familiarity with documentation tools and platforms, such as Confluence, SharePoint, Google Workspace, or equivalent.
+ Ability to interpret and standardize technical content, applying consistent tone, structure, and formatting across documents.
+ Understanding of documentation standards and style guides
+ Version control and change tracking awareness, including using tools like Git, document repositories, or structured file naming/versioning systems.
+ Experience in the utility sector, with an understanding of industry-specific terminology, operations, or regulatory environments.
+ Experience developing documentation specific to cybersecurity technologies used to protect systems within the utility vertical.
+ Experience in creating secure configuration and hardening guides for technologies used in utility environments (e.g., Windows, Linux, firewalls, etc.)
+ Familiarity with cybersecurity frameworks and standards, including NIST 800-53, NIST Cybersecurity Framework (CSF), ISA/IEC 62443, or ISO/IEC 27001.
+ Experience documenting critical infrastructure protection strategies, including risk assessments and vulnerability management programs.
+ Understanding of cybersecurity standards and ability to translate compliance and regulatory language into practical documentation.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $77,500 to $140,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $92,900 to $160,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
$92.9k-160.5k yearly 10d ago
Senior Analyst, Technical Writer (onsite)
Raytheon 4.6
Technical writer job in Cedar Rapids, IA
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
The Global Technical Solutions group, in partnership with the Environmental Effects Engineering team, at Collins Aerospace is a seeking a skilled and detail-oriented Lab TechnicalWriter to join our staff. This position will be responsible for supporting the dynamic day-to-day pre-qualification and qualification testing for products and sub-systems of moderate to high complexity. In this role, you will be an integral contributor working with a team of engineers to generate qualification test procedures and reports of Company products and programs for various military and commercial industry standards; particularly MIL-STD-461 and DO-160. You will lead all pre-testing documentation activities for assigned projects including the preparation of test plans and procedures, peer reviews, and the release process. During test events, you will ensure correct organization of equipment lists, set-up logs, measured data, and photos for the various tests. You will collaborate with a cross-functional team to produce and release a complete test report.
The successful candidate will work closely with engineers, operations staff, and subject matter experts (SMEs) to produce, revise, and maintain high-quality technical documentation, including job plans, procedures, manuals, and engineering reports and simultaneously handle multiple projects and tasks.
What You Will Do:
Develop, edit, and maintain Engineering documentation such as Qualification Test Procedures, Pre-Testing documentation, Engineering Reports, and Task Plans.
Interface with program and lab engineers to generate/edit repeatable test documentation
Validation of all test documentation to ensure compliance with applicable methods and standards
Support of internal/external meetings
Facilitate PREP reviews for program test documentation
Maintain program schedules for documentation release
Oversee the release of program documentation in Enovia
Maintain and continuously update the department program documentation database
Assist program and lab engineers with gathering, collecting, and organizing data for ad-hoc test evaluations
Provide input on evolution of lab tools that affect your domain
Communicate with external calibration houses regarding documentation needs
Maintain SVN locations, export compliance and access
Qualifications You Must Have:
Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field
The ability to obtain and maintain a U.S. government issued security clearance is required
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Experience with Microsoft Word, Excel and Adobe
Experience with PDM
Experience with Enovia
Qualifications We Prefer:
Experience working with PREP tool
Experience with Microsoft Visio
Experience with military aerospace testing standards is desired (DO-160; MIL-STD-461; MIL-STD-704)
What We Offer:
Some of our competitive benefits package includes:
• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
•Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
•Tuition reimbursement program
•Student Loan Repayment Program
•Life insurance and disability coverage
•Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
•Birth, adoption, parental leave benefits
•Ovia Health, fertility, and family planning
•Adoption Assistance
•Autism Benefit
•Employee Assistance Plan, including up to 10 free counseling sessions
•Healthy You Incentives, wellness rewards program
•Doctor on Demand, virtual doctor visits
•Bright Horizons, child and elder care services
•Teladoc Medical Experts, second opinion program
• And more!
Learn More and Apply Now:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$51k-62k yearly est. Auto-Apply 32d ago
Technical Writer
Artech Information System 4.8
Technical writer job in Des Moines, IA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Required Qualifications:
Drafts, edits and formats basic to moderately complex technical manuals, project and/or other technical documentation.
Drafts and/or edits basic web content.
Researches and translates technical information for technical and non-technical users.
Uses developing knowledge of HTML, JavaScript languages and other web-based tools to assist in web-publishing projects.
Authors basic help screens for e-tools, primarily with information supplied by others.
Conducts basic audience analysis.
Edits and/or reformats copy and ensures documentation is in compliance with corporate standards.
Follows established guidelines for organization and design of work.
May maintain document library or repository.
May create graphical technical presentations for others.
1+ years technical documentation and publication experience.
Qualifications
Additional Details:
Must be local and huge plus is have an English degree or journalism degree
Additional Information
For more information, please contact
Meher Prerana
************
$41k-56k yearly est. 60d+ ago
Technical Writer
Lightedge 3.3
Technical writer job in Des Moines, IA
Job DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
We are seeking a TechnicalWriter to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The TechnicalWriter partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities:
A successful TechnicalWriter will support Lightedge's documentation and training ecosystem by:
Developing and maintaining documentation:
Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed.
Documenting services and operations:
Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows.
Supporting technical training development:
Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS).
Owning documentation standards:
Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets.
Collaborating with SMEs:
Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows.
Translating complexity for different audiences:
Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness.
Managing documentation tools and repositories:
Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable.
Maintaining the documentation lifecycle:
Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum.
Ensuring accuracy and quality:
Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices.
Contributing to cross-team initiatives:
Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations.
Driving continuous improvement:
Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency.
Experience:
3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization.
Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation.
Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content.
Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate.
Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows.
Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity.
Familiarity with cloud, networking, security, or data center technologies is strongly preferred.
Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus.
Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs.
Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment.
Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial.
Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$37k-47k yearly est. 2d ago
GDI - Technical Proposal Writer
Oracle 4.6
Technical writer job in Des Moines, IA
This role is ideal for someone who: + Is a meticulous reader and writer with a drive to learn about cloud technology at a national scale. + Can interpret expert input to craft proposal content that is informative _and_ persuasive. + Takes pride in the writing they produce and is always looking for ways to hone their craft.
+ Possesses knowledge and experience with any of public cloud providers including Oracle, Amazon Web Services (AWS), Azure or Google (GCP) architecture, tools, and cloud methodologies.
As a Technical Proposal Writer, you will be responsible for:
+ Writing technical proposals for US federal government customers seeking Oracle Cloud services and task order solutions.
+ Capturing and organizing content and knowledge from subject matter experts across Oracle and presenting it in clear, compliant, compelling format for technical and non-technical audiences.
+ Understanding, identifying, and documenting client requirements and driving compliance with those requirements across internal response teams.
+ Becoming an internal expert on Oracle GDI's proposal process.
+ Actively identify team process enhancements and work with team members to implement them.
+ Support response teams in online and in-person efforts to ensure the written components of the proposals are compelling and aligned.
+ Managing multiple versions of documents across separate systems, including maintaining current working documents throughout the proposal drafting process.
+ Employing superior written and verbal communication skills with attention to grammar, formatting, term consistency, and adherence to Oracle writing practices.
**EXPERIENCE**
**_Required_**
+ Minimum of four years' experience working in industry as a technicalwriter.
**_Desired_**
+ Minimum of six years' experience working in industry as a technicalwriter.
**EDUCATION AND CERTIFICATIONS**
**_Required_**
+ Bachelor's degree, any discipline.
**_Desired_**
+ APMP Foundation Level Certification or higher.
**Security Clearance:**
+ Candidates will need to be able to obtain and maintain a Secret / Top-Secret Security Clearance to work with the US Federal government _This is a remote position with the candidate willing to travel to the Reston, VA Office a few times quarterly._
**Responsibilities**
Responsible for participating in customer engagements to collaboratively design and implement solutions. Displays product/application understanding through more customized presentation demonstrations to customers and at conferences and events. May work directly with customers to gather requirements, develop architectures and translates business needs into solutions. Implements solutions and ensures successful deployments through code development and scripting. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a technical point of contact for customers and sales on technical cloud solutions and customer success. Further builds business and technical acumen.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $37.88 to $60.63 per hour; from: $78,800 to $126,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 70/30.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$78.8k-126.1k yearly 6d ago
Technical Business Analyst I
Delta Dental Ins 4.9
Technical writer job in Johnston, IA
Come Smile with Us!
Join Delta Dental of Iowa as a Technical Business Analyst I and make an impact! In this dynamic role, you will provide production support through automated and manual processes, managing escalations, and triaging issues to keep our systems running smoothly. You will help shape the future of our business by planning and developing efficient business systems and projects that support our core organizational functions. From gathering and analyzing requirements to driving and documenting critical business requirement discussions, you will collaborate with technology and project teams to turn ideas into reality. If you are passionate about designing streamlined processes, leveraging tools for efficiency, and contributing to strategic initiatives that improve the lives of Iowans, this is your opportunity! This hybrid position is located in Johnston, Iowa. May be filled at a higher level, depending on qualifications.
Learn why Tammie enjoys being part of our #OneTeam.
For your smile. For your health. For your community.
At Delta Dental of Iowa, we're more than just a dental and vision insurance company. Improving health and wellness is at the center of everything we do. As a not-for-profit, we aim to build stronger communities by investing in actions that promote and improve health. Delta Dental of Iowa invests 40% of our dollars directly back into the communities we serve.
Come see why we are passionate about "Bringing Smiles" to our customers. Our team enjoys competitive pay and benefits, an awesome "One Team" approach, and a company culture that fosters "Exceptional Quality Service" and "Leadership at All Levels." Together, we can make a difference - not only in Iowa but across the country.
Essential Functions and Principal Accountabilities:
Role Responsibility/Time
Quality Assurance and Troubleshooting - 60%
Requirements, scope and estimates - 20%
Internal and external partnerships - 10%
Project coordination - 5%
Development and growth - 5%
Under direct supervision, assist in supporting multiple projects and systems by performing basic troubleshooting and data analysis.
Conduct thorough testing and provide quality assurance support for both existing and newly developed systems.
Monitor production system and processes proactively to identify potential issues.
Identify and escalate issues according to escalation processes.
Track and manage the status of issues using workflow and ticketing systems.
Support the tracking and maintenance of requirements throughout the project lifecycle.
Assist in gathering, compiling and documenting user requirements to support solution development.
Act as a liaison between systems development teams and business users to ensure technical compatibility and user satisfaction.
Communicate effectively with leaders, project sponsors, and stakeholders throughout the project lifecycle.
Assist in planning, scheduling and tracking project timelines and milestones using appropriate tools.
Provide on-call support when necessary to support business objectives.
Perform other duties as assigned.
Requirements
Required
Associate Degree in business, management, information systems, or related field or equivalent experience.
Ability to understand technical systems development life cycle.
Familiarity with requirements development for business or technical projects preferred. Willingness to learn project management techniques, requirement analysis, and business process improvement methodologies.
Ability to build relationships and influence people across organizational and functional lines.
Ability to learn data models and data querying methods such as SQL.
0-1 years of insurance industry experience.
0-1 years of experience testing custom software applications.
0-1 years of experience developing requirements for custom software applications.
Preferred
Bachelor's Degree in business, management, information systems, or related field or equivalent work experience.
Experience in project coordination and requirements gathering.
Demonstrated ability to achieve business objectives of multiple complex projects or priorities.
Delta Dental of Iowa is an Equal Opportunity Employer that does not discriminate on the basis of race, sex, national origin, religion, age, disability and any other characteristic protected by applicable law. It is also the policy of Delta Dental of Iowa to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.
$71k-98k yearly est. 60d+ ago
Senior Analyst, Technical Writer (onsite)
RTX Corporation
Technical writer job in Cedar Rapids, IA
**Country:** United States of America , Cedar Rapids, IA, 52498-0505 USA ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** The ability to obtain and maintain a U.S. government issued security clearance is required.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Security Clearance:**
DoD Clearance: Secret
The Global Technical Solutions group, in partnership with the Environmental Effects Engineering team, at Collins Aerospace is a seeking a skilled and detail-oriented Lab TechnicalWriter to join our staff. This position will be responsible for supporting the dynamic day-to-day pre-qualification and qualification testing for products and sub-systems of moderate to high complexity. In this role, you will be an integral contributor working with a team of engineers to generate qualification test procedures and reports of Company products and programs for various military and commercial industry standards; particularly MIL-STD-461 and DO-160. You will lead all pre-testing documentation activities for assigned projects including the preparation of test plans and procedures, peer reviews, and the release process. During test events, you will ensure correct organization of equipment lists, set-up logs, measured data, and photos for the various tests. You will collaborate with a cross-functional team to produce and release a complete test report.
The successful candidate will work closely with engineers, operations staff, and subject matter experts (SMEs) to produce, revise, and maintain high-quality technical documentation, including job plans, procedures, manuals, and engineering reports and simultaneously handle multiple projects and tasks.
**What You Will Do:**
+ Develop, edit, and maintain Engineering documentation such as Qualification Test Procedures, Pre-Testing documentation, Engineering Reports, and Task Plans.
+ Interface with program and lab engineers to generate/edit repeatable test documentation
+ Validation of all test documentation to ensure compliance with applicable methods and standards
+ Support of internal/external meetings
+ Facilitate PREP reviews for program test documentation
+ Maintain program schedules for documentation release
+ Oversee the release of program documentation in Enovia
+ Maintain and continuously update the department program documentation database
+ Assist program and lab engineers with gathering, collecting, and organizing data for ad-hoc test evaluations
+ Provide input on evolution of lab tools that affect your domain
+ Communicate with external calibration houses regarding documentation needs
+ Maintain SVN locations, export compliance and access
**Qualifications You Must Have:**
+ Typically requires a University Degree and minimum 2 years of prior relevant experience **or** an Advanced Degree in a related field
+ The ability to obtain and maintain a U.S. government issued security clearance is required
+ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
+ Experience with Microsoft Word, Excel and Adobe
+ Experience with PDM
+ Experience with Enovia
**Qualifications We Prefer:**
+ Experience working with PREP tool
+ Experience with Microsoft Visio
+ Experience with military aerospace testing standards is desired (DO-160; MIL-STD-461; MIL-STD-704)
**What We Offer:**
**Some of our competitive benefits package includes:**
- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
-Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
-Tuition reimbursement program
-Student Loan Repayment Program
-Life insurance and disability coverage
-Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
-Birth, adoption, parental leave benefits
-Ovia Health, fertility, and family planning
-Adoption Assistance
-Autism Benefit
-Employee Assistance Plan, including up to 10 free counseling sessions
-Healthy You Incentives, wellness rewards program
-Doctor on Demand, virtual doctor visits
-Bright Horizons, child and elder care services
-Teladoc Medical Experts, second opinion program
- And more!
**Learn More and Apply Now:**
**Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
**_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._**
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
$48k-63k yearly est. 31d ago
Senior Analyst, Technical Writer (onsite)
RTX
Technical writer job in Cedar Rapids, IA
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
The Global Technical Solutions group, in partnership with the Environmental Effects Engineering team, at Collins Aerospace is a seeking a skilled and detail-oriented Lab TechnicalWriter to join our staff. This position will be responsible for supporting the dynamic day-to-day pre-qualification and qualification testing for products and sub-systems of moderate to high complexity. In this role, you will be an integral contributor working with a team of engineers to generate qualification test procedures and reports of Company products and programs for various military and commercial industry standards; particularly MIL-STD-461 and DO-160. You will lead all pre-testing documentation activities for assigned projects including the preparation of test plans and procedures, peer reviews, and the release process. During test events, you will ensure correct organization of equipment lists, set-up logs, measured data, and photos for the various tests. You will collaborate with a cross-functional team to produce and release a complete test report.
The successful candidate will work closely with engineers, operations staff, and subject matter experts (SMEs) to produce, revise, and maintain high-quality technical documentation, including job plans, procedures, manuals, and engineering reports and simultaneously handle multiple projects and tasks.
What You Will Do:
Develop, edit, and maintain Engineering documentation such as Qualification Test Procedures, Pre-Testing documentation, Engineering Reports, and Task Plans.
Interface with program and lab engineers to generate/edit repeatable test documentation
Validation of all test documentation to ensure compliance with applicable methods and standards
Support of internal/external meetings
Facilitate PREP reviews for program test documentation
Maintain program schedules for documentation release
Oversee the release of program documentation in Enovia
Maintain and continuously update the department program documentation database
Assist program and lab engineers with gathering, collecting, and organizing data for ad-hoc test evaluations
Provide input on evolution of lab tools that affect your domain
Communicate with external calibration houses regarding documentation needs
Maintain SVN locations, export compliance and access
Qualifications You Must Have:
Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field
The ability to obtain and maintain a U.S. government issued security clearance is required
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Experience with Microsoft Word, Excel and Adobe
Experience with PDM
Experience with Enovia
Qualifications We Prefer:
Experience working with PREP tool
Experience with Microsoft Visio
Experience with military aerospace testing standards is desired (DO-160; MIL-STD-461; MIL-STD-704)
What We Offer:
Some of our competitive benefits package includes:
• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
•Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
•Tuition reimbursement program
•Student Loan Repayment Program
•Life insurance and disability coverage
•Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
•Birth, adoption, parental leave benefits
•Ovia Health, fertility, and family planning
•Adoption Assistance
•Autism Benefit
•Employee Assistance Plan, including up to 10 free counseling sessions
•Healthy You Incentives, wellness rewards program
•Doctor on Demand, virtual doctor visits
•Bright Horizons, child and elder care services
•Teladoc Medical Experts, second opinion program
• And more!
Learn More and Apply Now:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$48k-63k yearly est. Auto-Apply 32d ago
IT Business Analyst ONSITE INTERVIEW
Avis Technologies
Technical writer job in Des Moines, IA
IT Business Analyst (721556)
Visa Status:- US CITIZEN AND GREEN CARD ONLY
Rate :- DOE
Interview Type :- In Person Only NOTE :- LOCALS ONLY
The Business Analyst will participate in all phases of the systems development lifecycle from Requirements, Design, Development, Testing, and Implementation to meet business needs.
The Office of the Chief Information Officer PMO Division provides adaptable, secure, and cost-effective technology services and solutions across multiple State Agencies and Divisions. We manage all of the States IT assets, projects and resources, and we deliver technology and expertise to support Citizens of Iowa and their familys every day. This includes consistently delivering top tier performance and value to citizens as a trusted partner and services provider.
This role will work directly with internal team members across multiple state agencies to understand business and technical requirements to complete agency reorganization efforts. Recent legislative changes to state agency alignment involving consolidation of business areas create a prime opportunity for a seasoned and professional business analyst to work cooperatively streamlining future business process. Additionally, you will have opportunities to work on statewide security initiatives, network and infrastructure maturation, and/or specific business area enhancements within a centralized state technology enterprise.
OCIO PMO is committed to the pursuit of creative and innovative solutions that enable our Agency to help Iowans achieve healthy, safe, stable and self-sufficient lives through the programs and services we provide. We strive for an IT culture that identifies the newest, most effective solutions through discovery, open discussion and collaboration. We have fun together, care about each other and take pride in the solutions we provide. We believe in continuously optimizing our processes, refining our solutions and improving ourselves to the benefit of the Iowans we serve. If you are passionate about applying your creative and innovative business analyst strategies and approaches across the State of Iowa technology enterprise then this is the role for you!
Responsibilities of business analyst role include but are not limited to:
Creating, presenting and maintaining user stories, acceptance criteria, demo expectations and design documents in defined systems.
Creating/documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and the associated requirements
Working closely with key decision makers, systems owners and end users in support of core processes and critical business objectives
Conducting research to obtain data, analyzing problems to advise and recommend solutions
Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or services
Advising client or department heads on alternate methods of solving needs or problems, and recommending specific solutions
Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcome
Working closely with all IT organizations and driving projects to successful completion
A successful candidate for this role is expected to possess the following skills and experience:
Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts
Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)
Experience delivering software as part of an agile delivery team
Strong ability to work effectively within time constraints, changing priorities, and independently
Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications
Guide business customers through business case development for new applications/functionality, including cost / benefit analysis and risk / impact analysis
Understanding of how to deliver value through realizations of benefits, avoidance of cost, identify new opportunities and modernizing the organization
Focus on continuous improvement for both the business process and the underlying technologies and system support
Strong ability to decompose complex concepts into smaller tasks while maintaining end-to-end business process focus
Work closely with other Business Units to identify and deliver Enterprise value
Experience providing consulting services to governmental entities
Skilled at consulting with executive-level stakeholders to define business needs or problems
$64k-84k yearly est. 60d+ ago
Technical Business Analyst
Relativity Oda 4.7
Technical writer job in Iowa
Posting Type
Hybrid/Remote
Relativity's Problem Management is seeking a Technical Business Analyst who excels at using data analytics to uncover trends in quality, client workflows, product performance and efficiency. Your insights will help drive improvements in customer experience, operational excellence, and product strategy. You'll work in a fast-paced environment at the intersection of DevOps, cloud computing, big data, and AI.
Job Description and Requirements
Key Responsibilities
Analyze multi-dimensional data to identify trends, root causes, and actionable insights.
Build dashboards, reports, and data models that support investigations and data-driven decision-making.
Partner with product, engineering, and service delivery teams to identify process optimization and product enhancement opportunities.
Recommend and champion modern automation tools and practices.
Balance research, customer feedback, stakeholder requirements, and timelines to deliver effective, scalable solutions.
Apply knowledge of Agile, SDLC, CI/CD, and RelativityOne infrastructure to guide analysis and recommendations.
Minimum Qualifications
Experience within the technology industry, ideally in a technical or data-centric role.
Highly-developed communication, presentation, and cross-functional collaboration skills.
Creative problem-solving and analytical thinking.
Proficiency in database design, data architecture, data mining, and data visualization.
Solid experience with SQL, SDLC concepts and/or software testing practices.
Ability to translate technical insights for non-technical stakeholders
Preferred Qualifications
BS/BA in Computer Science, Engineering, Information Systems, Business IT, or equivalent experience.
Microsoft Certified Solutions Expert (MCSE) or equivalent analytics/data certification.
4+ years of relevant experience.
Hands-on experience with CI/CD tooling and deployment processes.
Familiarity with Tableau, Jira, and Salesforce.
Demonstrated ability to scale tools and processes across large organizations.
Experience with cloud platforms, cloud-native distributed systems, and large-scale SQL environments.
Knowledge of .NET (C#), Microsoft SQL Server, Microsoft Azure, Kubernetes technologies.
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$82,000 and $122,000
The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Suggested Skills:
Customer Service, Information Technology (IT) Services, IT Service Management (ITSM), Process Improvements, Project Management, Risk Management, Service Level Agreement (SLA), Service Levels, Services Management, Vendor Management
$62k-78k yearly est. Auto-Apply 27d ago
Marketing Content Writer
Equitrust 4.0
Technical writer job in West Des Moines, IA
How You'll Contribute: As a Marketing Content Writer, you will be responsible for crafting compelling and strategic marketing communications across a range of media platforms. This role will work closely with leaders and collaborators in the Sales and Marketing teams to support content strategies aimed at engaging key audiences, including clients, distributors, and prospects. We're looking for a creative and adaptable communicator with strong writing skills and a passion for developing clear, engaging content in the insurance and financial services space.
About Us:
EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa.
Position Summary:
The Marketing Content Writer is responsible for the development and execution of general communications and advertising through all media strategies designed to ensure the achievement of EquiTrust Sales and Marketing goals. The Marketing Content Writer works closely with leaders within Sales and Marketing to successfully achieve content outcomes. Audiences include distributors, potential distributors, purchasers, and potential purchasers of EquiTrust products. Mediums include blast emails, collateral materials, website, video, mobile application, correspondence and forms.
What You'll Do:
Creates well-written and engaging content to accurately and in a compelling manner reflect desired concepts as assigned for marketing communications, including product literature, blast emails, industry ads, recruiting ads, promotional campaigns, web content, and sales campaigns.
Serves as a Company resource for grammar and general writing questions.
Monitors competitor activities relating to advertising, communications, and promotions to stay informed about industry marketing and product trends.
Ensures all legal, compliance, and market-conduct-related laws and regulations are adhered to regarding state insurance office requirements and FTC, OCC, FCC, FINRA (if applicable), Privacy Act, Truth in Advertising Act and CAN-SPAM provisions.
Supports EquiTrust brand development and management with materials designed to build the brand's identity, image, and general awareness.
Through communications, drives and stimulates overall consumer and agent activity, as well as motivates and maintains marketing organization and agent relationships.
Works closely with the Marketing team to achieve marketing strategy goals.
Engages and partners with applicable stakeholder groups to determine appropriate marketing messaging.
Responds to and resolves requests according to EquiTrust policies in a prompt, efficient, and courteous manner for external customers, departmental staff, and other EquiTrust personnel at all times.
Supports the Sales and Marketing team and/or other departments on an as-needed basis. Willingly takes on additional responsibilities as requested in order to accomplish department and Company objectives.
Actively participates and contributes to the goals and objectives of the Company by working collaboratively and fostering a positive and inclusive work environment.
What You'll Bring:
Education:
Bachelor's Degree required.
Experience:
Minimum 2 years of experience in annuity and life insurance products, marketplace, and sales concepts required.
Minimum 2 years of communications and marketing experience required.
Minimum 2 years of experience writing creative and technical content required.
Minimum 3 years of experience in annuity and life insurance products, marketplace, and sales concepts preferred.
Knowledge, Skills, and Abilities:
Excellent written and verbal communication, grammar, and editing skills.
Ability to tailor content to various audiences and mediums.
Strong problem-solving, interpersonal, and collaboration skills.
Proficiency with Microsoft Office, including Word and Excel.
Demonstrated ability to manage multiple projects and deadlines.
Commitment to fostering inclusive, positive working relationships across departments.
Strong attention to detail and ownership of content quality.
Where You'll Work:
West Des Moines, IA
Office Location: Mostly Off-Site
Expected Travel: Travel not likely/required.
EquiTrust is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program. Applicants have rights under federal and state employment laws. To learn more, visit EquiTrust Careers.
#LI-AO1
#LI-Hybrid
$38k-51k yearly est. 8d ago
Senior Proposal Lead and Writer (Proposal Specialist IV)
Aecom 4.6
Technical writer job in Waterloo, IA
Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM
is actively searching for an experienced
Senior Proposal Lead and Writer
to work within our DoD proposal team.
In this role, you will be responsible for leading key proposals and presentations, providing support and guidance from pre-RFP positioning through to interview stage, as required, and leading a team of proposal staff that support our Federal Civilian and DoD Proposal teams. Subject matter may include studies and planning, architecture and engineering design, construction, environmental, program management, and other professional services. The ideal candidate will bring experience with US Federal proposal writing, strong leadership, a sharp compliance focus, strong pre-positioning and proposal writing skills, and creative design ideas.
This will be a hybrid work schedule position including a combination of both remote and in-office, that can be based in, but not be limited to: Austin, TX
Responsibilities will include, but not be limited to:
General
As a Proposal Manager and Writer, collaborate with regional and Business Line teams on identified priority pursuits, including pre-positioning, capture, responses to requests for qualifications (RFQ) and requests for proposals (RFP), as well as shortlist interviews.
Reports to the Proposal Team Lead within our Governments Marketing group.
Duties
Proposal Management and Development
Responsible for leading large, complex, priority must-win pursuits from capture through to interview stage, as required, which may include multiple disciplines/geographies.
May facilitate workshops/sessions to support the capture manager in development of the win strategy.
Analyzes debriefs and applies lessons learned to add value to strategy and reviews.
Creates detailed annotated outlines and write first-draft content, compliance lists, and capture and proposal schedules, with the ability to pivot if requirements change.
Leads writing of proposal sections such as cover letters, executive summaries, past performance sections, management approaches, and resumes/staffing sections. Provides annotated outlines and writing guidance to authors of technical sections.
Participates actively in Go/No-Go, capture strategies and greenlight analyses and drives compliance with delegation of authority guidelines, capture planning and positioning activities, providing leadership and direction, where required.
Facilitates color reviews for assigned pursuits, and applies lessons learned to add value to proposal and win plan.
Serves as a reviewer on color reviews for priority pursuits led by others, as needed, applying in-depth institutional knowledge.
Responsible for quality and compliance of all deliverables.
Supports debriefs and gathering of client feedback on proposals to ensure and demonstrate continuous improvements.
Responsible for proposal and project filing on the secure server and CRM. Knows where to go for all recent submittals and project descriptions. Is familiar with the top IDIQs and top IDIQ managers and project managers.
May participate in strategic planning that includes evaluating marketing intelligence, identifying customer concerns and key issues, and developing win strategies to thread into strategic pursuits.
May contribute to development and implementation of internal training program on topics related to core processes, tools, practices or other special topics.
May lead special projects involving teams of BL staff, as directed by Governments Marketing Lead
Qualifications
Minimum Qualifications:
BA/BS + 6 years of relevant proposal experience, ideally within the US Federal and/or DoD client sectors or a demonstrated equivalency of experience and/or education
Preferred Qualifications:
BA/BS, preferably in Journalism, English, Communications, Marketing or a related field, or an AA/two-year degree plus one year of related experience in place of the remaining two years of a four-year degree.
8+ years of related proposal management and writing experience, ideally within the US Federal Civilian and/or DoD client sectors
.
Federal environmental proposal experience with both US Federal Civilian and DoD client sectors is a plus.
APMP/SMPS certification is a plus.
Working knowledge of and interest in the A/E industry, including AECOM's Federal clients, projects, people, credentials, and competitors.
Strong proposal writing and editing skills, including grammar and style.
Evidence of successful leadership of multi-disciplinary or multi-geography proposals valued >$20 million.
A thorough understanding of effective proposal and presentation best practices and tools, including how to convey messages, themes, discriminators, and responses to evaluation criteria clearly and effectively.
Demonstrated experience applying industry best practices and procedures to support positioning, client or business development processes.
A strong working knowledge of desktop publishing software (e.g., Adobe Creative Suite), graphics programs (e.g., InDesign, Adobe Illustrator, Adobe Acrobat, Photoshop), word processing programs (e.g., Microsoft Word), spreadsheet management (Excel), and presentation software (e.g., PowerPoint).
A working knowledge of collaborative tools such as Microsoft Teams, SharePoint, etc.
Experience in using AI is a plus.
An understanding of CRM. Salesforce experience is a plus.
Initiative, skill, and personal commitment to manage multiple projects and details concurrently, follow up, and bring tasks and projects to full completion.
Professional demeanor and excellent interpersonal skills.
Ability to exercise discretion with confidential/sensitive issues.
Ability to work independently and with others.
Diplomacy with peers and internal clients in handling challenging situations.
Resourceful problem solver.
Additional Information
Relocation assistance and/or per diem is not offered for this position.
This position does not include sponsorship for United States work authorization, now or in the future
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options
,
well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
$43k-68k yearly est. 1d ago
Professional Services Proposal Writer
Stone Group Architects
Technical writer job in Sioux City, IA
At Stone Group Architects, we value the diverse backgrounds of our employees, especially Veterans and their families. We are committed to creating an inclusive environment where all voices are heard. Our approach is centered on client needs, collaboration, and delivering exceptional results.
Benefits:
Competitive salary based on experience
Health, Dental, and Vision Insurance
Group Term Life Insurance and AD&D
Paid Time Off and Holidays
401(k) with Roth options
Long-term and Short-term Disability coverage
Section 125 Flexible Spending Plan
Support for continuing education and membership dues
Bereavement leave
Weekends free for family and friends
Company Overview:
Stone Group Architects is a dynamic and expanding Architectural firm that operates across the U.S., specializing in healthcare, Historical, Country Clubs / Hospitality, recreation/wellness, military sectors and some retail, office and education. We operate from five office locations in Sioux Falls, SD; St. Paul, MN; Fargo, ND; Rapid City, SD and Sioux City, IA. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we are committed to providing exceptional service for our Veterans and improving the human condition. We foster a culture where collaboration, respect, and client satisfaction are paramount. At Stone Group Architects, you will find opportunities for growth and the ability to make a tangible impact within a supportive and inclusive team.
Position Overview:
Stone Group Architects is seeking a highly organized and detail-oriented Professional Services Proposal Writer to join our team. The ideal candidate will have 2-5 years of professional writing experience, a strong ability to communicate effectively, and a proactive approach to managing proposal development and electronic filing systems. In this role, you will be responsible for researching and preparing nonfederal and federal proposals, coordinating with team members and external vendors, and improving the structure of SGA's electronic filing system.
Key Responsibilities:
Proposal Research & Development:
• Research and review project opportunities, assess relevance, and present findings to the team.
• Collaborate with project managers, architects, and consultants to ensure proposals align with project requirements.
• Develop proposals that address all aspects of RFPs, clearly communicate SGA's unique value, and incorporate visually compelling elements.
Coordination & Communication:
• Coordinate the team and external consultants for proposal development.
• Ensure timely submission of consultant information and proposal deliverables.
• Track proposal status, follow up with decision-makers, and request feedback when not selected.
Proposal Presentation & Quality Control:
• Contribute to interview presentations and ensure the team is well-prepared.
• Work closely with quality control to ensure the proposal is error-free and meets RFP specifications.
• Manage deadlines for RFP submissions, including online submittals, printed proposals, binding, and mailing.
Electronic Filing System Management:
• Assess and analyze SGA's digital filing system, recommending improvements for better organization and efficiency.
• Participate in developing new filing standards and best practices.
• Train staff on the updated filing system once approved by management.
Required Skills & Qualifications:
Technical Skills:
• Proficient in online research, Microsoft Office Suite, and Adobe Creative Cloud.
• Strong command of grammar, punctuation, and writing etiquette.
• Familiarity with the architecture or building industry is preferred.
Core Competencies:
• Exceptional attention to detail and a commitment to quality.
• Excellent organizational and multitasking abilities, with the capability to prioritize competing tasks.
• Self-starter with a collaborative approach and strong communication skills (both verbal and written).
• Demonstrated strong work ethic and commitment to deadlines.
Educational Background:
• Bachelor's degree in Business, Communications, or a related field.
• 2-5 years of professional writing experience, including grant writing or proposal writing.
• Experience with research, writing, and organizing information for proposals.
• Proven experience in electronic filing and document organization.
This position is full-time or part-time. We will interview until we fill the position. Stone Group Architects offers a flexible work environment with a fun office culture. If you are interested in joining a team where you can make a difference, grow your career quickly and work with amazing people, Stone Group Architects is the place for you. For more information, please visit our website at ***************************** Stone Group Architects is an equal opportunity employer.
Interested applicants may email resume, portfolio, and contact information to Brenda DeSmet at **************************
Stone Group Architects is an Equal Opportunity Employer.
We Hire Veterans Initiative.
$42k-59k yearly est. Easy Apply 60d+ ago
Writer (Temporary Appointment)
Ita Group Inc. 4.5
Technical writer job in West Des Moines, IA
We are seeking a Temporary Writer to support our Engagement Communications department during a period of increased seasonal volume, anticipated from December through April (with the possibility of extension into May, depending on business needs).
In this role, the Writer will collaborate with internal and external clients to conceive, write, and produce high-quality, creative, and effective print and digital communication solutions. The focus will be on supporting more complex projects that require strategic thinking, strong storytelling, and attention to detail.
POSITION REQUIREMENTS
Full-time, on-site presence (40 hours / week) at our West Des Moines headquarters for the duration of the temporary assignment.
Bachelor's degree or equivalent in Journalism, Advertising, Public Relations or English.
Minimum three years' experience as a Writer in an advertising agency or similar environment.
Strong creative abilities and the ability to develop innovative ideas and concepts.
Working understanding of effective communication styles and techniques, including conceptualization, copy outlining, writing, editing and proofing for all media (social media, print, video and electronic).
Ability to review own writing and critique it prior to presentation to internal or external clients.
Ability to explain, create concept rationale to internal and/or external clients.
Basic PC experience required. Software experience must include Microsoft Office Products and PowerPoint, as well basic formatting with Adobe InDesign.
Excellent verbal and written communication skills.
Excellent organizational skills.
Excellent copyediting and proofing skills.
Ability to handle multiple priorities and manage personal workflow and schedules even in the midst of stressful and difficult circumstances.
Ability to listen, understand and respond to external and internal customers' needs in a timely manner; customer service experience in a service-related industry preferred.
Ability to work the time necessary to complete projects and/or meet deadlines.
ABOUT ITA GROUP
ITA Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients' employees, channel partners and customers. Creating engaging employee experiences is at the heart of what we do and who we are, and we continuously evaluate our team member benefits to ensure our team members are cared for. We offer an array of competitive benefits, including healthy retirement contributions, health, dental and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards and more! Come join our team, recently recognized by several top organizations as a Great Place to Work.
ITA Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$68k-96k yearly est. Auto-Apply 60d+ ago
Senior Document Writer - New Group Business
CVS Health 4.6
Technical writer job in Homestead, IA
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Under general supervision the Senior Document Writer drafts, reviews, and edits medical, dental and vision plan documents. This position will support plan document needs for new business by creating plan documents and summaries of benefits and coverage (SBC's).
**Required Qualifications**
+ 2-4 years with extensive plan writing experience supporting self-funded or fully insured plans.
+ 2-4 years of experience in the health insurance industry.
+ Proficiency with Microsoft Office Word, Excel, SharePoint, and Outlook applications.
+ Must be an independent, critical thinker who is a self-starter and deadline driven.
+ Strong attention to detail and accuracy performing at high levels in a fast paced and constantly changing work environment.
**Preferred Qualifications**
+ Knowledge and experience in medical, dental, and vision benefits.
+ Knowledge and experience with benefit terminology.
+ General understanding of compliance and regulatory issues (ERISA, HIPAA, ACA, COBRA).
+ Organizes time efficiently to ensure that tasks are completed to meet or exceed deadlines.
+ Strong verbal and written communication skills.
**Education**
+ High School Diploma or GED.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$18.50 - $42.35
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 01/26/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
$18.5-42.4 hourly 3d ago
Senior Medical Writer- FSP
Parexel 4.5
Technical writer job in Des Moines, IA
The Senior Medical Writer will research, create, and edit all documents associated with clinical research. The Senior Medical Writer may operate as the project lead writer/submission coordinator and primary client contact to manage contributions of multiple writers working on related documents. The Senior Medical Writer also facilitates process improvement and technical mentoring/training and supports Medical Writing Services management during the sales process by providing client liaison and proposals input.
**Key Accountabilities** :
**Author Clinical Documents**
+ Gather, review, analyze, and evaluate pertinent resources to prepare, develop, and finalize key clinical documents for submission to regulatory authorities, without the need for any supervision or additional formal on-the-job training. Train self and provide guidance to others to prepare any type of medical writing deliverable.
+ Revise document drafts based on the review comments from team members to ensure inclusion of all relevant input.
+ Manage ongoing and/or revised project documentation and correspondence.
**Quality Control**
+ Ensure that all work is complete and of high quality prior to team distribution or shipment to client.
+ Provide technical leadership to ensure clinical data presented in summary documents is in compliance with applicable regulatory guidelines, SOPs, and goals of submission.
**Project Management**
+ Operate as the project lead writer/submission coordinator and primary client contact to manage contributions of multiple writers working on related documents. Manage scope of work, timeline and project goals, technical information, and input from clients throughout the project.
+ Develop, coordinate, and oversee work plans for individual and multiple-document delivery, to enable the team to work efficiently and effectively to meet milestones and achieve team objectives.
+ Provide leadership and strategic planning/adjustments, delegation of responsibilities, and tasks to team members. Monitor the progress of each individual project task and assess the overall program.
+ Ensure key information received in project or program meetings is appropriately disseminated, such that project strategy is maintained and data or key message changes are incorporated appropriately across documents.
+ Continuously monitor overall project performance and, if necessary, identify ways to ensure that the project is completed on-time and within budget.
+ Keep client and team informed of project status.
+ Contribute expertise as a document/cross-document specialist and content historian to analyze proposed program, studies, and related documents to deliver information required by the target audiences.
+ Build and maintain collaborative relationships with teams/clients, leading to increased performance and a sense of inclusion. Cultivate efficient, productive, and professional working relationships to promote client satisfaction and confidence.
+ Track actual versus planned project budget. Determine the cause of cost overruns and out-of-scope activities and recommend corrective action to medical writing management.
+ Provide updates for each project to Medical Writing Services management, and assess forecasting and resourcing. Propose creative solutions to medical writing management to shifting timelines and staffing requirements.
+ Communicate to writer's line manager any needs or concerns regarding level of training or performance of team members on project work. Provide line manager with input regarding team member's performance for employees' periodic performance review, and as needed.
**Client** **Liaison/Service**
+ Be aware of client expectations for self and team members. Respond appropriately to incidents of dissatisfaction, and feed back to Medical Writing Services management.
+ Provide support as appropriate to Business Development/Client Solutions and Medical Writing Services management in their efforts to win new business. Identify and solicit new business leads for Medical Writing Services, attend business development meetings, and prepare and make sales presentations to clients, if called upon.
+ Provide strategic and project planning intelligence to Medical Writing Services management for medical writing activities in the proposal generation process, including assessment of scope of services to be provided to a client with respect to medical writing tasks. May attend proposal development meetings if requested by Medical Writing Services management.
+ Input to development of client proposals generated by Medical Writing Services and letters of agreement/intent based on existing templates. May function as the client contact if requested and communicate pricing information in conjunction with Medical Writing Services management.
+ If requested, suggest appropriate resourcing, based on existing templates and standards, for full-service and stand-alone projects.
**Training/Compliance**
+ Keep abreast of new advances in medical writing and regulatory issues.
+ Develop and train Medical Writing Services staff to enhance writing quality, efficiency, and project management.
+ Implement and monitor departmental compliance to SOPs. Input to development or revision of departmental SOPs, as appropriate.
+ Develop and present external training courses.
**General**
+ Attend departmental and company meetings as necessary.
+ Comply with departmental procedures and requirements, such as completion of project assignment and workload trackers on the applicable software platform
+ Analyze efficiency of work and discuss improvement ideas with Medical Writing
+ Services management and colleagues, e.g., evaluation of software to increase productivity and document quality.
**Skills:**
+ Excellent interpersonal, negotiation, verbal, and written communication skills.
+ A flexible attitude with respect to work assignments and new learning.
+ Motivation to work consistently in a fast-paced, rapidly changing environment.
+ Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail, e.g., organizational skills.
+ Competent working in a matrix environment and values the importance of teamwork. Possesses team leadership skills and cross-cultural sensitivity.
+ Exhibits sound judgement: escalates issues to project teams or departmental management as appropriate. Presents solutions and follows through to ensure problems have been satisfactorily resolved.
+ Ability to negotiate on behalf of medical writing to ensure resources, timelines and expectations are aligned.
+ Understands and satisfies client needs.
+ Establishes a connection with the client beyond one's project, to gain repeat business and/or to widen existing scope and services. Ability to gain trust and confidence within the company.
+ Provides departmental expertise and perspectives to promote prospective business opportunities; provide Parexel colleagues with pertinent information to formalize a sound business strategy.
**Knowledge and Experience** :
+ Demonstrated understanding of clinical research, the drug development process, and applicable regulatory guidelines and regulations.
+ Broad experience in preparation of all types of clinical regulatory documentation. Experience in management of complex medical writing projects.
+ Knowledge of resource management and productivity metric management.
+ Advanced word processing skills, including MS Office (expertise in Word); software and systems knowledge or ability to learn and adapt to various IT systems: document management systems, collaborative authoring (e.g., SharePoint), and file conversion and databases (Excel).
+ Ability to travel.
+ Fluent in written and spoken English.
**Education:**
+ Bachelor's degree in Life Sciences/Health Related Sciences or equivalent.
\#LI-KW1
\#LI-REMOTE
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$58k-83k yearly est. 37d ago
Technical Writer
Artech Information System 4.8
Technical writer job in Des Moines, IA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description:
Job Title: TechnicalWriter
Location: Des Moines IA
Duration: 3 Months
Required Qualifications:
• 1+ years technical documentation and publication experience
• Drafts, edits and formats basic to moderately complex technical manuals, project and/or other technical documentation.
• Drafts and/or edits basic web content. Researches and translates technical information for technical and non-technical users.
• Uses developing knowledge of HTML, JavaScript languages and other web-based tools to assist in web-publishing projects.
• Authors basic help screens for e-tools, primarily with information supplied by others.
• Conducts basic audience analysis.
• Edits and/or reformats copy and ensures documentation is in compliance with corporate standards.
• Follows established guidelines for organization and design of work.
• May maintain document library or repository.
• May create graphical technical presentations for others.
• Responsible for Data entry and analysis
Additional Information
Regards,
Pavithra P
************
****************************
$41k-56k yearly est. Easy Apply 60d+ ago
Technical Writer
Lightedge Solutions 3.3
Technical writer job in Des Moines, IA
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
We are seeking a TechnicalWriter to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The TechnicalWriter partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities:
A successful TechnicalWriter will support Lightedge's documentation and training ecosystem by:
Developing and maintaining documentation:
Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed.
Documenting services and operations:
Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows.
Supporting technical training development:
Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS).
Owning documentation standards:
Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets.
Collaborating with SMEs:
Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows.
Translating complexity for different audiences:
Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness.
Managing documentation tools and repositories:
Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable.
Maintaining the documentation lifecycle:
Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum.
Ensuring accuracy and quality:
Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices.
Contributing to cross-team initiatives:
Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations.
Driving continuous improvement:
Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency.
Experience:
3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization.
Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation.
Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content.
Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate.
Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows.
Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity.
Familiarity with cloud, networking, security, or data center technologies is strongly preferred.
Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus.
Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs.
Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment.
Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial.
Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
$37k-47k yearly est. Auto-Apply 31d ago
Senior Marketing Content Writer
Equitrust 4.0
Technical writer job in West Des Moines, IA
About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa.
Position Summary:
The Senior Marketing Content Writer is responsible for the ideation, creation, development, and execution of general communications and advertising through all media strategies designed to ensure the achievement of EquiTrust Sales and Marketing goals. The Senior Marketing Content Writer works closely with leaders within Sales and Marketing to successfully achieve content and communication outcomes. Audiences include distributors, potential distributors, purchasers, and potential purchasers of EquiTrust products. Mediums include blast emails, collateral materials, website, video, mobile application, correspondence, and forms.
What You'll Do:
Researches, designs, and delivers well-written, clear, compelling, and engaging content to accurately, and in a compelling manner, reflect desired concepts as assigned for marketing communications, including product literature, blast emails, industry ads, recruiting ads, promotional campaigns, web content, and sales campaigns.
Serves as a Company resource for grammar and general writing questions.
Monitors and reports on competitor activities relating to advertising, communications, and promotions to stay informed about industry marketing and product trends.
Understands and ensures that all legal, compliance, and market-conduct-related laws and regulations are adhered to regarding state insurance office requirements and FTC, OCC, FCC, FINRA (if applicable), Privacy Act, Truth in Advertising Act and CAN-SPAM provisions.
Leverages brand knowledge and understanding to support the EquiTrust brand development and management with materials designed to build the brand's identity, image, and general awareness.
Creates and delivers communications that drive and stimulate overall consumer and agent activity, as well as motivate and maintain marketing organization and agent relationships.
Works closely with the Marketing team to achieve marketing strategy goals.
Engages and partners with applicable stakeholder groups to determine appropriate marketing messaging.
Responds to and resolves requests according to EquiTrust policies in a prompt, efficient, and courteous manner for external customers, departmental staff, and other EquiTrust personnel at all times.
Supports the Sales and Marketing team and/or other departments on an as-needed basis.
Willingly takes on additional responsibilities as requested in order to accomplish department and Company objectives.
Actively participates and contributes to the goals and objectives of the Company by working collaboratively and fostering a positive and inclusive work environment.
What You'll Bring:
Education:
Bachelors Degree required.
Experience:
Minimum 3 years of experience in annuity and life insurance products, marketplace, and sales concepts required.
Minimum 4 years of communications and marketing experience required.
Minimum 4 years of experience writing creative and technical content required.
Knowledge, Skills, and Abilities:
Highly developed and effective communication and presentation skills, both verbal and written.
Advanced grammar, writing and editing skills.
Demonstrated ability to proactively identify and solve problems and issues of all types.
Establishes positive relationships and works effectively with all departments and affiliates to ensure integration of strategic goals and principles.
Advanced and proven ability to use technology to work efficiently and productively, and as an auditing tool.
Able to recognize and adjust content based on target audience.
Intermediate working knowledge of Microsoft Office, including Excel and Word.
Ability to foster effective working relationships throughout the Company.
Capacity to carry out responsibilities in a manner consistent with EquiTrust's Core Values and focus on customer service; ability to help create an environment of openness and trust for all employees and strive for continued professional skills development.
Where You'll Work:
West Des Moines, IA
Office Location: Mostly Off-Site
Expected Travel: Travel not likely/required.
EquiTrust is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program. Applicants have rights under federal and state employment laws. To learn more, visit EquiTrust Careers.
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How much does a technical writer earn in Johnston, IA?
The average technical writer in Johnston, IA earns between $36,000 and $63,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.
Average technical writer salary in Johnston, IA
$48,000
What are the biggest employers of Technical Writers in Johnston, IA?
The biggest employers of Technical Writers in Johnston, IA are: