Technical writer jobs in Merrick, NY - 297 jobs

MEET THE SMART SAFETY COMPANY At Safe Fleet our name says it all. We make fleet vehicles - and everyone in and around them - safer. Our fleet safety platform brings together best-in-class products, ground-breaking technology, and a 100-year history of fleet know-how and innovation to solve the world's biggest fleet safety problems. Our core value is safety. Without safety first, efficiency and productivity are not possible. This is true for our products, our culture, and our relationship with our community. Our vision is to reduce preventable deaths and injuries in and around fleet vehicles with a goal of ZERO accidents. We are re-defining what safety means for fleets of every type - from school buses to waste collection trucks, firefighting to utility vehicles, police cruisers to delivery vans. Whether you work in our Charlotte plant to build life-saving stop arms for school buses, or design advanced camera vision products in our Vancouver office, forge valves and high-quality nozzles to fight fires, or dream up new ways to protect fleet operators in our Corporate HQ in Kansas City, you'll contribute to our goal to keep everyone safe. We are a fast-growing manufacturing, service, and technology company with over 1700 employees in over 15 locations across Canada and the US. We're looking for motivated self-starters with innovative thinking to join our team and help us achieve our growth and performance goals. Sound like you? JOB SUMMARY This role is responsible for developing clear, user-friendly documentation that supports products, services, and internal processes. It involves close collaboration with engineering, product management, and customer support teams to ensure accuracy and usability. The position requires field work during prototype builds and installations, a flexible schedule to accommodate project timelines, and occasional night work. A background in mechanical or manufacturing environments-preferably automotive-is considered an asset. ESSENTIAL DUTIES & RESPONSIBILITIES Develop and maintain high-quality documentation including user manuals, installation guides, API documentation, release notes, and training materials. Translate complex technical concepts into accessible language for various audiences, including law enforcement, IT professionals, and end-users. Collaborate with cross-functional teams to gather information and ensure accuracy and completeness of documentation. Create visual aids such as diagrams, flowcharts, and screenshots to support written content. Manage documentation lifecycle: drafting, editing, reviewing, publishing, and updating content as needed. Ensure all documentation complies with company standards, branding, and regulatory requirements (e.g., CJIS, FedRAMP). Assist in the development of content for proposals, presentations, and marketing collateral when needed. Provide on-site support during prototype builds and installations to capture accurate processes and develop field-ready documentation. Adapt to flexible schedules, including occasional night work, to align with installation and testing timelines. New York Salary Range $80,000 - $100,000 USD The final offer will be determined based on a combination of factors including skills, experience, and alignment with the role's responsibilities. Candidates at the lower end of the range will meet the core qualifications and demonstrate strong potential to grow within the role. Mid-range offers reflect a solid match with the role's technical and collaborative requirements. Offers at the top of the range are reserved for candidates who bring exceptional qualifications, specialized expertise, or unique value that significantly exceeds the baseline expectations Bachelor's degree in English, Technical Communication, Computer Science, or a related field. 3+ years of experience in technical writing, preferably in public safety, law enforcement, or technology sectors. Proficiency with documentation tools such as Adobe FrameMaker, MadCap Flare, Microsoft Word, and/or Markdown. Proficiency with Adobe Suite including Adobe InDesign, Adobe Illustrator, Adobe Acrobat, Adobe Photoshop, etc. Familiarity with content management systems (CMS) and version control tools (e.g., Git). Strong understanding of technical concepts such as APIs, cloud platforms, cybersecurity, and software integrations. Excellent written and verbal communication skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Ability and willingness to work in the field and travel as needed. Flexible schedule to accommodate prototype and installation timelines, including occasional night work. Background in mechanical or manufacturing environments; automotive experience is highly desirable, as is hands-on familiarity with installation processes or prototype development. Knowledge of CJIS, NIJ, or other compliance standards and/or experience with video surveillance, evidence management systems, or public safety technologies would be an asset. At Safe Fleet, we are an equal opportunity employer that is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We embrace diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We promote fair and equitable hiring practices and foster a culture of inclusivity and respect.

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone. Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team-bringing everything they need for their home into one place. Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork. With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission. About The Role We're seeking a Technical Writer to play a crucial role in supporting EliseAI's Learning & Development (L&D) initiatives. This role is central to ensuring that our customers have access to clear, accurate, and user-friendly documentation. You'll be responsible for transforming insights from customer interactions, support tickets, and product releases into comprehensive resources that drive adoption and success. You'll also work closely with the Customer Education Specialist and cross-functional teams to prioritize and execute documentation needs. Key Responsibilities Develop and maintain a wide range of documentation, including user guides, FAQs, troubleshooting guides, and release notes Translate technical product details into clear, accessible resources tailored to diverse customer needs Ensure all customer-facing documentation is up-to-date and reflective of the latest product features and best practices Work closely with the Customer Education team to identify gaps in customer resources and create documentation that complements training initiatives Analyze customer support tickets to uncover recurring themes and pain points, addressing them proactively through improved documentation Collaborate with the Customer Success, Product, and Support teams to align documentation priorities with business goals and customer feedback Maintain a documentation roadmap to ensure timely delivery of resources that support key product launches and updates Implement documentation best practices to enhance usability, consistency, and accessibility, while continuously auditing and refining existing resources Contribute to the evolution of EliseAI's L&D strategy by proposing innovative ways to engage customers through documentation Will leverage customer interactions and product usage data, and will identify opportunities for new or enhanced documentation and act as an advocate for customers by ensuring that documentation provides practical, actionable solutions to real-world challenges Attract top-tier talent to join our driven team Requirements 3+ years of experience in technical writing, documentation development, or a related field, ideally within SaaS or AI industries Exceptional writing skills with the ability to simplify complex technical information for various audiences, along with familiarity with documentation tools Strong organizational skills, a proactive and collaborative mindset, and the ability to quickly learn EliseAI's platform are essential Preferred experience includes working knowledge of L&D principles, familiarity with customer success strategies, Zendesk, and understanding of how documentation supports customer adoption The role requires a willingness to occasionally travel for on-site collaboration or customer visits (approximately 10% of the time) Willingness to work in person at our office 4-5 days a week Why Join Growth and impact. It's not often that you can get in on the ground floor of a funded (unicorn!) startup that's scaling. That means that instead of following a playbook, you'll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You'll learn what works when you succeed and what doesn't when you fail. Either way, the rest of the team will be here to support you. Benefits In addition to the growth and impact you'll have at EliseAI, we offer competitive salaries along with the following benefits: Equity in the company Medical, Dental and Vision premiums covered at 100% Fully paid parental leave Commuter benefits 401k benefits Fitness & home services stipend to cover part of your expenses so you can focus on what matters A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office Unlimited vacation and paid holidays We'll cover relocation packages and make the move exciting, not painful! Job Compensation Range The salary range for this role is $70,000 - $100,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at **********************

Company Mission At Playbook we believe that everyone deserves the ability to get ahead with incredible sports & academic programs. Through our best in class technology and integrated platform services we are revolutionizing the way that sports, education, and activity entrepreneurs launch and manage programs for students and communities across the world. We have an amazing list of customers and partners including professional sports teams, fortune 500 companies, and 100's of leading sports and activity organizations across the country. We also have established partnerships with star athletes including Kristaps Porzingis, Didi Gregorius, and over 30 other professional athletes and influencers who embody our values and support our mission. About the Role Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS serving small sports, fitness, and activity organizations. Additionally, the ideal candidate will help with internal technical documentation and the documentation of developer requirements in Jira. We are seeking an experienced technical writer who is passionate about our mission with strong attention to detail and a track record of efficiently delivering exceptional knowledge base content. It's a bonus if you have experience being part of scrum processes and are able to provide references who can confirm that you write incredibly clear and comprehensive Jira tickets. Tasks, Duties, Responsibilities Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles. Communicate complex technical details to audiences of highly variable skill levels. Communicate complex developer requirements to our team of developers in he form of thorough and clear Jira tickets. Assist in creation of onboarding guides (userpilot/appcues). Knowledge, Skills, Competencies Experience in planning, leading, directing, and managing the build out of great knowledge bases for SAAS products. Please share the links to knowledge bases you have worked on including precisely what you did as part of the knowledge base build out and upkeep Strong ability and proficiency writing and communicating with the english language. Familiarity with using front-end online publishing languages including HTML, CSS, AWS preferred. Familiarity with using back-end online publishing languages including python, experience with django preferred but not required Knowledge of UI/UX terminology. Ability to work independently and collaboratively in a fast-paced team environment. Benefits 401(k) and 401(k) matching Paid Time Off Health Reimbursement Account (HRA) Paid Travel Opportunities

As a Technical Writer for the Payments business in the Commercial and Investment Bank (CIB), you'll work with a talented team of developers, product owners, content strategists and designers dedicated to next-generation B2B digital products. You‘ll help elevate user engagement of client developers by producing and editing top quality API documentation. In addition, you'll own important initiatives, drive innovative solutions to complex problems and collaborate with cross-functional teams. As a champion of inclusive design and customer experience, you'll contribute to the continuing success of J.P. Morgan as a global leader in B2B payments. Job Responsibilities Work with product owners and developers to understand Payments products and identify documentation requirements. Create and review technical content (such as API docs and user guides) for new/updated features following the content guidelines and style guide. Drive for clarity of writing, consistency in presentation, and depth of detail across different products. Engage with designers, user researchers, information architects, project managers, platform owners and others, as needed to enhance user experience. Provide insights into the authoring tools, processes, and metrics for improving the working efficiency and quality. Contribute to the content guides and maintain the documentation process. Requirements 5+ years of experience as a technical content creator. A portfolio of technical content examples that demonstrate clarity of style and voice. Strong working knowledge of and experience documenting APIs. Ability to quickly learn technical concepts and understand how products work. Software development and/or technical support of complex systems. Experience with tools such as Bitbucket and Jira, and methodologies, such as Agile/Scrum.

A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job description: Position: Technical Writer Location: Hicksville, NY (Long Island) Duration: 2 Months (extendable) Only Citizens and GC can apply Requires a storm plan be submitted each year. The current plan is being reformatted and updated. Looking for an individual to come in to assist with the development of the plan and will be working off standard templates that have already been created. 8 or 9 areas need to be updated. Will be working re-writing section of storm plan, interviewing and obtaining exact steps of each section, creating a check sheet and collaborating with the leads for each area. • Bachelor's Degree or Equivalent Experience • 5+ years of experience • Background in Process Improvement or Process Documentation • Experience with a Utility or Emergency Preparedness is a bonus • Word, Excel, PowerPoint Possibility for extension to the end of Jan 2016. Starting with phone scree and following up with face-to-face interviews. NO PER DIEM - local candidates only, preferably from Long Island. Qualifications GC and citizen Additional Information Kind Regards Harshad BAhekar Technical Recruiter Direct Line : 732-429-1922 Website: www.irionline.com Integrated Resources, Inc.

Role: Technical Writer JD for Technical Writer: Technical Writer would be responsible for transforming content that is provided, into publication-ready format. The role would demand for: • Formatting the text, adding tool tips, tabular depictions, charts, graphs • Coordinating layout, adding copy-write requirements, and organization of manuals and guides • Document prewriting, drafting, revising, editing, proofreading and making manuals/guides/content suitable/ready for publication • Creating Technical Placemats with particulars around manuals/guides Required Experience & Skills: • Outstanding written and oral communication skills; can prepare written communication and conveys this information clearly and effectively through both formal and informal documents • Demonstrated proficiency in understanding user requirements and implementing them in documentation and videos • Experience with and knowledge of a range of visual information design techniques • Demonstrated ability to create engaging and effective instructional training videos • Ability to quickly learn and communicate technical concepts and procedures • Ability to recommend or implement improvements in document/s • Ability to operate independently and as part of a larger team; ability to develop working relationships with other internal groups to meet objectives and complete tasks • Organized, professional, motivated, deft at making quick decisions • Demonstrated ability in mastering a complex publishing system Additional Information All your information will be kept confidential according to EEO guidelines.

About 10a Labs: 10a Labs is an applied research and AI security company trusted by AI unicorns, Fortune 10 companies, and U.S. tech leaders. We combine proprietary technology, deep expertise, and multilingual threat intelligence to detect abuse at scale. We also deliver state-of-the-art red teaming across high-impact security and safety challenges. About the role: 10a Labs is seeking an experienced Technical Writer to document a suite of developer products and tools. This is a remote, short-term contract position (40 hours per week, 3+ months). You'll create clear, practical resources that help developers and partner organizations integrate and build with large-language-models (LLM) and vector database-based systems. This includes producing AI API and SDK documentation, conceptual guides for model integration, and workshop materials that translate complex technical capabilities into actionable learning experiences. You'll collaborate closely with engineering, product, and research teams to turn emerging technical advances into clear, developer-ready materials that accelerate adoption and understanding. In this role, you will: Create and own documentation for AI APIs, SDKs, and developer tooling. Produce workshop and tutorial materials (slide decks, labs, code walkthroughs, etc.). Organize, review, and evolve documentation structure, taxonomy, and style. Audit existing documentation, identify gaps, and develop improvements. Validate runnable code examples and maintain accuracy. Coordinate across engineering, product, and research to ensure correctness. We're looking for someone who: Enjoys diving deep into technical systems and making them understandable to others. Brings a developer's perspective and is able to simplify without oversimplifying. Is knowledgeable of LLM concepts, vector database systems, and has the ability and experience to produce workshop materials. Communicates well cross-functionally to both technical and non-technical audiences. Is collaborative, detailed-oriented, and thrives in fast-moving, high-impact environments. Requirements: 3+ years of technical writing experience or similar with a strong portfolio of API, SDK, and developer documentation. Strong applied AI experience; proficiency with AI/ML tools, prompt engineering, LLM concepts, API specs (OpenAPI/Swagger), or open-source documentation contributions. Outstanding writing and editing skills. Proven ability to translate complex systems for both application developers and platform engineers. Experience with docs-as-code workflows (Git/GitHub, Markdown/MDX, static site generators). Coding proficiency in at least one language (Python, TypeScript, or similar) and ability to verify runnable examples. Solid grasp of modern software development practices including version control, testing, dependency management, and CI/CD. Excellent communication skills, attention to detail, and a bias toward clarity and accuracy. Self-directed, adaptable, and collaborative across cross-functional teams.

We are Power Center USA Corporation, a division of ALTTRIX Corporation We are in search of talented technical writers/bloggers that can write articles and white papers on Wireless Power Transfer technologies. You will be the direct voice of the PowerCenterUSA brand, helping the company grow their web based community of users. Work will take place remotely from home. There will be lots of remote collaboration with our global marketing and content team. Requirements Lead, define, and execute high -quality content (web pages, blog posts, news, in -depth stories, users guides, etc.) that reflect the voice, tone and goals of developers. Facilitate new ideas, tactics and strategies related to storytelling, content presentation and outreach. Conduct research and SEO guidelines, using your high level of creativity and data -driven insights to define, write and edit content that will engage with developers. Research the web and communicate with internal WPT engineers to develop compelling WPT product articles Run content programs from start to finish: setting up strategy sessions, building content programs, leading teams and relationship with our developers, writing and editing, measuring and optimizing results. Work across departments and teams to enhance and improve our content. Create and maintain relationships with external sources that can provide unique and authentic content to our website. Help define new processes and workflows to expand our multimedia capacity and bring original strategies to improve our content. Qualifications +5 years of experience in content writing -related field +4 years of experience as a technical writer/blogger Great writing, editing and digital marketing strategy skills Proven track -record defining creative editorial strategy for brands, planning and leading developer programs Ability to grow an external network of writers and contributors within the developer space Passion for story and content as well as a creative mindset Ability to research and assess data to create visualizations, maps and other interactive experiences Avid consumer of all types of media Excellent written and verbal communication skills Strong attention to detail Able to write in explanatory and procedural styles for multiple audiences Benefits Competitive Salary Full medical and dental benefits coverage 401k Contribution Paid Vacations

Job Description Eram Talent, a renowned talent acquisition company, is seeking an experienced Technical Writer focused on the Oil & Gas sector to join our team in Saudi Arabia. This role is essential for producing high-quality documentation that captures technical specifications, project methodologies, and regulatory compliance within the oil and gas industry. As a Technical Writer, you will engage with engineers, project teams, and industry experts to develop precise and comprehensive technical documents, ensuring clarity and accuracy in conveying complex information to diverse stakeholders. Your contribution will significantly enhance the organization's communication efforts and promote operational excellence in Saudi Arabia's vibrant oil and gas landscape. If selected, the work location would be onsite at Saudi Arabia. Responsibilities: Draft, revise, and manage technical documentation such as project plans, operational manuals, safety protocols, and regulatory submissions pertinent to the Oil & Gas sector. Collaborate with engineers and project managers to gather essential information, ensuring documentation reflects current practices and compliance standards. Provide editorial support by reviewing technical articles and papers for clarity, consistency, and compliance with industry standards. Facilitate the documentation of technical procedures and workflows, including formats for peer-reviewed submissions to relevant journals and conferences. Ensure documentation adheres to established templates and style guides while maintaining an organized repository of documents. Communicate effectively with stakeholders to clarify technical content and ensure alignment with project objectives. Requirements 5+ years of technical writing experience within the Oil & Gas sector, preferably in Saudi Arabia. Bachelor's degree in Technical Communication, Engineering, or a related discipline. Strong understanding of Oil & Gas industry standards, terminology, and best practices. Outstanding writing, editing, and proofreading skills, with a focus on clarity and attention to detail. Capability to work both independently and collaboratively in a fast-paced environment. Adobe Suite, Microsoft Office, and document management software proficiency. Excellent organizational skills with the ability to juggle multiple deadlines efficiently. Strong interpersonal and communication skills, both oral and written.

Profound is building the marketing platform for the age of superintelligence. Customers no longer start with search engines. They start with answer engines like ChatGPT, Perplexity, and Claude. Profound helps companies understand how AI describes their brand, how customers ask AI about their category, and how to create content that earns visibility in this new distribution channel. We've raised ~$60M from Sequoia, Kleiner Perkins, Khosla Ventures, and South Park Commons. In under a year, we've partnered with hundreds of companies and analyzed hundreds of millions of AI conversations. We're looking for a Technical Writer to establish and build out Profound's initial documentation hub. This role will set the standard for how customers learn and succeed with our platform - from onboarding to advanced workflows. What you'll do Build Profound's first customer-facing documentation hub from the ground up. Create clear, structured product documentation including core knowledge base articles, onboarding guides, “how-to” articles, FAQs, and troubleshooting flows. Partner with product managers, engineers, and customer success to capture product knowledge and turn it into accessible documentation. Develop templates, standards, and style guides for consistent documentation across the company. Continuously refine docs based on customer feedback and product changes. Establish processes that allow documentation to scale as Profound grows. What we're looking for 4+ years of experience in technical writing, product documentation, or knowledge base management. Strong ability to explain complex product workflows in simple, actionable language. Experience launching documentation hubs or scaling them at high-growth startups. Familiarity with knowledge base platforms (e.g. GitBook, Mintlify, Docusaurus, ReadMe, Zendesk Guide). Sharp editorial judgment and attention to detail. Collaborative approach - able to work directly with product and customer-facing teams to gather information. Experience in SaaS, analytics, or marketing technology a plus. Why Profound Play a foundational role in building documentation for a company redefining how brands succeed in the age of AI. Work alongside a team from Uber, Datadog, DeepMind, Microsoft, and HubSpot. Shape the experience for customers adopting a new category of technology.

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Responsibilities: • Research, write, and maintain high-quality learning production process documentation. • Develop self-help guides, consultation templates, and codification of learning production processes. • Shepherd your new and updated content through the review/revise processes. • Manage the timely production, publication, and localization process for your documentation?often tied to production changes. • Help Instructional Designer with other related tasks, as needed. Qualifications Minimum qualifications • BA Degree in Tech Writing, computer science and/or technology disciplines is preferred and/or equivalent work experience in Technical Writer • 4+ years of experience in a Technical Writer positions supporting Instructional Design • 4+ years relevant work experience, particularly documenting processes, standards, and guidelines • Ability to learn technical information quickly and explain it in simple terms targeted to the audience • Thrive in a fast-paced environment and cope well with frequently changing requirements • Ability to work independently and maintain multiple assignments at once • Effective researcher, sensitive to other people's time • Proficiencies HTML, Photoshop, and SnagIt • Experience documenting internal operational processes • Experience developing self-help or other user facing artifacts • Proficiencies Google docs and/or MS Office Nice to have • Experience and/or Comfortable using Google apps Additional Information Kushal kumar Ph: ************

Viam helps companies unlock the power of AI, data and automation in the physical world. We provide a single platform for engineers of all disciplines to solve problems together and build solutions that are fast and future-proof. Viam powers solutions across robotics, food and beverage, climate tech, marine, industrial manufacturing, and more. Founded in 2020 by former MongoDB co-founder and CTO Eliot Horowitz, Viam is headquartered in New York City. Role summary As a Staff Technical Writer, you'll own the quality and consistency of Viam's developer-facing documentation. Your work spans all four documentation types: reference docs, explanations, tutorials, and how-to guides. You'll transform rough drafts, working code, and technical walkthroughs into polished, publishable content that helps developers understand and adopt Viam. You'll also develop docs from scratch through close collaboration with product engineering teams. What you'll do * Write and edit documentation that helps developers integrate Viam into their projects, from first API call to production deployment * Maintain documentation standards and style guidelines that ensure consistency as content scales * Contribute to and improve our documentation toolchain, including our Hugo framework, GitHub Actions workflows, and Vale linting configuration * Review code samples for accuracy and clarity, working with engineers to resolve issues * Contribute to information architecture decisions-how content is organized, navigated, and discovered * Ensure documentation stays current as the platform evolves, identifying gaps and outdated content proactively * Build robots and write programs using Viam yourself-we believe the best documentation comes from firsthand experience with the platform What you bring * Experience writing documentation for developers, with a portfolio that demonstrates your ability to explain technical concepts clearly * Enough technical fluency to work through tutorials independently, run code samples, and identify errors-you don't need to be an engineer, but you need to be technically curious and comfortable at the command line * Experience with docs-as-code workflows: Git, Markdown, static site generators (Hugo experience is a plus) * Familiarity with documentation automation-linting tools like Vale, CI/CD pipelines, GitHub Actions, or scripting to improve workflows * Strong opinions about what makes documentation good, backed by experience seeing what works and what doesn't * The ability to give and receive editorial feedback constructively * Experience or genuine interest in working with physical hardware-you'll be building robots as part of this job * Experience with robotics, IoT, or industrial automation is a plus but not required In 3 months * You understand the Viam platform and feel comfortable assembling robots based on tutorials and writing small programs for robots with our SDKs * You are comfortable with our toolchain and have started contributing improvements to our workflows * You are comfortable discussing the product with our engineers for documentation purposes * You have shipped polished documentation for at least one major platform feature * You've completed significant revision of a section of docs. In 6-12 months * You are continuing to revise and improve the Viam documentation * You are improving the documentation based on qualitative and quantitative data * You are building out or curating content to enable developers without hardware experience to use Viam * You have established documentation standards that scale as the team and content grow * You have made measurable improvements to our documentation infrastructure and automation The starting salary range for this role is $165,000 - $235,000/year. Full-time Benefits: Viam's base salary range for this role is posted above. Your exact offer will vary based on factors, including experience level, skillset, market location, and balancing internal equity relative to peers at the company. We recognize that the person we hire may be less experienced, or more senior, than this job description as posted. In these situations, the updated salary range will be communicated to you as a candidate. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more. * 100% covered medical/dental/vision insurance plans, commuter benefits * 25 days paid vacation and generous holiday observances * Free lunch every day that you're in the office * One Medical Membership * Citi Bike memberships * Monthly wellness stipend to be used for a variety of fitness-related items like gym memberships, fitness classes, fitness equipment, and more * Paid parental leave * Reproductive Health Benefits, including Fertility Benefits and Abortion Access Travel Benefits Values: * Vision Driven * Collaborate Openly * Act Decisively * Succeed Through Diversity * Hold Ourselves Accountable * Lead with Curiosity To all recruitment agencies: Viam does not accept unsolicited agency resumes or calls from recruitment agencies or search firms. Please do not forward resumes to our jobs alias or Viam employees. Viam is not responsible for any fees related to unsolicited resumes.

This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description • Must have excellent interpersonal, communication, presentation, writing, analytical, problem solving, information gathering skills and ability to translate technical aspects into comprehensible documentation. • Minimum of 5 years of experience as a Technical Writer working with project teams in complex system developments and expertise in developing technical documentation for database management systems with focus on version control. • Experience identifying documentation requirements through discussions, observations and comprehension of the various data management activities. • Ability to produce documents, instructional manuals and illustrations in simple English with appropriately minimal technical jargon, fewer instructions, terse and easy to use. • Ability to organize, write and present the written material for multiple audiences. • Experience documenting different types of requirements specifications and flow charts. • Ability to manage multiple projects/tasks of varying complexities and work independently with users with minimal oversight. • Proficiency in MS Office (including PowerPoint and Visio). Qualifications Preferred Experience: • Experience documenting Mainframe and Distributed systems • Experience documenting Data Dictionary and Business Rules • Understanding Data Management systems and Databases • Experience in Data Modeling • Experience in Pension Systems is a plus Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130

Job Title: Lead Technical Trainer/WriterDETAILS: • Duration: Direct Hire • Salary: $85,000 - $111,000 depending on experience • Shift: Monday to Friday, standard daytime hours We are currently seeking a Lead Technical Trainer/Writer for a full-time, direct hire opportunity in Yonkers, NY.Primary Objective: To lead technical training efforts in the field and ensure all training programs and materials meet FRA standards and client requirements, while maintaining logistical oversight and instructional consistency across teams.Essential Functions: • Lead training efforts in the field • Draft training materials based on vendor data, draft manuals, and direct observation • Verify compliance with all FRA training requirements, including 49 CFR 238.109 • Proofread and edit vendor documents to ensure completeness and accuracy • Assign and clarify responsibilities when multiple instructors are used in a course • Manage all logistics for training, including personnel, tools, and consumables • Monitor vendor and subcontractor quality during classroom instruction • Deliver training classes covering familiarization, FRA regulations, subsystem integration, and interface • Serve as primary point-of-contact between, vendors, and the Authority • Draft formal communications to, vendors, and the Authority as directed • Coordinate training classes at Authority sites and ensure all documentation and equipment are available • Collaborate with Engineering Department to address technical questions from trainees • Ensure timely delivery of all contract training deliverables to the Authority • Assist in course curriculum design and scheduling for new contracts • Provide written evaluations of courses and instructor performance after each session • Support the Manager and Assistant Manager of Training and Manuals in staff development Education Requirements: • Bachelor's degree (BA or BS) required • Formal technical training (e.g., Military Electronic Courses) a plus Qualifications: • Minimum of 5 years' experience delivering technical training; prior rail car industry experience strongly preferred • Flexible and solutions-oriented approach to field-based problem solving • Willingness to travel at least 20% of the time • Ability to work independently with minimal supervision • Proficiency in Microsoft Word, Excel, and PowerPoint • Experience with Adobe FrameMaker and/or vector graphics tools (CorelDraw, Adobe Illustrator, or AutoCAD) is a plus Work Environment: This role involves both office-based documentation and on-site fieldwork, including coordination with vendors and hands-on engagement with rail cars and training equipment. Candidates should be comfortable navigating both technical documentation and real-world application.Company Overview: Founded in 2010, Top Prospect Group was created with a focus on matching high-quality candidates with top clients while fostering an environment where success is shared by all. In 2023, the company was acquired by HW Staffing Solutions, expanding its service offerings to include technology and professional services.Qualified candidates are encouraged to apply immediately! Please include a clean copy of your resume, salary expectations, and any references in your application.#INDTPGSHELTON

Take the next step in your career path and join a team that facilitates the efficient operation of our Group Underwriting organization. As the Group Underwriting Senior Technical Writer in Group Benefits Underwriting, you will collaborate with colleagues in Underwriting, Underwriting Operations, and other functional areas to ensure that our colleagues have all the information needed to perform. This requires being systematic in analyzing, developing, validating, and publishing information about processes, policies, and our systems. This role also requires an ongoing evaluation of the information management and communication approach and continuous improvement of our processes, based on input from our colleagues and industry best practices. **You are:** + A team member who can manage multiple priorities, and who is passionate about logically organized and comprehensive information for our Group Underwriting colleagues. + Work together with teammates, content contributors, SMEs, leaders, and other interested parties on projects and to consistently improve our information management approach. + Skilled in documentation tools like Microsoft Word, SharePoint, and other web based knowledge management or online help systems; familiarity with policy administration systems is a plus. + Ability to interpret and document sophisticated underwriting processes, risk assessment criteria, and decision-making frameworks. + Comfortable working with underwriting teams, product managers, legal, and IT to gather source material and validate content. + Familiarity with regulatory standards and documentation practices in insurance. **You have:** + Proficiency in writing and editing technical content related to complex business processes, preferably in regulated industries such as insurance or healthcare. + A 4-year college degree in English, Communications, Technical Writing, or a related field, or equivalent work experience. + Knowledge of Group insurance products and services (a plus). + Project management experience (a plus). + Familiarity with process improvement and process design (Lean Six Sigma). + Experience completing tasks in a disciplined manner and meeting deadlines. + Optional: Ability to develop training materials using instructional design principles. **You will:** + Independently lead the development of reference information for complex projects to support the effectiveness and efficiency of our Group Underwriting organization. This information is commonly related to new products, policies, systems, tools, and processes. + Create Underwriting-specific content for our Information Management System (IMS). + Occasionally lead the weekly publication of the newsletter for all of Group Underwriting. + Lead the review process of existing Group Underwriting policies with team members. + Collaborate with the Information Management and Learning team to coordinate and work together on projects, and at times manage communications. + Collaborate with various areas including compliance, legal, and IT. **Location:** + Preferred location is Guardian's Office in Bethlehem, PA. 3 days onsite Hybrid **Salary Range:** $67,450.00 - $110,815.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com . Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.

Description The Opportunity:As an Editor II at ZDNET, you'll help readers navigate the most transformative (and often confusing) era in technology history. We are looking for an enthusiastic skeptic: someone who sees the world-changing potential of AI but can also spot the hype and call it out, too.You'll work fast to write and edit stories on AI and other emerging technology, translating complex breakthroughs into clear, actionable stories. Whether it's a breaking product launch or a deep-dive investigation into an industry controversy, you'll help our audience parse what they really need to know about tech news each day and why Key Responsibilities: Daily News & Analysis: Write, edit, and publish high-impact daily stories on AI and emerging tech. The "Enthusiastic Skeptic" Lens: Critically evaluate new AI tools, features, and models. You'll spotlight innovation while asking the hard questions about data privacy, bias, and practical utility. Source Development: Build relationships with key AI players - from Big Tech to startups - to secure exclusives, embargoed briefings, and "inside-the-lab" access. Original Reporting: Go beyond the press release. Conduct interviews with researchers, developers, ethicists, and other experts to provide original insights. Multimedia Storytelling: Craft compelling headlines, select eye-catching visuals, and collaborate on social or video content to reach our audience where they are. Comprehensive Coverage: Produce a mix of content, including quick news hits, "how-to" guides for AI workflows, and long-form features that cement ZDNET's authority. Event Coverage: Be on the front lines of major industry announcements, from OpenAI DevDay and Google I/O to CES and Apple events. Job Qualifications: 2+ years of tech journalism experience with a demonstrable interest in AI, machine learning, or software ecosystems. The Skeptic's Eye: A natural ability to spot "AI-washing" and a commitment to investigative curiosity and accuracy. Exceptional Clarity: You can explain a neural network or a Large Language Model (LLM) to a beginner without losing the nuance. Agility: Ability to thrive in a fast-paced "newsroom" environment where priorities can shift with a single social media post or product drop. Data-Driven: Experience using analytics to understand what readers care about and optimizing content for performance. Growth Mindset: You are hungry for feedback and eager to evolve your reporting style and learn new topics as the tech landscape changes. Social Media Savvy: Experience building a brand or community on platforms like Instagram, LinkedIn, or TikTok. On-Camera Presence: Comfort hosting short-form video explainers or appearing on tech podcasts. Hands-on Technical Skills: Experience using AI tools in your daily workflows. About Ziff DavisZiff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals - Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, ZDNET, CNET, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security. Our Benefits ZDNET offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental, and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan.We are committed to work-life balance with Flexible Time Off, Volunteer Time Off, and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally.At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then ZDNET is the place for you. Compensation Range Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. This is a union position covered by the NewsGuild of New York (LINK: ********************* The contractual salary minimum for this position is $78,000.Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. We are committed to maintaining a safe and professional work environment for all employees. #CNETGroup

About the Team: The WSJ Opinion section has long served as a forum for intelligent, values-driven commentary, dedicated to advocating a consistent philosophy that can be summed up as 'free markets, free people.' While we aim to persuade, every word we publish is the product of rigorous reporting, research and debate. WSJ Opinion offers sharp, original analysis and strong points of view on the news of the day. This position will play a central role in expanding that voice through a new, states-focused newsletter product and companion column that brings the WSJ Opinion section's perspective to state and local issues across the country. About the Role The Wall Street Journal Opinion section is looking for a New York-based editor and writer to create, launch and lead a new states-focused newsletter and column. This person will shape the editorial and strategic direction of a twice-weekly newsletter offering analysis and commentary on regional political and economic developments that reflect the Journal editorial page's free market philosophy. As an editorial leader, this person will develop and execute the newsletter from concept to launch, owning its editorial identity, tone and growth strategy. They will edit all major pieces, ensuring the product's voice and quality align with Opinion's standards, as well as contributing their own commentary and editorials to the newsletter and column. They will also be responsible for managing two direct reports, guiding their research, writing, editing and story development. This person will collaborate directly with senior leadership, including the Editorial Page Editor, Opinion Managing Editor and other stakeholders, to shape the strategic vision for the newsletter and identify opportunities for editorial spin-offs and cross-platform integration. This is a hands-on leadership role ideal for an entrepreneurial editor-writer eager to build a new product from the ground up, combining editorial excellence with audience insight and product innovation. The goal is to target a new and broader audience particularly interested in region-specific content by delivering high-quality, compelling commentary and insights on developments in the states with a focus on politics and economics. Applicants should include a cover letter and resume. You Will: + Lead the creation and launch of a new, twice-a-week states-focused newsletter and column, from concept development to ongoing editorial production. + Develop arguments and write persuasive opinion articles for the newsletter/column. Edit, oversee and curate commentary with an emphasis on regional political and economic issues consistent with the Journal editorial page's free market philosophy. + Manage and develop a team of two opinion writers/researchers, providing editorial guidance, performance feedback and professional growth opportunities. Provide guidance on the selection of region-specific topics that are of interest to the Journal's Opinion audience. + Define and execute the content strategy in collaboration with the Editorial Page Editor, Opinion Managing Editor and other senior Opinion editors, using data and audience insights to guide editorial decisions. + Collaborate with cross-functional teams-including data, SEO, audience and social media-to optimize reach, engagement and subscription growth. + Partner with editorial board members, writers, columnists and features editors to adapt their work for newsletter audiences, as well as collaborate on editorial spin-offs that would publish in the Review & Outlook section. + Represent the newsletter's vision in editorial meetings and cross-departmental initiatives. + Participate in editorial board meetings. You Have: + 8+ years of experience in journalism, including editing, editorial writing or commentary and reporting, with a strong focus on political or economic content. + Proven experience launching or leading editorial products, particularly newsletters, with measurable audience engagement success. + Deep understanding of the Opinion section's guiding philosophy and principles, with the ability to articulate them in compelling, accessible writing. + Demonstrated excellence in writing, editing and headline creation, especially for digital and email formats. + Management and leadership skills, with experience overseeing writers and coordinating with senior editors. + Ability to thrive under deadline pressure and adapt quickly to breaking news. + Willingness to work flexible hours as needed for major news developments. Our Benefits + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Commuter Transit Program + Subscription Discounts + Employee Referral Program \#LI-Hybrid Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Editorial Job Category: Editorial/Journalism Union Status: Non-Union role Pay Range: $185,000 - $230,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 50415

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Strategic Proposals Writer at Via, you will work to improve mobility by forging new partnerships with public transit providers through thoughtful, exceptionally-written proposals. Working with senior members of the Strategy Team, you will develop a deep understanding of potential partners' transportation challenges and goals, learn Via's unique technical and operational strengths, and coordinate high-quality written proposals for effective shared mobility services. What You'll Do: Hone your strategic thinking skills by coordinating with Via's Partnerships, Expansion, and Finance teams to develop strategies for winning high-stakes, competitive procurements. Absorb complex product specifications and distill into clear, easily-digestible prose. Generate compelling original content by ascertaining a potential partner's needs and deploying your familiarity with Via's technology and operational capabilities, transit norms, and the latest innovations from across the industry. Lead competitive procurements from beginning to end -- through evaluation, creation of exceptional proposal content, review, and submission. Conduct rigorous research on global mobility trends by analyzing news stories, new service announcements, scopes of work, and other forms of information and synthesizing findings into insightful commentary. Skillfully manage communications with potential partners over the phone and email. Support senior team members during interviews with cities and transit agencies. Who You Are: Meticulous and strategic; you can pay attention to every detail in a complex project while, at the same time, relating each of them to the big picture in a coherent way. An exceptional writer and communicator with an instinctive appreciation for tone and structure; your colleagues have told you that they enjoy reading your work (and maybe you've even won awards). Socially-minded, action-oriented, and passionate about urbanism; you understand the importance of public transit and are motivated to improve worldwide access to mobility. Able to quickly switch gears to coordinate with teams across the company and team members from associate-level to C-suite. An academic high-achiever, preferably in the humanities, social sciences, or another field that requires regular long-form writing and argumentation (undergraduate degree required; advanced degree preferred). It's a plus if you have created and published an original and thoughtful essay, op-ed, or other piece of content; bonus points if it is on the subject of technology, transit, urbanism, mobility, business strategy, or a related topic. It's a plus if you have led (or played a leading role in) the development and success of a business or public sector proposal/pitch/deal/etc. It's a plus if you have prior experience at a startup, transportation consulting firm, management consulting firm, or in the public sector. Compensation and Benefits: All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data Salary Range: $85,000-$160,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer. #LI-TS2

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). The Role As the second hire on Kaizen's Proposal team, you'll step into a unique role that blends proposal writing and market research. You'll own the development of persuasive, well-structured RFP responses for local governments, particularly in parks and recreation, while also exploring new verticals where Kaizen can grow. This is a high-impact position: you'll craft the narratives that win competitive RFPs, shape the processes that will scale as the team grows, leverage AI tools to drive efficiency and effectively manage volume, and contribute to Kaizen's long-term strategy by connecting research insights to new opportunities. It's a great fit for someone who loves writing, thrives on structure, and is energized by the chance to influence company growth through both storytelling and strategy. Who You Are You have a proven track record of writing and winning proposals for state and local governments; experience in parks and recreation is a strong plus. You're a strong writer and editor who can translate technical concepts into clear, compelling language for public sector audiences. You're curious and analytical, with an interest in researching new markets and verticals to inform company strategy. You're organized, detail-oriented, and thrive in environments with multiple simultaneous deadlines. You bring a mix of independence and collaboration, comfortable working cross-functionally while also owning your projects end-to-end. You're excited by the opportunity to help build and scale a proposal function in a fast-growing startup. What You'll Do Write winning proposals: Own the development of high-quality, compliant, and persuasive RFP responses for state and local governments. Explore new verticals: Conduct market research and synthesize insights that guide Kaizen's entry into adjacent spaces beyond parks and recreation. Collaborate across teams: Work closely with product, partnerships, engineering, and leadership to gather inputs and shape compelling narratives. Build scalable processes: Help refine our proposal library, templates, and workflows so we can move faster as the team grows. Champion AI-driven efficiency: Integrate AI tools into daily workflows to maximize productivity and increase intake while maintaining excellence in proposal standards. Balance deadlines and strategy: Deliver on immediate proposal priorities while contributing to Kaizen's broader market strategy. Be a thought partner: Work alongside our Proposal Manager to establish best practices and continue laying the foundation for a growing team. What You Bring 5+ years of experience in proposal writing or management, ideally with exposure to public sector RFPs. Demonstrated success in winning competitive proposals at the city, county, or state level. Strong writing, editing, and proofreading skills tailored to the public sector. Ability to conduct market research and connect insights to actionable strategy. Excellent project management skills with experience managing multiple, complex deadlines. Proficiency with tools like Loopio, InDesign, Figma, and proposal management platforms. A self-starter mindset and the ability to thrive in a fast-paced, evolving environment. Base Salary is $100k - $140k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option. 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.