IT Business Analysts - Equity Operations ASO/VP
Technical writer job in New York, NY
The Global Markets & Risks Booking and Post Trade IT team is responsible for booking and post trade applications for Equity Derivatives, Securities Lending, Global Macro (Rates, FX, Commodities), Credit Front Office and Support Functions teams. The team is involved in the different phases of application development: user needs collection, analysis, design, implementation, delivery, support, and maintenance, within an agile framework.
We are seeking a Operations IT Business Analyst specializing in:
Equities Booking and Post-Trade domain, particularly in areas such as Equity/Securities Lending, Operations, Compliance, and Accounting (Loanet, Sophis, Broker Dealer back-office applications, …)
Collateral Management and Cash Management in external and internal applications (Calypso…) for Global Markets activities.
The candidate will primarily be involved in Business Analysis to help implement new features in the supported applications, and in functional support for end-users in Operations. He/She/They will work closely with Operations and global IT Teams and will have a good knowledge of financial products and Operations.
The candidate's responsibilities will include gathering requirements from operations, writing business requirements, creating mockup screens or proofs of concept, liaising with IT developers (both locally and in Head Office), defining and executing test scripts, and coordinating with end-users for User Acceptance Testing (UAT). Additionally, the candidate will be responsible for functional support and will assist with planning and status reporting.
Main responsibilities include:
Business Analysis / Project Management:
Collaborate closely with user representatives (traders, operations personnel, etc.) to gather and document business requirements.
Conduct and document impact and gap analyses.
Evaluate IT solutions to determine the best fit for business needs.
Develop user stories and detailed functional specifications for IT development teams.
Define and execute test scripts.
Coordinate User Acceptance Testing (UAT).
Engage in project scoping and planning, progress reporting, and the identification and management of issues and risks, ensuring effective communication throughout.
Functional Support / Maintenance:
Provide day-to-day support for Booking and Back Office applications, including
booking, straight-through processing, settlement, clearing, reporting, and accounting.
collateral management, cash management, straight-through processing, settlement, clearing, reporting, and accounting.
Qualifications :
Bachelor Degree in Computer Science / Finance
Experience in IT business analysis for Back Office in the Finance industry
Functional knowledge of Equity/Securities Lending activities from a operations perspective including booking, settlement, clearing, reporting and accounting for US broker dealer.
Functional knowledge of Equity and fixed income activities from a collateral and cash management perspective. Knowledge of booking, settlement, clearing, reporting and accounting is a plus
Familiarity with Collateral and Cash Management systems (Calypso or equivalent).
Familiarity with Broker Dealer systems (e.g., Phase 3/Shadow Suite), and trading systems such as Sophis (or equivalent), Smart Loan, Loanet,.
Knowledge of SQL, Jira, Confluence
Strong communication skills.to effectively support the needs of Operations and Front Office teams
Ability to quickly prioritize and multi-task in a fast-paced environment on multiple applications
Strong analytical and problem-solving skills
Detail oriented with the ability to multi-task
Strong interpersonal and organizational skills
Knowledge in Agile scrum practices and methodologies is a plus
Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law.
Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities.
The salary range for this position will be between $145,000 - $180,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance
IT Business Analyst - Front Office IRD
Technical writer job in New York, NY
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 850 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Contract Type: Long-term consulting assignment with our client, Full time W2 role with Quanteam
Context
The project involves the migration of front-office rate derivatives activities to a new real-time aggregation tool, used for intraday data analysis and reporting.
The consultant will join the New York Front Office IT team to support the migration to Active Pivot and ensure alignment with the global team while maintaining coverage of the Rates and LATAM IRD desks.
Main Responsibilities
Act as the Business Analyst for the Rates stream in New York.
Work closely with Front Office (Traders, Quants, and IT) teams to define and refine business requirements.
Coordinate with the Paris and Asia teams to ensure global consistency in deliverables and processes.
Support the migration from legacy systems to Active Pivot, including data validation, functional testing, and production readiness.
Analyze and document Rates product workflows (Swaps, Options, IRD, LATAM products).
Collaborate with quantitative analysts to understand and validate pricing models and P&L calculations.
Manage project tracking and progress in JIRA, ensuring timely delivery of milestones.
Contribute to testing, UAT coordination, and functional sign-offs.
Support the continuous improvement of Nexus and related tools after go-live.
Required Skills & Experience
10+ years of experience as a Business Analyst in Capital Markets.
Strong expertise on Interest Rate Derivatives (IRD) and Rates desks.
Deep understanding of front-office workflows, pricing, and P&L components.
Experience working with Summit or similar trading systems.
Excellent communication skills and ability to interact directly with traders and quants.
Experience with JIRA and agile delivery environments.
Knowledge of Active Pivot or Atoti (strong plus).
Technical literacy: ability to run SQL queries and basic scripting (Python preferred).
Strong analytical mindset, structured documentation, and coordination skills in a multi-location environment (Paris / NYC / Asia).
Nice-to-Have
Exposure to LATAM fixed income products.
Hands-on experience with Active Pivot / Atoti configuration.
Knowledge of data visualization or PnL explain tools.
Technical Writer, NY
Technical writer job in New York, NY
MEET THE SMART SAFETY COMPANY
At Safe Fleet our name says it all. We make fleet vehicles - and everyone in and around them - safer. Our fleet safety platform brings together best-in-class products, ground-breaking technology, and a 100-year history of fleet know-how and innovation to solve the world's biggest fleet safety problems.
Our core value is safety. Without safety first, efficiency and productivity are not possible. This is true for our products, our culture, and our relationship with our community. Our vision is to reduce preventable deaths and injuries in and around fleet vehicles with a goal of ZERO accidents.
We are re-defining what safety means for fleets of every type - from school buses to waste collection trucks, firefighting to utility vehicles, police cruisers to delivery vans.
Whether you work in our Charlotte plant to build life-saving stop arms for school buses, or design advanced camera vision products in our Vancouver office, forge valves and high-quality nozzles to fight fires, or dream up new ways to protect fleet operators in our Corporate HQ in Kansas City, you'll contribute to our goal to keep everyone safe.
We are a fast-growing manufacturing, service, and technology company with over 1700 employees in over 15 locations across Canada and the US. We're looking for motivated self-starters with innovative thinking to join our team and help us achieve our growth and performance goals. Sound like you?
JOB SUMMARY
This role is responsible for developing clear, user-friendly documentation that supports products, services, and internal processes. It involves close collaboration with engineering, product management, and customer support teams to ensure accuracy and usability. The position requires field work during prototype builds and installations, a flexible schedule to accommodate project timelines, and occasional night work. A background in mechanical or manufacturing environments-preferably automotive-is considered an asset.
ESSENTIAL DUTIES & RESPONSIBILITIES
Develop and maintain high-quality documentation including user manuals, installation guides, API documentation, release notes, and training materials.
Translate complex technical concepts into accessible language for various audiences, including law enforcement, IT professionals, and end-users.
Collaborate with cross-functional teams to gather information and ensure accuracy and completeness of documentation.
Create visual aids such as diagrams, flowcharts, and screenshots to support written content.
Manage documentation lifecycle: drafting, editing, reviewing, publishing, and updating content as needed.
Ensure all documentation complies with company standards, branding, and regulatory requirements (e.g., CJIS, FedRAMP).
Assist in the development of content for proposals, presentations, and marketing collateral when needed.
Provide on-site support during prototype builds and installations to capture accurate processes and develop field-ready documentation.
Adapt to flexible schedules, including occasional night work, to align with installation and testing timelines.
New York Salary Range $80,000 - $100,000 USD
The final offer will be determined based on a combination of factors including skills, experience, and alignment with the role's responsibilities.
Candidates at the lower end of the range will meet the core qualifications and demonstrate strong potential to grow within the role.
Mid-range offers reflect a solid match with the role's technical and collaborative requirements.
Offers at the top of the range are reserved for candidates who bring exceptional qualifications, specialized expertise, or unique value that significantly exceeds the baseline expectations
Bachelor's degree in English, Technical Communication, Computer Science, or a related field.
3+ years of experience in technical writing, preferably in public safety, law enforcement, or technology sectors.
Proficiency with documentation tools such as Adobe FrameMaker, MadCap Flare, Microsoft Word, and/or Markdown.
Proficiency with Adobe Suite including Adobe InDesign, Adobe Illustrator, Adobe Acrobat, Adobe Photoshop, etc.
Familiarity with content management systems (CMS) and version control tools (e.g., Git).
Strong understanding of technical concepts such as APIs, cloud platforms, cybersecurity, and software integrations.
Excellent written and verbal communication skills.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Ability and willingness to work in the field and travel as needed.
Flexible schedule to accommodate prototype and installation timelines, including occasional night work.
Background in mechanical or manufacturing environments; automotive experience is highly desirable, as is hands-on familiarity with installation processes or prototype development.
Knowledge of CJIS, NIJ, or other compliance standards and/or experience with video surveillance, evidence management systems, or public safety technologies would be an asset.
At Safe Fleet, we are an equal opportunity employer that is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We embrace diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We promote fair and equitable hiring practices and foster a culture of inclusivity and respect.
Technical Writer | Housing
Technical writer job in New York, NY
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team-bringing everything they need for their home into one place.
Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.
About The Role
We're seeking a Technical Writer to play a crucial role in supporting EliseAI's Learning & Development (L&D) initiatives. This role is central to ensuring that our customers have access to clear, accurate, and user-friendly documentation. You'll be responsible for transforming insights from customer interactions, support tickets, and product releases into comprehensive resources that drive adoption and success. You'll also work closely with the Customer Education Specialist and cross-functional teams to prioritize and execute documentation needs.
Key Responsibilities
Develop and maintain a wide range of documentation, including user guides, FAQs, troubleshooting guides, and release notes
Translate technical product details into clear, accessible resources tailored to diverse customer needs
Ensure all customer-facing documentation is up-to-date and reflective of the latest product features and best practices
Work closely with the Customer Education team to identify gaps in customer resources and create documentation that complements training initiatives
Analyze customer support tickets to uncover recurring themes and pain points, addressing them proactively through improved documentation
Collaborate with the Customer Success, Product, and Support teams to align documentation priorities with business goals and customer feedback
Maintain a documentation roadmap to ensure timely delivery of resources that support key product launches and updates
Implement documentation best practices to enhance usability, consistency, and accessibility, while continuously auditing and refining existing resources
Contribute to the evolution of EliseAI's L&D strategy by proposing innovative ways to engage customers through documentation
Will leverage customer interactions and product usage data, and will identify opportunities for new or enhanced documentation and act as an advocate for customers by ensuring that documentation provides practical, actionable solutions to real-world challenges
Attract top-tier talent to join our driven team
Requirements
3+ years of experience in technical writing, documentation development, or a related field, ideally within SaaS or AI industries
Exceptional writing skills with the ability to simplify complex technical information for various audiences, along with familiarity with documentation tools
Strong organizational skills, a proactive and collaborative mindset, and the ability to quickly learn EliseAI's platform are essential
Preferred experience includes working knowledge of L&D principles, familiarity with customer success strategies, Zendesk, and understanding of how documentation supports customer adoption
The role requires a willingness to occasionally travel for on-site collaboration or customer visits (approximately 10% of the time)
Willingness to work in person at our office 4-5 days a week
Why Join
Growth and impact. It's not often that you can get in on the ground floor of a funded (unicorn!) startup that's scaling. That means that instead of following a playbook, you'll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You'll learn what works when you succeed and what doesn't when you fail. Either way, the rest of the team will be here to support you.
Benefits
In addition to the growth and impact you'll have at EliseAI, we offer competitive salaries along with the following benefits:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!
Job Compensation Range
The salary range for this role is $70,000 - $100,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at **********************
Auto-ApplyTechnical Writer
Technical writer job in Hoboken, NJ
Company Mission
At Playbook we believe that everyone deserves the ability to get ahead with incredible sports & academic programs. Through our best in class technology and integrated platform services we are revolutionizing the way that sports, education, and activity entrepreneurs launch and manage programs for students and communities across the world.
We have an amazing list of customers and partners including professional sports teams, fortune 500 companies, and 100's of leading sports and activity organizations across the country. We also have established partnerships with star athletes including Kristaps Porzingis, Didi Gregorius, and over 30 other professional athletes and influencers who embody our values and support our mission.
About the Role
Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS serving small sports, fitness, and activity organizations. Additionally, the ideal candidate will help with internal technical documentation and the documentation of developer requirements in Jira. We are seeking an experienced technical writer who is passionate about our mission with strong attention to detail and a track record of efficiently delivering exceptional knowledge base content. It's a bonus if you have experience being part of scrum processes and are able to provide references who can confirm that you write incredibly clear and comprehensive Jira tickets.
Tasks, Duties, Responsibilities
Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles.
Communicate complex technical details to audiences of highly variable skill levels.
Communicate complex developer requirements to our team of developers in he form of thorough and clear Jira tickets.
Assist in creation of onboarding guides (userpilot/appcues).
Knowledge, Skills, Competencies
Experience in planning, leading, directing, and managing the build out of great knowledge bases for SAAS products. Please share the links to knowledge bases you have worked on including precisely what you did as part of the knowledge base build out and upkeep
Strong ability and proficiency writing and communicating with the english language.
Familiarity with using front-end online publishing languages including HTML, CSS, AWS preferred.
Familiarity with using back-end online publishing languages including python, experience with django preferred but not required
Knowledge of UI/UX terminology.
Ability to work independently and collaboratively in a fast-paced team environment.
Benefits
401(k) and 401(k) matching
Paid Time Off
Health Reimbursement Account (HRA)
Paid Travel Opportunities
Technical writer
Technical writer job in Hicksville, NY
A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job description:
Position: Technical Writer
Location: Hicksville, NY (Long Island)
Duration: 2 Months (extendable)
Only Citizens and GC can apply
Requires a storm plan be submitted each year. The current plan is being reformatted and updated. Looking for an individual to come in to assist with the development of the plan and will be working off standard templates that have already been created.
8 or 9 areas need to be updated. Will be working re-writing section of storm plan, interviewing and obtaining exact steps of each section, creating a check sheet and collaborating with the leads for each area.
• Bachelor's Degree or Equivalent Experience
• 5+ years of experience
• Background in Process Improvement or Process Documentation
• Experience with a Utility or Emergency Preparedness is a bonus
• Word, Excel, PowerPoint
Possibility for extension to the end of Jan 2016. Starting with phone scree and following up with face-to-face interviews.
NO PER DIEM - local candidates only, preferably from Long Island.
Qualifications
GC and citizen
Additional Information
Kind Regards
Harshad BAhekar
Technical Recruiter
Direct Line : 732-429-1922
Website: www.irionline.com
Integrated Resources, Inc.
Technical Solutions Writer (Part Time)
Technical writer job in New York, NY
We are seeking a highly skilled Senior Technical Solutions Writer to join our team. This role goes beyond standard software documentation; you will be responsible for translating complex technical architectures into persuasive proposals and clear, actionable technical solutions. You will work closely with Architects, Product Managers, and Sales Engineering to articulate our value proposition to both developer and executive-level audiences.
Key Responsibilities
Proposal & Solution Design: Lead the writing and editing of technical proposals (RFPs/RFIs) and Statement of Work (SOW) documents, ensuring technical accuracy and a cohesive narrative.
Documentation Lifecycle: Design, write, and maintain high-quality documentation for APIs, SDKs, and system architectures.
Technical Synthesis: Interview Subject Matter Experts (SMEs) to extract complex technical information and convert it into digestible content for diverse audiences.
Content Strategy: Develop and maintain a standardized "Knowledge Library" of technical solution building blocks to accelerate the proposal process.
Visual Communication: Work with design tools to create diagrams, flowcharts, and technical illustrations that explain system logic.
Required Skills & Qualifications
Technical Fluency: Good understanding of software development lifecycles (SDLC), cloud infrastructure (AWS/Azure/GCP), and API documentation (OpenAPI/Swagger).
Strategic Writing: Proven ability to write "persuasive technical" content-balancing technical detail with business value.
Tooling Mastery: Proficiency in "Docs-as-Code" workflows (Markdown, Git, GitHub/GitLab) and documentation tools like MadCap Flare, Stoplight, or Confluence.
Analytical Thinking: Ability to read architectural diagrams or code snippets (JSON, Python, or Java) to understand how a solution works without constant hand-holding.
Project Management: Ability to manage multiple deadlines for competing proposals while maintaining high attention to detail.
Preferred Qualifications
Experience in a Pre-Sales or Solutions Architecture environment.
Background in Computer Science, Engineering, or a related technical field.
Experience using AI-assisted writing tools to optimize content production.
The Ideal Candidate Is...
A Quick Study: You can join a meeting about a new microservices architecture and walk away with a clear outline of how to explain it.
Detail-Oriented: You cringe when you see inconsistent terminology or a broken link in a technical guide.
Proactive: You don't wait for info; you track down the engineer who has the answers.
If you are interested in getting more information about this opportunity, please contact Irina Rozenberg
****************************
at your earliest convenience.
At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.
Easy ApplyWireless Power Transfer Technical/Writer Blogger
Technical writer job in New York, NY
We are Power Center USA Corporation, a division of ALTTRIX Corporation We are in search of talented technical writers/bloggers that can write articles and white papers on Wireless Power Transfer technologies.
You will be the direct voice of the PowerCenterUSA brand, helping the company grow their web based community of users.
Work will take place remotely from home. There will be lots of remote collaboration with our global marketing and content team.
Requirements
Lead, define, and execute high -quality content (web pages, blog posts, news, in -depth stories, users guides, etc.) that reflect the voice, tone and goals of developers.
Facilitate new ideas, tactics and strategies related to storytelling, content presentation and outreach.
Conduct research and SEO guidelines, using your high level of creativity and data -driven insights to define, write and edit content that will engage with developers.
Research the web and communicate with internal WPT engineers to develop compelling WPT product articles
Run content programs from start to finish: setting up strategy sessions, building content programs, leading teams and relationship with our developers, writing and editing, measuring and optimizing results.
Work across departments and teams to enhance and improve our content.
Create and maintain relationships with external sources that can provide unique and authentic content to our website.
Help define new processes and workflows to expand our multimedia capacity and bring original strategies to improve our content.
Qualifications
+5 years of experience in content writing -related field
+4 years of experience as a technical writer/blogger
Great writing, editing and digital marketing strategy skills
Proven track -record defining creative editorial strategy for brands, planning and leading developer programs
Ability to grow an external network of writers and contributors within the developer space
Passion for story and content as well as a creative mindset
Ability to research and assess data to create visualizations, maps and other interactive experiences
Avid consumer of all types of media
Excellent written and verbal communication skills
Strong attention to detail
Able to write in explanatory and procedural styles for multiple audiences
Benefits
Competitive Salary
Full medical and dental benefits coverage
401k Contribution
Paid Vacations
Technical Writer
Technical writer job in New York, NY
Role: Technical Writer JD for Technical Writer: Technical Writer would be responsible for transforming content that is provided, into publication-ready format. The role would demand for: • Formatting the text, adding tool tips, tabular depictions, charts, graphs
• Coordinating layout, adding copy-write requirements, and organization of manuals and guides
• Document prewriting, drafting, revising, editing, proofreading and making manuals/guides/content suitable/ready for publication
• Creating Technical Placemats with particulars around manuals/guides
Required Experience & Skills:
• Outstanding written and oral communication skills; can prepare written communication and conveys this information clearly and effectively through both formal and informal documents
• Demonstrated proficiency in understanding user requirements and implementing them in documentation and videos
• Experience with and knowledge of a range of visual information design techniques
• Demonstrated ability to create engaging and effective instructional training videos
• Ability to quickly learn and communicate technical concepts and procedures
• Ability to recommend or implement improvements in document/s
• Ability to operate independently and as part of a larger team; ability to develop working relationships with other internal groups to meet objectives and complete tasks
• Organized, professional, motivated, deft at making quick decisions
• Demonstrated ability in mastering a complex publishing system
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Writer - Oil & Gas (Saudi Arabia)
Technical writer job in New York, NY
Job Description
Eram Talent, a renowned talent acquisition company, is seeking an experienced Technical Writer focused on the Oil & Gas sector to join our team in Saudi Arabia. This role is essential for producing high-quality documentation that captures technical specifications, project methodologies, and regulatory compliance within the oil and gas industry.
As a Technical Writer, you will engage with engineers, project teams, and industry experts to develop precise and comprehensive technical documents, ensuring clarity and accuracy in conveying complex information to diverse stakeholders. Your contribution will significantly enhance the organization's communication efforts and promote operational excellence in Saudi Arabia's vibrant oil and gas landscape.
If selected, the work location would be onsite at Saudi Arabia.
Responsibilities:
Draft, revise, and manage technical documentation such as project plans, operational manuals, safety protocols, and regulatory submissions pertinent to the Oil & Gas sector.
Collaborate with engineers and project managers to gather essential information, ensuring documentation reflects current practices and compliance standards.
Provide editorial support by reviewing technical articles and papers for clarity, consistency, and compliance with industry standards.
Facilitate the documentation of technical procedures and workflows, including formats for peer-reviewed submissions to relevant journals and conferences.
Ensure documentation adheres to established templates and style guides while maintaining an organized repository of documents.
Communicate effectively with stakeholders to clarify technical content and ensure alignment with project objectives.
Requirements
5+ years of technical writing experience within the Oil & Gas sector, preferably in Saudi Arabia.
Bachelor's degree in Technical Communication, Engineering, or a related discipline.
Strong understanding of Oil & Gas industry standards, terminology, and best practices.
Outstanding writing, editing, and proofreading skills, with a focus on clarity and attention to detail.
Capability to work both independently and collaboratively in a fast-paced environment.
Adobe Suite, Microsoft Office, and document management software proficiency.
Excellent organizational skills with the ability to juggle multiple deadlines efficiently.
Strong interpersonal and communication skills, both oral and written.
Technical Writer
Technical writer job in New York, NY
Profound is building the marketing platform for the age of superintelligence. Customers no longer start with search engines. They start with answer engines like ChatGPT, Perplexity, and Claude. Profound helps companies understand how AI describes their brand, how customers ask AI about their category, and how to create content that earns visibility in this new distribution channel.
We've raised ~$60M from Sequoia, Kleiner Perkins, Khosla Ventures, and South Park Commons. In under a year, we've partnered with hundreds of companies and analyzed hundreds of millions of AI conversations.
We're looking for a Technical Writer to establish and build out Profound's initial documentation hub. This role will set the standard for how customers learn and succeed with our platform - from onboarding to advanced workflows.
What you'll do
Build Profound's first customer-facing documentation hub from the ground up.
Create clear, structured product documentation including core knowledge base articles, onboarding guides, “how-to” articles, FAQs, and troubleshooting flows.
Partner with product managers, engineers, and customer success to capture product knowledge and turn it into accessible documentation.
Develop templates, standards, and style guides for consistent documentation across the company.
Continuously refine docs based on customer feedback and product changes.
Establish processes that allow documentation to scale as Profound grows.
What we're looking for
4+ years of experience in technical writing, product documentation, or knowledge base management.
Strong ability to explain complex product workflows in simple, actionable language.
Experience launching documentation hubs or scaling them at high-growth startups.
Familiarity with knowledge base platforms (e.g. GitBook, Mintlify, Docusaurus, ReadMe, Zendesk Guide).
Sharp editorial judgment and attention to detail.
Collaborative approach - able to work directly with product and customer-facing teams to gather information.
Experience in SaaS, analytics, or marketing technology a plus.
Why Profound
Play a foundational role in building documentation for a company redefining how brands succeed in the age of AI.
Work alongside a team from Uber, Datadog, DeepMind, Microsoft, and HubSpot.
Shape the experience for customers adopting a new category of technology.
Auto-ApplyTechnical Writer, Patient Content
Technical writer job in New York, NY
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
This is a hybrid role, onsite 3x/week in Pittsburgh, PA (Robinson Township), New York City (Flatiron District), or St. Louis (Chesterfield), MO locations.
The Patient Services Operations team is central to advancing our mission to provide affordable care and deliver an exceptional patient experience. We are seeking a Technical Writer to join our Knowledge Management & Communications team. You would be responsible for all patient-facing content within Patient Services Operations. As we redefine how patients access and manage their medications, we need communicators who can make complex healthcare information clear, compassionate, and actionable. This is an ideal opportunity for a detail-oriented communicator who thrives on translating complex processes into clear, empathetic, and actionable content that empowers patients and drives consistency across all touchpoints.
What You'll Do
* Serve as the primary point of contact for all patient-facing support content, including Help Center articles, IVR messaging, and macros.
* Write Help Center articles that empower patients with self-service, and train and optimize our AI Agent to better support customers.
* Design a Help Center structure that is intuitive and easy to navigate.
* Craft sample messaging that accelerates our agents' ability to support patients across all communication channels.
* Design AI-ready content by structuring information that supports conversational AI, ensuring accuracy, clarity, and alignment with patient needs.
* Keep content fresh and relevant by implementing processes that ensure materials reflect evolving team needs, business functions, product details, and program changes, and that updates flow into the AI Agent's training data.
* Audit and refine Help Center content to maintain consistency, accuracy, and trustworthiness across all channels.
* Maintain and refine a style guide to define best practices for creating patient-facing content.
* Collaborate with Marketing, CRM, and Digital Experience teams to drive content consistency across all channels and alignment with BlinkRx's brand.
What You'll Need
* Bachelor's degree with 5+ years of experience in Technical Writing, Content Strategy, Knowledge Management, Communications, or related field. Healthcare experience is a plus.
* Demonstrated experience with technical writing and ability to provide work samples. Experience writing for AI Agent training is a plus.
* Familiarity with AI conversational design, prompt writing, or training AI systems with structured content.
* Strong ownership mentality and high-quality standards. You will be responsible for all of our team's patient-facing content.
* Experience developing and following style guides and tone of voice standards.
* Strong analytical skills and ability to translate raw data and feedback into clear, actionable content improvements.
* Exceptional attention to detail.
* Contact center or customer support content experience is a plus.
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplySenior Technical Writer
Technical writer job in New York, NY
Employment Type: Full-Time, Experienced Department: Technology Support CGS is seeking an experienced Senior Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
* Drafting and development of technical documentation related to a variety of projects in the IT space.
* Work closely with project stakeholders to establish technical processes and procedures.
* Document projects through the SDLC.
* Provide status reports for multiple ongoing projects and related documentation efforts.
* Assist with both user and admin level documentation.
Qualifications:
* Excellent writing and Communication skills.
* 5+ years experience with development of technical documentation.
* 3+ years experience with development of user documentation.
* Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.
* Ability to produce quality work independently or in a group setting.
* Experience with MS Office Suite including Visio.
* Willingness and ability to pass background check/security screening.
Ideally, you will also have:
* Familiarity with Business Intelligence/Analysis applications.
* Experience with Government software development policies and procedures.
* Client facing communication experience.
* Federal Agency issued security clearance.
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Email: [email protected]
#CJ
$81,120 - $117,173.33 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Staff Technical Writer
Technical writer job in New York, NY
Viam helps companies unlock the power of AI, data and automation in the physical world. We provide a single platform for engineers of all disciplines to solve problems together and build solutions that are fast and future-proof. Viam powers solutions across robotics, food and beverage, climate tech, marine, industrial manufacturing, and more. Founded in 2020 by former MongoDB co-founder and CTO Eliot Horowitz, Viam is headquartered in New York City.
Role summary
As a Staff Technical Writer, you'll own the quality and consistency of Viam's developer-facing documentation. Your work spans all four documentation types: reference docs, explanations, tutorials, and how-to guides. You'll transform rough drafts, working code, and technical walkthroughs into polished, publishable content that helps developers understand and adopt Viam. You'll also develop docs from scratch through close collaboration with product engineering teams.
What you'll do
* Write and edit documentation that helps developers integrate Viam into their projects, from first API call to production deployment
* Maintain documentation standards and style guidelines that ensure consistency as content scales
* Contribute to and improve our documentation toolchain, including our Hugo framework, GitHub Actions workflows, and Vale linting configuration
* Review code samples for accuracy and clarity, working with engineers to resolve issues
* Contribute to information architecture decisions-how content is organized, navigated, and discovered
* Ensure documentation stays current as the platform evolves, identifying gaps and outdated content proactively
* Build robots and write programs using Viam yourself-we believe the best documentation comes from firsthand experience with the platform
What you bring
* Experience writing documentation for developers, with a portfolio that demonstrates your ability to explain technical concepts clearly
* Enough technical fluency to work through tutorials independently, run code samples, and identify errors-you don't need to be an engineer, but you need to be technically curious and comfortable at the command line
* Experience with docs-as-code workflows: Git, Markdown, static site generators (Hugo experience is a plus)
* Familiarity with documentation automation-linting tools like Vale, CI/CD pipelines, GitHub Actions, or scripting to improve workflows
* Strong opinions about what makes documentation good, backed by experience seeing what works and what doesn't
* The ability to give and receive editorial feedback constructively
* Experience or genuine interest in working with physical hardware-you'll be building robots as part of this job
* Experience with robotics, IoT, or industrial automation is a plus but not required
In 3 months
* You understand the Viam platform and feel comfortable assembling robots based on tutorials and writing small programs for robots with our SDKs
* You are comfortable with our toolchain and have started contributing improvements to our workflows
* You are comfortable discussing the product with our engineers for documentation purposes
* You have shipped polished documentation for at least one major platform feature
* You've completed significant revision of a section of docs.
In 6-12 months
* You are continuing to revise and improve the Viam documentation
* You are improving the documentation based on qualitative and quantitative data
* You are building out or curating content to enable developers without hardware experience to use Viam
* You have established documentation standards that scale as the team and content grow
* You have made measurable improvements to our documentation infrastructure and automation
The starting salary range for this role is $165,000 - $235,000/year.
Full-time Benefits:
Viam's base salary range for this role is posted above. Your exact offer will vary based on factors, including experience level, skillset, market location, and balancing internal equity relative to peers at the company. We recognize that the person we hire may be less experienced, or more senior, than this job description as posted. In these situations, the updated salary range will be communicated to you as a candidate. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more.
* 100% covered medical/dental/vision insurance plans, commuter benefits
* 25 days paid vacation and generous holiday observances
* Free lunch every day that you're in the office
* One Medical Membership
* Citi Bike memberships
* Monthly wellness stipend to be used for a variety of fitness-related items like gym memberships, fitness classes, fitness equipment, and more
* Paid parental leave
* Reproductive Health Benefits, including Fertility Benefits and Abortion Access Travel Benefits
Values:
* Vision Driven
* Collaborate Openly
* Act Decisively
* Succeed Through Diversity
* Hold Ourselves Accountable
* Lead with Curiosity
To all recruitment agencies:
Viam does not accept unsolicited agency resumes or calls from recruitment agencies or search firms. Please do not forward resumes to our jobs alias or Viam employees. Viam is not responsible for any fees related to unsolicited resumes.
Auto-ApplyNeed Technical Writer
Technical writer job in New York, NY
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
• Must have excellent interpersonal, communication, presentation,
writing, analytical, problem solving, information gathering skills and
ability to translate technical aspects into comprehensible
documentation.
• Minimum of 5 years of experience as a
Technical Writer working with project teams in complex system
developments and expertise in developing technical documentation for
database management systems with focus on version control.
•
Experience identifying documentation requirements through discussions,
observations and comprehension of the various data management
activities.
• Ability to produce documents, instructional
manuals and illustrations in simple English with appropriately minimal
technical jargon, fewer instructions, terse and easy to use.
• Ability to organize, write and present the written material for multiple audiences.
• Experience documenting different types of requirements specifications and flow charts.
•
Ability to manage multiple projects/tasks of varying complexities
and work independently with users with minimal oversight.
• Proficiency in MS Office (including PowerPoint and Visio).
Qualifications
Preferred Experience:
• Experience documenting Mainframe and Distributed systems
• Experience documenting Data Dictionary and Business Rules
• Understanding Data Management systems and Databases
• Experience in Data Modeling
• Experience in Pension Systems is a plus
Additional Information
Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
Lead Technical Trainer/Writer
Technical writer job in Yonkers, NY
Job Title: Lead Technical Trainer/WriterDETAILS: • Duration: Direct Hire • Salary: $85,000 - $111,000 depending on experience • Shift: Monday to Friday, standard daytime hours We are currently seeking a Lead Technical Trainer/Writer for a full-time, direct hire opportunity in Yonkers, NY.Primary Objective:
To lead technical training efforts in the field and ensure all training programs and materials meet FRA standards and client requirements, while maintaining logistical oversight and instructional consistency across teams.Essential Functions:
• Lead training efforts in the field
• Draft training materials based on vendor data, draft manuals, and direct observation
• Verify compliance with all FRA training requirements, including 49 CFR 238.109
• Proofread and edit vendor documents to ensure completeness and accuracy
• Assign and clarify responsibilities when multiple instructors are used in a course
• Manage all logistics for training, including personnel, tools, and consumables
• Monitor vendor and subcontractor quality during classroom instruction
• Deliver training classes covering familiarization, FRA regulations, subsystem integration, and interface
• Serve as primary point-of-contact between, vendors, and the Authority
• Draft formal communications to, vendors, and the Authority as directed
• Coordinate training classes at Authority sites and ensure all documentation and equipment are available
• Collaborate with Engineering Department to address technical questions from trainees
• Ensure timely delivery of all contract training deliverables to the Authority
• Assist in course curriculum design and scheduling for new contracts
• Provide written evaluations of courses and instructor performance after each session
• Support the Manager and Assistant Manager of Training and Manuals in staff development Education Requirements:
• Bachelor's degree (BA or BS) required
• Formal technical training (e.g., Military Electronic Courses) a plus Qualifications:
• Minimum of 5 years' experience delivering technical training; prior rail car industry experience strongly preferred
• Flexible and solutions-oriented approach to field-based problem solving
• Willingness to travel at least 20% of the time
• Ability to work independently with minimal supervision
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Experience with Adobe FrameMaker and/or vector graphics tools (CorelDraw, Adobe Illustrator, or AutoCAD) is a plus Work Environment:
This role involves both office-based documentation and on-site fieldwork, including coordination with vendors and hands-on engagement with rail cars and training equipment. Candidates should be comfortable navigating both technical documentation and real-world application.Company Overview:
Founded in 2010, Top Prospect Group was created with a focus on matching high-quality candidates with top clients while fostering an environment where success is shared by all. In 2023, the company was acquired by HW Staffing Solutions, expanding its service offerings to include technology and professional services.Qualified candidates are encouraged to apply immediately!
Please include a clean copy of your resume, salary expectations, and any references in your application.#INDTPGSHELTON
Technical Writer
Technical writer job in New York, NY
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
Responsibilities:
• Research, write, and maintain high-quality learning production process documentation.
• Develop self-help guides, consultation templates, and codification of learning production processes.
• Shepherd your new and updated content through the review/revise processes.
• Manage the timely production, publication, and localization process for your documentation?often tied to production changes.
• Help Instructional Designer with other related tasks, as needed.
Qualifications
Minimum qualifications
• BA Degree in Tech Writing, computer science and/or technology disciplines is preferred and/or equivalent work experience in Technical Writer
• 4+ years of experience in a Technical Writer positions supporting Instructional Design
• 4+ years relevant work experience, particularly documenting processes, standards, and guidelines
• Ability to learn technical information quickly and explain it in simple terms targeted to the audience
• Thrive in a fast-paced environment and cope well with frequently changing requirements
• Ability to work independently and maintain multiple assignments at once
• Effective researcher, sensitive to other people's time
• Proficiencies HTML, Photoshop, and SnagIt
• Experience documenting internal operational processes
• Experience developing self-help or other user facing artifacts
• Proficiencies Google docs and/or MS Office
Nice to have
• Experience and/or Comfortable using Google apps
Additional Information
Kushal kumar
Ph: ************
Senior Technical Writer, Documentation
Technical writer job in New York, NY
The Technical Writing & Documentation team creates engaging and informative technical content, particularly our public product documentation: Datadog Docs. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations - thousands of pages of content! Plus a monthly product newsletter.
What You'll Do:
Partner with our product and engineering teams, manage documentation projects, and create public user documentation, with a focus on Datadog Applied AI. Dig into source code for community and internally developed systems to collect technical details for documentation.
Create developer-facing documentation and guides for APIs, developer and SRE tools, and the Agent, to enable the developer and monitoring community to onboard and succeed with our products.
Collaborate with the docs team and our open source community to develop documentation standards and continually improve our processes.
As a senior team member, you also provide coaching, mentoring, and guidance to others in the team.
Depending on the individual and team capacity, you may also contribute to our monthly newsletter, sent to over 500,000 customers per month.
Who You Are:
You are an experienced technical writer with at least 5 years of relevant experience developing documentation with a developer or SRE audience, including SDK documentation.
You are experienced in using Markdown, static-site generators, and Github to develop and publish documentation with a ‘Docs as Code' approach.
You are comfortable and familiar with using basic Python and reading at least 1 other programming language (e.g., Java, Ruby).
You are comfortable and familiar with modern infrastructure such as IaaS cloud services and containers.
You have publicly available technical writing samples.
You have experience managing large and complex documentation sets and developing well-structured and effective information architecture.
Bonus points if you have experience with open source and partner ecosystem integrations and documentation development.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
Intradepartmental mentor and buddy program for in-house networking
An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
Access to Inclusion Talks, our internal panel discussions
Free, global mental health benefits for employees and dependents age 6+
Competitive global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:$140,000-$170,000 USD
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Auto-ApplyGroup Underwriting Senior Technical Writer
Technical writer job in New York, NY
Take the next step in your career path and join a team that facilitates the efficient operation of our Group Underwriting organization. As the Group Underwriting Senior Technical Writer in Group Benefits Underwriting, you will collaborate with colleagues in Underwriting, Underwriting Operations, and other functional areas to ensure that our colleagues have all the information needed to perform. This requires being systematic in analyzing, developing, validating, and publishing information about processes, policies, and our systems. This role also requires an ongoing evaluation of the information management and communication approach and continuous improvement of our processes, based on input from our colleagues and industry best practices.
You are:
* A team member who can manage multiple priorities, and who is passionate about logically organized and comprehensive information for our Group Underwriting colleagues.
* Work together with teammates, content contributors, SMEs, leaders, and other interested parties on projects and to consistently improve our information management approach.
* Skilled in documentation tools like Microsoft Word, SharePoint, and other web based knowledge management or online help systems; familiarity with policy administration systems is a plus.
* Ability to interpret and document sophisticated underwriting processes, risk assessment criteria, and decision-making frameworks.
* Comfortable working with underwriting teams, product managers, legal, and IT to gather source material and validate content.
* Familiarity with regulatory standards and documentation practices in insurance.
You have:
* Proficiency in writing and editing technical content related to complex business processes, preferably in regulated industries such as insurance or healthcare.
* A 4-year college degree in English, Communications, Technical Writing, or a related field, or equivalent work experience.
* Knowledge of Group insurance products and services (a plus).
* Project management experience (a plus).
* Familiarity with process improvement and process design (Lean Six Sigma).
* Experience completing tasks in a disciplined manner and meeting deadlines.
* Optional: Ability to develop training materials using instructional design principles.
You will:
* Independently lead the development of reference information for complex projects to support the effectiveness and efficiency of our Group Underwriting organization. This information is commonly related to new products, policies, systems, tools, and processes.
* Create Underwriting-specific content for our Information Management System (IMS).
* Occasionally lead the weekly publication of the newsletter for all of Group Underwriting.
* Lead the review process of existing Group Underwriting policies with team members.
* Collaborate with the Information Management and Learning team to coordinate and work together on projects, and at times manage communications.
* Collaborate with various areas including compliance, legal, and IT.
Location:
* Preferred location is Guardian's Office in Bethlehem, PA. 3 days onsite Hybrid
Salary Range:
$67,450.00 - $110,815.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Auto-ApplySenior Proposals Writer
Technical writer job in New York, NY
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Strategic Proposals Writer at Via, you will work to improve mobility by forging new partnerships with public transit providers through thoughtful, exceptionally-written proposals. Working with senior members of the Strategy Team, you will develop a deep understanding of potential partners' transportation challenges and goals, learn Via's unique technical and operational strengths, and coordinate high-quality written proposals for effective shared mobility services.
What You'll Do:
Hone your strategic thinking skills by coordinating with Via's Partnerships, Expansion, and Finance teams to develop strategies for winning high-stakes, competitive procurements.
Absorb complex product specifications and distill into clear, easily-digestible prose.
Generate compelling original content by ascertaining a potential partner's needs and deploying your familiarity with Via's technology and operational capabilities, transit norms, and the latest innovations from across the industry.
Lead competitive procurements from beginning to end -- through evaluation, creation of exceptional proposal content, review, and submission.
Conduct rigorous research on global mobility trends by analyzing news stories, new service announcements, scopes of work, and other forms of information and synthesizing findings into insightful commentary.
Skillfully manage communications with potential partners over the phone and email.
Support senior team members during interviews with cities and transit agencies.
Who You Are:
Meticulous and strategic; you can pay attention to every detail in a complex project while, at the same time, relating each of them to the big picture in a coherent way.
An exceptional writer and communicator with an instinctive appreciation for tone and structure; your colleagues have told you that they enjoy reading your work (and maybe you've even won awards).
Socially-minded, action-oriented, and passionate about urbanism; you understand the importance of public transit and are motivated to improve worldwide access to mobility.
Able to quickly switch gears to coordinate with teams across the company and team members from associate-level to C-suite.
An academic high-achiever, preferably in the humanities, social sciences, or another field that requires regular long-form writing and argumentation (undergraduate degree required; advanced degree preferred).
It's a plus if you have created and published an original and thoughtful essay, op-ed, or other piece of content; bonus points if it is on the subject of technology, transit, urbanism, mobility, business strategy, or a related topic.
It's a plus if you have led (or played a leading role in) the development and success of a business or public sector proposal/pitch/deal/etc.
It's a plus if you have prior experience at a startup, transportation consulting firm, management consulting firm, or in the public sector.
Compensation and Benefits:
All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Salary Range: $85,000-$160,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.
#LI-TS2
Auto-Apply