Post job

Technician's helper vs installation technician

The differences between technician's helpers and installation technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, an installation technician has an average salary of $38,043, which is higher than the $36,448 average annual salary of a technician's helper.

The top three skills for a technician's helper include customer service, HVAC and safety regulations. The most important skills for an installation technician are customer service, ladders, and hand tools.

Technician's helper vs installation technician overview

Technician's HelperInstallation Technician
Yearly salary$36,448$38,043
Hourly rate$17.52$18.29
Growth rate-4%8%
Number of jobs81,564129,534
Job satisfaction--
Most common degreeHigh School Diploma, 36%High School Diploma, 32%
Average age5045
Years of experience12-

What does a technician's helper do?

A technician's helper primarily performs support tasks to assist technicians in carrying out various installations and repairs, learning technical skills along the way. They usually prepare and arrange tools and equipment, set-up and clean work areas, understand blueprints and schematics, troubleshoot issues, assemble materials, and fix and replace components under the technician's supervision. There are also times when they must coordinate with clients to identify their needs and preferences. Moreover, depending on their organization of employment, a technician's helper may also perform minimal clerical tasks such as handling calls, answering inquiries, or purchasing the necessary materials.

What does an installation technician do?

Installation technicians are responsible for handling and installing all types of electronic systems and equipment. An installation technician should be well-knowledgeable about the equipment complexity to conduct troubleshooting for system malfunction or provide necessary instructions for the customers. In some cases, installation technicians are required to conduct regular checks and maintenance to ensure that the system functions properly, upgrading, or replacing equipment for improvement. Installation technicians usually handle customer queries for the system and are expected to resolve issues through remote work or area visit.

Technician's helper vs installation technician salary

Technician's helpers and installation technicians have different pay scales, as shown below.

Technician's HelperInstallation Technician
Average salary$36,448$38,043
Salary rangeBetween $22,000 And $58,000Between $29,000 And $49,000
Highest paying CityMerced, CASeattle, WA
Highest paying stateDelawareWashington
Best paying companyPNM ResourcesPella
Best paying industryTechnologyFinance

Differences between technician's helper and installation technician education

There are a few differences between a technician's helper and an installation technician in terms of educational background:

Technician's HelperInstallation Technician
Most common degreeHigh School Diploma, 36%High School Diploma, 32%
Most common majorAutomotive TechnologyElectrical Engineering
Most common collegeStanford UniversityNew York University

Technician's helper vs installation technician demographics

Here are the differences between technician's helpers' and installation technicians' demographics:

Technician's HelperInstallation Technician
Average age5045
Gender ratioMale, 87.7% Female, 12.3%Male, 95.6% Female, 4.4%
Race ratioBlack or African American, 9.5% Unknown, 5.5% Hispanic or Latino, 14.8% Asian, 5.0% White, 64.3% American Indian and Alaska Native, 0.9%Black or African American, 12.4% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 6.3% White, 57.8% American Indian and Alaska Native, 0.6%
LGBT Percentage11%6%

Differences between technician's helper and installation technician duties and responsibilities

Technician's helper example responsibilities.

  • Install, manage, and troubleshoot CAT3, CAT5, CAT6, and fiber optic infrastructures throughout the greater Tulsa area.
  • Network and telephone cabling CAT3, CAT5, CAT5E, CAT6 and custom wiring for various vendor supply equipment.
  • Install furnaces, condensers, water heaters, duct work, gas lines, line sets.
  • Skil in small brazing and soldering.
  • Work with various aspects of welding and brazing.
  • Install and maintain digital/analog broadband services, ranging from DS0 to OC-N levels to copper and optical facilities for large-scale clients.
  • Show more

Installation technician example responsibilities.

  • Project manage the complete installation of power and floor space of Nortel wireless switches.
  • Install, manage, and troubleshoot CAT3, CAT5, CAT6, and fiber optic infrastructures throughout the greater Tulsa area.
  • Train to build and verify customer routers, TCP/IP addresses ad gateways.
  • Inspect buildings, interpret blueprints, and laid out cable lines for telephone, internet, and cable TV.
  • Install telecommunications equipment including fire-suppression systems, switches, routers, multiplexers and cable trays.
  • Switch include 25 DMS bays , 2 PDC's and all associate cables.
  • Show more

Technician's helper vs installation technician skills

Common technician's helper skills
  • Customer Service, 56%
  • HVAC, 8%
  • Safety Regulations, 6%
  • Facilitate Repair, 4%
  • Routine Maintenance, 4%
  • Hand Tools, 3%
Common installation technician skills
  • Customer Service, 19%
  • Ladders, 8%
  • Hand Tools, 8%
  • Work Ethic, 7%
  • Broadband, 5%
  • GPS, 5%

Browse education, training, and library jobs