Post job

Telecom analyst vs network support analyst

The differences between telecom analysts and network support analysts can be seen in a few details. Each job has different responsibilities and duties. Additionally, a network support analyst has an average salary of $83,921, which is higher than the $63,580 average annual salary of a telecom analyst.

The top three skills for a telecom analyst include vendor relationships, voip and infrastructure. The most important skills for a network support analyst are troubleshoot, switches, and routers.

Telecom analyst vs network support analyst overview

Telecom AnalystNetwork Support Analyst
Yearly salary$63,580$83,921
Hourly rate$30.57$40.35
Growth rate5%5%
Number of jobs19,698118,825
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 53%
Average age4543
Years of experience-2

What does a telecom analyst do?

A telecom analyst coordinates, reviews, and performs all the required telecommunications changes, adds, and moves. They coordinate, review, and perform repair services in all critical emergency cases. These professionals review, ascertain the accuracy and recommend payment of invoices delivered for services offered. Telecom analysts also oversee and coordinate the assigned telecommunication activities and recommend improvements to enhance the system's technical capabilities and minimize operating costs. Furthermore, they develop and maintain a preventative maintenance plan for all the company's owned telephone systems.

What does a network support analyst do?

Network support analysts are professionals who provide technical support as well as maintain various network components for an organization's network system. These analysts are responsible for installing and configuring local area networks (LANs), wide area networks (WANs), internet systems, and other components of network systems. They are required to monitor the performance of networks and systems and align network use and access by using master consoles. Network support analysts must also organize and deploy security measures for the network so that they can safeguard software, hardware, and data.

Telecom analyst vs network support analyst salary

Telecom analysts and network support analysts have different pay scales, as shown below.

Telecom AnalystNetwork Support Analyst
Average salary$63,580$83,921
Salary rangeBetween $46,000 And $86,000Between $54,000 And $128,000
Highest paying CitySan Jose, CASan Francisco, CA
Highest paying stateAlaskaCalifornia
Best paying companyCostco WholesaleMeta
Best paying industryTechnologyTechnology

Differences between telecom analyst and network support analyst education

There are a few differences between a telecom analyst and a network support analyst in terms of educational background:

Telecom AnalystNetwork Support Analyst
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 53%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Telecom analyst vs network support analyst demographics

Here are the differences between telecom analysts' and network support analysts' demographics:

Telecom AnalystNetwork Support Analyst
Average age4543
Gender ratioMale, 61.7% Female, 38.3%Male, 84.3% Female, 15.7%
Race ratioBlack or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 13.9% Asian, 10.4% White, 61.1% American Indian and Alaska Native, 0.3%Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3%
LGBT Percentage7%9%

Differences between telecom analyst and network support analyst duties and responsibilities

Telecom analyst example responsibilities.

  • Lead project teams to implement solutions ranging from new MPLS/Internet circuit installations and Cisco VPN solutions to completely new site roll-outs.
  • Schedule and manage Polycom video calling equipment as needed.
  • Assist in the PBX upgrade from a G3r environment to an S8730 VOIP environment with Avaya G650's.
  • Administer ACD split/skill reports and vectoring using CMS.
  • Set up and modify all ACD reporting for individual departments.
  • Produce high volumes of RF work orders accurately and efficiently.
  • Show more

Network support analyst example responsibilities.

  • Manage and maintain the internal network (LAN/WAN) hardware for end user computers and VoIP phones.
  • Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
  • Analyze logs and collect data to produce reports using LINUX operating system relate to IP TV viewing.
  • Support configuration/programming of routers, switches and other complex network equipment.
  • Provide support during data center consolidation by decommissioning routers, switches and servers.
  • Network integration using TCP/IP and IPX protocols.
  • Show more

Telecom analyst vs network support analyst skills

Common telecom analyst skills
  • Vendor Relationships, 9%
  • VoIP, 6%
  • Infrastructure, 6%
  • Cost Savings, 6%
  • IP, 5%
  • Telecommunication, 4%
Common network support analyst skills
  • Troubleshoot, 6%
  • Switches, 5%
  • Routers, 4%
  • Problem Resolution, 4%
  • Firewall, 4%
  • Network Support, 4%

Browse computer and mathematical jobs