Telecommunicator supervisor vs supervisor of communications

Differences between telecommunicator supervisor and supervisor of communications duties and responsibilities

Telecommunicator supervisor example responsibilities.

• Gain practical experience managing UHF, satellite, and troposcatter transmission system.
• Schedule and manage upgrades to telephone switches; ACD call routing, and network upgrades as needed without impacting business operations.
• Manage the telecommunication training program, and make additions/changes/modifications as required while providing training to all communication staff.
• Manage telecommunication and network system migrations and installations requiring both major and minor changes in voice and data infrastructure.
• Install and coordinate video conferencing meetings over IP infrastructure saving the firm revenues verses public ISDN circuits.
• Test and condition copper pairs for DSL and ISDN services.
Show more

Supervisor of communications example responsibilities.

• Develop and manage charitable services program with prescription assistance for patients ineligible for state or federal coverage.
• Manage, create and edit internal and external communication collateral, providing high-level management copywriting and document creation support.
• Operate a multi channel radio as well as the computer aid dispatch system (cad) and the NCIC computer systems.
• Certify in both EMD and EFD.
• Assist customers with over the phone EMD instructions.
• Train and direct team members in both reservations and PBX departments.
Show more