The Container Store jobs in Nashville, TN - 39 jobs
Part-time Retail Employee
The Container Store 4.4
The Container Store job in Nashville, TN
The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. Schedules for this part-time role include daytime, evenings, weekends, and early mornings.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Welcomes and greets all customers either as Host in the front entrance or throughout the store
Connects with our customers throughout the store suggesting solutions to their organizational challenges
Designs and sells custom closets and other storage and organization solutions
Serves as a register person with strong focus on providing a great customer experience during check out
Introduces and enrolls customers in our rewards program
Works merchandise processing during early morning or evenings (based on the schedule)
Maintains the Sales Floor - keeping shelves full and presented according to our brand standards.
Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
Assists with cleaning routines around the store - including dusting, restrooms and vacuuming
Processes customers' orders for curbside pick-up and/or delivery
Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
Actively engages with customers to solve their organizational challenges
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
High school diploma preferred
Retail sales experience a plus
Strong computer skills
Enjoys engaging with people and connecting with customers
Understands retail is an ever-changing industry and requires flexibility in scheduling
Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices
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$30k-34k yearly est. Auto-Apply 4d ago
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Human Resource Lead - Full Time
Belk 4.3
Springfield, TN job
The Human Resource Lead position is responsible for leading the execution of the human resources, scheduling and cash office functions. Responsibilities include associate recruitment, hiring, on-boarding, benefits, employee relations, training, performance, policy communication, and scheduling. The Human Resource Lead is a non-exempt role reporting to the Human Resource Manager or Store Manager.
* Ensure that Associate on-boarding is executed proficiently, accurately and in a timely manner. Ensures I-9/E-Verify and background check compliance
* Lead the performance appraisal process and maintains personnel files
* Ensure benefit administration and communication occurs in a timely manner
* Assists with employee relations by witnessing associate coaching and counseling; submit termination requests as directed by executives and administer exit interviews
* Submit Workday changes and ensures data accuracy
* Prepare, process and meet weekly payroll deadlines. Ensure payroll is accurate
* Train all new associates and managers on the scheduling process and system navigation
* Work with store executives to ensures a timely schedule is provided to associates (3 weeks in advance)
* Partners with the Store Manager to ensure all requests for time off and availability changes in the system have been addressed
* Partner with store executives to create a store schedule the meets store budget, base staffing, and weekend percent guidelines through minimal edits
* Lead the Office-Deposit function that includes all aspects of monetary maintenance in the store including processing the deposit, maintaining store petty cash funds (registers and vault), and performing the sales audit function
* Human Resource Lead will act as a key-holder with responsibility for leading the support staff as appropriate
Minimum Education & Experience:
* High School Diploma or GED equivalent required
* 2-3 years of experience in retail and/or HR
* Ability to use computer keyboard, standard telephone and other related business equipment
* Ability to lift files, open file cabinets, bend, stoop, reach, and stand as necessary
* Must be able to maintain Confidentiality
Physical Requirements:
* Ability to stand/walk for long periods of time
* Ability to work at a safe and steady pace
$79k-124k yearly est. Auto-Apply 52d ago
H&M Visual Merchandiser-Opry Mills
H&M 4.2
Nashville, TN job
Job Description About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct)
* Representing yourself and the H&M Brand positively during customer interactions (Direct)
* Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
* Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards
* Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams
* Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team
* Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team
* Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc.
* Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer's needs and enhance our shopping experience in store
Team & Development
* Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception
* Coach and develop the Store team´s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines
* Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement
* Develop and coach talents and provide onboarding training to new colleagues
* Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues
* Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals
* Support Sales Market and Area teams with expansion (store projects) needs
Visual & Commercial Execution
* Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines
* Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines
* Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience
* Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement
* Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements
* In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store
* Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind
* In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout
* Ensure your store has enough quantities of sale and other activity including POS material according to local routines
* Keep sales floor and back of house clean, organized, and safe according to local security guidelines
Qualifications
Who You Are
* For you to be a successful Visual Merchandiser, you must be curious and creative; always looking for inspiration, proactive, solution focused, flexible, with effective communication skills to achieve results cross functionally.
* We look for individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment to the role.
* Experience with being solution focused to improve product presentation and commercial execution in store
* Good knowledge of visual, commercial, and operational best practises, routines, and tools
* Know how to manage, follow-up and act on selling equation and weekly sales reports
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $17.05-$20.33 hourly
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
$17.1-20.3 hourly 8d ago
Seasonal Associate
Eddie Bauer 4.4
Franklin, TN job
Our Seasonal Sales Associates promote our culture, values and mission. As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are:
Engaging personality who provides great service.
Excited to meet new people.
Thoughtful with a desire to make others feel good about themselves and their individual style.
Responsibilities
As a Seasonal Sales Associate you will:
Engage and connect with customers to create an amazing shopping experience.
Achieve and exceed sales goals by executing our selling strategy.
Share product knowledge with customers to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Show understanding of customer's personal style when offering fashion advice.
Inspire customers with your product knowledge to cater to their needs.
Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
Remain positive and professional, working together with the team to make a great environment for our customers and each other.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
Flexible availability to meet the needs of the business (including evenings and weekends).
$22k-29k yearly est. Auto-Apply 60d+ ago
Assistant in Training
The Buckle 4.0
Franklin, TN job
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
* Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
* Eager and assertive to answer questions regarding the store and its merchandise
* Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
* Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
* Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
* Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
* Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
* Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
* Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
* Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
* Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
* Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
* Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
* Maintain and build good Guest relationships to develop a client based business
* Lead by example with a high level of showmanship, excellent customer service and attentiveness
* Recognize and communicate Guest Levels with the Team
* Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
* Coachable; consistently welcomes feedback from Manager to improve sales presentations
* Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
* Plan sales goals with Store Manager
* Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
* Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
* Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
* Coach and create relationships through Guest Loyalty and Guest Preferred
* Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
* Maintain a positive attitude at all times creating a positive floor culture
* Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
* Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
* Motivate Teammates to initiate and complete daily tasks set by Store Management
* Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
* Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
* Execute actions from department calendars and track on the Weekly Delegation Worksheet
* Demonstrate leadership actions during segments
* Demonstrate how to get the Guest involved with product
* Be vocal and continuously update fellow leader and Team
* Responsible for asking for and remembering Guest names
* Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
* Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
* Help execute all segments to support business goals.
* Assist Store Manager in Recruitment of all store staffing needs
* Understand how to explain pay and Buckle Benefits
* Responsible for keeping up to date with contact list and adding top talent on the team consistently
* Execution/training on Leadership playbook
* Accountability of all characteristic pieces
* SPG Teammate/leader training shifts
* Responsible for training and coaching with manager on all non-sales positions
* Assertive to execute actions with constantly changing sales focuses
* Ability to identify and follow through on all Teammate training need
Visual Merchandise Management
* Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
* Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
* Partner with Store Manager to delegate, demonstrate, and review all 4 zones
* Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
* Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
* Give informational and influential store tours
* Ensure sales floor is consistently sized and new freight is appropriately displayed
* Exhibit ability to create changes to improve store's overall performance via Performance Tracker
* Ability to foresee and anticipate changes in product and act independently to improve overall visual results
* Responsible for visual standards on floor and backroom
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
* Understand and utilize planner including completion of Opening and Closing Checklists
* Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
* Follow all Loss Prevention guidelines, including daily bag and purse checks
* Ability to execute and teach all Point of Sale ("POS") procedures
* Appropriately handle calls from Corporate Office
* Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
* Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
* Ability to navigate and execute all tools on the home page
* Knowledge and ability to give guidance and feedback to all non-sales positions
* Complete all scheduled shifts and cover shifts when needed
* Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
* Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
* Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
* Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
* Other duties as assigned
* Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
* Planning (week/month/year)
* Executes and trains others on opening/closing checklist
* Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
* Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
* Monitor and maintain adequate inventory of supplies
* Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
* Comfortable in in giving and receiving feedback from peers and Management
* Supportive of Leadership
* Promote personal and store growth
* Demonstrate and maintain a professional, mature and stable relationship with all Teammates
* Execute daily interviews as needed to support Team Development and growth
* Overcome objections and problem solve
* Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
* Understand and administer Buckle Commitment to Success
* Ability to travel and cover other Stores within District based on business needs
* Handle all schedule changes in a positive and professional manner
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
* Insurance
* Spending and Savings Accounts
* Paid Time Off
* 401(k) Retirement Plan
* Teammate Discount
* Performance Bonuses
* Leave Options
* Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$23k-32k yearly est. 40d ago
H&M Sales Advisor- Opry Mills
H&M 4.2
Nashville, TN job
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
* Willingness to engage and have conversations with customers to provide excellent service
* Guide customers through our fashion trends, stories & products in all areas of the store
* Ability to effectively promote and sell our products to customers
* Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Representing yourself and the H&M brand positively during all customer interactions
* Support with commercial or operational actions to reach sales targets with store management team
General Information
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
* Use your product & fashion knowledge to share relevant information to customers
Team & Development
* Retain and share your service, fashion and store operations knowledge and skills with colleagues
* Follow all procedures, routines, and legal requirements in all areas of the store
* Give & receive feedback with your colleagues to learn, develop & support each other
* Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
* Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
* Operate fitting room and checkout areas according to best practice & processes
* Contribute to a clean and tidy sales floor and back of house (including stockrooms)
* Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
* Ensure good stock levels with replenishment routines on sales floor
* Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
* Support with opening and closing of the store
* Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications
Who You Are
* As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
* Motivated by giving customers a great experience.
* You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
* You should also enjoy working in a collaborative and dynamic environment.
* You have sales experience working in a dynamic and collaborative environment that you can apply to your role
* Experience working with customer service in fashion, retail or other service-related industries
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Job Status: Hourly, Non-Exempt
EEOC Code: SLS
Compensation: Sales Associates Pay Rate $15.00 per hour
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
H&M Fashion USA, Inc. - Maki Assessment Tool:
We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates' ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.
If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_**************. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.
When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.
During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.
We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.
$15 hourly Easy Apply 7d ago
Assistant Store Manager
Buckle 4.0
Nashville, TN job
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable in in giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Additional Qualifications
Relocation may be required
No visa sponsorship is available
Ability to operate a motor vehicle and travel, including overnight as required
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.
#LI-Onsite
$33k-40k yearly est. 60d+ ago
Designer
Crate & Barrel 4.4
Nashville, TN job
Crate and Barrel Designers are passionate about helping customers envision possibilities with the latest home design trends. They build meaningful, long-term relationships by using their knowledge to guide customers in furnishing anything from an entire home to a single accent piece. Skilled across a range of design styles-from classic to contemporary-Designers utilize digital tools and technology during in-store and in-home consultations to bring customer visions to life. In this role, you will drive sales and customer engagement by promoting programs, leveraging leads, and maintaining an active presence on the salesfloor. You will conduct customer outreach, develop design packages to brand standards, and ensure timely follow-up. Maintaining operational excellence through impeccable product presentation and careful use of tools and technology is essential, as is collaborating with store and design teams to support business goals. This role offers a creative, rewarding career path for those passionate about home interiors and thriving in a team-oriented, competitive environment.
A day in the life as a Designer...
+ Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers
+ Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations
+ Lead design consultations in person (in-store or in-home) or via email, phone and virtual
+ Deliver projects in a timely manner and within determined timelines
+ Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog
+ Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends
+ Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills
+ Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services. (e.g. designer rewards, Design Trade Program, credit card etc)
+ Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service
+ Support store training and educating on design services, to drive a clear understanding of design services and offerings
+ Develop new and lasting relationships with customers through networking and clienteling
+ Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
+ Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs
+ Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning
+ Ability to stay up to date on current design trends
+ Ability to be an agent of change and shift quickly as our business evolves
We'd love to hear from you if you have...
+ Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles
+ Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs
+ Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning
+ Ability to stay up to date on current design trends
+ Proven track record of building long-lasting relationships with customers
We'd love to hear from you if you have...
+ 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience
+ Experience working one on one with clients and recommending solutions
+ Proficient in Google platforms, virtual communication, design tool experience preferred
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
$39k-62k yearly est. 22d ago
Department Manager- Opry Mills
H&M 4.2
Nashville, TN job
Job Description About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
* Representing yourself and the H&M brand positively during customer interactions
* Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
* Establish & analyze sales and budget goals, creating plans to optimize results
* Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
* Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Manage your department in a cost-efficient way
* Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
* Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
* Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Team & Development
* Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
* Complete performance evaluations and succession planning to support business & team needs
* Retain and share your knowledge and skills with your team
* Collaboration, planning & teamwork with in-store Visual Merchandiser team
* Give & receive feedback with your colleagues to learn, develop & support each other
* Responsible for the teams planning & scheduling
* Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc
* Ensure all procedures, routines, and legal requirements in all areas of the store are followed
* Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
* Secure a clean and tidy sales floor and back of house including stockroom areas
* Ensure high fashion quality, visual and commercial product presentation, with good garment care
* Secure good stock levels and provide input on allocation to Area team
* Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
* Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
* Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
* Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
* Responsible for opening & closing of store daily
Qualifications
Who You Are
* To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others.
* You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
* You are achievement-oriented, motivated by performance and competition to be truly customer centric.
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $21.39-$25.24 hourly
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
$21.4-25.2 hourly 8d ago
Lead Sales
Tilly's 4.2
Franklin, TN job
Duration Regular Position - Part Time # of Openings 1 Apply Now As a Lead Sales Associate, you will be responsible for delivering the Tillys Experience to our Customers and supporting Store Management in the training and coaching of Sales Associates and execution of operational tasks. Are you a ?people person? who has a talent for making friends with perfect strangers? Do you have a love for shopping and the Tillys lifestyle? Do you have the leadership skills to teach others how to use those traits to create a unique and engaging Customer Experience in a sales-focused environment? Then we want to hear from you!
Part-Time Employees:
401k: We offer a 401k plan as your financial security is our priority.
Employee Discounts: Shop to your heart's content with exclusive discounts in-store. Enjoy the latest fashion and gear without breaking the bank.
Discounts Galore: Have fun without breaking the bank. Our discount programs offer discounts on various attractions, travel, and events - opening a world of adventures for you.
Sick Time/Overtime: Employees will earn sick and overtime as applicable.
Back Apply Now
$58k-79k yearly est. 25d ago
Human Resource Lead - Full Time
Belk 4.3
Springfield, TN job
The Human Resource Lead position is responsible for leading the execution of the human resources, scheduling and cash office functions. Responsibilities include associate recruitment, hiring, on-boarding, benefits, employee relations, training, performance, policy communication, and scheduling. The Human Resource Lead is a non-exempt role reporting to the Human Resource Manager or Store Manager.
• Ensure that Associate on-boarding is executed proficiently, accurately and in a timely manner. Ensures I-9/E-Verify and background check compliance
• Lead the performance appraisal process and maintains personnel files
• Ensure benefit administration and communication occurs in a timely manner
• Assists with employee relations by witnessing associate coaching and counseling; submit termination requests as directed by executives and administer exit interviews
• Submit Workday changes and ensures data accuracy
• Prepare, process and meet weekly payroll deadlines. Ensure payroll is accurate
• Train all new associates and managers on the scheduling process and system navigation
• Work with store executives to ensures a timely schedule is provided to associates (3 weeks in advance)
• Partners with the Store Manager to ensure all requests for time off and availability changes in the system have been addressed
• Partner with store executives to create a store schedule the meets store budget, base staffing, and weekend percent guidelines through minimal edits
• Lead the Office-Deposit function that includes all aspects of monetary maintenance in the store including processing the deposit, maintaining store petty cash funds (registers and vault), and performing the sales audit function
• Human Resource Lead will act as a key-holder with responsibility for leading the support staff as appropriate
Minimum Education & Experience:
• High School Diploma or GED equivalent required
• 2-3 years of experience in retail and/or HR
• Ability to use computer keyboard, standard telephone and other related business equipment
• Ability to lift files, open file cabinets, bend, stoop, reach, and stand as necessary
• Must be able to maintain Confidentiality
Physical Requirements:
• Ability to stand/walk for long periods of time
• Ability to work at a safe and steady pace
$79k-124k yearly est. Auto-Apply 53d ago
Assistant in Training
Buckle 4.0
Franklin, TN job
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training need
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable in in giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$23k-32k yearly est. 60d+ ago
Estee Lauder Beauty Advisor - Full Time
Belk 4.3
Franklin, TN job
The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations. This role has a genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence to excel in a fast-paced commission environment. This is an hourly position
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
Build customer loyalty by delivering excellent service, providing personalized consultations, utilizing clienteling tools, and offering product recommendations to meet client needs and preferences.
Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
Leverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends. Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.
Skills and Abilities
Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Comfortable with and enjoy assisting customers with makeup application and skincare services.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Benefits we offer
Medical, Dental, and Vision
401K with Matching Contribution
Generous PTO
Merchandise Discounts
Paid Maternity and Paternal Leave
Growth and Professional Development Opportunities
Employee Assistance Programs
Education and Tuition Reimbursement Programs
*
Benefit eligibility dependent on role and/or full-time/part-time status
Your career. Your runway.
At Belk, we're focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!
Accessibility Guidelines
Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We're constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines.
If you can't access information on belkcareers.com due to a disability, please email *************************. Please provide the location of the inaccessible information and the format you wish to have the information presented, and we'll be happy to send it to you, either via your email address or a separate mailing address you provide.
If you prefer, you may contact one of our friendly Shared Services representatives at ************** to help you with the application process.
We are an Equal Opportunity Employer
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.
$24k-29k yearly est. Auto-Apply 1d ago
H&M Visual Merchandiser-Opry Mills
H&M 4.2
Nashville, TN job
About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct)
Representing yourself and the H&M Brand positively during customer interactions (Direct)
Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards
Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams
Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team
Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team
Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team
Fashion & Trend Awareness
Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc.
Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer's needs and enhance our shopping experience in store
Team & Development
Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception
Coach and develop the Store team´s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines
Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement
Develop and coach talents and provide onboarding training to new colleagues
Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues
Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals
Support Sales Market and Area teams with expansion (store projects) needs
Visual & Commercial Execution
Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines
Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines
Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience
Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement
Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements
In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store
Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind
In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout
Ensure your store has enough quantities of sale and other activity including POS material according to local routines
Keep sales floor and back of house clean, organized, and safe according to local security guidelines
Qualifications
Who You Are
For you to be a successful Visual Merchandiser, you must be curious and creative; always looking for inspiration, proactive, solution focused, flexible, with effective communication skills to achieve results cross functionally.
We look for individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment to the role.
Experience with being solution focused to improve product presentation and commercial execution in store
Good knowledge of visual, commercial, and operational best practises, routines, and tools
Know how to manage, follow-up and act on selling equation and weekly sales reports
Why You'll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $17.05-$20.33 hourly**
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M
is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas
. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
$17.1-20.3 hourly 7d ago
Team Leader, Customer Experience & Outreach
Crate & Barrel 4.4
Nashville, TN job
Energetic and customer-focused, the Team Leader - Customer Experience & Outreach drives sales performance and store excellence by leading, coaching, and developing the sales team. Reporting to the Assistant Store Leader - Design & Trade, you recruit, train, and mentor associates, including holiday hiring support and performance management. You ensure an exceptional in-store customer experience, guiding clienteling, Registry, CBHCC routines, and concierge coaching. Additionally, you support store operations and activations, including events, demonstrations, brand presentation, financial auditing, scheduling, and expense management, while monitoring floor activity and providing ongoing feedback to maximize team and store success.
A day in the life as a Team Leader, Customer Experience & Outreach...
+ Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
+ Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
+ In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth
+ Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader
+ Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable
+ Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide
+ Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
+ Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
+ Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors
What you'll bring to the table...
+ Strong communication and interpersonal skills
+ Excellent organizational and time management skills
+ Strong problem solving skills
+ Demonstrated ability to execute and drive results
+ Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed
+ Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed
+ Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly
+ Ability to be in the store as the Leader on Duty multiple times a week
+ Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management
We'd love to hear from you if you have...
+ 1+ years customer service or retail leadership experience
+ Experience with Microsoft Office, Google applications, computer systems and tablet devices
+ Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
$27k-33k yearly est. 21d ago
Assistant Manager
Buckle 4.0
Murfreesboro, TN job
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable in in giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Additional Qualifications
Relocation may be required
No visa sponsorship is available
Ability to operate a motor vehicle and travel, including overnight as required
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.
#LI-Onsite
$25k-30k yearly est. 60d+ ago
Free People Selling Specialist - Full Time
Belk 4.3
Franklin, TN job
At Belk, we have a vision to reimagine the department store. As a Belk Selling Specialist, you will drive store sales and metrics through providing excellent customer service to each customer and through the execution of customer-facing merchandising standards throughout the store. You will ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages them to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together.
The Belk Selling Specialist is responsible for becoming an expert on merchandise in assigned area, ensuring the customer experience is elevated, product is placed and merchandised to reflect vendor standards, and presentation is consistently maintained.
Job Functions
Providing Excellent Customer Service:
Proactive greeting and engaging customers warmly and with a smile.
Impact sales both by helping and pleasing customers and by employing high-level selling skills.
Demonstrating Initiative:
Meet or exceed solicitation goal for Belk Rewards Credit Card program.
Meet or exceed clientele goals, where applicable.
Understand store assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
Focusing on Results:
Meet or exceed sales goals.
Increase units sold per transaction by recommending products to customers.
Identify and reduce shrinkage in area.
Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
Maintain floor and stock areas consistent with store standards.
Follow procedures for all systems including counts, markdowns, and inventory control.
Comply with policies and procedures in the associate handbook.
Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.
Position Contribution Level :
Intermediate Level
Minimum Education & Experience:
No education requirement
Experience in retail preferred.
Knowledge & Skills
Excellent communication skills.
Ability to use and learn industry technology preferred.
Physical
Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone, and other related business equipment
Hand manipulation to remove sensor tags
Ability to push / pull 100-500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.
Reporting Relationships:
Supervisor
Sales Team Manager
Supervises
N/A
$30k-36k yearly est. Auto-Apply 11d ago
Assistant in Training
The Buckle 4.0
Clarksville, TN job
The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
* Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
* Eager and assertive to answer questions regarding the store and its merchandise
* Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
* Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
* Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
* Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
* Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
* Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
* Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
* Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
* Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
* Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
* Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
* Maintain and build good Guest relationships to develop a client based business
* Lead by example with a high level of showmanship, excellent customer service and attentiveness
* Recognize and communicate Guest Levels with the Team
* Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
* Coachable; consistently welcomes feedback from Manager to improve sales presentations
* Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
* Plan sales goals with Store Manager
* Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
* Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
* Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
* Coach and create relationships through Guest Loyalty and Guest Preferred
* Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
* Maintain a positive attitude at all times creating a positive floor culture
* Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
* Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
* Motivate Teammates to initiate and complete daily tasks set by Store Management
* Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
* Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
* Execute actions from department calendars and track on the Weekly Delegation Worksheet
* Demonstrate leadership actions during segments
* Demonstrate how to get the Guest involved with product
* Be vocal and continuously update fellow leader and Team
* Responsible for asking for and remembering Guest names
* Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
* Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
* Help execute all segments to support business goals.
* Assist Store Manager in Recruitment of all store staffing needs
* Understand how to explain pay and Buckle Benefits
* Responsible for keeping up to date with contact list and adding top talent on the team consistently
* Execution/training on Leadership playbook
* Accountability of all characteristic pieces
* SPG Teammate/leader training shifts
* Responsible for training and coaching with manager on all non-sales positions
* Assertive to execute actions with constantly changing sales focuses
* Ability to identify and follow through on all Teammate training need
Visual Merchandise Management
* Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
* Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
* Partner with Store Manager to delegate, demonstrate, and review all 4 zones
* Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
* Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
* Give informational and influential store tours
* Ensure sales floor is consistently sized and new freight is appropriately displayed
* Exhibit ability to create changes to improve store's overall performance via Performance Tracker
* Ability to foresee and anticipate changes in product and act independently to improve overall visual results
* Responsible for visual standards on floor and backroom
Operations
* Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
* Understand and utilize planner including completion of Opening and Closing Checklists
* Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
* Follow all Loss Prevention guidelines, including daily bag and purse checks
* Ability to execute and teach all Point of Sale ("POS") procedures
* Appropriately handle calls from Corporate Office
* Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
* Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
* Ability to navigate and execute all tools on the home page
* Knowledge and ability to give guidance and feedback to all non-sales positions
* Complete all scheduled shifts and cover shifts when needed
* Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
* Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
* Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
* Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
* Other duties as assigned
* Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
* Planning (week/month/year)
* Executes and trains others on opening/closing checklist
* Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
* Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
* Monitor and maintain adequate inventory of supplies
* Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
* Comfortable in in giving and receiving feedback from peers and Management
* Supportive of Leadership
* Promote personal and store growth
* Demonstrate and maintain a professional, mature and stable relationship with all Teammates
* Execute daily interviews as needed to support Team Development and growth
* Overcome objections and problem solve
* Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
* Understand and administer Buckle Commitment to Success
* Ability to travel and cover other Stores within District based on business needs
* Handle all schedule changes in a positive and professional manner
* Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
* Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Full-time Benefits Available (after applicable waiting period):
* Insurance
* Spending and Savings Accounts
* Paid Time Off
* 401(k) Retirement Plan
* Teammate Discount
* Performance Bonuses
* Leave Options
* Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
$23k-32k yearly est. 60d+ ago
Human Resource Lead - Full Time
Belk 4.3
Columbia, TN job
The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for all store associates. This role leads hiring, training, and retention activities, while building effective weekly schedules. The Human Resources Lead has a passion for people and works collaboratively with store leaders to ensure associate success and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
Fill open positions timely by communicating openings, recruiting and sourcing candidates, reviewing applications, scheduling interviews, initiating background checks, and completing the hiring process. Create a positive candidate experience by providing frequent communication and support throughout each stage.
Conduct engaging onboarding experience, ensuring structured onboarding completion to prepare new hires to deliver service, selling, and operational excellence. Ensure positive new hire experience by confirming associate understanding of their role, company policies, benefits, and scheduling, communication, and learning platforms.
Lead store retention and engagement activities and champion continuous learning initiatives. Foster a positive store culture by building meaningful team connections, celebrating individual and team achievements, and recognizing associate contributions and value.
Maintain associate data integrity across company systems and associate files, ensuring accurate, up-to-date information for record compliance, staffing, benefits, scheduling, payroll, and reporting.
Complete effective schedules that align with talent, traffic, and business needs, while reviewing associate availability and time-off requests with store leaders. Audit associate timecards for accuracy and track attendance daily.
Participate in weekly leadership workload planning meetings to ensure hiring, training, and engagement tasks and assignments are prepped, planned, and scheduled. Utilize talent reporting and data to highlight successes and identify opportunities, enabling leaders to take informed action.
Provide ongoing guidance and support to store team, promptly responding to associate concerns, gathering relevant information, supporting resolution, and maintaining confidentiality.
Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
Lead shortage control and minimize risk in designated areas, ensuring compliance with asset protection, safety guidelines, and security protocols.
Skills and Abilities
Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
1+ years of Retail Leadership/HR Management experience and a commitment to customer service excellence.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$77k-122k yearly est. Auto-Apply 9d ago
Fragrance Associate - Part Time
Belk 4.3
Franklin, TN job
The Fragrance Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment. This is an hourly position.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends. Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.
Skills and Abilities
Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.