Customer Solutions Lead
The Container Store job in Coppell, TX
The Customer Solutions Lead position manages the daily workload of the Contact Center while allocating proper resources to each channel of retail. In partnership with the Managers and Supervisors, this position is responsible for keeping a laser-like focus on ensuring every customer receives astonishing customer service through selling complete solutions. They will also focus on assisting the team with problem-solving to resolve all situations to best accommodate the customer and the company. This position is full-time, hourly, non-exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Allocates resources on the daily schedule to maintain expectations for occupancy, abandoned rate, hold times and other projects as needed
Serves as the first-tier customer advocate during escalated phone calls, partner with Supervisor/Manager when necessary to evaluate the customer's needs and educate the team as to how to best fulfill those needs
Communicates consistency to share relevant business information with the team while using all available resources
Motivates and inspires enthusiastic and productive behavior, with the goal of providing exceptional service to our customers and meeting or exceeding company goals and objectives
Thinks creatively about resolutions to accomplish the just-right solution for the customer and the company
Provides feedback to the leadership team with any department schedule concerns or suggestions
Stays current on departmental sales goals and is accountable for reaching those goals
Consistently arrives promptly to work the assigned schedule
Responsible for maintaining discretion related to all confidential/sensitive company and customer information
Performs other requested tasks and duties
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
Six (6) months minimum experience in Contact Center operations; retail experience a plus
Based in Dallas/Ft. Worth area
Strong computer skills: proficiency in Outlook, Word and knowledge of Excel
Ability to be a process/procedure expert
Ability to work in a constant state of alertness and a safe manner
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Knowledge of industry business and passion for following trends in the industry
Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
Flexible, with a positive attitude and passion for knowledge
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Possesses focused attention to detail while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing
Must be at least 18 years of age
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Auto-ApplyManager of Omnichannel Fulfillment Operations
The Container Store job in Coppell, TX
Responsibilities
Build, monitor, and optimize logistics and fulfillment processes to create a seamless customer experience across store and drop-ship fulfillment channels. This role involves partnering across the organization to measure and influence Key Performance Indicators including ship speed, shipping accuracy, fill rates, and damage performance. The focus is on ecomm fulfillment sources including drop-ship, store BOPIS, and store shipping. This is a full-time, salaried, exempt position with no direct reports initially.
Position Reports To
VP, Chief Logistics Officer
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Principal Duties and Responsibilities
Performance Standards Development
Recommend updates to published performance standards and vendor agreements
Recommend updates to enforcement mechanisms, including vendor compliance and incentive programs
Ensure Corporate Customer Service policies are aligned with Vendor and store expectations / training
Performance Monitoring / Improvement
Ensure proper on-boarding of new vendors and stores, including configuration and training
Measure performance against expectations, identify and prioritize improvement opportunities, understand root cause, influence adoption of positive changes to result in those improvements, work directly and indirectly with vendors and stores / store leadership.
Escalate ongoing performance issues as appropriate
Act as subject matter expert on store and drop ship fulfillment processes
Ensure Customer Service has appropriate access and training on tools designed to identify and resolve issues with specific orders (Customer Service focuses on all order-specific issues and customer contact; this role focuses on reducing the number of issues over time)
Technology / Reporting
Be the primary business owner of systems and data variables that drive store and drop ship fulfillment. These include Rithum (formerly CommerceHub), proprietary Order Management Systems, and store order processing systems
Develop ad hoc reporting to support research
Design and execute enterprise reporting focused on fulfillment performance goals
Collaboration
Collaborate frequently across Drop-ship Business/ Buyers, Vendors, Store Leadership, Customer Service, Transportation, Technology / Reporting, Logistics partners
Managing day-to-day relationships with dropship vendors, including questions on invoicing, operational requirements
Occasionally act as subject matter expert in support of escalated Customer Service issues.
Experience and Skills Preferred
Based in Dallas/Fort Worth, role will be housed in Coppell, TX
Advanced MS Excel skills, intermediate MS Office (Powerpoint, Word) required
Min 5 years experience with ad hoc data pulls and manipulation
Min 5 years experience documenting processes
Min 5 years experience in store fulfillment, buying, ecommerce, or merchandising required
College degree in supply chain, industrial engineering, or related field, or equivalent work experience
Ability to travel 10% a year, based on the business needs
Ability to flex work hours based on changing business needs
Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
Ability to prioritize effectively
Demonstrated passion to learn / research / understand
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Company will not pay costs associated with immigration sponsorship.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
#LI-DR3Qualifications We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyH&M Sales Advisor - Grapevine Mills
Grapevine, TX job
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
* Willingness to engage and have conversations with customers to provide excellent service
* Guide customers through our fashion trends, stories & products in all areas of the store
* Ability to effectively promote and sell our products to customers
* Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Representing yourself and the H&M brand positively during all customer interactions
* Support with commercial or operational actions to reach sales targets with store management team
General Information
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
* Use your product & fashion knowledge to share relevant information to customers
Team & Development
* Retain and share your service, fashion and store operations knowledge and skills with colleagues
* Follow all procedures, routines, and legal requirements in all areas of the store
* Give & receive feedback with your colleagues to learn, develop & support each other
* Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
* Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
* Operate fitting room and checkout areas according to best practice & processes
* Contribute to a clean and tidy sales floor and back of house (including stockrooms)
* Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
* Ensure good stock levels with replenishment routines on sales floor
* Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
* Support with opening and closing of the store
* Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications
Who You Are
* As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
* Motivated by giving customers a great experience.
* You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
* You should also enjoy working in a collaborative and dynamic environment.
* You have sales experience working in a dynamic and collaborative environment that you can apply to your role
* Experience working with customer service in fashion, retail or other service-related industries
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Job Status: Hourly, Non-Exempt
EEOC Code: SLS
Compensation: Sales Associates Pay Rate $15.00 per hour
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
H&M Fashion USA, Inc. - Maki Assessment Tool:
We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates' ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.
If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_**************. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.
When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.
During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.
We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.
Easy ApplyWarehouse Associate
Garland, TX job
Job DescriptionWe're Hiring a Warehouse Associate at H&M Bay in Garland, TX!
Are you looking for a fast-paced and dynamic work environment where you can make a difference? H&M Bay is seeking part-time Warehouse Associates to join our team in Garland, TX. If you're a motivated individual with a strong work ethic and a passion for organization, this could be the perfect opportunity for you.
Responsibilities:
Receive and unload incoming shipments
Organize and store inventory in designated locations
Pick and pack customer orders accurately and efficiently
Operate warehouse equipment such as forklifts and pallet jacks
Maintain a clean and safe work environment
Qualifications:
Ability to lift and carry heavy objects
Excellent organizational skills
Strong attention to detail
Ability to work independently and as part of a team
Basic computer skills
Must wear safety shoes.
Must be available for Saturdays.
About H&M Bay:
H&M Bay is a leading logistics and supply chain management company. We specialize in providing customized transportation and warehousing solutions to our clients across a wide range of industries. With over 40 years of experience, we have built a reputation for excellence and reliability in the industry.
#hc136707
Location Planner
The Container Store job in Coppell, TX
The Location Planner position is responsible for assessing and adjusting replenishment settings associated with Store level merchandise needs and is principally accountable for the 'pull' logic in the replenishment system that directs movement of inventory from DC to stores. The Location Planner is the integration point between the S&OP organization, Stores, and Visual Merchandising. The Location Planner also provides "bottoms-up" channel insights to the Demand Planner to guide adjustments where needed to channel forecasts. This is a full-time, salaried, exempt
position.
Position Reports to
Commerical Manager
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Principal Duties and Responsibilities
* Assesses and makes recommendations to adjust as needed PTMs or Event Level settings to align critical location-inputs with desired inventory levels in stores
* Incorporates both Sales and Space constraints in recommendations
* Incorporates seasonality and (as known) promotional plans in recommendations
* Leverages dashboards and exception reporting to identify most critical outliers to action
* Partners with Supply Chain and Stores to assess and forecast weekly store unit and cube needs and to ensure forecasted truck capacity needs are aligned with future sales forecasts
* Reviews recent weeks sales units and assesses the store 'pull' generated and sent to stores to identify and recommends actions if unbalanced
* In cases of constrained inventory, identifies and recommends SKUs to be generated but held from SKU/Store replenishment truck printing, advises demand planner, reviews and submits updates to the 'hold' truck printing SKU/store list maintained by Product Operations
* Assesses the performance of seasonal product (e.g., Christmas) and makes location-based recommendations to demand planner to account for lost sales opportunities
* Updates the SKU/Store eligibility flag in Atlas/John Galt and is accountable for its consistency with the and assortment strategies by store set by the Commercial Lead
* Leverages reports on store and SKU performance, supporting data-driven decisions that improve in-stock levels and reduce excess inventory
Experience Education, Certifications and Affiliations:
* College degree, preferred
* 3 + years of experience in demand planning, store planning, forecasting, inventory management, supply chain, or related field
* Demonstrated proficiency in statistics, forecasting, and forecasting methods with an understanding of their financial and operational impacts.
* Demonstrated proficiency using root cause analysis to improve forecast accuracy and demand planning processes.
* Ability to independently identify and resolve problems or take advantage of opportunities.
* Strong analytical, organizational, decision-making, and presentation skills.
* Strong interpersonal skills and ability to effectively interact with all teams, areas, and levels of business affecting the forecasting process.
* Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
* Knowledge of industry business and passion for following trends in the industry
* Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
* Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
* Flexible, with a positive attitude and passion for knowledge
* Strong time management and organizational skills with the ability to successfully manage multiple projects at once
* Possesses focused attention to detail while working quickly and accurately under pressure
* Ability to work in a constant state of alertness and a safe manner
* Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
* Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused, and life-changing
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
* Competitive health, dental, and vision plans to keep you and your loved ones well.
* 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
* Unique "1equals3" website for easy access to your benefits information and company updates.
* We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
* Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
* Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
* Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
* Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
* Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
* Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Company will not pay costs associated with immigration sponsorship.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
Auto-ApplyVisual Merchandiser
Arlington, TX job
Job Description About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct)
* Representing yourself and the H&M Brand positively during customer interactions (Direct)
* Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
* Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards
* Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams
* Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team
* Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team
* Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc.
* Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer's needs and enhance our shopping experience in store
Team & Development
* Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception
* Coach and develop the Store teamยดs visual and commercial skills to secure high quality of product & commercial presentation according to guidelines
* Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement
* Develop and coach talents and provide onboarding training to new colleagues
* Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues
* Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals
* Support Sales Market and Area teams with expansion (store projects) needs
Visual & Commercial Execution
* Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines
* Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines
* Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience
* Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement
* Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements
* In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store
* Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind
* In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout
* Ensure your store has enough quantities of sale and other activity including POS material according to local routines
* Keep sales floor and back of house clean, organized, and safe according to local security guidelines
Qualifications
Who You Are
* For you to be a successful Visual Merchandiser, you must be curious and creative; always looking for inspiration, proactive, solution focused, flexible, with effective communication skills to achieve results cross functionally.
* We look for individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment to the role.
* Experience with being solution focused to improve product presentation and commercial execution in store
* Good knowledge of visual, commercial, and operational best practises, routines, and tools
* Know how to manage, follow-up and act on selling equation and weekly sales reports
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $13.48-$16.07 hourly
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Systems Support Specialist
The Container Store job in Coppell, TX
Responsibilities
The Systems Support Specialist position is responsible for the availability, maintenance, reliability, and performance of end-user equipment at the Stores, Distribution Centers and Home Office. This position provisions and removes user access to various systems and applications. The position requires flexibility in a fast-paced environment with constantly changing needs and priorities. This is a full-time, hourly, non-exempt position.
Position Reports To
Systems Support Manager
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Principal Duties and Responsibilities
Serves as point of contact for employee requests from all areas of The Container Store (Stores, Home Office, Distribution Centers and Customer Solutions Department) in the following areas:
Documents, troubleshoots, and diagnoses issues related to desktop, laptop and mobile hardware and software
Provisions access to myriad systems and applications through Active Directory and administrative interfaces
Configures various types of hardware, including desktop pcs, laptops, mobile devices, and printers
Troubleshoots PC peripheral and printer hardware in-person and over the phone
Responsible for administrating VOIP phone systems, MDMs, Microsoft 365 users and other applications as required
Provides Executive support and maintains audio/visual meeting equipment in conference rooms.
Installs myriad types of software by request, as well as researching and testing use of new software on Windows and MacOS machines
Maintains documentation and training for procedural and technical areas of expertise
Maintains current industry knowledge of best practices, development concepts and procedures
Provides after hours on-call support for systems as required by the business on a rotating schedule
Responsible for maintaining discretion related to all confidential/sensitive company and customer information
Performs other requested tasks and duties as assigned.
Experience and Skills Required
Bachelor's degree or comparable certification in technology, preferred
At least two years of relevant experience in desktop support or related Technology disciplines
Based in Dallas/Ft. Worth area
Ability to travel 5% a year, based on the business needs
Use of personal mobile phone with texting ability for on-call purposes
Ability to perform training in both a classroom setting and in the moment for coaching opportunities.
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Ability to communicate clearly and effectively, both orally and in writing, at all levels within the organization and with vendor partners
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
Flexible, with a positive attitude and passion for knowledge
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Experience imaging desktop and laptop computers with Windows and MacOS
Working knowledge of printer drivers and printer hardware
Proficient with computers - all Microsoft Office applications and other Windows-based applications
Working knowledge of provisioning user access using applications such as Active Directory
Proven technical and problem-solving skills
Experience supporting users in-person and remotely in a hybrid environment
Experience and Skills Preferred
Experience administrating mailboxes and users in Exchange and Microsoft 365 admin portals
MDM knowledge (Workspace One, SOTI, etc.)
Knowledge and experience pushing software using various methods or platforms
Experience supporting Windows 11 machines
Mac hardware and software knowledge
Knowledge of administrating Microsoft Teams phone system
Experience supporting Executive-level users with attention to detail
Knowledge of audio/visual meeting equipment
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Company will not pay costs associated with immigration sponsorship.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyCommercial Analyst
The Container Store job in Coppell, TX
The Commercial Analyst supports the execution of The Container Store's commercial and assortment strategies through data-driven analysis, supplier collaboration, and cross-functional communication. This role monitors supplier SKU availability validates open stock assumptions, flags supplier-constrained items and makes (or prepares for Product Operations) purchase order adjustments to support forecasted inventory levels on SKUs managed on John Galt replenishment by the Demand Planners. The Analyst leads day-to-day supplier communications for TCS initiated purchase order updates, including quantity or delivery changes, ensuring operational accuracy and alignment. Leveraging analytical insights, this role supports the development of store- and SKU-level assortment recommendations, evaluates new product flow opportunities from existing suppliers, and contributes to the planning of strategic sets and resets such as seasonal or departmental updates. Working closely with Visual Merchandising and Field Leadership, the Commercial Analyst also informs planogram recommendations and ensures that assortment and inventory strategies come to life effectively across all store locations. This is a full-time, salaried, exempt position.
Position Reports To
Commercial Lead
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Principal Duties and Responsibilities:
Monitor and analyze supplier SKU availability to validate open stock assumptions, identify constraints, and ensure alignment with forecasted demand.
Provide inputs and follow up on requests from Demand Planners and Location Planners.
Partner to in support of Commercial activities that drive 99% service levels on SKUs that are actively managed on replenishment.
Manage TCS initiated supplier communications related to purchase orders, including updates to quantities, delivery dates, or product flow timing.
Support execution of the company's commercial and assortment strategies by translating business objectives into data-driven product and inventory decisions.
Analyze the store/SKU assortment matrix to recommend optimal product breadth and depth by location, based on performance and financial goals.
Update and maintain merchandise attributes critical to strategically plan and manage the business including merch SKU ranking, department SKU ranking, collection.
Conduct SKU, and store-level performance analysis to identify sales trends, product lifecycle stages, and opportunities for exit or store assortment optimization
Evaluate and recommend new product introductions, flow strategies, and supplier opportunities aligned with the assortment strategy and business objectives.
Partner with Commercial, Visual, and Field Leadership teams to inform planogram updates, seasonal resets, and strategic product sets.
Develop dashboards and reporting tools to track key metrics such as sell-through, in-stock rates, and supplier fill rates, providing actionable insights to leadership.
Leverage data analytics and visualization platforms (e.g., Power BI, Tableau, Excel) to monitor performance, model scenarios, and support strategic decision-making across Commercial and Supply Chain teams.
Experience Education, Certifications and Affiliations:
College degree, preferred
3 + years of experience in vendor management, store planning, forecasting, inventory management, supply chain, or related field
Demonstrated proficiency in statistics, forecasting, and forecasting methods with an understanding of their financial and operational impacts.
Demonstrated proficiency using root cause analysis to improve forecast accuracy and demand planning processes.
Ability to independently identify and resolve problems or take advantage of opportunities.
Strong analytical, organizational, decision-making, and presentation skills.
Strong interpersonal skills and ability to effectively interact with all teams, areas, and levels of business affecting the forecasting process.
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Company will not pay costs associated with immigration sponsorship.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyCommercial Lead
The Container Store job in Coppell, TX
The Commercial Lead is responsible for driving strong supplier collaboration, optimizing product availability, and ensuring that assortment strategies are effectively executed across all channels. This role manages ongoing supplier communication, including SKU availability monitoring, open stock confirmation, and purchase order adjustments, to support forecasted inventory levels on SKUs managed on John Galt replenishment by the Demand Planners. This position provides visibility to the Demand Planners and TCS Commercial leadership into supplier constraints, supplier shipping forecasts, and supplier inventory commitments to support business continuity. The manager also leads the translation of the company's commercial and assortment strategies into actionable product flows-analyzing SKU and store-level performance, recommending new product introductions, target exit dates for discontinued product, and supporting strategic resets and seasonal assortments. In collaboration with Visual Merchandising and Field Leadership, the role informs planogram updates and ensures the right product breadth and depth are available to meet customer demand and financial goals. This is a full-time, salaried, exempt position.
Position Reports To Commercial Manager or Sr. Commercial Manager
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Principal Duties and Responsibilities
* Manage supplier relationships to ensure consistent communication, performance alignment, and proactive issue resolution.
* Monitor SKU availability across suppliers, confirming open stock assumptions and identifying constrained items that may impact replenishment.
* Partner with S&OP to provide supplier forecasts and inventory commitments that support 99% service levels on SKUs that are actively managed on replenishment.
* Communicate all TCS-initiated purchase order adjustments-including quantity and delivery date changes-to suppliers in a timely and accurate manner.
* Translate the company's commercial and assortment strategies into actionable product flows and execution plans across categories and stores.
* Develop and maintain an existing product store/SKU matrix that defines recommended assortment breadth by location, pending financial review.
* Recommend new product introductions and flow strategies from existing suppliers based on assortment gaps and performance insights.
* Support the planning and execution of strategic product sets, resets, and seasonal transitions in partnership with Merchandising, S&OP, and Visual teams.
* Conduct SKU and store-level analysis to inform assortment breadth, depth, and financial performance, partnering with Location planner on strategies to ensure alignment and execution with company goals.
* Collaborate with Visual Merchandising and Field Leadership to recommend planogram updates that reflect assortment changes and enhance in-store presentation.
Experience Education, Certifications and Affiliations:
* College degree, preferred
* 3+ years of experience in vendor management, store planning, forecasting, inventory management, supply chain, or related field
* Demonstrated proficiency in statistics, forecasting, and forecasting methods with an understanding of their financial and operational impacts.
* Demonstrated proficiency using root cause analysis to improve forecast accuracy and demand planning processes.
* Ability to independently identify and resolve problems or take advantage of opportunities.
* Strong analytical, organizational, decision-making, and presentation skills.
* Strong interpersonal skills and ability to effectively interact with all teams, areas, and levels of business affecting the forecasting process.
* Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
* Knowledge of industry business and passion for following trends in the industry
* Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
* Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
* Flexible, with a positive attitude and passion for knowledge
* Strong time management and organizational skills with the ability to successfully manage multiple projects at once
* Possesses focused attention to detail while working quickly and accurately under pressure
* Ability to work in a constant state of alertness and a safe manner
* Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
* Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused, and life-changing
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
* Competitive health, dental, and vision plans to keep you and your loved ones well.
* 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
* Unique "1equals3" website for easy access to your benefits information and company updates.
* We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
* Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
* Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
* Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
* Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
* Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Company will not pay costs associated with immigration sponsorship.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
Auto-ApplyLogistics Coordinator
Garland, TX job
Join our Team as a Logistics Coordinator!
Are you organized, detail-oriented, and a natural problem-solver? Do you have a passion for logistics and supply chain management? If so, we want you to join our team at H&M Bay! We are currently seeking a talented Logistics Coordinator to join our team in Garland, TX. In this role, you will play a crucial role in ensuring the smooth and efficient movement of goods through our supply chain.
Key Responsibilities:
Coordinate and monitor supply chain operations
Manage and optimize logistics processes
Track and analyze logistics data
Collaborate with internal teams to ensure timely delivery of goods
Communicate with suppliers, carriers, and customers to resolve logistics issues
Ensure compliance with transportation regulations
Qualifications:
Proven experience in logistics coordination
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Detail-oriented and highly organized
Knowledge of logistics software and tools
Experience or degree is Logistics, Supply Chain Management or related field a plus.
If you are looking for a challenging and rewarding career in logistics, apply now to join our team at H&M Bay!
About Us
H&M Bay is a leading provider of logistics and supply chain solutions nationwide. With over 40 years of experience, we have built a reputation for excellence in the industry. Our team of dedicated professionals is committed to delivering superior service to our customers and exceeding their expectations. At H&M Bay, we pride ourselves on our innovative approach to logistics and our commitment to continuous improvement. Join us and be a part of a dynamic team that is shaping the future of logistics!
Office Maintenance Technician
The Container Store job in Coppell, TX
The Office Maintenance Technician is responsible for providing a safe and efficient working environment for our office employees. This position assists with the maintenance and repairs office furnishings and other equipment throughout the corporate office and can aid in a variety of technical repairs and general office support. This is a full-time, on site 5 days per week, hourly, non-exempt position.
Position Reports To
Corporate Facility Director
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Principal Duties and Responsibilities
Perform maintenance and repairs for office areas, furnishings, bathrooms, and equipment, including kitchen appliances, plumbing, painting, light HVAC and electrical work, copier repairs, and other equipment used in business operations
Maintain a clean, safe, and well-organized work environment, ensuring the safety and security of employees, customers, and property
Support office reconfigurations, special projects, and company events; assist in coordinating work performed by external vendors when needed
Use Service Channel software to log and track repairs, preventative maintenance, and special projects, ensuring timely completion and accurate records
Perform preventative maintenance on building and kitchen equipment to keep them in good working order
Communicate effectively with managers and team members to provide updates on repairs, maintenance, and project progress
Adhere to all safety policies and procedures, maintaining discretion with confidential and sensitive information
Arrive promptly for scheduled shifts and remain flexible to take on additional duties as business needs evolve
Performs other requested tasks and duties
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Experience and Skills Required
High school diploma or equivalent
5 or more years of general maintenance experience in an office, retail, or facilities environment preferred (or an equivalent combination of skills and hands-on experience), including the safe use of hand tools, power tools, and gauges, and basic skills in plumbing, painting, and electrical work
Ability to read and interpret MEP (Mechanical/Electrical/Plumbing) drawings and schematics, research equipment for repairs and parts, and partner with additional experts when needed
Proficiency with basic computer programs such as Outlook, Word, and Excel, and the ability to learn work order systems (Service Channel) and shipping platforms (FedEx manifesting)
Strong problem-solving and organizational skills with the ability to prioritize tasks, work independently, and successfully manage multiple projects
Professional and approachable, with strong verbal and written communication skills and the ability to work effectively with all levels of the organization in an office setting
Flexible, adaptable, and self-motivated, with a positive attitude, strong attention to detail, and a willingness to share knowledge with others
Committed to working scheduled hours, with flexibility to adjust as business needs change; based in the Dallas Fort Worth Metroplex
Dedicated to safety and the ability to maintain focus and make thoughtful decisions that support our customers and our company
Company will not pay costs associated with immigration sponsorship.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyDepartment Manager
Fort Worth, TX job
Job Description About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
* Representing yourself and the H&M brand positively during customer interactions
* Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
* Establish & analyze sales and budget goals, creating plans to optimize results
* Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
* Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Manage your department in a cost-efficient way
* Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
* Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
* Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Team & Development
* Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
* Complete performance evaluations and succession planning to support business & team needs
* Retain and share your knowledge and skills with your team
* Collaboration, planning & teamwork with in-store Visual Merchandiser team
* Give & receive feedback with your colleagues to learn, develop & support each other
* Responsible for the teams planning & scheduling
* Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc
* Ensure all procedures, routines, and legal requirements in all areas of the store are followed
* Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
* Secure a clean and tidy sales floor and back of house including stockroom areas
* Ensure high fashion quality, visual and commercial product presentation, with good garment care
* Secure good stock levels and provide input on allocation to Area team
* Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
* Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
* Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
* Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
* Responsible for opening & closing of store daily
Qualifications
Who You Are
* To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others.
* You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
* You are achievement-oriented, motivated by performance and competition to be truly customer centric.
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: expected base salary range is $16.91-$19.95 hourly
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
Video Editor
The Container Store job in Coppell, TX
The Video Editor position is responsible for conveying great stories through video as part of our in-house video production team. This position collaborates with the Director Of Creative Writing and Video and art directors to provide creative editing solutions that elevate the production value and efficiency of our video production processes both on set and while editing. This is a full-time, salaried, exempt position.
Position Reports To
Director of Creative Writing and Video
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Principal Duties and Responsibilities:
Collaborates in the process of creating videos for The Container Store to support the story of our brand and customer experience
Partners with the Director of Creative Writing and Video and team during pre-production to understand the final vision for videos and apply that vision during the edit
Interprets the project storyboards, script, outlines and pertinent production notes to assemble the sequences of scenes into a complete video
Logs, edits, animates, inserts and edits recorded audio, sound effects and music, executes motion graphic treatments and provides color-correction to create and finalize videos
Uses Adobe Creative Cloud (Premiere, After Effects, etc.) for a variety of product videos and other short-form videos as needed
Executes the post production process including routing and editing
Understands various social platforms and their respective restrictions, following guidelines and templates to ensure logos and text are placed appropriately
Stays ahead of current video production processes, editing techniques and trends to incorporate into daily work
Manages multiple projects simultaneously with the ability to deliver final product on time
Consistently arrives promptly to work the assigned schedule
Responsible for maintaining discretion related to all confidential/sensitive company and customer information
Performs other requested tasks and duties
Experience and Skills Required:
College degree preferred
3-5 years experience in editing/production and videography experience
Current portfolio/demo reel displaying body of work
Ability to travel 10% a year, based on the business needs
Proficient in: Adobe Premiere, Adobe After Effects, Adobe Audition, Adobe Photoshop Lightroom, Adobe Photoshop
Extensive knowledge of technologies and techniques involved in the video editing process - including hardware and software
Strong knowledge of the whole video production process including camera setups, shooting techniques, lighting and sound
Great sense of storytelling and narrative
Expert level sense for timing, pacing and working with music beds
Extensive knowledge of compositing, color correction and grading
Graphics animation, motion tracking with object remove/replace experience using Adobe After Effects or Premiere, preferred
Extensive knowledge of video codecs, compression and file management
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Knowledge of industry business and passion for following trends in the industry
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
Flexible, with a positive attitude and passion for knowledge
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Possesses focused attention to detail while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Company will not pay costs associated with immigration sponsorship.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyFinancial Reporting Senior Accountant
The Container Store job in Coppell, TX
The Financial Reporting Senior Accountant position assists in all areas of financial reporting, including the preparation of financial statements distributed to senior management, the Company's Board of Directors, and various third parties. This position assists in the monthly and annual close processes, the financial statement consolidation process, and cash flow preparations. The Financial Reporting Senior Accountant assists with the maintenance and review of internal controls related to the financial reporting process, and supports the Finance and Accounting department as special projects arise. This is a full-time salaried exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Position Reports To
Financial Reporting Director
Principal Duties and Responsibilities
* Assists with preparation of financial statements and disclosures in accordance with U.S. GAAP
* Oversees monthly consolidation and translation process using the company's consolidation tool and works with United States and International accounting teams to review subsidiary financial statements for accuracy
* Reviews intercompany eliminations and works with United States and International accounting teams to correct any discrepancies
* Prepares monthly consolidated statement of cash flows
* Prepares monthly financial reporting packages for senior management
* Collaborates with other departments to gather information necessary for disclosure
* Remains current on FASB and ASU developments and assists with technical accounting research including analysis, preparation and implementation of new accounting standards
* Participates in maintenance of documentation and execution of financial reporting internal controls
* Provide support to Finance and Treasury teams regarding debt agreements and related accounting
* Provides assistance to external auditors as support is needed
* Develops and implements process improvement initiatives related to financial reporting
* Ensures all financial reporting deadlines are met
* Consistently arrives promptly to work the assigned schedule
* Responsible for maintaining discretion related to all confidential/sensitive company and customer information
* Performs other requested tasks and duties
Experience and Skills Required
* College degree in Accounting required
* CPA, active license status preferred
* 2-5 years minimum experience with public accounting firms and/or financial reporting experience; retail experience a plus
* Strong knowledge of US GAAP/technical accounting principles and internal control processes is required
* Based in Dallas/Fort Worth area
* Ability to work in a constant state of alertness and a safe manner
* Strong computer skills: Outlook, Word, PowerPoint and strong proficiency in Excel
* Ability to research technical accounting matters and document accounting policies
* Facilitate and coordinate multiple deadlines, prioritize diverse tasks, and respond quickly to management requests
* Experience with Cognos Controller, Microstrategy, MultiView and/or Workiva a plus
* SOX and internal controls experience a plus
* Strong analytical and problem-solving skills
* Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
* Knowledge of industry business and passion for following trends in the industry
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
* Competitive health, dental, and vision plans to keep you and your loved ones well.
* 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
* Unique "1equals3" website for easy access to your benefits information and company updates.
* We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
* Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
* Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
* Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
* Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
* Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
* Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Company will not pay costs associated with immigration sponsorship.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
Auto-ApplyCustomer Experience Guide - Seasonal
Dallas, TX job
Role: Customer Experience Guide - Seasonal Team: Retail Scope: Customer Service In-Person, CF2 Reports To: Retail Store General Manager Pay Range: $20.25 - $22.25 per hour Seasonal Positions: Seasonal employees are employees who work on an intermittent or as needed basis. Seasonal employees may not work over 19 hours per week or more than 76 hours per month.
Contract Window: This seasonal role is a 2 month contract
Benefits: Seasonal employees are not eligible for any Company-sponsored benefits unless otherwise required by law. Seasonals are eligible for sick leave benefits and in store discounts.
As a Customer Experience Guide - Seasonal, you are an important part of our customers' experience in our retail stores. You will support our core teams through peak seasons, sales, and when otherwise needed to help the core team maintain our customers' experience. Customer Experience Guides are the embodiment of the brand for our customers. You will contribute to Patagonia's daily front-line retail store and customer experience activities. Among other duties, you will focus on sales and customer service and stocking and staging products on the retail floor. You will engage in day-to-day activities that keep customers satisfied. You will learn about our products, share your passion for the community, and share your efforts to protect the local environment. All employees are encouraged and empowered to solve problems creatively and put the customers' needs at the center of everything we do.
WHAT YOU'LL DO
* We are in business to save our home planet: You use the company's purpose and core values as guides for decision making, and act as a brand advocate inside and outside of the store.
* Your customer service is not bound by convention! Deliver best-in-class service by centering the customer in everything we do. Utilize selling sense skills and connect our communities to a life outdoors.
* You are an environmental activist! You support your community, and partner with core team members to get customers and colleagues involved in our mission of saving our home planet.
* Product Knowledge: You have a basic understanding of our products and core sports and are committed to learning about our products to support your ability to serve our customers.
* Operations: You will answer phones, work events, support front of house and back of house operations and inventory flow, and support in store repairs while successfully communicating with the leadership team and customer service.
* Inventory/Warehouse: You process shipments, support physical inventory, and restock the sales floor. You assist with sale prep/breakdown, product transfers, donations, etc.
* Visual: You maintain our visual store standards for a stronger customer experience by folding, hanging, buffing, steaming, dressing mannequins, stocking the floor etc.
* Security and Loss Prevention: You practice security measures that help prevent theft and understand how to handle safety situations. You report and resolve concerns quickly to maintain a safe and secure environment while maintaining a clean and organized store
* Inclusion: You are deeply committed to creating a work environment that is supportive, positive, respectful, and free from harassment.
WHO YOU ARE
* You are an environmental activist- You are knowledgeable and curious about environmental and social issues. You act locally and inspire your community and coworkers to do the same!
* Your customer service is not bound by convention- You focus on building relationships and go beyond treating the needs of customers with kindness and creativity. You are an innovator in new ways to engage and support our community to help save our home planet.
* You operate in just and equitable ways- You proactively create a culture of belonging that gives people from all backgrounds, identities, and experiences a meaningful voice.
* You value and demonstrate quality in all that you do- You produce work that is of value, complete, and timely while striving for excellence in all job aspects.
* You act with integrity and are action oriented- You are self-driven and get things done efficiently and effectively.
* You are a lifelong learner and teacher- You are open to change and will try different options to find solutions to share with the team to optimize operations and customer experience.
EXPERIENCE YOU BRING
* Customer Service/Focused: Proven customer service and/or sales skills, previous retail or related customer service experience preferred. Interest in or are eager to learn about our products and services.
* Problem Solving: Helpful and courteous approach to solving problems.
* Communication: Effective communication skills with team members and leadership and able to participate in constructive feedback.
* Adaptability/Ambiguity: Adaptable to changing situations and priorities. Can pivot on the fly.
* Organization Skills: Proven organizational skills, and attention to detail.
* Prioritization: Able to assign orders to and complete tasks based on their urgency and importance outlined by leadership.
* Time Management: Ability to show up ready to work on time every day and meet deadlines or communicate issues cross-functionally.
* Self-Motivation and Teamwork: Self-motivated and possess the ability to thrive in a team-oriented environment.
* Technical Learning: Basic math and computer skills and accuracy with money handling and register use preferred.
PHYSICAL REQUIREMENTS
* Able to stand/walk for extended periods of time with working shifts up to 8 hours per day
* Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, events, and store merchandising
* Continually able to walk up and down a staircase carrying boxes, products, and other necessary items
* Able to regularly perform store cleaning standards such as sweeping, vacuuming, emptying trash, etc.
* Able to safely lift up to 55 pounds
* Comfortable climbing ladders
SCHEDULE
Our stores are open seven days a week. Dallas's current business hours are Monday - Saturday, 11am -7pm, Sunday 11am -6pm. Our current hiring needs are for under 19 hours with open availability Friday - Monday. It is common for our shifts to begin and end up to two hours before and after business hours. As a team member, you are expected to be flexible to the business and team needs.
Schedules can vary week-to-week, however, we are committed to supporting a healthy work-life balance, while still meeting the needs of our customers. Our consistent effort has been to post our store work schedules three weeks in advance to give our employees the opportunity to plan. You must report to work on time as well as align to other expectations in our Attendance Policy.
EMPLOYEE CONDUCT
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors. Clarify, educate, and hold ourselves accountable for embedding justice and antiracism throughout our work and culture.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Auto-ApplySeamstress/Tailor
Dallas, TX job
The Seamstress/Tailor position's primary responsibility is to fulfill our mission statement, โto create the most enjoyable shopping experience possible for our Guests.โ The Seamstress/Tailor performs a variety of operational tasks to support the execution of alterations in the store, including the hemming of jeans and pants.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Perform quality alterations on merchandise at store location
Follow ticket instructions and markings based on Guest specifications
Accommodate Guests with on the spot alterations when requested by Store Leaders
Meet deadlines and Guest expectations for merchandise alterations
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Use Buckle provided sewing machine and supplies to perform alterations.
Measure and mark alteration lines.
Pin altering folds or mark on cloth at seam to indicate alterations in progress.
Remove stitches from garment, using ripper or razor blade.
Resew merchandise using needle and thread or sewing machine.
Press merchandise, using a hand iron or steamer.
Repair defective merchandise.
Remove spots or stains from merchandise.
Record all work and follow through on the alteration log.
Record required alterations and instructions.
Uphold specified productivity guidelines, generally four jean alterations per hour.
Maintain a clean, organized and stocked work area and inform a Leader when additional supplies are needed.
Flexible with hours as they may fluctuate seasonally based upon business need.
Open-minded for review on the amount of work that needs to be re-done.
Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns.
Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbook
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related sewing, fitting, and alteration experience and/or training; or equivalent combination of education and experience.
Additional Requirements
Due to the nature of the job, must be 18 years of age or older.
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The Teammate is frequently required to walk; climb or balance, jump, and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 25lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.
#LI-Onsite
Finance Manager - Inventory Planning and Merchandising Analysis
The Container Store job in Coppell, TX
The Finance Manager of Inventory Planning & Merchandising Analysis for overseeing and optimizing the inventory levels within the organization to ensure smooth supply chain operations, support sales performance and working capital management. This role also supports deeper insights into merchandising margin performance across inventory categories with close cross-functional partnership. This role involves forecasting ending inventory based on the demand plan, supply availability & lead times, and Inventory targets. The Inventory Planning Manager utilizes data analysis and coordination with procurement, merchandising, sales, and operations departments to align on Inventory needs with business goals. This is a full-time, salaried, exempt position that is onsite, and not eligible for remote work.
Position Reports To
Director of Treasury & Inventory Planning
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Principal Duties and Responsibilities
* Analyze inventory levels and forecast ending inventory based on demand forecast and supply availability & lead times.
* Develop and implement inventory management strategies to optimize inventory levels.
* Collaborate with Retail finance and merchandising & sales teams for updated forecasts.
* Monitor and report on key inventory metrics such as turnover rates, Days of Inventory, Aged and Excess Inventory.
* Analyze the consolidated inventory position and assure synchronized reporting.
* Analyze inventory margin performance with insights on drivers across categories, pricing strategies, and other drivers.
* Ability to provide occasional back-up support to team on weekly cash forecast and other Treasury duties.
* Partner across several functions, including Merchandising, Finance, Technology, and Accounting.
* Responsible for preparation of financial materials presented to executive leadership team and the Board of Directors.
* Responsible for maintaining discretion related to all confidential/sensitive company and customer information.
* Drives continuous improvement of financial processes and develops team to achieve best practices.
* Consistently arrives promptly to work the assigned schedule.
* Performs other requested tasks and duties.
Experience and Skills Required ยท
* Bachelor's degree in Supply Chain Management, Business Administration, Operations Planning or related field
* 3-5 years of proven experience as an Inventory Planning Manager or in a similar role
* Excellent analytical skills with ability to forecast ending Inventory
* Proficient in the use of Microsoft Excel and other data analysis tools
* Strong organizational and multitasking skills
* Excellent communication and interpersonal skills
* Ability to collaborate effectively with cross-functional teams
* Knowledge of inventory metrics such as turnover rates, stockouts and Days of Inventory
* Based in Dallas/Ft. Worth area with hybrid work schedule
* Ability to analyze large amounts of information and draw actionable conclusions making sound recommendations for the business
* Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
* Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
* Competitive health, dental, and vision plans to keep you and your loved ones well.
* 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
* Unique "1equals3" website for easy access to your benefits information and company updates.
* We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
* Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
* Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
* Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
* Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
* Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
* Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Company will not pay costs associated with immigration sponsorship.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
#LI-DR3
Auto-ApplyDigital Operations Specialist
The Container Store job in Coppell, TX
The Digital Operations Specialist is responsible for supporting the day-to-day operations that keep our eCommerce experience running efficiently and accurately. This role will play a key part in supporting site merchandising initiatives, promotional execution, product launches, site experience optimization and marketing campaign launches. We are looking for someone with strong attention to detail, problem-solving skills and a passion for operational excellence in a fast-paced digital environment. This role sits within our Digital Merchandising team and will partner closely with Site Content, CRM, Marketing, Creative, Buying and Technology.This is a full-time, salaried, exempt position based in the Dallas/Ft. Worth area, working a hybrid schedule of 3 days in office and 2 days remote.
Position Reports To
Director of Digital Merchandising
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Principal Duties and Responsibilities:
Own operational excellence for executing offers and promotions, including strategic setup, testing and pre- and post-launch QA
Execute site merchandising operations that support key strategic initiatives, product and category launches, promotions, seasonal campaigns and trend moments
Partners with Digital Merchandising team to optimize product categories including category refreshes, sort rules and onsite merchandising placements
Drives special project management workflows; i.e. clearance process, campaign launch tracking, speed to market initiatives
Monitor onsite behavior to identify operational issues or content gaps; conduct routine QA to ensure product pages, categories, navigation and campaign pages are accurate and functioning correctly
Understands the content management system and its merchandising ability and potential; able to uncover new onsite merchandising opportunities using system functionality
Support the execution of the broader eCommerce merchandising strategy
Utilize third party tools to optimize the website experience
Maintain documentation for workflows and site update procedures
Identify opportunities to streamline manual processes and reduce operational defects
Consistently arrives promptly for scheduled work hours
Responsible for maintaining discretion related to all confidential/sensitive company and customer information
Performs other requested tasks and duties
Experience and Skills Required:
College degree required
1-3+ years experience in ecommerce operations, digital/site merchandising, digital production or similar digital role
Strong computer skills: proficiency in Outlook, Excel, Word, PowerPoint; HTML knowledge a plus
High attention to detail and strong organizational skills
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Analytical mindset; comfortable interpreting data to identify issues and opportunities
Demonstrated experience in implementing ecommerce strategies and tactics for a multi-channel retailer
Working knowledge of online analytics platforms; Adobe analytics preferred
Commitment to working scheduled hours with flexibility to work additional hours based on business needs
Knowledge of industry business and passion for following trends in the industry
Flexible, positive attitude with a passion for learning
Strong time management and organizational skills with the ability to successfully manage multiple projects at simultaneously
Focused attention to detail while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of the customer and the company, while objectively processing information
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Company will not pay costs associated with immigration sponsorship.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyLead Store Sales Designer
The Container Store job in Arlington, TX
Job Description
The Designer/Sales Specialist position is responsible for driving results through the designing of custom spaces and other storage and organization solutions in store. This position is a strong leader and role model who displays excellent selling skills while maintaining a focus on exceptional customer service. This is a full-time, hourly, non-exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Collaborates and works with customers to design customized plans in a clear and professional manner
Drives all the services available with each customer interaction: In-Home Designing, In-Home Organizing, installation, financing, and loyalty
Focuses on closing sales efficiently, to build repeat and referral business with customers
Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals
Leads the sales floor and performs other tasks or duties in partnership with Managers
Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers and store employees
Actively leads and participates in the daily maintenance of the custom space area and visual presentation of the store
As a brand ambassador, enthusiastically drives, motivates, and supports all company initiatives by modeling and coaching professional and productive behaviors with store employees to achieve store goals
Proficiently and consistently uses company tools and email
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Rewarding pay to recognize the value you bring to the team.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Qualifications
College degree preferred
2-5 years sales and clientele experience preferred
Design experience and spatial intelligence
Excellent communication and follow-up skills
Maintains professional appearance and wears required dress code when representing The Container Store
Knowledge and passion for following trends in the custom closets and retail industry
Strong computer skills
Ability to work in a constant state of alertness and a safe manner
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Possesses focused attention to detail while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act.
Stores Physical Requirements
State Specific Notices
Online Merchandising Manager
The Container Store job in Coppell, TX
The Online Merchandising Manager position manages the execution of the website merchandising to achieve web generated sales and marketing goals. This position will drive decisions that increase online conversion through analytics and site merchandising. The Online Merchandising Manager is expected to improve product presentation, navigation, cross-sells/product recommendations and identify other content-driven merchandising opportunities based on data analytics and competitive analysis. This position works closely with the Buying, Creative, Marketing, Site Content, Visual Sales and Technology teams to enhance and build the online assortment, product information, category information and website merchandising. This is a full-time, salaried, exempt position.
Position Reports To
Director of Digital Merchandising
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Principal Duties and Responsibilities
Develop site merchandising strategies that support key strategic initiatives, launches, top sellers, seasonal campaigns and trends
Creates and optimizes all product categories in partnership with the Site Content team while focusing on brand value
Utilizes analytics to track and evaluate site user behavior and makes recommendations to site and usability enhancements
Manages the site to ensure merchandise assortment, product categorization and taxonomy maximizes sales and is effectively presented to the customer across all categories
Monitors competitive landscape and industry trends
Partners with Buying and Creative to ensure product features and benefits are being translated to our site in a way that is consistent with strategy
Understands the content management system and its merchandising ability and potential; able to mine for new merchandising opportunities using content management functionality
Uses third party partner tools to optimize site:
Web Analytics
Search Engine/Navigation
A/B Testing
Product Recommendations: monitor for relevance
Provides weekly business recapping for assigned categories to leadership while also utilizing recaps to make site merchandising and optimization decisions to drive web generated sales
Consistently arrives promptly to work the assigned schedule
Responsible for maintaining discretion related to all confidential/sensitive company and customer information
Performs other requested tasks and duties
Manages 1 direct report
Experience and Skills Required
College degree required
5-7+ years experience in online merchandising
Strong computer skills: proficiency in Outlook, Excel, Word, PowerPoint; HTML knowledge a plus
Demonstrated success in establishing and implementing merchandising strategies and tactics on a website for a multi-channel retailer
Expertise in site analytics with strong business acumen to make data driven decisions
Based in Dallas/Ft. Worth area
Ability to work in a constant state of alertness and a safe manner
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Knowledge of industry business and passion for following trends in the industry
Ability to communicate clearly and effectively in a professional manner, both written and verbal, at all levels internally and outside the organization
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects
Flexible, with a positive attitude and passion for knowledge
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Possesses focused attention to detail while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changing
We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.
Here's a peek at what you can expect:
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
For our full-time associates, we offer even more:
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.
Company will not pay costs associated with immigration sponsorship.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
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