How to hire a tracer

How to hire a tracer, step by step

Here's a step-by-step tracer hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a tracer job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new tracer
• Step 8: Go through the hiring process checklist

What does a tracer do?

Post a tracer job for free, promote it for a fee

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1. Identify your hiring needs

   Before you start hiring a tracer, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A tracer's background is also an important factor in determining whether they'll be a good fit for the position. For example, tracers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents tracer salaries for various positions.

   Type of Tracer	Description	Hourly rate
   Tracer	Telecommunications equipment installers and repairers, also known as telecom technicians, set up and maintain devices or equipment that carry communications signals, connect to telephone lines, and access the Internet.	$13-31
   Installation And Repair Technician	An Installation and Repair Technician specializes in installing and repairing equipment and systems in establishments and homes. It is their responsibility to communicate and meet with clients to identify their needs, assess installation areas, implement tests, inspect damages or defects, troubleshoot problems, and perform corrective measures as needed... Show more	$12-31
   Communications Technician	A communications technician utilizes their expertise in electronics by diagnosing issues and repairing devices ranging from cellphones, laptops, tablets, and more. They are responsible for troubleshooting and discussing the extent of malfunction with clients... Show more	$13-43

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Government Agencies
   • Customer Service
   • Patient Accounts
   • Outbound Calls
   • Research Studies

   Responsibilities:

   • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
   • Install cable systems along with internet and VoIp phone services
   • Install cable TV services, high speed Internet and VOIP services.
   • Work with RDN, calling agents on updates, TLO and Accurint, court records calling maker.
   • Skip tracing - locate debtors using various search methods such as Experian, IRB, MySpace, Facebook, etc.
   • Install and set up FLIR, PTZ, and CCTV cameras.

3. Make a budget

   Including a salary range in your tracer job description is one of the best ways to attract top talent. A tracer can vary based on:

   • Location. For example, tracers' average salary in montana is 40% less than in california.
   • Seniority. Entry-level tracers 58% less than senior-level tracers.
   • Certifications. A tracer with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a tracer's salary.

   Average tracer salary

   $43,913yearly

   $21.11 hourly rate

   ---

   Entry-level tracer salary

   $28,000 yearly salary

   Updated December 20, 2025

   Average tracer salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$44,991	$22
   2	Virginia	$39,614	$19
   3	Texas	$39,499	$19
   4	Pennsylvania	$39,046	$19
   5	New Mexico	$38,511	$19
   6	Arizona	$37,330	$18
   7	Florida	$35,989	$17
   8	Illinois	$35,826	$17
   9	Maryland	$34,250	$16
   10	Kentucky	$34,238	$16
   11	Wisconsin	$33,465	$16
   12	Oregon	$32,427	$16
   13	Colorado	$31,073	$15
   14	Utah	$30,468	$15
   15	Iowa	$29,500	$14
   16	Arkansas	$29,346	$14

   Average tracer salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Chicago Public Schools	$49,841	$23.96
   2	City of Baltimore	$48,572	$23.35
   3	CDC Foundation	$48,331	$23.24
   4	University of Wisconsin System	$44,993	$21.63
   5	Erickson Senior Living	$44,619	$21.45
   6	Univ Of Colorado-Colorado Spgs	$44,002	$21.15
   7	Texas A&M University-Corpus Christi	$42,725	$20.54
   8	University of Pennsylvania	$42,346	$20.36
   9	Sinai Chicago	$42,132	$20.26
   10	Healthcare Resolution Services	$41,448	$19.93
   11	Great Lakes	$40,486	$19.46
   12	Palatine School District 15	$40,442	$19.44
   13	Robert Half	$40,236	$19.34	4
   14	Randstad North America, Inc.	$40,225	$19.34	5
   15	My Florida Regional Mls	$38,438	$18.48
   16	State Of Florida	$37,237	$17.90
   17	Kelly Services	$36,088	$17.35
   18	Nelnet	$35,775	$17.20
   19	Florida Department of Transportation	$35,731	$17.18
   20	Aerotek	$35,688	$17.16

4. Writing a tracer job description

   A tracer job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a tracer job description:

   Tracer job description example

   Contact Tracer - Raleigh Durham, NCpart-time, 19 hrs/wk from 11/1/2022 - 02/28/2023schedule and hours vary Mon-Sun (6:30am - 10:30 PM)
   
   HealthFitness is looking for a temporary, part-time Contact Tracer to work at our client site located in Raleigh Durham, NC. Customer support professionals working in a vital track & trace position that helps prevent the further spread of the corona virus. These are in-house opportunities, and qualified candidates will have the ability to investigate and log sensitive information.
   What you'll be doing
   
   * Calling close contacts of newly diagnosed COVID-19 patients and communicating further actions to those individuals with professionalism and empathy.
   * Following approved call scripts to collect and share information with interviewees while maintaining adherence with policies and procedures.
   * Provide contacts with approved information about quarantine procedures and if appropriate refer them to testing or social resources.
   * Collecting and recording highly sensitive information into a secure data base.
   
   What you'll need to have
   
   * The ability to follow a script and communicate with the upmost professionalism and empathy with limited supervision.
   * High School Diploma/GED required.
   * Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress
   * Ability to show empathy to distressed individuals.
   * Highly detail oriented, works well within a diverse team, demonstrates a high degree of initiative and flexibility, able to communicate effectively in a positive and professional manner, able to prioritize activities when under tight deadlines, and possesses analytical skills.
   * Strong technical skills including word processing and database management, with a particular emphasis on proficiency in Microsoft Office Suite.
   * Contact Tracer certification a plus.
   * This client site requires full COVID-19 vaccination as an essential job function. HealthFitness adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
   
   ABOUT US
   
   HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health within the organizations we serve - so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.
   
   HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran
   
   Trustmark is pleased to have earned recognition from the
   
   Chicago Tribune as a Chicago Top Workplaces 2020 & 2021 Award winner.

   Copy this example

   

5. Post your job

   To find tracers for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any tracers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level tracers with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your tracer job on Zippia to find and recruit tracer candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit tracers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new tracer

   Once you've selected the best tracer candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new tracer first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a tracer?